https://www.google.com/local/content/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT2pWa05VWk1kbWRHUkVWTmJrcG1ibUZOTTI1Q1ZHYxAB&d=17924085&t=1

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Meadowlake Estates is an amazing place.  The staff has provided a caring and attentive environment for my sister in law who has been there for almost a year now.  We live out of state and rely heavily on them to coordinate doctor appointments , transportation and solve day to day living challenges with ease and compassion.  In particular, Casey Neering, Admissions Coordinator and Erika Hancock, Social Service Assistant and Transports have been outstanding partners in helping us achieve our goals in providing the best care in a responsive and caring home/family environment.  The best of the best!❤️

https://www.google.com/local/content/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT2pWcmJIUlVVak16VkhKVVdtUjZjM054TnpGbGVsRRAB&d=17924085&t=1

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Aaliyah Goolsby is a CNA she told me she closed herself in a room with a resident that had been rude to her & twisted their wrists back. Be careful who you hire. I have also escalated my concerns to nursing board.

https://www.google.com/local/content/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT25odWVUTjZRMUZTV2pOQ1pEWjNkV0ZrTm1OQ0xYYxAB&d=17924085&t=1

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Meadowlake provides care for a family member. We had a few problems with clothing now coming back from laundry but I needed to mark in the neck of shirt so all is well now.

https://www.google.com/local/content/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTUNnMmIyWWp3RRAB&d=17924085&t=1

places/ChIJG69-R2QTsocRLPnhdeGwFZA/reviews/ChdDSUhNMG9nS0VJQ0FnTUNnMmIyWWp3RRAB

Some workers like, Selena, Cephus, PT, & others, I would give 4.5 stars, others -1 to a 2.  The facility itself doesn't follow diabetic, allergy, or gastric issues diets, doesn't roll patients regularly to prevent sores. I saw more than 1x while there, especially if couldn't talk, afraid to ask, ignored, memory, or mobility issues. Unacceptable! This is brought loved one to the facility in 1st place from elsewhere. They don't answer their phones in a timely manner, avg 20-30 hold.

I had to give my family insulin for every meal and bedtime as facility/doc wanted to do a slide scale of 0-2 units when 25-35 units were necessary meal doses and I gave it to my loved one after they left the room or just before the meal as endocrinologist instructed, 75-100 units more per day . Staff was amazed how good patient's sugar was managed & thought it was them. Wow.

They fired a worker for calling an ambulance without permission  Others knew hours earlier was blood in folley & notified NO ONE. The employee (which I notified) was fired for calling  instead of ones who ignored. I was told they needed to contact doctor, wait, may be the next day even & they would run own test which would be sent out then wait for results. Patient had a UTI which they were  currently undergoing treatment for ALREADY and had been SEPTIC, thus, already in weakened condition. This is NOT the immediate care staffs fault but the greedy CEOs who want low staff to high patient ratio, low overhead, & more daily charges. The hands-on-workers need doubled, CEO'S pay drastically reduced as they don't deserve it, & on duty, physically present, qualified doctor 24/7 with stat lab available.

No one knew about all the products my loved one NEEDED SPECIFICALLY for their ostomy let alone how to use them. I supplied, did changes, & most emptying.  They even refused ordering products for unique needs. Correct products (added $15ea x) save mess, money,  time (45 min with clean-up bed, clothing, and re-do) Staff were clueless of what most these supplies were let alone how to use them, so I had to do if I wanted it done right and stay longer, 2-5 days, vs 6-18 hours.

I now take 100% care after the ambulance & that current hospital stay. I do wound, ostomy, suprapubic, diabetes, partial paralysis, baths, and meds, as I experimented and adapted process to fit their needs. From Amazon, I purchase necessary equipment that PT didn't provide or even had info on and/or denied by insurance. Unfortunately many people can't do this, or worse, just won't. I will say it is cheaper than an extra month or two in the skilled nursing where you pay out of pocket or go into debt. Since I have been taking care of my loved one & taking to better qualified specialty doctors denied by SNF & they won't listen to reasoning by previous doctors or caregivers instructions; my husband has completely healed. Plus I get way more sleep and don't have to live at the facility or go 4x a day to visit, nor bring appropriate food. My blood pressure down as stress reduced. Patient had almost a dozen visits and stays in various facilities in 3 years. This one was best SNF but Last 1.5ys, ZERO, minus his surgery for broken hardware but came straight home afterwards. Yes, I refused home care for many of the same reasons as SNF for what company has a secured contract vs need.  God's grace & me doing diligent care is only reason they are alive.

Over the course of time, the facility did improve it's menu but still no real substitutes with yet omits. If CEOs would leave same people on same shift with same patients,  (as most there
a min of 2 wks) staff could learn patients unique needs & give higher quality care.  Low staff = meds given by CEO standards not opt times according to RX label , nor additional vitamins  labs  shows deficient as no time from low # of staff.

FAMILY STAY THERE AS MUCH AS POSSIBLE!
4.5 stars    a few staff
1                  other hands-on staff
PT               staff 4.5
PT               time/activities/equipment 1
Doc             1
CEOs           -5

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For the purposes of this letter, my name is Tom. Recently, I was afforded the rare opportunity of breaking my right and. I had just gotten out of my son's truck and, just for a brief second, I enjoyed the apparent freedom of not holding onto anything, which is substantially crucial for most surviving stroke victims. Suddenly, I felt the oddest sensation... gravity. My next sensation was noticing the complete lack of anything resembling shock absorbers on the ambulance. After a brief hip replacement procedure, I was consigned to a culturally mundane physical therapy hospital. After 8 days, I finally escaped back home to Meadow Lake. Upon my arrival back home, I began an intensive physical therapy regimen. Twice a day, 5 times week. Upper body in the morning and lower body in the afternoon. Please allow me to introduce the members of the band. To start, there's Ashley. An excellent choice for head physical therapist. To start, she began by facilitating all my original therapies and transferring the therapy to other therapists after an original assessment. In conclusion, she was always festive and laughing. A thing like that can become infectious you know. Moving on to lower body therapy. Jennie was my physical therapist. She was a great motivater and i bought into it. She told me what to do and I did it. I was impressed by how she incremented her exercises. About the time I got used to exercise she would change it. Soon I was noticing my strength coming back and that motivated me even more. The one disagreement we had revolved around my inalienable to complain anytime I wanted. And now, please meet Alison. She's trained in physical therapy and I have had occasion to train under her when Chelsea (My regular physical therapist), was not available. I was particularly impressed when she worked with a special needs resident with mental issues. She downsized the words she used and changed the inflection of her voice to accommodate his version of communication. Last and certainly not the least, she's a brilliant conversationalist. And here's Chelsea, my main occupational therapist. She developed a series of of upper body conditioning exercises to strengthen my upper body strength. She mentioned that she is a self confessed airhead. However, I didn't see it. She was always focused about her training and she knew what she was doing and why. I did notice that she was very quiet. In my first conclusion, I had a great time. I worked hard and it paid off. I figured out that you get out of physical therapy what you put into it. The therapists are just facilitators. In my second conclusion, the mood was festive and it seemed like we were laughing about something every day. In my third conclusion, because of of my dedication to my therapies, I was walking by myself with a walker just 6 weeks after surgery. In my final conclusion, it is safe to assume, that this letter will not self-destruct in 5 seconds. TOM

Pf Mle Snf Ops, Llc

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