HOSPITAL

MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE

Crystal Lake, IL

875 S. ROUTE 31, Crystal Lake, IL 6001481906087566080

Not rated by CMS

CMS star rating

Beds

383

Inpatient discharges a year

$42.5M

Net patient revenue a year

In-network payers

About this hospital

MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE is a 13-bed hospital in Crystal Lake, IL. Below you'll find publicly disclosed negotiated rates and facility details, including 30 in-network payers and 228 disclosed rate categories.

CCN: 140308
NPI: 1023754371
Teaching: No Medicare-funded residents
County: McHenry County
Metro area: Chicago-Naperville-Elgin, IL-IN MSA
Medicare contractor: Jurisdiction 6, National Government Services (06101)
In Medicare since: 2023
Last CMS survey: 2023

Negotiated Rates

The data below comes from CMS-mandated price transparency data. Learn more.

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Payer	Category	Code Type & Group	Contract Type	vs. State Average
Aetna	Outpatient	CPT Anesthesia Range: 00100 - 01999	Negotiated	Very Low
Aetna	Outpatient	CPT Anesthesia Range: 00100 - 01999	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Category II Codes Range: 0001F - 9007F	Negotiated	Very Low
Aetna	Outpatient	CPT Category III Codes Range: 0042T - 0810T	Negotiated	Very Low
Aetna	Outpatient	CPT Evaluation and Management Range: 99091 - 99499	Negotiated	Very Low
Aetna	Outpatient	CPT Evaluation and Management Range: 99091 - 99499	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Negotiated	Very Low
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Multianalyte Assay Range: 0002M - 0018M	Negotiated	Very Low
Aetna	Outpatient	CPT Pathology and Laboratory Procedures Range: 80047 - 89398	Negotiated	Very Low

Rates shown are negotiated amounts between this hospital and insurance providers. Actual patient costs depend on your insurance plan and coverage details.

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Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

Aspirus Health PlanAvera Health PlansBanner HealthDean Health PlanFirst HealthGroup Health Cooperative of South Central Wisconsin

More about this hospital

Quality
Not rated by CMS
- 107 min in the ER before going home (US median 148)
- No Medicare readmissions penalty
See quality ratings
Doctors and services
Accredited by The Joint Commission
- No Medicare-funded residents
- 131 affiliated clinicians
See doctors and services
Finances
$42.5M net patient revenue
- Operating margin on patient care -15.2%
- $1.1M unreimbursed and uncompensated care
- -$6.2M net income
See finances
Ownership and leadership
Owned by Mercy Health Corporation
- Private (not for profit)
- Javon R Bea, chief executive
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
20-1673011Mercy Crystal Lake Hospital and Medical Center INC	54Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 49 more	1023754371 Mercy Crystal Lake Hospital And Medical Center Inc1598718603 Mercy Health System Corporation1942084538 Mercy Crystal Lake Hospital And Medical Center Inc

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

875 S. ROUTE 31, Crystal Lake, IL 600148190

6087566080

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Quality ratings (CMS Care Compare)

How MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.

Death rates
No different on 1 measures
0 better, 1 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
No different on 1 measures
0 better, 1 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
No different on 2 measures
0 better, 2 no different, 0 worse than the US rate
Patients back in the hospital or ER soon after leaving
Would definitely recommend
78%
Higher than 72% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Not penalized
Not among the worst-performing 25%
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Time in the ER before going home
107 min
Lower than 85% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better

Measure details and reporting periods

Measure	Result	Period
Death rates	No different on 1 measures
Safety	No different on 1 measures
Readmissions	No different on 2 measures
Would definitely recommendCMS: "YES", patients would definitely recommend the hospital	78%	2024-10-01 to 2025-09-30
Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction	Not penalized	2026
Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better	107 min	2024-10-01 to 2025-09-30

Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.

Medicare quality penalties and bonuses

How Medicare adjusts MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE's inpatient payments for its readmissions, quality and cost results.

No penalty
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
0.00% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.

Source: CMS IPPS final rule Impact File (FY 2027).

Every CMS quality measure

Each result CMS publishes for MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE, beside the US median and the average of IL hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Deaths and complications19 measures

Risk-adjusted 30-day death rates and surgical complications; lower is better.

Measure	This hospital	US median	IL average	CMS comparison	US rank
Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31	Not Available		4.202
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 109 cases	4	3.9	4.052		Worse than 51% of US hospitals
Death rate for heart attack patients2022-07-01 to 2025-06-30	Not Available		11.78
Death rate for CABG surgery patients2022-07-01 to 2025-06-30	Not Available		2.39
Death rate for COPD patients2022-07-01 to 2025-06-30	Not Available		8.223
Death rate for heart failure patients2022-07-01 to 2025-06-30	Not Available		10.49
Death rate for pneumonia patients2022-07-01 to 2025-06-30	Not Available		15.41
Death rate for stroke patients2023-07-01 to 2025-06-30	Not Available		11.77
Pressure ulcer rate2022-07-01 to 2024-06-30 · 58 cases	0.62	0.51	0.5668	No Different Than the National Rate	Worse than 71% of US hospitals
Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30	Not Available		173
Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 83 cases	0.21	0.2	0.2122	No Different Than the National Rate	Worse than 54% of US hospitals
In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 80 cases	0.27	0.27	0.2728	No Different Than the National Rate	Worse than 46% of US hospitals
Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30	Not Available		2.301	Number of Cases Too Small
Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30	Not Available		1.67	Number of Cases Too Small
Postoperative respiratory failure rate2022-07-01 to 2024-06-30	Not Available		9.531	Number of Cases Too Small
Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30	Not Available		3.714	Number of Cases Too Small
Postoperative sepsis rate2022-07-01 to 2024-06-30	Not Available		5.152	Number of Cases Too Small
Postoperative wound dehiscence rate2022-07-01 to 2024-06-30	Not Available		1.741	Number of Cases Too Small
Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30	Not Available		1.045	Number of Cases Too Small

Readmissions and return visits14 measures

Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.

Measure	This hospital	US median	IL average	CMS comparison	US rank
Hospital return days for heart attack patients2022-07-01 to 2025-06-30	Not Available		11.54
Hospital return days for heart failure patients2022-07-01 to 2025-06-30	Not Available		8.216
Hospital return days for pneumonia patients2022-07-01 to 2025-06-30	Not Available		13.94
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30	Not Available
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 199 cases	13.5	12.9	12.97	No Different Than the National Rate	Worse than 76% of US hospitals
Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		11.17	Number of Cases Too Small
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		5.176	Number of Cases Too Small
Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 63 cases	1	1	1.016	No Different than expected	Worse than 32% of US hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30	Not Available		14.43
Rate of readmission for CABG2023-07-01 to 2025-06-30	Not Available		11.3
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30	Not Available		20.07
Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30	Not Available		21.51
Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30	Not Available		5.976
Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30	Not Available		17.5

Infections36 measures

Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.

Measure	This hospital	US median	IL average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.315
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		2.097
Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30	100	1,370	4,356
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	0.079	0.9835	4.318
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	0	0	2.961
Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30	Not Available		0.7494
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.2157
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		1.915
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30	127	1,799	3,807
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	0.094	1.377	4.51
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	0	0	2.56
Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30	Not Available		0.5759
SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.3411
SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		2.549
SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30	10	61	96.21
SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30	0.28	1.591	2.6
SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30	0	1	2.339
SSI - Colon Surgery2024-10-01 to 2025-09-30	Not Available		0.9044
SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.3129
SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		3.282
SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30	Not Available		84.23
SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30	Not Available		0.7325
SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30	Not Available		0.72
SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30	Not Available		0.899
MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.1945
MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		2.01
MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30	1,518	14,451	38,381
MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30	0.035	0.567	2.311
MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30	0	0	1.305
MRSA Bacteremia2024-10-01 to 2025-09-30	Not Available		0.5504
Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.1833
Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		1.212
Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30	1,518	13,646	35,800
Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30	0.285	5.683	19.22
Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30	0	2	7.192
Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30	Not Available		0.4067

Patient survey (HCAHPS)68 measures

How recent inpatients answered each survey question, with CMS's star rating per topic.

Measure	This hospital	US median	IL average	US rank
Room was "always" clean2024-10-01 to 2025-09-30 · 88 cases	87	73	72.75	Better than 93% of US hospitals
Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 88 cases	6	8	9.158	Better than 65% of US hospitals
Room was "usually" clean2024-10-01 to 2025-09-30 · 88 cases	7	18	18.09
Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		85.64
Cleanliness - star rating2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		3.195
Nurses "always" communicated well2024-10-01 to 2025-09-30 · 88 cases	80	80	79.29	Better than 49% of US hospitals
Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		90.92
Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 88 cases	4	4	4.576	Worse than 42% of US hospitals
Nurse communication - star rating2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		3.305
Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 88 cases	16	16	16.13
Doctors "always" communicated well2024-10-01 to 2025-09-30 · 88 cases	84	79	78.82	Better than 76% of US hospitals
Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		90.1
Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 88 cases	2	5	5.823	Better than 87% of US hospitals
Doctor communication - star rating2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		2.89
Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 88 cases	14	16	15.36
Staff "always" explained2024-10-01 to 2025-09-30 · 88 cases	67	61	61.18	Better than 76% of US hospitals
Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		76.11
Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 88 cases	17	19	19.8	Better than 63% of US hospitals
Communication about medicines - star rating2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		2.559
Staff "usually" explained2024-10-01 to 2025-09-30 · 88 cases	16	19	19.01
Discharge information - linear mean score2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		85.26
No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 88 cases	10	13	13.92	Better than 78% of US hospitals
Discharge information - star rating2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		3.237
Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 88 cases	90	87	86.08	Better than 78% of US hospitals
No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 88 cases	10	14	14.8	Better than 83% of US hospitals
Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 88 cases	90	86	85.2	Better than 83% of US hospitals
Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 88 cases	79	74	73.24	Better than 78% of US hospitals
Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 88 cases	4	7	7.369	Better than 81% of US hospitals
Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 88 cases	17	19	19.39
Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 88 cases	84	77	76.95	Better than 84% of US hospitals
Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 88 cases	3	6	6.199	Better than 84% of US hospitals
Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 88 cases	13	17	16.85
Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 88 cases	89	85	84.2	Better than 77% of US hospitals
Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 88 cases	0	3	3.979	The best result, shared by 3% of US hospitals
Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 88 cases	11	11	11.82
Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 88 cases	8	8	8.937	Worse than 48% of US hospitals
Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 88 cases	13	20	20.87
Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 88 cases	79	72	70.19	Better than 77% of US hospitals
Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		87.19
Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		3.136
Staff "always" explained new medications2024-10-01 to 2025-09-30 · 88 cases	80	74	73.94	Better than 80% of US hospitals
Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 88 cases	11	9	9.858	Worse than 62% of US hospitals
Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 88 cases	9	16	16.2
Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 88 cases	74	75	74.61	Worse than 52% of US hospitals
Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 88 cases	6	5	5.915	Worse than 51% of US hospitals
Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 88 cases	20	20	19.48
Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 88 cases	78	77	76.32	Better than 56% of US hospitals
Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 88 cases	5	4	4.894	Worse than 55% of US hospitals
Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 88 cases	17	19	18.79
Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 88 cases	89	86	84.9	Better than 70% of US hospitals
Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 88 cases	1	3	3.085	Better than 77% of US hospitals
Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 88 cases	10	11	12.01
"Always" quiet at night2024-10-01 to 2025-09-30 · 88 cases	71	59	59.03	Better than 85% of US hospitals
"Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 88 cases	4	9	10.03	Better than 83% of US hospitals
"Usually" quiet at night2024-10-01 to 2025-09-30 · 88 cases	25	31	30.94
Quietness - linear mean score2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		81.16
Quietness - star rating2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		3.237
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 88 cases	9	5	6.753	Worse than 82% of US hospitals
"YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 88 cases	78	71	68.65	Better than 72% of US hospitals
Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		85.89
"YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 88 cases	13	23	24.6
Recommend hospital - star rating2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		3.458
Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 88 cases	55	47	46.95	Better than 81% of US hospitals
Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 88 cases	23	30	30.69	Better than 81% of US hospitals
Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 88 cases	22	22	22.36
Summary star rating2024-10-01 to 2025-09-30 · 88 cases	Not Applicable		3.119
No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 88 cases	10	12	13.09	Better than 70% of US hospitals
Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 88 cases	90	88	86.91	Better than 70% of US hospitals

Timely and effective care30 measures

How often the hospital gave recommended care, and how fast.

Measure	This hospital	US median	IL average	US rank
Emergency department volume2024-01-01 to 2024-12-31	low
Global Malnutrition Composite Score2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31	Not Available
Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 · 174 cases	8	8	8.656	Better than 47% of US hospitals
Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 · 65 cases	0	1	1.114	The best result, shared by 34% of US hospitals
Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31	Not Available		0.2258
Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 458 cases	85	79	83.65	Better than 60% of US hospitals
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 404 cases	110	154	183	Better than 86% of US hospitals
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 383 cases	107	148	175	Better than 85% of US hospitals
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		304
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 15 cases	323	293	315	Worse than 62% of US hospitals
Left before being seen2024-01-01 to 2024-12-31 · 11,260 cases	0	1	2.469	The best result, shared by 23% of US hospitals
Head CT results2024-10-01 to 2025-09-30	Not Available		78.84
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 81 cases	98	97	94.09	Better than 54% of US hospitals
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31	Not Available		90
ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31	Not Available		40.38
Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 124 cases	13	15	15.81	Better than 60% of US hospitals
Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30	Not Available		62.57
Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30	Not Available		71.03
Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30	Not Available		85.26
Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30	Not Available		79.02
Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30	Not Available		92.05
Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31	Not Available		97
Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31	Not Available		75.87
Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31	Not Available		94.02
Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 185 cases	97	90	81.77	Better than 79% of US hospitals
Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		94.61

Outpatient imaging2 measures

How often scans were ordered when they may not be needed; lower is better.

Measure	This hospital	US median	IL average	CMS comparison	US rank
Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30	12.4	5	6.493		Worse than 94% of US hospitals
Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30	10.5	6.6	7.806		Worse than 84% of US hospitals

Medicare spending per patient1 measure

Medicare spending around an inpatient stay compared with the US (1 is the US median).

Measure	This hospital	US median	IL average	CMS comparison	US rank
Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31	1.01	0.99	0.9996		Worse than 59% of US hospitals

Readmissions Reduction Program6 measures

Excess readmission ratios by condition; above 1 means more readmissions than expected.

Measure	This hospital	IL average
READM-30-AMI-HRRP2021-07-01 to 2024-06-30	N/A	1.015
READM-30-CABG-HRRP2021-07-01 to 2024-06-30	N/A	1.026
READM-30-COPD-HRRP2021-07-01 to 2024-06-30	N/A	1.009
READM-30-HF-HRRP2021-07-01 to 2024-06-30	N/A	1.013
READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30	N/A	1.055
READM-30-PN-HRRP2021-07-01 to 2024-06-30	N/A	1.018

By fiscal year	FY 2025	FY 2026
READM-30-AMI-HRRP	N/A	N/A
READM-30-CABG-HRRP	N/A	N/A
READM-30-COPD-HRRP	N/A	N/A
READM-30-HF-HRRP	N/A	N/A
READM-30-HIP-KNEE-HRRP	N/A	N/A
READM-30-PN-HRRP	N/A	N/A

Hospital-Acquired Condition Reduction Program8 measures

Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.

Measure	This hospital	IL average
CAUTI standardized infection ratio2023-01-01 to 2024-12-31	N/A	0.5958
CDI standardized infection ratio2023-01-01 to 2024-12-31	N/A	0.436
CLABSI standardized infection ratio2023-01-01 to 2024-12-31	N/A	0.7638
HAC Reduction Program payment reductionFY 2026	No
MRSA standardized infection ratio2023-01-01 to 2024-12-31	N/A	0.6364
Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30	N/A	0.9883
SSI standardized infection ratio2023-01-01 to 2024-12-31	N/A	0.9041
Total HAC scoreFY 2026	N/A	0.07842

By fiscal year	FY 2025	FY 2026
HAC Reduction Program payment reduction	No	No
Total HAC score	N/A	N/A

Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2024)
Accreditation
None
Medical school affiliation
Private (not for profit)
Ownership type
13
Medicare-certified beds
60
Registered nurses (full-time equivalent)
2023
In Medicare since

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reported to Medicare in its latest cost report, covering Jul 1, 2024 to Jun 30, 2025.

383
Inpatient discharges
Medicare 32%, Medicaid 1%
1,052
Inpatient days
22% of available bed days used
148
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 844449). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	357	10	685	1,052
Discharges	124	5	254	383
Average length of stay	2.9 days	2.0 days	2.7 days	2.7 days
Average daily census	1.0	0.0	1.9	2.9

46
Medicare Advantage days
11 discharges
55
Medicaid managed care days
21 discharges
413
Observation bed days

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	11	971	350	24%
Intensive care unit	2	81	7	11%

Source: CMS cost report (HCRIS, Form 2552-10), report 844449, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Medicare outpatient services

The comprehensive outpatient service groups (APCs) MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE billed Medicare for most in 2024: 294 services in all.

Service group	Services	Patients	Average charges	Average Medicare payment	US average payment
Level 1 Intraocular ProceduresAPC 5491	149	109	$13,044	$1,735	$1,752
Level 2 Upper GI ProceduresAPC 5302	28	28	$15,379	$1,462	$1,445
Level 4 Urology and Related ServicesAPC 5374	23	20	$30,980	$2,637	$2,629
Comprehensive Observation ServicesAPC 8011	22	22	$19,056	$1,976	$2,090
Level 3 Musculoskeletal ProceduresAPC 5113	19	19	$16,544	$2,320	$2,373
Level 1 Laparoscopy and Related ServicesAPC 5361	17	17	$27,159	$4,365	$4,358
Level 2 Musculoskeletal ProceduresAPC 5112	13	13	$7,903	$1,216	$1,196
Level 5 Musculoskeletal ProceduresAPC 5115	12	12	$71,371	$10,845	$10,772
Level 4 Musculoskeletal ProceduresAPC 5114	11		$32,141	$4,919	$5,339

Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.

Where patients come from

ZIP codes with the most Medicare inpatient stays at MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 14 in 2023 to 100 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share
60014	38	38%	102	$1.3M	2%
60013	14	14%	28	$375,932	1%
60033	13	13%	32	$465,930	3%
60050	12	12%	29	$339,651	1%
60098	12	12%	31	$650,518	1%
60012	11	11%	31	$396,395	2%

Source: CMS Hospital Service Area file. Shares are of the 100 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reported at its latest Medicare certification survey (2023). Counts are people, not full-time equivalents.

4
Operating rooms

60
Registered nurses
14
Physicians
5
Nurse practitioners
3
Nurse anesthetists (CRNAs)
3
Pharmacists
4
Respiratory therapists
1
Physical therapists
1
Occupational therapists
1
Speech pathologists and audiologists
12
Radiology technicians
2
Nuclear medicine technicians
7
Laboratory technicians
7
Medical technologists
1
Dietitians
2
Social workers
82
Other personnel

Source: CMS Provider of Services file.

Doctors and clinicians

131 clinicians who bill Medicare list MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Certified Registered Nurse Anesthetist 16
Emergency Medicine Physician 16
Internal Medicine Physician 14
Anesthesiology Physician 8
Diagnostic Radiology Physician 8
Family Medicine Physician 7
Hospitalist Physician 6
Nurse Practitioner 6
Family Nurse Practitioner 5
Gastroenterology Physician 3

Chanda Ramsey, CRNA
Certified Registered Nurse Anesthetist
NPI 1245302199
See commercial rates for Chanda Ramsey, CRNA
Imdad Ahmed, MD
Cardiovascular Disease Physician
NPI 1053536219
See commercial rates for Imdad Ahmed, MD
Harpreet Basran, M.D.
Sports Medicine (Orthopaedic Surgery) Physician
NPI 1841234077
See commercial rates for Harpreet Basran, M.D.
Benjamin Frank, MD
Rheumatology Physician
NPI 1871554097
See commercial rates for Benjamin Frank, MD
Justin Gent, M.D.
Orthopaedic Surgery Physician
NPI 1154577823
See commercial rates for Justin Gent, M.D.
Baby Than, MD
Family Medicine Physician
NPI 1033371554
See commercial rates for Baby Than, MD
Dana Tarandy, MD
Orthopaedic Hand Surgery Physician
NPI 1629001623
See commercial rates for Dana Tarandy, MD
Jonathan Ehrhardt, M.D.
Diagnostic Radiology Physician
NPI 1639205289
See commercial rates for Jonathan Ehrhardt, M.D.
Rajesh Kakarla, M.D.
Vascular & Interventional Radiology Physician
NPI 1609026467
See commercial rates for Rajesh Kakarla, M.D.
Joseph Stein, DO
Diagnostic Radiology Physician
NPI 1477940070
See commercial rates for Joseph Stein, DO
Syed Hassan, MD
Family Medicine Physician
NPI 1063637544
See commercial rates for Syed Hassan, MD
Joseph Kappil, M.D.
Ophthalmology Physician
NPI 1659423622
See commercial rates for Joseph Kappil, M.D.
Nimarta Singh, MD, MPH
Diagnostic Radiology Physician
NPI 1073892253
See commercial rates for Nimarta Singh, MD, MPH
Amarish Dave, DO
Neurology Physician
NPI 1891877213
See commercial rates for Amarish Dave, DO
Camelia Marian, MD
Internal Medicine Physician
NPI 1851451132
See commercial rates for Camelia Marian, MD
Jung Rhee, MD
Ophthalmology Physician
NPI 1023031770
See commercial rates for Jung Rhee, MD
Monika Prost, MD
Diagnostic Radiology Physician
NPI 1265409122
See commercial rates for Monika Prost, MD
Shunqing Zhang, MD
Radiation Oncology Physician
NPI 1649773425
See commercial rates for Shunqing Zhang, MD
Fang Zhu, MD
Nuclear Imaging & Therapy Physician
NPI 1861792715
See commercial rates for Fang Zhu, MD
Shailesh Virani, MD
Family Medicine Physician
NPI 1891842506
See commercial rates for Shailesh Virani, MD
Patrick Para, DO
Diagnostic Radiology Physician
NPI 1114979036
See commercial rates for Patrick Para, DO
Terrence Bugno, MD
Radiation Oncology Physician
NPI 1235163437
See commercial rates for Terrence Bugno, MD
Jakob Thorud, DPM
Podiatrist
NPI 1174818272
See commercial rates for Jakob Thorud, DPM
Rehmat Sheikh, M.D
Interventional Cardiology Physician
NPI 1457516965
See commercial rates for Rehmat Sheikh, M.D

Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Income statement

Revenue, expenses and income MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reported to Medicare for Jul 1, 2024 to Jun 30, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$174.4M	410.4%
Inpatient	$15.1M	35.6%
Outpatient	$159.3M	374.9%
Contractual allowances and discounts	-$131.9M	-310.4%
Net patient revenue	$42.5M	100.0%
Operating expenses	-$49M	-115.2%
Operating income from patient care	-$6.5M	-15.2%
Other income	$220,154	0.5%
Other expenses	$289	0.0%
Net income	-$6.2M	-14.7%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$34.3M	21.3%
Other payers and self-pay	$126.5M	78.7%
Total charges	$160.8M	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 844449, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE's latest cost report.

-15.2%
Operating margin
Operating income from patient care / net patient revenue
-14.6%
Total margin
Net income / net patient revenue plus other income
-4.0%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
33% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$41.77
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
-5.9%
Return on assets
Net income for a year / total assets
0.13
Current ratio
Current assets / current liabilities
0.22
Quick ratio
Cash, temporary investments and net receivables / current liabilities
47 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
164 days
Days in patient receivables
Net patient receivables / daily net patient revenue
937 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.41
Asset turnover
Total revenue for a year / total assets
1.5 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 844449, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE owned and owed at the end of its reporting period (Jun 2025), across all fund types: $105.1M in total assets and a -$9.4M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	$5.7M	5.5%
Patient receivables, net	$19.1M	18.1%
Inventory	$2.3M	2.1%
Total current assets	$15.4M	14.6%
Property and equipment, net of depreciation	$89.7M	85.4%
Total assets	$105.1M	100.0%
Current liabilities	$114.5M	108.9%
Total liabilities	$114.5M	108.9%
Fund balance (net assets)	-$9.4M	-8.9%

Source: CMS cost report (HCRIS, Form 2552-10), report 844449, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Charity care and uncompensated care

Care MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE provided without full payment, as reported on Worksheet S-10 of its cost report.

$3.9M
Bad debt
Patient bills written off as uncollectible, at charges
$1.1M
Total unreimbursed and uncompensated care
2.2% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)

Source: CMS cost report (HCRIS, Form 2552-10), report 844449, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 2 years

Fiscal year ending	Jun 2024	Jun 2025
Net patient revenue	$31.3M	$42.5M
Operating expenses	$34.8M	$49M
Operating margin	-11.1%	-15.2%
Net income	-$3.1M	-$6.2M
Total assets	$107.6M	$105.1M
Discharges	339	383
Inpatient days	827	1,052
Medicare Advantage days	118	46
Beds	13	13
Employees (FTE)	142	148

Source: CMS cost report (HCRIS, Form 2552-10), report 844449, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 33 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Operating room	$2M	$6.7M	$28.2M	0.24	13,306
Emergency	$2M	$6M	$21.9M	0.27	10,174
Drugs charged to patients		$5.1M	$13.1M	0.39
Radiology-diagnostic	$1.6M	$4.9M	$45.1M	0.11	12,423
Laboratory	$603,605	$3.9M	$12.3M	0.32	4,011
Recovery room	$865,965	$3.3M	$4.9M	0.68	8,534
Medical supplies charged to patient		$1.7M	$6.4M	0.27
Impl. dev. charged to patients		$1.6M	$4.8M	0.33
Observation beds (non-distinct part		$1.5M	$1.2M	1.23
Physical therapy	$639,834	$1.2M	$2.2M	0.56	3,156
Intravenous therapy - oncology	$280,175	$1.2M	$9.9M	0.12	4,322
Respiratory therapy	$534,290	$1.2M	$2M	0.58	1,559
Intravenous therapy	$191,158	$799,882	$1.1M	0.70	2,625
Occupational therapy		$364,296	$645,263	0.56	941
Speech pathology		$129,556	$229,425	0.56	335
Anesthesiology	$3,195	$62,648			158
Mri	$7,205	$54,031	$2.1M	0.03
Electroencephalography	$19,323	$44,288	$189,297	0.23

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$1.4M	$5M	$4.2M	1.19	11,263
Intensive care unit	$26,448	$176,985	$349,352	0.51	996

Overhead (general service) departments

Department	Salaries	Direct cost	Paid hours	Average hourly wage	Square feet
Administrative & general	$48,210	$6.3M	2,148	$22.44	14,134
Employee benefits department		$5M
Nursing administration	$668,258	$2.7M	11,006	$60.72
Operation of plant	$261,570	$2.5M	8,018	$32.62	22,465
Cap rel costs-mvble equip		$2.4M
Cap rel costs-bldg & fixt		$2.1M			124,708
Pharmacy	$369,666	$2.1M	8,309	$44.49	2,518
Housekeeping	$661,656	$875,765	34,685	$19.08	3,626
Cafeteria		$349,911	14,685	$21.66	4,833
Medical records & library		$187,157
Laundry & linen service		$110,158
Dietary	$334,184	$25,261	743	$21.79	246
Central services & supply		$1,725			2,248

Source: CMS cost report (HCRIS, Form 2552-10), report 844449, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Medicare payment profile

The factors Medicare uses to set what it pays MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE for an inpatient stay.

1.35
Case mix index
Higher than 14% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
No Medicare-funded residents
Teaching status
Medicare-funded interns and residents per bed (FY 2027).
8.9%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
117
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).

Show FY 2025 to FY 2027

IPPS fiscal year	FY 2025	FY 2026	FY 2027
Case mix index	1.61	1.38	1.35
Wage index	1.071	1.081	1.172
Readmissions adjustment	0.00%	0.00%	0.00%
Value-based purchasing adjustment	0.00%	0.00%	0.00%
Medicare inpatient stays	5	99	117

Source: CMS IPPS final rule Impact File (FY 2027).

Ownership

Organizations MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reports to Medicare as owners or with operational control.

Mercy Health Corporation
5% or greater indirect ownership interest, 100%, since 2015

Sources: CMS Hospital All Owners.

Leadership

The officers and board members on MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE's Medicare enrollment and on the IRS Form 990 filed under its tax ID.

Officers and directors on the Medicare enrollment

Javon R Bea Officer, President And CEO, since 1982
Jennifer A Hallatt Officer, VP Operations, since 2012
John T Dorsey Officer, VP Medical Staff Affairs, since 2012
Edward P Cranley Officer, VP Operations Mercycare Insurance, since 2014
Joanna Benning Officer, VP Operations, since 2015
Mark L Goelzer Officer, VP Medical Staff Affairs, since 2016
Ladd Udy Officer, VP Value Based Care, since 2018
Kimberly Scaccia Officer, VP Revenue Cycle, since 2020
Kara Sankey Officer, VP Operations, since 2021
Ali Olia Officer, VP Information Systems, since 2021
Amy Whitaker Officer, VP Supply Chain, since 2022
Tyler Killpack Officer, VP Community Hospitals, since 2023
Bradley Olson Officer, VP Managed Care, since 2023
Robert Brinkerhoff Officer, VP People & Culture, since 2024
Joseph Malas Officer, CFO, since 2025
Dave L Syverson Director, Board Member, since 1999
Thomas D Budd Director, Board Secretary/treasurer, since 1999
Thomas R Pool Director, Board Vice Chair, since 1999
Wesley M Jost Director, Board Member, since 1999
Katherine A Schack Director, Board Member, since 2016
Carlos Arevalo Director, Board Member, since 2024
Kathi J Palches Managing employee, Facility Credentialing, since 1999

Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 22 of 27 are shown.

Officers and key employees of Mercy Crystal Lake Hospital (IRS Form 990, tax year 2024)

Mercy Crystal Lake Hospital files the Form 990 for the tax ID insurers list for MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE, so these people may lead the wider organization rather than MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE alone.

Name	Title
Javon R Bea	President/ceo (see Pages 46-47)
Todd Anderson	Vp/cfo (term 01/2025)
Kimberly Scaccia	VP - Revenue Cycle (term 09/2025)
Tyler Killpack	Vice-president
Rowland J Mcclellan Chair	& Director (in Memoriam 07/2025)
Katherine A Schack	Vice Chair & Director
Thomas D Budd	Secretary & Treasurer
Thomas R Pool	Chair & Director

Board members: Mark L Goelzer MD, Dave L Syverson, Wesley M Jost, Carlos S Arevalo.

Source: IRS Form 990 Part VII filed by Mercy Crystal Lake Hospital (EIN 20-1673011), via the IRS e-file data. A health system's return can cover several hospitals.

Frequently asked questions

About MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE's rates and hospital price transparency.

Is MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE a teaching hospital?

CMS reports no Medicare-funded interns or residents at MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE for fiscal year 2027.

Does Medicare penalize MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE for readmissions?

No. MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE has no Hospital Readmissions Reduction Program penalty in fiscal year 2027.

What is MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE's case mix index?

MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE's Medicare case mix index is 1.35 for fiscal year 2027, higher than 14% of hospitals paid under the inpatient prospective payment system.

How many patients does MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE admit?

MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reported 383 inpatient discharges and 1,052 inpatient days from Jul 1, 2024 to Jun 30, 2025.

How many employees does MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE have?

MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reported 148 full-time-equivalent employees on payroll from Jul 1, 2024 to Jun 30, 2025.

How much revenue does MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE make?

MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reported $42.5M in net patient revenue on $174.4M of gross charges for Jul 1, 2024 to Jun 30, 2025, an operating margin of -15.2%, and net income of -$6.2M.

How much charity and uncompensated care does MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE provide?

MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE reported $1.1M of unreimbursed and uncompensated care for Jul 1, 2024 to Jun 30, 2025.

Who is the CEO of MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE?

MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE's Medicare enrollment lists Javon R Bea as President And CEO since 1982.

What is MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE's tax ID (EIN)?

Insurers' price transparency files list MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE under employer identification number 20-1673011 (Mercy Crystal Lake Hospital and Medical Center INC). 54 health plans and networks list 20-1673011 for it.

How many doctors are affiliated with MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE?

131 clinicians who bill Medicare list MERCYHEALTH HOSPITAL AND PHYSICIAN CLINIC-CRYSTAL LAKE as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are certified registered nurse anesthetist (16), emergency medicine physician (16), internal medicine physician (14).

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The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.

Compliance MRF

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We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.

CMS v3 example: standard_charge_information[0]

{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

CMS template layout, in JSON or CSV
Gross, discounted cash, payer-specific and de-identified min / max charges
cms-hpt.txt file and homepage footer link
Refreshed when your contracts change

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Chargemaster analysis

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Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.

What a review covers

CodingPricingPayer contractsCompliance

CPT, HCPCS, revenue code and modifier errors flagged line by line
Missing, duplicate and outdated charge lines identified
Charges set below payer allowables caught before lesser-of clauses cut payment
Revenue impact of charge changes modeled across percent-of-charge and stop-loss terms
Your negotiated rates benchmarked against peer hospitals for the same payers

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About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Quality ratings (CMS Care Compare)

Medicare quality penalties and bonuses

Every CMS quality measure

Accreditation and services

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Medicare outpatient services

Where patients come from

Staff and facilities

Doctors and clinicians

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Charity care and uncompensated care

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Medicare payment profile

Ownership

Leadership

Officers and directors on the Medicare enrollment

Officers and key employees of Mercy Crystal Lake Hospital (IRS Form 990, tax year 2024)

Nearby hospitals

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts