Charlotte, NC
Not rated by CMS
CMS star rating
34
Beds
2,752
Inpatient discharges a year
$118.4M
Net patient revenue a year
23
In-network payers
Novant Health Ballantyne Medical Center is a 34-bed voluntary non-profit - private hospital in Charlotte, NC. Below you'll find publicly disclosed negotiated rates and facility details, including 23 in-network payers and 317 disclosed rate categories.
The 24 services Novant Health Ballantyne Medical Center most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.
Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.
Gynecology
CPT 58558
$3,634 - $4,600
from 4 insurers · median $4,052
11 Medicare claims in Level 4 Gynecologic Procedures (CMS 2024)
CT imaging
CPT 74177
$337 - $3,294
from 4 insurers · median $874
Common here, based on CMS Medicare volume
CT imaging
CPT 74176
$215 - $2,678
from 4 insurers · median $2,249
Common here, based on CMS Medicare volume
Medicine & Surgery
CPT 47562
$4,880 - $10,647
from 4 insurers · median $6,744
11 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
CT imaging
CPT 70450
$195 - $1,254
from 4 insurers · median $542
Common here, based on CMS Medicare volume
Digestive procedures
CPT 49650
$5,226 - $12,275
from 4 insurers · median $10,003
11 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
CT imaging
CPT 71275
$501 - $2,022
from 4 insurers · median $1,298
Common here, based on CMS Medicare volume
Cardiology and vascular testing
CPT 93306
$240 - $1,646
from 4 insurers · median $1,131
Common here, based on CMS Medicare volume
MRI imaging
CPT 70553
$730 - $2,941
from 4 insurers · median $1,696
Common here, based on CMS Medicare volume
Mammography
CPT 77067
$176 - $560
from 4 insurers · median $241
Common here, based on CMS Medicare volume
X-ray and bone density
CPT 71046
$86 - $326
from 4 insurers · median $207
Common here, based on CMS Medicare volume
Digestive procedures
CPT 43239
$925 - $2,579
from 4 insurers · median $1,225
Common here, based on CMS Medicare volume
Digestive procedures
CPT 47563
$6,051 - $7,825
from 2 insurers · median $6,938
11 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
Digestive procedures
CPT 45385
$902 - $1,388
from 4 insurers · median $1,014
Common here, based on CMS Medicare volume
Gynecology
CPT 58571
$7,025 - $9,324
from 4 insurers · median $9,033
Typical for a hospital with this service line
MRI imaging
CPT 70551
$236 - $1,852
from 4 insurers · median $1,071
Common here, based on CMS Medicare volume
Ultrasound
CPT 76705
$102 - $560
from 4 insurers · median $407
Common here, based on CMS Medicare volume
Laboratory and pathology
CPT 80053
$48 - $193
from 4 insurers · median $101
Typical for a hospital with this service line
MRI imaging
CPT 74183
$737 - $3,137
from 4 insurers · median $1,131
Common here, based on CMS Medicare volume
Gynecology
CPT 58661
$3,967 - $8,459
from 4 insurers · median $6,756
Typical for a hospital with this service line
Cardiology and vascular testing
CPT 93971
$162 - $590
from 4 insurers · median $432
Common here, based on CMS Medicare volume
Ultrasound
CPT 76642
$290 - $426
from 4 insurers · median $344
Common here, based on CMS Medicare volume
MRI imaging
CPT 72148
$233 - $2,251
from 4 insurers · median $606
Common here, based on CMS Medicare volume
Medicine & Surgery
CPT 29881
$3,275 - $8,506
from 4 insurers · median $6,489
Typical for a hospital with this service line
Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.
| Insurer | Services | Median % of Medicare | Above nearby | Below nearby |
|---|---|---|---|---|
| Insurer A* | 23 | 416% | 0 | 0 |
| Insurer B* | 24 | 322% | 0 | 0 |
| Insurer C* | 24 | 216% | 0 | 0 |
| Insurer D* | 23 | 172% | 0 | 0 |
How we chose these services: 4 appear in this hospital's own Medicare claims, 16 are common here based on CMS Medicare volume, and 4 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Novant Health Ballantyne Medical Center, or start a free trial.
Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.
Quality
Not rated by CMS
Doctors and services
Accredited by The Joint Commission
Finances
$118.4M net patient revenue
Ownership and leadership
Owned by Novant Health, Inc.
The employer identification numbers (EINs) health plans and networks list for Novant Health Ballantyne Medical Center in the in-network rate files they publish, with the organization NPIs billed under each.
| Tax ID (EIN) | Plans and networks listing it | Organization NPIs |
|---|---|---|
| 86-3305323Novant Health Ballantyne Medical Center | 53Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 48 more | 1740998020 Novant Health Ballantyne Medical Center LLC1760190607 Novant Health Ballantyne Medical Center LLC1154857662 Presbyterian Sameday Surgery Center At Ballantyne LLCand 1 more |
Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.
10905 PROVIDENCE ROAD W, Charlotte, NC 28277
(980) 488-4000
How Novant Health Ballantyne Medical Center compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.
Death rates
No different on 2 measures
0 better, 2 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
No different on 2 measures
0 better, 2 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Better on 1 of 3 measures
1 better, 2 no different, 0 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
4 of 5
Higher than 60% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
82%
Higher than 85% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Not penalized
Not among the worst-performing 25%
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Time in the ER before going home
192 min
Higher than 77% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
92%
Higher than 98% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better
| Measure | Result | Period |
|---|---|---|
| Death rates | No different on 2 measures | |
| Safety | No different on 2 measures | |
| Readmissions | Better on 1 of 3 measures | |
| Patient survey ratingCMS: Summary star rating | 4 of 5 | 2024-10-01 to 2025-09-30 |
| Would definitely recommendCMS: "YES", patients would definitely recommend the hospital | 82% | 2024-10-01 to 2025-09-30 |
| Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction | Not penalized | 2026 |
| Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 192 min | 2024-10-01 to 2025-09-30 |
| Sepsis careCMS: Appropriate care for severe sepsis and septic shock | 92% | 2024-10-01 to 2025-09-30 |
Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.
How Medicare adjusts Novant Health Ballantyne Medical Center's inpatient payments for its readmissions, quality and cost results.
No penalty
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
+1.61% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.
Source: CMS IPPS final rule Impact File (FY 2027).
Each result CMS publishes for Novant Health Ballantyne Medical Center, beside the US median and the average of NC hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.
Risk-adjusted 30-day death rates and surgical complications; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 | Not Available | 4.042 | |||
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 561 cases | 3 | 3.9 | 3.99 | Better than 92% of US hospitals | |
| Death rate for heart attack patients2022-07-01 to 2025-06-30 | Not Available | 11.93 | |||
| Death rate for CABG surgery patients2022-07-01 to 2025-06-30 | Not Available | 2.5 | |||
| Death rate for COPD patients2022-07-01 to 2025-06-30 · 30 cases | 8.3 | 8.5 | 8.754 | Better than 53% of US hospitals | |
| Death rate for heart failure patients2022-07-01 to 2025-06-30 · 58 cases | 8.4 | 11 | 11.28 | Better than 91% of US hospitals | |
| Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 105 cases | 14.1 | 15.2 | 15.37 | Better than 66% of US hospitals | |
| Death rate for stroke patients2023-07-01 to 2025-06-30 · 26 cases | 11.6 | 11.6 | 12.32 | Better than 50% of US hospitals | |
| Pressure ulcer rate2022-07-01 to 2024-06-30 · 327 cases | 0.56 | 0.51 | 0.6392 | No Different Than the National Rate | Worse than 58% of US hospitals |
| Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 | Not Available | 178 | |||
| Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 429 cases | 0.21 | 0.2 | 0.2025 | No Different Than the National Rate | Worse than 54% of US hospitals |
| In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 414 cases | 0.27 | 0.27 | 0.2734 | No Different Than the National Rate | Worse than 46% of US hospitals |
| Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 28 cases | 2.34 | 2.29 | 2.327 | No Different Than the National Rate | Worse than 65% of US hospitals |
| Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 | Not Available | 1.616 | Number of Cases Too Small | ||
| Postoperative respiratory failure rate2022-07-01 to 2024-06-30 | Not Available | 9.086 | Number of Cases Too Small | ||
| Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 34 cases | 3.45 | 3.4 | 3.731 | No Different Than the National Rate | Worse than 56% of US hospitals |
| Postoperative sepsis rate2022-07-01 to 2024-06-30 | Not Available | 4.934 | Number of Cases Too Small | ||
| Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 | Not Available | 1.74 | |||
| Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 | Not Available | 1.018 | Number of Cases Too Small |
Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Hospital return days for heart attack patients2022-07-01 to 2025-06-30 | Not Available | 2.516 | |||
| Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 64 cases | -66.7 | 1.25 | 4.059 | Better than 99% of US hospitals | |
| Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 108 cases | -38.8 | 3.85 | 4.357 | Better than 95% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30 | Not Available | ||||
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 95 cases | 12.5 | 12.9 | 12.92 | No Different Than the National Rate | Better than 75% of US hospitals |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 | Not Available | 10.53 | Number of Cases Too Small | ||
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 | Not Available | 5.411 | Number of Cases Too Small | ||
| Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 73 cases | 1.1 | 1 | 0.979 | No Different than expected | Worse than 69% of US hospitals |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 | Not Available | 14.22 | |||
| Rate of readmission for CABG2023-07-01 to 2025-06-30 | Not Available | 10.9 | |||
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 66 cases | 19.4 | 19.8 | 19.82 | Better than 68% of US hospitals | |
| Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 121 cases | 21.1 | 21.3 | 21.37 | Better than 56% of US hospitals | |
| Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 | Not Available | 5.698 | |||
| Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 194 cases | 15.9 | 17.2 | 17.06 | Better than 94% of US hospitals |
Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.3158 | |||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.089 | |||
| Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30 | 265 | 1,370 | 6,107 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 0.153 | 0.9835 | 6.392 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 4.212 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30 | Not Available | 0.6593 | |||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.2172 | |||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.008 | |||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30 | 321 | 1,799 | 5,404 | ||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 0.158 | 1.377 | 7.041 | ||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 1 | 0 | 3.354 | ||
| Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30 | Not Available | 0.5489 | |||
| SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.4264 | |||
| SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.632 | |||
| SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30 | 2 | 61 | 148 | ||
| SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30 | 0.066 | 1.591 | 3.971 | ||
| SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30 | 0 | 1 | 3.869 | ||
| SSI - Colon Surgery2024-10-01 to 2025-09-30 | Not Available | 0.9259 | |||
| SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.3213 | |||
| SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 3.699 | |||
| SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30 | 11 | 38 | 81.85 | ||
| SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30 | 0.097 | 0.328 | 0.7343 | ||
| SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 0.9 | ||
| SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30 | Not Available | 1.267 | |||
| MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.2893 | |||
| MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.314 | |||
| MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30 | 10,379 | 14,451 | 62,217 | ||
| MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30 | 0.193 | 0.567 | 4.657 | ||
| MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 2.863 | ||
| MRSA Bacteremia2024-10-01 to 2025-09-30 | Not Available | 0.742 | |||
| Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.017 | 0.127 | 0.1478 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30 | 1.639 | 0.747 | 1.095 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30 | 9,155 | 13,646 | 56,214 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30 | 3.009 | 5.683 | 32.99 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30 | 1 | 2 | 9.258 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30 | 0.332 | 0.279 | 0.3119 | No Different than National Benchmark | Worse than 58% of US hospitals |
How recent inpatients answered each survey question, with CMS's star rating per topic.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Room was "always" clean2024-10-01 to 2025-09-30 · 309 cases | 70 | 73 | 71.37 | Worse than 62% of US hospitals | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 309 cases | 8 | 8 | 9.762 | Better than 47% of US hospitals | |
| Room was "usually" clean2024-10-01 to 2025-09-30 · 309 cases | 22 | 18 | 18.87 | ||
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 309 cases | 87 | 87 | 85.7 | Better than 47% of US hospitals | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 · 309 cases | 4 | 4 | 3.269 | Better than 47% of US hospitals | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 · 309 cases | 82 | 80 | 80.26 | Better than 63% of US hospitals | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 309 cases | 92 | 91 | 91.65 | Better than 51% of US hospitals | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 309 cases | 5 | 4 | 4.218 | Worse than 61% of US hospitals | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 · 309 cases | 4 | 3 | 3.591 | Better than 51% of US hospitals | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 309 cases | 13 | 16 | 15.52 | ||
| Doctors "always" communicated well2024-10-01 to 2025-09-30 · 309 cases | 84 | 79 | 80.9 | Better than 76% of US hospitals | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 309 cases | 93 | 91 | 91.66 | Better than 77% of US hospitals | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 309 cases | 3 | 5 | 5.01 | Better than 77% of US hospitals | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 · 309 cases | 4 | 3 | 3.452 | Better than 63% of US hospitals | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 309 cases | 13 | 16 | 14.09 | ||
| Staff "always" explained2024-10-01 to 2025-09-30 · 309 cases | 66 | 61 | 62.62 | Better than 72% of US hospitals | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 309 cases | 81 | 77 | 77.77 | Better than 79% of US hospitals | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 309 cases | 16 | 19 | 18.97 | Better than 69% of US hospitals | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 · 309 cases | 4 | 3 | 2.839 | Better than 79% of US hospitals | |
| Staff "usually" explained2024-10-01 to 2025-09-30 · 309 cases | 18 | 19 | 18.41 | ||
| Discharge information - linear mean score2024-10-01 to 2025-09-30 · 309 cases | 89 | 86 | 86.12 | Better than 78% of US hospitals | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 309 cases | 10 | 13 | 13.33 | Better than 78% of US hospitals | |
| Discharge information - star rating2024-10-01 to 2025-09-30 · 309 cases | 4 | 3 | 3.441 | Better than 55% of US hospitals | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 309 cases | 90 | 87 | 86.67 | Better than 78% of US hospitals | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 309 cases | 9 | 14 | 14.2 | Better than 88% of US hospitals | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 309 cases | 91 | 86 | 85.8 | Better than 88% of US hospitals | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 309 cases | 77 | 74 | 76.04 | Better than 67% of US hospitals | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 309 cases | 6 | 7 | 6.586 | Better than 53% of US hospitals | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 309 cases | 17 | 19 | 17.37 | ||
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 309 cases | 85 | 77 | 79.47 | Better than 87% of US hospitals | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 309 cases | 3 | 6 | 5.475 | Better than 84% of US hospitals | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 309 cases | 12 | 17 | 15.05 | ||
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 309 cases | 90 | 85 | 86.33 | Better than 83% of US hospitals | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 309 cases | 2 | 3 | 3.465 | Better than 75% of US hospitals | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 309 cases | 8 | 11 | 10.2 | ||
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 309 cases | 5 | 8 | 8.446 | Better than 73% of US hospitals | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 309 cases | 12 | 20 | 20.15 | ||
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 309 cases | 83 | 72 | 71.41 | Better than 87% of US hospitals | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 309 cases | 92 | 88 | 88.02 | Better than 86% of US hospitals | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 309 cases | 4 | 3 | 3.323 | Better than 55% of US hospitals | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 · 309 cases | 76 | 74 | 75.25 | Better than 59% of US hospitals | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 309 cases | 8 | 9 | 9.232 | Better than 60% of US hospitals | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 309 cases | 16 | 16 | 15.52 | ||
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 309 cases | 78 | 75 | 75.79 | Better than 70% of US hospitals | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 309 cases | 6 | 5 | 5.697 | Worse than 51% of US hospitals | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 309 cases | 16 | 20 | 18.52 | ||
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 309 cases | 80 | 77 | 77.57 | Better than 69% of US hospitals | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 309 cases | 5 | 4 | 4.424 | Worse than 55% of US hospitals | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 309 cases | 15 | 19 | 18.01 | ||
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 309 cases | 89 | 86 | 86.24 | Better than 70% of US hospitals | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 309 cases | 4 | 3 | 2.859 | Worse than 72% of US hospitals | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 309 cases | 7 | 11 | 10.9 | ||
| "Always" quiet at night2024-10-01 to 2025-09-30 · 309 cases | 64 | 59 | 60.2 | Better than 65% of US hospitals | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 309 cases | 7 | 9 | 9.109 | Better than 61% of US hospitals | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 · 309 cases | 29 | 31 | 30.69 | ||
| Quietness - linear mean score2024-10-01 to 2025-09-30 · 309 cases | 85 | 82 | 82.46 | Better than 71% of US hospitals | |
| Quietness - star rating2024-10-01 to 2025-09-30 · 309 cases | 4 | 3 | 3.419 | Better than 56% of US hospitals | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 309 cases | 4 | 5 | 5.683 | Better than 57% of US hospitals | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 309 cases | 82 | 71 | 70.04 | Better than 85% of US hospitals | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 309 cases | 92 | 87 | 86.94 | Better than 83% of US hospitals | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 309 cases | 14 | 23 | 24.28 | ||
| Recommend hospital - star rating2024-10-01 to 2025-09-30 · 309 cases | 5 | 4 | 3.656 | The top rating, shared by 24% of US hospitals | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 309 cases | 56 | 47 | 49.27 | Better than 83% of US hospitals | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 309 cases | 23 | 30 | 29.43 | Better than 81% of US hospitals | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 309 cases | 21 | 22 | 21.29 | ||
| Summary star rating2024-10-01 to 2025-09-30 · 309 cases | 4 | 3 | 3.387 | Better than 60% of US hospitals | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 309 cases | 10 | 12 | 12.81 | Better than 70% of US hospitals | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 309 cases | 90 | 88 | 87.19 | Better than 70% of US hospitals |
How often the hospital gave recommended care, and how fast.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Emergency department volume2024-01-01 to 2024-12-31 | low | ||||
| Global Malnutrition Composite Score2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31 | Not Available | ||||
| Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 | Not Available | 8.179 | |||
| Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 | Not Available | 1.182 | |||
| Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31 | Not Available | 0.1154 | |||
| Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 1,252 cases | 90 | 79 | 85.95 | Better than 71% of US hospitals | |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 402 cases | 196 | 154 | 190 | Worse than 75% of US hospitals | |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 362 cases | 192 | 148 | 183 | Worse than 77% of US hospitals | |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 13 cases | 313 | 247 | 389 | Worse than 72% of US hospitals | |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 27 cases | 326 | 293 | 427 | Worse than 63% of US hospitals | |
| Left before being seen2024-01-01 to 2024-12-31 · 17,713 cases | 2 | 1 | 2.253 | Worse than 58% of US hospitals | |
| Head CT results2024-10-01 to 2025-09-30 | Not Available | 72.17 | |||
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 22 cases | 95 | 97 | 93.75 | Worse than 60% of US hospitals | |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31 | Not Available | ||||
| ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31 | Not Available | 54.25 | |||
| Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 425 cases | 11 | 15 | 16.55 | Better than 77% of US hospitals | |
| Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 63 cases | 92 | 65 | 63.49 | Better than 98% of US hospitals | |
| Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 72.19 | |||
| Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 81.33 | |||
| Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 63 cases | 97 | 82 | 80.49 | Better than 97% of US hospitals | |
| Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 41 cases | 100 | 94 | 94.21 | The best result, shared by 10% of US hospitals | |
| Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 | Not Available | 96.77 | |||
| Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31 | Not Available | 71.33 | |||
| Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 | Not Available | 93.39 | |||
| Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 | Not Available | 88.42 | |||
| Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 0 cases | Not Available | 96.08 |
How often scans were ordered when they may not be needed; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30 | 2.4 | 5 | 4.658 | Better than 81% of US hospitals | |
| Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30 | 5.9 | 6.6 | 6.699 | Better than 59% of US hospitals |
Medicare spending around an inpatient stay compared with the US (1 is the US median).
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31 | 0.92 | 0.99 | 0.9478 | Better than 81% of US hospitals |
The scores Medicare uses to raise or lower inpatient payments; higher is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| VBP clinical outcomes domain scoreFY 2026 | Not Available | 20.53 | |||
| VBP clinical outcomes weighted domain scoreFY 2026 | Not Available | 5.133 | |||
| VBP efficiency and cost reduction domain scoreFY 2026 | 30 | 10 | 27.67 | Better than 68% of US hospitals | |
| VBP efficiency and cost reduction weighted domain scoreFY 2026 | 10 | 2.5 | 7.066 | Better than 76% of US hospitals | |
| VBP person and community engagement domain scoreFY 2026 | 72 | 34 | 42.34 | Better than 94% of US hospitals | |
| VBP person and community engagement weighted domain scoreFY 2026 | 24 | 8.75 | 10.67 | Better than 98% of US hospitals | |
| VBP safety domain scoreFY 2026 | 55 | 40 | 39.99 | Better than 74% of US hospitals | |
| VBP safety weighted domain scoreFY 2026 | 18.33 | 10 | 10.21 | Better than 91% of US hospitals | |
| VBP total performance scoreFY 2026 | 52.33 | 29.5 | 32.71 | Better than 95% of US hospitals |
Excess readmission ratios by condition; above 1 means more readmissions than expected.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| READM-30-AMI-HRRP2021-07-01 to 2024-06-30 | N/A | 0.987 | |||
| READM-30-CABG-HRRP2021-07-01 to 2024-06-30 | N/A | 0.9572 | |||
| READM-30-COPD-HRRP2021-07-01 to 2024-06-30 | N/A | 0.9983 | |||
| READM-30-HF-HRRP2021-07-01 to 2024-06-30 | 0.9723 | 0.9983 | 0.9982 | Better than 68% of US hospitals | |
| READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30 | N/A | 1.01 | |||
| READM-30-PN-HRRP2021-07-01 to 2024-06-30 | 0.9555 | 0.9955 | 0.989 | Better than 77% of US hospitals |
| By fiscal year | FY 2025 | FY 2026 |
|---|---|---|
| READM-30-AMI-HRRP | N/A | N/A |
| READM-30-CABG-HRRP | N/A | N/A |
| READM-30-COPD-HRRP | N/A | N/A |
| READM-30-HF-HRRP | N/A | 0.9723 |
| READM-30-HIP-KNEE-HRRP | N/A | N/A |
| READM-30-PN-HRRP | N/A | 0.9555 |
Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.
| Measure | This hospital | US median | NC average | CMS comparison | US rank |
|---|---|---|---|---|---|
| CAUTI standardized infection ratio2023-01-01 to 2024-12-31 | N/A | 0.6937 | |||
| CDI standardized infection ratio2023-01-01 to 2024-12-31 | 0.295 | 0.346 | 0.3392 | Better than 58% of US hospitals | |
| CLABSI standardized infection ratio2023-01-01 to 2024-12-31 | N/A | 0.6866 | |||
| HAC Reduction Program payment reductionFY 2026 | No | ||||
| MRSA standardized infection ratio2023-01-01 to 2024-12-31 | N/A | 0.9073 | |||
| Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30 | N/A | 0.9914 | |||
| SSI standardized infection ratio2023-01-01 to 2024-12-31 | N/A | 0.9227 | |||
| Total HAC scoreFY 2026 | -0.3199 | -0.0453 | 0.09972 | Better than 69% of US hospitals |
| By fiscal year | FY 2025 | FY 2026 |
|---|---|---|
| HAC Reduction Program payment reduction | No | No |
| Total HAC score | N/A | -0.3199 |
Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.
The Joint Commission (since 2023)
Accreditation
None
Medical school affiliation
Private (not for profit)
Ownership type
36
Medicare-certified beds
6
Registered nurses (full-time equivalent)
2023
In Medicare since
Source: CMS Provider of Services file, as reported by the hospital and state surveyors.
What Novant Health Ballantyne Medical Center reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.
2,752
Inpatient discharges
Medicare 24%, Medicaid 0%
8,264
Inpatient days
67% of available bed days used
300
Employees (full-time equivalent)
Source: CMS cost report (HCRIS) (report 837820). Figures cover the reporting period, which is not always 12 months, and are self-reported.
Inpatient days and discharges Novant Health Ballantyne Medical Center reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.
| Medicare | Medicaid | Other | Total | |
|---|---|---|---|---|
| Inpatient days | 2,349 | 38 | 5,877 | 8,264 |
| Discharges | 670 | 12 | 2,070 | 2,752 |
| Average length of stay | 3.5 days | 3.2 days | 2.8 days | 3.0 days |
| Average daily census | 6.4 | 0.1 | 16.1 | 22.6 |
1,946
Medicare Advantage days
550 discharges
1,301
Medicaid managed care days
1,582
Observation bed days
| Unit | Beds | Inpatient days | Medicare days | Occupancy |
|---|---|---|---|---|
| Adults & pediatrics | 34 | 6,931 | 2,349 | 56% |
| Nursery | 1,333 |
Source: CMS cost report (HCRIS, Form 2552-10), report 837820, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.
What Novant Health Ballantyne Medical Center treats Medicare patients for most often, in 2024. 279 Medicare discharges in 12 published DRGs; 0% surgical; 68% in DRGs with complications (CC or MCC).
| Condition or procedure | Discharges | Average charges | Average Medicare payment | Estimated cost | DRG weight |
|---|---|---|---|---|---|
| Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical | 61 | $39,333 | $9,899 | $13,688 | 1.98 |
| Heart failure and shock with MCCMS-DRG 291, medical | 46 | $33,952 | $6,511 | $11,815 | 1.28 |
| Respiratory infections and inflammations with MCCMS-DRG 177, medical | 26 | $40,491 | $8,005 | $14,091 | 1.70 |
| Simple pneumonia and pleurisy with MCCMS-DRG 193, medical | 22 | $30,630 | $6,152 | $10,659 | 1.33 |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without MCCMS-DRG 392, medical | 20 | $25,078 | $3,184 | $8,727 | 0.79 |
| Pulmonary edema and respiratory failureMS-DRG 189, medical | 18 | $31,088 | $6,191 | $10,819 | 1.23 |
| Kidney and urinary tract infections without MCCMS-DRG 690, medical | 17 | $25,748 | $3,489 | $8,960 | 0.81 |
| Septicemia or severe sepsis without MV >96 hours without MCCMS-DRG 872, medical | 17 | $28,193 | $4,371 | $9,811 | 1.03 |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without MCCMS-DRG 641, medical | 16 | $22,827 | $3,383 | $7,944 | 0.78 |
| Chronic obstructive pulmonary disease with MCCMS-DRG 190, medical | 13 | $29,012 | $5,394 | $10,096 | 1.10 |
| Kidney and urinary tract infections with MCCMS-DRG 689, medical | 12 | $33,480 | $6,041 | $11,651 | 1.17 |
| Gastrointestinal hemorrhage with CCMS-DRG 378, medical | 11 | $25,916 | $4,228 | $9,019 | 0.98 |
Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.
The comprehensive outpatient service groups (APCs) Novant Health Ballantyne Medical Center billed Medicare for most in 2024: 278 services in all.
| Service group | Services | Patients | Average charges | Average Medicare payment | US average payment |
|---|---|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 159 | 155 | $20,472 | $1,926 | $2,090 |
| Level 2 Upper GI ProceduresAPC 5302 | 26 | 26 | $11,267 | $1,377 | $1,445 |
| Level 2 Breast/Lymphatic Surgery and Related ProceduresAPC 5092 | 18 | 18 | $32,896 | $4,643 | $4,982 |
| Level 2 Excision/ Biopsy/ Incision and DrainageAPC 5072 | 16 | 16 | $10,900 | $1,159 | $1,220 |
| Level 2 Musculoskeletal ProceduresAPC 5112 | 14 | 14 | $9,714 | $1,147 | $1,196 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 12 | 12 | $59,673 | $5,097 | $5,339 |
| Level 1 Breast/Lymphatic Surgery and Related ProceduresAPC 5091 | 11 | 11 | $17,689 | $2,714 | $2,930 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 11 | 11 | $38,874 | $4,116 | $4,358 |
| Level 4 Gynecologic ProceduresAPC 5414 | 11 | 11 | $17,912 | $2,230 | $2,389 |
Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.
ZIP codes with the most Medicare inpatient stays at Novant Health Ballantyne Medical Center in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 181 in 2023 to 1,019 in 2025.
| ZIP code | Stays | Of this hospital's stays | Days | Charges | Market share |
|---|---|---|---|---|---|
| 29707 | 342 | 34% | 1,136 | $12.1M | 18% |
| 28277 | 239 | 23% | 876 | $8.6M | 13% |
| 28173 | 101 | 10% | 319 | $3.2M | 7% |
| 29720 | 98 | 10% | 309 | $3.4M | 3% |
| 28226 | 48 | 5% | 167 | $1.5M | 3% |
| 28134 | 32 | 3% | 91 | $882,003 | 7% |
| 29715 | 31 | 3% | 122 | $1M | 2% |
| 28273 | 25 | 2% | 93 | $782,081 | 3% |
| 28210 | 24 | 2% | 59 | $719,488 | 2% |
| 29708 | 22 | 2% | 81 | $806,239 | 2% |
| 28278 | 21 | 2% | 74 | $702,541 | 3% |
| 28217 | 13 | 1% | 36 | $382,539 | 2% |
| 28105 | 12 | 1% | 30 | $323,177 | 1% |
| 28104 | 11 | 1% | 44 | $378,644 | 1% |
Source: CMS Hospital Service Area file. Shares are of the 1,019 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.
Staff by profession and the rooms and units Novant Health Ballantyne Medical Center reported at its latest Medicare certification survey (2023). Counts are people, not full-time equivalents.
3
Operating rooms
1
Endoscopy rooms
6
Registered nurses
8
Nurse anesthetists (CRNAs)
5
Pharmacists
8
Respiratory therapists
2
Physical therapists
1
Occupational therapists
17
Radiology technicians
1
Nuclear medicine technicians
2
Laboratory technicians
7
Medical technologists
2
Social workers
113
Other personnel
Source: CMS Provider of Services file.
463 clinicians who bill Medicare list Novant Health Ballantyne Medical Center as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.
Justin Favaro, MD
Hematology & Oncology Physician
NPI 1053365320
See commercial rates for Justin Favaro, MDNasfat Shehadeh, MD
Hematology & Oncology Physician
NPI 1538241369
See commercial rates for Nasfat Shehadeh, MDHoward Homesley, MD
Orthopaedic Surgery Physician
NPI 1871578674
See commercial rates for Howard Homesley, MDKevin Patel, M.D.
Hematology & Oncology Physician
NPI 1609066216
See commercial rates for Kevin Patel, M.D.James Fraser, MD
Orthopaedic Surgery Physician
NPI 1033409842
See commercial rates for James Fraser, MDSteven Culp, MD
Family Medicine Physician
NPI 1013901925
See commercial rates for Steven Culp, MDWilliam Porter, MD
Urogynecology and Reconstructive Pelvic Surgery (Obstetrics & Gynecology) Physician
NPI 1750380549
See commercial rates for William Porter, MDElise Maggioncalda, MD
Diagnostic Radiology Physician
NPI 1710470695
See commercial rates for Elise Maggioncalda, MDAdam Ligler, MD
Internal Medicine Physician
NPI 1760708853
See commercial rates for Adam Ligler, MDAllen Tauro, MD
Internal Medicine Physician
NPI 1083697908
See commercial rates for Allen Tauro, MDSteve Martin, M.D.
Orthopaedic Surgery Physician
NPI 1649356072
See commercial rates for Steve Martin, M.D.Stephen Mckim, MD
Urology Physician
NPI 1629239256
See commercial rates for Stephen Mckim, MDAlicia Lazeski, M.D.
Physical Medicine & Rehabilitation Physician
NPI 1689965162
See commercial rates for Alicia Lazeski, M.D.Prashanth Sompalli, MD
Diagnostic Radiology Physician
NPI 1528421633
See commercial rates for Prashanth Sompalli, MDJohn Roddey, M.D.
Gastroenterology Physician
NPI 1619925419
See commercial rates for John Roddey, M.D.Taylor Tuten, PA
Physician Assistant
NPI 1124741814
See commercial rates for Taylor Tuten, PAShiranee Jayasooriya, M.D.
Physical Medicine & Rehabilitation Physician
NPI 1437188513
See commercial rates for Shiranee Jayasooriya, M.D.Matthew Wendt, MD
Orthopaedic Surgery Physician
NPI 1063617561
See commercial rates for Matthew Wendt, MDDino Kanelos, M.D.
Family Medicine Physician
NPI 1306959705
See commercial rates for Dino Kanelos, M.D.Richard Miller, MD
Cardiovascular Disease Physician
NPI 1679682181
See commercial rates for Richard Miller, MDPaul Ponnaiya, M.D.
Internal Medicine Physician
NPI 1528059672
See commercial rates for Paul Ponnaiya, M.D.Gregory Kimmerle, MD
Internal Medicine Physician
NPI 1669574604
See commercial rates for Gregory Kimmerle, MDShawn Quillin, M.D.
Diagnostic Radiology Physician
NPI 1861452252
See commercial rates for Shawn Quillin, M.D.Jamie Andrews, PA-C
Physician Assistant
NPI 1972893543
See commercial rates for Jamie Andrews, PA-CSource: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.
Revenue, expenses and income Novant Health Ballantyne Medical Center reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.
| Line | Amount | Share |
|---|---|---|
| Gross patient revenue (charges) | $349M | 294.8% |
| Inpatient | $83.5M | 70.5% |
| Outpatient | $265.6M | 224.3% |
| Contractual allowances and discounts | -$230.6M | -194.8% |
| Net patient revenue | $118.4M | 100.0% |
| Operating expenses | -$100.6M | -85.0% |
| Operating income from patient care | $17.7M | 15.0% |
| Other income | $1.1M | 1.0% |
| Investment income | $22,561 | 0.0% |
| Other | $1.1M | 0.9% |
| Net income | $18.9M | 15.9% |
| Line | Amount | Share |
|---|---|---|
| Traditional Medicare | $56.1M | 16.2% |
| Medicaid (including managed care) | $27.9M | 8.1% |
| Other payers and self-pay | $262.3M | 75.7% |
| Total charges | $346.3M | 100.0% |
Source: CMS cost report (HCRIS, Form 2552-10), report 837820, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.
Computed from Novant Health Ballantyne Medical Center's latest cost report.
15.0%
Operating margin
Operating income from patient care / net patient revenue
15.8%
Total margin
Net income / net patient revenue plus other income
24.8%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
39% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$50.65
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
10.4%
Return on assets
Net income for a year / total assets
2405.5%
Return on equity
Net income for a year / fund balance
0.12
Current ratio
Current assets / current liabilities
0.09
Quick ratio
Cash, temporary investments and net receivables / current liabilities
0 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
50 days
Days in patient receivables
Net patient receivables / daily net patient revenue
746 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.66
Asset turnover
Total revenue for a year / total assets
2.4 years
Average age of plant
Accumulated depreciation / depreciation for a year
Source: CMS cost report (HCRIS, Form 2552-10), report 837820, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
What Novant Health Ballantyne Medical Center owned and owed at the end of its reporting period (Dec 2025), across all fund types: $181.7M in total assets and a $783,982 fund balance.
| Line | Amount | Of total assets |
|---|---|---|
| Cash and temporary investments | $4,166 | 0.0% |
| Patient receivables, net | $16.3M | 9.0% |
| Inventory | $1.8M | 1.0% |
| Total current assets | $22.3M | 12.3% |
| Property and equipment, net of depreciation | $156.7M | 86.3% |
| Investments and other assets | $2.7M | 1.5% |
| Total assets | $181.7M | 100.0% |
| Current liabilities | $180.9M | 99.6% |
| Total liabilities | $180.9M | 99.6% |
| Fund balance (net assets) | $783,982 | 0.4% |
Source: CMS cost report (HCRIS, Form 2552-10), report 837820, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Care Novant Health Ballantyne Medical Center provided without full payment, as reported on Worksheet S-10 of its cost report.
$2.3M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$5.4M
Bad debt
Patient bills written off as uncollectible, at charges
-$9.2M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$3.5M
Total unreimbursed and uncompensated care
3.5% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)
Source: CMS cost report (HCRIS, Form 2552-10), report 837820, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Novant Health Ballantyne Medical Center's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.
| Fiscal year ending | Dec 2024 | Dec 2025 |
|---|---|---|
| Net patient revenue | $85.8M | $118.4M |
| Operating expenses | $83.8M | $100.6M |
| Operating margin | 2.3% | 15.0% |
| Net income | $2.8M | $18.9M |
| Total assets | $184.6M | $181.7M |
| Discharges | 2,033 | 2,752 |
| Inpatient days | 7,010 | 8,264 |
| Medicare Advantage days | 1,459 | 1,946 |
| Beds | 36 | 34 |
| Employees (FTE) | 252 | 300 |
Source: CMS cost report (HCRIS, Form 2552-10), report 837820, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Each cost center Novant Health Ballantyne Medical Center reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Operating room | $3.8M | $17.2M | $47.8M | 0.36 | 16,113 |
| Emergency | $3.9M | $10.4M | $56.3M | 0.18 | 12,293 |
| Delivery room & labor room | $141,986 | $6M | $9M | 0.67 | 7,570 |
| Drugs charged to patients | $6M | $24M | 0.25 | ||
| Radiology-diagnostic | $1.6M | $5.3M | $22.8M | 0.23 | 7,757 |
| Laboratory | $1.5M | $5M | $33.5M | 0.15 | 2,054 |
| Observation beds (non-distinct part | $2.6M | $3.1M | 0.86 | ||
| Impl. dev. charged to patients | $2.6M | $10.9M | 0.24 | ||
| Respiratory therapy | $1.1M | $2.5M | $2.1M | 1.19 | 1,348 |
| Ct scan | $662,284 | $2.3M | $59.8M | 0.04 | 814 |
| Medical supplies charged to patient | $1.6M | $13.2M | 0.12 | ||
| Mri | $356,765 | $1.1M | $11.4M | 0.10 | 267 |
| Physical therapy | $567,017 | $1.1M | $2.2M | 0.51 | 879 |
| Electrocardiology | $358,934 | $791,074 | $10.9M | 0.07 | |
| Anesthesiology | $3.9M | $665,438 | $19.5M | 0.03 | 385 |
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Adults & pediatrics | $7.8M | $14.2M | $18.1M | 0.79 | 17,433 |
| Nursery | $1.1M | $1.6M | 0.65 | 701 |
| Department | Salaries | Direct cost | Paid hours | Average hourly wage | Square feet |
|---|---|---|---|---|---|
| Admin and general | $1.5M | $15.1M | 12,668 | ||
| Cap rel costs-bldg & fixt | $6.4M | 218,620 | |||
| Operation of plant | $976,613 | $6M | 31,172 | $31.51 | 93,984 |
| Cap rel costs-mvble equip | $4.4M | ||||
| Pharmacy | $1.3M | $2.1M | 22,211 | $57.27 | 3,487 |
| Nursing administration | $936,145 | $1.6M | 23,464 | $49.18 | 1,526 |
| Housekeeping | $1.4M | 1,226 | |||
| Cafeteria | $1.2M | 2,708 | |||
| Central services & supply | $660,279 | $1.1M | 20,458 | $32.13 | 6,094 |
| Social service | $327,356 | $513,316 | 8,003 | $43.42 | |
| Dietary | $444,486 | 1,576 | |||
| Laundry & linen service | $233,173 | ||||
| Medical records & library | $77,940 | $100,118 | 2,562 | $30.70 | 218 |
Source: CMS cost report (HCRIS, Form 2552-10), report 837820, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.
The factors Medicare uses to set what it pays Novant Health Ballantyne Medical Center for an inpatient stay.
1.30
Case mix index
Higher than 11% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
No Medicare-funded residents
Teaching status
Medicare-funded interns and residents per bed (FY 2027).
3.4%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
627
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).
| IPPS fiscal year | FY 2025 | FY 2026 | FY 2027 |
|---|---|---|---|
| Case mix index | 1.26 | 1.36 | 1.30 |
| Wage index | 0.918 | 0.919 | 0.977 |
| Readmissions adjustment | 0.00% | 0.00% | 0.00% |
| Value-based purchasing adjustment | 0.00% | 0.00% | +1.61% |
| Medicare inpatient stays | 54 | 546 | 627 |
Source: CMS IPPS final rule Impact File (FY 2027).
Organizations Novant Health Ballantyne Medical Center reports to Medicare as owners or with operational control.
Novant Health Southern Piedmont Region, LLC
Operational/managerial control, 100%, since 2023
Novant Health, Inc.
5% or greater direct ownership interest, 100%, since 2023
Sources: CMS Hospital All Owners.
The officers and board members on Novant Health Ballantyne Medical Center's Medicare enrollment and on the IRS Form 990 filed under its tax ID.
Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 17 of 18 are shown.
About Novant Health Ballantyne Medical Center's rates and hospital price transparency.
For MRI brain before and after contrast (CPT 70553), published negotiated rates at Novant Health Ballantyne Medical Center range from $730 to $2,941 across 4 insurers. Blue Cross Blue Shield's rate is $730. What a patient pays depends on their plan's deductible, coinsurance and network status.
For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Novant Health Ballantyne Medical Center range from $337 to $3,294 across 4 insurers. Aetna's rate is $412. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Colonoscopy with polyp removal (CPT 45385), published negotiated rates at Novant Health Ballantyne Medical Center range from $902 to $1,388 across 4 insurers. Cigna's rate is $944. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Screening mammography, bilateral (CPT 77067), published negotiated rates at Novant Health Ballantyne Medical Center range from $176 to $560 across 4 insurers. UnitedHealthcare's rate is $220. What a patient pays depends on their plan's deductible, coinsurance and network status.
CMS reports no Medicare-funded interns or residents at Novant Health Ballantyne Medical Center for fiscal year 2027.
No. Novant Health Ballantyne Medical Center has no Hospital Readmissions Reduction Program penalty in fiscal year 2027.
In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (61 discharges), heart failure and shock with mcc (46 discharges), respiratory infections and inflammations with mcc (26 discharges).
Novant Health Ballantyne Medical Center's Medicare case mix index is 1.30 for fiscal year 2027, higher than 11% of hospitals paid under the inpatient prospective payment system.
Novant Health Ballantyne Medical Center reported 2,752 inpatient discharges and 8,264 inpatient days from Jan 1, 2025 to Dec 31, 2025.
Novant Health Ballantyne Medical Center reported 300 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.
Novant Health Ballantyne Medical Center reported $118.4M in net patient revenue on $349M of gross charges for Jan 1, 2025 to Dec 31, 2025, an operating margin of 15.0%, and net income of $18.9M.
Novant Health Ballantyne Medical Center reported $3.5M of unreimbursed and uncompensated care for Jan 1, 2025 to Dec 31, 2025, including $2.3M of charity care at cost.
Insurers' price transparency files list Novant Health Ballantyne Medical Center under employer identification number 86-3305323 (Novant Health Ballantyne Medical Center). 53 health plans and networks list 86-3305323 for it.
463 clinicians who bill Medicare list Novant Health Ballantyne Medical Center as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are physician assistant (55), family medicine physician (42), diagnostic radiology physician (35).
Yes. CMS's Provider of Services file lists The Joint Commission as the accrediting organization for Novant Health Ballantyne Medical Center, effective 2023.
In its Medicare enrollment, Novant Health Ballantyne Medical Center reports Novant Health, Inc. as 5% or greater direct ownership interest (100%).
In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at Novant Health Ballantyne Medical Center came from ZIP codes 29707 (342), 28277 (239), 28173 (101).
Novant Health Ballantyne Medical Center has 34 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. 36 are Medicare-certified beds in CMS's Provider of Services file. Facility type: HOSPITAL.
Novant Health Ballantyne Medical Center is located at 10905 PROVIDENCE ROAD W, Charlotte, NC 28277. Its main phone number is (980) 488-4000.
Novant Health Ballantyne Medical Center's CMS Certification Number (CCN), also called its Medicare provider number, is 340195.
The National Provider Identifier (NPI) on file for Novant Health Ballantyne Medical Center is 1740998020.
Novant Health Ballantyne Medical Center lists 23 in-network payers, including Aetna, Aspirus Health Plan, Avera Health Plans, BCBS, and is Medicare-certified. Insurance acceptance may vary by plan, so confirm coverage with your insurer or the hospital's billing department.
317 disclosed rate categories. Each shows the payer, category, code type and group with its code range, and contract type, along with how the rate compares with the state average.
Under 45 CFR Part 180, every US hospital must publish a machine-readable file of its standard charges, including gross charges, discounted cash prices and payer-specific negotiated rates, in the CMS template format. PayerPrice can help hospitals publish and maintain these files.
A chargemaster (charge description master, or CDM) is a hospital's master list of billable items, with codes, descriptions and gross charges. A chargemaster review looks at those lines for accuracy and pricing. PayerPrice can help hospitals review their chargemaster; contact us to discuss your needs.
For hospital finance and compliance teams
The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.
We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.
{
"description": "MRI of brain (no contrast)",
"code_information": [
{ "code": "611", "type": "RC" },
{ "code": "70551", "type": "CPT" }
],
"standard_charges": [{
"setting": "outpatient",
"minimum": 250,
"maximum": 400,
"gross_charge": 1200,
"discounted_cash": 1080,
"payers_information": [
{
"payer_name": "Platform Health Insurance",
"plan_name": "PPO",
"methodology": "fee schedule",
"standard_charge_dollar": 400
},
{
"payer_name": "Region Health Insurance",
"plan_name": "HMO",
"methodology": "fee schedule",
"standard_charge_dollar": 250
}
]
}]
}Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.
What a review covers