| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 70.64 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 10.56 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 18.79 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 83.69 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.759 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 79.88 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.09 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.699 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.315 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.42 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 81.51 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.22 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.027 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.278 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 13.47 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 62.21 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 77.09 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 19.6 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.685 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.19 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.46 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 14.63 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.056 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 85.37 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 16.42 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 83.58 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 76.38 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.297 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 17.33 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 79.28 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.516 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 15.2 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 86.14 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.688 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.17 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 8.753 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 20.79 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 70.45 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.57 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.222 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 74.89 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 9.938 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 15.17 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 75.05 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.95 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 76.77 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.703 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 17.53 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 84.83 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.531 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 11.64 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 66.56 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 6.575 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 26.86 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.96 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 6.466 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 70.55 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.26 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 22.99 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.389 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 48.08 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 30.03 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 21.89 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.241 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 13 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 87 | | |