| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 78.06 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 5.926 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 16.02 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.21 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4.01 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 82.88 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 93.29 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 2.579 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4.224 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 14.55 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 81.5 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 92.24 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.099 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.684 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 14.4 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 65.74 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 81.4 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 14.74 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.582 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 19.53 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.07 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 10.74 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4.143 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 89.26 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 11.06 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 88.94 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 76.63 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.2 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.17 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 80.52 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.348 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 15.13 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 87.1 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.774 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.12 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 5.917 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 17.97 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 76.12 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.15 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.878 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 77.79 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 6.791 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 15.42 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 78.22 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 3.791 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 17.99 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 80.59 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 2.739 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 16.67 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 88.83 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 1.609 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 9.565 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 64.55 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 6.562 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 28.88 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.83 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.949 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 4.364 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 74.52 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.47 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 21.12 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4.143 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 53.03 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 22.95 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 24.03 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4.041 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 10.54 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 89.46 | | |