| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 79.8 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 5.574 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 14.63 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.77 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.865 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 82.85 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 92.4 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 2.745 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.885 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 14.4 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 83.99 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 92.13 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 3.436 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.596 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 12.57 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 66.19 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 78.85 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 15.76 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.058 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.05 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.92 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 11.39 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.577 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 88.61 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 13.59 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 86.41 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 78.13 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 4.845 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 17.03 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 81.42 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.211 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 14.37 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 88.79 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.817 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 8.394 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 5.351 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 15.9 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 78.74 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.73 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.769 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 77.72 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 7.549 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 14.73 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 77.08 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 4.282 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.63 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 80.61 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 3.408 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 15.99 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 88.68 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.056 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 9.268 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 67.14 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 5.021 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 27.84 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.33 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4.077 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 3.383 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 78.02 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.12 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 18.6 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 4.058 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 51.85 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 26.17 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 21.99 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.712 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 10.46 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 89.54 | | |