| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 75.97 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 7.771 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 16.26 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.82 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.712 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 79.96 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.97 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.535 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.275 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.51 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 79.72 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.24 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.687 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.956 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 14.59 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 62.66 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 76.88 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 19.26 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.672 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.08 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.56 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 13.98 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.07 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 86.02 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 16.2 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 83.8 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 74.6 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.327 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.08 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 77.72 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.395 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 15.88 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 85.15 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 4.015 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.84 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 8.293 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 18.19 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 73.52 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.12 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.319 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 74.97 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 9.68 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 15.35 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 75.27 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.154 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.58 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 76.85 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.15 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 85.92 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.094 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.98 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 65.6 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 7.774 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 26.63 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.26 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.821 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 6.017 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 72.87 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.21 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 21.12 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.694 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 49.46 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 29.64 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 20.89 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.266 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 12.55 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 87.45 | | |