| Room was "always" clean2024-10-01 to 2025-09-30 · 35 cases | 81 | 73 | 71.37 | | Better than 78% of US hospitals |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 35 cases | 10 | 8 | 9.762 | | Worse than 62% of US hospitals |
| Room was "usually" clean2024-10-01 to 2025-09-30 · 35 cases | 9 | 18 | 18.87 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 85.7 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 3.269 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 · 35 cases | 88 | 80 | 80.26 | | Better than 89% of US hospitals |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 91.65 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 35 cases | 0 | 4 | 4.218 | | The best result, shared by 4% of US hospitals |
| Nurse communication - star rating2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 3.591 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 35 cases | 12 | 16 | 15.52 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 · 35 cases | 89 | 79 | 80.9 | | Better than 92% of US hospitals |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 91.66 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 35 cases | 0 | 5 | 5.01 | | The best result, shared by 3% of US hospitals |
| Doctor communication - star rating2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 3.452 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 35 cases | 11 | 16 | 14.09 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 · 35 cases | 81 | 61 | 62.62 | | Better than 98% of US hospitals |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 77.77 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 35 cases | 9 | 19 | 18.97 | | Better than 93% of US hospitals |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 2.839 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 · 35 cases | 10 | 19 | 18.41 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 86.12 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 35 cases | 10 | 13 | 13.33 | | Better than 78% of US hospitals |
| Discharge information - star rating2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 3.441 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 35 cases | 90 | 87 | 86.67 | | Better than 78% of US hospitals |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 14.2 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 85.8 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 76.04 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 6.586 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 17.37 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 79.47 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 5.475 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 15.05 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 86.33 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 3.465 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 10.2 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 35 cases | 4 | 8 | 8.446 | | Better than 82% of US hospitals |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 35 cases | 19 | 20 | 20.15 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 35 cases | 77 | 72 | 71.41 | | Better than 70% of US hospitals |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 88.02 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 3.323 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 75.25 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 9.232 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 15.52 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 75.79 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 5.697 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 18.52 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 77.57 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 4.424 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 18.01 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 86.24 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 2.859 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 10.9 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 · 35 cases | 88 | 59 | 60.2 | | Better than 99% of US hospitals |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 35 cases | 0 | 9 | 9.109 | | The best result, shared by 2% of US hospitals |
| "Usually" quiet at night2024-10-01 to 2025-09-30 · 35 cases | 12 | 31 | 30.69 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 82.46 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 3.419 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 35 cases | 8 | 5 | 5.683 | | Worse than 76% of US hospitals |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 35 cases | 83 | 71 | 70.04 | | Better than 87% of US hospitals |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 86.94 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 35 cases | 9 | 23 | 24.28 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 3.656 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 49.27 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 29.43 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 21.29 | | |
| Summary star rating2024-10-01 to 2025-09-30 · 35 cases | Not Applicable | | 3.387 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 12.81 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 35 cases | Not Available | | 87.19 | | |