| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 74.1 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 7.963 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 17.94 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.84 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.722 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 80.88 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 92.27 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 3.756 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.823 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.37 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 80.35 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.58 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.866 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.519 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 14.78 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 61.8 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 77.61 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 19.41 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.848 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.78 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.97 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 13.45 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.367 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 86.55 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 14.23 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 85.77 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 75.72 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.506 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 17.78 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 78.75 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.259 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 15.99 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 86.02 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.296 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.68 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 8.024 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 20.11 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 71.87 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.62 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.544 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 75.43 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 9.21 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 15.36 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 76.47 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.247 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.28 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 78.2 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 3.914 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 17.89 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 87.27 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.469 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.26 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 59.52 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 9.695 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 30.78 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 82.22 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.405 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 5.305 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 70.39 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.62 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 24.3 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.797 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 47.48 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 30.01 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 22.51 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.481 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 12.79 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 87.21 | | |