Psychiatric HospitalProprietary

Cross Creek Hospital

Austin, TX

8402 Cross Park Drive, Austin, TX 78754(844) 572-4956

Not rated by CMS

CMS star rating

134

Beds

4,280

Inpatient discharges a year

$25.1M

Net patient revenue a year

About this hospital

Cross Creek Hospital is a 134-bed proprietary hospital in Austin, TX.

CCN: 454133
NPI: 1144625153
County: Travis County
Metro area: Austin-Round Rock-San Marcos, TX MSA
Medicare contractor: Jurisdiction H, Novitas Solutions (04011)
In Medicare since: 2015
Last CMS survey: 2024

Negotiated Rates

The data below comes from CMS-mandated price transparency data. Learn more.

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Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

More about this hospital

Quality
Not rated by CMS
See quality ratings
Doctors and services
Accredited by The Joint Commission
- 8 services
See doctors and services
Finances
$25.1M net patient revenue
- Operating margin on patient care -12.1%
- -$3M net income
See finances
Ownership and leadership
Owned by Acadia Healthcare Company Inc
- Private (for profit)
- Debra K Osteen, chief executive
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for Cross Creek Hospital in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
90-1028656Austin Behavioral Hospital LLC	52Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 47 more	1144625153 Austin Behavioral Hospital LLC

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

8402 Cross Park Drive, Austin, TX 78754

(844) 572-4956

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Every CMS quality measure

Each result CMS publishes for Cross Creek Hospital, beside the US median and the average of TX hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Inpatient psychiatric care15 measures

Measures CMS reports for the hospital's psychiatric unit or for a psychiatric hospital.

Measure	Cross Creek Hospital	US median	TX average	CMS comparison	US rank
Follow-up care within 30 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 146 cases	52.7	60.8	59.65		Worse than 71% of US hospitals
Follow-up care within 7 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 146 cases	30.1	35.5	37.83		Worse than 68% of US hospitals
Hours of physical-restraint use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 29,647 cases	0.01	0.05	0.0735		Worse than 70% of US hospitals
Hours of seclusion use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 29,647 cases	0.26	0.03	0.3179		Better than 80% of US hospitals
Psychiatric patients screened for and given the flu vaccine2024-10-01 to 2025-03-31 · 391 cases	20	87	77.27		Worse than 93% of US hospitals
Medication continuation after psychiatric discharge2022-07-01 to 2024-06-30 · 251 cases	62.9	78.1	72.65		Worse than 94% of US hospitals
Readmitted to any hospital within 30 days of psychiatric discharge2022-07-01 to 2024-06-30 · 349 cases	19.6	19.1	19.27	No Different Than the National Rate	Worse than 57% of US hospitals
Psychiatric patients screened for metabolic disorders2024-01-01 to 2024-12-31 · 376 cases	82	92	80.65		Worse than 71% of US hospitals
Alcohol use brief intervention provided or offered2024-01-01 to 2024-12-31 · 114 cases	59	74	68.51		Worse than 64% of US hospitals
Alcohol use brief intervention provided2024-01-01 to 2024-12-31 · 73 cases	64	81	71.36		Worse than 69% of US hospitals
Alcohol and other drug use disorder treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 248 cases	47	77	66.92		Worse than 78% of US hospitals
Alcohol and other drug use disorder treatment provided at discharge2024-01-01 to 2024-12-31 · 248 cases	10	56	50.77		Worse than 92% of US hospitals
Tobacco use treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 195 cases	69	64	67.2		Better than 54% of US hospitals
Tobacco use treatment provided at discharge2024-01-01 to 2024-12-31 · 195 cases	6	4	22.32		Better than 53% of US hospitals
Discharged patients who received a transition record with the specified elements2024-01-01 to 2024-12-31 · 830 cases	99	77	70.84		Better than 87% of US hospitals

Source: CMS Care Compare hospital files, latest release 2026-08-13, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2024)
Accreditation
None
Medical school affiliation
Private (for profit)
Ownership type
196
Medicare-certified beds
27
Registered nurses (full-time equivalent)
2015
In Medicare since

8 services at Cross Creek Hospital

Surgery: Anesthesia
Imaging: Diagnostic Radiology
Behavioral health: Adult Inpatient Psychiatric CareOutpatient Psychiatric CarePsychiatric Care of Children and/or Adolescents
Other services: Dietary CarePharmacySocial Care

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Cross Creek Hospital reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.

4,280
Inpatient discharges
Medicare 5%, Medicaid 0%
32,110
Inpatient days
66% of available bed days used
190
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 836524). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Cross Creek Hospital reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	2,009	72	30,029	32,110
Discharges	212	12	4,056	4,280
Average length of stay	9.5 days	6.0 days	7.4 days	7.5 days
Average daily census	5.5	0.2	82.3	88.0

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	134	32,110	2,009	66%

Source: CMS cost report (HCRIS, Form 2552-10), report 836524, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Cross Creek Hospital in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 15 in 2021 to 11 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share
78754	11	100%	100	$238,438	2%

Source: CMS Hospital Service Area file. Shares are of the 11 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Cross Creek Hospital reported at its latest Medicare certification survey (2024). Counts are people, not full-time equivalents.

27
Registered nurses
1
Licensed practical nurses
2
Physicians
1
Nurse practitioners
8
Social workers

Source: CMS Provider of Services file.

Income statement

Revenue, expenses and income Cross Creek Hospital reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$79.3M	315.8%
Inpatient	$76.4M	304.2%
Outpatient	$2.9M	11.6%
Contractual allowances and discounts	-$54.2M	-215.8%
Net patient revenue	$25.1M	100.0%
Operating expenses	-$28.1M	-112.1%
Operating income from patient care	-$3M	-12.1%
Other income	$40,995	0.2%
Net income	-$3M	-11.9%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$163,969	0.2%
Other payers and self-pay	$78.8M	99.8%
Total charges	$78.9M	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 836524, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Cross Creek Hospital's latest cost report.

-12.1%
Operating margin
Operating income from patient care / net patient revenue
-11.9%
Total margin
Net income / net patient revenue plus other income
-5.0%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
51% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
-3.1%
Return on assets
Net income for a year / total assets
1.55
Current ratio
Current assets / current liabilities
1.51
Quick ratio
Cash, temporary investments and net receivables / current liabilities
66 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
66 days
Days in patient receivables
Net patient receivables / daily net patient revenue
84 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.26
Asset turnover
Total revenue for a year / total assets
5.0 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 836524, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Cross Creek Hospital owned and owed at the end of its reporting period (Dec 2025), across all fund types: $95.6M in total assets and a -$18.6M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	$4.8M	5.0%
Patient receivables, net	$4.5M	4.7%
Inventory	$50,411	0.1%
Total current assets	$9.5M	9.9%
Property and equipment, net of depreciation	$77M	80.6%
Investments and other assets	$9.1M	9.5%
Total assets	$95.6M	100.0%
Current liabilities	$6.1M	6.4%
Total liabilities	$114.2M	119.5%
Fund balance (net assets)	-$18.6M	-19.5%

Source: CMS cost report (HCRIS, Form 2552-10), report 836524, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Cross Creek Hospital's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Net patient revenue	$15.7M	$18.8M	$21.6M	$20.7M	$24.1M	$25.1M
Operating expenses	$17M	$18.8M	$21.3M	$23M	$24.7M	$28.1M
Operating margin	-8.4%	-0.3%	1.6%	-11.6%	-2.2%	-12.1%
Net income	-$1.3M	-$23,078	$386,324	-$2.4M	-$468,145	-$3M
Total assets	$22.1M	$22.4M	$25.6M	$22.3M	$22.1M	$95.6M
Discharges	2,929	3,230	3,963	3,901	4,027	4,280
Inpatient days	22,406	26,527	28,382	29,349	29,165	32,110
Beds	90	90	90	90	90	134
Employees (FTE)	125	148	163	174	175	190

Source: CMS cost report (HCRIS, Form 2552-10), report 836524, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Cross Creek Hospital reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 16 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge
Drugs charged to patients		$808,562	$1M	0.79
Partial hospital	$370,497	$641,839	$2.9M	0.22
Laboratory		$73,810	$23,398	3.15

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$7.1M	$24.7M	$75M	0.33	23,203

Overhead (general service) departments

Department	Salaries	Direct cost	Square feet
Administrative & general	$3.8M	$8.3M	10,145
Employee benefits department	$172,402	$3.2M	140
Dietary	$342,266	$1.4M	9,357
Cap rel costs-bldg & fixt		$1.4M	62,021
Social service	$871,134	$1.1M	200
Operation of plant	$316,003	$1.1M	13,614
Nursing administration	$650,983	$937,808	3,106
Cap rel costs-mvble equip		$679,866
Medical records & library	$434,738	$479,060	200
Housekeeping	$244,418	$391,323	544
Laundry & linen service		$108,373	894
Maintenance & repairs	$219	$7,635

Source: CMS cost report (HCRIS, Form 2552-10), report 836524, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Frequently asked questions

About Cross Creek Hospital's rates and hospital price transparency.

How many patients does Cross Creek Hospital admit?

Cross Creek Hospital reported 4,280 inpatient discharges and 32,110 inpatient days from Jan 1, 2025 to Dec 31, 2025.

How many employees does Cross Creek Hospital have?

Cross Creek Hospital reported 190 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.

How much revenue does Cross Creek Hospital make?

Cross Creek Hospital reported $25.1M in net patient revenue on $79.3M of gross charges for Jan 1, 2025 to Dec 31, 2025, an operating margin of -12.1%, and net income of -$3M.

Who is the CEO of Cross Creek Hospital?

Cross Creek Hospital's Medicare enrollment lists Debra K Osteen as President since 2026.

What is Cross Creek Hospital's tax ID (EIN)?

Insurers' price transparency files list Cross Creek Hospital under employer identification number 90-1028656 (Austin Behavioral Hospital LLC). 52 health plans and networks list 90-1028656 for it.

Is Cross Creek Hospital accredited?

Yes. CMS's Provider of Services file lists The Joint Commission as the accrediting organization for Cross Creek Hospital, effective 2024.

Who owns Cross Creek Hospital?

In its Medicare enrollment, Cross Creek Hospital reports Acadia Healthcare Company Inc as 5% or greater direct ownership interest (88.2%).

What services does Cross Creek Hospital offer?

CMS lists 8 services at Cross Creek Hospital, including Adult Inpatient Psychiatric Care, Anesthesia, Diagnostic Radiology, Dietary Care, Outpatient Psychiatric Care, Pharmacy.

Where do Cross Creek Hospital's patients come from?

In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at Cross Creek Hospital came from ZIP codes 78754 (11).

How many beds does Cross Creek Hospital have?

Cross Creek Hospital has 134 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. 196 are Medicare-certified beds in CMS's Provider of Services file. Facility type: Psychiatric Hospital.

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{
  "description": "MRI of brain (no contrast)",
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    { "code": "611", "type": "RC" },
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  ],
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    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
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      {
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Cross Creek Hospital

About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Every CMS quality measure

Accreditation and services

8 services at Cross Creek Hospital

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Where patients come from

Staff and facilities

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Ownership

Leadership

Officers and directors on the Medicare enrollment

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts

About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Every CMS quality measure

Accreditation and services

8 services at Cross Creek Hospital

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Where patients come from

Staff and facilities

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Ownership

Leadership

Officers and directors on the Medicare enrollment

Nearby hospitals

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts