| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 72.2 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 8.78 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 19.02 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.82 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.514 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 75.76 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.84 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.713 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.855 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 18.53 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 75.81 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.11 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 7.043 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.688 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.15 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 58.95 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 75.75 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 21.56 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.449 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 19.48 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.61 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 15.03 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.08 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 84.97 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 16.39 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 83.61 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 70.69 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 8.855 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.45 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 73.94 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 7.637 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.43 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 81.99 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 4.958 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 13.06 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 10.01 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 22.36 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 67.63 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.85 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.047 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 72.06 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 10.94 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 17 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 71.11 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.488 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 21.4 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 72.49 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.121 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 21.39 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 82.8 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.779 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 13.42 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 47.5 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 17.79 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 34.71 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 74.85 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.203 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 7.623 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 68.6 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.85 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 23.77 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.431 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 45.33 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 32.51 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 22.16 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.859 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 13.94 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 86.06 | | |