Short Term Acute Care HospitalGovernment - State

Maui Memorial Medical Center

Kaiser Permanente · Wailuku, HI

221 Mahalani Street, Wailuku, HI 96793(808) 442-5101

2 of 5

CMS star rating

219

Beds

9,178

Inpatient discharges a year

$382.5M

Net patient revenue a year

In-network payers

About this hospital

Maui Memorial Medical Center is a 219-bed government - state hospital in Wailuku, HI, affiliated with Kaiser Permanente. Below you'll find publicly disclosed negotiated rates and facility details, including 27 in-network payers and 212 disclosed rate categories.

Sole community hospital
Reclassified as rural
Disproportionate share hospital
340B participant

CCN: 120002
NPI: 1013379460
Website: mauihealth.org
Health system: Kaiser Permanente
Teaching: No Medicare-funded residents
County: Maui County
Metro area: Kahului-Wailuku, HI MSA
Medicare contractor: Jurisdiction E, Noridian Healthcare Solutions (01011)
In Medicare since: 1966
Last CMS survey: 1986

Prices for common services

The 24 services Maui Memorial Medical Center most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.

Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.

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Childbirth · Inpatient

Cesarean delivery, hospital stay

MS-DRG 788

$14,872

negotiated rate

HMSA$14,872

CMS lists this service as CPT 59510, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 788, so these are facility case rates.

Hospital reports neonatal nursery services to CMS

Childbirth · Inpatient

Vaginal delivery, hospital stay

MS-DRG 807

$7,587

negotiated rate

HMSA$7,587

CMS lists this service as CPT 59400, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 807, so these are facility case rates.

Hospital reports neonatal nursery services to CMS

CT imaging

CT abdomen and pelvis with contrast

CPT 74177

$236 - $2,437

from 2 insurers · median $1,337

UnitedHealthcare$236

Insurer A*$2,437

Medicare $447Nearby hospitals $1,309In line with nearby hospitals

Common here, based on CMS Medicare volume

Medicine & Surgery · Inpatient

Major cardiothoracic procedure with cardiac catheterization and MCC

MS-DRG 216

$158,601

negotiated rate

AetnaNot published

Insurer A*$158,601

Medicare $90,833Nearby hospitals $177,23511% below nearby hospitals

Hospital reports cardiac thoracic surgery services to CMS

How the insurers pay at Maui Memorial Medical Center

Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.

Insurer	Services	Median % of Medicare	Above nearby	Below nearby
Insurer A*	19	383%	8	0
Insurer B*	17	98%	12	0
Insurer C*	5	-	0	1

How we chose these services: 2 appear in this hospital's own Medicare claims, 15 are common here based on CMS Medicare volume, and 7 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Maui Memorial Medical Center, or start a free trial.

Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

Aspirus Health PlanAvera Health PlansBanner HealthEMI HealthGroup Health Cooperative of South Central WisconsinHarvard Pilgrim Health Care (Point32Health)

More about this hospital

Quality
2 of 5 stars
- 140 min in the ER before going home (US median 148)
- Medicare readmissions penalty (-0.05%)
See quality ratings
Doctors and services
Accredited by The Joint Commission
- No Medicare-funded residents
- 40 services
- 231 affiliated clinicians
See doctors and services
Finances
$382.5M net patient revenue
- Operating margin on patient care 3.4%
- $4.7M unreimbursed and uncompensated care
- $75.3M net income
See finances
Ownership and leadership
Owned by Kaiser Foundation Hospitals
- State
- Michael A Rembis, chief executive
- 340B drug pricing program participant
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for Maui Memorial Medical Center in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
81-1559375Maui Memorial Medical Center	51Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ameri Health and 46 more	1013379460 Maui Health System A Kaiser Foundation Hospitals LLC1861854226 Maui Health System A Kaiser Foundation Hospitals LLC1336501634 Maui Health System A Kaiser Foundation Hospitals LLCand 23 more

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

221 Mahalani Street, Wailuku, HI 96793

(808) 442-5101

Get directions

Quality ratings (CMS Care Compare)

How Maui Memorial Medical Center compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.

Overall star rating
2 of 5
Lower than 73% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
Worse on 2 of 7 measures
0 better, 5 no different, 2 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 1 of 6 measures
1 better, 5 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Worse on 2 of 9 measures
1 better, 6 no different, 2 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
3 of 5
Lower than 40% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
63%
Lower than 79% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Penalized
Among the worst-performing 25% of US hospitals
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
1.17
Higher than 87% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Time in the ER before going home
140 min
Lower than 56% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
88%
Higher than 95% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better

Measure details and reporting periods

Measure	Result	Period
Overall star ratingCMS: Overall hospital quality star rating	2 of 5
Death rates	Worse on 2 of 7 measures
Safety	Better on 1 of 6 measures
Readmissions	Worse on 2 of 9 measures
Patient survey ratingCMS: Summary star rating	3 of 5	2024-10-01 to 2025-09-30
Would definitely recommendCMS: "YES", patients would definitely recommend the hospital	63%	2024-10-01 to 2025-09-30
Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction	Penalized	2026
Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90)	1.17	2022-07-01 to 2024-06-30
Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better	140 min	2024-10-01 to 2025-09-30
Sepsis careCMS: Appropriate care for severe sepsis and septic shock	88%	2024-10-01 to 2025-09-30

Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.

Medicare quality penalties and bonuses

How Medicare adjusts Maui Memorial Medical Center's inpatient payments for its readmissions, quality and cost results.

-0.05% on Medicare payments
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
+0.47% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.

Source: CMS IPPS final rule Impact File (FY 2027).

Every CMS quality measure

Each result CMS publishes for Maui Memorial Medical Center, beside the US median and the average of HI hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Deaths and complications19 measures

Risk-adjusted 30-day death rates and surgical complications; lower is better.

Measure	Maui Memorial Medical Center	US median	HI average	CMS comparison	US rank
Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31	Not Available		4.2
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 2,019 cases	4.2	3.9	3.677		Worse than 63% of US hospitals
Death rate for heart attack patients2022-07-01 to 2025-06-30 · 80 cases	12.5	11.8	11.4		Worse than 73% of US hospitals
Death rate for CABG surgery patients2022-07-01 to 2025-06-30 · 28 cases	2.1	2.3	1.9		Better than 59% of US hospitals
Death rate for COPD patients2022-07-01 to 2025-06-30 · 33 cases	10.8	8.5	8.983		Worse than 92% of US hospitals
Death rate for heart failure patients2022-07-01 to 2025-06-30 · 146 cases	12.8	11	10.66		Worse than 82% of US hospitals
Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 210 cases	19.2	15.2	15.07		Worse than 92% of US hospitals
Death rate for stroke patients2023-07-01 to 2025-06-30 · 230 cases	15.9	11.6	10.71		Worse than 91% of US hospitals
Pressure ulcer rate2022-07-01 to 2024-06-30 · 2,156 cases	1.33	0.51	0.8555	No Different Than the National Rate	Worse than 94% of US hospitals
Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 · 33 cases	191	173	174	No Different Than the National Rate	Worse than 78% of US hospitals
Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 2,439 cases	0.18	0.2	0.2464	No Different Than the National Rate	Better than 76% of US hospitals
In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 2,466 cases	0.29	0.27	0.2773	No Different Than the National Rate	Worse than 72% of US hospitals
Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 486 cases	2.05	2.29	2.417	No Different Than the National Rate	Better than 83% of US hospitals
Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 91 cases	1.63	1.63	1.579	No Different Than the National Rate	Better than 50% of US hospitals
Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 97 cases	7.67	8.88	8.895	No Different Than the National Rate	Better than 76% of US hospitals
Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 523 cases	4.11	3.4	3.842	No Different Than the National Rate	Worse than 84% of US hospitals
Postoperative sepsis rate2022-07-01 to 2024-06-30 · 92 cases	4.9	5.105	5.092	No Different Than the National Rate	Better than 66% of US hospitals
Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 134 cases	1.69	1.72	1.765	No Different Than the National Rate	Better than 63% of US hospitals
Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 496 cases	1.48	1.02	1.22	No Different Than the National Rate	Worse than 95% of US hospitals

Readmissions and return visits14 measures

Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.

Measure	Maui Memorial Medical Center	US median	HI average	CMS comparison	US rank
Hospital return days for heart attack patients2022-07-01 to 2025-06-30 · 75 cases	11.8	4.2	9.6		Worse than 64% of US hospitals
Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 153 cases	-22.8	1.25	21.92		Better than 82% of US hospitals
Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 213 cases	-1.8	3.85	5.255		Better than 58% of US hospitals
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30	Not Available
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 390 cases	12.8	12.9	12.99	No Different Than the National Rate	Better than 55% of US hospitals
Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 72 cases	9.1	10.7	10.2	No Different Than the National Rate	Better than 93% of US hospitals
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 72 cases	6.6	5.3	6.222	No Different Than the National Rate	Worse than 93% of US hospitals
Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 121 cases	1.1	1	1.118	No Different than expected	Worse than 69% of US hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 149 cases	13.8	14.4	14.19		Better than 77% of US hospitals
Rate of readmission for CABG2023-07-01 to 2025-06-30 · 41 cases	10.6	10.9	10.83		Better than 57% of US hospitals
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 114 cases	19.4	19.8	19.52		Better than 68% of US hospitals
Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 380 cases	19	21.3	21.05		Better than 97% of US hospitals
Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30	Not Available		5.68
Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 480 cases	16.5	17.2	16.64		Better than 80% of US hospitals

Infections36 measures

Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.

Measure	Maui Memorial Medical Center	US median	HI average	CMS comparison	US rank
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.499	0.172	0.2329	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	3.787	1.504	2.335	No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30	3,715	1,370	5,053	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	2.548	0.9835	4.482	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	4	0	2.5	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30	1.57	0.484	0.7274	No Different than National Benchmark	Worse than 95% of US hospitals
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.014	0.138	0.2057	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	1.408	1.392	2.329	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30	4,206	1,799	4,489	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	3.502	1.377	4.821	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	1	0	3.429	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30	0.286	0.399	0.7816	No Different than National Benchmark	Better than 61% of US hospitals
SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30	0.299	0.2345	0.3714	No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30	3.203	2.135	2.964	No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30	108	61	84.83	No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30	2.549	1.591	2.192	No Different than National Benchmark
SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30	3	1	2.333	No Different than National Benchmark
SSI - Colon Surgery2024-10-01 to 2025-09-30	1.177	0.7155	1.054	No Different than National Benchmark	Worse than 75% of US hospitals
SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available
SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30	13	38	30.17
SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30	0.102	0.328	0.2526
SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30	0	0	0.3333
SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30	Not Available
MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30	0.015	0.193	0.0446	No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30	1.505	1.855	2.003	No Different than National Benchmark
MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30	79,794	14,451	43,478	No Different than National Benchmark
MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30	3.276	0.567	2.397	No Different than National Benchmark
MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30	1	0	0.6429	No Different than National Benchmark
MRSA Bacteremia2024-10-01 to 2025-09-30	0.305	0.597	0.2263	No Different than National Benchmark	Better than 74% of US hospitals
Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30	0.129	0.127	0.2111	Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30	0.425	0.747	1.026	Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30	75,860	13,646	44,003	Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30	44.97	5.683	21.87	Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30	11	2	8.429	Better than the National Benchmark
Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30	0.245	0.279	0.4274	Better than the National Benchmark	Better than 55% of US hospitals

Patient survey (HCAHPS)68 measures

How recent inpatients answered each survey question, with CMS's star rating per topic.

Measure	Maui Memorial Medical Center	US median	HI average	US rank
Room was "always" clean2024-10-01 to 2025-09-30 · 1,407 cases	69	73	76.47	Worse than 67% of US hospitals
Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 1,407 cases	11	8	6.733	Worse than 70% of US hospitals
Room was "usually" clean2024-10-01 to 2025-09-30 · 1,407 cases	20	18	16.8
Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 1,407 cases	85	87	88.46	Worse than 63% of US hospitals
Cleanliness - star rating2024-10-01 to 2025-09-30 · 1,407 cases	3	4	3.923	Worse than 53% of US hospitals
Nurses "always" communicated well2024-10-01 to 2025-09-30 · 1,407 cases	76	80	79.2	Worse than 72% of US hospitals
Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 1,407 cases	90	91	91.85	Worse than 66% of US hospitals
Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 1,407 cases	5	4	4.2	Worse than 61% of US hospitals
Nurse communication - star rating2024-10-01 to 2025-09-30 · 1,407 cases	3	3	3.769	Worse than 49% of US hospitals
Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 1,407 cases	19	16	16.6
Doctors "always" communicated well2024-10-01 to 2025-09-30 · 1,407 cases	74	79	79.73	Worse than 83% of US hospitals
Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 1,407 cases	89	91	91.62	Worse than 71% of US hospitals
Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 1,407 cases	7	5	5.267	Worse than 72% of US hospitals
Doctor communication - star rating2024-10-01 to 2025-09-30 · 1,407 cases	2	3	3.462	Worse than 71% of US hospitals
Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 1,407 cases	19	16	15
Staff "always" explained2024-10-01 to 2025-09-30 · 1,407 cases	58	61	61.8	Worse than 66% of US hospitals
Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 1,407 cases	76	77	78.62	Worse than 53% of US hospitals
Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 1,407 cases	21	19	17.13	Worse than 58% of US hospitals
Communication about medicines - star rating2024-10-01 to 2025-09-30 · 1,407 cases	2	3	3	Worse than 53% of US hospitals
Staff "usually" explained2024-10-01 to 2025-09-30 · 1,407 cases	21	19	21.07
Discharge information - linear mean score2024-10-01 to 2025-09-30 · 1,407 cases	85	86	86.46	Worse than 57% of US hospitals
No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 1,407 cases	15	13	13.27	Worse than 63% of US hospitals
Discharge information - star rating2024-10-01 to 2025-09-30 · 1,407 cases	3	3	3.462	Worse than 45% of US hospitals
Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 1,407 cases	85	87	86.73	Worse than 63% of US hospitals
No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 1,407 cases	14	14	14.85	Better than 49% of US hospitals
Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 1,407 cases	86	86	85.15	Better than 49% of US hospitals
Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 1,407 cases	70	74	75.38	Worse than 74% of US hospitals
Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 1,407 cases	8	7	6.538	Worse than 63% of US hospitals
Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 1,407 cases	22	19	18.08
Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 1,407 cases	73	77	78.92	Worse than 77% of US hospitals
Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 1,407 cases	7	6	5.154	Worse than 64% of US hospitals
Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 1,407 cases	20	17	15.92
Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,407 cases	80	85	85.31	Worse than 85% of US hospitals
Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,407 cases	5	3	3.385	Worse than 73% of US hospitals
Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,407 cases	15	11	11.31
Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 1,407 cases	11	8	8	Worse than 75% of US hospitals
Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 1,407 cases	27	20	21.2
Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 1,407 cases	62	72	70.8	Worse than 84% of US hospitals
Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 1,407 cases	85	88	88.38	Worse than 78% of US hospitals
Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 1,407 cases	2	3	3.308	Worse than 78% of US hospitals
Staff "always" explained new medications2024-10-01 to 2025-09-30 · 1,407 cases	72	74	74.46	Worse than 62% of US hospitals
Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 1,407 cases	10	9	8.615	Worse than 52% of US hospitals
Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 1,407 cases	18	16	16.92
Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 1,407 cases	71	75	75.46	Worse than 74% of US hospitals
Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 1,407 cases	6	5	5.538	Worse than 51% of US hospitals
Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 1,407 cases	23	20	19
Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 1,407 cases	73	77	76.62	Worse than 70% of US hospitals
Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 1,407 cases	5	4	4.077	Worse than 55% of US hospitals
Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 1,407 cases	22	19	19.31
Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,407 cases	83	86	86	Worse than 72% of US hospitals
Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,407 cases	3	3	2.385	Worse than 50% of US hospitals
Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,407 cases	14	11	11.62
"Always" quiet at night2024-10-01 to 2025-09-30 · 1,407 cases	46	59	53.73	Worse than 88% of US hospitals
"Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 1,407 cases	15	9	12.33	Worse than 79% of US hospitals
"Usually" quiet at night2024-10-01 to 2025-09-30 · 1,407 cases	39	31	33.93
Quietness - linear mean score2024-10-01 to 2025-09-30 · 1,407 cases	76	82	78.54	Worse than 80% of US hospitals
Quietness - star rating2024-10-01 to 2025-09-30 · 1,407 cases	2	3	2.769	Worse than 76% of US hospitals
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 1,407 cases	7	5	5	Worse than 67% of US hospitals
"YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 1,407 cases	63	71	71.93	Worse than 79% of US hospitals
Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 1,407 cases	84	87	88.31	Worse than 74% of US hospitals
"YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 1,407 cases	30	23	23.07
Recommend hospital - star rating2024-10-01 to 2025-09-30 · 1,407 cases	3	4	3.923	Worse than 58% of US hospitals
Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 1,407 cases	44	47	49.69	Worse than 64% of US hospitals
Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 1,407 cases	32	30	27.62	Worse than 57% of US hospitals
Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 1,407 cases	24	22	22.69
Summary star rating2024-10-01 to 2025-09-30 · 1,407 cases	3	3	3.462	Worse than 40% of US hospitals
No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 1,407 cases	15	12	11.92	Worse than 73% of US hospitals
Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 1,407 cases	85	88	88.08	Worse than 73% of US hospitals

Timely and effective care30 measures

How often the hospital gave recommended care, and how fast.

Measure	Maui Memorial Medical Center	US median	HI average	US rank
Emergency department volume2024-01-01 to 2024-12-31	high
Global Malnutrition Composite Score2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31	Not Available
Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 · 13,098 cases	8	8	4.6	Better than 47% of US hospitals
Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 · 1,978 cases	1	1	0.25	Worse than 34% of US hospitals
Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31	Not Available		0
Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 1,341 cases	57	79	65.63	Worse than 80% of US hospitals
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 406 cases	146	154	119	Better than 56% of US hospitals
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 376 cases	140	148	120	Better than 56% of US hospitals
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 28 cases	260	247	196	Worse than 55% of US hospitals
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		277
Left before being seen2024-01-01 to 2024-12-31 · 54,775 cases	0	1	0.8824	The best result, shared by 23% of US hospitals
Head CT results2024-10-01 to 2025-09-30 · 14 cases	57	74	68.14	Worse than 79% of US hospitals
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 213 cases	70	97	91.73	Worse than 94% of US hospitals
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31	Not Available
ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31	Not Available
Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 2,116 cases	14	15	11.31	Better than 52% of US hospitals
Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 269 cases	88	65	76.08	Better than 95% of US hospitals
Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 120 cases	92	73	85	Better than 89% of US hospitals
Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 · 74 cases	100	88	87.36	The best result, shared by 11% of US hospitals
Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 269 cases	94	82	90.67	Better than 93% of US hospitals
Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 180 cases	98	94	92.92	Better than 77% of US hospitals
Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 · 201 cases	97	98	95.7	Worse than 51% of US hospitals
Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31 · 68 cases	57	75	71.75	Worse than 92% of US hospitals
Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 · 181 cases	90	94	92.86	Worse than 77% of US hospitals
Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		70.5
Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		88.33

Outpatient imaging2 measures

How often scans were ordered when they may not be needed; lower is better.

Measure	Maui Memorial Medical Center	US median	HI average	CMS comparison	US rank
Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30	1	5	4.446		Better than 92% of US hospitals
Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30	Not Available		6.189

Medicare spending per patient1 measure

Medicare spending around an inpatient stay compared with the US (1 is the US median).

Measure	Maui Memorial Medical Center	US median	HI average	CMS comparison	US rank
Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31	0.86	0.99	0.8855		Better than 94% of US hospitals

Value-based purchasing scores9 measures

The scores Medicare uses to raise or lower inpatient payments; higher is better.

Measure	Maui Memorial Medical Center	US median	HI average	US rank
VBP clinical outcomes domain scoreFY 2026	12.5	20	20.86	Worse than 66% of US hospitals
VBP clinical outcomes weighted domain scoreFY 2026	3.125	5	5.216	Worse than 66% of US hospitals
VBP efficiency and cost reduction domain scoreFY 2026	80	10	61.82	Better than 94% of US hospitals
VBP efficiency and cost reduction weighted domain scoreFY 2026	20	2.5	15.45	Better than 93% of US hospitals
VBP person and community engagement domain scoreFY 2026	24	34	38.64	Worse than 70% of US hospitals
VBP person and community engagement weighted domain scoreFY 2026	6	8.75	9.659	Worse than 71% of US hospitals
VBP safety domain scoreFY 2026	26.67	40	42.33	Worse than 75% of US hospitals
VBP safety weighted domain scoreFY 2026	6.667	10	10.58	Worse than 75% of US hospitals
VBP total performance scoreFY 2026	35.79	29.5	40.91	Better than 71% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
VBP clinical outcomes domain score	66	54	26.67	22.5	15	12.5
VBP clinical outcomes weighted domain score	16.5	13.5	6.667	5.625	3.75	3.125
VBP efficiency and cost reduction domain score	80	Not Available	50	40	50	80
VBP efficiency and cost reduction weighted domain score	20	Not Available	12.5	10	12.5	20
VBP person and community engagement domain score	17	Not Available	Not Available	12	11	24
VBP person and community engagement weighted domain score	4.25	Not Available	Not Available	3	2.75	6
VBP safety domain score	26	Not Available	Not Available	30	16	26.67
VBP safety weighted domain score	6.5	Not Available	Not Available	7.5	4	6.667
VBP total performance score	47.25	Not Available	Not Available	26.13	23	35.79

Readmissions Reduction Program6 measures

Excess readmission ratios by condition; above 1 means more readmissions than expected.

Measure	Maui Memorial Medical Center	US median	HI average	US rank
READM-30-AMI-HRRP2021-07-01 to 2024-06-30 · 83 cases	1.015	0.9995	1.005	Worse than 60% of US hospitals
READM-30-CABG-HRRP2021-07-01 to 2024-06-30	N/A		0.9704
READM-30-COPD-HRRP2021-07-01 to 2024-06-30	0.9526	0.9969	0.9963	Better than 87% of US hospitals
READM-30-HF-HRRP2021-07-01 to 2024-06-30 · 156 cases	0.9504	0.9983	1.003	Better than 80% of US hospitals
READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30	N/A		0.9556
READM-30-PN-HRRP2021-07-01 to 2024-06-30 · 201 cases	0.9367	0.9955	0.9561	Better than 86% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
READM-30-AMI-HRRP	0.9455	0.9507	0.9369	0.9655	0.9981	1.015
READM-30-CABG-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-COPD-HRRP	0.9869	0.9994	1.003	1.003	0.9527	0.9526
READM-30-HF-HRRP	0.9936	1.004	1.034	1.01	0.9527	0.9504
READM-30-HIP-KNEE-HRRP	0.9328	0.9507	N/A	N/A	N/A	N/A
READM-30-PN-HRRP	0.9075	0.9456	0.9326	0.9427	0.9282	0.9367

Hospital-Acquired Condition Reduction Program8 measures

Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.

Measure	Maui Memorial Medical Center	US median	HI average	US rank
CAUTI standardized infection ratio2023-01-01 to 2024-12-31	1.359	0.489	0.9801	Worse than 93% of US hospitals
CDI standardized infection ratio2023-01-01 to 2024-12-31	0.393	0.346	0.5455	Worse than 57% of US hospitals
CLABSI standardized infection ratio2023-01-01 to 2024-12-31	1.616	0.559	0.8835	Worse than 96% of US hospitals
HAC Reduction Program payment reductionFY 2026	Yes
MRSA standardized infection ratio2023-01-01 to 2024-12-31	1.105	0.6405	0.4982	Worse than 81% of US hospitals
Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30	1.169	0.9628	1.068	Worse than 87% of US hospitals
SSI standardized infection ratio2023-01-01 to 2024-12-31	1.246	0.7945	1.393	Worse than 76% of US hospitals
Total HAC scoreFY 2026	1.174	-0.0453	0.4309	Worse than 96% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
HAC Reduction Program payment reduction	No	No	N/A	No	Yes	Yes
Total HAC score	0.1771	0.2512	0	-0.1256	0.5193	1.174

Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2008)
Accreditation
Limited
Medical school affiliation
State
Ownership type
213
Medicare-certified beds
411
Registered nurses (full-time equivalent)
1966
In Medicare since

40 services at Maui Memorial Medical Center

Emergency and trauma: Emergency Psychiatric Care
Intensive care: Coronary Care UnitSurgical ICU (Medical Surgical Intensive Care Unit)Surgical ICU (Surgical Intensive Care Unit)
Heart: Cardiac Catheterization LabCardiac Thoracic Surgery
Surgery: AnesthesiaInpatient SurgicalNeurosurgicalOphthalmic SurgeryOR (Operating Room)Orthopedic SurgeryOutpatient SurgeryPostoperative Recovery RoomReconstructive Surgery
Imaging: CT ScanDiagnostic RadiologyMRI (Magnetic Resonance Imaging)Nuclear MedicineTherapeutic Radiology
Cancer: Chemotherapy
Transplant and dialysis: Acute Renal Dialysis
Women and children: Clinical LaboratoryNeonatal NurseryObstetrics / Child BirthPediatric Care
Behavioral health: Adult Inpatient Psychiatric CareOutpatient Psychiatric CarePsychiatric Care of Children and/or Adolescents
Rehabilitation and therapy: CARF Inpatient Rehabilitation (Commission On Accreditation Of Rehabilitation Facilities Inpatient Rehabilitation)OT (Occupational Therapy)Outpatient RehabilitationPT (Physical Therapy)Respiratory CareSpeech Pathology
Other services: Dietary CareESWL (Extracorporeal Shockwave Lithotripter)OutpatientPharmacySocial Care

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Maui Memorial Medical Center reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.

9,178
Inpatient discharges
Medicare 15%, Medicaid 29%
57,308
Inpatient days
72% of available bed days used
1,287
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 839660). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Maui Memorial Medical Center reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	7,617	468	49,223	57,308
Discharges	1,337	2,627	5,214	9,178
Average length of stay	5.7 days	0.2 days	9.4 days	6.2 days
Average daily census	20.9	1.3	134.9	157.0

15,598
Medicare Advantage days
2,537 discharges
12,856
Medicaid managed care days
391 discharges
4,052
Observation bed days

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	188	48,036	6,485	70%
Intensive care unit	31	7,256	1,132	64%
Nursery		2,016

Source: CMS cost report (HCRIS, Form 2552-10), report 839660, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Medicare inpatient stays

What Maui Memorial Medical Center treats Medicare patients for most often, in 2024. 693 Medicare discharges in 27 published DRGs; 9% surgical; 77% in DRGs with complications (CC or MCC).

Condition or procedure	Discharges	Average charges	Average Medicare payment	Estimated cost	DRG weight
Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical	112	$59,607	$29,422	$21,339	1.98
Heart failure and shock with MCCMS-DRG 291, medical	73	$42,696	$18,693	$15,285	1.28
Respiratory infections and inflammations with MCCMS-DRG 177, medical	50	$49,213	$21,550	$17,618	1.70
Simple pneumonia and pleurisy with MCCMS-DRG 193, medical	49	$42,188	$19,583	$15,103	1.33
Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with MCCMS-DRG 640, medical	30	$45,366	$19,399	$16,241	1.32
Septicemia or severe sepsis without MV >96 hours without MCCMS-DRG 872, medical	30	$35,888	$14,856	$12,848	1.03
Intracranial hemorrhage or cerebral infarction with MCCMS-DRG 064, medical	29	$49,815	$27,064	$17,834	2.00
Gastrointestinal hemorrhage with CCMS-DRG 378, medical	27	$40,976	$14,043	$14,670	0.98
Gastrointestinal hemorrhage with MCCMS-DRG 377, medical	23	$52,511	$26,625	$18,799	1.79
Kidney and urinary tract infections with MCCMS-DRG 689, medical	22	$31,320	$16,649	$11,213	1.17
Hip and femur procedures except major joint with CCMS-DRG 481, surgical	20	$72,357	$30,811	$25,904	2.07
Other kidney and urinary tract diagnoses with MCCMS-DRG 698, medical	19	$41,762	$24,412	$14,951	1.65
Cellulitis without MCCMS-DRG 603, medical	18	$23,688	$12,764	$8,480	0.88
Kidney and urinary tract infections without MCCMS-DRG 690, medical	18	$21,404	$10,902	$7,663	0.81
Intracranial hemorrhage or cerebral infarction with CC or tpa in 24 hoursMS-DRG 065, medical	16	$46,425	$13,186	$16,620	1.02
Pulmonary edema and respiratory failureMS-DRG 189, medical	16	$41,798	$16,663	$14,964	1.23
Hip replacement with principal diagnosis of hip fracture without MCCMS-DRG 522, surgical	16	$66,812	$30,435	$23,919	2.11
Infectious and parasitic diseases with o.r. procedures with MCCMS-DRG 853, surgical	16	$162,377	$65,088	$58,131	5.00
PsychosesMS-DRG 885, medical	16	$28,727	$20,677	$10,284	1.37
Acute myocardial infarction, discharged alive with MCCMS-DRG 280, medical	12	$49,242	$22,680	$17,629	1.59

See all 27 Medicare inpatient DRGs at Maui Memorial Medical Center

Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.

Medicare outpatient services

The comprehensive outpatient service groups (APCs) Maui Memorial Medical Center billed Medicare for most in 2024: 552 services in all.

Service group	Services	Patients	Average charges	Average Medicare payment	US average payment
Comprehensive Observation ServicesAPC 8011	152	146	$20,731	$2,615	$2,090
Level 2 Excision/ Biopsy/ Incision and DrainageAPC 5072	42	42	$9,475	$1,515	$1,220
Level 2 Musculoskeletal ProceduresAPC 5112	41	39	$9,751	$1,570	$1,196
Level 1 Laparoscopy and Related ServicesAPC 5361	41	41	$32,797	$5,387	$4,358
Level 5 Urology and Related ServicesAPC 5375	31	26	$31,541	$5,078	$3,918
Level 3 Vascular ProceduresAPC 5183	30	29	$12,640	$3,122	$2,405
Level 1 Endovascular ProceduresAPC 5191	28	28	$21,219	$2,782	$2,208
Level 2 Upper GI ProceduresAPC 5302	28	25	$11,541	$1,674	$1,445
Level 4 Musculoskeletal ProceduresAPC 5114	27	26	$34,296	$6,930	$5,339
Level 5 Musculoskeletal ProceduresAPC 5115	25	25	$42,882	$12,842	$10,772

See all 16 Medicare outpatient services at Maui Memorial Medical Center

Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Maui Memorial Medical Center in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 2,539 in 2020 to 3,461 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share	Share in 2020
96793	826	24%	5,813	$50.1M	91%	87%
96732	647	19%	4,245	$39.9M	92%	91%
96753	518	15%	3,606	$30.8M	90%	87%
96768	364	11%	2,363	$21.8M	87%	94%
96761	360	10%	2,404	$22.4M	91%	89%
96790	202	6%	1,304	$12.8M	86%	83%
96708	196	6%	1,477	$11.9M	94%	85%
96733	97	3%	793	$6.2M	100%	100%
96779	80	2%	458	$4.3M	100%	100%
96713	54	2%	361	$4.2M	100%	100%
96763	34	1%	253	$2.5M	56%	51%
96788	31	1%	202	$1.6M	100%	100%
96784	18	1%	106	$951,441	100%	100%
96720	17	0%	215	$2.8M	1%
96740	17	0%	99	$1.3M	2%	2%

Source: CMS Hospital Service Area file. Shares are of the 3,461 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Maui Memorial Medical Center reported at its latest Medicare certification survey (1986). Counts are people, not full-time equivalents.

411
Registered nurses
25
Licensed practical nurses
5
Physicians
2
Physician assistants
15
Pharmacists
19
Respiratory therapists
6
Physical therapists
8
Occupational therapists
2
Speech pathologists and audiologists
31
Radiology technicians
3
Nuclear medicine technicians
4
Medical technologists
4
Dietitians
25
Social workers
1
Psychologists
653
Other personnel

Source: CMS Provider of Services file.

Doctors and clinicians

231 clinicians who bill Medicare list Maui Memorial Medical Center as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Anesthesiology Physician 22
Emergency Medicine Physician 21
Hospitalist Physician 18
Internal Medicine Physician 15
Surgery Physician 14
Diagnostic Radiology Physician 13
Cardiovascular Disease Physician 10
Family Medicine Physician 9
Anatomic Pathology & Clinical Pathology Physician 6
Gastroenterology Physician 6

Daniel Brunengraber, M.D.
Diagnostic Radiology Physician
NPI 1679734990
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Eugene Choi, MD
Diagnostic Radiology Physician
NPI 1336304948
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Douglas Rusnack, MD
Diagnostic Radiology Physician
NPI 1336101005
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Jason Murri, D.O.
Diagnostic Radiology Physician
NPI 1952788440
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James Muto, MD
Cardiovascular Disease Physician
NPI 1134222151
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Horng Bruce Lin, M.D.
Vascular & Interventional Radiology Physician
NPI 1255395398
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Martin Edwards, M.D.
Diagnostic Radiology Physician
NPI 1457641086
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Timothy Berney, M.D.
Orthopaedic Surgery Physician
NPI 1548239239
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Marc Rosenthal, M.D.
Otolaryngology Physician
NPI 1144290339
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Ryan Smith, DO, FACC
Cardiovascular Disease Physician
NPI 1639157365
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Ryan Franke
Diagnostic Radiology Physician
NPI 1295093375
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Rafik Zarifa, M.D.
Diagnostic Radiology Physician
NPI 1073855607
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Owen Chan, MD, PHD
Anatomic Pathology & Clinical Pathology Physician
NPI 1629309620
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Amanda Marn, M.D.
Cardiovascular Disease Physician
NPI 1790006286
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Rana Fattahi, MD
Diagnostic Radiology Physician
NPI 1114155405
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Soren Carlsen, MD
Urology Physician
NPI 1063568657
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Kellen Jex, MD
Gastroenterology Physician
NPI 1952698532
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Michael Zaghi, M.D.
Diagnostic Radiology Physician
NPI 1811179955
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Su-Yu Li, MD
Vascular & Interventional Radiology Physician
NPI 1013247899
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Amr El-Sergany, M.D.
Vascular Surgery Physician
NPI 1639484603
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Adam Protain, MD
Nephrology Physician
NPI 1083879803
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Benjamin Falit, M.D.
Radiation Oncology Physician
NPI 1437474046
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Janelle Otsuji, M.D.
Anatomic Pathology & Clinical Pathology Physician
NPI 1972958155
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Jaryd Yee, MD
Diagnostic Radiology Physician
NPI 1245674506
See commercial rates for Jaryd Yee, MD

Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Income statement

Revenue, expenses and income Maui Memorial Medical Center reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$1B	265.2%
Inpatient	$495.6M	129.6%
Outpatient	$518.8M	135.6%
Contractual allowances and discounts	-$631.9M	-165.2%
Net patient revenue	$382.5M	100.0%
Operating expenses	-$369.6M	-96.6%
Operating income from patient care	$12.9M	3.4%
Other income	$62.4M	16.3%
Contributions and donations	$8,956	0.0%
Investment income	$3.4M	0.9%
Government appropriations	$53.1M	13.9%
Other	$5.8M	1.5%
Net income	$75.3M	19.7%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$125.3M	12.5%
Medicaid (including managed care)	$196.3M	19.7%
Other payers and self-pay	$677M	67.8%
Total charges	$998.6M	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 839660, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Maui Memorial Medical Center's latest cost report.

3.4%
Operating margin
Operating income from patient care / net patient revenue
16.9%
Total margin
Net income / net patient revenue plus other income
17.6%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
57% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$55.36
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
21.4%
Return on assets
Net income for a year / total assets
35.2%
Return on equity
Net income for a year / fund balance
0.09
Long-term debt to fund balance
Mortgages, notes and loans / fund balance
2.80
Current ratio
Current assets / current liabilities
1.83
Quick ratio
Cash, temporary investments and net receivables / current liabilities
2 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
140 days
Days in patient receivables
Net patient receivables / daily net patient revenue
81 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
1.26
Asset turnover
Total revenue for a year / total assets
9.6 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 839660, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Maui Memorial Medical Center owned and owed at the end of its reporting period (Dec 2025), across all fund types: $351.9M in total assets and a $214.2M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	$2M	0.6%
Patient receivables, net	$146.3M	41.6%
Inventory	$7.4M	2.1%
Total current assets	$227.3M	64.6%
Property and equipment, net of depreciation	$67.5M	19.2%
Investments and other assets	$57.1M	16.2%
Total assets	$351.9M	100.0%
Current liabilities	$81.1M	23.0%
Long-term debt	$18.9M	5.4%
Total liabilities	$137.6M	39.1%
Fund balance (net assets)	$214.2M	60.9%

Source: CMS cost report (HCRIS, Form 2552-10), report 839660, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Charity care and uncompensated care

Care Maui Memorial Medical Center provided without full payment, as reported on Worksheet S-10 of its cost report.

$2.6M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$6.7M
Bad debt
Patient bills written off as uncollectible, at charges
-$6.4M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$4.7M
Total unreimbursed and uncompensated care
1.3% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)
$443,099
Government grants and appropriations
Government grants or transfers supporting hospital operations

Source: CMS cost report (HCRIS, Form 2552-10), report 839660, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Maui Memorial Medical Center's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Net patient revenue	$253.4M	$291.5M	$335.5M	$328.9M	$359.6M	$382.5M
Operating expenses	$317.3M	$343.8M	$347.3M	$354.2M	$351.9M	$369.6M
Operating margin	-25.2%	-18.0%	-3.5%	-7.7%	2.2%	3.4%
Net income	-$2.5M	$30.5M	$9.8M	-$2.8M	$39.5M	$75.3M
Total assets	$152.8M	$183.4M	$238.8M	$268.3M	$310M	$351.9M
Discharges	8,096	8,536	8,631	8,417	8,843	9,178
Inpatient days	61,690	65,202	67,039	66,808	58,597	57,308
Medicare Advantage days	10,929	13,869	15,435	15,702	16,565	15,598
Beds	219	219	219	219	219	219
Employees (FTE)	1,319	1,371	1,368	1,301	1,280	1,287

Source: CMS cost report (HCRIS, Form 2552-10), report 839660, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Maui Memorial Medical Center reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 41 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Operating room	$12.9M	$38.4M	$134.5M	0.29	29,566
Drugs charged to patients		$33.5M	$129M	0.26
Emergency	$13.7M	$29.2M	$175M	0.17	17,921
Clinic	$4.2M	$18.1M	$18.1M	1.00	9,479
Laboratory		$17.2M	$97.1M	0.18	6,669
Radiology-diagnostic	$3.4M	$11M	$98.2M	0.11	10,782
Cardiac catheterization	$2.6M	$9.7M	$5.6M	1.72	5,178
Observation beds (non-distinct part		$7M	$17.6M	0.40
Impl. dev. charged to patients		$6.1M	$12.1M	0.51
Respiratory therapy	$2.3M	$5.7M	$21M	0.27	1,375
Delivery room & labor room	$31,345	$5.3M	$7.6M	0.70	8,066
Cardiology	$2.1M	$3.9M	$8.7M	0.45	2,970
Renal dialysis	$1.6M	$3.8M	$3.8M	1.02	4,025
Physical therapy	$1.9M	$3.6M	$5.5M	0.66	2,864
Radiology-therapeutic	$1.1M	$2.6M	$2.1M	1.22	3,628
Occupational therapy	$1.1M	$2.2M	$4.6M	0.48	2,081
Blood storing processing & trans.		$1.7M	$9.6M	0.18	272
Radioisotope	$223,514	$1.5M	$3.8M	0.40	1,884
Anesthesiology	$72,063	$1.3M	$47.4M	0.03	304
Mri	$312,314	$1.2M	$12.6M	0.09	3,815
Phych partial hosp	$243,811	$871,143	$446,348	1.95	3,541
Speech pathology	$237,467	$574,747	$1.8M	0.32	103
Electroencephalography	$211,942	$356,516	$219,268	1.63
Medical supplies charged to patient		$30,412	$7.4M	0.00

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$46.7M	$90M	$124M	0.73	56,918
Intensive care unit	$7.2M	$17.6M	$46.2M	0.38	20,143
Nursery		$3.8M	$4.9M	0.78	1,736

Overhead (general service) departments

Department	Salaries	Direct cost	Paid hours	Average hourly wage	Square feet
Administrative & general	$20.1M	$45.1M	401,350	$49.98	62,249
Operation of plant	$5M	$19.8M	125,893	$39.41	27,492
Pharmacy	$5M	$6.8M	79,956	$62.77	3,746
Employee benefits department	$3.4M	$5.7M	27,764	$120.94	1,749
Nursing administration	$3M	$4.2M	47,253	$63.36	3,885
Central services & supply	$2.4M	$4.1M	69,823	$34.12	15,822
Housekeeping	$1.6M	$4.1M	57,923	$27.82	2,445
Cap rel costs-mvble equip		$3.9M
Medical records & library	$2M	$3.2M	51,816	$39.31	1,797
Cap rel costs-bldg & fixt		$2.5M			365,491
Cafeteria	$185,699	$2.5M	52,791	$30.31	7,730
Dietary	$2.5M	$2.4M	34,952	$30.71	5,866
Social service	$459,730	$745,518	11,397	$40.34	827
Laundry & linen service	$619,836	$564,909	24,763	$25.03	6,423

Source: CMS cost report (HCRIS, Form 2552-10), report 839660, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Medicare payment profile

The factors Medicare uses to set what it pays Maui Memorial Medical Center for an inpatient stay.

1.88
Case mix index
Higher than 69% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
No Medicare-funded residents
Teaching status
Medicare-funded interns and residents per bed (FY 2027).
28.6%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
1,352
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).

Show FY 2021 to FY 2027

IPPS fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026	FY 2027
Case mix index	1.88	1.88	1.83	1.89	1.78	1.81	1.88
Wage index	1.256	1.305	1.359	1.378	1.309	1.260	1.198
Readmissions adjustment	-0.03%	-0.01%	0.00%	-0.09%	-0.04%	-0.01%	-0.05%
Value-based purchasing adjustment	+0.80%	+1.03%	+1.03%	-0.07%	+0.48%	+0.06%	+0.47%
Medicare inpatient stays	1,558	1,558	1,354	1,348	1,281	1,303	1,352

Source: CMS IPPS final rule Impact File (FY 2027).

Frequently asked questions

About Maui Memorial Medical Center's rates and hospital price transparency.

How much does an MRI cost at Maui Memorial Medical Center?

For MRI brain before and after contrast (CPT 70553), published negotiated rates at Maui Memorial Medical Center range from $912 to $2,073 across 2 insurers. UnitedHealthcare's rate is $912. The median at nearby comparable hospitals is $1,476. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a CT scan cost at Maui Memorial Medical Center?

For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Maui Memorial Medical Center range from $236 to $2,437 across 2 insurers. UnitedHealthcare's rate is $236. The median at nearby comparable hospitals is $1,309. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a colonoscopy cost at Maui Memorial Medical Center?

For Colonoscopy with polyp removal (CPT 45385), published negotiated rates at Maui Memorial Medical Center range from $1,200 to $3,883 across 2 insurers. Aetna's rate is $3,883. The median at nearby comparable hospitals is $2,255. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does giving birth cost at Maui Memorial Medical Center?

For Cesarean delivery, hospital stay (MS-DRG 788), published negotiated rates at Maui Memorial Medical Center range from $14,872 to $14,872 across 1 insurers. HMSA Blue Cross Blue Shield's rate is $14,872. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a mammogram cost at Maui Memorial Medical Center?

For Screening mammography, bilateral (CPT 77067), published negotiated rates at Maui Memorial Medical Center range from $93 to $405 across 2 insurers. UnitedHealthcare's rate is $93. The median at nearby comparable hospitals is $219. What a patient pays depends on their plan's deductible, coinsurance and network status.

What is Maui Memorial Medical Center's CMS star rating?

Maui Memorial Medical Center has a CMS overall hospital star rating of 2 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is lower than 73% of US hospitals.

Is Maui Memorial Medical Center a teaching hospital?

CMS reports no Medicare-funded interns or residents at Maui Memorial Medical Center for fiscal year 2027.

Does Medicare penalize Maui Memorial Medical Center for readmissions?

Yes. Under the Hospital Readmissions Reduction Program, Medicare cuts Maui Memorial Medical Center's base inpatient payments by an estimated 0.05% in fiscal year 2027 for more readmissions than expected.

What are the most common Medicare inpatient stays at Maui Memorial Medical Center?

In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (112 discharges), heart failure and shock with mcc (73 discharges), respiratory infections and inflammations with mcc (50 discharges).

What is Maui Memorial Medical Center's case mix index?

Maui Memorial Medical Center's Medicare case mix index is 1.88 for fiscal year 2027, higher than 69% of hospitals paid under the inpatient prospective payment system.

For hospital finance and compliance teams

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The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.

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CMS v3 example: standard_charge_information[0]

{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

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Gross, discounted cash, payer-specific and de-identified min / max charges
cms-hpt.txt file and homepage footer link
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About this hospital

Prices for common services

How the insurers pay at Maui Memorial Medical Center

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Quality ratings (CMS Care Compare)

Medicare quality penalties and bonuses

Every CMS quality measure

Accreditation and services

40 services at Maui Memorial Medical Center

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Medicare inpatient stays

Medicare outpatient services

Where patients come from

Staff and facilities

Doctors and clinicians

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Charity care and uncompensated care

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Medicare payment profile

Ownership

Changes of ownership

Leadership

Officers and directors on the Medicare enrollment

Programs and facilities

Comparable hospitals nearby

Frequently asked questions

Running price transparency at a hospital like this one?

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