Cone Health · Greensboro, NC
3 of 5
CMS star rating
905
Beds
43,272
Inpatient discharges a year
$1.9B
Net patient revenue a year
Cone Health Behavioral Health Hospital is a 905-bed voluntary non-profit - private hospital in Greensboro, NC, affiliated with Cone Health. Below you'll find publicly disclosed negotiated rates and facility details, including 539 disclosed rate categories.
The 24 services Cone Health Behavioral Health Hospital most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.
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Childbirth · Inpatient
MS-DRG 807
$2,089 - $13,155
from 4 insurers · median $11,205
CMS lists this service as CPT 59400, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 807, so these are facility case rates.
Hospital reports neonatal nursery services to CMS
Childbirth · Inpatient
MS-DRG 788
$6,479 - $18,708
from 4 insurers · median $15,077
CMS lists this service as CPT 59510, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 788, so these are facility case rates.
Hospital reports neonatal nursery services to CMS
Medicine & Surgery · Inpatient
MS-DRG 470
$24,693 - $37,637
from 4 insurers · median $25,905
117 Medicare discharges for this DRG in CMS hospital data
CT imaging
CPT 74177
$273 - $2,214
from 2 insurers · median $1,243
Common here, based on CMS Medicare volume
Medicine & Surgery · Inpatient
MS-DRG 460
$32,181 - $74,333
from 4 insurers · median $48,925
40 Medicare discharges for this DRG in CMS hospital data
Childbirth · Inpatient
MS-DRG 807
$2,089 - $13,155
from 4 insurers · median $11,205
CMS lists this service as CPT 59610, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 807, so these are facility case rates.
Hospital reports neonatal nursery services to CMS
Gynecology
CPT 58558
$941 - $8,484
from 2 insurers · median $4,712
36 Medicare claims in Level 4 Gynecologic Procedures (CMS 2024)
Medicine & Surgery
CPT 47562
$7,751 - $18,590
from 2 insurers · median $13,171
117 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
Digestive procedures
CPT 45385
$2,152 - $3,978
from 2 insurers · median $3,065
Common here, based on CMS Medicare volume
Gynecology
CPT 58571
$7,421 - $18,590
from 2 insurers · median $13,005
60 Medicare claims in Level 2 Laparoscopy and Related Services (CMS 2024)
Digestive procedures
CPT 43239
$749 - $3,978
from 2 insurers · median $2,364
Common here, based on CMS Medicare volume
Digestive procedures
CPT 49650
$5,201 - $18,590
from 2 insurers · median $11,896
117 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
CT imaging
CPT 74176
$185 - $1,953
from 2 insurers · median $1,069
Common here, based on CMS Medicare volume
Medicine & Surgery · Inpatient
MS-DRG 216
$43,279 - $190,882
from 3 insurers · median $173,674
Hospital reports cardiac thoracic surgery services to CMS
Mammography
CPT 77067
$84 - $414
from 3 insurers · median $275
Common here, based on CMS Medicare volume
Medicine & Surgery
CPT 49505
$1,407 - $11,916
from 2 insurers · median $6,662
82 Medicare claims in Level 1 Abdominal/Peritoneal/Biliary and Related Procedures (CMS 2024)
Digestive procedures
CPT 45380
$799 - $3,978
from 2 insurers · median $2,388
Common here, based on CMS Medicare volume
CT imaging
CPT 70450
$81 - $579
from 2 insurers · median $330
Common here, based on CMS Medicare volume
Urology
CPT 50590
$1,268 - $18,590
from 2 insurers · median $9,929
206 Medicare claims in Level 4 Urology and Related Services (CMS 2024)
Nuclear imaging
CPT 78815
$1,115 - $3,887
from 2 insurers · median $2,501
Common here, based on CMS Medicare volume
MRI imaging
CPT 70553
$273 - $1,927
from 2 insurers · median $1,100
Common here, based on CMS Medicare volume
Gynecology
CPT 58661
$7,123 - $18,590
from 2 insurers · median $12,856
Typical for a hospital with this service line
CT imaging
CPT 71275
$136 - $768
from 2 insurers · median $452
Common here, based on CMS Medicare volume
X-ray and bone density
CPT 71046
$68 - $196
from 3 insurers · median $104
Common here, based on CMS Medicare volume
Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.
| Insurer | Services | Median % of Medicare | Above nearby | Below nearby |
|---|---|---|---|---|
| Insurer A* | 8 | 300% | 4 | 0 |
| Insurer B* | 24 | 214% | 13 | 0 |
| Insurer C* | 23 | 151% | 5 | 13 |
| Insurer D* | 6 | - | 0 | 2 |
How we chose these services: 8 appear in this hospital's own Medicare claims, 11 are common here based on CMS Medicare volume, and 5 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Cone Health Behavioral Health Hospital, or start a free trial.
Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.
Quality
3 of 5 stars
Doctors and services
Accredited by The Joint Commission
Finances
$1.9B net patient revenue
Ownership and leadership
Owned by Risant Health, Inc.
The employer identification numbers (EINs) health plans and networks list for Cone Health Behavioral Health Hospital in the in-network rate files they publish, with the organization NPIs billed under each.
| Tax ID (EIN) | Plans and networks listing it | Organization NPIs |
|---|---|---|
| 58-1588823Moses H Cone Memorial Hospital | 63Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 58 more | 1477591055 The Moses H. Cone Memorial Hospital Operating Corporation1295848562 The Moses H. Cone Memorial Hospital Operating Corporation1962515353 The Moses H. Cone Memorial Hospital Operating Corporationand 76 more |
Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.
618 S Main St, Greensboro, NC 27403
None
How Cone Health Behavioral Health Hospital compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.
Overall star rating
3 of 5
Lower than 42% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
Better on 1 of 8 measures
1 better, 7 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 4 of 7 measures
4 better, 3 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Better on 3 of 11 measures
3 better, 8 no different, 0 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
3 of 5
Lower than 40% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
73%
Higher than 54% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Not penalized
Not among the worst-performing 25%
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
1.09
Higher than 79% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Time in the ER before going home
224 min
Higher than 90% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
69%
Higher than 58% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better
| Measure | Result | Period |
|---|---|---|
| Overall star ratingCMS: Overall hospital quality star rating | 3 of 5 | |
| Death rates | Better on 1 of 8 measures | |
| Safety | Better on 4 of 7 measures | |
| Readmissions | Better on 3 of 11 measures | |
| Patient survey ratingCMS: Summary star rating | 3 of 5 | 2024-10-01 to 2025-09-30 |
| Would definitely recommendCMS: "YES", patients would definitely recommend the hospital | 73% | 2024-10-01 to 2025-09-30 |
| Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction | Not penalized | 2026 |
| Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90) | 1.09 | 2022-07-01 to 2024-06-30 |
| Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 224 min | 2024-10-01 to 2025-09-30 |
| Sepsis careCMS: Appropriate care for severe sepsis and septic shock | 69% | 2024-10-01 to 2025-09-30 |
Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.
How Medicare adjusts Cone Health Behavioral Health Hospital's inpatient payments for its readmissions, quality and cost results.
-0.12% on Medicare payments
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
+0.52% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.
Source: CMS IPPS final rule Impact File (FY 2027).
Each result CMS publishes for Cone Health Behavioral Health Hospital, beside the US median and the average of NC hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.
Risk-adjusted 30-day death rates and surgical complications; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 · 349 cases | 4.1 | 4.1 | 4.042 | Worse than 48% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 9,854 cases | 2.3 | 3.9 | 3.99 | Better than 99% of US hospitals | |
| Death rate for heart attack patients2022-07-01 to 2025-06-30 · 289 cases | 11.9 | 11.8 | 11.93 | Worse than 53% of US hospitals | |
| Death rate for CABG surgery patients2022-07-01 to 2025-06-30 · 114 cases | 2.4 | 2.3 | 2.5 | Worse than 53% of US hospitals | |
| Death rate for COPD patients2022-07-01 to 2025-06-30 · 222 cases | 10.8 | 8.5 | 8.754 | Worse than 92% of US hospitals | |
| Death rate for heart failure patients2022-07-01 to 2025-06-30 · 818 cases | 10.4 | 11 | 11.28 | Better than 61% of US hospitals | |
| Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 791 cases | 13.7 | 15.2 | 15.37 | Better than 72% of US hospitals | |
| Death rate for stroke patients2023-07-01 to 2025-06-30 · 1,152 cases | 10 | 11.6 | 12.32 | Better than 80% of US hospitals | |
| Pressure ulcer rate2022-07-01 to 2024-06-30 · 10,016 cases | 0.94 | 0.51 | 0.6392 | No Different Than the National Rate | Worse than 86% of US hospitals |
| Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 · 120 cases | 204 | 173 | 178 | No Different Than the National Rate | Worse than 91% of US hospitals |
| Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 11,667 cases | 0.33 | 0.2 | 0.2025 | No Different Than the National Rate | Worse than 96% of US hospitals |
| In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 11,806 cases | 0.35 | 0.27 | 0.2734 | No Different Than the National Rate | Worse than 95% of US hospitals |
| Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 2,769 cases | 2.21 | 2.29 | 2.327 | No Different Than the National Rate | Better than 65% of US hospitals |
| Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 1,262 cases | 1.51 | 1.63 | 1.616 | No Different Than the National Rate | Better than 79% of US hospitals |
| Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 1,288 cases | 10.27 | 8.88 | 9.086 | No Different Than the National Rate | Worse than 68% of US hospitals |
| Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 3,016 cases | 2.94 | 3.4 | 3.731 | No Different Than the National Rate | Better than 84% of US hospitals |
| Postoperative sepsis rate2022-07-01 to 2024-06-30 · 1,202 cases | 4.45 | 5.105 | 4.934 | No Different Than the National Rate | Better than 84% of US hospitals |
| Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 583 cases | 2.08 | 1.72 | 1.74 | No Different Than the National Rate | Worse than 92% of US hospitals |
| Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 2,077 cases | 0.84 | 1.02 | 1.018 | No Different Than the National Rate | Better than 90% of US hospitals |
Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Hospital return days for heart attack patients2022-07-01 to 2025-06-30 · 300 cases | -13.9 | 4.2 | 2.516 | Better than 80% of US hospitals | |
| Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 909 cases | -25.1 | 1.25 | 4.059 | Better than 84% of US hospitals | |
| Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 801 cases | -12.5 | 3.85 | 4.357 | Better than 72% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30 | Not Available | ||||
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 828 cases | 14.6 | 12.9 | 12.92 | No Different Than the National Rate | Worse than 96% of US hospitals |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 486 cases | 10.7 | 10.7 | 10.53 | No Different Than the National Rate | Worse than 50% of US hospitals |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 486 cases | 7 | 5.3 | 5.411 | No Different Than the National Rate | Worse than 97% of US hospitals |
| Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 944 cases | 0.9 | 1 | 0.979 | No Different than expected | Better than 68% of US hospitals |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 740 cases | 12.8 | 14.4 | 14.22 | Better than 97% of US hospitals | |
| Rate of readmission for CABG2023-07-01 to 2025-06-30 · 223 cases | 10.1 | 10.9 | 10.9 | Better than 74% of US hospitals | |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 774 cases | 19.1 | 19.8 | 19.82 | Better than 81% of US hospitals | |
| Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 2,467 cases | 20.3 | 21.3 | 21.37 | Better than 81% of US hospitals | |
| Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 · 343 cases | 6.2 | 5.8 | 5.698 | Worse than 72% of US hospitals | |
| Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 1,916 cases | 15.7 | 17.2 | 17.06 | Better than 96% of US hospitals |
Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.112 | 0.172 | 0.3158 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.576 | 1.504 | 2.089 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30 | 20,666 | 1,370 | 6,107 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 21.65 | 0.9835 | 6.392 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 6 | 0 | 4.212 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30 | 0.277 | 0.484 | 0.6593 | Better than the National Benchmark | Better than 68% of US hospitals |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.069 | 0.138 | 0.2172 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.418 | 1.392 | 2.008 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30 | 17,375 | 1,799 | 5,404 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 26.54 | 1.377 | 7.041 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 5 | 0 | 3.354 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30 | 0.188 | 0.399 | 0.5489 | Better than the National Benchmark | Better than 69% of US hospitals |
| SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.769 | 0.2345 | 0.4264 | No Different than National Benchmark | |
| SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30 | 1.949 | 2.135 | 2.632 | No Different than National Benchmark | |
| SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30 | 533 | 61 | 148 | No Different than National Benchmark | |
| SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30 | 14.32 | 1.591 | 3.971 | No Different than National Benchmark | |
| SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30 | 18 | 1 | 3.869 | No Different than National Benchmark | |
| SSI - Colon Surgery2024-10-01 to 2025-09-30 | 1.257 | 0.7155 | 0.9259 | No Different than National Benchmark | Worse than 78% of US hospitals |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.3213 | |||
| SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 3.699 | |||
| SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30 | 98 | 38 | 81.85 | ||
| SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30 | 0.912 | 0.328 | 0.7343 | ||
| SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30 | 3 | 0 | 0.9 | ||
| SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30 | Not Available | 1.267 | |||
| MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.214 | 0.193 | 0.2893 | Better than the National Benchmark | |
| MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.876 | 1.855 | 2.314 | Better than the National Benchmark | |
| MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30 | 242,433 | 14,451 | 62,217 | Better than the National Benchmark | |
| MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30 | 17.34 | 0.567 | 4.657 | Better than the National Benchmark | |
| MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30 | 8 | 0 | 2.863 | Better than the National Benchmark | |
| MRSA Bacteremia2024-10-01 to 2025-09-30 | 0.461 | 0.597 | 0.742 | Better than the National Benchmark | Better than 63% of US hospitals |
| Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.051 | 0.127 | 0.1478 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.153 | 0.747 | 1.095 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30 | 219,320 | 13,646 | 56,214 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30 | 142 | 5.683 | 32.99 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30 | 13 | 2 | 9.258 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30 | 0.092 | 0.279 | 0.3119 | Better than the National Benchmark | Better than 75% of US hospitals |
How recent inpatients answered each survey question, with CMS's star rating per topic.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Room was "always" clean2024-10-01 to 2025-09-30 · 830 cases | 69 | 73 | 71.37 | Worse than 67% of US hospitals | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 830 cases | 8 | 8 | 9.762 | Better than 47% of US hospitals | |
| Room was "usually" clean2024-10-01 to 2025-09-30 · 830 cases | 23 | 18 | 18.87 | ||
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 830 cases | 86 | 87 | 85.7 | Worse than 53% of US hospitals | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 · 830 cases | 3 | 4 | 3.269 | Worse than 53% of US hospitals | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 · 830 cases | 77 | 80 | 80.26 | Worse than 65% of US hospitals | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 830 cases | 91 | 91 | 91.65 | Worse than 49% of US hospitals | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 830 cases | 5 | 4 | 4.218 | Worse than 61% of US hospitals | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 · 830 cases | 3 | 3 | 3.591 | Worse than 49% of US hospitals | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 830 cases | 18 | 16 | 15.52 | ||
| Doctors "always" communicated well2024-10-01 to 2025-09-30 · 830 cases | 81 | 79 | 80.9 | Better than 59% of US hospitals | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 830 cases | 92 | 91 | 91.66 | Better than 63% of US hospitals | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 830 cases | 5 | 5 | 5.01 | Better than 44% of US hospitals | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 · 830 cases | 4 | 3 | 3.452 | Better than 63% of US hospitals | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 830 cases | 14 | 16 | 14.09 | ||
| Staff "always" explained2024-10-01 to 2025-09-30 · 830 cases | 61 | 61 | 62.62 | Worse than 47% of US hospitals | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 830 cases | 77 | 77 | 77.77 | Better than 47% of US hospitals | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 830 cases | 21 | 19 | 18.97 | Worse than 58% of US hospitals | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 · 830 cases | 3 | 3 | 2.839 | Better than 47% of US hospitals | |
| Staff "usually" explained2024-10-01 to 2025-09-30 · 830 cases | 18 | 19 | 18.41 | ||
| Discharge information - linear mean score2024-10-01 to 2025-09-30 · 830 cases | 87 | 86 | 86.12 | Better than 55% of US hospitals | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 830 cases | 13 | 13 | 13.33 | Better than 47% of US hospitals | |
| Discharge information - star rating2024-10-01 to 2025-09-30 · 830 cases | 4 | 3 | 3.441 | Better than 55% of US hospitals | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 830 cases | 87 | 87 | 86.67 | Better than 47% of US hospitals | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 830 cases | 13 | 14 | 14.2 | Better than 59% of US hospitals | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 830 cases | 87 | 86 | 85.8 | Better than 59% of US hospitals | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 830 cases | 76 | 74 | 76.04 | Better than 61% of US hospitals | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 830 cases | 7 | 7 | 6.586 | Worse than 47% of US hospitals | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 830 cases | 17 | 19 | 17.37 | ||
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 830 cases | 80 | 77 | 79.47 | Better than 65% of US hospitals | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 830 cases | 4 | 6 | 5.475 | Better than 70% of US hospitals | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 830 cases | 16 | 17 | 15.05 | ||
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 830 cases | 87 | 85 | 86.33 | Better than 62% of US hospitals | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 830 cases | 3 | 3 | 3.465 | Better than 49% of US hospitals | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 830 cases | 10 | 11 | 10.2 | ||
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 830 cases | 8 | 8 | 8.446 | Worse than 48% of US hospitals | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 830 cases | 18 | 20 | 20.15 | ||
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 830 cases | 74 | 72 | 71.41 | Better than 58% of US hospitals | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 830 cases | 88 | 88 | 88.02 | Worse than 45% of US hospitals | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 830 cases | 3 | 3 | 3.323 | Worse than 45% of US hospitals | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 · 830 cases | 75 | 74 | 75.25 | Better than 52% of US hospitals | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 830 cases | 11 | 9 | 9.232 | Worse than 62% of US hospitals | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 830 cases | 14 | 16 | 15.52 | ||
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 830 cases | 72 | 75 | 75.79 | Worse than 67% of US hospitals | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 830 cases | 6 | 5 | 5.697 | Worse than 51% of US hospitals | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 830 cases | 22 | 20 | 18.52 | ||
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 830 cases | 76 | 77 | 77.57 | Worse than 51% of US hospitals | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 830 cases | 5 | 4 | 4.424 | Worse than 55% of US hospitals | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 830 cases | 19 | 19 | 18.01 | ||
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 830 cases | 83 | 86 | 86.24 | Worse than 72% of US hospitals | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 830 cases | 3 | 3 | 2.859 | Worse than 50% of US hospitals | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 830 cases | 14 | 11 | 10.9 | ||
| "Always" quiet at night2024-10-01 to 2025-09-30 · 830 cases | 55 | 59 | 60.2 | Worse than 64% of US hospitals | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 830 cases | 9 | 9 | 9.109 | Worse than 47% of US hospitals | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 · 830 cases | 36 | 31 | 30.69 | ||
| Quietness - linear mean score2024-10-01 to 2025-09-30 · 830 cases | 81 | 82 | 82.46 | Worse than 52% of US hospitals | |
| Quietness - star rating2024-10-01 to 2025-09-30 · 830 cases | 3 | 3 | 3.419 | Worse than 44% of US hospitals | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 830 cases | 6 | 5 | 5.683 | Worse than 55% of US hospitals | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 830 cases | 73 | 71 | 70.04 | Better than 54% of US hospitals | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 830 cases | 88 | 87 | 86.94 | Better than 51% of US hospitals | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 830 cases | 21 | 23 | 24.28 | ||
| Recommend hospital - star rating2024-10-01 to 2025-09-30 · 830 cases | 4 | 4 | 3.656 | Better than 42% of US hospitals | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 830 cases | 47 | 47 | 49.27 | Worse than 47% of US hospitals | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 830 cases | 32 | 30 | 29.43 | Worse than 57% of US hospitals | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 830 cases | 21 | 22 | 21.29 | ||
| Summary star rating2024-10-01 to 2025-09-30 · 830 cases | 3 | 3 | 3.387 | Worse than 40% of US hospitals | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 830 cases | 13 | 12 | 12.81 | Worse than 52% of US hospitals | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 830 cases | 87 | 88 | 87.19 | Worse than 52% of US hospitals |
How often the hospital gave recommended care, and how fast.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Emergency department volume2024-01-01 to 2024-12-31 | very high | ||||
| Global Malnutrition Composite Score2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31 | Not Available | ||||
| Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 · 63,005 cases | 3 | 8 | 8.179 | Better than 80% of US hospitals | |
| Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 · 12,109 cases | 0 | 1 | 1.182 | The best result, shared by 34% of US hospitals | |
| Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31 · 24,824 cases | 0 | 0 | 0.1154 | The best result, shared by 84% of US hospitals | |
| Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 13,967 cases | 94 | 79 | 85.95 | Better than 83% of US hospitals | |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 429 cases | 226 | 154 | 190 | Worse than 89% of US hospitals | |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 419 cases | 224 | 148 | 183 | Worse than 90% of US hospitals | |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 | Not Available | 389 | |||
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 | Not Available | 427 | |||
| Left before being seen2024-01-01 to 2024-12-31 · 217,435 cases | 3 | 1 | 2.253 | Worse than 78% of US hospitals | |
| Head CT results2024-10-01 to 2025-09-30 · 64 cases | 42 | 74 | 72.17 | Worse than 92% of US hospitals | |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 88 cases | 98 | 97 | 93.75 | Better than 54% of US hospitals | |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31 | Not Available | ||||
| ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31 · 93 cases | 14 | 53 | 54.25 | Worse than 81% of US hospitals | |
| Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 13,134 cases | 19 | 15 | 16.55 | Worse than 80% of US hospitals | |
| Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 742 cases | 69 | 65 | 63.49 | Better than 58% of US hospitals | |
| Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 256 cases | 90 | 73 | 72.19 | Better than 86% of US hospitals | |
| Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 · 149 cases | 83 | 88 | 81.33 | Worse than 65% of US hospitals | |
| Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 744 cases | 81 | 82 | 80.49 | Worse than 52% of US hospitals | |
| Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 421 cases | 91 | 94 | 94.21 | Worse than 68% of US hospitals | |
| Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 · 911 cases | 98 | 98 | 96.77 | Better than 49% of US hospitals | |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31 · 259 cases | 73 | 75 | 71.33 | Worse than 54% of US hospitals | |
| Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 · 799 cases | 93 | 94 | 93.39 | Worse than 54% of US hospitals | |
| Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 21,251 cases | 97 | 90 | 88.42 | Better than 79% of US hospitals | |
| Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 4,748 cases | 100 | 97 | 96.08 | The best result, shared by 14% of US hospitals |
How often scans were ordered when they may not be needed; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30 | 2 | 5 | 4.658 | Better than 85% of US hospitals | |
| Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30 | 6.3 | 6.6 | 6.699 | Better than 53% of US hospitals |
Medicare spending around an inpatient stay compared with the US (1 is the US median).
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31 | 0.94 | 0.99 | 0.9478 | Better than 73% of US hospitals |
Measures CMS reports for the hospital's psychiatric unit or for a psychiatric hospital.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Follow-up care within 30 days after psychiatric hospitalization2023-07-01 to 2024-06-30 | Not Available | 59.85 | |||
| Follow-up care within 7 days after psychiatric hospitalization2023-07-01 to 2024-06-30 | Not Available | 33.06 | |||
| Hours of physical-restraint use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 11,267 cases | 0.12 | 0.05 | 0.1111 | Better than 64% of US hospitals | |
| Hours of seclusion use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 11,267 cases | 0.24 | 0.03 | 0.2657 | Better than 79% of US hospitals | |
| Psychiatric patients screened for and given the flu vaccine2024-10-01 to 2025-03-31 · 361 cases | 96 | 87 | 80.67 | Better than 75% of US hospitals | |
| Medication continuation after psychiatric discharge2022-07-01 to 2024-06-30 | Not Available | 78.62 | |||
| Readmitted to any hospital within 30 days of psychiatric discharge2022-07-01 to 2024-06-30 · 68 cases | 17.3 | 19.1 | 19.06 | No Different Than the National Rate | Better than 79% of US hospitals |
| Psychiatric patients screened for metabolic disorders2024-01-01 to 2024-12-31 · 434 cases | 95 | 92 | 86.71 | Better than 61% of US hospitals | |
| Alcohol use brief intervention provided or offered2024-01-01 to 2024-12-31 · 170 cases | 78 | 74 | 69.63 | Better than 53% of US hospitals | |
| Alcohol use brief intervention provided2024-01-01 to 2024-12-31 · 147 cases | 84 | 81 | 76.21 | Better than 55% of US hospitals | |
| Alcohol and other drug use disorder treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 344 cases | 86 | 77 | 80.34 | Better than 61% of US hospitals | |
| Alcohol and other drug use disorder treatment provided at discharge2024-01-01 to 2024-12-31 · 344 cases | 68 | 56 | 72.69 | Better than 59% of US hospitals | |
| Tobacco use treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 313 cases | 80 | 64 | 61.36 | Better than 66% of US hospitals | |
| Tobacco use treatment provided at discharge2024-01-01 to 2024-12-31 · 313 cases | 4 | 4 | 29.48 | Worse than 49% of US hospitals | |
| Discharged patients who received a transition record with the specified elements2024-01-01 to 2024-12-31 · 732 cases | 88 | 77 | 49.51 | Better than 62% of US hospitals |
The scores Medicare uses to raise or lower inpatient payments; higher is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| VBP clinical outcomes domain scoreFY 2026 | 30 | 20 | 20.53 | Better than 68% of US hospitals | |
| VBP clinical outcomes weighted domain scoreFY 2026 | 7.5 | 5 | 5.133 | Better than 68% of US hospitals | |
| VBP efficiency and cost reduction domain scoreFY 2026 | 30 | 10 | 27.67 | Better than 68% of US hospitals | |
| VBP efficiency and cost reduction weighted domain scoreFY 2026 | 7.5 | 2.5 | 7.066 | Better than 68% of US hospitals | |
| VBP person and community engagement domain scoreFY 2026 | 33 | 34 | 42.34 | Worse than 52% of US hospitals | |
| VBP person and community engagement weighted domain scoreFY 2026 | 8.25 | 8.75 | 10.67 | Worse than 53% of US hospitals | |
| VBP safety domain scoreFY 2026 | 53.33 | 40 | 39.99 | Better than 72% of US hospitals | |
| VBP safety weighted domain scoreFY 2026 | 13.33 | 10 | 10.21 | Better than 71% of US hospitals | |
| VBP total performance scoreFY 2026 | 36.58 | 29.5 | 32.71 | Better than 73% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|
| VBP clinical outcomes domain score | 46 | 48.33 | 21.67 | 21.67 | 30 |
| VBP clinical outcomes weighted domain score | 11.5 | 12.08 | 5.417 | 5.417 | 7.5 |
| VBP efficiency and cost reduction domain score | 40 | Not Available | 40 | 30 | 30 |
| VBP efficiency and cost reduction weighted domain score | 10 | Not Available | 10 | 7.5 | 7.5 |
| VBP person and community engagement domain score | 31 | Not Available | 15 | 18 | 33 |
| VBP person and community engagement weighted domain score | 7.75 | Not Available | 3.75 | 4.5 | 8.25 |
| VBP safety domain score | 18 | Not Available | 34 | 36 | 53.33 |
| VBP safety weighted domain score | 4.5 | Not Available | 8.5 | 9 | 13.33 |
| VBP total performance score | 33.75 | Not Available | 27.67 | 26.42 | 36.58 |
Excess readmission ratios by condition; above 1 means more readmissions than expected.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| READM-30-AMI-HRRP2021-07-01 to 2024-06-30 · 322 cases | 0.9474 | 0.9995 | 0.987 | Better than 81% of US hospitals | |
| READM-30-CABG-HRRP2021-07-01 to 2024-06-30 | 0.9157 | 1 | 0.9572 | Better than 82% of US hospitals | |
| READM-30-COPD-HRRP2021-07-01 to 2024-06-30 · 239 cases | 1.045 | 0.9969 | 0.9983 | Worse than 83% of US hospitals | |
| READM-30-HF-HRRP2021-07-01 to 2024-06-30 · 894 cases | 0.9021 | 0.9983 | 0.9982 | Better than 94% of US hospitals | |
| READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30 · 255 cases | 1.056 | 0.9916 | 1.01 | Worse than 68% of US hospitals | |
| READM-30-PN-HRRP2021-07-01 to 2024-06-30 · 758 cases | 0.8945 | 0.9955 | 0.989 | Better than 96% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| READM-30-AMI-HRRP | 0.8469 | 0.8589 | 0.8323 | 0.916 | 0.8813 | 0.9474 |
| READM-30-CABG-HRRP | 0.9647 | 0.8115 | 0.9997 | 0.9613 | 0.9628 | 0.9157 |
| READM-30-COPD-HRRP | 1.001 | 1.042 | 1.046 | 1.03 | 1.03 | 1.045 |
| READM-30-HF-HRRP | 0.8978 | 0.8944 | 0.8942 | 0.8583 | 0.8754 | 0.9021 |
| READM-30-HIP-KNEE-HRRP | 0.8912 | 0.9058 | 1.007 | 0.986 | 1.095 | 1.056 |
| READM-30-PN-HRRP | 0.9382 | 0.9332 | 0.9035 | 0.92 | 0.8705 | 0.8945 |
Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| CAUTI standardized infection ratio2023-01-01 to 2024-12-31 | 0.391 | 0.489 | 0.6937 | Better than 60% of US hospitals | |
| CDI standardized infection ratio2023-01-01 to 2024-12-31 | 0.076 | 0.346 | 0.3392 | Better than 88% of US hospitals | |
| CLABSI standardized infection ratio2023-01-01 to 2024-12-31 | 0.442 | 0.559 | 0.6866 | Better than 62% of US hospitals | |
| HAC Reduction Program payment reductionFY 2026 | No | ||||
| MRSA standardized infection ratio2023-01-01 to 2024-12-31 | 0.403 | 0.6405 | 0.9073 | Better than 72% of US hospitals | |
| Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30 | 1.086 | 0.9628 | 0.9914 | Worse than 79% of US hospitals | |
| SSI standardized infection ratio2023-01-01 to 2024-12-31 | 1.201 | 0.7945 | 0.9227 | Worse than 74% of US hospitals | |
| Total HAC scoreFY 2026 | -0.2097 | -0.0453 | 0.09972 | Better than 62% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| HAC Reduction Program payment reduction | No | No | N/A | No | No | No |
| Total HAC score | -0.0148 | 0.0876 | 0 | -0.0248 | 0.0728 | -0.2097 |
Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.
The Joint Commission (since 2023)
Accreditation
Graduate
Medical school affiliation
Private (not for profit)
Ownership type
1,122
Medicare-certified beds
1,582
Registered nurses (full-time equivalent)
1966
In Medicare since
Source: CMS Provider of Services file, as reported by the hospital and state surveyors.
What Cone Health Behavioral Health Hospital reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.
43,272
Inpatient discharges
Medicare 13%, Medicaid n/a
222,454
Inpatient days
76% of available bed days used
6,759
Employees (full-time equivalent)
68
Interns and residents (full-time equivalent)
Source: CMS cost report (HCRIS) (report 838528). Figures cover the reporting period, which is not always 12 months, and are self-reported.
Inpatient days and discharges Cone Health Behavioral Health Hospital reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.
| Medicare | Medicaid | Other | Total | |
|---|---|---|---|---|
| Inpatient days | 26,805 | 4,488 | 191,161 | 222,454 |
| Discharges | 5,631 | 0 | 37,641 | 43,272 |
| Average length of stay | 4.8 days | 5.1 days | 5.1 days | |
| Average daily census | 73.4 | 12.3 | 523.7 | 609.5 |
85,069
Medicare Advantage days
15,868 discharges
56,138
Medicaid managed care days
10,340 discharges
25,959
Observation bed days
| Unit | Beds | Inpatient days | Medicare days | Occupancy |
|---|---|---|---|---|
| Adults & pediatrics | 669 | 171,739 | 22,658 | 70% |
| Intensive care unit | 62 | 21,044 | 3,337 | 93% |
| Surgical intensive care unit | 26 | 7,048 | 810 | 74% |
| Other special care | 49 | 12,530 | 70% | |
| Nursery | 10,093 | |||
| Subprovider - ipf | 50 | 12,174 | 735 | 67% |
| Subprovider - irf | 49 | 12,898 | 2,770 | 72% |
Source: CMS cost report (HCRIS, Form 2552-10), report 838528, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.
What Cone Health Behavioral Health Hospital treats Medicare patients for most often, in 2024. 4,952 Medicare discharges in 129 published DRGs; 23% surgical; 74% in DRGs with complications (CC or MCC).
| Condition or procedure | Discharges | Average charges | Average Medicare payment | Estimated cost | DRG weight |
|---|---|---|---|---|---|
| Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical | 506 | $45,838 | $13,575 | $13,522 | 1.98 |
| Heart failure and shock with MCCMS-DRG 291, medical | 373 | $29,637 | $9,467 | $8,743 | 1.28 |
| Simple pneumonia and pleurisy with MCCMS-DRG 193, medical | 162 | $31,651 | $9,167 | $9,337 | 1.33 |
| Respiratory infections and inflammations with MCCMS-DRG 177, medical | 138 | $37,264 | $11,906 | $10,993 | 1.70 |
| Gastrointestinal hemorrhage with CCMS-DRG 378, medical | 110 | $29,056 | $7,326 | $8,572 | 0.98 |
| Renal failure with MCCMS-DRG 682, medical | 92 | $34,150 | $11,233 | $10,074 | 1.50 |
| Renal failure with CCMS-DRG 683, medical | 92 | $20,655 | $6,872 | $6,093 | 0.90 |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without MCCMS-DRG 392, medical | 91 | $21,562 | $5,690 | $6,361 | 0.79 |
| Intracranial hemorrhage or cerebral infarction with MCCMS-DRG 064, medical | 80 | $43,430 | $13,964 | $12,812 | 2.00 |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without MCCMS-DRG 641, medical | 77 | $23,318 | $6,140 | $6,879 | 0.78 |
| Chronic obstructive pulmonary disease with MCCMS-DRG 190, medical | 76 | $29,792 | $7,532 | $8,789 | 1.10 |
| Hip and femur procedures except major joint with CCMS-DRG 481, surgical | 76 | $54,651 | $14,524 | $16,122 | 2.07 |
| Kidney and urinary tract infections with MCCMS-DRG 689, medical | 74 | $27,306 | $9,094 | $8,055 | 1.17 |
| Pulmonary edema and respiratory failureMS-DRG 189, medical | 71 | $34,563 | $9,361 | $10,196 | 1.23 |
| Intracranial hemorrhage or cerebral infarction with CC or tpa in 24 hoursMS-DRG 065, medical | 70 | $30,089 | $7,520 | $8,876 | 1.02 |
| Percutaneous and other intracardiac procedures without MCCMS-DRG 274, surgical | 70 | $73,693 | $24,022 | $21,739 | 3.24 |
| Major hip and knee joint replacement or reattachment of lower extremity without MCCMS-DRG 470, surgical | 70 | $52,370 | $13,646 | $15,449 | 1.88 |
| Cardiac arrhythmia and conduction disorders with CCMS-DRG 309, medical | 68 | $17,526 | $5,640 | $5,170 | 0.74 |
| Gastrointestinal hemorrhage with MCCMS-DRG 377, medical | 67 | $48,229 | $12,218 | $14,228 | 1.79 |
| Kidney and urinary tract infections without MCCMS-DRG 690, medical | 67 | $21,203 | $6,324 | $6,255 | 0.81 |
See all 129 Medicare inpatient DRGs at Cone Health Behavioral Health Hospital
Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.
The comprehensive outpatient service groups (APCs) Cone Health Behavioral Health Hospital billed Medicare for most in 2024: 4,229 services in all.
| Service group | Services | Patients | Average charges | Average Medicare payment | US average payment |
|---|---|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 666 | 626 | $14,564 | $1,904 | $2,090 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 389 | 370 | $44,297 | $10,107 | $10,772 |
| Level 1 Endovascular ProceduresAPC 5191 | 219 | 215 | $21,150 | $2,048 | $2,208 |
| Level 3 Vascular ProceduresAPC 5183 | 211 | 183 | $14,967 | $2,220 | $2,405 |
| Level 4 Urology and Related ServicesAPC 5374 | 206 | 167 | $13,405 | $2,442 | $2,629 |
| Level 6 Musculoskeletal ProceduresAPC 5116 | 181 | 175 | $80,595 | $15,050 | $15,763 |
| Level 5 Urology and Related ServicesAPC 5375 | 168 | 152 | $22,853 | $3,631 | $3,918 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 144 | 142 | $109,715 | $18,847 | $21,117 |
| Level 2 Upper GI ProceduresAPC 5302 | 143 | 129 | $7,936 | $1,309 | $1,445 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 136 | 134 | $26,523 | $5,038 | $5,339 |
See all 42 Medicare outpatient services at Cone Health Behavioral Health Hospital
Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.
ZIP codes with the most Medicare inpatient stays at Cone Health Behavioral Health Hospital in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 20,732 in 2020 to 20,768 in 2025.
| ZIP code | Stays | Of this hospital's stays | Days | Charges | Market share | Share in 2020 |
|---|---|---|---|---|---|---|
| 27406 | 2,072 | 10% | 11,161 | $109.2M | 84% | 92% |
| 27410 | 1,890 | 9% | 9,402 | $97.1M | 85% | 91% |
| 27405 | 1,846 | 9% | 10,483 | $96.8M | 87% | 93% |
| 27320 | 1,842 | 9% | 8,610 | $89.1M | 86% | 87% |
| 27407 | 1,268 | 6% | 6,656 | $63.9M | 78% | 88% |
| 27455 | 891 | 4% | 4,520 | $46.1M | 86% | 94% |
| 27401 | 726 | 3% | 4,187 | $37.4M | 87% | 98% |
| 27288 | 645 | 3% | 3,029 | $35.4M | 51% | 41% |
| 27265 | 514 | 2% | 2,587 | $28.5M | 24% | 23% |
| 27408 | 500 | 2% | 2,249 | $24.6M | 90% | 96% |
| 27025 | 466 | 2% | 2,267 | $24M | 74% | 76% |
| 27403 | 425 | 2% | 2,105 | $20.2M | 84% | 96% |
| 27409 | 425 | 2% | 2,181 | $20.2M | 80% | 85% |
| 27214 | 424 | 2% | 2,103 | $22.3M | 94% | 100% |
| 27358 | 396 | 2% | 1,815 | $21.5M | 82% | 90% |
| 27301 | 340 | 2% | 2,100 | $18.3M | 82% | 87% |
| 27205 | 324 | 2% | 1,496 | $21.2M | 22% | 31% |
| 27317 | 291 | 1% | 1,578 | $18.9M | 35% | 46% |
| 27282 | 285 | 1% | 1,258 | $15.2M | 47% | 49% |
| 27357 | 280 | 1% | 1,372 | $15M | 71% | 78% |
| 27048 | 274 | 1% | 1,355 | $14.2M | 60% | 60% |
| 27249 | 271 | 1% | 1,434 | $15.6M | 42% | 43% |
| 27313 | 263 | 1% | 1,445 | $14.7M | 83% | 96% |
| 27215 | 204 | 1% | 1,126 | $16.5M | 9% | 13% |
| 27027 | 198 | 1% | 951 | $10.5M | 71% | 74% |
Source: CMS Hospital Service Area file. Shares are of the 20,768 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.
Staff by profession and the rooms and units Cone Health Behavioral Health Hospital reported at its latest Medicare certification survey (2009). Counts are people, not full-time equivalents.
50
Psychiatric unit beds
49
Rehabilitation unit beds
18
Off-site locations
12
Off-site emergency departments
1,582
Registered nurses
31
Licensed practical nurses
57
Physicians
59
Resident physicians
17
Nurse practitioners
21
Physician assistants
79
Nurse anesthetists (CRNAs)
83
Pharmacists
100
Respiratory therapists
48
Physical therapists
15
Occupational therapists
9
Speech pathologists and audiologists
173
Radiology technicians
10
Nuclear medicine technicians
9
Laboratory technicians
24
Medical technologists
16
Dietitians
24
Social workers
5
Psychologists
2,843
Other personnel
Source: CMS Provider of Services file.
1,523 clinicians who bill Medicare list Cone Health Behavioral Health Hospital as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.
Angela Hawkes, M.D.
Rheumatology Physician
NPI 1124206388
See commercial rates for Angela Hawkes, M.D.James Beekman, MD
Rheumatology Physician
NPI 1043221013
See commercial rates for James Beekman, MDPraveen Mannam, M.D
Pulmonary Disease Physician
NPI 1316113897
See commercial rates for Praveen Mannam, M.DStephanie Eveland, PA-C
Physician Assistant
NPI 1912456385
See commercial rates for Stephanie Eveland, PA-CMegan Zare, M.D.
Diagnostic Radiology Physician
NPI 1720491491
See commercial rates for Megan Zare, M.D.Alyssa Strazanac, MD
Rheumatology Physician
NPI 1588169460
See commercial rates for Alyssa Strazanac, MDNaveed Shah, MD
Pulmonary Disease Physician
NPI 1477575546
See commercial rates for Naveed Shah, MDKristie Edmisten, PA
Physician Assistant
NPI 1164983607
See commercial rates for Kristie Edmisten, PAAshley Donovan, PA
Physician Assistant
NPI 1376194365
See commercial rates for Ashley Donovan, PABrian Swinteck, MD
Orthopaedic Surgery Physician
NPI 1831396209
See commercial rates for Brian Swinteck, MDJaclyn Bissell, PA-C
Physician Assistant
NPI 1184875171
See commercial rates for Jaclyn Bissell, PA-CNatalie Depcik-Smith, M.D.
Specialist
NPI 1750376067
See commercial rates for Natalie Depcik-Smith, M.D.Timothy Lockamy, DO
Sports Medicine (Family Medicine) Physician
NPI 1063919868
See commercial rates for Timothy Lockamy, DOBrian Zamora, M.D./PH.D.
Retina Specialist (Ophthalmology) Physician
NPI 1225304553
See commercial rates for Brian Zamora, M.D./PH.D.Narendra Patel, MD, MPH
Ophthalmology Physician
NPI 1467657866
See commercial rates for Narendra Patel, MD, MPHAlex Bibbey, M.D.
Diagnostic Radiology Physician
NPI 1891057527
See commercial rates for Alex Bibbey, M.D.Richard Ramos, MD
Pain Medicine (Physical Medicine & Rehabilitation) Physician
NPI 1366444358
See commercial rates for Richard Ramos, MDAvery Hill, PA-C
Physician Assistant
NPI 1497451777
See commercial rates for Avery Hill, PA-CTimothy Berrigan, MD
Diagnostic Radiology Physician
NPI 1992756050
See commercial rates for Timothy Berrigan, MDEric Kozlow, MD
Allergy & Immunology Physician
NPI 1710943790
See commercial rates for Eric Kozlow, MDDhruv Vyas, M.D.
Internal Medicine Physician
NPI 1437257706
See commercial rates for Dhruv Vyas, M.D.Yijun Yan, MD
Neurology Physician
NPI 1508056680
See commercial rates for Yijun Yan, MDJohn Stahl, MD
Diagnostic Radiology Physician
NPI 1083662084
See commercial rates for John Stahl, MDJames Green, M.D.
Diagnostic Radiology Physician
NPI 1063490076
See commercial rates for James Green, M.D.Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.
Revenue, expenses and income Cone Health Behavioral Health Hospital reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.
| Line | Amount | Share |
|---|---|---|
| Gross patient revenue (charges) | $6.4B | 330.2% |
| Inpatient | $2.5B | 130.1% |
| Outpatient | $3.9B | 200.1% |
| Contractual allowances and discounts | -$4.5B | -230.2% |
| Net patient revenue | $1.9B | 100.0% |
| Operating expenses | -$1.8B | -92.3% |
| Operating income from patient care | $150.3M | 7.7% |
| Other income | $32M | 1.6% |
| Net income | $182.3M | 9.4% |
| Line | Amount | Share |
|---|---|---|
| Traditional Medicare | $586.2M | 10.2% |
| Other payers and self-pay | $5.2B | 89.8% |
| Total charges | $5.8B | 100.0% |
Source: CMS cost report (HCRIS, Form 2552-10), report 838528, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.
Computed from Cone Health Behavioral Health Hospital's latest cost report.
7.7%
Operating margin
Operating income from patient care / net patient revenue
9.2%
Total margin
Net income / net patient revenue plus other income
13.9%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
43% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$43.30
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
8.3%
Return on assets
Net income for a year / total assets
9.1%
Return on equity
Net income for a year / fund balance
20.53
Current ratio
Current assets / current liabilities
4.76
Quick ratio
Cash, temporary investments and net receivables / current liabilities
37 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
47 days
Days in patient receivables
Net patient receivables / daily net patient revenue
19 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.90
Asset turnover
Total revenue for a year / total assets
4.9 years
Average age of plant
Accumulated depreciation / depreciation for a year
Source: CMS cost report (HCRIS, Form 2552-10), report 838528, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
What Cone Health Behavioral Health Hospital owned and owed at the end of its reporting period (Dec 2025), across all fund types: $2.2B in total assets and a $2B fund balance.
| Line | Amount | Of total assets |
|---|---|---|
| Cash and temporary investments | $174.6M | 8.0% |
| Patient receivables, net | $253.5M | 11.6% |
| Inventory | $52.7M | 2.4% |
| Total current assets | $1.8B | 84.2% |
| Property and equipment, net of depreciation | $188.2M | 8.6% |
| Investments and other assets | $156.9M | 7.2% |
| Total assets | $2.2B | 100.0% |
| Current liabilities | $89.9M | 4.1% |
| Total liabilities | $191.5M | 8.7% |
| Fund balance (net assets) | $2B | 91.3% |
Source: CMS cost report (HCRIS, Form 2552-10), report 838528, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Care Cone Health Behavioral Health Hospital provided without full payment, as reported on Worksheet S-10 of its cost report.
$41.8M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$88.9M
Bad debt
Patient bills written off as uncollectible, at charges
$65.3M
Total unreimbursed and uncompensated care
3.6% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)
Source: CMS cost report (HCRIS, Form 2552-10), report 838528, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Cone Health Behavioral Health Hospital's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.
| Fiscal year ending | Sep 2020 | Sep 2021 | Sep 2022 | Sep 2023 | Sep 2024 | Dec 2025 |
|---|---|---|---|---|---|---|
| Net patient revenue | $1.3B | $1.2B | $1.2B | $1.4B | $1.7B | $1.9B |
| Operating expenses | $1B | $1.2B | $1.3B | $1.4B | $1.6B | $1.8B |
| Operating margin | 20.5% | 4.7% | -4.3% | 1.3% | 9.8% | 7.7% |
| Net income | $338.3M | $87.5M | -$22.3M | $47.4M | $197.9M | $182.3M |
| Total assets | $1.4B | $1.5B | $1.5B | $1.6B | $2B | $2.2B |
| Discharges | 41,331 | 42,593 | 40,018 | 40,939 | 42,674 | 43,272 |
| Inpatient days | 200,040 | 224,265 | 212,096 | 203,755 | 214,495 | 222,454 |
| Medicare Advantage days | 57,060 | 71,231 | 70,746 | 72,407 | 79,440 | 85,069 |
| Beds | 874 | 921 | 878 | 859 | 886 | 905 |
| Employees (FTE) | 5,599 | 5,678 | 5,744 | 6,040 | 6,361 | 6,759 |
Source: CMS cost report (HCRIS, Form 2552-10), report 838528, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Each cost center Cone Health Behavioral Health Hospital reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Drugs charged to patients | $273.5M | $860M | 0.32 | ||
| Medical supplies charged to patient | $115.1M | $284.4M | 0.40 | ||
| Impl. dev. charged to patients | $99.7M | $279.2M | 0.36 | ||
| Operating room | $23M | $93.4M | $605.8M | 0.15 | 80,707 |
| Emergency | $35.8M | $88.6M | $623M | 0.14 | 57,236 |
| Laboratory | $17.1M | $80.4M | $427.9M | 0.19 | 42,176 |
| Radiology-diagnostic | $16.8M | $43.9M | $185.2M | 0.24 | 50,510 |
| Radiology-therapeutic | $9.1M | $43M | $319.3M | 0.13 | 30,490 |
| Physical therapy | $23.1M | $41.9M | $115.6M | 0.36 | 24,625 |
| Asc (non-distinct part) | $19.3M | $34.6M | $77.9M | 0.44 | 23,321 |
| Observation beds (non-distinct part | $30.3M | $44.5M | 0.68 | ||
| Hematology/medical oncology | $12.6M | $27.7M | $51.6M | 0.54 | 39,200 |
| Delivery room & labor room | $25.5M | $25M | $86.9M | 0.29 | 20,468 |
| Heart care clinic | $23.3M | $23.9M | $39.5M | 0.61 | 38,159 |
| Cardiac catheterization | $4.3M | $22.3M | $307.9M | 0.07 | 13,334 |
| Electrocardiology | $6.4M | $18.1M | $78.7M | 0.23 | 23,023 |
| Respiratory therapy | $8.3M | $17.7M | $105.2M | 0.17 | 6,126 |
| Ct scan | $3.5M | $15.6M | $361.2M | 0.04 | 1,790 |
| Recovery room | $6.4M | $12.8M | $71M | 0.18 | 4,624 |
| Ambulance services | $5.5M | $11.3M | $5.8M | 1.93 | 155 |
| Behavorial health clinic | $9.9M | $10.3M | $13.2M | 0.78 | 4,444 |
| Mri | $2.2M | $9.4M | $82.4M | 0.11 | 5,904 |
| Intravenous therapy | $4.5M | $6.4M | $44.7M | 0.14 | 2,684 |
| Renal dialysis | $1.9M | $6.4M | $11.5M | 0.55 | 1,140 |
| Outpatient cardiac rehab | $1.6M | $4.8M | $7.5M | 0.64 | 12,523 |
| Electroencephalography | $1.3M | $3.4M | $12.8M | 0.26 | 1,620 |
| Annie penn cancer center | $2.5M | $3.3M | $7M | 0.47 | 8,931 |
| Advanced heart failure | $3.1M | $2.9M | $2.1M | 1.41 | 1,739 |
| Wound center | $739,853 | $2.8M | $8.9M | 0.32 | 1,087 |
| High point cancer center | $1.3M | $2.7M | $5M | 0.53 | 6,610 |
| Clinic | $1M | $2.5M | $2.9M | 0.86 | 13,412 |
| Clinic op | $777,646 | $2.1M | $1.5M | 1.41 | 9,465 |
| Clinic | $1.7M | $1.3M | $1M | 1.33 | |
| Infectous disease clinic | $2.8M | $1.2M | $1.8M | 0.68 | |
| Nutrition / diabetes mgmt | $719,478 | $987,514 | $1.5M | 0.66 | |
| Sickle cell center | $1.2M | $630,502 | $1.4M | 0.46 | |
| Wh outpatient clinic | $1.4M | $546,638 | $670,475 | 0.82 | |
| Rheumatology clinic | $1.2M | $439,452 | $2.2M | 0.20 | |
| High point sports medicine clinic | $375,577 | $233,931 | $297,245 | 0.79 | |
| Sports medicine clinic | $531,612 | $121,254 | $688,350 | 0.18 | |
| Pharmacotherapy clinic | $5,843 | $8,804 | $375 | 23.48 |
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Adults & pediatrics | $85.9M | $230.5M | $372.8M | 0.62 | 259,426 |
| Intensive care unit | $24M | $46.1M | $85.1M | 0.54 | 41,323 |
| Neonatal intensive care unit | $10.7M | $22.2M | $51.4M | 0.43 | 18,286 |
| Surgical intensive care unit | $7.3M | $18.7M | $28.2M | 0.66 | 13,526 |
| Subprovider - ipf | $5.4M | $14M | $30.4M | 0.46 | 17,100 |
| Subprovider - irf | $4M | $12.3M | $35.9M | 0.34 | 16,065 |
| Nursery | $6M | $11.4M | 0.52 | 2,402 |
| Department | Salaries | Direct cost | Paid hours | Average hourly wage | Square feet |
|---|---|---|---|---|---|
| Administrative & general | $26.1M | $380.7M | 1,043,685 | $33.31 | 51,061 |
| Cap rel costs-mvble equip | $60.8M | ||||
| Pharmacy | $27.5M | $41.7M | 544,816 | $49.18 | 17,390 |
| Operation of plant | $10.4M | $40.8M | 365,031 | $28.36 | 172,922 |
| Cap rel costs-bldg & fixt | $31.9M | 1,370,809 | |||
| Nursing administration | $17.2M | $23.7M | 308,619 | $55.69 | 23,536 |
| Dietary | $11.4M | $22.1M | 507,534 | $22.40 | 41,478 |
| Housekeeping | $9.6M | $16.7M | 462,130 | $20.86 | 4,272 |
| Central services & supply | $2.8M | $6.4M | 116,679 | $23.67 | 17,285 |
| Laundry & linen service | $942,966 | $6.3M | 42,937 | $21.96 | 20,796 |
| I&r services-salary & fringes apprv | $13.7M | $5.7M | 13,542 | ||
| I&r services-other prgm costs apprv | $4.4M | ||||
| Employee benefits department | $395,279 | $2.4M | 18,538 | $21.32 | 21,633 |
| Paramed ed prgm-pharmacy | $619,123 | $2.1M | 2,166 | ||
| Medical records & library | $1M | $1.4M | 36,607 | $27.79 | 11,754 |
| Clinical pastoral education | $186,447 | $150,798 | 402 |
Source: CMS cost report (HCRIS, Form 2552-10), report 838528, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.
The factors Medicare uses to set what it pays Cone Health Behavioral Health Hospital for an inpatient stay.
1.95
Case mix index
Higher than 75% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
Teaching hospital
Teaching status
0.08 residents per bed
Medicare-funded interns and residents per bed (FY 2027).
29.9%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
5,676
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).
| IPPS fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 | FY 2027 |
|---|---|---|---|---|---|---|---|
| Case mix index | 1.87 | 1.88 | 1.97 | 1.97 | 1.88 | 1.93 | 1.95 |
| Wage index | 0.951 | 0.931 | 0.941 | 0.928 | 0.920 | 0.938 | 0.977 |
| Readmissions adjustment | 0.00% | 0.00% | -0.06% | -0.10% | -0.03% | -0.16% | -0.12% |
| Value-based purchasing adjustment | +0.72% | +0.16% | +0.17% | 0.00% | +0.63% | +0.36% | +0.52% |
| Medicare inpatient stays | 10,094 | 10,094 | 7,666 | 6,659 | 6,138 | 5,828 | 5,676 |
Source: CMS IPPS final rule Impact File (FY 2027).
Organizations Cone Health Behavioral Health Hospital reports to Medicare as owners or with operational control. 1 individuals also hold ownership interests; they are not listed here.
Risant Health, Inc.
5% or greater indirect ownership interest, 100%, since 2024
The Moses H. Cone Memorial Hospital
5% or greater direct ownership interest, 100%, since 1985
Sources: CMS Hospital All Owners.
The officers and board members on Cone Health Behavioral Health Hospital's Medicare enrollment and on the IRS Form 990 filed under its tax ID.
Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 21 of 36 are shown.
Moses H Cone Memorial Hospital files the Form 990 for the tax ID insurers list for Cone Health Behavioral Health Hospital, so these people may lead the wider organization rather than Cone Health Behavioral Health Hospital alone.
| Name | Title |
|---|---|
| Cagle MD Mary Jo | President & CEO |
| Eaton Mandy | Chief Operating Officer |
| Barrow Andrew | CFO & Secretary |
| Hammock Preston | SVP & President Moses Cone Hos |
| Carter Robert | SVP & Chief Legal Counsel |
| Cornue Christopher | Executive VP & Asst Secretary |
| Miller John | CIO & Treasurer |
| Adamolekun Michelle | Executive VP & Asst Secretary |
| Antrum Dnp Vi-Anne | Executive VP & Asst Secretary |
| Sinopoli MD Angelo | Executive VP & Assistant Secre |
| Nelms Jason | VP & Assistant Treasurer |
| Fortney Catharine | VP & Chief Compliance Officer |
| Smith Rene | Assistant Treasurer |
| Kitzmiller David | Assistant Treasurer |
| Haywood Mehee | Assistant Treasurer |
| Douglas Mae | Chair |
| Hayes William | Vice Chair |
Board members: Stuckey MD Thomas, Boylston MD Yun, Brandon MD Ashley, Campbell PhD Lenora, Chandler Thomas, Cone Edward, Donnelly Abby, French David, Gonzalez Maria, Mcivor William, Samet Arthur, Stringer MD Arthur.
Source: IRS Form 990 Part VII filed by Moses H Cone Memorial Hospital (EIN 58-1588823), via the IRS e-file data. A health system's return can cover several hospitals.
340B drug pricing program
Participating since 2006
340B ID DSH340091, registered as a disproportionate share hospital; 59 registered outpatient sites; 107 active contract pharmacies. Authorizing official: Andrew Barrow, Chief Financial Officer.
Source: HRSA 340B Office of Pharmacy Affairs Information System.
Moses cone health system psych unit
CCN 34S091, certified 1984, Medicare prospective payment
Moses cone health system rehab unit
CCN 34T091, certified 1984, Medicare prospective payment
Source: Worksheet S-2 Part I of Cone Health Behavioral Health Hospital's latest Medicare cost report (HCRIS).
About Cone Health Behavioral Health Hospital's rates and hospital price transparency.
For MRI brain before and after contrast (CPT 70553), published negotiated rates at Cone Health Behavioral Health Hospital range from $273 to $1,927 across 2 insurers. Aetna's rate is $1,927. The median at nearby comparable hospitals is $1,564. What a patient pays depends on their plan's deductible, coinsurance and network status.
For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Cone Health Behavioral Health Hospital range from $273 to $2,214 across 2 insurers. Aetna's rate is $2,214. The median at nearby comparable hospitals is $1,819. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Colonoscopy with polyp removal (CPT 45385), published negotiated rates at Cone Health Behavioral Health Hospital range from $2,152 to $3,978 across 2 insurers. Aetna's rate is $2,152. The median at nearby comparable hospitals is $3,948. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Vaginal delivery, hospital stay (MS-DRG 807), published negotiated rates at Cone Health Behavioral Health Hospital range from $2,089 to $13,155 across 4 insurers. Blue Cross Blue Shield's rate is $2,089. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Screening mammography, bilateral (CPT 77067), published negotiated rates at Cone Health Behavioral Health Hospital range from $84 to $414 across 3 insurers. Cigna's rate is $414. The median at nearby comparable hospitals is $216. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Major lower-extremity joint replacement without MCC (MS-DRG 470), published negotiated rates at Cone Health Behavioral Health Hospital range from $24,693 to $37,637 across 4 insurers. UnitedHealthcare's rate is $37,637. The median at nearby comparable hospitals is $27,938. What a patient pays depends on their plan's deductible, coinsurance and network status.
Cone Health Behavioral Health Hospital has a CMS overall hospital star rating of 3 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is lower than 42% of US hospitals.
Yes. CMS counts 0.08 Medicare-funded residents per bed at Cone Health Behavioral Health Hospital for fiscal year 2027, so it is a teaching hospital.
Yes. Under the Hospital Readmissions Reduction Program, Medicare cuts Cone Health Behavioral Health Hospital's base inpatient payments by an estimated 0.12% in fiscal year 2027 for more readmissions than expected.
In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (506 discharges), heart failure and shock with mcc (373 discharges), simple pneumonia and pleurisy with mcc (162 discharges).
Cone Health Behavioral Health Hospital's Medicare case mix index is 1.95 for fiscal year 2027, higher than 75% of hospitals paid under the inpatient prospective payment system.
Cone Health Behavioral Health Hospital reported 43,272 inpatient discharges and 222,454 inpatient days from Jan 1, 2025 to Dec 31, 2025.
Cone Health Behavioral Health Hospital reported 6,759 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.
Cone Health Behavioral Health Hospital reported $1.9B in net patient revenue on $6.4B of gross charges for Jan 1, 2025 to Dec 31, 2025, an operating margin of 7.7%, and net income of $182.3M.
Cone Health Behavioral Health Hospital reported $65.3M of unreimbursed and uncompensated care for Jan 1, 2025 to Dec 31, 2025, including $41.8M of charity care at cost.
Cone Health Behavioral Health Hospital's Medicare enrollment lists Mary J Cagle as Chief Executive Officer since 2021.
Insurers' price transparency files list Cone Health Behavioral Health Hospital under employer identification number 58-1588823 (Moses H Cone Memorial Hospital). 63 health plans and networks list 58-1588823 for it.
Yes. HRSA's 340B database lists Cone Health Behavioral Health Hospital (340B ID DSH340091) as a participating disproportionate share hospital since 2006, with 107 active contract pharmacies.
1,523 clinicians who bill Medicare list Cone Health Behavioral Health Hospital as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are physician assistant (156), internal medicine physician (153), certified registered nurse anesthetist (132).
Yes. CMS's Provider of Services file lists The Joint Commission as the accrediting organization for Cone Health Behavioral Health Hospital, effective 2023.
In its Medicare enrollment, Cone Health Behavioral Health Hospital reports Risant Health, Inc. as 5% or greater indirect ownership interest (100%).
In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at Cone Health Behavioral Health Hospital came from ZIP codes 27406 (2,072), 27410 (1,890), 27405 (1,846).
Cone Health Behavioral Health Hospital has 905 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. 1,122 are Medicare-certified beds in CMS's Provider of Services file. Facility type: Psychiatric Hospital.
Cone Health Behavioral Health Hospital is located at 618 S Main St, Greensboro, NC 27403. Its main phone number is None.
Cone Health Behavioral Health Hospital's CMS Certification Number (CCN), also called its Medicare provider number, is 340091.
The National Provider Identifier (NPI) on file for Cone Health Behavioral Health Hospital is 1760818868.
Cone Health Behavioral Health Hospital is affiliated with Cone Health.
539 disclosed rate categories. Each shows the payer, category, code type and group with its code range, and contract type, along with how the rate compares with the state average.
Under 45 CFR Part 180, every US hospital must publish a machine-readable file of its standard charges, including gross charges, discounted cash prices and payer-specific negotiated rates, in the CMS template format. PayerPrice can help hospitals publish and maintain these files.
A chargemaster (charge description master, or CDM) is a hospital's master list of billable items, with codes, descriptions and gross charges. A chargemaster review looks at those lines for accuracy and pricing. PayerPrice can help hospitals review their chargemaster; contact us to discuss your needs.
For hospital finance and compliance teams
The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.
We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.
{
"description": "MRI of brain (no contrast)",
"code_information": [
{ "code": "611", "type": "RC" },
{ "code": "70551", "type": "CPT" }
],
"standard_charges": [{
"setting": "outpatient",
"minimum": 250,
"maximum": 400,
"gross_charge": 1200,
"discounted_cash": 1080,
"payers_information": [
{
"payer_name": "Platform Health Insurance",
"plan_name": "PPO",
"methodology": "fee schedule",
"standard_charge_dollar": 400
},
{
"payer_name": "Region Health Insurance",
"plan_name": "HMO",
"methodology": "fee schedule",
"standard_charge_dollar": 250
}
]
}]
}Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.
What a review covers