Short Term Acute Care HospitalVoluntary Non-Profit - Private

Mayo Clinic Hospital - Jacksonville Florida

Mayo Clinic · Jacksonville, FL

4500 San Pablo Road South, Jacksonville, FL 32224(904) 953-2000

5 of 5

CMS star rating

324

Beds

20,382

Inpatient discharges a year

$1.6B

Net patient revenue a year

In-network payers

About this hospital

Mayo Clinic Hospital - Jacksonville Florida is a 324-bed voluntary non-profit - private hospital in Jacksonville, FL, affiliated with Mayo Clinic. Below you'll find publicly disclosed negotiated rates and facility details, including 33 in-network payers and 191 disclosed rate categories.

Rural referral center
Reclassified as rural
Helipad

CCN: 100151
NPI: 1891782470
Website: mayoclinic.org
Health system: Mayo Clinic
Teaching: Major teaching hospital
County: Duval County
Metro area: Jacksonville, FL MSA
Medicare contractor: Jurisdiction N, First Coast Service Options (09001)
In Medicare since: 1966
Last CMS survey: 2021

Prices for common services

The 24 services Mayo Clinic Hospital - Jacksonville Florida most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.

Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.

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Digestive procedures

Upper GI endoscopy with biopsy

CPT 43239

$2,872 - $8,385

from 2 insurers · median $5,628

Aetna$8,385

Insurer A*$2,872

Medicare $867Nearby hospitals $3,14979% above nearby hospitals

Common here, based on CMS Medicare volume

Gynecology

Hysteroscopy with sampling of the uterine lining

CPT 58558

$10,537 - $13,605

from 2 insurers · median $12,071

Blue Cross$13,605

Insurer A*$10,537

Medicare $3,094Nearby hospitals $8,56841% above nearby hospitals

76 Medicare claims in Level 4 Gynecologic Procedures (CMS 2024)

Digestive procedures

Colonoscopy with biopsy

CPT 45380

$3,260 - $9,257

from 2 insurers · median $6,258

Aetna$9,257

Insurer A*$3,260

Medicare $1,144Nearby hospitals $3,30589% above nearby hospitals

Common here, based on CMS Medicare volume

Digestive procedures

Colonoscopy with polyp removal

CPT 45385

$3,260 - $6,500

from 2 insurers · median $4,880

Aetna$6,500

Insurer A*$3,260

Medicare $1,144Nearby hospitals $3,41343% above nearby hospitals

Common here, based on CMS Medicare volume

How the insurers pay at Mayo Clinic Hospital - Jacksonville Florida

Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.

Insurer	Services	Median % of Medicare	Above nearby	Below nearby
Insurer A*	22	367%	22	0
Insurer B*	18	267%	7	6

How we chose these services: 12 appear in this hospital's own Medicare claims, 10 are common here based on CMS Medicare volume, and 2 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Mayo Clinic Hospital - Jacksonville Florida, or start a free trial.

Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

Ameri HealthAspirus Health PlanAvera Health PlansBanner HealthCenteneEMI Health

More about this hospital

Quality
5 of 5 stars
- 206 min in the ER before going home (US median 148)
- Medicare readmissions penalty (-0.14%)
See quality ratings
Doctors and services
Accredited by The Joint Commission
- Major teaching hospital
- 24 services
- 1,555 affiliated clinicians
See doctors and services
Finances
$1.6B net patient revenue
- Operating margin on patient care 25.2%
- $43.9M unreimbursed and uncompensated care
- $410.3M net income
See finances
Ownership and leadership
Owned by Mayo Clinic
- Private (not for profit)
- Kent Thielen, chief executive
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for Mayo Clinic Hospital - Jacksonville Florida in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
59-0714831(multi-state) Mayo Clinic Florida	69Aetna, BCBS Florida Blue, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems and 64 more	1891782470 Mayo Clinic Florida1659355725 Mayo Clinic Florida1790772317 Mayo Clinic Jacksonvilleand 12 more
59-3337028(multi-state) Mayo Clinic Jacksonville	28Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, AmeriBen and 23 more	1790772317 Mayo Clinic Jacksonville1285621631 Mayo Clinic Jacksonville1962499079 Mayo Clinic Jacksonvilleand 8 more

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

4500 San Pablo Road South, Jacksonville, FL 32224

(904) 953-2000

Get directions

Quality ratings (CMS Care Compare)

How Mayo Clinic Hospital - Jacksonville Florida compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.

Overall star rating
5 of 5
The top rating, shared by 12% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
Better on 6 of 8 measures
6 better, 2 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 4 of 7 measures
4 better, 3 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Mixed on 11 measures
1 better, 9 no different, 1 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
4 of 5
Higher than 60% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
89%
Higher than 96% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Not penalized
Not among the worst-performing 25%
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
0.94
Lower than 61% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Time in the ER before going home
206 min
Higher than 84% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
65%
Lower than 50% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better

Measure details and reporting periods

Measure	Result	Period
Overall star ratingCMS: Overall hospital quality star rating	5 of 5
Death rates	Better on 6 of 8 measures
Safety	Better on 4 of 7 measures
Readmissions	Mixed on 11 measures
Patient survey ratingCMS: Summary star rating	4 of 5	2024-10-01 to 2025-09-30
Would definitely recommendCMS: "YES", patients would definitely recommend the hospital	89%	2024-10-01 to 2025-09-30
Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction	Not penalized	2026
Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90)	0.94	2022-07-01 to 2024-06-30
Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better	206 min	2024-10-01 to 2025-09-30
Sepsis careCMS: Appropriate care for severe sepsis and septic shock	65%	2024-10-01 to 2025-09-30

Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.

Medicare quality penalties and bonuses

How Medicare adjusts Mayo Clinic Hospital - Jacksonville Florida's inpatient payments for its readmissions, quality and cost results.

-0.14% on Medicare payments
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
+1.37% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.

Source: CMS IPPS final rule Impact File (FY 2027).

Every CMS quality measure

Each result CMS publishes for Mayo Clinic Hospital - Jacksonville Florida, beside the US median and the average of FL hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Deaths and complications19 measures

Risk-adjusted 30-day death rates and surgical complications; lower is better.

Measure	This hospital	US median	FL average	CMS comparison	US rank
Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 · 60 cases	4.8	4.1	4.079		Worse than 79% of US hospitals
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 4,562 cases	2.8	3.9	3.852		Better than 96% of US hospitals
Death rate for heart attack patients2022-07-01 to 2025-06-30 · 177 cases	11.1	11.8	11.73		Better than 72% of US hospitals
Death rate for CABG surgery patients2022-07-01 to 2025-06-30 · 128 cases	2	2.3	2.425		Better than 66% of US hospitals
Death rate for COPD patients2022-07-01 to 2025-06-30 · 188 cases	7	8.5	8.439		Better than 87% of US hospitals
Death rate for heart failure patients2022-07-01 to 2025-06-30 · 857 cases	8.8	11	10.18		Better than 88% of US hospitals
Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 1,110 cases	11.2	15.2	14.53		Better than 95% of US hospitals
Death rate for stroke patients2023-07-01 to 2025-06-30 · 456 cases	10.1	11.6	12.29		Better than 78% of US hospitals
Pressure ulcer rate2022-07-01 to 2024-06-30 · 13,615 cases	0.93	0.51	0.4931	No Different Than the National Rate	Worse than 86% of US hospitals
Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 · 336 cases	118	173	157	Better Than the National Rate	Better than 99% of US hospitals
Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 15,533 cases	0.1	0.2	0.2028	No Different Than the National Rate	Better than 99% of US hospitals
In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 17,711 cases	0.25	0.27	0.2619	No Different Than the National Rate	Better than 71% of US hospitals
Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 4,959 cases	3	2.29	2.221	No Different Than the National Rate	Worse than 94% of US hospitals
Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 3,974 cases	1.44	1.63	1.666	No Different Than the National Rate	Better than 85% of US hospitals
Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 3,723 cases	6.42	8.88	10.09	Better Than the National Rate	Better than 90% of US hospitals
Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 6,068 cases	4.22	3.4	3.451	No Different Than the National Rate	Worse than 87% of US hospitals
Postoperative sepsis rate2022-07-01 to 2024-06-30 · 3,936 cases	3.53	5.105	5.314	Better Than the National Rate	Better than 97% of US hospitals
Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 1,916 cases	1.9	1.72	1.744	No Different Than the National Rate	Worse than 80% of US hospitals
Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 4,881 cases	0.64	1.02	1.015	No Different Than the National Rate	Better than 99% of US hospitals

Readmissions and return visits14 measures

Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.

Measure	This hospital	US median	FL average	CMS comparison	US rank
Hospital return days for heart attack patients2022-07-01 to 2025-06-30 · 182 cases	16.8	4.2	6.584		Worse than 70% of US hospitals
Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 1,022 cases	-6.5	1.25	5.092		Better than 61% of US hospitals
Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 1,203 cases	0.2	3.85	10		Better than 55% of US hospitals
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30	Not Available
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 3,215 cases	13.7	12.9	12.99	No Different Than the National Rate	Worse than 82% of US hospitals
Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 133 cases	9.6	10.7	10.88	No Different Than the National Rate	Better than 82% of US hospitals
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 133 cases	5.1	5.3	5.071	No Different Than the National Rate	Better than 62% of US hospitals
Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 3,357 cases	1	1	1.025	No Different than expected	Worse than 32% of US hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 151 cases	15.2	14.4	14.67		Worse than 84% of US hospitals
Rate of readmission for CABG2023-07-01 to 2025-06-30 · 101 cases	9.6	10.9	11.26		Better than 86% of US hospitals
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 189 cases	18.5	19.8	20.09		Better than 95% of US hospitals
Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 842 cases	21.5	21.3	21.72		Worse than 55% of US hospitals
Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 · 56 cases	6	5.8	6.043		Worse than 61% of US hospitals
Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 991 cases	16.7	17.2	17.53		Better than 73% of US hospitals

Infections36 measures

Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.

Measure	This hospital	US median	FL average	CMS comparison	US rank
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.378	0.172	0.171	Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	0.914	1.504	1.532	Better than the National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30	32,095	1,370	6,400	Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	33.2	0.9835	6.715	Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	20	0	2.91	Better than the National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30	0.603	0.484	0.4204	Better than the National Benchmark	Worse than 61% of US hospitals
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.205	0.138	0.108	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	0.773	1.392	1.34	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30	15,587	1,799	5,797	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	21.38	1.377	7.323	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	9	0	1.994	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30	0.421	0.399	0.2852	Better than the National Benchmark	Worse than 52% of US hospitals
SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30	0.662	0.2345	0.2555	No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30	1.984	2.135	2.068	No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30	399	61	165	No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30	10.92	1.591	4.383	No Different than National Benchmark
SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30	13	1	2.695	No Different than National Benchmark
SSI - Colon Surgery2024-10-01 to 2025-09-30	1.19	0.7155	0.5945	No Different than National Benchmark	Worse than 76% of US hospitals
SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.3092
SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		3.299
SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30	102	38	122
SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30	0.87	0.328	1.019
SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30	0	0	0.9178
SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30	Not Available		0.8847
MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30	0.036	0.193	0.2518	Better than the National Benchmark
MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30	0.709	1.855	2.062	Better than the National Benchmark
MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30	107,387	14,451	79,857	Better than the National Benchmark
MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30	9.322	0.567	4.912	Better than the National Benchmark
MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30	2	0	3.406	Better than the National Benchmark
MRSA Bacteremia2024-10-01 to 2025-09-30	0.215	0.597	0.6437	Better than the National Benchmark	Better than 79% of US hospitals
Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30	0.163	0.127	0.1018	Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30	0.469	0.747	0.5253	Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30	107,387	13,646	74,489	Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30	48.88	5.683	40.31	Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30	14	2	8.343	Better than the National Benchmark
Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30	0.286	0.279	0.1937	Better than the National Benchmark	Worse than 51% of US hospitals

Patient survey (HCAHPS)68 measures

How recent inpatients answered each survey question, with CMS's star rating per topic.

Measure	This hospital	US median	FL average	US rank
Room was "always" clean2024-10-01 to 2025-09-30 · 1,683 cases	79	73	71.66	Better than 72% of US hospitals
Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 1,683 cases	5	8	9.891	Better than 73% of US hospitals
Room was "usually" clean2024-10-01 to 2025-09-30 · 1,683 cases	16	18	18.45
Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 1,683 cases	91	87	85.97	Better than 81% of US hospitals
Cleanliness - star rating2024-10-01 to 2025-09-30 · 1,683 cases	4	4	3.345	Better than 47% of US hospitals
Nurses "always" communicated well2024-10-01 to 2025-09-30 · 1,683 cases	83	80	76.09	Better than 69% of US hospitals
Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 1,683 cases	93	91	89.61	Better than 69% of US hospitals
Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 1,683 cases	3	4	6.19	Better than 58% of US hospitals
Nurse communication - star rating2024-10-01 to 2025-09-30 · 1,683 cases	4	3	2.752	Better than 51% of US hospitals
Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 1,683 cases	14	16	17.72
Doctors "always" communicated well2024-10-01 to 2025-09-30 · 1,683 cases	83	79	75.14	Better than 71% of US hospitals
Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 1,683 cases	93	91	88.47	Better than 77% of US hospitals
Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 1,683 cases	4	5	7.586	Better than 62% of US hospitals
Doctor communication - star rating2024-10-01 to 2025-09-30 · 1,683 cases	4	3	2.412	Better than 63% of US hospitals
Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 1,683 cases	13	16	17.27
Staff "always" explained2024-10-01 to 2025-09-30 · 1,683 cases	64	61	57.89	Better than 64% of US hospitals
Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 1,683 cases	81	77	73.7	Better than 79% of US hospitals
Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 1,683 cases	16	19	23.56	Better than 69% of US hospitals
Communication about medicines - star rating2024-10-01 to 2025-09-30 · 1,683 cases	4	3	2.127	Better than 79% of US hospitals
Staff "usually" explained2024-10-01 to 2025-09-30 · 1,683 cases	20	19	18.56
Discharge information - linear mean score2024-10-01 to 2025-09-30 · 1,683 cases	89	86	82.49	Better than 78% of US hospitals
No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 1,683 cases	10	13	16.93	Better than 78% of US hospitals
Discharge information - star rating2024-10-01 to 2025-09-30 · 1,683 cases	4	3	2.564	Better than 55% of US hospitals
Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 1,683 cases	90	87	83.07	Better than 78% of US hospitals
No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 1,683 cases	9	14	18.54	Better than 88% of US hospitals
Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 1,683 cases	91	86	81.46	Better than 88% of US hospitals
Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 1,683 cases	79	74	70.37	Better than 78% of US hospitals
Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 1,683 cases	6	7	9.37	Better than 53% of US hospitals
Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 1,683 cases	15	19	20.26
Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 1,683 cases	82	77	73.03	Better than 76% of US hospitals
Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 1,683 cases	4	6	8.179	Better than 70% of US hospitals
Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 1,683 cases	14	17	18.79
Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,683 cases	89	85	81.71	Better than 77% of US hospitals
Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,683 cases	3	3	5.116	Better than 49% of US hospitals
Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,683 cases	8	11	13.18
Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 1,683 cases	4	8	11.29	Better than 82% of US hospitals
Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 1,683 cases	9	20	21.17
Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 1,683 cases	87	72	67.53	Better than 94% of US hospitals
Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 1,683 cases	94	88	86.03	Better than 96% of US hospitals
Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 1,683 cases	5	3	2.842	The top rating, shared by 8% of US hospitals
Staff "always" explained new medications2024-10-01 to 2025-09-30 · 1,683 cases	78	74	71.53	Better than 71% of US hospitals
Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 1,683 cases	6	9	12.06	Better than 79% of US hospitals
Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 1,683 cases	16	16	16.41
Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 1,683 cases	78	75	71.91	Better than 70% of US hospitals
Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 1,683 cases	4	5	8.017	Better than 66% of US hospitals
Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 1,683 cases	18	20	20.07
Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 1,683 cases	81	77	72.97	Better than 74% of US hospitals
Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 1,683 cases	3	4	6.636	Better than 64% of US hospitals
Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 1,683 cases	16	19	20.4
Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,683 cases	89	86	83.14	Better than 70% of US hospitals
Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,683 cases	1	3	3.931	Better than 77% of US hospitals
Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,683 cases	10	11	12.93
"Always" quiet at night2024-10-01 to 2025-09-30 · 1,683 cases	65	59	55.95	Better than 69% of US hospitals
"Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 1,683 cases	6	9	13.1	Better than 70% of US hospitals
"Usually" quiet at night2024-10-01 to 2025-09-30 · 1,683 cases	29	31	30.94
Quietness - linear mean score2024-10-01 to 2025-09-30 · 1,683 cases	86	82	79.46	Better than 79% of US hospitals
Quietness - star rating2024-10-01 to 2025-09-30 · 1,683 cases	4	3	2.952	Better than 56% of US hospitals
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 1,683 cases	1	5	8.328	Better than 91% of US hospitals
"YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 1,683 cases	89	71	68.33	Better than 96% of US hospitals
Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 1,683 cases	95	87	85.1	Better than 97% of US hospitals
"YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 1,683 cases	10	23	23.34
Recommend hospital - star rating2024-10-01 to 2025-09-30 · 1,683 cases	5	4	3.248	The top rating, shared by 24% of US hospitals
Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 1,683 cases	51	47	44.04	Better than 67% of US hospitals
Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 1,683 cases	26	30	35.17	Better than 69% of US hospitals
Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 1,683 cases	23	22	20.79
Summary star rating2024-10-01 to 2025-09-30 · 1,683 cases	4	3	2.691	Better than 60% of US hospitals
No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 1,683 cases	10	12	15.27	Better than 70% of US hospitals
Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 1,683 cases	90	88	84.73	Better than 70% of US hospitals

Timely and effective care30 measures

How often the hospital gave recommended care, and how fast.

Measure	This hospital	US median	FL average	US rank
Emergency department volume2024-01-01 to 2024-12-31	high
Global Malnutrition Composite Score2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31	Not Available
Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31	Not Available		9.6
Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 · 5,617 cases	1	1	1.783	Worse than 34% of US hospitals
Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31 · 10,238 cases	1	0	0.25	Worse than 84% of US hospitals
Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 9,178 cases	50	79	54.34	Worse than 86% of US hospitals
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 409 cases	209	154	158	Worse than 82% of US hospitals
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 390 cases	206	148	155	Worse than 84% of US hospitals
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 18 cases	222	247	232	Better than 60% of US hospitals
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		284
Left before being seen2024-01-01 to 2024-12-31 · 43,203 cases	1	1	0.9578	Better than 42% of US hospitals
Head CT results2024-10-01 to 2025-09-30	Not Available		71.05
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 65 cases	86	97	88.5	Worse than 84% of US hospitals
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31	Not Available
ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31	Not Available		42.04
Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 5,689 cases	22	15	16.11	Worse than 90% of US hospitals
Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 194 cases	65	65	72.73	Worse than 50% of US hospitals
Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 70 cases	69	73	76.81	Worse than 59% of US hospitals
Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 · 37 cases	86	88	91.16	Worse than 57% of US hospitals
Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 196 cases	83	82	85.87	Better than 52% of US hospitals
Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 125 cases	94	94	93.99	Worse than 49% of US hospitals
Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 · 353 cases	99	98	96.49	Better than 70% of US hospitals
Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31	Not Available		73.79
Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31	Not Available		92.03
Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		90.41
Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		97.2

Outpatient imaging2 measures

How often scans were ordered when they may not be needed; lower is better.

Measure	This hospital	US median	FL average	CMS comparison	US rank
Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30	1.1	5	4.695		Better than 91% of US hospitals
Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30	Not Available		13.95

Medicare spending per patient1 measure

Medicare spending around an inpatient stay compared with the US (1 is the US median).

Measure	This hospital	US median	FL average	CMS comparison	US rank
Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31	1.02	0.99	1.02		Worse than 64% of US hospitals

Value-based purchasing scores9 measures

The scores Medicare uses to raise or lower inpatient payments; higher is better.

Measure	This hospital	US median	FL average	US rank
VBP clinical outcomes domain scoreFY 2026	78.33	20	27.85	Better than 99% of US hospitals
VBP clinical outcomes weighted domain scoreFY 2026	19.58	5	6.982	Better than 99% of US hospitals
VBP efficiency and cost reduction domain scoreFY 2026	0	10	3.961	The worst result, shared by 43% of US hospitals
VBP efficiency and cost reduction weighted domain scoreFY 2026	0	2.5	0.9903	The worst result, shared by 43% of US hospitals
VBP person and community engagement domain scoreFY 2026	82	34	30.97	Better than 97% of US hospitals
VBP person and community engagement weighted domain scoreFY 2026	20.5	8.75	7.789	Better than 96% of US hospitals
VBP safety domain scoreFY 2026	35	40	48.78	Worse than 58% of US hospitals
VBP safety weighted domain scoreFY 2026	8.75	10	12.31	Worse than 58% of US hospitals
VBP total performance scoreFY 2026	48.83	29.5	27.88	Better than 92% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
VBP clinical outcomes domain score	58	68.33	68	51.67	63.33	78.33
VBP clinical outcomes weighted domain score	14.5	17.08	17	12.92	15.83	19.58
VBP efficiency and cost reduction domain score	20	Not Available	30	20	0	0
VBP efficiency and cost reduction weighted domain score	5	Not Available	7.5	5	0	0
VBP person and community engagement domain score	77	Not Available	Not Available	67	57	82
VBP person and community engagement weighted domain score	19.25	Not Available	Not Available	16.75	14.25	20.5
VBP safety domain score	34	Not Available	Not Available	12	30	35
VBP safety weighted domain score	8.5	Not Available	Not Available	3	7.5	8.75
VBP total performance score	47.25	Not Available	Not Available	37.67	37.58	48.83

Readmissions Reduction Program6 measures

Excess readmission ratios by condition; above 1 means more readmissions than expected.

Measure	This hospital	US median	FL average	US rank
READM-30-AMI-HRRP2021-07-01 to 2024-06-30 · 164 cases	1.108	0.9995	1.025	Worse than 94% of US hospitals
READM-30-CABG-HRRP2021-07-01 to 2024-06-30	0.8134	1	1.02	Better than 98% of US hospitals
READM-30-COPD-HRRP2021-07-01 to 2024-06-30 · 171 cases	0.9798	0.9969	1.009	Better than 66% of US hospitals
READM-30-HF-HRRP2021-07-01 to 2024-06-30 · 956 cases	1.021	0.9983	1.028	Worse than 64% of US hospitals
READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30	1.072	0.9916	1.049	Worse than 71% of US hospitals
READM-30-PN-HRRP2021-07-01 to 2024-06-30 · 1,019 cases	0.9479	0.9955	1.014	Better than 81% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
READM-30-AMI-HRRP	0.9675	1.02	1.076	1.04	1.086	1.108
READM-30-CABG-HRRP	0.9335	0.9516	0.9053	0.8597	0.8905	0.8134
READM-30-COPD-HRRP	0.914	0.9526	0.962	1.047	0.9956	0.9798
READM-30-HF-HRRP	0.983	0.9958	1.015	1.051	1.053	1.021
READM-30-HIP-KNEE-HRRP	1.085	1.245	1.301	1.141	0.9987	1.072
READM-30-PN-HRRP	1.043	1.036	0.9481	0.8918	0.8864	0.9479

Hospital-Acquired Condition Reduction Program8 measures

Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.

Measure	This hospital	US median	FL average	US rank
CAUTI standardized infection ratio2023-01-01 to 2024-12-31	0.458	0.489	0.41	Better than 54% of US hospitals
CDI standardized infection ratio2023-01-01 to 2024-12-31	0.329	0.346	0.2519	Better than 53% of US hospitals
CLABSI standardized infection ratio2023-01-01 to 2024-12-31	0.551	0.559	0.5307	Better than 51% of US hospitals
HAC Reduction Program payment reductionFY 2026	No
MRSA standardized infection ratio2023-01-01 to 2024-12-31	0.288	0.6405	0.7947	Better than 80% of US hospitals
Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30	0.9376	0.9628	0.9686	Better than 61% of US hospitals
SSI standardized infection ratio2023-01-01 to 2024-12-31	0.877	0.7945	0.7585	Worse than 56% of US hospitals
Total HAC scoreFY 2026	-0.2826	-0.0453	-0.1976	Better than 67% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
HAC Reduction Program payment reduction	No	No	N/A	No	No	No
Total HAC score	-0.3528	-0.3716	0	-0.4043	-0.5124	-0.2826

Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2022)
Accreditation
Major
Medical school affiliation
Private (not for profit)
Ownership type
434
Medicare-certified beds
1966
In Medicare since

24 services at Mayo Clinic Hospital - Jacksonville Florida

Emergency and trauma: Emergency Department
Intensive care: Coronary Care UnitSurgical ICU (Medical Surgical Intensive Care Unit)
Heart: Cardiac Thoracic Surgery
Surgery: AnesthesiaInpatient SurgicalOR (Operating Room)Outpatient SurgeryPostoperative Recovery Room
Imaging: Diagnostic RadiologyNuclear MedicineTherapeutic Radiology
Transplant and dialysis: Acute Renal DialysisOrgan Transplantation
Women and children: Clinical Laboratory
Rehabilitation and therapy: OT (Occupational Therapy)PT (Physical Therapy)Respiratory CareSpeech Pathology
Other services: Dental CareDietary CareOutpatientPharmacySocial Care

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Mayo Clinic Hospital - Jacksonville Florida reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.

20,382
Inpatient discharges
Medicare 46%, Medicaid 0%
115,245
Inpatient days
97% of available bed days used
2,985
Employees (full-time equivalent)
242
Interns and residents (full-time equivalent)

Source: CMS cost report (HCRIS) (report 836543). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Mayo Clinic Hospital - Jacksonville Florida reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	48,333	403	66,509	115,245
Discharges	9,280	53	11,049	20,382
Average length of stay	5.2 days	7.6 days	6.0 days	5.7 days
Average daily census	132.4	1.1	182.2	315.7

14,038
Medicare Advantage days
1,797 discharges
2,108
Medicaid managed care days
263 discharges
6,119
Observation bed days

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	269	98,078	43,695	100%
Intensive care unit	55	17,167	4,638	86%

Source: CMS cost report (HCRIS, Form 2552-10), report 836543, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Medicare inpatient stays

What Mayo Clinic Hospital - Jacksonville Florida treats Medicare patients for most often, in 2024. 8,373 Medicare discharges in 211 published DRGs; 35% surgical; 76% in DRGs with complications (CC or MCC).

Condition or procedure	Discharges	Average charges	Average Medicare payment	Estimated cost	DRG weight
Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical	516	$78,600	$15,558	$23,501	1.98
Heart failure and shock with MCCMS-DRG 291, medical	367	$46,673	$9,817	$13,955	1.28
Respiratory infections and inflammations with MCCMS-DRG 177, medical	261	$57,374	$12,162	$17,155	1.70
Major small and large bowel procedures with CCMS-DRG 330, surgical	141	$93,385	$17,364	$27,922	2.37
Other kidney and urinary tract diagnoses with MCCMS-DRG 698, medical	121	$66,029	$13,133	$19,743	1.65
Endovascular cardiac valve replacement and supplement procedures without MCCMS-DRG 267, surgical	107	$110,854	$39,199	$33,145	4.88
Esophagitis, gastroenteritis and miscellaneous digestive disorders without MCCMS-DRG 392, medical	106	$34,548	$5,197	$10,330	0.79
Septicemia or severe sepsis without MV >96 hours without MCCMS-DRG 872, medical	102	$36,836	$7,470	$11,014	1.03
Renal failure with MCCMS-DRG 682, medical	98	$44,154	$11,077	$13,202	1.50
Simple pneumonia and pleurisy with MCCMS-DRG 193, medical	94	$51,338	$9,428	$15,350	1.33
Craniotomy and endovascular intracranial procedures with MCCMS-DRG 025, surgical	90	$174,162	$35,552	$52,075	4.42
Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with MCCMS-DRG 640, medical	90	$46,849	$9,269	$14,008	1.32
Gastrointestinal hemorrhage with CCMS-DRG 378, medical	88	$39,424	$6,973	$11,788	0.98
Intracranial hemorrhage or cerebral infarction with MCCMS-DRG 064, medical	87	$80,341	$15,138	$24,022	2.00
Major chest procedures with CCMS-DRG 164, surgical	87	$86,539	$16,964	$25,875	2.55
Cellulitis without MCCMS-DRG 603, medical	87	$29,019	$6,045	$8,677	0.88
Renal failure with CCMS-DRG 683, medical	87	$30,876	$6,186	$9,232	0.90
Kidney and urinary tract infections without MCCMS-DRG 690, medical	86	$26,932	$5,451	$8,053	0.81
Kidney transplantMS-DRG 652, surgical	85	$250,653	$18,555	$74,945	3.00
Other kidney and urinary tract diagnoses with CCMS-DRG 699, medical	81	$39,139	$6,723	$11,703	1.02

See all 211 Medicare inpatient DRGs at Mayo Clinic Hospital - Jacksonville Florida

Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.

Medicare outpatient services

The comprehensive outpatient service groups (APCs) Mayo Clinic Hospital - Jacksonville Florida billed Medicare for most in 2024: 14,638 services in all.

Service group	Services	Patients	Average charges	Average Medicare payment	US average payment
Comprehensive Observation ServicesAPC 8011	1,436	1,276	$15,713	$1,933	$2,090
Level 2 Excision/ Biopsy/ Incision and DrainageAPC 5072	1,128	992	$7,036	$1,123	$1,220
Level 2 Upper GI ProceduresAPC 5302	970	823	$14,006	$1,333	$1,445
Level 5 Musculoskeletal ProceduresAPC 5115	862	824	$47,154	$10,190	$10,772
Level 1 Nerve ProceduresAPC 5431	724	608	$8,685	$1,377	$1,407
Level 1 Intraocular ProceduresAPC 5491	671	416	$16,906	$1,667	$1,752
Level 3 Vascular ProceduresAPC 5183	624	479	$15,408	$2,187	$2,405
Level 3 Urology and Related ServicesAPC 5373	589	384	$12,075	$1,350	$1,516
Level 1 Endovascular ProceduresAPC 5191	547	539	$19,804	$2,044	$2,208
Level 5 Urology and Related ServicesAPC 5375	544	512	$28,473	$3,659	$3,918

See all 60 Medicare outpatient services at Mayo Clinic Hospital - Jacksonville Florida

Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Mayo Clinic Hospital - Jacksonville Florida in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 6,297 in 2020 to 9,166 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share	Share in 2020
32224	810	9%	3,766	$60.3M	40%	36%
32082	653	7%	3,018	$53.3M	36%	33%
32225	514	6%	2,523	$44.5M	18%	17%
32246	464	5%	2,387	$37.3M	19%	12%
32250	352	4%	1,690	$26.4M	21%	21%
32233	348	4%	1,710	$27.3M	24%	18%
32256	341	4%	1,658	$24.8M	13%	16%
32259	277	3%	1,378	$25.2M	12%	9%
32081	228	2%	1,092	$22.7M	16%	20%
32092	195	2%	1,024	$22.2M	9%	9%
32034	190	2%	875	$22.7M	6%	6%
32137	169	2%	800	$22.5M	4%	5%
32084	163	2%	826	$16.2M	7%	6%
32257	156	2%	867	$15.8M	7%	6%
32223	148	2%	708	$11.2M	9%	8%
32216	138	2%	828	$13.4M	6%	5%
32086	131	1%	741	$14.8M	5%	4%
32217	129	1%	662	$10.5M	11%	9%
32207	124	1%	602	$9.7M	6%	4%
32073	123	1%	570	$10.2M	4%	4%
32218	112	1%	854	$19.1M	3%	4%
32080	108	1%	480	$12.4M	7%	6%
32210	107	1%	648	$11.5M	3%	3%
32277	100	1%	511	$8.3M	7%	7%
32258	93	1%	576	$15.4M	7%	7%

Source: CMS Hospital Service Area file. Shares are of the 9,166 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Mayo Clinic Hospital - Jacksonville Florida reported at its latest Medicare certification survey (2021). Counts are people, not full-time equivalents.

249
Licensed practical nurses
1
Nurse anesthetists (CRNAs)
15
Pharmacists
40
Respiratory therapists
59
Physical therapists
1
Occupational therapists
1
Speech pathologists and audiologists
1
Radiology technicians
1
Nuclear medicine technicians
1
Laboratory technicians
2
Dietitians
6
Social workers
738
Other personnel

Source: CMS Provider of Services file.

Doctors and clinicians

1,555 clinicians who bill Medicare list Mayo Clinic Hospital - Jacksonville Florida as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Nurse Practitioner 241
Physician Assistant 149
Certified Registered Nurse Anesthetist 123
Diagnostic Radiology Physician 105
Cardiovascular Disease Physician 60
Internal Medicine Physician 58
Hospitalist Physician 55
Gastroenterology Physician 54
Anesthesiology Physician 53
Family Medicine Physician 50

Jeremy Jones, MD
Hematology & Oncology Physician
NPI 1851681076
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Deborah Baumgarten, M.D., M.P.H.
Diagnostic Radiology Physician
NPI 1184680852
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Matthew Heller, MD
Diagnostic Radiology Physician
NPI 1649227638
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Rupan Sanyal, MD
Diagnostic Radiology Physician
NPI 1538335179
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Adam Kase, MD
Hematology & Oncology Physician
NPI 1114351574
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Gerardo Colon-Otero, MD
Hematology & Oncology Physician
NPI 1598754228
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Yanyan Lou, MD
Hematology & Oncology Physician
NPI 1659505915
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Steven Attia, DO
Hematology & Oncology Physician
NPI 1417912585
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Joseph Cernigliaro, MD
Diagnostic Radiology Physician
NPI 1386635464
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Ernesto Ayala, MD
Hematology (Internal Medicine) Physician
NPI 1336164342
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Jeffrey Dlott, M.D.
Clinical Pathology/Laboratory Medicine Physician
NPI 1841351566
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Jordan Legout, MD
Diagnostic Radiology Physician
NPI 1104145275
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Taimur Sher, MD
Hematology & Oncology Physician
NPI 1306171871
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Vivek Roy, MD
Hematology & Oncology Physician
NPI 1215926944
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Kelly Cox, D.O.
Diagnostic Radiology Physician
NPI 1366609570
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Jason Starr, DO
Hematology & Oncology Physician
NPI 1205090107
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Yujie Zhao, MD PHD
Hematology & Oncology Physician
NPI 1316153034
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Trevanne Matthews Hew, MD
Hematology & Oncology Physician
NPI 1912292178
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Andrew Bowman, MD
Diagnostic Radiology Physician
NPI 1780822569
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Frank Chen, M.D.
Diagnostic Radiology Physician
NPI 1538206347
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Talha Badar, M.D
Hematology & Oncology Physician
NPI 1760818959
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Rami Manochakian, MD
Hematology & Oncology Physician
NPI 1619112034
See commercial rates for Rami Manochakian, MD
Muhamad Alhaj Moustafa, M.D.
Hematology & Oncology Physician
NPI 1023403201
See commercial rates for Muhamad Alhaj Moustafa, M.D.
Hani Babiker, MD
Hematology & Oncology Physician
NPI 1801055595
See commercial rates for Hani Babiker, MD

Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Income statement

Revenue, expenses and income Mayo Clinic Hospital - Jacksonville Florida reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$4.6B	286.2%
Inpatient	$2.4B	148.3%
Outpatient	$2.2B	137.9%
Contractual allowances and discounts	-$3B	-186.2%
Net patient revenue	$1.6B	100.0%
Operating expenses	-$1.2B	-74.8%
Operating income from patient care	$407.2M	25.2%
Other income	$3.1M	0.2%
Other expenses	$37,725	0.0%
Net income	$410.3M	25.4%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$1.6B	35.4%
Medicaid (including managed care)	$27.5M	0.6%
Other payers and self-pay	$3B	64.1%
Total charges	$4.6B	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 836543, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Mayo Clinic Hospital - Jacksonville Florida's latest cost report.

25.2%
Operating margin
Operating income from patient care / net patient revenue
25.4%
Total margin
Net income / net patient revenue plus other income
29.2%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
28% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$43.69
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
28.2%
Return on assets
Net income for a year / total assets
40.9%
Return on equity
Net income for a year / fund balance
1.90
Current ratio
Current assets / current liabilities
58 days
Days in patient receivables
Net patient receivables / daily net patient revenue
137 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
1.11
Asset turnover
Total revenue for a year / total assets
8.3 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 836543, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Mayo Clinic Hospital - Jacksonville Florida owned and owed at the end of its reporting period (Dec 2025), across all fund types: $1.5B in total assets and a $1B fund balance.

Show the balance sheet

Line	Amount	Of total assets
Patient receivables, net	$258.4M	17.8%
Inventory	$21.1M	1.5%
Total current assets	$823.1M	56.6%
Property and equipment, net of depreciation	$628.6M	43.3%
Investments and other assets	$1.3M	0.1%
Total assets	$1.5B	100.0%
Current liabilities	$433.8M	29.9%
Total liabilities	$449.5M	30.9%
Fund balance (net assets)	$1B	69.1%

Source: CMS cost report (HCRIS, Form 2552-10), report 836543, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Charity care and uncompensated care

Care Mayo Clinic Hospital - Jacksonville Florida provided without full payment, as reported on Worksheet S-10 of its cost report.

$24.2M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$21.4M
Bad debt
Patient bills written off as uncollectible, at charges
$14M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$43.9M
Total unreimbursed and uncompensated care
3.6% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)

Source: CMS cost report (HCRIS, Form 2552-10), report 836543, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Mayo Clinic Hospital - Jacksonville Florida's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Net patient revenue	$840.5M	$986.9M	$1.1B	$1.3B	$1.4B	$1.6B
Operating expenses	$666.7M	$784.6M	$853.9M	$942.3M	$1.1B	$1.2B
Operating margin	20.7%	20.5%	21.6%	25.9%	24.0%	25.2%
Net income	$184.2M	$213.8M	$238.2M	$329.2M	$339.8M	$410.3M
Total assets	$844M	$904.2M	$966.5M	$1.1B	$1.2B	$1.5B
Discharges	15,067	16,113	16,970	18,085	19,055	20,382
Inpatient days	84,523	95,495	100,360	105,358	108,654	115,245
Medicare Advantage days	9,070	9,951	12,804	12,418	11,840	14,038
Beds	304	304	304	307	307	324
Employees (FTE)	1,760	1,959	2,198	2,586	2,881	2,985

Source: CMS cost report (HCRIS, Form 2552-10), report 836543, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Mayo Clinic Hospital - Jacksonville Florida reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 50 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Drugs charged to patients		$163.7M	$565.8M	0.29
Operating room	$35.8M	$128.1M	$887.5M	0.14	75,912
Medical supplies charged to patient		$113.6M	$261.1M	0.43
Impl. dev. charged to patients		$65.7M	$128.6M	0.51
Laboratory	$97,592	$60.2M	$363.2M	0.17	32,765
Car t-cell immunotherapy	$56,322	$53M	$183.7M	0.29
Radiology-diagnostic		$26.1M	$187.3M	0.14	17,455
Radiation oncology	$7.2M	$23M	$229.8M	0.10	29,632
Emergency	$7.3M	$22.6M	$142.4M	0.16	10,147
Blood storing processing & trans.		$21.8M	$53.6M	0.41	3,767
Respiratory therapy	$7.1M	$20.7M	$148M	0.14	8,255
Cardiac catheterization	$5.3M	$17.5M	$162M	0.11	14,985
Observation beds (non-distinct part		$14.5M	$20.2M	0.72
Renal dialysis	$3.9M	$13.1M	$53.7M	0.24	13,189
Anesthesiology	$1.8M	$11.9M	$233.9M	0.05	1,754
Electrocardiology	$3.8M	$10.9M	$123.9M	0.09	6,412
Physical therapy	$4.4M	$9M	$31.2M	0.29	1,087
Ct scan		$8.4M	$127.6M	0.07	2,957
Electroencephalography	$2.1M	$7.5M	$38.6M	0.20	7,603
Allogeneic hsct acquisition		$7M	$10.6M	0.66
Intravenous therapy	$1.9M	$5.1M	$14.4M	0.35	4,537
Carbon therapy	$1.3M	$4.9M	$55,663	87.25	96
Occupational therapy	$2.3M	$4.8M	$12.9M	0.37	696
Mri		$3.3M	$29.5M	0.11	2,581
Til therapy		$2.1M	$7.2M	0.29
Speech pathology	$702,331	$1.5M	$4.6M	0.33	930
Proton therapy	$807,170	$1.2M

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$72.9M	$235.8M	$368.8M	0.64	150,489
Intensive care unit	$21.7M	$61.4M	$118.1M	0.52	24,090

Overhead (general service) departments

Department	Salaries	Direct cost	Paid hours	Average hourly wage	Square feet
Administrative and general	$673,825	$121.5M			870
Data processing		$58M
Cap rel costs-bldg & fixt		$40.6M			577,460
Central services & supply	$11.3M	$28.2M	387,193	$31.68	61,017
Cap rel costs-mvble equip		$26.2M
Revenue cycle		$25.4M
I&r services-salary & fringes apprv		$24.5M
I&r services-other prgm costs apprv	$34.1M	$21.9M			7,596
Operation of plant		$19.9M
Pharmacy	$10.2M	$17.5M	207,227	$54.73	8,002
Nursing administration	$9.1M	$14.8M	192,132	$53.57	2,614
Cafeteria		$10.4M			20,553
Housekeeping		$10.1M
Medical records & library		$7.2M
Employee benefits department		$6.6M
Dietary	$788,526	$5.5M	24,512	$36.14	24,204
Laundry & linen service		$3.9M
Nonpatient telephones		$850,594
Paramed ed prgm	$349,853	$476,377			200
Paramed ed prgm radiograp	$231,900	$286,135			1,028
Paramed ed prgm dietetics	$44,185	$63,954

Source: CMS cost report (HCRIS, Form 2552-10), report 836543, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Medicare payment profile

The factors Medicare uses to set what it pays Mayo Clinic Hospital - Jacksonville Florida for an inpatient stay.

2.57
Case mix index
Higher than 94% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
Major teaching hospital
Teaching status
0.65 residents per bed
Medicare-funded interns and residents per bed (FY 2027).
3.5%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
9,064
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).

Show FY 2021 to FY 2027

IPPS fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026	FY 2027
Case mix index	2.35	2.34	2.55	2.41	2.46	2.50	2.57
Wage index	0.832	0.842	0.840	0.944	1.006	1.037	1.053
Readmissions adjustment	-0.11%	-0.56%	-1.22%	-0.78%	-0.28%	-0.17%	-0.14%
Value-based purchasing adjustment	+0.84%	+1.03%	+1.03%	-0.12%	+1.57%	+1.36%	+1.37%
Medicare inpatient stays	6,550	6,550	7,003	7,473	8,452	8,673	9,064

Source: CMS IPPS final rule Impact File (FY 2027).

Ownership

Organizations Mayo Clinic Hospital - Jacksonville Florida reports to Medicare as owners or with operational control. 1 individuals also hold ownership interests; they are not listed here.

Mayo Clinic
Operational/managerial control, 0%, since 2005
Mayo Clinic Jacksonville
Operational/managerial control, since 2005

Sources: CMS Hospital All Owners.

Leadership

The officers and board members on Mayo Clinic Hospital - Jacksonville Florida's Medicare enrollment and on the IRS Form 990 filed under its tax ID.

Officers and directors on the Medicare enrollment

Kent Thielen Officer, CEO, since 2019
Alice Rigdon Officer, CFO & Treasurer, since 2020
Sarah Mclaughlin Officer, Vice Chair, since 2021
Ajani Dunn Officer, Cao & Secretary, since 2021
Abhishek Bikkani Officer, Assistant Secretary, since 2023
Margaret M Johnson Director, Board Member, since 2014
Roxana S Dronca Director, Board Member, since 2019
Charles Bruce Director, Board Member, since 2020
Tera L Gross Director, Board Member, since 2020
Stephanie Faubion Director, Board Member, since 2020
David D Thiel Director, Board Member, since 2020
James F Meschia Director, Board Member, since 2023
Jeffrey R Janus Director, Board Member, since 2023
Chrisandra L Shufelt Director, Board Member, since 2025
Jason S Eldrige Director, Board Member, since 2025
Olayemi Sokumbi Director, Board Member, since 2025
Bryan Springer Director, Board Member, since 2026
Grace Lin Director, Board Member, since 2026
Sanjay P Bagaria Director, Board Member, since 2026
Sebastian Fernandez-Bussy Director, Board Member, since 2026
William C Palmer Director, Board Member, since 2026

Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 21 of 26 are shown.

Programs and facilities

Helipad
Mayo Clinic
FAA location ID 6FL1, a medical-use heliport 0.1 mi from the hospital.
Source: FAA National Airspace System Resource data, cycle 2026-10-01.

Hospital-based units

Hospital-based units with their own Medicare certification

Mayo clinic outpatient dialysis
CCN 103502, certified 2002
Mayo clinic outpatient dialysis
CCN 102333, certified 1988

Source: Worksheet S-2 Part I of Mayo Clinic Hospital - Jacksonville Florida's latest Medicare cost report (HCRIS).

Frequently asked questions

About Mayo Clinic Hospital - Jacksonville Florida's rates and hospital price transparency.

How much does an MRI cost at Mayo Clinic Hospital - Jacksonville Florida?

For MRI brain before and after contrast (CPT 70553), published negotiated rates at Mayo Clinic Hospital - Jacksonville Florida range from $2,719 to $2,719 across 1 insurers. Aetna's rate is $2,719. The median at nearby comparable hospitals is $977. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a CT scan cost at Mayo Clinic Hospital - Jacksonville Florida?

For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Mayo Clinic Hospital - Jacksonville Florida range from $2,885 to $2,885 across 1 insurers. Aetna's rate is $2,885. The median at nearby comparable hospitals is $768. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a colonoscopy cost at Mayo Clinic Hospital - Jacksonville Florida?

For Colonoscopy with biopsy (CPT 45380), published negotiated rates at Mayo Clinic Hospital - Jacksonville Florida range from $3,260 to $9,257 across 2 insurers. Aetna's rate is $9,257. The median at nearby comparable hospitals is $3,305. What a patient pays depends on their plan's deductible, coinsurance and network status.

What is Mayo Clinic Hospital - Jacksonville Florida's CMS star rating?

Mayo Clinic Hospital - Jacksonville Florida has a CMS overall hospital star rating of 5 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is the top rating, shared by 12% of US hospitals.

Is Mayo Clinic Hospital - Jacksonville Florida a teaching hospital?

Yes. CMS counts 0.65 Medicare-funded residents per bed at Mayo Clinic Hospital - Jacksonville Florida for fiscal year 2027, so it is a major teaching hospital.

Does Medicare penalize Mayo Clinic Hospital - Jacksonville Florida for readmissions?

Yes. Under the Hospital Readmissions Reduction Program, Medicare cuts Mayo Clinic Hospital - Jacksonville Florida's base inpatient payments by an estimated 0.14% in fiscal year 2027 for more readmissions than expected.

What are the most common Medicare inpatient stays at Mayo Clinic Hospital - Jacksonville Florida?

In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (516 discharges), heart failure and shock with mcc (367 discharges), respiratory infections and inflammations with mcc (261 discharges).

What is Mayo Clinic Hospital - Jacksonville Florida's case mix index?

Mayo Clinic Hospital - Jacksonville Florida's Medicare case mix index is 2.57 for fiscal year 2027, higher than 94% of hospitals paid under the inpatient prospective payment system.

How many patients does Mayo Clinic Hospital - Jacksonville Florida admit?

Mayo Clinic Hospital - Jacksonville Florida reported 20,382 inpatient discharges and 115,245 inpatient days from Jan 1, 2025 to Dec 31, 2025.

How many employees does Mayo Clinic Hospital - Jacksonville Florida have?

Mayo Clinic Hospital - Jacksonville Florida reported 2,985 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.

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{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

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About this hospital

Prices for common services

How the insurers pay at Mayo Clinic Hospital - Jacksonville Florida

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Quality ratings (CMS Care Compare)

Medicare quality penalties and bonuses

Every CMS quality measure

Accreditation and services

24 services at Mayo Clinic Hospital - Jacksonville Florida

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Medicare inpatient stays

Medicare outpatient services

Where patients come from

Staff and facilities

Doctors and clinicians

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Charity care and uncompensated care

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Medicare payment profile

Ownership

Leadership

Officers and directors on the Medicare enrollment

Programs and facilities

Hospital-based units

Hospital-based units with their own Medicare certification

Comparable hospitals nearby

Frequently asked questions

Running price transparency at a hospital like this one?

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