| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 72.27 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 9.85 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 17.88 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.97 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.301 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 78.79 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.82 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.903 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.204 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 16.31 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 79.46 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.77 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.717 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.075 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 14.82 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 60.14 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 75.68 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 21.5 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.462 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.36 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.09 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 14.95 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.935 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 85.05 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 17.13 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 82.87 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 74.33 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.087 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.58 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 77.43 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.146 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 16.43 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 85.2 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.728 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 11.07 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 8.69 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 20 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 71.31 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.94 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.269 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 73.43 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 10.45 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 16.13 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 74.03 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.592 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 19.38 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 75.78 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.34 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.88 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 84.54 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.437 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 12.02 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 63.8 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 8.469 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 27.73 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 83.87 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.774 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 6.124 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 70.88 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.15 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 22.99 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.602 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 46.49 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 32.79 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 20.73 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.151 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 13.65 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 86.35 | | |