| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 70.73 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 9.077 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 20.19 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.5 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.462 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 77.62 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.73 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.077 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.115 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.31 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 77.42 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.23 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.769 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.885 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 16.81 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 58.65 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 75.31 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 21.96 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.346 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 19.38 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.62 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 13.04 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.615 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 86.96 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 13.73 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 86.27 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 72.62 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.154 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.23 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 75.46 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.5 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.04 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 83.88 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.923 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 12.19 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 10.27 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 23.35 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 66.38 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.65 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.808 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 72.58 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 10.73 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 16.69 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 73.65 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.192 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.15 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 74.5 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.385 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 20.12 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 84.31 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.346 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 12.35 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 48.08 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 16.27 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 35.65 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 76.15 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.346 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 6.885 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 68.38 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.31 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 24.73 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.423 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 44.38 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 33.35 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 22.27 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.038 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 12.65 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 87.35 | | |