Kaleida Health · Buffalo, NY
3 of 5
CMS star rating
1,068
Beds
49,100
Inpatient discharges a year
$1.9B
Net patient revenue a year
13
In-network payers
Kaleida Health is a 1068-bed voluntary non-profit - private hospital in Buffalo, NY, affiliated with Kaleida Health. Below you'll find publicly disclosed negotiated rates and facility details, including 13 in-network payers and 105 disclosed rate categories.
The 24 services Kaleida Health most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.
Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.
Childbirth · Inpatient
MS-DRG 807
$4,288 - $14,907
from 4 insurers · median $11,716
CMS lists this service as CPT 59400, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 807, so these are facility case rates.
Hospital reports neonatal nursery services to CMS
Childbirth · Inpatient
MS-DRG 788
$16,627 - $21,200
from 4 insurers · median $18,676
CMS lists this service as CPT 59510, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 788, so these are facility case rates.
Hospital reports neonatal nursery services to CMS
Gynecology
CPT 58558
$3,842 - $5,738
from 3 insurers · median $4,181
52 Medicare claims in Level 4 Gynecologic Procedures (CMS 2024)
Gynecology
CPT 58571
$6,288 - $21,745
from 4 insurers · median $15,256
100 Medicare claims in Level 2 Laparoscopy and Related Services (CMS 2024)
Childbirth · Inpatient
MS-DRG 807
$4,288 - $14,907
from 4 insurers · median $11,716
CMS lists this service as CPT 59610, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 807, so these are facility case rates.
Hospital reports neonatal nursery services to CMS
Medicine & Surgery
CPT 47562
$6,679 - $10,716
from 4 insurers · median $8,385
115 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
Medicine & Surgery · Inpatient
MS-DRG 460
$73,047
negotiated rate
32 Medicare discharges for this DRG in CMS hospital data
Digestive procedures
CPT 43239
$841 - $2,720
from 4 insurers · median $2,110
Common here, based on CMS Medicare volume
CT imaging
CPT 74177
$300 - $618
from 3 insurers · median $470
Common here, based on CMS Medicare volume
Cardiology and vascular testing
CPT 93306
$579 - $1,866
from 3 insurers · median $969
Common here, based on CMS Medicare volume
Medicine & Surgery · Inpatient
MS-DRG 216
$101,764 - $216,307
from 2 insurers · median $159,035
Hospital reports cardiac thoracic surgery services to CMS
Digestive procedures
CPT 49650
$4,751 - $10,716
from 4 insurers · median $8,594
115 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
Urology
CPT 50590
$4,535 - $23,964
from 4 insurers · median $8,133
240 Medicare claims in Level 4 Urology and Related Services (CMS 2024)
Medicine & Surgery
CPT 55866
$5,415 - $21,745
from 4 insurers · median $16,121
100 Medicare claims in Level 2 Laparoscopy and Related Services (CMS 2024)
Digestive procedures
CPT 45378
$1,052 - $2,492
from 4 insurers · median $1,594
Common here, based on CMS Medicare volume
Medicine & Surgery
CPT 66984
$3,162 - $5,414
from 4 insurers · median $4,507
Typical for a hospital with this service line
Digestive procedures
CPT 45380
$1,050 - $2,121
from 4 insurers · median $1,353
Common here, based on CMS Medicare volume
CT imaging
CPT 70450
$86 - $185
from 3 insurers · median $152
Common here, based on CMS Medicare volume
X-ray and bone density
CPT 71046
$35 - $154
from 3 insurers · median $106
Common here, based on CMS Medicare volume
Gynecology
CPT 58661
$5,414 - $10,716
from 4 insurers · median $8,234
Typical for a hospital with this service line
CT imaging
CPT 74176
$134 - $423
from 3 insurers · median $319
Common here, based on CMS Medicare volume
Gynecology
CPT 58662
$5,414 - $10,716
from 4 insurers · median $8,684
Typical for a hospital with this service line
Mammography
CPT 77067
$92 - $123
from 3 insurers · median $119
Common here, based on CMS Medicare volume
Orthopedics and pain
CPT 29888
$3,841 - $15,673
from 4 insurers · median $11,151
Typical for a hospital with this service line
Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.
| Insurer | Services | Median % of Medicare | Above nearby | Below nearby |
|---|---|---|---|---|
| Insurer A* | 15 | 181% | 2 | 6 |
| Insurer B* | 22 | 174% | 0 | 0 |
| Insurer C* | 23 | 124% | 4 | 13 |
| Insurer D* | 24 | 88% | 7 | 12 |
How we chose these services: 7 appear in this hospital's own Medicare claims, 9 are common here based on CMS Medicare volume, and 8 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Kaleida Health, or start a free trial.
Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.
Quality
3 of 5 stars
Doctors and services
Accredited by DNV
Finances
$1.9B net patient revenue
Ownership and leadership
Owned by Kaleida Health
The employer identification numbers (EINs) health plans and networks list for Kaleida Health in the in-network rate files they publish, with the organization NPIs billed under each.
| Tax ID (EIN) | Plans and networks listing it | Organization NPIs |
|---|---|---|
| 16-1533232(multi-state) Kaleida Health | 25Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Aspirus Health Plan and 20 more | 1104956358 Kaleida Health1053441907 Kaleida Health1639209596 Kaleida Healthand 66 more |
Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.
100 High Street, Buffalo, NY 14203
(716) 859-8620
How Kaleida Health compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.
Overall star rating
3 of 5
Lower than 42% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
Mixed on 8 measures
1 better, 6 no different, 1 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 3 of 8 measures
3 better, 4 no different, 1 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Worse on 2 of 11 measures
1 better, 8 no different, 2 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
3 of 5
Lower than 40% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
67%
Lower than 65% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Penalized
Among the worst-performing 25% of US hospitals
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
1.45
Higher than 97% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Time in the ER before going home
230 min
Higher than 91% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
49%
Lower than 82% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better
| Measure | Result | Period |
|---|---|---|
| Overall star ratingCMS: Overall hospital quality star rating | 3 of 5 | |
| Death rates | Mixed on 8 measures | |
| Safety | Better on 3 of 8 measures | |
| Readmissions | Worse on 2 of 11 measures | |
| Patient survey ratingCMS: Summary star rating | 3 of 5 | 2024-10-01 to 2025-09-30 |
| Would definitely recommendCMS: "YES", patients would definitely recommend the hospital | 67% | 2024-10-01 to 2025-09-30 |
| Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction | Penalized | 2026 |
| Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90) | 1.45 | 2022-07-01 to 2024-06-30 |
| Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 230 min | 2024-10-01 to 2025-09-30 |
| Sepsis careCMS: Appropriate care for severe sepsis and septic shock | 49% | 2024-10-01 to 2025-09-30 |
Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.
How Medicare adjusts Kaleida Health's inpatient payments for its readmissions, quality and cost results.
-0.47% on Medicare payments
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
+0.17% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.
Source: CMS IPPS final rule Impact File (FY 2027).
Each result CMS publishes for Kaleida Health, beside the US median and the average of NY hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.
Risk-adjusted 30-day death rates and surgical complications; lower is better.
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 · 65 cases | 3.6 | 4.1 | 3.952 | Better than 72% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 10,360 cases | 4.6 | 3.9 | 3.707 | Worse than 80% of US hospitals | |
| Death rate for heart attack patients2022-07-01 to 2025-06-30 · 261 cases | 9.4 | 11.8 | 11.31 | Better than 99% of US hospitals | |
| Death rate for CABG surgery patients2022-07-01 to 2025-06-30 · 158 cases | 1.4 | 2.3 | 1.91 | Better than 97% of US hospitals | |
| Death rate for COPD patients2022-07-01 to 2025-06-30 · 243 cases | 7 | 8.5 | 8.316 | Better than 87% of US hospitals | |
| Death rate for heart failure patients2022-07-01 to 2025-06-30 · 572 cases | 9.3 | 11 | 10.43 | Better than 81% of US hospitals | |
| Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 544 cases | 10.8 | 15.2 | 14.6 | Better than 97% of US hospitals | |
| Death rate for stroke patients2023-07-01 to 2025-06-30 · 1,558 cases | 13.6 | 11.6 | 11.03 | Worse than 78% of US hospitals | |
| Pressure ulcer rate2022-07-01 to 2024-06-30 · 9,503 cases | 2.26 | 0.51 | 0.9123 | Worse Than the National Rate | Worse than 99% of US hospitals |
| Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 · 148 cases | 238 | 173 | 184 | Worse Than the National Rate | Worse than 99% of US hospitals |
| Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 11,843 cases | 0.19 | 0.2 | 0.2101 | No Different Than the National Rate | Better than 66% of US hospitals |
| In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 12,468 cases | 0.35 | 0.27 | 0.2858 | No Different Than the National Rate | Worse than 95% of US hospitals |
| Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 2,956 cases | 2.69 | 2.29 | 2.43 | No Different Than the National Rate | Worse than 87% of US hospitals |
| Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 1,368 cases | 1.75 | 1.63 | 1.674 | No Different Than the National Rate | Worse than 80% of US hospitals |
| Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 1,398 cases | 9.58 | 8.88 | 9.324 | No Different Than the National Rate | Worse than 62% of US hospitals |
| Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 3,105 cases | 3.54 | 3.4 | 3.686 | No Different Than the National Rate | Worse than 64% of US hospitals |
| Postoperative sepsis rate2022-07-01 to 2024-06-30 · 1,368 cases | 3.94 | 5.105 | 5.465 | No Different Than the National Rate | Better than 94% of US hospitals |
| Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 566 cases | 1.7 | 1.72 | 1.729 | No Different Than the National Rate | Better than 58% of US hospitals |
| Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 2,643 cases | 0.98 | 1.02 | 1.053 | No Different Than the National Rate | Better than 64% of US hospitals |
Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Hospital return days for heart attack patients2022-07-01 to 2025-06-30 · 295 cases | -1.9 | 4.2 | 10.66 | Better than 61% of US hospitals | |
| Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 669 cases | 22.1 | 1.25 | 26.25 | Worse than 77% of US hospitals | |
| Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 568 cases | 32.3 | 3.85 | 27.98 | Worse than 84% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30 | Not Available | ||||
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 807 cases | 12.5 | 12.9 | 12.82 | No Different Than the National Rate | Better than 75% of US hospitals |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 133 cases | 11.1 | 10.7 | 11.22 | No Different Than the National Rate | Worse than 62% of US hospitals |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 133 cases | 6.4 | 5.3 | 5.026 | No Different Than the National Rate | Worse than 90% of US hospitals |
| Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 1,121 cases | 0.9 | 1 | 0.9336 | No Different than expected | Better than 68% of US hospitals |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 817 cases | 12.7 | 14.4 | 14.47 | Better than 98% of US hospitals | |
| Rate of readmission for CABG2023-07-01 to 2025-06-30 · 437 cases | 10.4 | 10.9 | 10.69 | Better than 65% of US hospitals | |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 831 cases | 16.8 | 19.8 | 20.27 | Better than 99% of US hospitals | |
| Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 1,855 cases | 20.4 | 21.3 | 21.89 | Better than 78% of US hospitals | |
| Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 · 58 cases | 6.1 | 5.8 | 5.589 | Worse than 66% of US hospitals | |
| Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 1,488 cases | 16.5 | 17.2 | 17.78 | Better than 80% of US hospitals |
Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.369 | 0.172 | 0.2612 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.788 | 1.504 | 1.692 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30 | 45,691 | 1,370 | 8,161 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 49.18 | 0.9835 | 8.553 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 27 | 0 | 4.683 | Better than the National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30 | 0.549 | 0.484 | 0.5488 | Better than the National Benchmark | Worse than 55% of US hospitals |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.368 | 0.138 | 0.1924 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.686 | 1.392 | 1.442 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30 | 54,627 | 1,799 | 8,098 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 78.67 | 1.377 | 10.38 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 40 | 0 | 4.583 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30 | 0.508 | 0.399 | 0.4307 | Better than the National Benchmark | Worse than 61% of US hospitals |
| SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.265 | 0.2345 | 0.2752 | Better than the National Benchmark | |
| SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.997 | 2.135 | 2.411 | Better than the National Benchmark | |
| SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30 | 606 | 61 | 149 | Better than the National Benchmark | |
| SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30 | 16.57 | 1.591 | 3.939 | Better than the National Benchmark | |
| SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30 | 9 | 1 | 2.941 | Better than the National Benchmark | |
| SSI - Colon Surgery2024-10-01 to 2025-09-30 | 0.543 | 0.7155 | 0.7341 | Better than the National Benchmark | Better than 61% of US hospitals |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.4218 | Better than the National Benchmark | ||
| SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.585 | 3.068 | 3.517 | Better than the National Benchmark | |
| SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30 | 608 | 38 | 90.43 | Better than the National Benchmark | |
| SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30 | 5.125 | 0.328 | 0.7508 | Better than the National Benchmark | |
| SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 0.708 | Better than the National Benchmark | |
| SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30 | 0 | 0.812 | 1.049 | Better than the National Benchmark | The best result, shared by 22% of US hospitals |
| MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.266 | 0.193 | 0.2613 | Better than the National Benchmark | |
| MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.879 | 1.855 | 1.903 | Better than the National Benchmark | |
| MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30 | 277,901 | 14,451 | 80,977 | Better than the National Benchmark | |
| MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30 | 21.75 | 0.567 | 5.587 | Better than the National Benchmark | |
| MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30 | 11 | 0 | 3.796 | Better than the National Benchmark | |
| MRSA Bacteremia2024-10-01 to 2025-09-30 | 0.506 | 0.597 | 0.6195 | Better than the National Benchmark | Better than 58% of US hospitals |
| Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.411 | 0.127 | 0.1972 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.674 | 0.747 | 0.8371 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30 | 255,213 | 13,646 | 73,951 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30 | 119 | 5.683 | 38.28 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30 | 63 | 2 | 12.57 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30 | 0.531 | 0.279 | 0.3563 | Better than the National Benchmark | Worse than 78% of US hospitals |
How recent inpatients answered each survey question, with CMS's star rating per topic.
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Room was "always" clean2024-10-01 to 2025-09-30 · 4,506 cases | 58 | 73 | 68.99 | Worse than 96% of US hospitals | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 4,506 cases | 16 | 8 | 10.19 | Worse than 92% of US hospitals | |
| Room was "usually" clean2024-10-01 to 2025-09-30 · 4,506 cases | 26 | 18 | 20.83 | ||
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 4,506 cases | 79 | 87 | 84.97 | Worse than 94% of US hospitals | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 · 4,506 cases | 2 | 4 | 3.044 | Worse than 83% of US hospitals | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 · 4,506 cases | 76 | 80 | 76.99 | Worse than 72% of US hospitals | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 4,506 cases | 90 | 91 | 89.97 | Worse than 66% of US hospitals | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 4,506 cases | 5 | 4 | 5.71 | Worse than 61% of US hospitals | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 · 4,506 cases | 3 | 3 | 2.889 | Worse than 49% of US hospitals | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 4,506 cases | 19 | 16 | 17.3 | ||
| Doctors "always" communicated well2024-10-01 to 2025-09-30 · 4,506 cases | 74 | 79 | 76.68 | Worse than 83% of US hospitals | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 4,506 cases | 89 | 91 | 89.46 | Worse than 71% of US hospitals | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 4,506 cases | 7 | 5 | 6.31 | Worse than 72% of US hospitals | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 · 4,506 cases | 2 | 3 | 2.674 | Worse than 71% of US hospitals | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 4,506 cases | 19 | 16 | 17.01 | ||
| Staff "always" explained2024-10-01 to 2025-09-30 · 4,506 cases | 56 | 61 | 58.86 | Worse than 77% of US hospitals | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 4,506 cases | 74 | 77 | 74.78 | Worse than 72% of US hospitals | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 4,506 cases | 24 | 19 | 21.9 | Worse than 78% of US hospitals | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 · 4,506 cases | 2 | 3 | 2.274 | Worse than 53% of US hospitals | |
| Staff "usually" explained2024-10-01 to 2025-09-30 · 4,506 cases | 20 | 19 | 19.23 | ||
| Discharge information - linear mean score2024-10-01 to 2025-09-30 · 4,506 cases | 85 | 86 | 83.85 | Worse than 57% of US hospitals | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 4,506 cases | 14 | 13 | 15.46 | Worse than 53% of US hospitals | |
| Discharge information - star rating2024-10-01 to 2025-09-30 · 4,506 cases | 3 | 3 | 2.896 | Worse than 45% of US hospitals | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 4,506 cases | 86 | 87 | 84.54 | Worse than 53% of US hospitals | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 4,506 cases | 16 | 14 | 16.81 | Worse than 60% of US hospitals | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 4,506 cases | 84 | 86 | 83.19 | Worse than 60% of US hospitals | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 4,506 cases | 70 | 74 | 71.59 | Worse than 74% of US hospitals | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 4,506 cases | 9 | 7 | 8.014 | Worse than 75% of US hospitals | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 4,506 cases | 21 | 19 | 20.4 | ||
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 4,506 cases | 72 | 77 | 74.66 | Worse than 82% of US hospitals | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 4,506 cases | 7 | 6 | 6.893 | Worse than 64% of US hospitals | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 4,506 cases | 21 | 17 | 18.44 | ||
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 4,506 cases | 81 | 85 | 82.9 | Worse than 80% of US hospitals | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 4,506 cases | 5 | 3 | 4.479 | Worse than 73% of US hospitals | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 4,506 cases | 14 | 11 | 12.62 | ||
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 4,506 cases | 11 | 8 | 10.63 | Worse than 75% of US hospitals | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 4,506 cases | 25 | 20 | 23.59 | ||
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 4,506 cases | 64 | 72 | 65.78 | Worse than 79% of US hospitals | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 4,506 cases | 86 | 88 | 85.79 | Worse than 69% of US hospitals | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 4,506 cases | 3 | 3 | 2.815 | Worse than 45% of US hospitals | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 · 4,506 cases | 72 | 74 | 72.21 | Worse than 62% of US hospitals | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 4,506 cases | 11 | 9 | 11.03 | Worse than 62% of US hospitals | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 4,506 cases | 17 | 16 | 16.76 | ||
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 4,506 cases | 72 | 75 | 72.71 | Worse than 67% of US hospitals | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 4,506 cases | 7 | 5 | 7.086 | Worse than 66% of US hospitals | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 4,506 cases | 21 | 20 | 20.21 | ||
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 4,506 cases | 73 | 77 | 73.59 | Worse than 70% of US hospitals | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 4,506 cases | 5 | 4 | 6.164 | Worse than 55% of US hospitals | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 4,506 cases | 22 | 19 | 20.24 | ||
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 4,506 cases | 83 | 86 | 83.55 | Worse than 72% of US hospitals | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 4,506 cases | 3 | 3 | 4 | Worse than 50% of US hospitals | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 4,506 cases | 14 | 11 | 12.45 | ||
| "Always" quiet at night2024-10-01 to 2025-09-30 · 4,506 cases | 40 | 59 | 49.08 | Worse than 97% of US hospitals | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 4,506 cases | 22 | 9 | 16.57 | Worse than 95% of US hospitals | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 · 4,506 cases | 38 | 31 | 34.35 | ||
| Quietness - linear mean score2024-10-01 to 2025-09-30 · 4,506 cases | 71 | 82 | 75.47 | Worse than 94% of US hospitals | |
| Quietness - star rating2024-10-01 to 2025-09-30 · 4,506 cases | 2 | 3 | 2.296 | Worse than 76% of US hospitals | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 4,506 cases | 6 | 5 | 7.297 | Worse than 55% of US hospitals | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 4,506 cases | 67 | 71 | 66.23 | Worse than 65% of US hospitals | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 4,506 cases | 86 | 87 | 84.56 | Worse than 58% of US hospitals | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 4,506 cases | 27 | 23 | 26.48 | ||
| Recommend hospital - star rating2024-10-01 to 2025-09-30 · 4,506 cases | 3 | 4 | 3.096 | Worse than 58% of US hospitals | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 4,506 cases | 40 | 47 | 44.58 | Worse than 85% of US hospitals | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 4,506 cases | 36 | 30 | 33.46 | Worse than 79% of US hospitals | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 4,506 cases | 24 | 22 | 21.96 | ||
| Summary star rating2024-10-01 to 2025-09-30 · 4,506 cases | 3 | 3 | 2.8 | Worse than 40% of US hospitals | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 4,506 cases | 12 | 12 | 14.29 | Better than 48% of US hospitals | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 4,506 cases | 88 | 88 | 85.71 | Better than 48% of US hospitals |
How often the hospital gave recommended care, and how fast.
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Emergency department volume2024-01-01 to 2024-12-31 | very high | ||||
| Global Malnutrition Composite Score2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31 | Not Available | ||||
| Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 | Not Available | 7.9 | |||
| Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 | Not Available | 1.158 | |||
| Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31 | Not Available | 0.2381 | |||
| Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 9,668 cases | 69 | 79 | 69.3 | Worse than 65% of US hospitals | |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 467 cases | 231 | 154 | 206 | Worse than 90% of US hospitals | |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 455 cases | 230 | 148 | 200 | Worse than 91% of US hospitals | |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 | Not Available | 326 | |||
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 | Not Available | 350 | |||
| Left before being seen2024-01-01 to 2024-12-31 · 175,508 cases | 2 | 1 | 2.294 | Worse than 58% of US hospitals | |
| Head CT results2024-10-01 to 2025-09-30 | Not Available | 67.28 | |||
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 240 cases | 100 | 97 | 92.28 | The best result, shared by 27% of US hospitals | |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31 | Not Available | 100 | |||
| ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31 | Not Available | 46.05 | |||
| Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 11,811 cases | 15 | 15 | 13.94 | Worse than 48% of US hospitals | |
| Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 863 cases | 49 | 65 | 58.55 | Worse than 82% of US hospitals | |
| Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 245 cases | 69 | 73 | 70.43 | Worse than 59% of US hospitals | |
| Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 · 142 cases | 89 | 88 | 83.41 | Better than 50% of US hospitals | |
| Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 864 cases | 66 | 82 | 77.52 | Worse than 91% of US hospitals | |
| Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 378 cases | 89 | 94 | 86.12 | Worse than 76% of US hospitals | |
| Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 · 1,335 cases | 94 | 98 | 96.71 | Worse than 83% of US hospitals | |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31 | Not Available | 77.25 | |||
| Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 · 1,188 cases | 91 | 94 | 92.87 | Worse than 72% of US hospitals | |
| Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 | Not Available | 85.23 | |||
| Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 5,839 cases | 94 | 97 | 94.43 | Worse than 68% of US hospitals |
How often scans were ordered when they may not be needed; lower is better.
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30 | 3.5 | 5 | 5.231 | Better than 68% of US hospitals | |
| Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30 | 9.8 | 6.6 | 23.75 | Worse than 81% of US hospitals |
Medicare spending around an inpatient stay compared with the US (1 is the US median).
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31 | 0.94 | 0.99 | 0.9974 | Better than 73% of US hospitals |
The scores Medicare uses to raise or lower inpatient payments; higher is better.
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| VBP clinical outcomes domain scoreFY 2026 | 70 | 20 | 30.89 | Better than 98% of US hospitals | |
| VBP clinical outcomes weighted domain scoreFY 2026 | 17.5 | 5 | 7.74 | Better than 97% of US hospitals | |
| VBP efficiency and cost reduction domain scoreFY 2026 | 20 | 10 | 20.53 | Better than 57% of US hospitals | |
| VBP efficiency and cost reduction weighted domain scoreFY 2026 | 5 | 2.5 | 5.155 | Better than 57% of US hospitals | |
| VBP person and community engagement domain scoreFY 2026 | 16 | 34 | 27.68 | Worse than 87% of US hospitals | |
| VBP person and community engagement weighted domain scoreFY 2026 | 4 | 8.75 | 6.965 | Worse than 87% of US hospitals | |
| VBP safety domain scoreFY 2026 | 20 | 40 | 38.92 | Worse than 85% of US hospitals | |
| VBP safety weighted domain scoreFY 2026 | 5 | 10 | 9.798 | Worse than 85% of US hospitals | |
| VBP total performance scoreFY 2026 | 31.5 | 29.5 | 29.44 | Better than 58% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| VBP clinical outcomes domain score | 42 | 61.67 | 76 | 63.33 | 63.33 | 70 |
| VBP clinical outcomes weighted domain score | 10.5 | 15.42 | 19 | 15.83 | 15.83 | 17.5 |
| VBP efficiency and cost reduction domain score | 20 | Not Available | 20 | 30 | 20 | 20 |
| VBP efficiency and cost reduction weighted domain score | 5 | Not Available | 5 | 7.5 | 5 | 5 |
| VBP person and community engagement domain score | 18 | Not Available | Not Available | 0 | 3 | 16 |
| VBP person and community engagement weighted domain score | 4.5 | Not Available | Not Available | 0 | 0.75 | 4 |
| VBP safety domain score | 10 | Not Available | Not Available | 14 | 8 | 20 |
| VBP safety weighted domain score | 2.5 | Not Available | Not Available | 3.5 | 2 | 5 |
| VBP total performance score | 22.5 | Not Available | Not Available | 26.83 | 23.58 | 31.5 |
Excess readmission ratios by condition; above 1 means more readmissions than expected.
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| READM-30-AMI-HRRP2021-07-01 to 2024-06-30 · 318 cases | 0.919 | 0.9995 | 1.001 | Better than 90% of US hospitals | |
| READM-30-CABG-HRRP2021-07-01 to 2024-06-30 · 165 cases | 1.06 | 1 | 0.9565 | Worse than 75% of US hospitals | |
| READM-30-COPD-HRRP2021-07-01 to 2024-06-30 · 274 cases | 0.9601 | 0.9969 | 1.014 | Better than 83% of US hospitals | |
| READM-30-HF-HRRP2021-07-01 to 2024-06-30 · 759 cases | 1.117 | 0.9983 | 1.015 | Worse than 96% of US hospitals | |
| READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30 | 0.9441 | 0.9916 | 0.9473 | Better than 64% of US hospitals | |
| READM-30-PN-HRRP2021-07-01 to 2024-06-30 · 558 cases | 1.017 | 0.9955 | 1.019 | Worse than 63% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| READM-30-AMI-HRRP | 0.9916 | 0.9381 | 0.9811 | 0.9937 | 0.9484 | 0.919 |
| READM-30-CABG-HRRP | 1.034 | 1.026 | 1.024 | 1.057 | 1.052 | 1.06 |
| READM-30-COPD-HRRP | 1.035 | 1.008 | 1.025 | 1.021 | 1.018 | 0.9601 |
| READM-30-HF-HRRP | 1.006 | 0.9464 | 0.9803 | 1.037 | 1.067 | 1.117 |
| READM-30-HIP-KNEE-HRRP | 0.781 | 0.8515 | 0.9812 | 1.023 | 1.028 | 0.9441 |
| READM-30-PN-HRRP | 1.053 | 0.9785 | 0.9135 | 0.9341 | 0.9871 | 1.017 |
Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.
| Measure | Kaleida Health | US median | NY average | CMS comparison | US rank |
|---|---|---|---|---|---|
| CAUTI standardized infection ratio2023-01-01 to 2024-12-31 | 0.626 | 0.489 | 0.5606 | Worse than 64% of US hospitals | |
| CDI standardized infection ratio2023-01-01 to 2024-12-31 | 0.597 | 0.346 | 0.4123 | Worse than 81% of US hospitals | |
| CLABSI standardized infection ratio2023-01-01 to 2024-12-31 | 0.645 | 0.559 | 0.6757 | Worse than 58% of US hospitals | |
| HAC Reduction Program payment reductionFY 2026 | Yes | ||||
| MRSA standardized infection ratio2023-01-01 to 2024-12-31 | 0.981 | 0.6405 | 0.8339 | Worse than 76% of US hospitals | |
| Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30 | 1.445 | 0.9628 | 1.099 | Worse than 97% of US hospitals | |
| SSI standardized infection ratio2023-01-01 to 2024-12-31 | 0.673 | 0.7945 | 0.793 | Better than 59% of US hospitals | |
| Total HAC scoreFY 2026 | 0.655 | -0.0453 | 0.1475 | Worse than 86% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| HAC Reduction Program payment reduction | Yes | Yes | N/A | Yes | Yes | Yes |
| Total HAC score | 0.396 | 0.5867 | 0 | 0.4382 | 0.6815 | 0.655 |
Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.
DNV (since 2016)
Accreditation
Major
Medical school affiliation
Private (not for profit)
Ownership type
986
Medicare-certified beds
2,487
Registered nurses (full-time equivalent)
1966
In Medicare since
Source: CMS Provider of Services file, as reported by the hospital and state surveyors.
What Kaleida Health reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.
49,100
Inpatient discharges
Medicare 13%, Medicaid 3%
289,689
Inpatient days
83% of available bed days used
7,991
Employees (full-time equivalent)
418
Interns and residents (full-time equivalent)
Source: CMS cost report (HCRIS) (report 838520). Figures cover the reporting period, which is not always 12 months, and are self-reported.
Inpatient days and discharges Kaleida Health reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.
| Medicare | Medicaid | Other | Total | |
|---|---|---|---|---|
| Inpatient days | 42,135 | 19,594 | 227,960 | 289,689 |
| Discharges | 6,471 | 1,476 | 41,153 | 49,100 |
| Average length of stay | 6.5 days | 13.3 days | 5.5 days | 5.9 days |
| Average daily census | 115.4 | 53.7 | 624.5 | 793.7 |
108,317
Medicare Advantage days
17,107 discharges
56,353
Medicaid managed care days
11,211 discharges
9,610
Observation bed days
| Unit | Beds | Inpatient days | Medicare days | Occupancy |
|---|---|---|---|---|
| Adults & pediatrics | 758 | 225,240 | 36,455 | 81% |
| Intensive care unit | 62 | 21,483 | 2,847 | 95% |
| Coronary care unit | 29 | 5,039 | 743 | 48% |
| Surgical intensive care unit | 31 | 9,697 | 2,090 | 86% |
| Other special care | 74 | 17,928 | 66% | |
| Nursery | 10,302 | |||
| Subprovider - irf | 34 | 9,921 | 2,188 | 80% |
| Skilled nursing facility | 80 | 28,053 | 96% |
Source: CMS cost report (HCRIS, Form 2552-10), report 838520, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.
What Kaleida Health treats Medicare patients for most often, in 2024. 4,764 Medicare discharges in 133 published DRGs; 30% surgical; 66% in DRGs with complications (CC or MCC).
| Condition or procedure | Discharges | Average charges | Average Medicare payment | Estimated cost | DRG weight |
|---|---|---|---|---|---|
| Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical | 449 | $54,285 | $18,478 | $20,628 | 1.98 |
| Heart failure and shock with MCCMS-DRG 291, medical | 210 | $34,221 | $11,677 | $13,004 | 1.28 |
| Percutaneous and other intracardiac procedures without MCCMS-DRG 274, surgical | 182 | $71,328 | $31,337 | $27,105 | 3.24 |
| Endovascular cardiac valve replacement and supplement procedures without MCCMS-DRG 267, surgical | 164 | $124,433 | $45,638 | $47,284 | 4.88 |
| Pulmonary edema and respiratory failureMS-DRG 189, medical | 153 | $40,286 | $11,816 | $15,309 | 1.23 |
| Respiratory infections and inflammations with MCCMS-DRG 177, medical | 102 | $41,145 | $15,039 | $15,635 | 1.70 |
| Simple pneumonia and pleurisy with MCCMS-DRG 193, medical | 95 | $30,886 | $11,961 | $11,737 | 1.33 |
| Intracranial hemorrhage or cerebral infarction with MCCMS-DRG 064, medical | 94 | $73,867 | $19,529 | $28,070 | 2.00 |
| Intracranial hemorrhage or cerebral infarction with CC or tpa in 24 hoursMS-DRG 065, medical | 94 | $39,220 | $8,731 | $14,903 | 1.02 |
| Other kidney and urinary tract diagnoses with MCCMS-DRG 698, medical | 78 | $49,167 | $15,437 | $18,684 | 1.65 |
| Infectious and parasitic diseases with o.r. procedures with MCCMS-DRG 853, surgical | 76 | $156,694 | $47,148 | $59,544 | 5.00 |
| Renal failure with CCMS-DRG 683, medical | 75 | $23,519 | $8,001 | $8,937 | 0.90 |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without MCCMS-DRG 641, medical | 73 | $21,362 | $6,724 | $8,117 | 0.78 |
| Renal failure with MCCMS-DRG 682, medical | 72 | $49,497 | $14,056 | $18,809 | 1.50 |
| Acute myocardial infarction, discharged alive with MCCMS-DRG 280, medical | 70 | $42,972 | $14,402 | $16,329 | 1.59 |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without MCCMS-DRG 392, medical | 64 | $24,715 | $6,911 | $9,392 | 0.79 |
| Septicemia or severe sepsis without MV >96 hours without MCCMS-DRG 872, medical | 64 | $26,029 | $8,997 | $9,891 | 1.03 |
| Gastrointestinal hemorrhage with MCCMS-DRG 377, medical | 63 | $46,790 | $16,738 | $17,780 | 1.79 |
| Gastrointestinal hemorrhage with CCMS-DRG 378, medical | 58 | $30,643 | $8,593 | $11,644 | 0.98 |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with MCCMS-DRG 640, medical | 57 | $41,874 | $11,546 | $15,912 | 1.32 |
See all 133 Medicare inpatient DRGs at Kaleida Health
Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.
The comprehensive outpatient service groups (APCs) Kaleida Health billed Medicare for most in 2024: 4,901 services in all.
| Service group | Services | Patients | Average charges | Average Medicare payment | US average payment |
|---|---|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 1,053 | 948 | $14,441 | $2,272 | $2,090 |
| Level 1 Endovascular ProceduresAPC 5191 | 485 | 483 | $6,352 | $2,447 | $2,208 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 355 | 343 | $41,463 | $12,055 | $10,772 |
| Level 3 Urology and Related ServicesAPC 5373 | 271 | 224 | $6,637 | $1,669 | $1,516 |
| Level 5 Urology and Related ServicesAPC 5375 | 243 | 231 | $16,600 | $4,281 | $3,918 |
| Level 4 Urology and Related ServicesAPC 5374 | 240 | 214 | $10,042 | $2,891 | $2,629 |
| Level 2 Urology and Related ServicesAPC 5372 | 232 | 219 | $2,861 | $557 | $502 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 162 | 161 | $38,591 | $22,970 | $21,117 |
| Level 2 Upper GI ProceduresAPC 5302 | 142 | 126 | $4,523 | $1,598 | $1,445 |
| Level 3 Vascular ProceduresAPC 5183 | 140 | 125 | $10,787 | $2,561 | $2,405 |
See all 44 Medicare outpatient services at Kaleida Health
Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.
ZIP codes with the most Medicare inpatient stays at Kaleida Health in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 20,090 in 2020 to 21,232 in 2025.
| ZIP code | Stays | Of this hospital's stays | Days | Charges | Market share | Share in 2020 |
|---|---|---|---|---|---|---|
| 14221 | 1,868 | 9% | 11,511 | $107.9M | 75% | 76% |
| 14120 | 1,081 | 5% | 6,644 | $66.7M | 54% | 55% |
| 14094 | 948 | 4% | 6,630 | $68.1M | 42% | 47% |
| 14150 | 786 | 4% | 4,548 | $49.2M | 39% | 37% |
| 14086 | 762 | 4% | 5,125 | $47.3M | 56% | 56% |
| 14225 | 623 | 3% | 4,273 | $36.5M | 44% | 47% |
| 14226 | 583 | 3% | 4,073 | $36.9M | 60% | 63% |
| 14215 | 572 | 3% | 4,685 | $41.4M | 31% | 40% |
| 14043 | 543 | 3% | 3,646 | $32.2M | 46% | 50% |
| 14051 | 540 | 3% | 3,163 | $32.3M | 74% | 78% |
| 14227 | 518 | 2% | 3,634 | $36.4M | 36% | 33% |
| 14228 | 495 | 2% | 3,417 | $30.1M | 66% | 72% |
| 14224 | 467 | 2% | 3,753 | $35.8M | 20% | 20% |
| 14211 | 455 | 2% | 4,408 | $35.3M | 42% | 46% |
| 14075 | 447 | 2% | 2,398 | $30M | 22% | 22% |
| 14304 | 373 | 2% | 2,750 | $29.8M | 24% | 19% |
| 14031 | 321 | 2% | 1,824 | $18.1M | 76% | 82% |
| 14201 | 321 | 2% | 2,692 | $21.6M | 56% | 64% |
| 14223 | 314 | 1% | 2,331 | $26M | 35% | 33% |
| 14001 | 312 | 1% | 1,890 | $18.6M | 73% | 70% |
| 14204 | 312 | 1% | 2,548 | $20.3M | 57% | 54% |
| 14207 | 307 | 1% | 2,362 | $23.4M | 36% | 36% |
| 14213 | 304 | 1% | 2,917 | $25.7M | 45% | 54% |
| 14072 | 293 | 1% | 1,943 | $18.9M | 39% | 36% |
| 14068 | 287 | 1% | 1,808 | $16.5M | 75% | 79% |
Source: CMS Hospital Service Area file. Shares are of the 21,232 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.
Staff by profession and the rooms and units Kaleida Health reported at its latest Medicare certification survey (2022). Counts are people, not full-time equivalents.
55
Operating rooms
14
Endoscopy rooms
15
Cardiac catheterization rooms
91
Psychiatric unit beds
48
Rehabilitation unit beds
5
Off-site locations
2,487
Registered nurses
145
Licensed practical nurses
36
Physicians
3
Resident physicians
124
Nurse practitioners
27
Physician assistants
101
Nurse anesthetists (CRNAs)
78
Pharmacists
123
Respiratory therapists
194
Physical therapists
74
Occupational therapists
28
Speech pathologists and audiologists
82
Radiology technicians
9
Nuclear medicine technicians
317
Laboratory technicians
451
Medical technologists
34
Dietitians
68
Social workers
25
Psychologists
2,977
Other personnel
Source: CMS Provider of Services file.
1,688 clinicians who bill Medicare list Kaleida Health as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.
Bela Ajtai, MD, PHD
Neurology Physician
NPI 1316155500
See commercial rates for Bela Ajtai, MD, PHDYijun Cheng, M.D.
Hematology & Oncology Physician
NPI 1013058213
See commercial rates for Yijun Cheng, M.D.Sebastian Wilk, MD
Rheumatology Physician
NPI 1619389475
See commercial rates for Sebastian Wilk, MDRobert Zielinski, MD
Hematology & Oncology Physician
NPI 1043260664
See commercial rates for Robert Zielinski, MDLinda Burns, D.O.
Internal Medicine Physician
NPI 1205082666
See commercial rates for Linda Burns, D.O.Hong Liu, MD PHD
Hematology & Oncology Physician
NPI 1942383807
See commercial rates for Hong Liu, MD PHDGayatri Vaidyanathan, MBBS
Hematology & Oncology Physician
NPI 1750524591
See commercial rates for Gayatri Vaidyanathan, MBBSAmar Oza, M.D.
Rheumatology Physician
NPI 1316207277
See commercial rates for Amar Oza, M.D.Bennett Myers, M.D.
Neurology Physician
NPI 1437211414
See commercial rates for Bennett Myers, M.D.Sunita Chadha, M.D.
Rheumatology Physician
NPI 1013176692
See commercial rates for Sunita Chadha, M.D.Prem Tambar, M.D
Rheumatology Physician
NPI 1083792253
See commercial rates for Prem Tambar, M.DMark Schulte, M.D.
Rheumatology Physician
NPI 1093973471
See commercial rates for Mark Schulte, M.D.Adam Kotowski, MD
Hematology & Oncology Physician
NPI 1992813828
See commercial rates for Adam Kotowski, MDJohn Mcgrath, M.D.
Vascular & Interventional Radiology Physician
NPI 1134357429
See commercial rates for John Mcgrath, M.D.Jason Pericak, MD
Diagnostic Radiology Physician
NPI 1689823411
See commercial rates for Jason Pericak, MDMichael Krabak, MD
Hematology & Oncology Physician
NPI 1578557302
See commercial rates for Michael Krabak, MDAndrew Dunn, MD
Diagnostic Radiology Physician
NPI 1346367935
See commercial rates for Andrew Dunn, MDDavid Cipolla, M.D.
Diagnostic Radiology Physician
NPI 1740422708
See commercial rates for David Cipolla, M.D.James Rinaldi, MD
Diagnostic Radiology Physician
NPI 1023075165
See commercial rates for James Rinaldi, MDThomas Guttuso, MD
Neurology Physician
NPI 1134192404
See commercial rates for Thomas Guttuso, MDJoseph Lang, M.D
Diagnostic Radiology Physician
NPI 1225422504
See commercial rates for Joseph Lang, M.DHarry Brown, MD
Diagnostic Radiology Physician
NPI 1902007339
See commercial rates for Harry Brown, MDMarc Frost, M.D.
Neurology Physician
NPI 1841256336
See commercial rates for Marc Frost, M.D.Michael Park, M.D.
Cardiovascular Disease Physician
NPI 1760864037
See commercial rates for Michael Park, M.D.Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.
Revenue, expenses and income Kaleida Health reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.
| Line | Amount | Share |
|---|---|---|
| Gross patient revenue (charges) | $5.5B | 280.6% |
| Inpatient | $3.2B | 166.1% |
| Outpatient | $2.2B | 114.5% |
| Contractual allowances and discounts | -$3.5B | -180.6% |
| Net patient revenue | $1.9B | 100.0% |
| Operating expenses | -$1.9B | -99.3% |
| Operating income from patient care | $12.7M | 0.7% |
| Other income | $172.6M | 8.9% |
| Investment income | -$3.6M | -0.2% |
| Government appropriations | $34.9M | 1.8% |
| Other | $141.2M | 7.3% |
| Other expenses | -$3M | -0.2% |
| Net income | $182.2M | 9.4% |
| Line | Amount | Share |
|---|---|---|
| Traditional Medicare | $454.9M | 8.4% |
| Medicaid (including managed care) | $1.2B | 21.7% |
| Other payers and self-pay | $3.8B | 69.9% |
| Total charges | $5.4B | 100.0% |
Source: CMS cost report (HCRIS, Form 2552-10), report 838520, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.
Computed from Kaleida Health's latest cost report.
0.7%
Operating margin
Operating income from patient care / net patient revenue
8.6%
Total margin
Net income / net patient revenue plus other income
12.4%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
53% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$48.51
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
12.3%
Return on assets
Net income for a year / total assets
52.3%
Return on equity
Net income for a year / fund balance
0.68
Long-term debt to fund balance
Mortgages, notes and loans / fund balance
1.13
Current ratio
Current assets / current liabilities
0.59
Quick ratio
Cash, temporary investments and net receivables / current liabilities
8 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
57 days
Days in patient receivables
Net patient receivables / daily net patient revenue
113 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
1.43
Asset turnover
Total revenue for a year / total assets
15.0 years
Average age of plant
Accumulated depreciation / depreciation for a year
Source: CMS cost report (HCRIS, Form 2552-10), report 838520, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
What Kaleida Health owned and owed at the end of its reporting period (Dec 2025), across all fund types: $1.5B in total assets and a $348.2M fund balance.
| Line | Amount | Of total assets |
|---|---|---|
| Cash and temporary investments | $39.5M | 2.7% |
| Patient receivables, net | $301.5M | 20.3% |
| Inventory | $55.6M | 3.8% |
| Total current assets | $653.9M | 44.1% |
| Property and equipment, net of depreciation | $573.3M | 38.7% |
| Investments and other assets | $255.5M | 17.2% |
| Total assets | $1.5B | 100.0% |
| Current liabilities | $577.5M | 38.9% |
| Long-term debt | $238M | 16.0% |
| Total liabilities | $1.1B | 76.5% |
| Fund balance (net assets) | $348.2M | 23.5% |
Source: CMS cost report (HCRIS, Form 2552-10), report 838520, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Care Kaleida Health provided without full payment, as reported on Worksheet S-10 of its cost report.
$26.1M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$19M
Bad debt
Patient bills written off as uncollectible, at charges
$95.4M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$1.2M
CHIP shortfall
Cost of stand-alone CHIP patients minus CHIP payments
$123.8M
Total unreimbursed and uncompensated care
6.4% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)
Source: CMS cost report (HCRIS, Form 2552-10), report 838520, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Kaleida Health's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.
| Fiscal year ending | Dec 2020 | Dec 2021 | Dec 2022 | Dec 2023 | Dec 2024 | Dec 2025 |
|---|---|---|---|---|---|---|
| Net patient revenue | $1.2B | $1.3B | $1.4B | $1.5B | $1.7B | $1.9B |
| Operating expenses | $1.4B | $1.4B | $1.5B | $1.6B | $1.8B | $1.9B |
| Operating margin | -15.1% | -5.9% | -8.8% | -7.7% | -4.0% | 0.7% |
| Net income | -$60M | -$40.5M | -$93.6M | -$14.2M | $124M | $182.2M |
| Total assets | $1.2B | $1.2B | $1.2B | $1.2B | $1.3B | $1.5B |
| Discharges | 49,439 | 47,014 | 47,074 | 47,357 | 47,321 | 49,100 |
| Inpatient days | 263,353 | 277,423 | 275,672 | 276,770 | 287,974 | 289,689 |
| Medicare Advantage days | 78,770 | 88,867 | 89,706 | 94,188 | 103,253 | 108,317 |
| Beds | 1,068 | 1,068 | 1,068 | 1,068 | 1,068 | 1,068 |
| Employees (FTE) | 7,223 | 6,665 | 6,377 | 6,761 | 7,831 | 7,991 |
Source: CMS cost report (HCRIS, Form 2552-10), report 838520, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Each cost center Kaleida Health reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Operating room | $32.2M | $133.3M | $644M | 0.21 | 149,886 |
| Impl. dev. charged to patients | $119.5M | $344.1M | 0.35 | ||
| Drugs charged to patients | $110.6M | $249.6M | 0.44 | ||
| Laboratory | $29.7M | $104.4M | $586.1M | 0.18 | 53,259 |
| Emergency | $35.8M | $86.6M | $424.8M | 0.20 | 110,169 |
| Medical supplies charged to patient | $79.7M | $185.8M | 0.43 | ||
| Anesthesiology | $2.6M | $62.7M | $165M | 0.38 | 2,026 |
| Cardiac catheterization | $13.2M | $61.4M | $173.5M | 0.35 | 48,676 |
| Radiology-diagnostic | $14.9M | $53.5M | $119.7M | 0.45 | 81,664 |
| Clinic | $26.3M | $46.9M | $91.4M | 0.51 | 41,317 |
| Intravenous therapy | $3.2M | $45.5M | $217M | 0.21 | 7,460 |
| Delivery room & labor room | $19.8M | $36.5M | $91.3M | 0.40 | 30,007 |
| Recovery room | $16M | $32.1M | $124.3M | 0.26 | 47,657 |
| Respiratory therapy | $14.6M | $24.9M | $77.7M | 0.32 | 9,183 |
| Gastro intestinal services | $5.5M | $17.9M | $57.5M | 0.31 | 31,340 |
| Physical therapy | $8.5M | $16.6M | $35.5M | 0.47 | 16,691 |
| Observation beds (non-distinct part | $13.7M | $22.4M | 0.61 | ||
| Ct scan | $6.2M | $13.1M | $179.4M | 0.07 | 2,409 |
| Blood storing processing & trans. | $2.3M | $11.9M | $59.7M | 0.20 | 6,622 |
| Observation beds (distinct part) | $4.9M | $9.7M | $2.9M | 3.34 | 3,521 |
| Electrocardiology | $7.4M | $9.7M | $56.9M | 0.17 | 8,338 |
| Mri | $2.9M | $6.8M | $56.6M | 0.12 | 7,235 |
| Occupational therapy | $3.2M | $6.2M | $14M | 0.44 | 4,045 |
| Urology | $1.2M | $5.5M | $26M | 0.21 | |
| Mental health clinic | $2.1M | $3.8M | $6.2M | 0.61 | |
| Speech pathology | $2.2M | $3.5M | $17.9M | 0.20 | 651 |
| Asc (non-distinct part) | $1.1M | $3.4M | $1.8M | 1.93 | 19,883 |
| Radioisotope | $977,858 | $3M | $11.2M | 0.27 | 7,287 |
| Child rehabilitation clinic | $1.4M | $1.9M | $5.4M | 0.35 | |
| Electroencephalography | $965,974 | $1.7M | $12.9M | 0.13 | |
| Renal dialysis | $349,449 | $1.1M | $1.1M | 0.99 | 4,454 |
| Cancer treatment services | $752,555 | ||||
| Audiology | $210,755 | $380,989 | $1.8M | 0.21 | |
| Cardiac rehabilitation | $24,725 | $42,518 |
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Adults & pediatrics | $157.7M | $333.9M | $672.4M | 0.50 | 364,251 |
| Intensive care unit | $38.1M | $60.3M | $222.5M | 0.27 | 50,841 |
| Neonatal intensive care unit | $22.9M | $46.9M | $218.8M | 0.21 | 82,881 |
| Surgical intensive care unit | $13.1M | $25.2M | $90.8M | 0.28 | 16,851 |
| Skilled nursing facility | $5.9M | $15.6M | $24.7M | 0.63 | 35,386 |
| Coronary care unit | $7.5M | $14.9M | $47.6M | 0.31 | 12,625 |
| Subprovider - irf | $6.6M | $12.1M | $27.8M | 0.44 | 18,657 |
| Nursery | $10.1M | $24.2M | 0.42 | 7,696 |
| Department | Salaries | Direct cost | Paid hours | Average hourly wage | Square feet |
|---|---|---|---|---|---|
| Employee benefits department | $7.3M | $203.7M | 127,231 | $57.15 | 12,183 |
| Administrative & general | $101.6M | $201.5M | 1,785,358 | $56.66 | 102,433 |
| Pharmacy | $25.4M | $74.6M | 34,214 | ||
| Nursing administration | $30.4M | $49.3M | 18,260 | ||
| Cap rel costs-bldg & fixt | $41.1M | 1,858,497 | |||
| Cap rel costs-mvble equip | $39.7M | ||||
| I&r services-other prgm costs apprv | $38.8M | 16,388 | |||
| Housekeeping | $15.4M | $20.7M | 633,291 | $24.39 | 17,385 |
| Maintenance & repairs | $7M | $19.2M | 172,703 | $40.66 | 91,499 |
| Dietary - other | $1.8M | $16.7M | 47,641 | ||
| Supervising physicians - teaching | $70,071 | $15.4M | |||
| Operation of plant | $6.8M | $15M | 206,984 | $32.66 | 129,745 |
| Medical records & library | $7.8M | $10.6M | 222,055 | $35.05 | 15,484 |
| Cafeteria | $12.8M | $9.5M | 186,485 | $27.41 | 1,087 |
| Social service | $8.7M | $9.2M | 183,446 | $47.67 | 1,186 |
| Medical supplies and expense | $6M | $8.1M | 30,113 | ||
| Laundry & linen service | $729,379 | $5.7M | 29,840 | $25.29 | 3,387 |
| Central service & supply | $3.7M | $4.6M | 25,917 | ||
| Cap rel bldg & fixt highpointe | $3.2M | ||||
| Cap rel costs mov equip highpointe | $551,523 | ||||
| Pharmacy residency program | $323,525 | $340,795 | |||
| Pharmacy residency program-mfs | $178,958 |
Source: CMS cost report (HCRIS, Form 2552-10), report 838520, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.
The factors Medicare uses to set what it pays Kaleida Health for an inpatient stay.
2.24
Case mix index
Higher than 89% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
Major teaching hospital
Teaching status
0.44 residents per bed
Medicare-funded interns and residents per bed (FY 2027).
35.0%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
5,970
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).
| IPPS fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 | FY 2027 |
|---|---|---|---|---|---|---|---|
| Case mix index | 2.02 | 2.02 | 2.14 | 2.15 | 2.14 | 2.18 | 2.24 |
| Wage index | 1.032 | 1.030 | 1.026 | 1.218 | 1.306 | 1.370 | 1.427 |
| Readmissions adjustment | -0.47% | -0.31% | -0.07% | -0.09% | -0.25% | -0.29% | -0.47% |
| Value-based purchasing adjustment | -0.59% | -0.56% | -0.56% | +0.03% | +0.55% | +0.11% | +0.17% |
| Medicare inpatient stays | 8,697 | 8,697 | 7,404 | 7,303 | 6,661 | 5,855 | 5,970 |
Source: CMS IPPS final rule Impact File (FY 2027).
Organizations Kaleida Health reports to Medicare as owners or with operational control.
Kaleida Health
5% or greater direct ownership interest, 100%, since 1998
Sources: CMS Hospital All Owners.
The officers and board members on Kaleida Health's Medicare enrollment and on the IRS Form 990 filed under its tax ID.
Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 30 of 33 are shown.
| Name | Title |
|---|---|
| Donald Boyd | President And CEO |
| Cheryl Klass Chief Nurse | Exec/coo/svp Uahs (as Of 9/24) |
| Alyson Spaulding | General Counsel |
| Matthew Drake | EVP Strategy And Partnerships |
| Michael Mineo MD | EVP, Chief Med Officer |
| Beth Hughes | President Bgmc And Gvi |
| Judy Baumgartner | SVP President Mfs & Degraff Medical |
| Hugh Chisholm | EVP CFO |
| Stephen Turkovich MD | SVP President Och |
| Ian Barrett | EVP, Chief Human Res Offic |
| Marjorie Quint-Bouzid | EVP, Chief Nurse Exec |
| Courtney Starnes | SVP, Chief Info Off |
| Kelly Corbi | EVP Chief Op. Off. (as Of 10/24) |
Board members: Muhammed Javed MD, Abeer Eddib MD, Timothy Adams MD, Nicholas J Aquino MD, Thomas Beauford, Lorrie A Clemo PhD, Gary M Crosby, Daniel Magnuszewski, George E Matthews MD, William J Maggio Jr, Michael Mcmahon, Timothy G Mcevoy Esq, Paul O'Leary, John Persons, Christopher Ross, Mary Lou Rusin Rd Edd.
Source: IRS Form 990 Part VII filed by Kaleida Health (EIN 16-1533232), via the IRS e-file data. A health system's return can cover several hospitals.
340B drug pricing program
Participating since 2006
340B ID DSH330005, registered as a disproportionate share hospital; 44 registered outpatient sites; 79 active contract pharmacies. Authorizing official: Chisholm P Hugh, EVP Chief Financial Officer.
Source: HRSA 340B Office of Pharmacy Affairs Information System.
Helipad
Buffalo General Hospital
FAA location ID 56NK, a medical-use heliport at the hospital.
Source: FAA National Airspace System Resource data, cycle 2026-10-01.
Kaleida health - rehab
CCN 33T005, certified 1998, Medicare prospective payment
Kaleida health snf
CCN 335669, certified 1984, Medicare prospective payment
Childrens hospital of buffalo esrd
CCN 333562, certified 2006
Source: Worksheet S-2 Part I of Kaleida Health's latest Medicare cost report (HCRIS).
About Kaleida Health's rates and hospital price transparency.
For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Kaleida Health range from $300 to $618 across 3 insurers. Aetna's rate is $300. The median at nearby comparable hospitals is $468. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Diagnostic colonoscopy (CPT 45378), published negotiated rates at Kaleida Health range from $1,052 to $2,492 across 4 insurers. Cigna's rate is $1,648. The median at nearby comparable hospitals is $1,919. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Vaginal delivery, hospital stay (MS-DRG 807), published negotiated rates at Kaleida Health range from $4,288 to $14,907 across 4 insurers. UnitedHealthcare's rate is $4,288. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Screening mammography, bilateral (CPT 77067), published negotiated rates at Kaleida Health range from $92 to $123 across 3 insurers. Blue Cross Blue Shield's rate is $92. The median at nearby comparable hospitals is $163. What a patient pays depends on their plan's deductible, coinsurance and network status.
Kaleida Health has a CMS overall hospital star rating of 3 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is lower than 42% of US hospitals.
Yes. CMS counts 0.44 Medicare-funded residents per bed at Kaleida Health for fiscal year 2027, so it is a major teaching hospital.
Yes. Under the Hospital Readmissions Reduction Program, Medicare cuts Kaleida Health's base inpatient payments by an estimated 0.47% in fiscal year 2027 for more readmissions than expected.
In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (449 discharges), heart failure and shock with mcc (210 discharges), percutaneous and other intracardiac procedures without mcc (182 discharges).
Kaleida Health's Medicare case mix index is 2.24 for fiscal year 2027, higher than 89% of hospitals paid under the inpatient prospective payment system.
Kaleida Health reported 49,100 inpatient discharges and 289,689 inpatient days from Jan 1, 2025 to Dec 31, 2025.
Kaleida Health reported 7,991 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.
Kaleida Health reported $1.9B in net patient revenue on $5.5B of gross charges for Jan 1, 2025 to Dec 31, 2025, an operating margin of 0.7%, and net income of $182.2M.
Kaleida Health reported $123.8M of unreimbursed and uncompensated care for Jan 1, 2025 to Dec 31, 2025, including $26.1M of charity care at cost.
Kaleida Health's Medicare enrollment lists Donald Boyd as President, Chief Executive Officer since 2022.
Insurers' price transparency files list Kaleida Health under employer identification number 16-1533232 ((multi-state) Kaleida Health). 25 health plans and networks list 16-1533232 for it.
Yes. HRSA's 340B database lists Kaleida Health (340B ID DSH330005) as a participating disproportionate share hospital since 2006, with 79 active contract pharmacies.
1,688 clinicians who bill Medicare list Kaleida Health as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are physician assistant (192), internal medicine physician (191), family medicine physician (154).
Yes. CMS's Provider of Services file lists DNV as the accrediting organization for Kaleida Health, effective 2016.
In its Medicare enrollment, Kaleida Health reports Kaleida Health as 5% or greater direct ownership interest (100%).
CMS lists 37 services at Kaleida Health, including Acute Renal Dialysis, Cardiac Catheterization Lab, Cardiac Thoracic Surgery, CARF Inpatient Rehabilitation (Commission On Accreditation Of Rehabilitation Facilities Inpatient Rehabilitation), Clinical Laboratory, Coronary Care Unit.
In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at Kaleida Health came from ZIP codes 14221 (1,868), 14120 (1,081), 14094 (948).
Kaleida Health has 1,068 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. 986 are Medicare-certified beds in CMS's Provider of Services file. Facility type: Short Term Acute Care Hospital.
Kaleida Health is located at 100 High Street, Buffalo, NY 14203. Its main phone number is (716) 859-8620.
Kaleida Health's CMS Certification Number (CCN), also called its Medicare provider number, is 330005.
The National Provider Identifier (NPI) on file for Kaleida Health is 1366473183.
Kaleida Health lists 13 in-network payers, including Aetna, Aspirus Health Plan, Banner Health, Cigna, and is Medicare-certified. Insurance acceptance may vary by plan, so confirm coverage with your insurer or the hospital's billing department.
105 disclosed rate categories. Each shows the payer, category, code type and group with its code range, and contract type, along with how the rate compares with the state average.
Under 45 CFR Part 180, every US hospital must publish a machine-readable file of its standard charges, including gross charges, discounted cash prices and payer-specific negotiated rates, in the CMS template format. PayerPrice can help hospitals publish and maintain these files.
A chargemaster (charge description master, or CDM) is a hospital's master list of billable items, with codes, descriptions and gross charges. A chargemaster review looks at those lines for accuracy and pricing. PayerPrice can help hospitals review their chargemaster; contact us to discuss your needs.
For hospital finance and compliance teams
The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.
We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.
{
"description": "MRI of brain (no contrast)",
"code_information": [
{ "code": "611", "type": "RC" },
{ "code": "70551", "type": "CPT" }
],
"standard_charges": [{
"setting": "outpatient",
"minimum": 250,
"maximum": 400,
"gross_charge": 1200,
"discounted_cash": 1080,
"payers_information": [
{
"payer_name": "Platform Health Insurance",
"plan_name": "PPO",
"methodology": "fee schedule",
"standard_charge_dollar": 400
},
{
"payer_name": "Region Health Insurance",
"plan_name": "HMO",
"methodology": "fee schedule",
"standard_charge_dollar": 250
}
]
}]
}Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.
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