| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 68.99 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 10.19 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 20.83 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.97 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.044 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 76.99 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.97 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.71 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.889 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.3 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 76.68 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.46 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 6.31 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.674 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.01 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 58.86 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 74.78 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 21.9 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.274 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 19.23 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 83.85 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 15.46 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.896 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 84.54 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 16.81 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 83.19 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 71.59 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 8.014 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.4 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 74.66 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.893 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.44 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 82.9 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 4.479 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 12.62 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 10.63 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 23.59 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 65.78 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.79 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.815 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 72.21 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 11.03 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 16.76 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 72.71 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.086 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.21 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 73.59 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.164 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 20.24 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 83.55 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 4 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 12.45 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 49.08 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 16.57 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 34.35 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 75.47 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.296 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 7.297 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 66.23 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.56 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 26.48 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.096 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 44.58 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 33.46 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 21.96 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.8 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 14.29 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 85.71 | | |