| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 74.54 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 7.51 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 17.95 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.81 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.443 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 82.26 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 92.77 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 2.76 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4.129 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 14.98 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 82.45 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 92.43 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 3.72 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.743 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 13.83 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 64.71 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 79.41 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 15.58 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.2 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 19.71 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.2 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 11.27 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.929 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 88.73 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 11.3 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 88.7 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 76.59 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 4.756 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.66 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 81.34 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 3.989 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 14.67 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 87.93 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.522 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 9.544 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 5.75 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 18.9 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 75.35 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.56 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.671 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 76.84 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 7.522 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 15.63 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 76.68 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 4.011 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 19.31 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 79.64 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 2.933 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 17.42 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 88.3 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 1.844 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 9.856 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 66.02 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 6.27 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 27.71 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.86 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.886 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 3.69 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 74.47 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.34 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 21.84 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4.114 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 50.27 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 25.01 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 24.72 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.829 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 11.67 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 88.33 | | |