CT imaging
CT abdomen and pelvis with contrast
CPT 74177
$492 - $3,825
from 3 insurers · median $2,341
Typical for a hospital with this service line
Dartmouth Health · New London, NH
3 of 5
CMS star rating
25
Beds
237
Inpatient discharges a year
$27M
Net patient revenue a year
33
In-network payers
New London Hospital is a 25-bed voluntary non-profit - private hospital in New London, NH, affiliated with Dartmouth Health. Below you'll find publicly disclosed negotiated rates and facility details, including 33 in-network payers and 197 disclosed rate categories.
The 24 services New London Hospital most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.
Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.
CT imaging
CPT 74177
$492 - $3,825
from 3 insurers · median $2,341
Typical for a hospital with this service line
Mammography
CPT 77067
$201 - $955
from 2 insurers · median $578
Typical for a hospital with this service line
CT imaging
CPT 70450
$175 - $1,105
from 3 insurers · median $714
Typical for a hospital with this service line
CT imaging
CPT 71275
$591 - $1,907
from 3 insurers · median $1,844
Typical for a hospital with this service line
CT imaging
CPT 74176
$311 - $2,491
from 3 insurers · median $1,100
Typical for a hospital with this service line
MRI imaging
CPT 70553
$1,445 - $2,982
from 3 insurers · median $2,279
Typical for a hospital with this service line
Medicine & Surgery · Inpatient
MS-DRG 470
$34,102 - $38,038
from 2 insurers · median $36,070
Hospital reports orthopedic surgery services to CMS
MRI imaging
CPT 74183
$2,534 - $2,982
from 2 insurers · median $2,758
Typical for a hospital with this service line
Medicine & Surgery · Inpatient
MS-DRG 743
$22,707 - $24,467
from 2 insurers · median $23,587
Hospital reports inpatient surgical services to CMS
Nuclear imaging
CPT 78452
$491 - $3,708
from 2 insurers · median $2,100
Hospital reports nuclear medicine services to CMS
MRI imaging
CPT 70551
$364 - $1,890
from 3 insurers · median $1,369
Typical for a hospital with this service line
MRI imaging
CPT 72148
$396 - $1,890
from 3 insurers · median $1,313
Typical for a hospital with this service line
X-ray and bone density
CPT 71046
$45 - $241
from 2 insurers · median $143
Typical for a hospital with this service line
Cardiology and vascular testing
CPT 93971
$161 - $1,076
from 2 insurers · median $619
Typical for a hospital with this service line
Ultrasound
CPT 76705
$115 - $617
from 2 insurers · median $366
Typical for a hospital with this service line
Mammography
CPT 77065
$196 - $903
from 2 insurers · median $550
Typical for a hospital with this service line
Mammography
CPT 77066
$249 - $1,158
from 2 insurers · median $704
Typical for a hospital with this service line
Ultrasound
CPT 76830
$87 - $900
from 2 insurers · median $493
Typical for a hospital with this service line
Ultrasound
CPT 76856
$127 - $758
from 2 insurers · median $443
Typical for a hospital with this service line
Ultrasound
CPT 76536
$113 - $869
from 2 insurers · median $491
Typical for a hospital with this service line
X-ray and bone density
CPT 77080
$160 - $307
from 2 insurers · median $233
Typical for a hospital with this service line
Cardiology and vascular testing
CPT 93970
$1,735
negotiated rate
Typical for a hospital with this service line
X-ray and bone density
CPT 73630
$44 - $272
from 2 insurers · median $158
Typical for a hospital with this service line
Cardiology and vascular testing
CPT 93306
$376
negotiated rate
Typical for a hospital with this service line
Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.
| Insurer | Services | Median % of Medicare | Above nearby | Below nearby |
|---|---|---|---|---|
| Insurer A* | 10 | 929% | 8 | 0 |
| Insurer B* | 23 | 668% | 8 | 0 |
| Insurer C* | 20 | 144% | 15 | 3 |
How we chose these services: 0 appear in this hospital's own Medicare claims, 0 are common here based on CMS Medicare volume, and 24 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for New London Hospital, or start a free trial.
Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.





Quality
3 of 5 stars
Doctors and services
32 services
Finances
$27M net patient revenue
Ownership and leadership
Private (not for profit)
The employer identification numbers (EINs) health plans and networks list for New London Hospital in the in-network rate files they publish, with the organization NPIs billed under each.
| Tax ID (EIN) | Plans and networks listing it | Organization NPIs |
|---|---|---|
| 02-0222171The New London Hospital Association INC. | 58Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 53 more | 1639610611 The New London Hospital Association Inc.1770684672 The New London Hospital Association Inc.1831200583 The New London Hospital Association Inc.and 2 more |
Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.
273 County Road, New London, NH 03257
(603) 526-2911
How New London Hospital compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.
Overall star rating
3 of 5
Lower than 42% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
No different on 4 measures
0 better, 4 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
No different on 2 measures
0 better, 2 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
No different on 5 measures
0 better, 5 no different, 0 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
4 of 5
Higher than 60% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
80%
Higher than 79% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Time in the ER before going home
160 min
Higher than 58% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
| Measure | Result | Period |
|---|---|---|
| Overall star ratingCMS: Overall hospital quality star rating | 3 of 5 | |
| Death rates | No different on 4 measures | |
| Safety | No different on 2 measures | |
| Readmissions | No different on 5 measures | |
| Patient survey ratingCMS: Summary star rating | 4 of 5 | 2024-10-01 to 2025-09-30 |
| Would definitely recommendCMS: "YES", patients would definitely recommend the hospital | 80% | 2024-10-01 to 2025-09-30 |
| Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 160 min | 2024-10-01 to 2025-09-30 |
Source: CMS Provider Data Catalog, released 2026-09-30. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.
Each result CMS publishes for New London Hospital, beside the US median and the average of NH hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.
Risk-adjusted 30-day death rates and surgical complications; lower is better.
| Measure | New London Hospital | US median | NH average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 | Not Available | 4.1 | |||
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 330 cases | 3.9 | 3.9 | 4.112 | Better than 49% of US hospitals | |
| Death rate for heart attack patients2022-07-01 to 2025-06-30 | Not Available | 11.91 | |||
| Death rate for CABG surgery patients2022-07-01 to 2025-06-30 | Not Available | 2.125 | |||
| Death rate for COPD patients2022-07-01 to 2025-06-30 | Not Available | 8.986 | |||
| Death rate for heart failure patients2022-07-01 to 2025-06-30 · 60 cases | 10.7 | 11 | 11.39 | Better than 55% of US hospitals | |
| Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 108 cases | 14.4 | 15.2 | 15.68 | Better than 62% of US hospitals | |
| Death rate for stroke patients2023-07-01 to 2025-06-30 | Not Available | 12.24 | |||
| Pressure ulcer rate2022-07-01 to 2024-06-30 | Not Available | 0.5777 | |||
| Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 | Not Available | 190 | |||
| Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 | Not Available | 0.2154 | |||
| In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 | Not Available | 0.2915 | |||
| Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 | Not Available | 2.548 | |||
| Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 | Not Available | 1.616 | |||
| Postoperative respiratory failure rate2022-07-01 to 2024-06-30 | Not Available | 10.72 | |||
| Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 | Not Available | 3.589 | |||
| Postoperative sepsis rate2022-07-01 to 2024-06-30 | Not Available | 5.216 | |||
| Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 | Not Available | 1.704 | |||
| Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 | Not Available | 0.9885 | |||
| CMS Medicare PSI 90: Patient safety and adverse events composite2022-07-01 to 2024-06-30 | Not Available | 1.024 |
Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.
| Measure | New London Hospital | US median | NH average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Hospital return days for heart attack patients2022-07-01 to 2025-06-30 | Not Available | 10.05 | |||
| Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 70 cases | 5 | 1.25 | 10.67 | Worse than 55% of US hospitals | |
| Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 116 cases | 52.8 | 3.85 | 9.219 | Worse than 93% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30 | Not Available | ||||
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 | Not Available | 12.66 | |||
| Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 33 cases | 11.3 | 10.7 | 10.58 | No Different Than the National Rate | Worse than 67% of US hospitals |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 33 cases | 6.1 | 5.3 | 5.538 | No Different Than the National Rate | Worse than 84% of US hospitals |
| Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 171 cases | 0.9 | 1 | 0.9688 | No Different than expected | Better than 68% of US hospitals |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 | Not Available | 14.5 | |||
| Rate of readmission for CABG2023-07-01 to 2025-06-30 | Not Available | 10.48 | |||
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 25 cases | 20.9 | 19.8 | 20.14 | Worse than 86% of US hospitals | |
| Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 74 cases | 22.1 | 21.3 | 21.86 | Worse than 74% of US hospitals | |
| Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 | Not Available | 5.88 | |||
| Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 130 cases | 19.1 | 17.2 | 17.92 | Worse than 94% of US hospitals |
Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.
| Measure | New London Hospital | US median | NH average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.1602 | |||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 1.373 | |||
| Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30 | 326 | 1,370 | 2,838 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 0.089 | 0.9835 | 2.558 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 1.28 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30 | Not Available | 0.3498 | |||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.1514 | No Different than National Benchmark | ||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | 2.301 | 1.392 | 2.226 | No Different than National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30 | 533 | 1,799 | 3,034 | No Different than National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 1.302 | 1.377 | 3.526 | No Different than National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 1.64 | No Different than National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30 | 0 | 0.399 | 0.4014 | No Different than National Benchmark | The best result, shared by 24% of US hospitals |
| SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.3111 | |||
| SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.35 | |||
| SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30 | 12 | 61 | 78.15 | ||
| SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30 | 0.249 | 1.591 | 2.035 | ||
| SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30 | 0 | 1 | 2 | ||
| SSI - Colon Surgery2024-10-01 to 2025-09-30 | Not Available | 0.643 | |||
| SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.741 | |||
| SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 6.215 | |||
| SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30 | Not Available | 31.63 | |||
| SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30 | Not Available | 0.2683 | |||
| SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30 | Not Available | 0.5263 | |||
| SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30 | Not Available | 2.433 | |||
| MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.04614 | |||
| MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 1.821 | |||
| MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30 | 6,747 | 14,451 | 25,904 | ||
| MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30 | 0.141 | 0.567 | 1.608 | ||
| MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 0.5385 | ||
| MRSA Bacteremia2024-10-01 to 2025-09-30 | Not Available | 0.3018 | |||
| Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.1619 | No Different than National Benchmark | ||
| Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30 | 1.567 | 0.747 | 1.682 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30 | 6,747 | 13,646 | 24,301 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30 | 1.912 | 5.683 | 10.7 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30 | 0 | 2 | 5.115 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30 | 0 | 0.279 | 0.4728 | No Different than National Benchmark | The best result, shared by 19% of US hospitals |
How recent inpatients answered each survey question, with CMS's star rating per topic.
| Measure | New London Hospital | US median | NH average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Room was "always" clean2024-10-01 to 2025-09-30 · 199 cases | 86 | 73 | 75.54 | Better than 91% of US hospitals | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 199 cases | 4 | 8 | 7.269 | Better than 80% of US hospitals | |
| Room was "usually" clean2024-10-01 to 2025-09-30 · 199 cases | 10 | 18 | 17.19 | ||
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 199 cases | 94 | 87 | 87.52 | Better than 95% of US hospitals | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 · 199 cases | 5 | 4 | 3.667 | The top rating, shared by 12% of US hospitals | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 · 199 cases | 83 | 80 | 81.81 | Better than 69% of US hospitals | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 199 cases | 93 | 91 | 92.67 | Better than 69% of US hospitals | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 199 cases | 3 | 4 | 2.962 | Better than 58% of US hospitals | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 · 199 cases | 4 | 3 | 3.905 | Better than 51% of US hospitals | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 199 cases | 14 | 16 | 15.23 | ||
| Doctors "always" communicated well2024-10-01 to 2025-09-30 · 199 cases | 84 | 79 | 80.92 | Better than 76% of US hospitals | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 199 cases | 93 | 91 | 91.76 | Better than 77% of US hospitals | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 199 cases | 4 | 5 | 4.692 | Better than 62% of US hospitals | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 · 199 cases | 4 | 3 | 3.476 | Better than 63% of US hospitals | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 199 cases | 12 | 16 | 14.38 | ||
| Staff "always" explained2024-10-01 to 2025-09-30 · 199 cases | 63 | 61 | 63.69 | Better than 58% of US hospitals | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 199 cases | 80 | 77 | 79.29 | Better than 72% of US hospitals | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 199 cases | 18 | 19 | 17.19 | Better than 57% of US hospitals | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 · 199 cases | 3 | 3 | 3.19 | Better than 47% of US hospitals | |
| Staff "usually" explained2024-10-01 to 2025-09-30 · 199 cases | 19 | 19 | 19.12 | ||
| Discharge information - linear mean score2024-10-01 to 2025-09-30 · 199 cases | 87 | 86 | 88.43 | Better than 55% of US hospitals | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 199 cases | 11 | 13 | 10.12 | Better than 68% of US hospitals | |
| Discharge information - star rating2024-10-01 to 2025-09-30 · 199 cases | 4 | 3 | 3.952 | Better than 55% of US hospitals | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 199 cases | 89 | 87 | 89.88 | Better than 68% of US hospitals | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 199 cases | 10 | 14 | 11.58 | Better than 83% of US hospitals | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 199 cases | 90 | 86 | 88.42 | Better than 83% of US hospitals | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 199 cases | 78 | 74 | 76 | Better than 72% of US hospitals | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 199 cases | 5 | 7 | 5.958 | Better than 68% of US hospitals | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 199 cases | 17 | 19 | 18.04 | ||
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 199 cases | 82 | 77 | 79.21 | Better than 76% of US hospitals | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 199 cases | 5 | 6 | 5.083 | Better than 53% of US hospitals | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 199 cases | 13 | 17 | 15.71 | ||
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 199 cases | 90 | 85 | 87.21 | Better than 83% of US hospitals | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 199 cases | 1 | 3 | 3 | Better than 91% of US hospitals | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 199 cases | 9 | 11 | 9.792 | ||
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 199 cases | 5 | 8 | 7 | Better than 73% of US hospitals | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 199 cases | 15 | 20 | 19.62 | ||
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 199 cases | 80 | 72 | 73.38 | Better than 80% of US hospitals | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 199 cases | 91 | 88 | 88.67 | Better than 77% of US hospitals | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 199 cases | 4 | 3 | 3.571 | Better than 55% of US hospitals | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 · 199 cases | 75 | 74 | 77.29 | Better than 52% of US hospitals | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 199 cases | 7 | 9 | 7.583 | Better than 71% of US hospitals | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 199 cases | 18 | 16 | 15.13 | ||
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 199 cases | 79 | 75 | 77.71 | Better than 75% of US hospitals | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 199 cases | 3 | 5 | 3.958 | Better than 81% of US hospitals | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 199 cases | 18 | 20 | 18.33 | ||
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 199 cases | 80 | 77 | 80 | Better than 69% of US hospitals | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 199 cases | 4 | 4 | 3.083 | Better than 45% of US hospitals | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 199 cases | 16 | 19 | 16.92 | ||
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 199 cases | 91 | 86 | 89.04 | Better than 83% of US hospitals | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 199 cases | 1 | 3 | 1.792 | Better than 77% of US hospitals | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 199 cases | 8 | 11 | 9.167 | ||
| "Always" quiet at night2024-10-01 to 2025-09-30 · 199 cases | 53 | 59 | 54.19 | Worse than 71% of US hospitals | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 199 cases | 5 | 9 | 11.46 | Better than 77% of US hospitals | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 · 199 cases | 42 | 31 | 34.35 | ||
| Quietness - linear mean score2024-10-01 to 2025-09-30 · 199 cases | 83 | 82 | 79.14 | Better than 56% of US hospitals | |
| Quietness - star rating2024-10-01 to 2025-09-30 · 199 cases | 4 | 3 | 2.905 | Better than 56% of US hospitals | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 199 cases | 3 | 5 | 4.692 | Better than 70% of US hospitals | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 199 cases | 80 | 71 | 72.5 | Better than 79% of US hospitals | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 199 cases | 93 | 87 | 88.71 | Better than 90% of US hospitals | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 199 cases | 17 | 23 | 22.81 | ||
| Recommend hospital - star rating2024-10-01 to 2025-09-30 · 199 cases | 5 | 4 | 4.048 | The top rating, shared by 24% of US hospitals | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 199 cases | 51 | 47 | 50.08 | Better than 67% of US hospitals | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 199 cases | 29 | 30 | 27.21 | Better than 55% of US hospitals | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 199 cases | 20 | 22 | 22.71 | ||
| Summary star rating2024-10-01 to 2025-09-30 · 199 cases | 4 | 3 | 3.619 | Better than 60% of US hospitals | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 199 cases | 12 | 12 | 10.29 | Better than 48% of US hospitals | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 199 cases | 88 | 88 | 89.71 | Better than 48% of US hospitals |
How often the hospital gave recommended care, and how fast.
| Measure | New London Hospital | US median | NH average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Emergency department volume2024-01-01 to 2024-12-31 | low | ||||
| Global Malnutrition Composite Score2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31 | Not Available | ||||
| Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 | Not Available | 7 | |||
| Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 · 172 cases | 0 | 1 | 0.5385 | The best result, shared by 34% of US hospitals | |
| Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31 | Not Available | 0 | |||
| Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 533 cases | 98 | 79 | 86.19 | Better than 96% of US hospitals | |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 647 cases | 163 | 154 | 175 | Worse than 56% of US hospitals | |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 612 cases | 160 | 148 | 168 | Worse than 58% of US hospitals | |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 16 cases | 125 | 247 | 336 | Better than 95% of US hospitals | |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 20 cases | 294 | 293 | 332 | Worse than 50% of US hospitals | |
| Left before being seen2024-01-01 to 2024-12-31 · 8,045 cases | 1 | 1 | 2.304 | Better than 42% of US hospitals | |
| Head CT results2024-10-01 to 2025-09-30 | Not Available | 60.64 | |||
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 | Not Available | 96.27 | |||
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31 | Not Available | ||||
| ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31 | Not Available | 82.5 | |||
| Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 171 cases | 27 | 15 | 19.36 | Worse than 97% of US hospitals | |
| Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 | Not Available | 59.61 | |||
| Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 66.76 | |||
| Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 78.92 | |||
| Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 78.22 | |||
| Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 92.82 | |||
| Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 | Not Available | 97.3 | |||
| Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31 | Not Available | ||||
| Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 | Not Available | 94.3 | |||
| Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 | Not Available | 80.1 | |||
| Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 | Not Available | 92.9 |
How often scans were ordered when they may not be needed; lower is better.
| Measure | New London Hospital | US median | NH average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30 | 4.6 | 5 | 3.812 | Better than 54% of US hospitals | |
| Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30 | 4.5 | 6.6 | 6.363 | Better than 78% of US hospitals |
Medicare spending around an inpatient stay compared with the US (1 is the US median).
| Measure | New London Hospital | US median | NH average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31 | Not Available | 0.9746 |
Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.
Not accredited
Accreditation
None
Medical school affiliation
Private (not for profit)
Ownership type
25
Medicare-certified beds
44
Registered nurses (full-time equivalent)
2003
In Medicare since
Source: CMS Provider of Services file, as reported by the hospital and state surveyors.
What New London Hospital reported to Medicare in its latest cost report, covering Jul 1, 2025 to Sep 30, 2025.
237
Inpatient discharges
Medicare 46%, Medicaid n/a
1,348
Inpatient days
59% of available bed days used
421
Employees (full-time equivalent)
Source: CMS cost report (HCRIS) (report 830776). Figures cover the reporting period, which is not always 12 months, and are self-reported.
Inpatient days and discharges New London Hospital reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.
| Medicare | Medicaid | Other | Total | |
|---|---|---|---|---|
| Inpatient days | 521 | 0 | 827 | 1,348 |
| Discharges | 109 | 0 | 128 | 237 |
| Average length of stay | 4.8 days | 6.5 days | 5.7 days | |
| Average daily census | 5.7 | 0.0 | 9.0 | 14.7 |
226
Medicare Advantage days
61 discharges
296
Observation bed days
| Unit | Beds | Inpatient days | Medicare days | Occupancy |
|---|---|---|---|---|
| Adults & pediatrics | 25 | 698 | 328 | 30% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830776, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.
ZIP codes with the most Medicare inpatient stays at New London Hospital in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 389 in 2020 to 539 in 2025.
| ZIP code | Stays | Of this hospital's stays | Days | Charges | Market share | Share in 2020 |
|---|---|---|---|---|---|---|
| 03773 | 158 | 29% | 531 | $2.3M | 34% | 32% |
| 03257 | 131 | 24% | 403 | $1.8M | 51% | 49% |
| 03782 | 50 | 9% | 185 | $846,673 | 42% | 45% |
| 03255 | 34 | 6% | 115 | $513,200 | 37% | 35% |
| 03221 | 21 | 4% | 55 | $244,014 | 33% | |
| 03753 | 21 | 4% | 70 | $354,036 | 18% | 16% |
| 03278 | 20 | 4% | 68 | $283,605 | 17% | |
| 03216 | 19 | 4% | 66 | $297,760 | 28% | 33% |
| 03287 | 18 | 3% | 61 | $262,011 | 50% | 55% |
| 03752 | 18 | 3% | 66 | $306,215 | 49% | |
| 03743 | 15 | 3% | 53 | $220,608 | 2% | |
| 03751 | 12 | 2% | 29 | $119,312 | 50% | |
| 03260 | 11 | 2% | 37 | $168,170 | 100% | |
| 03284 | 11 | 2% | 55 | $233,773 | 50% |
Source: CMS Hospital Service Area file. Shares are of the 539 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.
Staff by profession and the rooms and units New London Hospital reported at its latest Medicare certification survey (2023). Counts are people, not full-time equivalents.
2
Operating rooms
1
Endoscopy rooms
1
Off-site locations
44
Registered nurses
10
Licensed practical nurses
10
Physicians
9
Nurse practitioners
4
Physician assistants
4
Nurse anesthetists (CRNAs)
4
Pharmacists
2
Respiratory therapists
8
Physical therapists
3
Occupational therapists
1
Speech pathologists and audiologists
18
Radiology technicians
1
Laboratory technicians
6
Medical technologists
1
Dietitians
213
Other personnel
Source: CMS Provider of Services file.
477 clinicians who bill Medicare list New London Hospital as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.
Todd Daugherty, M.D.
Rheumatology Physician
NPI 1639390776
See commercial rates for Todd Daugherty, M.D.Garrett Bomba, MD
Emergency Medicine Physician
NPI 1881638955
See commercial rates for Garrett Bomba, MDDouglas Moran, MD
Sports Medicine (Orthopaedic Surgery) Physician
NPI 1306870860
See commercial rates for Douglas Moran, MDDaniel Peraza, M.D.
Dermatology Physician
NPI 1073635355
See commercial rates for Daniel Peraza, M.D.Hoke Shirley, MD
Rheumatology Physician
NPI 1962432047
See commercial rates for Hoke Shirley, MDMichael O'Loughlin, M.D.
Diagnostic Radiology Physician
NPI 1881670750
See commercial rates for Michael O'Loughlin, M.D.Jessica Sin, M.D., PH.D.
Diagnostic Radiology Physician
NPI 1023307774
See commercial rates for Jessica Sin, M.D., PH.D.Caleb Howard, PA
Medical Physician Assistant
NPI 1962061663
See commercial rates for Caleb Howard, PAHarlan Herr, MD
Diagnostic Radiology Physician
NPI 1043269699
See commercial rates for Harlan Herr, MDJon Wahrenberger, M.D.
Cardiovascular Disease Physician
NPI 1356388037
See commercial rates for Jon Wahrenberger, M.D.Yvonne Cheung, MD
Diagnostic Radiology Physician
NPI 1992723134
See commercial rates for Yvonne Cheung, MDFernando Contreras-Valdes, M.D.
Cardiovascular Disease Physician
NPI 1255560975
See commercial rates for Fernando Contreras-Valdes, M.D.Brian Simmons, MD
Dermatology Physician
NPI 1013379262
See commercial rates for Brian Simmons, MDJonathan Killam, MD
Diagnostic Radiology Physician
NPI 1356588420
See commercial rates for Jonathan Killam, MDChristin Foster, MD
Diagnostic Radiology Physician
NPI 1093786790
See commercial rates for Christin Foster, MDAnthony Mollano, MD
Orthopaedic Surgery Physician
NPI 1184746240
See commercial rates for Anthony Mollano, MDJose Fernandez, MD
Cardiovascular Disease Physician
NPI 1003894726
See commercial rates for Jose Fernandez, MDJoseph Pekala, MD
Diagnostic Radiology Physician
NPI 1366468951
See commercial rates for Joseph Pekala, MDLawrence O'Malley, PAC
Surgical Physician Assistant
NPI 1427038751
See commercial rates for Lawrence O'Malley, PACAnne Silas, M.D., F.R.C.P.C
Diagnostic Radiology Physician
NPI 1609840016
See commercial rates for Anne Silas, M.D., F.R.C.P.CArmin Helisch, M.D.
Cardiovascular Disease Physician
NPI 1104921816
See commercial rates for Armin Helisch, M.D.Jonathan Farrell, MD, PHD
Diagnostic Radiology Physician
NPI 1407266216
See commercial rates for Jonathan Farrell, MD, PHDDaryl Parker, M.D.
Diagnostic Radiology Physician
NPI 1366435760
See commercial rates for Daryl Parker, M.D.Jason Desmarais, MD
Orthopaedic Surgery Physician
NPI 1396156352
See commercial rates for Jason Desmarais, MDSource: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.
Revenue, expenses and income New London Hospital reported to Medicare for Jul 1, 2025 to Sep 30, 2025. Percentages are of net patient revenue.
| Line | Amount | Share |
|---|---|---|
| Gross patient revenue (charges) | $55.4M | 205.1% |
| Inpatient | $5.3M | 19.7% |
| Outpatient | $50M | 185.4% |
| Contractual allowances and discounts | -$28.4M | -105.1% |
| Net patient revenue | $27M | 100.0% |
| Operating expenses | -$26.5M | -98.2% |
| Operating income from patient care | $496,491 | 1.8% |
| Other income | $3.5M | 12.8% |
| Contributions and donations | $107,138 | 0.4% |
| Investment income | $21,097 | 0.1% |
| Other | $3.3M | 12.4% |
| Net income | $4M | 14.7% |
| Line | Amount | Share |
|---|---|---|
| Traditional Medicare | $14.2M | 29.5% |
| Medicaid (including managed care) | $2.9M | 6.0% |
| Other payers and self-pay | $31M | 64.5% |
| Total charges | $48.1M | 100.0% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830776, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.
Computed from New London Hospital's latest cost report, which covers 92 days; income and expense figures are scaled to a year.
1.8%
Operating margin
Operating income from patient care / net patient revenue
13.0%
Total margin
Net income / net patient revenue plus other income
17.9%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
37% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
10.5%
Return on assets
Net income for a year / total assets
17.1%
Return on equity
Net income for a year / fund balance
0.26
Long-term debt to fund balance
Mortgages, notes and loans / fund balance
1.40
Current ratio
Current assets / current liabilities
1.30
Quick ratio
Cash, temporary investments and net receivables / current liabilities
95 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
44 days
Days in patient receivables
Net patient receivables / daily net patient revenue
109 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.81
Asset turnover
Total revenue for a year / total assets
14.0 years
Average age of plant
Accumulated depreciation / depreciation for a year
Source: CMS cost report (HCRIS, Form 2552-10), report 830776, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
What New London Hospital owned and owed at the end of its reporting period (Sep 2025), across all fund types: $149.9M in total assets and a $91.7M fund balance.
| Line | Amount | Of total assets |
|---|---|---|
| Cash and temporary investments | $25.9M | 17.3% |
| Patient receivables, net | $13M | 8.7% |
| Inventory | $735,280 | 0.5% |
| Total current assets | $41.7M | 27.8% |
| Property and equipment, net of depreciation | $43.9M | 29.3% |
| Investments and other assets | $64.3M | 42.9% |
| Total assets | $149.9M | 100.0% |
| Current liabilities | $29.9M | 19.9% |
| Long-term debt | $24.3M | 16.2% |
| Total liabilities | $58.2M | 38.8% |
| Fund balance (net assets) | $91.7M | 61.2% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830776, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Care New London Hospital provided without full payment, as reported on Worksheet S-10 of its cost report.
$575,954
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$429,139
Bad debt
Patient bills written off as uncollectible, at charges
-$451,661
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$763,070
Total unreimbursed and uncompensated care
2.9% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)
Source: CMS cost report (HCRIS, Form 2552-10), report 830776, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
New London Hospital's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.
| Fiscal year ending | Jun 2020 | Jun 2021 | Jun 2022 | Jun 2023 | Jun 2024 | Jun 2025 |
|---|---|---|---|---|---|---|
| Net patient revenue | $53.9M | $61.8M | $79.8M | $87.9M | $91.8M | $102M |
| Operating expenses | $66.8M | $72.3M | $79.5M | $87.4M | $93.7M | $97.9M |
| Operating margin | -23.9% | -17.0% | 0.3% | 0.5% | -2.1% | 4.0% |
| Net income | $755,308 | -$414,710 | $7.3M | $8.9M | $8.5M | $14.2M |
| Total assets | $104.7M | $114.1M | $114.7M | $118.2M | $127.3M | $144.6M |
| Discharges | 717 | 780 | 561 | 741 | 704 | 839 |
| Inpatient days | 4,595 | 4,683 | 5,331 | 5,681 | 4,745 | 5,500 |
| Medicare Advantage days | 365 | 269 | 291 | 425 | 465 | 752 |
| Beds | 25 | 25 | 25 | 25 | 25 | 25 |
| Employees (FTE) | 403 | 347 | 329 | 343 | 352 | 357 |
Source: CMS cost report (HCRIS, Form 2552-10), report 830776, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Each cost center New London Hospital reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Emergency | $927,661 | $3.6M | $4.1M | 0.87 | 5,983 |
| Drugs charged to patients | $3.2M | $6.3M | 0.50 | ||
| Operating room | $677,729 | $2.6M | $6.8M | 0.39 | 5,875 |
| New london fp and im | $1.1M | $1.6M | $680,561 | 2.42 | |
| Rural health clinic | $792,914 | $1.6M | $1.4M | 1.15 | |
| Impl. dev. charged to patients | $1.4M | $2M | 0.67 | ||
| Laboratory | $230,968 | $1.2M | $6.1M | 0.19 | 2,418 |
| Radiology-diagnostic | $425,560 | $1.1M | $3.6M | 0.31 | 6,358 |
| Observation beds (non-distinct part | $741,430 | $668,245 | 1.11 | ||
| Ct scan | $162,255 | $585,107 | $5.5M | 0.11 | 309 |
| Physical therapy | $409,225 | $568,641 | $1M | 0.56 | |
| Mri | $74,092 | $351,569 | $1.6M | 0.22 | 938 |
| Physical therapy - newport | $326,721 | $476,970 | 0.68 | ||
| Pediatrics | $155,704 | $315,026 | $160,828 | 1.96 | |
| Oncology | $75,689 | $252,858 | $298,875 | 0.85 | |
| Cardiology | $50,561 | $246,014 | $143,234 | 1.72 | |
| Occupational therapy | $113,063 | $210,377 | $298,242 | 0.71 | |
| Ambulance services | $621,160 | $203,029 | $1.3M | 0.15 | 2,210 |
| Anesthesiology | $340,911 | $157,765 | $1.7M | 0.09 | 2,469 |
| Respiratory therapy | $72,120 | $139,094 | $1.2M | 0.11 | 396 |
| Medical supplies charged to patient | $107,094 | $195,974 | 0.55 | ||
| General surgeons | $91,892 | $32,383 | 2.84 | ||
| Speech pathology | $31,226 | $59,847 | $34,770 | 1.72 | |
| Urology | $880 | $49,843 | $28,341 | 1.76 | |
| Womens healthcare | $1,423 | $49,757 | $15,432 | 3.22 | |
| Occupational therapy - newport | $38,687 | $46,770 | 0.83 | ||
| Behavior health nl | $33,962 | $23,904 | 1.42 | ||
| Rheumatology | $33,000 | $18,051 | 1.83 | ||
| Coumadin clinic | $421 | $7,992 | $3,133 | 2.55 |
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Adults & pediatrics | $1.6M | $3.3M | $2.4M | 1.38 | 598 |
| Department | Salaries | Direct cost | Paid hours | Average hourly wage | Square feet |
|---|---|---|---|---|---|
| Employee benefits department | $83,496 | $2.6M | 1,674 | ||
| Cashiering/accounts receivable | $1.8M | 886 | |||
| Administrative and general | $629,594 | $1.6M | 38,101 | ||
| Pharmacy | $205,610 | $961,700 | 1,939 | ||
| Operation of plant | $177,891 | $883,762 | 9,112 | ||
| Cap rel costs-mvble equip | $822,239 | ||||
| Admitting | $406,714 | 1,311 | |||
| Housekeeping | $178,917 | $331,418 | 601 | ||
| Dietary | $296,544 | 5,026 | |||
| Cap rel costs-bldg & fixt | $280,832 | 97,803 | |||
| New cap rel costs-bldg & fixt | $264,171 | ||||
| Central services & supply | $82,436 | $226,994 | 1,911 | ||
| Newport health center | $172,464 | ||||
| Medical records & library | $75,154 | $127,528 | 2,531 | ||
| Laundry & linen service | $29,573 | $72,362 | 993 | ||
| Nursing administration | $56,538 | 303 | |||
| Purchasing receiving and stores | $71,105 | -$2,266 | 3,399 |
Source: CMS cost report (HCRIS, Form 2552-10), report 830776, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.
The officers and board members on New London Hospital's Medicare enrollment and on the IRS Form 990 filed under its tax ID.
Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 20 of 24 are shown.
The New London Hospital Association Inc files the Form 990 for the tax ID insurers list for New London Hospital, so these people may lead the wider organization rather than New London Hospital alone.
| Name | Title |
|---|---|
| Jane Rastallis | Trustee / Secretary |
| John Hollinger | Trustee/chair |
| Karen Bonewald | Trustee / Treasurer |
| Lauren Geddes Wirth MD | Trustee/president/ceo-interim Ex-officio |
| Lisa Rubenberg | Trustee/medical Staff President |
| Peter Nichols | Trustee/vice Chair |
| Lisa Cohen | Chief Financial Officer |
Board members: Casey Biuso, Christopher Martin, Craig W Beck, Frances Faro, Kate Hoyt, Keith Barrett, Matthew Haag, Michael Jarzombek Psyd, Michael Liberty, Robert Friedlander Jr, Sally Kraft MD, Samuel Shields, Shannon Macmichael, Steve Allenby, Wendy Fielding.
Source: IRS Form 990 Part VII filed by The New London Hospital Association Inc (EIN 02-0222171), via the IRS e-file data. A health system's return can cover several hospitals.
340B drug pricing program
Participating since 2010
340B ID CAH301304-00, registered as a critical access hospital; 5 registered outpatient sites; 59 active contract pharmacies. Authorizing official: Lisa A Cohen, Chief Financial Officer.
Source: HRSA 340B Office of Pharmacy Affairs Information System.
Accountable care organization (Medicare Shared Savings Program)
Dartmouth Health Performance Network, LLC
ACO A5414, current agreement since 2024. Public reporting page
Source: CMS Shared Savings Program participants, 2026, matched on New London Hospital's legal name.
New london hospital swing
CCN 30Z304, certified 1988, Medicare cost reimbursed
Newport health center
CCN 303978, certified 1995, Medicare cost reimbursed
Source: Worksheet S-2 Part I of New London Hospital's latest Medicare cost report (HCRIS).
About New London Hospital's rates and hospital price transparency.
For MRI brain before and after contrast (CPT 70553), published negotiated rates at New London Hospital range from $1,445 to $2,982 across 3 insurers. Blue Cross Blue Shield's rate is $2,279. The median at nearby comparable hospitals is $1,088. What a patient pays depends on their plan's deductible, coinsurance and network status.
For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at New London Hospital range from $492 to $3,825 across 3 insurers. Aetna's rate is $492. The median at nearby comparable hospitals is $2,336. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Screening mammography, bilateral (CPT 77067), published negotiated rates at New London Hospital range from $201 to $955 across 2 insurers. Blue Cross Blue Shield's rate is $955. The median at nearby comparable hospitals is $511. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Major lower-extremity joint replacement without MCC (MS-DRG 470), published negotiated rates at New London Hospital range from $34,102 to $38,038 across 2 insurers. Cigna's rate is $38,038. What a patient pays depends on their plan's deductible, coinsurance and network status.
New London Hospital has a CMS overall hospital star rating of 3 out of 5 on Medicare Care Compare (CMS data released 2026-09-30). That is lower than 42% of US hospitals.
New London Hospital reported 237 inpatient discharges and 1,348 inpatient days from Jul 1, 2025 to Sep 30, 2025.
New London Hospital reported 421 full-time-equivalent employees on payroll from Jul 1, 2025 to Sep 30, 2025.
New London Hospital reported $27M in net patient revenue on $55.4M of gross charges for Jul 1, 2025 to Sep 30, 2025, an operating margin of 1.8%, and net income of $4M.
New London Hospital reported $763,070 of unreimbursed and uncompensated care for Jul 1, 2025 to Sep 30, 2025, including $575,954 of charity care at cost.
New London Hospital's Medicare enrollment lists Lauren Anne Geddes Wirth as Interim CEO since 2024.
Insurers' price transparency files list New London Hospital under employer identification number 02-0222171 (The New London Hospital Association INC.). 58 health plans and networks list 02-0222171 for it.
Yes. HRSA's 340B database lists New London Hospital (340B ID CAH301304-00) as a participating critical access hospital since 2010, with 59 active contract pharmacies.
477 clinicians who bill Medicare list New London Hospital as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are family nurse practitioner (53), diagnostic radiology physician (43), internal medicine physician (40).
CMS's Provider of Services file lists no accrediting organization for New London Hospital; it is certified for Medicare through state survey.
CMS lists 32 services at New London Hospital, including Anesthesia, Audiology, CARF Inpatient Rehabilitation (Commission On Accreditation Of Rehabilitation Facilities Inpatient Rehabilitation), Chemotherapy, Clinical Laboratory, CT Scan.
In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at New London Hospital came from ZIP codes 03773 (158), 03257 (131), 03782 (50).
New London Hospital has 25 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. Facility type: Critical Access Hospital.
New London Hospital is located at 273 County Road, New London, NH 03257. Its main phone number is (603) 526-2911.
New London Hospital's CMS Certification Number (CCN), also called its Medicare provider number, is 301304.
The National Provider Identifier (NPI) on file for New London Hospital is 1831200583.
New London Hospital is affiliated with Dartmouth Health.
New London Hospital lists 33 in-network payers, including Aetna, Ambetter, Ameri Health, Aspirus Health Plan, and is Medicare-certified. Insurance acceptance may vary by plan, so confirm coverage with your insurer or the hospital's billing department.
197 disclosed rate categories. Each shows the payer, category, code type and group with its code range, and contract type, along with how the rate compares with the state average.
Under 45 CFR Part 180, every US hospital must publish a machine-readable file of its standard charges, including gross charges, discounted cash prices and payer-specific negotiated rates, in the CMS template format. PayerPrice can help hospitals publish and maintain these files.
A chargemaster (charge description master, or CDM) is a hospital's master list of billable items, with codes, descriptions and gross charges. A chargemaster review looks at those lines for accuracy and pricing. PayerPrice can help hospitals review their chargemaster; contact us to discuss your needs.
For hospital finance and compliance teams
The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.
We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.
{
"description": "MRI of brain (no contrast)",
"code_information": [
{ "code": "611", "type": "RC" },
{ "code": "70551", "type": "CPT" }
],
"standard_charges": [{
"setting": "outpatient",
"minimum": 250,
"maximum": 400,
"gross_charge": 1200,
"discounted_cash": 1080,
"payers_information": [
{
"payer_name": "Platform Health Insurance",
"plan_name": "PPO",
"methodology": "fee schedule",
"standard_charge_dollar": 400
},
{
"payer_name": "Region Health Insurance",
"plan_name": "HMO",
"methodology": "fee schedule",
"standard_charge_dollar": 250
}
]
}]
}Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.
What a review covers