| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 74.1 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 9.034 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 16.86 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.65 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.243 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 80.88 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.24 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 3.864 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.378 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.25 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 82.32 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.27 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.508 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.324 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 13.17 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 64.15 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 77.19 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 17.63 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.703 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.22 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.11 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 14.68 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.892 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 85.32 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 16.72 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 83.28 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 77.08 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.04 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 16.88 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 80.22 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.94 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 14.84 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 87.32 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.32 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 9.36 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 7.492 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 19.42 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 73.08 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.14 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.378 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 76.14 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 9.56 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 14.3 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 75.8 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.68 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.52 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 77.54 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.38 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.08 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 87.26 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.66 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.08 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 66.03 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 6.61 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 27.36 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.54 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.838 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 5.068 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 71.24 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.11 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 23.69 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.595 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 49.7 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 27.84 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 22.46 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.216 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 12.78 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 87.22 | | |