| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 71.66 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 9.891 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 18.45 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.97 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.345 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 76.09 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.61 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 6.19 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.752 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.72 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 75.14 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.47 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 7.586 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.412 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.27 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 57.89 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 73.7 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 23.56 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.127 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.56 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 82.49 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 16.93 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.564 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 83.07 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 18.54 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 81.46 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 70.37 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 9.37 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.26 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 73.03 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 8.179 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.79 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 81.71 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 5.116 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 13.18 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 11.29 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 21.17 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 67.53 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.03 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.842 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 71.53 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 12.06 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 16.41 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 71.91 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 8.017 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.07 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 72.97 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.636 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 20.4 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 83.14 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.931 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 12.93 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 55.95 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 13.1 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 30.94 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 79.46 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.952 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 8.328 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 68.33 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.1 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 23.34 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.248 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 44.04 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 35.17 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 20.79 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.691 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 15.27 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 84.73 | | |