Privacy Policy

Last updated: September 20, 2024

1. About This Privacy Policy; Eligibility to Use the Service; Arbitration

1.1 General

This Privacy Policy describes how Cedro Software, LLC (referred to as “we”, “our”, “us”) collects, uses, and stores your information. This Privacy Policy, together with our Terms of Use or any services agreement signed between you and us, including any applicable Order Forms (the “Service Agreement”) separately agreed and incorporating this policy, establishes the legal terms and conditions of the agreement between us governing the submission of information and our use of it in providing the Services. You agree to be bound by this policy, which is incorporated into and made part of the Service Agreement, and to allow the uses of your information set forth in this policy. We will indicate within the registration processes of our products and services and other registration forms what types of personal information are required and those that are requested. You may choose not to submit the requested information, but that may limit or prohibit the Services that we are able to provide to you.

1.2 Only Adults Resident in the United States Are Eligible to Use The Services

You may not use the Services unless you are an adult resident of the United States of America and access the Services in the United States of America. Without limiting the foregoing, we do not engage in any processing activities that are related to the offering of goods or services to data subjects residing in the European Union. Accordingly, the Services are not available to any person resident in the European Union or any person accessing it under the jurisdiction of the European Union.

2. Information We Collect

We collect information about you in four ways: (a) directly from your input, (b) directly in the course of providing Services (for example, requests for reports that you make that reveal information about your business and interests), (c) from third-party sources, and (d) through automated technologies.

2.1 Data You Provide to Us

The types of personal information that we collect directly from you depends on how you interact with us and the Platform, which may include:

(a) Contact details

Such as your name, email address, postal address and phone number.

(b) Account login credentials

Such as usernames and passwords and similar security information.

(c) Other account registration and profile information

Including your name, payment information and tax ID number.

(d) Content contributed by you

Or created by you through Platform.

(e) Comments, feedback and other information

You provide to us, including questions or information you send to customer support.

2.2 Data From Other Sources

We also may obtain contact details and other information about you from our affiliates and from other third parties, including:

(a) Service providers

That help us provide the Services, including determining your location in order to customize the Platform and Services or offered Services to your location.

(b) Businesses

With which we offer co-branded services or engage in joint marketing activities.

(c) Publicly-available sources and data suppliers

From which we obtain data to validate or supplement the information we hold.

2.4 Data From Service Use, Including Cookies

The Platform may automatically collect information about how you and your device interact with the Platform, including:

(a) Computer, device and connection information

Such as IP address, browser type and version, operating system and other software installed on your device, mobile platform and unique device identifier and other technical identifiers, error reports and performance data.

(b) Usage data

Such as the features and resources you used (including time stamp and other behavioral data with respect to your usage), the settings you selected and your click stream data.

(c) The region, city or town where your device is located

In order to provide the Services which are inherently location-based.

We may collect this data through one or more mobile applications, servers and the use of cookies and other technologies. Cookies are small text files that can be read by a web server in thedomain that put the cookie on your hard drive. We may use cookies and other technologies tostore your preferences and settings, help you with signing in, suggest services of our affiliatesand third parties, and analyze Platform operations. You can control cookies through yourbrowser’s settings and other tools. However, if you block certain cookies, you may not be able toregister, login, or access certain parts or make full use of the Platform.

3. How We Use Your Information

Depending on how you interact with us, the Platform and the Services, we use your personal information to:

(a) Provide, activate and manage your access to and use of the Services;

(b) Process and fulfil a request, order, download, subscription or other transaction;

(d) Enhance and improve the Platform, the Services and our other products and services and to develop new products, services and benefits;

(e) Respond to your inquiries, comments and concerns, for example requests for customer service;

(f) Notify you about changes, updates and other announcements related to the Services and our other products and services;

(g) Provide you with promotional messages and other information about products and services of ours, our affiliates and third parties;

(h) Invite you to participate in user testing and surveys as well as drawings, sweepstakes, competitions and similar promotions;

(i) Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, and including determining the effectiveness of our promotional campaigns and evaluating our business performance, or in other ways pursuant to a Service Agreement;

(j) Comply with our legal obligations, resolve disputes, and enforce our agreements.

In all circumstances, we may perform the functions described above directly or use a third-party vendor to perform these functions on our behalf who will be obligated to use your personal information only to perform services for us and only in conformance with this Privacy Policy.

4. Sharing of Your Information

4.1 The Service Providers

Dependent on the services provided, we share information with our service providers, suppliers, agents and representatives, including payment processors, customer support, email service providers, event venues and service providers, IT service providers, marketing service providers, research providers, mailing houses and shipping agents, to process the information as necessary to provide the Services, complete a transaction or fulfil your request or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

4.3 Your Choices

We may share your personal information with our affiliates and with sponsors, joint venture entities and other third parties, including entities for which we are acting as an agent, licensee, application host or publisher, that wish to send you information about their products and services that may be of interest to you, as determined by your choices in managing your communications preferences and other settings.

4.4 Other Information

Automatically collected non-personally identifiable information may be aggregated and disclosed without restriction. We may aggregate your information with that of other users for any purpose, including analyzing and improving our services to all users of our services (“Users”) and we may share that aggregate information publicly, including to show trends about the general use of the Services with the press, in our marketing materials or with our business partners, so long as we do not in the process disclose to any third parties any of your personally identifiable information in a manner that is readily personally identifiable to you. In all cases, if we de-identify your personal information so as to treat that de-identified information and treat that de-identified information as non-personally-identifiable information, we undertake to take reasonable measures to ensure that the data cannot be associated with you and to process the data in a deidentified fashion only and to not attempt to reidentify that data. We may collate or connect non-personally identifiable information with your personal information, in which case the resulting personally identifiable information will be treated as personal information.

4.5 For Legal Reasons

We also will disclose your personal information if (a) we have a good faith belief that such disclosure is necessary to meet the requirements of any applicable Law, detect, investigate and help prevent security, fraud or technical issues, or protect the rights, property or safety of Cedro Software, LLC, our affiliates, users, employees or others; and (b) as part of a corporate transaction, such as a transfer of assets to or an acquisition by or merger with another company.

5. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. We retain your contact information after the termination of our Services to you in order to continue to communicate with you. Information stored in routine backups may also be retained for the period those backups are retained in the ordinary course of business.

6. Locations of Processing

Your personal information may be stored and processed outside of your jurisdiction of residence.

7. Data Security

We use reasonable methods, consistent with industry practices, to protect the confidentiality of your information, including administrative, physical and technical methods. Information you submit to or receive from our Services is sent using an encrypted TLS (SSL) connection. No method of transmission over the internet is completely secure and no method of protecting information is completely secure. Therefore we cannot and do not guarantee the security of your information.

8. Children's Privacy

We do not knowingly collect information from children under the age of 18 or target the Services to children under 18. If you believe we might have any information from or about a child under 18, please contact us at support@payerprice.com.

9. Your Communications Preferences

When you register as a User, you consent to receive email messages from us. You may modify this consent later by contacting us at support@payerprice.com. At any time you can choose to no longer receive commercial or promotional emails from us by contacting us at support@payerprice.com. You also will be given the opportunity, in any commercial email that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you transactional and relationship emails, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications, will only affect future activities or communications from us. If we have already provided your information to a third party (such as a service provider) before you have changed your preferences or updated your information, you may have to change your preferences directly with that third party.

10. Accessing and Updating Your User Information

The Platform may allow you to directly access and review your account information and make corrections or updates on login at any time. Keeping such information up to date is your responsibility. You may also close your account directly through the Services or by contacting customer support.

11. Changes

We will update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Platform or by other means and, where required by applicable Law, seek your consent.