| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 69.75 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 11.03 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 19.22 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.26 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.908 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 76.91 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.22 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.026 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.969 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 18.07 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 75.57 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.71 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 7.145 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.431 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.29 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 59.97 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 75.4 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 21.24 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.385 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.79 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 83.52 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 16.01 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.862 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 83.99 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 18.22 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 81.78 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 70.82 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 8.653 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.53 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 73.79 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 7.833 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.38 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 81.92 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 4.917 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 13.17 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 10.3 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 21.64 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 68.05 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.49 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.969 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 73.06 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 10.88 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 16.07 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 72.64 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.583 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.78 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 73.53 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.514 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 20.96 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 84.26 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.194 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 12.54 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 55.95 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 12.17 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 31.88 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 79.51 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.877 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 7.224 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 67.63 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.31 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 25.14 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.215 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 45.25 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 32.67 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 22.08 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.769 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 14.01 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 85.99 | | |