Short Term Acute Care HospitalGovernment - Hospital District Or Authority

Atrium Health University City

Atrium Health · Charlotte, NC

8800 North Tryon Street, Charlotte, NC 28262(704) 548-6000

3 of 5

CMS star rating

150

Beds

12,983

Inpatient discharges a year

$440.8M

Net patient revenue a year

In-network payers

About this hospital

Atrium Health University City is a 150-bed government - hospital district or authority hospital in Charlotte, NC, affiliated with Atrium Health. Below you'll find publicly disclosed negotiated rates and facility details, including 35 in-network payers and 381 disclosed rate categories.

Disproportionate share hospital
340B participant

CCN: 340166
NPI: 1346297892
Website: atriumhealth.org
Health system: Atrium Health
Teaching: No Medicare-funded residents
County: Mecklenburg County
Metro area: Charlotte-Concord-Gastonia, NC-SC MSA
Medicare contractor: Jurisdiction M, Palmetto GBA (11501)
In Medicare since: 1985
Last CMS survey: 2010

Negotiated Rates

The data below comes from CMS-mandated price transparency data. Learn more.

Book a call about hospital compliance MRFs

Payer	Category	Code Type & Group	Contract Type	vs. State Average
Aetna	Outpatient	CPT Anesthesia Range: 00100 - 01999	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Anesthesia Range: 00100 - 01999	Negotiated	Very Low
Aetna	Outpatient	CPT Category II Codes Range: 0001F - 9007F	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Category III Codes Range: 0042T - 0810T	Negotiated	Very Low
Aetna	Outpatient	CPT Category III Codes Range: 0042T - 0810T	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Evaluation and Management Range: 99091 - 99499	Negotiated	Very Low
Aetna	Outpatient	CPT Evaluation and Management Range: 99091 - 99499	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Negotiated	Very Low
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Multianalyte Assay Range: 0002M - 0018M	Negotiated	Very Low

Rates shown are negotiated amounts between this hospital and insurance providers. Actual patient costs depend on your insurance plan and coverage details.

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Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

Ameri HealthAspirus Health PlanAvera Health PlansBanner HealthCenteneEMI Health

More about this hospital

Quality
3 of 5 stars
- 148 min in the ER before going home (US median 148)
- Medicare readmissions penalty (-0.05%)
See quality ratings
Doctors and services
Accredited by The Joint Commission
- No Medicare-funded residents
- 32 services
- 769 affiliated clinicians
See doctors and services
Finances
$440.8M net patient revenue
- Operating margin on patient care 36.7%
- $35.2M unreimbursed and uncompensated care
- $164.7M net income
See finances
Ownership and leadership
Owned by Advocate Health Inc
- Hospital district or authority
- Steven Smoot, chief executive
- 340B drug pricing program participant
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for Atrium Health University City in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
56-0529945(multi-state) Atrium Health University City	68Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 63 more	1487866315 The Charlotte-mecklenburg Hospital Authority1346297892 The Charlotte-mecklenburg Hospital Authority1396790325 The Charlotte-mecklenburg Hospital Authorityand 290 more

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

8800 North Tryon Street, Charlotte, NC 28262

(704) 548-6000

Get directions

Quality ratings (CMS Care Compare)

How Atrium Health University City compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.

Overall star rating
3 of 5
Lower than 42% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
No different on 5 measures
0 better, 5 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 1 of 6 measures
1 better, 5 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
No different on 6 measures
0 better, 6 no different, 0 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
3 of 5
Lower than 40% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
63%
Lower than 79% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Not penalized
Not among the worst-performing 25%
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
1.02
Higher than 68% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Time in the ER before going home
148 min
Lower than 50% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
41%
Lower than 91% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better

Measure details and reporting periods

Measure	Result	Period
Overall star ratingCMS: Overall hospital quality star rating	3 of 5
Death rates	No different on 5 measures
Safety	Better on 1 of 6 measures
Readmissions	No different on 6 measures
Patient survey ratingCMS: Summary star rating	3 of 5	2024-10-01 to 2025-09-30
Would definitely recommendCMS: "YES", patients would definitely recommend the hospital	63%	2024-10-01 to 2025-09-30
Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction	Not penalized	2026
Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90)	1.02	2022-07-01 to 2024-06-30
Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better	148 min	2024-10-01 to 2025-09-30
Sepsis careCMS: Appropriate care for severe sepsis and septic shock	41%	2024-10-01 to 2025-09-30

Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.

Medicare quality penalties and bonuses

How Medicare adjusts Atrium Health University City's inpatient payments for its readmissions, quality and cost results.

-0.05% on Medicare payments
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
+0.08% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.

Source: CMS IPPS final rule Impact File (FY 2027).

Every CMS quality measure

Each result CMS publishes for Atrium Health University City, beside the US median and the average of NC hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Deaths and complications19 measures

Risk-adjusted 30-day death rates and surgical complications; lower is better.

Measure	This hospital	US median	NC average	CMS comparison	US rank
Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 · 30 cases	3.4	4.1	4.042		Better than 82% of US hospitals
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 1,357 cases	3.8	3.9	3.99		Better than 56% of US hospitals
Death rate for heart attack patients2022-07-01 to 2025-06-30	Not Available		11.93
Death rate for CABG surgery patients2022-07-01 to 2025-06-30	Not Available		2.5
Death rate for COPD patients2022-07-01 to 2025-06-30 · 32 cases	7.2	8.5	8.754		Better than 84% of US hospitals
Death rate for heart failure patients2022-07-01 to 2025-06-30 · 151 cases	10.7	11	11.28		Better than 55% of US hospitals
Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 185 cases	13.1	15.2	15.37		Better than 80% of US hospitals
Death rate for stroke patients2023-07-01 to 2025-06-30 · 163 cases	12.3	11.6	12.32		Worse than 60% of US hospitals
Pressure ulcer rate2022-07-01 to 2024-06-30 · 1,771 cases	0.74	0.51	0.6392	No Different Than the National Rate	Worse than 79% of US hospitals
Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30	Not Available		178	Number of Cases Too Small
Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 1,954 cases	0.2	0.2	0.2025	No Different Than the National Rate	Better than 46% of US hospitals
In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 1,993 cases	0.26	0.27	0.2734	No Different Than the National Rate	Better than 54% of US hospitals
Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 208 cases	2.21	2.29	2.327	No Different Than the National Rate	Better than 65% of US hospitals
Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 48 cases	1.66	1.63	1.616	No Different Than the National Rate	Worse than 64% of US hospitals
Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 47 cases	8.91	8.88	9.086	No Different Than the National Rate	Worse than 51% of US hospitals
Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 228 cases	3.59	3.4	3.731	No Different Than the National Rate	Worse than 66% of US hospitals
Postoperative sepsis rate2022-07-01 to 2024-06-30 · 48 cases	5.17	5.105	4.934	No Different Than the National Rate	Worse than 55% of US hospitals
Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 77 cases	2.07	1.72	1.74	No Different Than the National Rate	Worse than 91% of US hospitals
Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 396 cases	1	1.02	1.018	No Different Than the National Rate	Better than 57% of US hospitals

Readmissions and return visits14 measures

Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.

Measure	This hospital	US median	NC average	CMS comparison	US rank
Hospital return days for heart attack patients2022-07-01 to 2025-06-30	Not Available		2.516
Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 178 cases	25.1	1.25	4.059		Worse than 79% of US hospitals
Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 176 cases	1	3.85	4.357		Better than 54% of US hospitals
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30	Not Available
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 89 cases	13.5	12.9	12.92	No Different Than the National Rate	Worse than 76% of US hospitals
Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		10.53	Number of Cases Too Small
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		5.411	Number of Cases Too Small
Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 146 cases	0.9	1	0.979	No Different than expected	Better than 68% of US hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30	Not Available		14.22
Rate of readmission for CABG2023-07-01 to 2025-06-30	Not Available		10.9
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 123 cases	19.8	19.8	19.82		Better than 47% of US hospitals
Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 364 cases	21	21.3	21.37		Better than 60% of US hospitals
Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 · 30 cases	5.7	5.8	5.698		Better than 52% of US hospitals
Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 327 cases	16	17.2	17.06		Better than 92% of US hospitals

Infections36 measures

Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.

Measure	This hospital	US median	NC average	CMS comparison	US rank
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.166	0.172	0.3158	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	3.265	1.504	2.089	No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30	2,259	1,370	6,107	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	2.024	0.9835	6.392	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	2	0	4.212	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30	0.988	0.484	0.6593	No Different than National Benchmark	Worse than 84% of US hospitals
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.022	0.138	0.2172	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	2.146	1.392	2.008	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30	2,312	1,799	5,404	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	2.298	1.377	7.041	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	1	0	3.354	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30	0.435	0.399	0.5489	No Different than National Benchmark	Worse than 54% of US hospitals
SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30	0.205	0.2345	0.4264	No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30	4.036	2.135	2.632	No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30	63	61	148	No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30	1.637	1.591	3.971	No Different than National Benchmark
SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30	2	1	3.869	No Different than National Benchmark
SSI - Colon Surgery2024-10-01 to 2025-09-30	1.222	0.7155	0.9259	No Different than National Benchmark	Worse than 77% of US hospitals
SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.3213
SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		3.699
SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30	52	38	81.85
SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30	0.427	0.328	0.7343
SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30	0	0	0.9
SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30	Not Available		1.267
MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30	0.022	0.193	0.2893	No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30	2.129	1.855	2.314	No Different than National Benchmark
MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30	48,898	14,451	62,217	No Different than National Benchmark
MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30	2.316	0.567	4.657	No Different than National Benchmark
MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30	1	0	2.863	No Different than National Benchmark
MRSA Bacteremia2024-10-01 to 2025-09-30	0.432	0.597	0.742	No Different than National Benchmark	Better than 65% of US hospitals
Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30	0.083	0.127	0.1478	Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30	0.501	0.747	1.095	Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30	42,457	13,646	56,214	Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30	22.1	5.683	32.99	Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30	5	2	9.258	Better than the National Benchmark
Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30	0.226	0.279	0.3119	Better than the National Benchmark	Better than 58% of US hospitals

Patient survey (HCAHPS)68 measures

How recent inpatients answered each survey question, with CMS's star rating per topic.

Measure	This hospital	US median	NC average	US rank
Room was "always" clean2024-10-01 to 2025-09-30 · 954 cases	68	73	71.37	Worse than 71% of US hospitals
Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 954 cases	11	8	9.762	Worse than 70% of US hospitals
Room was "usually" clean2024-10-01 to 2025-09-30 · 954 cases	21	18	18.87
Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 954 cases	84	87	85.7	Worse than 71% of US hospitals
Cleanliness - star rating2024-10-01 to 2025-09-30 · 954 cases	3	4	3.269	Worse than 53% of US hospitals
Nurses "always" communicated well2024-10-01 to 2025-09-30 · 954 cases	76	80	80.26	Worse than 72% of US hospitals
Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 954 cases	90	91	91.65	Worse than 66% of US hospitals
Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 954 cases	6	4	4.218	Worse than 76% of US hospitals
Nurse communication - star rating2024-10-01 to 2025-09-30 · 954 cases	3	3	3.591	Worse than 49% of US hospitals
Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 954 cases	18	16	15.52
Doctors "always" communicated well2024-10-01 to 2025-09-30 · 954 cases	77	79	80.9	Worse than 63% of US hospitals
Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 954 cases	90	91	91.66	Worse than 55% of US hospitals
Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 954 cases	7	5	5.01	Worse than 72% of US hospitals
Doctor communication - star rating2024-10-01 to 2025-09-30 · 954 cases	3	3	3.452	Worse than 37% of US hospitals
Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 954 cases	16	16	14.09
Staff "always" explained2024-10-01 to 2025-09-30 · 954 cases	57	61	62.62	Worse than 72% of US hospitals
Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 954 cases	74	77	77.77	Worse than 72% of US hospitals
Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 954 cases	23	19	18.97	Worse than 73% of US hospitals
Communication about medicines - star rating2024-10-01 to 2025-09-30 · 954 cases	2	3	2.839	Worse than 53% of US hospitals
Staff "usually" explained2024-10-01 to 2025-09-30 · 954 cases	20	19	18.41
Discharge information - linear mean score2024-10-01 to 2025-09-30 · 954 cases	82	86	86.12	Worse than 82% of US hospitals
No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 954 cases	17	13	13.33	Worse than 79% of US hospitals
Discharge information - star rating2024-10-01 to 2025-09-30 · 954 cases	2	3	3.441	Worse than 82% of US hospitals
Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 954 cases	83	87	86.67	Worse than 79% of US hospitals
No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 954 cases	15	14	14.2	Worse than 51% of US hospitals
Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 954 cases	85	86	85.8	Worse than 51% of US hospitals
Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 954 cases	71	74	76.04	Worse than 68% of US hospitals
Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 954 cases	9	7	6.586	Worse than 75% of US hospitals
Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 954 cases	20	19	17.37
Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 954 cases	76	77	79.47	Worse than 57% of US hospitals
Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 954 cases	8	6	5.475	Worse than 77% of US hospitals
Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 954 cases	16	17	15.05
Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 954 cases	85	85	86.33	Worse than 47% of US hospitals
Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 954 cases	5	3	3.465	Worse than 73% of US hospitals
Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 954 cases	10	11	10.2
Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 954 cases	10	8	8.446	Worse than 67% of US hospitals
Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 954 cases	26	20	20.15
Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 954 cases	64	72	71.41	Worse than 79% of US hospitals
Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 954 cases	86	88	88.02	Worse than 69% of US hospitals
Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 954 cases	3	3	3.323	Worse than 45% of US hospitals
Staff "always" explained new medications2024-10-01 to 2025-09-30 · 954 cases	71	74	75.25	Worse than 69% of US hospitals
Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 954 cases	10	9	9.232	Worse than 52% of US hospitals
Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 954 cases	19	16	15.52
Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 954 cases	71	75	75.79	Worse than 74% of US hospitals
Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 954 cases	8	5	5.697	Worse than 78% of US hospitals
Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 954 cases	21	20	18.52
Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 954 cases	74	77	77.57	Worse than 64% of US hospitals
Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 954 cases	5	4	4.424	Worse than 55% of US hospitals
Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 954 cases	21	19	18.01
Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 954 cases	82	86	86.24	Worse than 78% of US hospitals
Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 954 cases	4	3	2.859	Worse than 72% of US hospitals
Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 954 cases	14	11	10.9
"Always" quiet at night2024-10-01 to 2025-09-30 · 954 cases	60	59	60.2	Better than 51% of US hospitals
"Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 954 cases	11	9	9.109	Worse than 60% of US hospitals
"Usually" quiet at night2024-10-01 to 2025-09-30 · 954 cases	29	31	30.69
Quietness - linear mean score2024-10-01 to 2025-09-30 · 954 cases	82	82	82.46	Better than 48% of US hospitals
Quietness - star rating2024-10-01 to 2025-09-30 · 954 cases	3	3	3.419	Worse than 44% of US hospitals
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 954 cases	9	5	5.683	Worse than 82% of US hospitals
"YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 954 cases	63	71	70.04	Worse than 79% of US hospitals
Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 954 cases	83	87	86.94	Worse than 80% of US hospitals
"YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 954 cases	28	23	24.28
Recommend hospital - star rating2024-10-01 to 2025-09-30 · 954 cases	3	4	3.656	Worse than 58% of US hospitals
Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 954 cases	43	47	49.27	Worse than 70% of US hospitals
Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 954 cases	36	30	29.43	Worse than 79% of US hospitals
Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 954 cases	21	22	21.29
Summary star rating2024-10-01 to 2025-09-30 · 954 cases	3	3	3.387	Worse than 40% of US hospitals
No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 954 cases	19	12	12.81	Worse than 93% of US hospitals
Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 954 cases	81	88	87.19	Worse than 93% of US hospitals

Timely and effective care30 measures

How often the hospital gave recommended care, and how fast.

Measure	This hospital	US median	NC average	US rank
Emergency department volume2024-01-01 to 2024-12-31	very high
Global Malnutrition Composite Score2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31	Not Available
Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31	Not Available		8.179
Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31	Not Available		1.182
Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31	Not Available		0.1154
Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 1,323 cases	84	79	85.95	Better than 58% of US hospitals
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 485 cases	151	154	190	Better than 52% of US hospitals
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 459 cases	148	148	183	Better than 50% of US hospitals
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 15 cases	194	247	389	Better than 70% of US hospitals
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 11 cases	441	293	427	Worse than 90% of US hospitals
Left before being seen2024-01-01 to 2024-12-31 · 119,466 cases	2	1	2.253	Worse than 58% of US hospitals
Head CT results2024-10-01 to 2025-09-30 · 14 cases	64	74	72.17	Worse than 68% of US hospitals
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 23 cases	91	97	93.75	Worse than 76% of US hospitals
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31	Not Available
ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31	Not Available		54.25
Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 2,176 cases	8	15	16.55	Better than 91% of US hospitals
Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 80 cases	41	65	63.49	Worse than 91% of US hospitals
Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 26 cases	62	73	72.19	Worse than 72% of US hospitals
Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 · 13 cases	54	88	81.33	Worse than 97% of US hospitals
Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 80 cases	70	82	80.49	Worse than 85% of US hospitals
Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 33 cases	88	94	94.21	Worse than 79% of US hospitals
Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 · 200 cases	98	98	96.77	Better than 49% of US hospitals
Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31	Not Available		71.33
Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31	Not Available		93.39
Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 4,580 cases	90	90	88.42	Better than 49% of US hospitals
Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 709 cases	95	97	96.08	Worse than 62% of US hospitals

Outpatient imaging2 measures

How often scans were ordered when they may not be needed; lower is better.

Measure	This hospital	US median	NC average	CMS comparison	US rank
Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30	6.7	5	4.658		Worse than 68% of US hospitals
Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30	Not Available		6.699

Medicare spending per patient1 measure

Medicare spending around an inpatient stay compared with the US (1 is the US median).

Measure	This hospital	US median	NC average	CMS comparison	US rank
Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31	0.93	0.99	0.9478		Better than 78% of US hospitals

Value-based purchasing scores9 measures

The scores Medicare uses to raise or lower inpatient payments; higher is better.

Measure	This hospital	US median	NC average	US rank
VBP clinical outcomes domain scoreFY 2026	16.67	20	20.53	Worse than 56% of US hospitals
VBP clinical outcomes weighted domain scoreFY 2026	4.167	5	5.133	Worse than 57% of US hospitals
VBP efficiency and cost reduction domain scoreFY 2026	40	10	27.67	Better than 77% of US hospitals
VBP efficiency and cost reduction weighted domain scoreFY 2026	10	2.5	7.066	Better than 76% of US hospitals
VBP person and community engagement domain scoreFY 2026	42	34	42.34	Better than 64% of US hospitals
VBP person and community engagement weighted domain scoreFY 2026	10.5	8.75	10.67	Better than 63% of US hospitals
VBP safety domain scoreFY 2026	21.67	40	39.99	Worse than 83% of US hospitals
VBP safety weighted domain scoreFY 2026	5.417	10	10.21	Worse than 83% of US hospitals
VBP total performance scoreFY 2026	30.08	29.5	32.71	Better than 52% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
VBP clinical outcomes domain score	32.5	40	50	26.67	13.33	16.67
VBP clinical outcomes weighted domain score	8.125	10	12.5	6.667	3.333	4.167
VBP efficiency and cost reduction domain score	40	Not Available	0	40	40	40
VBP efficiency and cost reduction weighted domain score	10	Not Available	0	10	10	10
VBP person and community engagement domain score	38	Not Available	Not Available	9	5	42
VBP person and community engagement weighted domain score	9.5	Not Available	Not Available	2.25	1.25	10.5
VBP safety domain score	46	Not Available	Not Available	24	50	21.67
VBP safety weighted domain score	11.5	Not Available	Not Available	6	12.5	5.417
VBP total performance score	39.13	Not Available	Not Available	24.92	27.08	30.08

Readmissions Reduction Program6 measures

Excess readmission ratios by condition; above 1 means more readmissions than expected.

Measure	This hospital	US median	NC average	US rank
READM-30-AMI-HRRP2021-07-01 to 2024-06-30	N/A		0.987
READM-30-CABG-HRRP2021-07-01 to 2024-06-30	N/A		0.9572
READM-30-COPD-HRRP2021-07-01 to 2024-06-30 · 36 cases	1.06	0.9969	0.9983	Worse than 90% of US hospitals
READM-30-HF-HRRP2021-07-01 to 2024-06-30 · 170 cases	0.9982	0.9983	0.9982	Better than 50% of US hospitals
READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30	N/A		1.01
READM-30-PN-HRRP2021-07-01 to 2024-06-30 · 158 cases	0.9723	0.9955	0.989	Better than 66% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
READM-30-AMI-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-CABG-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-COPD-HRRP	1.015	1.015	0.9978	1.029	1.043	1.06
READM-30-HF-HRRP	0.8897	0.8783	0.9301	0.934	0.9972	0.9982
READM-30-HIP-KNEE-HRRP	1.087	1.006	1.016	N/A	N/A	N/A
READM-30-PN-HRRP	0.9843	0.9691	0.967	0.9182	0.9159	0.9723

Hospital-Acquired Condition Reduction Program8 measures

Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.

Measure	This hospital	US median	NC average	US rank
CAUTI standardized infection ratio2023-01-01 to 2024-12-31	1.132	0.489	0.6937	Worse than 89% of US hospitals
CDI standardized infection ratio2023-01-01 to 2024-12-31	0.227	0.346	0.3392	Better than 68% of US hospitals
CLABSI standardized infection ratio2023-01-01 to 2024-12-31	0.813	0.559	0.6866	Worse than 71% of US hospitals
HAC Reduction Program payment reductionFY 2026	No
MRSA standardized infection ratio2023-01-01 to 2024-12-31	0.83	0.6405	0.9073	Worse than 66% of US hospitals
Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30	1.017	0.9628	0.9914	Worse than 68% of US hospitals
SSI standardized infection ratio2023-01-01 to 2024-12-31	0.477	0.7945	0.9227	Better than 71% of US hospitals
Total HAC scoreFY 2026	0.1904	-0.0453	0.09972	Worse than 64% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
HAC Reduction Program payment reduction	No	No	N/A	Yes	Yes	No
Total HAC score	-0.4101	-0.452	0	0.6819	0.4643	0.1904

Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2023)
Accreditation
None
Medical school affiliation
Hospital district or authority
Ownership type
130
Medicare-certified beds
279
Registered nurses (full-time equivalent)
1985
In Medicare since

32 services at Atrium Health University City

Emergency and trauma: Emergency Department
Intensive care: Coronary Care UnitSurgical ICU (Medical Surgical Intensive Care Unit)
Heart: Cardiac Catheterization Lab
Surgery: AnesthesiaInpatient SurgicalOphthalmic SurgeryOR (Operating Room)Orthopedic SurgeryOutpatient SurgeryPostoperative Recovery Room
Imaging: CT ScanDiagnostic RadiologyMRI (Magnetic Resonance Imaging)Nuclear MedicineTherapeutic Radiology
Cancer: Chemotherapy
Transplant and dialysis: Acute Renal Dialysis
Women and children: Clinical LaboratoryNeonatal NurseryObstetrics / Child Birth
Rehabilitation and therapy: CARF Inpatient Rehabilitation (Commission On Accreditation Of Rehabilitation Facilities Inpatient Rehabilitation)OT (Occupational Therapy)Outpatient RehabilitationPT (Physical Therapy)Respiratory CareSpeech Pathology
Other services: Dietary CareESWL (Extracorporeal Shockwave Lithotripter)OutpatientPharmacySocial Care

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Atrium Health University City reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.

12,983
Inpatient discharges
Medicare 9%, Medicaid 3%
54,173
Inpatient days
111% of available bed days used
1,232
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 837815). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Atrium Health University City reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	6,345	1,422	46,406	54,173
Discharges	1,152	430	11,401	12,983
Average length of stay	5.5 days	3.3 days	4.1 days	4.2 days
Average daily census	17.4	3.9	127.1	148.4

13,420
Medicare Advantage days
2,168 discharges
14,203
Medicaid managed care days
2,607 discharges
7,442
Observation bed days

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	129	44,044	5,868	105%
Intensive care unit	12	3,033	477	83%
Other special care	9	2,929		89%
Nursery		4,167

Source: CMS cost report (HCRIS, Form 2552-10), report 837815, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Medicare inpatient stays

What Atrium Health University City treats Medicare patients for most often, in 2024. 497 Medicare discharges in 22 published DRGs; 5% surgical; 78% in DRGs with complications (CC or MCC).

Condition or procedure	Discharges	Average charges	Average Medicare payment	Estimated cost	DRG weight
Heart failure and shock with MCCMS-DRG 291, medical	70	$46,034	$10,569	$11,278	1.28
Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical	60	$74,940	$15,919	$18,360	1.98
Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with MCCMS-DRG 640, medical	27	$56,466	$11,173	$13,834	1.32
Simple pneumonia and pleurisy with MCCMS-DRG 193, medical	26	$56,075	$10,781	$13,738	1.33
Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without MCCMS-DRG 641, medical	25	$38,017	$7,442	$9,314	0.78
Gastrointestinal hemorrhage with CCMS-DRG 378, medical	24	$47,418	$8,304	$11,617	0.98
Kidney and urinary tract infections without MCCMS-DRG 690, medical	24	$31,044	$7,168	$7,606	0.81
Simple pneumonia and pleurisy with CCMS-DRG 194, medical	23	$37,873	$7,184	$9,279	0.82
Renal failure with CCMS-DRG 683, medical	22	$36,726	$8,394	$8,998	0.90
Respiratory infections and inflammations with MCCMS-DRG 177, medical	21	$73,689	$12,579	$18,054	1.70
Esophagitis, gastroenteritis and miscellaneous digestive disorders without MCCMS-DRG 392, medical	19	$39,622	$7,517	$9,708	0.79
Other kidney and urinary tract diagnoses with MCCMS-DRG 698, medical	19	$67,806	$13,486	$16,613	1.65
Kidney and urinary tract infections with MCCMS-DRG 689, medical	16	$54,676	$9,524	$13,395	1.17
Red blood cell disorders with MCCMS-DRG 811, medical	15	$95,334	$13,721	$23,357	1.40
Red blood cell disorders without MCCMS-DRG 812, medical	15	$49,320	$7,236	$12,083	0.90
Syncope and collapseMS-DRG 312, medical	14	$36,595	$7,760	$8,966	0.86
Renal failure with MCCMS-DRG 682, medical	14	$64,374	$12,047	$15,772	1.50
Intracranial hemorrhage or cerebral infarction with MCCMS-DRG 064, medical	13	$73,814	$13,481	$18,084	2.00
Pulmonary edema and respiratory failureMS-DRG 189, medical	13	$43,389	$10,225	$10,630	1.23
Infectious and parasitic diseases with o.r. procedures with MCCMS-DRG 853, surgical	13	$141,319	$30,749	$34,623	5.00

See all 22 Medicare inpatient DRGs at Atrium Health University City

Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.

Medicare outpatient services

The comprehensive outpatient service groups (APCs) Atrium Health University City billed Medicare for most in 2024: 829 services in all.

Service group	Services	Patients	Average charges	Average Medicare payment	US average payment
Comprehensive Observation ServicesAPC 8011	208	204	$21,371	$1,879	$2,090
Level 3 Vascular ProceduresAPC 5183	82	82	$12,103	$2,226	$2,405
Level 5 Musculoskeletal ProceduresAPC 5115	79	78	$85,536	$10,048	$10,772
Level 1 Nerve ProceduresAPC 5431	79	66	$24,152	$1,364	$1,407
Level 3 Urology and Related ServicesAPC 5373	65	47	$15,603	$1,411	$1,516
Level 5 Urology and Related ServicesAPC 5375	50	46	$34,692	$3,704	$3,918
Level 4 Urology and Related ServicesAPC 5374	46	41	$20,344	$2,441	$2,629
Level 2 Neurostimulator and Related ProceduresAPC 5462	38	31	$39,091	$4,252	$4,524
Level 2 Excision/ Biopsy/ Incision and DrainageAPC 5072	36	32	$9,068	$1,064	$1,220
Level 2 Upper GI ProceduresAPC 5302	29	23	$11,129	$1,362	$1,445

See all 18 Medicare outpatient services at Atrium Health University City

Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Atrium Health University City in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 1,905 in 2020 to 2,998 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share	Share in 2020
28269	508	17%	3,210	$32.4M	23%	22%
28215	382	13%	2,456	$25.9M	17%	17%
28213	344	11%	2,279	$22.8M	29%	30%
28262	296	10%	2,027	$20.9M	32%	32%
28216	214	7%	1,334	$13.2M	10%	7%
28031	209	7%	832	$9.9M	21%	6%
28078	194	6%	889	$10.2M	11%	6%
28214	103	3%	555	$6.8M	8%	3%
28036	96	3%	359	$4.5M	15%	5%
28227	66	2%	474	$4.4M	3%	3%
28206	61	2%	387	$3.8M	10%	9%
28205	57	2%	309	$2.8M	4%	4%
28208	57	2%	325	$3.1M	3%	2%
28027	50	2%	322	$3.4M	2%	2%
28212	47	2%	341	$3.1M	5%	5%
28037	42	1%	151	$1.9M	3%	1%
28115	40	1%	132	$1.8M	3%	1%
28117	40	1%	197	$2.1M	3%
28075	39	1%	214	$2.2M	6%	12%
28120	31	1%	130	$1.6M	3%
28025	29	1%	140	$1.6M	1%	1%
28164	22	1%	100	$1.2M	3%
28217	21	1%	190	$1.9M	3%
28202	17	1%	86	$877,103	5%
27609	11	0%	70	$704,117	1%

Source: CMS Hospital Service Area file. Shares are of the 2,998 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Atrium Health University City reported at its latest Medicare certification survey (2010). Counts are people, not full-time equivalents.

5
Off-site locations
4
Off-site emergency departments

279
Registered nurses
4
Nurse practitioners
15
Nurse anesthetists (CRNAs)
8
Pharmacists
16
Respiratory therapists
34
Radiology technicians
9
Laboratory technicians
9
Medical technologists
3
Dietitians
2
Social workers
265
Other personnel

Source: CMS Provider of Services file.

Doctors and clinicians

769 clinicians who bill Medicare list Atrium Health University City as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Physician Assistant 91
Family Medicine Physician 65
Internal Medicine Physician 65
Certified Registered Nurse Anesthetist 52
Emergency Medicine Physician 48
Diagnostic Radiology Physician 40
Family Nurse Practitioner 34
Nurse Practitioner 31
Cardiovascular Disease Physician 28
Surgery Physician 27

Russ Bodner, MD
Neurology Physician
NPI 1639149693
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William Dawson, MD
Neurology Physician
NPI 1265496798
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Kevin Burroughs, MD
Family Medicine Physician
NPI 1750378576
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Yolanda Levy, FNP
Family Nurse Practitioner
NPI 1982638995
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Jai Singh, MD
Cardiovascular Disease Physician
NPI 1023246485
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Otis Speight, MD
Emergency Medicine Physician
NPI 1629151550
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Francois Picot, MD
Neurology Physician
NPI 1215914080
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Neel Patel, MD
Cardiovascular Disease Physician
NPI 1104246115
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Paul Henson, MD
Sports Medicine (Family Medicine) Physician
NPI 1396270740
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Ryan Conrad, M.D.
Neurology Physician
NPI 1346289402
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Guneet Kochar, DO
Nephrology Physician
NPI 1417376906
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Eric Schmidt, MD
Cardiovascular Disease Physician
NPI 1922035773
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Jimmarck Perel Cuenta, DO
Cardiovascular Disease Physician
NPI 1699116814
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Rajiv Paudel, MD
Internal Medicine Physician
NPI 1023240132
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Shoba Jayaram, MD
Neurology Physician
NPI 1952795825
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Heather Longin, MD
Cardiovascular Disease Physician
NPI 1154543692
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Santosh Rao, MD
Cardiovascular Disease Physician
NPI 1487824199
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Joseph Zuhosky, MD
Physical Medicine & Rehabilitation Physician
NPI 1366431165
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Leah Carlson, M.D.
Diagnostic Radiology Physician
NPI 1164748802
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Eric Lee, MD
Orthopaedic Surgery Physician
NPI 1518378496
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Shomeet Patel, MD
Cardiovascular Disease Physician
NPI 1366642928
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Pramesh Dhakal, MD
Cardiovascular Disease Physician
NPI 1982860581
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Adit Mahale, MD
Nephrology Physician
NPI 1144247750
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Manish Jain, MD
Clinical Cardiac Electrophysiology Physician
NPI 1962611657
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Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Income statement

Revenue, expenses and income Atrium Health University City reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$1.8B	414.8%
Inpatient	$583M	132.3%
Outpatient	$1.2B	282.5%
Contractual allowances and discounts	-$1.4B	-314.8%
Net patient revenue	$440.8M	100.0%
Operating expenses	-$279M	-63.3%
Operating income from patient care	$161.8M	36.7%
Other income	$2.9M	0.7%
Contributions and donations	$46,821	0.0%
Investment income	$6,079	0.0%
Other	$2.9M	0.6%
Net income	$164.7M	37.4%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$118.9M	6.5%
Medicaid (including managed care)	$445M	24.3%
Other payers and self-pay	$1.3B	69.1%
Total charges	$1.8B	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 837815, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Atrium Health University City's latest cost report.

36.7%
Operating margin
Operating income from patient care / net patient revenue
37.1%
Total margin
Net income / net patient revenue plus other income
41.6%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
55% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$42.64
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
-347.0%
Return on assets
Net income for a year / total assets
200.0%
Return on equity
Net income for a year / fund balance
-0.50
Current ratio
Current assets / current liabilities
-0.48
Quick ratio
Cash, temporary investments and net receivables / current liabilities
0 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
51 days
Days in patient receivables
Net patient receivables / daily net patient revenue
-182 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
-9.35
Asset turnover
Total revenue for a year / total assets
6.4 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 837815, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Atrium Health University City owned and owed at the end of its reporting period (Dec 2025), across all fund types: -$47.5M in total assets and a $82.4M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	$2,050
Patient receivables, net	$61.9M
Inventory	$3.1M
Total current assets	$64.5M
Property and equipment, net of depreciation	-$114.6M
Investments and other assets	$2.6M
Total assets	-$47.5M
Current liabilities	-$129.8M
Total liabilities	-$129.8M
Fund balance (net assets)	$82.4M

Source: CMS cost report (HCRIS, Form 2552-10), report 837815, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Charity care and uncompensated care

Care Atrium Health University City provided without full payment, as reported on Worksheet S-10 of its cost report.

$25.1M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$62M
Bad debt
Patient bills written off as uncollectible, at charges
-$259,033
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$35.2M
Total unreimbursed and uncompensated care
12.6% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)

Source: CMS cost report (HCRIS, Form 2552-10), report 837815, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Atrium Health University City's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Net patient revenue	$213.6M	$258M	$286.9M	$341.2M	$365.4M	$440.8M
Operating expenses	$156.8M	$178.9M	$205M	$220.5M	$234.6M	$279M
Operating margin	26.6%	30.7%	28.6%	35.4%	35.8%	36.7%
Net income	$66.6M	$91.8M	$90.9M	$127.7M	$138.5M	$164.7M
Total assets	$897.3M	$988.9M	$1.1B	$1.2B	$549.5M	-$47.5M
Discharges	6,666	7,177	7,917	8,078	8,701	12,983
Inpatient days	30,558	38,017	41,152	42,977	46,175	54,173
Medicare Advantage days	5,189	7,434	9,797	10,404	11,935	13,420
Beds	100	100	104	104	114	150
Employees (FTE)	780	996	975	1,101	1,108	1,232

Source: CMS cost report (HCRIS, Form 2552-10), report 837815, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Atrium Health University City reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 38 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Emergency	$16M	$45M	$461M	0.10	44,777
Operating room	$8.9M	$30.1M	$197.5M	0.15	53,347
Radiology-diagnostic	$5.9M	$17.8M	$145.6M	0.12	26,355
Laboratory	$3.8M	$17.6M	$177.4M	0.10	9,188
Drugs charged to patients		$17.1M	$46.9M	0.36
Delivery room & labor room	$303,306	$14.4M	$41M	0.35	15,166
Impl. dev. charged to patients		$11.6M	$31.4M	0.37
Observation beds (non-distinct part		$11.5M	$34M	0.34
Medical supplies charged to patient		$7.7M	$37.8M	0.20
Ct scan	$1.9M	$7.6M	$225.4M	0.03	928
Respiratory therapy	$3M	$6.9M	$17.7M	0.39	2,012
Endoscopy	$3M	$4M	$10.9M	0.37	4,548
Pain management	$1.2M	$3.9M	$29M	0.13	2,979
Mri	$867,128	$3M	$44.4M	0.07	1,229
Physical therapy	$1.6M	$3M	$11.1M	0.27	606
Anesthesiology	$330,138	$2M	$103.8M	0.02	121
Wound care	$828,647	$1.8M	$11.3M	0.16
Electrocardiology	$440,159	$1.6M	$17.6M	0.09	3,960
Sleep lab	$246,493	$1.4M	$7.7M	0.18
Electroencephalography	$124,497	$257,589	$1.7M	0.15
Emergency event	$1	$1

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$35.1M	$79.2M	$130.2M	0.61	46,585
Intensive care unit	$3.3M	$9.7M	$21.3M	0.46	8,799
Neonatal intensive care unit	$2.2M	$4.7M	$16.4M	0.29	1,310
Nursery		$2.3M	$6.9M	0.33	2,274

Overhead (general service) departments

Department	Salaries	Direct cost	Paid hours	Average hourly wage	Square feet
Administrative & general	$2.8M	$59.1M	109,585	$25.98	8,562
Employee benefits department	$254	$41.6M	6	$42.91
Cap rel costs-bldg & fixt		$10.5M			266,589
Cap rel costs-mvble equip		$10.2M
Operation of plant	$4.6M	$8.7M	144,104	$31.77	6,842
Dietary	$342,129	$4.4M	10,873	$31.47	13,278
Housekeeping	$2.6M	$4.2M	122,351	$20.99	2,642
Pharmacy	$3M	$4.1M	27,742	$108.24	3,834
Nursing administration	$3M	$3.2M	53,324	$56.62	1,939
Social service	$1.6M	$1.7M	37,898	$42.79	779
Central services & supply	$957,063	$1.1M	34,459	$16.44	2,913
Laundry & linen service	$15,148	$15,507	292	$51.83
Medical records & library		$3,773			1,616

Source: CMS cost report (HCRIS, Form 2552-10), report 837815, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Medicare payment profile

The factors Medicare uses to set what it pays Atrium Health University City for an inpatient stay.

1.38
Case mix index
Higher than 15% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
No Medicare-funded residents
Teaching status
Medicare-funded interns and residents per bed (FY 2027).
37.8%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
1,041
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).

Show FY 2021 to FY 2027

IPPS fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026	FY 2027
Case mix index	1.46	1.46	1.64	1.54	1.48	1.51	1.38
Wage index	0.935	0.946	0.949	0.931	0.918	0.919	0.977
Readmissions adjustment	-0.13%	-0.24%	-0.06%	-0.03%	-0.03%	-0.04%	-0.05%
Value-based purchasing adjustment	+0.12%	+0.51%	+0.51%	-0.20%	+0.36%	+0.42%	+0.08%
Medicare inpatient stays	1,473	1,473	1,078	1,106	1,066	937	1,041

Source: CMS IPPS final rule Impact File (FY 2027).

Ownership

Organizations Atrium Health University City reports to Medicare as owners or with operational control.

Advocate Health Inc
Operational/managerial control, since 2022
Atrium Health Inc
Operational/managerial control, since 2020

Sources: CMS Hospital All Owners.

Leadership

The officers and board members on Atrium Health University City's Medicare enrollment and on the IRS Form 990 filed under its tax ID.

Officers and directors on the Medicare enrollment

Brett J Denton Officer, Assistant Secretary, since 2020
Bradley Allen Clark Officer, Chief Financial Officer, since 2023
Steven Smoot Officer, President, since 2025
William C Cannon Director, Vice Chairman - Boc, since 2007
Michael D Rucker Director, Board Member, since 2013
William T Niblock Director, Board Member, since 2013
Angelique R Vincent-Hamacher Director, Chairman - Boc, since 2014
Richard T Williams Director, Board Member, since 2015
Hal A Levinson Director, Board Member, since 2016
Marshall Carlson Director, Board Member, since 2016
Nancy J Gritter Director, Board Member, since 2017
Adrienne S H Purdue Director, Board Member, since 2020
Charles F Bowman Director, Board Member, since 2020
David A Danzie Director, Board Member, since 2020
Felicia H Allen Director, Board Member, since 2020
Gary B Gragg Director, Board Member, since 2020
Mark E Reed Director, Vice Chairman & Secretary Boc, since 2020
Swati V Daji Director, Board Member, since 2020
Amanda S Houser Director, Board Member, since 2022
Carl J. Herring Director, Board Member, since 2022
Kenneth D Haynes Director, President, since 2023
Kenneth F Davis Director, Board Member, since 2025
Lucia Zapata Griffith Director, Board Member, since 2025
Luther Amos Lockwood Director, Board Member, since 2025
Luther Kissam Director, Board Member, since 2025
Theresa Marie Payton Director, Board Member, since 2025
Todd Jamal Collins Director, Board Member, since 2025
Rodney E Ball Managing employee, Administrator, since 2019

Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment.

Programs and facilities

340B drug pricing program
Participating since 2012
340B ID DSH340166, registered as a disproportionate share hospital; 14 registered outpatient sites; 1 active contract pharmacies. Authorizing official: Don McCoy Mabe, VP, Pharmacy.
Source: HRSA 340B Office of Pharmacy Affairs Information System.

Frequently asked questions

About Atrium Health University City's rates and hospital price transparency.

What is Atrium Health University City's CMS star rating?

Atrium Health University City has a CMS overall hospital star rating of 3 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is lower than 42% of US hospitals.

Is Atrium Health University City a teaching hospital?

CMS reports no Medicare-funded interns or residents at Atrium Health University City for fiscal year 2027.

Does Medicare penalize Atrium Health University City for readmissions?

Yes. Under the Hospital Readmissions Reduction Program, Medicare cuts Atrium Health University City's base inpatient payments by an estimated 0.05% in fiscal year 2027 for more readmissions than expected.

What are the most common Medicare inpatient stays at Atrium Health University City?

In 2024, the most common were heart failure and shock with mcc (70 discharges), septicemia or severe sepsis without mv >96 hours with mcc (60 discharges), miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with mcc (27 discharges).

What is Atrium Health University City's case mix index?

Atrium Health University City's Medicare case mix index is 1.38 for fiscal year 2027, higher than 15% of hospitals paid under the inpatient prospective payment system.

How many patients does Atrium Health University City admit?

Atrium Health University City reported 12,983 inpatient discharges and 54,173 inpatient days from Jan 1, 2025 to Dec 31, 2025.

How many employees does Atrium Health University City have?

Atrium Health University City reported 1,232 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.

How much revenue does Atrium Health University City make?

Atrium Health University City reported $440.8M in net patient revenue on $1.8B of gross charges for Jan 1, 2025 to Dec 31, 2025, an operating margin of 36.7%, and net income of $164.7M.

How much charity and uncompensated care does Atrium Health University City provide?

Atrium Health University City reported $35.2M of unreimbursed and uncompensated care for Jan 1, 2025 to Dec 31, 2025, including $25.1M of charity care at cost.

Who is the CEO of Atrium Health University City?

Atrium Health University City's Medicare enrollment lists Steven Smoot as President since 2025.

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{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

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About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Quality ratings (CMS Care Compare)

Medicare quality penalties and bonuses

Every CMS quality measure

Accreditation and services

32 services at Atrium Health University City

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Medicare inpatient stays

Medicare outpatient services

Where patients come from

Staff and facilities

Doctors and clinicians

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Charity care and uncompensated care

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Medicare payment profile

Ownership

Leadership

Officers and directors on the Medicare enrollment

Programs and facilities

Nearby hospitals

Frequently asked questions

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