| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 68.86 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 10.47 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 20.67 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.24 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.143 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 75.42 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.69 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.605 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.738 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 18.98 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 76.53 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.86 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 6.163 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.69 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.3 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 57.19 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 74.38 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 22.93 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.238 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 19.88 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.19 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 14.16 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.167 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 85.84 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 14.98 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 85.02 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 71.53 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.628 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.84 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 74.79 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.791 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.42 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 82.95 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 4.14 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 12.91 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 10.23 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 24.02 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 65.74 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.26 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.81 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 72.05 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 10.81 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 17.14 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 71.19 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.186 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 21.63 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 72.53 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.047 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 21.42 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 82.58 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.698 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 13.72 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 54.3 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 12.7 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 33 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 79.52 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.952 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 7.326 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 65.74 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.12 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 26.93 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.19 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 42.3 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 34.98 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 22.72 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.81 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 13.37 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 86.63 | | |