Short Term Acute Care HospitalVoluntary Non-Profit - Private

Santa Clara Medical Center

Kaiser Permanente · Santa Clara, CA

700 Lawrence Expressway, Santa Clara, CA 95051(408) 236-6400

2 of 5

CMS star rating

357

Beds

18,117

Inpatient discharges a year

$1.5B

Net patient revenue a year

In-network payers

About this hospital

Santa Clara Medical Center is a 357-bed voluntary non-profit - private hospital in Santa Clara, CA, affiliated with Kaiser Permanente. Below you'll find publicly disclosed negotiated rates and facility details, including 5 in-network payers.

Rural referral center
Reclassified as rural
Helipad

CCN: 050071
NPI: 1326119967
Health system: Kaiser Permanente
Teaching: Major teaching hospital
County: Santa Clara County
Metro area: San Jose-Sunnyvale-Santa Clara, CA MSA
Medicare contractor: Jurisdiction E, Noridian Healthcare Solutions (01011)
In Medicare since: 1966
Last CMS survey: 2022

Negotiated Rates

The data below comes from CMS-mandated price transparency data. Learn more.

Book a call about hospital compliance MRFs

No contract information available for this hospital.

Contract data may be available through direct hospital inquiry.

Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

CenteneGroup Health Cooperative of South Central WisconsinHealthNetHometown HealthKaiser Permanente

More about this hospital

Quality
2 of 5 stars
- Medicare readmissions penalty (-0.07%)
See quality ratings
Doctors and services
Accredited by The Joint Commission
- Major teaching hospital
- 40 services
- 354 affiliated clinicians
See doctors and services
Finances
$1.5B net patient revenue
- Operating margin on patient care 16.7%
- $47.7M unreimbursed and uncompensated care
- $264.5M net income
See finances
Ownership and leadership
Owned by Kaiser Foundation Hospitals
- Private (not for profit)
See ownership and leadership

Location

700 Lawrence Expressway, Santa Clara, CA 95051

(408) 236-6400

Get directions

Quality ratings (CMS Care Compare)

How Santa Clara Medical Center compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.

Overall star rating
2 of 5
Lower than 73% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
No different on 3 measures
0 better, 3 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 2 of 6 measures
2 better, 4 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Worse on 1 of 2 measures
0 better, 1 no different, 1 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
3 of 5
Lower than 40% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
75%
Higher than 62% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Penalized
Among the worst-performing 25% of US hospitals
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
1.01
Higher than 68% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Sepsis care
77%
Higher than 78% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better

Measure details and reporting periods

Measure	Result	Period
Overall star ratingCMS: Overall hospital quality star rating	2 of 5
Death rates	No different on 3 measures
Safety	Better on 2 of 6 measures
Readmissions	Worse on 1 of 2 measures
Patient survey ratingCMS: Summary star rating	3 of 5	2024-10-01 to 2025-09-30
Would definitely recommendCMS: "YES", patients would definitely recommend the hospital	75%	2024-10-01 to 2025-09-30
Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction	Penalized	2026
Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90)	1.01	2022-07-01 to 2024-06-30
Sepsis careCMS: Appropriate care for severe sepsis and septic shock	77%	2024-10-01 to 2025-09-30

Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.

Medicare quality penalties and bonuses

How Medicare adjusts Santa Clara Medical Center's inpatient payments for its readmissions, quality and cost results.

-0.07% on Medicare payments
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
-0.57% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.

Source: CMS IPPS final rule Impact File (FY 2027).

Every CMS quality measure

Each result CMS publishes for Santa Clara Medical Center, beside the US median and the average of CA hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Deaths and complications19 measures

Risk-adjusted 30-day death rates and surgical complications; lower is better.

Measure	Santa Clara Medical Center	US median	CA average	CMS comparison	US rank
Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31	Not Available		4.075
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 3,736 cases	3.8	3.9	3.81		Better than 56% of US hospitals
Death rate for heart attack patients2022-07-01 to 2025-06-30	Not Available		11.57
Death rate for CABG surgery patients2022-07-01 to 2025-06-30	Not Available		2.379
Death rate for COPD patients2022-07-01 to 2025-06-30	Not Available		8.235
Death rate for heart failure patients2022-07-01 to 2025-06-30	Not Available		10.29
Death rate for pneumonia patients2022-07-01 to 2025-06-30	Not Available		14.49
Death rate for stroke patients2023-07-01 to 2025-06-30 · 312 cases	10.5	11.6	11.57		Better than 70% of US hospitals
Pressure ulcer rate2022-07-01 to 2024-06-30 · 819 cases	0.34	0.51	0.4818	No Different Than the National Rate	Better than 75% of US hospitals
Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30	Not Available		171	Number of Cases Too Small
Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 910 cases	0.2	0.2	0.21	No Different Than the National Rate	Better than 46% of US hospitals
In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 1,036 cases	0.26	0.27	0.261	No Different Than the National Rate	Better than 54% of US hospitals
Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 178 cases	2.5	2.29	2.308	No Different Than the National Rate	Worse than 75% of US hospitals
Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 83 cases	1.57	1.63	1.668	No Different Than the National Rate	Better than 69% of US hospitals
Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 74 cases	11.73	8.88	9.555	No Different Than the National Rate	Worse than 82% of US hospitals
Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 235 cases	4.53	3.4	3.521	No Different Than the National Rate	Worse than 92% of US hospitals
Postoperative sepsis rate2022-07-01 to 2024-06-30 · 94 cases	5.31	5.105	5.495	No Different Than the National Rate	Worse than 63% of US hospitals
Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 37 cases	1.75	1.72	1.796	No Different Than the National Rate	Worse than 66% of US hospitals
Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 181 cases	1.01	1.02	1.061	No Different Than the National Rate	Better than 53% of US hospitals

Readmissions and return visits14 measures

Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.

Measure	Santa Clara Medical Center	US median	CA average	CMS comparison	US rank
Hospital return days for heart attack patients2022-07-01 to 2025-06-30	Not Available		11.09
Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 27 cases	108	1.25	7.901		Worse than 99% of US hospitals
Hospital return days for pneumonia patients2022-07-01 to 2025-06-30	Not Available		16.67
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30	Not Available
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31	Not Available		12.91
Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		11.39	Number of Cases Too Small
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		5.546	Number of Cases Too Small
Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31	Not Available		1.001	Number of cases too small
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 589 cases	13	14.4	14.43		Better than 95% of US hospitals
Rate of readmission for CABG2023-07-01 to 2025-06-30 · 249 cases	7.8	10.9	11.19		Better than 99% of US hospitals
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 181 cases	20.6	19.8	19.94		Worse than 79% of US hospitals
Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 828 cases	20.7	21.3	21.41		Better than 70% of US hospitals
Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30	Not Available		5.612
Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 642 cases	17.9	17.2	17.7		Worse than 74% of US hospitals

Infections36 measures

Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.

Measure	Santa Clara Medical Center	US median	CA average	CMS comparison	US rank
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.65	0.172	0.2347	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	1.608	1.504	1.834	No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30	18,511	1,370	5,722	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	18.11	0.9835	5.638	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	19	0	3.347	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30	1.049	0.484	0.5696	No Different than National Benchmark	Worse than 86% of US hospitals
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.351	0.138	0.2147	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	1.321	1.392	1.749	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30	12,601	1,799	5,308	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	12.51	1.377	6.105	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	9	0	3.273	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30	0.72	0.399	0.5366	No Different than National Benchmark	Worse than 76% of US hospitals
SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30	0.294	0.2345	0.32	No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30	2.233	2.135	2.433	No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30	163	61	112	No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30	4.321	1.591	2.999	No Different than National Benchmark
SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30	4	1	2.368	No Different than National Benchmark
SSI - Colon Surgery2024-10-01 to 2025-09-30	0.926	0.7155	0.8107	No Different than National Benchmark	Worse than 65% of US hospitals
SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.2606
SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		3.273
SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30	79	38	73.49
SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30	0.787	0.328	0.6136
SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30	0	0	0.5911
SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30	Not Available		0.7863
MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30	0.19	0.193	0.3103	No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30	1.441	1.855	2.305	No Different than National Benchmark
MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30	107,849	14,451	52,601	No Different than National Benchmark
MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30	6.694	0.567	3.111	No Different than National Benchmark
MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30	4	0	2.166	No Different than National Benchmark
MRSA Bacteremia2024-10-01 to 2025-09-30	0.598	0.597	0.7784	No Different than National Benchmark	Worse than 50% of US hospitals
Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30	0.249	0.127	0.1925	Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30	0.556	0.747	0.9502	Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30	95,919	13,646	48,317	Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30	63.22	5.683	27.04	Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30	24	2	9.99	Better than the National Benchmark
Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30	0.38	0.279	0.383	Better than the National Benchmark	Worse than 64% of US hospitals

Patient survey (HCAHPS)68 measures

How recent inpatients answered each survey question, with CMS's star rating per topic.

Measure	Santa Clara Medical Center	US median	CA average	US rank
Room was "always" clean2024-10-01 to 2025-09-30 · 572 cases	72	73	72.2	Worse than 53% of US hospitals
Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 572 cases	9	8	8.78	Worse than 53% of US hospitals
Room was "usually" clean2024-10-01 to 2025-09-30 · 572 cases	19	18	19.02
Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 572 cases	87	87	86.82	Better than 47% of US hospitals
Cleanliness - star rating2024-10-01 to 2025-09-30 · 572 cases	4	4	3.514	Better than 47% of US hospitals
Nurses "always" communicated well2024-10-01 to 2025-09-30 · 572 cases	75	80	75.76	Worse than 78% of US hospitals
Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 572 cases	90	91	89.84	Worse than 66% of US hospitals
Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 572 cases	4	4	5.713	Worse than 42% of US hospitals
Nurse communication - star rating2024-10-01 to 2025-09-30 · 572 cases	3	3	2.855	Worse than 49% of US hospitals
Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 572 cases	21	16	18.53
Doctors "always" communicated well2024-10-01 to 2025-09-30 · 572 cases	80	79	75.81	Better than 53% of US hospitals
Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 572 cases	92	91	89.11	Better than 63% of US hospitals
Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 572 cases	4	5	7.043	Better than 62% of US hospitals
Doctor communication - star rating2024-10-01 to 2025-09-30 · 572 cases	4	3	2.688	Better than 63% of US hospitals
Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 572 cases	16	16	17.15
Staff "always" explained2024-10-01 to 2025-09-30 · 572 cases	57	61	58.95	Worse than 72% of US hospitals
Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 572 cases	76	77	75.75	Worse than 53% of US hospitals
Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 572 cases	22	19	21.56	Worse than 65% of US hospitals
Communication about medicines - star rating2024-10-01 to 2025-09-30 · 572 cases	2	3	2.449	Worse than 53% of US hospitals
Staff "usually" explained2024-10-01 to 2025-09-30 · 572 cases	21	19	19.48
Discharge information - linear mean score2024-10-01 to 2025-09-30 · 572 cases	88	86	84.61	Better than 68% of US hospitals
No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 572 cases	12	13	15.03	Better than 58% of US hospitals
Discharge information - star rating2024-10-01 to 2025-09-30 · 572 cases	4	3	3.08	Better than 55% of US hospitals
Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 572 cases	88	87	84.97	Better than 58% of US hospitals
No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 572 cases	12	14	16.39	Better than 68% of US hospitals
Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 572 cases	88	86	83.61	Better than 68% of US hospitals
Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 572 cases	74	74	70.69	Better than 48% of US hospitals
Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 572 cases	6	7	8.855	Better than 53% of US hospitals
Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 572 cases	20	19	20.45
Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 572 cases	79	77	73.94	Better than 58% of US hospitals
Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 572 cases	5	6	7.637	Better than 53% of US hospitals
Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 572 cases	16	17	18.43
Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 572 cases	87	85	81.99	Better than 62% of US hospitals
Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 572 cases	3	3	4.958	Better than 49% of US hospitals
Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 572 cases	10	11	13.06
Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 572 cases	7	8	10.01	Better than 52% of US hospitals
Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 572 cases	23	20	22.36
Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 572 cases	70	72	67.63	Worse than 55% of US hospitals
Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 572 cases	88	88	86.85	Worse than 45% of US hospitals
Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 572 cases	3	3	3.047	Worse than 45% of US hospitals
Staff "always" explained new medications2024-10-01 to 2025-09-30 · 572 cases	72	74	72.06	Worse than 62% of US hospitals
Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 572 cases	9	9	10.94	Better than 48% of US hospitals
Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 572 cases	19	16	17
Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 572 cases	72	75	71.11	Worse than 67% of US hospitals
Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 572 cases	6	5	7.488	Worse than 51% of US hospitals
Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 572 cases	22	20	21.4
Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 572 cases	71	77	72.49	Worse than 81% of US hospitals
Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 572 cases	4	4	6.121	Better than 45% of US hospitals
Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 572 cases	25	19	21.39
Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 572 cases	82	86	82.8	Worse than 78% of US hospitals
Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 572 cases	3	3	3.779	Worse than 50% of US hospitals
Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 572 cases	15	11	13.42
"Always" quiet at night2024-10-01 to 2025-09-30 · 572 cases	44	59	47.5	Worse than 92% of US hospitals
"Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 572 cases	18	9	17.79	Worse than 88% of US hospitals
"Usually" quiet at night2024-10-01 to 2025-09-30 · 572 cases	38	31	34.71
Quietness - linear mean score2024-10-01 to 2025-09-30 · 572 cases	74	82	74.85	Worse than 88% of US hospitals
Quietness - star rating2024-10-01 to 2025-09-30 · 572 cases	2	3	2.203	Worse than 76% of US hospitals
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 572 cases	4	5	7.623	Better than 57% of US hospitals
"YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 572 cases	75	71	68.6	Better than 62% of US hospitals
Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 572 cases	90	87	85.85	Better than 68% of US hospitals
"YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 572 cases	21	23	23.77
Recommend hospital - star rating2024-10-01 to 2025-09-30 · 572 cases	4	4	3.431	Better than 42% of US hospitals
Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 572 cases	42	47	45.33	Worse than 76% of US hospitals
Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 572 cases	35	30	32.51	Worse than 74% of US hospitals
Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 572 cases	23	22	22.16
Summary star rating2024-10-01 to 2025-09-30 · 572 cases	3	3	2.859	Worse than 40% of US hospitals
No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 572 cases	11	12	13.94	Better than 59% of US hospitals
Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 572 cases	89	88	86.06	Better than 59% of US hospitals

Timely and effective care30 measures

How often the hospital gave recommended care, and how fast.

Measure	Santa Clara Medical Center	US median	CA average	US rank
Emergency department volume2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31	Not Available
Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 · 29,705 cases	6	8	8.289	Better than 64% of US hospitals
Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 · 5,146 cases	1	1	1.008	Worse than 34% of US hospitals
Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31	Not Available		0.1852
Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 6,935 cases	68	79	69.96	Worse than 67% of US hospitals
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		187
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		182
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		282
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		411
Left before being seen2024-01-01 to 2024-12-31	Not Available		2.162
Head CT results2024-10-01 to 2025-09-30	Not Available		75.06
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31	Not Available		92.55
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31	Not Available		80
ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31	Not Available		48.75
Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 3,827 cases	4	15	13.67	Better than 98% of US hospitals
Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 165 cases	77	65	68.8	Better than 78% of US hospitals
Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 53 cases	62	73	76.38	Worse than 72% of US hospitals
Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 · 28 cases	86	88	86.64	Worse than 57% of US hospitals
Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 165 cases	93	82	82.89	Better than 90% of US hospitals
Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 80 cases	98	94	93.98	Better than 77% of US hospitals
Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 · 253 cases	94	98	93.4	Worse than 83% of US hospitals
Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31	Not Available		70.68
Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31	Not Available		89.93
Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		86.9
Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		94.78

Outpatient imaging2 measures

How often scans were ordered when they may not be needed; lower is better.

Measure	Santa Clara Medical Center	US median	CA average	CMS comparison	US rank
Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30	5.9	5	4.959		Worse than 60% of US hospitals
Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30	Not Available		8.417

Medicare spending per patient1 measure

Medicare spending around an inpatient stay compared with the US (1 is the US median).

Measure	Santa Clara Medical Center	US median	CA average	CMS comparison	US rank
Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31	1.01	0.99	1.024		Worse than 59% of US hospitals

Value-based purchasing scores9 measures

The scores Medicare uses to raise or lower inpatient payments; higher is better.

Measure	Santa Clara Medical Center	US median	CA average	US rank
VBP clinical outcomes domain scoreFY 2026	Not Available		30.07
VBP clinical outcomes weighted domain scoreFY 2026	Not Available		7.571
VBP efficiency and cost reduction domain scoreFY 2026	0	10	16.48	The worst result, shared by 43% of US hospitals
VBP efficiency and cost reduction weighted domain scoreFY 2026	0	2.5	4.567	The worst result, shared by 43% of US hospitals
VBP person and community engagement domain scoreFY 2026	34	34	28.67	Worse than 50% of US hospitals
VBP person and community engagement weighted domain scoreFY 2026	11.33	8.75	7.519	Better than 69% of US hospitals
VBP safety domain scoreFY 2026	28.33	40	45.16	Worse than 72% of US hospitals
VBP safety weighted domain scoreFY 2026	9.444	10	11.79	Worse than 55% of US hospitals
VBP total performance scoreFY 2026	20.78	29.5	30.43	Worse than 81% of US hospitals

By fiscal year	FY 2021	FY 2023	FY 2024	FY 2025	FY 2026
VBP clinical outcomes domain score	Not Available	Not Available	Not Available	Not Available	Not Available
VBP clinical outcomes weighted domain score	Not Available	Not Available	Not Available	Not Available	Not Available
VBP efficiency and cost reduction domain score	50	90	50	0	0
VBP efficiency and cost reduction weighted domain score	16.67	22.5	16.67	0	0
VBP person and community engagement domain score	24	Not Available	13	11	34
VBP person and community engagement weighted domain score	8	Not Available	4.333	3.667	11.33
VBP safety domain score	44	Not Available	40	2	28.33
VBP safety weighted domain score	14.67	Not Available	13.33	0.6667	9.444
VBP total performance score	39.33	Not Available	34.33	4.333	20.78

Readmissions Reduction Program6 measures

Excess readmission ratios by condition; above 1 means more readmissions than expected.

Measure	Santa Clara Medical Center	US median	CA average	US rank
READM-30-AMI-HRRP2021-07-01 to 2024-06-30	0.9883	0.9995	1.015	Better than 58% of US hospitals
READM-30-CABG-HRRP2021-07-01 to 2024-06-30	N/A		1.005
READM-30-COPD-HRRP2021-07-01 to 2024-06-30	N/A		1.002
READM-30-HF-HRRP2021-07-01 to 2024-06-30	1.068	0.9983	1.017	Worse than 85% of US hospitals
READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30 · 0 cases	N/A		0.9788
READM-30-PN-HRRP2021-07-01 to 2024-06-30	N/A		1.026

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
READM-30-AMI-HRRP	0.9552	N/A	N/A	0.9916	0.9924	0.9883
READM-30-CABG-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-COPD-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-HF-HRRP	0.9765	0.9885	N/A	N/A	1.049	1.068
READM-30-HIP-KNEE-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-PN-HRRP	N/A	N/A	N/A	N/A	N/A	N/A

Hospital-Acquired Condition Reduction Program8 measures

Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.

Measure	Santa Clara Medical Center	US median	CA average	US rank
CAUTI standardized infection ratio2023-01-01 to 2024-12-31	1.248	0.489	0.6114	Worse than 92% of US hospitals
CDI standardized infection ratio2023-01-01 to 2024-12-31	0.436	0.346	0.449	Worse than 63% of US hospitals
CLABSI standardized infection ratio2023-01-01 to 2024-12-31	0.722	0.559	0.679	Worse than 65% of US hospitals
HAC Reduction Program payment reductionFY 2026	Yes
MRSA standardized infection ratio2023-01-01 to 2024-12-31	0.579	0.6405	0.7204	Better than 56% of US hospitals
Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30	1.014	0.9628	0.9656	Worse than 68% of US hospitals
SSI standardized infection ratio2023-01-01 to 2024-12-31	1.39	0.7945	0.8116	Worse than 82% of US hospitals
Total HAC scoreFY 2026	0.507	-0.0453	0.02733	Worse than 81% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
HAC Reduction Program payment reduction	No	No	N/A	No	No	Yes
Total HAC score	-0.2351	-0.2164	0	-0.3109	0.1195	0.507

Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2007)
Accreditation
None
Medical school affiliation
Private (not for profit)
Ownership type
327
Medicare-certified beds
1966
In Medicare since

40 services at Santa Clara Medical Center

Emergency and trauma: Emergency DepartmentEmergency Psychiatric Care
Intensive care: Neonatal ICU (Neonatal Intensive Care Unit)Pediatric ICUSurgical ICU (Medical Surgical Intensive Care Unit)Surgical ICU (Surgical Intensive Care Unit)
Heart: Cardiac Catheterization LabCardiac Thoracic Surgery
Surgery: AnesthesiaInpatient SurgicalOphthalmic SurgeryOR (Operating Room)Orthopedic SurgeryOutpatient Surgery
Imaging: CT ScanDiagnostic RadiologyMRI (Magnetic Resonance Imaging)Nuclear MedicinePET Scan (Positron Emissions Tomography Scan)Therapeutic Radiology
Cancer: Chemotherapy
Transplant and dialysis: Acute Renal Dialysis
Women and children: Clinical LaboratoryNeonatal NurseryObstetrics / Child BirthPediatric Care
Behavioral health: Outpatient Psychiatric CarePsychiatric Care of Children and/or Adolescents
Rehabilitation and therapy: AudiologyOT (Occupational Therapy)Outpatient RehabilitationRespiratory CareSpeech Pathology
Other services: Dietary CareESWL (Extracorporeal Shockwave Lithotripter)OptometricOutpatientPharmacySocial CareUrgent Care Center

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Santa Clara Medical Center reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.

18,117
Inpatient discharges
Medicare 2%, Medicaid 1%
101,017
Inpatient days
78% of available bed days used
2,063
Employees (full-time equivalent)
107
Interns and residents (full-time equivalent)

Source: CMS cost report (HCRIS) (report 836071). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Santa Clara Medical Center reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	2,729	1,445	96,843	101,017
Discharges	384	198	17,535	18,117
Average length of stay	7.1 days	7.3 days	5.5 days	5.6 days
Average daily census	7.5	4.0	265.3	276.8

42,207
Medicare Advantage days
7,076 discharges
716
Medicaid managed care days
110 discharges
6,566
Observation bed days

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	283	74,255	2,200	72%
Intensive care unit	48	12,942	529	74%
Nursery		6,965

Source: CMS cost report (HCRIS, Form 2552-10), report 836071, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Medicare inpatient stays

What Santa Clara Medical Center treats Medicare patients for most often, in 2024. 235 Medicare discharges in 8 published DRGs; 5% surgical; 77% in DRGs with complications (CC or MCC).

Condition or procedure	Discharges	Average charges	Average Medicare payment	Estimated cost	DRG weight
Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical	104	$136,774	$18,670	$35,835	1.98
Septicemia or severe sepsis without MV >96 hours without MCCMS-DRG 872, medical	28	$47,300	$6,582	$12,393	1.03
Pulmonary edema and respiratory failureMS-DRG 189, medical	26	$77,169	$9,727	$20,218	1.23
Heart failure and shock with MCCMS-DRG 291, medical	26	$194,326	$16,024	$50,913	1.28
Intracranial hemorrhage or cerebral infarction with CC or tpa in 24 hoursMS-DRG 065, medical	16	$74,932	$7,547	$19,632	1.02
Gastrointestinal hemorrhage with MCCMS-DRG 377, medical	12	$111,597	$14,830	$29,238	1.79
Infectious and parasitic diseases with o.r. procedures with MCCMS-DRG 853, surgical	12	$209,265	$49,593	$54,827	5.00
Intracranial hemorrhage or cerebral infarction with MCCMS-DRG 064, medical	11	$106,994	$19,011	$28,032	2.00

Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.

Medicare outpatient services

The comprehensive outpatient service groups (APCs) Santa Clara Medical Center billed Medicare for most in 2024: 88 services in all.

Service group	Services	Patients	Average charges	Average Medicare payment	US average payment
Comprehensive Observation ServicesAPC 8011	50	46	$41,254	$3,004	$2,090
Level 3 Vascular ProceduresAPC 5183	15	12	$30,839	$3,273	$2,405
Level 1 Intraocular ProceduresAPC 5491	12	12	$15,196	$2,089	$1,752
Level 2 Excision/ Biopsy/ Incision and DrainageAPC 5072	11	11	$15,799	$1,459	$1,220

Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Santa Clara Medical Center in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 5,400 in 2020 to 6,903 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share	Share in 2020
95051	440	6%	2,615	$39.7M	37%	41%
95035	380	6%	2,187	$34.4M	23%	21%
94087	289	4%	1,642	$24.7M	25%	28%
95050	264	4%	1,408	$20.4M	28%	32%
95008	259	4%	1,384	$20.4M	21%	22%
95014	248	4%	1,325	$19.2M	22%	20%
95127	248	4%	1,521	$22.5M	15%	15%
95125	227	3%	1,083	$16.5M	13%	15%
95132	214	3%	1,089	$16.5M	20%	21%
94086	211	3%	1,292	$19.7M	28%	21%
95070	203	3%	1,111	$15.8M	17%	20%
95129	199	3%	985	$15.4M	28%	27%
95128	191	3%	1,132	$16.3M	20%	22%
95112	179	3%	1,186	$18M	12%	11%
95124	169	2%	828	$12M	13%	16%
95126	168	2%	881	$13M	18%	20%
94089	164	2%	942	$13.7M	35%	32%
95032	134	2%	694	$10.7M	14%	14%
95117	127	2%	714	$10.4M	21%	22%
95148	117	2%	936	$14.7M	9%	8%
95122	114	2%	684	$9.9M	7%	7%
95116	109	2%	579	$9M	9%	10%
95133	109	2%	633	$9.6M	14%	12%
95131	107	2%	611	$8.8M	20%	14%
95130	105	2%	701	$9.8M	36%	26%

Source: CMS Hospital Service Area file. Shares are of the 6,903 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Santa Clara Medical Center reported at its latest Medicare certification survey (2022). Counts are people, not full-time equivalents.

2
Operating rooms
2
Endoscopy rooms
1
Cardiac catheterization rooms

Source: CMS Provider of Services file.

Doctors and clinicians

354 clinicians who bill Medicare list Santa Clara Medical Center as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Internal Medicine Physician 85
Emergency Medicine Physician 46
Student in an Organized Health Care Education/Training Program 39
Diagnostic Radiology Physician 32
Hospitalist Physician 24
Anesthesiology Physician 15
Cardiovascular Disease Physician 15
Family Medicine Physician 10
Pulmonary Disease Physician 8
Nephrology Physician 7

Michael Jung, M.D
Diagnostic Radiology Physician
NPI 1821201898
See commercial rates for Michael Jung, M.D
Hon Woo, M.D.
Diagnostic Radiology Physician
NPI 1972610160
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Long Trinh, M.D.
Diagnostic Radiology Physician
NPI 1780844340
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Jennifer Kumar, M.D.
Nephrology Physician
NPI 1457617896
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Vikash Singh, M.D.
Diagnostic Radiology Physician
NPI 1932549391
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Misty Navarro, M.D.
Emergency Medicine Physician
NPI 1841290434
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Pranjal Patel, MD
Pulmonary Disease Physician
NPI 1972943603
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Da Ouyang, MD
Cardiovascular Disease Physician
NPI 1235549460
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Mohanad Alazzeh
Emergency Medicine Physician
NPI 1285253799
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Bali Gupta
Internal Medicine Physician
NPI 1316409634
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James Mastriana, D.O.
Emergency Medicine Physician
NPI 1396131066
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Xuan Valdez, M.D.
Internal Medicine Physician
NPI 1396108197
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Daniel Teklay, MD
Emergency Medicine Physician
NPI 1558417204
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Richard Lee, MD
Diagnostic Radiology Physician
NPI 1568995181
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Ricky Thomas
Emergency Medicine Physician
NPI 1982108973
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Hazar Khidir, MD
Emergency Medicine Physician
NPI 1740701291
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Ramin Saket, M.D
Diagnostic Radiology Physician
NPI 1457564460
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Nicholas Arger, M.D.
Pulmonary Disease Physician
NPI 1952690877
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Jeremy Kong
Cardiovascular Disease Physician
NPI 1396276895
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Jonathan Hootman, MD
Critical Care Medicine (Internal Medicine) Physician
NPI 1982100798
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Yi Lu, M.D.
Cardiovascular Disease Physician
NPI 1336598796
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Nitin Athavale, MD
Diagnostic Radiology Physician
NPI 1568540144
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Mitali Parmar
Emergency Medicine Physician
NPI 1942628789
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Bebe Young, MD
Diagnostic Radiology Physician
NPI 1528157922
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Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Income statement

Revenue, expenses and income Santa Clara Medical Center reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$5B	324.7%
Inpatient	$2.6B	167.8%
Outpatient	$2.4B	156.8%
Contractual allowances and discounts	-$3.4B	-224.7%
Net patient revenue	$1.5B	100.0%
Operating expenses	-$1.3B	-83.3%
Operating income from patient care	$254.8M	16.7%
Other income	$9.7M	0.6%
Contributions and donations	$14,450	0.0%
Other	$9.7M	0.6%
Net income	$264.5M	17.3%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$60.8M	1.2%
Medicaid (including managed care)	$293.9M	5.9%
Other payers and self-pay	$4.6B	92.9%
Total charges	$5B	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 836071, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Santa Clara Medical Center's latest cost report.

16.7%
Operating margin
Operating income from patient care / net patient revenue
17.2%
Total margin
Net income / net patient revenue plus other income
19.3%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
57% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$91.49
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)

Source: CMS cost report (HCRIS, Form 2552-10), report 836071, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Charity care and uncompensated care

Care Santa Clara Medical Center provided without full payment, as reported on Worksheet S-10 of its cost report.

$17.9M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$871,342
Bad debt
Patient bills written off as uncollectible, at charges
$29.5M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
-$669
CHIP shortfall
Cost of stand-alone CHIP patients minus CHIP payments
$47.7M
Total unreimbursed and uncompensated care
3.7% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)

Source: CMS cost report (HCRIS, Form 2552-10), report 836071, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Santa Clara Medical Center's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Net patient revenue		$1.1B	$1.3B	$1.3B	$1.5B	$1.5B
Operating expenses		$1B	$1.1B	$1.1B	$1.3B	$1.3B
Operating margin		2.7%	12.5%	13.5%	17.2%	16.7%
Net income	$1	$38.2M	$170.2M	$191.8M	$285.3M	$264.5M
Discharges	16,896	17,460	17,241	17,532	17,805	18,117
Inpatient days	78,665	88,479	92,357	98,165	100,494	101,017
Medicare Advantage days	27,870	30,689	36,909	40,906	41,114	42,207
Beds	331	343	343	355	357	357
Employees (FTE)	1,910	2,085	2,183	2,016	2,074	2,063

Source: CMS cost report (HCRIS, Form 2552-10), report 836071, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Santa Clara Medical Center reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 37 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Operating room	$27.9M	$116M	$1.1B	0.11	59,133
Emergency		$91.5M	$384M	0.24	33,467
Laboratory		$76.3M	$501.5M	0.15	18,404
Radiology-diagnostic		$71.2M	$935.3M	0.08	57,511
Home health agency	$15.3M	$66.7M	$26.1M	2.55
Drugs charged to patients		$63.1M	$174.3M	0.36
Cardiac catheterization		$57.4M	$161.5M	0.36	15,452
Delivery room & labor room	$23.5M	$51.4M	$77.2M	0.67	15,890
Impl. dev. charged to patients		$50.6M	$52.7M	0.96
Recovery room	$18.9M	$39.4M	$64.9M	0.61	17,498
Medical supplies charged to patient		$22.9M	$95.8M	0.24
Observation beds (non-distinct part		$22.4M	$91.1M	0.25
Respiratory therapy	$10.9M	$22.1M	$123.7M	0.18	4,536
Renal dialysis		$15.5M	$24.3M	0.64	113
Physical therapy		$10.8M	$17M	0.63	2,857
Electrocardiology		$3.8M	$82.7M	0.05

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$123.1M	$275.2M	$634.6M	0.43	145,916
Intensive care unit	$45.2M	$99.4M	$250.3M	0.40	33,111
Intensive care unit nursery	$17.1M	$31.3M	$87.8M	0.36	12,068
Nursery	$1.1M	$12.5M	$32M	0.39	4,004

Overhead (general service) departments

Department	Salaries	Direct cost	Paid hours	Average hourly wage	Square feet
Employee benefits department	$1.3M	$185.8M
Administrative & general	$30.5M	$154.6M	361,882	$103.11	7,751
Operation of plant	$5.8M	$24.2M	82,625	$70.72	9,054
Nursing administration	$19.4M	$21.1M	176,884	$109.67	8,014
Cap rel costs-bldg & fixt		$19M			561,485
Central services & supply	$6.4M	$15.6M	236,663	$44.83	30,538
Pharmacy	$14.7M	$14M	155,868	$94.59	11,587
Cap rel costs-mvble equip		$13.6M
I&r services-salary & fringes apprv	$11.5M	$11.5M			1,802
Maintenance & repairs		$11.5M	56,882	$80.88	2,393
Housekeeping	$16.8M	$9.8M	449,215	$37.47	12,150
Dietary	$3.3M	$6.8M	67,420	$49.17	10,789
Social service	$3.3M	$3.1M	45,034	$73.28	3,150
Laundry & linen service		$1.9M
I&r services-other prgm costs apprv	$948,907	$1.4M
Medical records & library		$777,327	15,700	$44.38	5,573
Cafeteria		$75,158			13,027

Source: CMS cost report (HCRIS, Form 2552-10), report 836071, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Medicare payment profile

The factors Medicare uses to set what it pays Santa Clara Medical Center for an inpatient stay.

2.67
Case mix index
Higher than 95% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
Major teaching hospital
Teaching status
0.29 residents per bed
Medicare-funded interns and residents per bed (FY 2027).
4.7%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
411
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).

Show FY 2021 to FY 2027

IPPS fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026	FY 2027
Case mix index	2.09	2.10	2.21	2.24	2.36	2.15	2.67
Wage index	1.843	1.843	1.875	1.837	1.778	1.691	1.743
Readmissions adjustment	-0.02%	0.00%	0.00%	0.00%	0.00%	-0.06%	-0.07%
Value-based purchasing adjustment	+0.43%	+0.52%	+0.52%	+1.23%	+1.26%	-1.61%	-0.57%
Medicare inpatient stays	523	523	408	380	441	447	411

Source: CMS IPPS final rule Impact File (FY 2027).

Ownership

Organizations Santa Clara Medical Center reports to Medicare as owners or with operational control. 1 individuals also hold ownership interests; they are not listed here.

Kaiser Foundation Hospitals
Operational/managerial control, 100%, since 2007

Sources: CMS Hospital All Owners.

Leadership

The officers and board members on Santa Clara Medical Center's Medicare enrollment and on the IRS Form 990 filed under its tax ID.

Officers and directors on the Medicare enrollment

Bonnie J Panlasigui Officer, SVP, Area Manager, since 2025
Judith A Johansen Director, Board Member, since 2006
Margaret E Porfido Director, Board Member, since 2011
Jeffrey E Epstein Director, Board Member, since 2013
Richard P Shannon Director, Board Member, since 2014
David F Hoffmeister Director, Board Member, since 2014
Leslie S Heisz Director, Board Member, since 2015
Regina M Benjamin Director, Board Member, since 2015
Arnold Eugene Washington Director, Board Member, since 2016
Ramon F Baez Director, Board Member, since 2016
David J Barger Director, Board Member, since 2017
Gregory A Adams Director, Board Member, since 2019
Matthew T Ryan Director, Board Member, since 2020
Jenny Ming Director, Board Member, since 2021
Douglas A Lemieux Managing employee, Sr Director, since 2018
Ines Gaeta Managing employee, Controller & Executive Director, since 2022
Rakesh Singh Chaudhary Contracted managing employee, since 2020

Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 17 of 19 are shown.

Programs and facilities

Helipad
Kaiser Permanente Medical Center Santa Clara
FAA location ID 45CA, a medical-use heliport at the hospital.
Source: FAA National Airspace System Resource data, cycle 2026-10-01.

Hospital-based units

Hospital-based units with their own Medicare certification

Kfh - santa clara
CCN 557066, certified 1990, Medicare prospective payment
Kfh - santa clara
CCN 051589, certified 1992
Kfh - santa clara
CCN 052392, certified 1999
Kfh - santa clara esrd skyport
CCN 053528, certified 2018

Source: Worksheet S-2 Part I of Santa Clara Medical Center's latest Medicare cost report (HCRIS).

Frequently asked questions

About Santa Clara Medical Center's rates and hospital price transparency.

What is Santa Clara Medical Center's CMS star rating?

Santa Clara Medical Center has a CMS overall hospital star rating of 2 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is lower than 73% of US hospitals.

Is Santa Clara Medical Center a teaching hospital?

Yes. CMS counts 0.29 Medicare-funded residents per bed at Santa Clara Medical Center for fiscal year 2027, so it is a major teaching hospital.

Does Medicare penalize Santa Clara Medical Center for readmissions?

Yes. Under the Hospital Readmissions Reduction Program, Medicare cuts Santa Clara Medical Center's base inpatient payments by an estimated 0.07% in fiscal year 2027 for more readmissions than expected.

What are the most common Medicare inpatient stays at Santa Clara Medical Center?

In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (104 discharges), septicemia or severe sepsis without mv >96 hours without mcc (28 discharges), pulmonary edema and respiratory failure (26 discharges).

What is Santa Clara Medical Center's case mix index?

Santa Clara Medical Center's Medicare case mix index is 2.67 for fiscal year 2027, higher than 95% of hospitals paid under the inpatient prospective payment system.

How many patients does Santa Clara Medical Center admit?

Santa Clara Medical Center reported 18,117 inpatient discharges and 101,017 inpatient days from Jan 1, 2025 to Dec 31, 2025.

How many employees does Santa Clara Medical Center have?

Santa Clara Medical Center reported 2,063 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.

How much revenue does Santa Clara Medical Center make?

Santa Clara Medical Center reported $1.5B in net patient revenue on $5B of gross charges for Jan 1, 2025 to Dec 31, 2025, an operating margin of 16.7%, and net income of $264.5M.

How much charity and uncompensated care does Santa Clara Medical Center provide?

Santa Clara Medical Center reported $47.7M of unreimbursed and uncompensated care for Jan 1, 2025 to Dec 31, 2025, including $17.9M of charity care at cost.

How many doctors are affiliated with Santa Clara Medical Center?

354 clinicians who bill Medicare list Santa Clara Medical Center as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are internal medicine physician (85), emergency medicine physician (46), student in an organized health care education/training program (39).

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{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

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About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Location

Quality ratings (CMS Care Compare)

Medicare quality penalties and bonuses

Every CMS quality measure

Accreditation and services

40 services at Santa Clara Medical Center

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Medicare inpatient stays

Medicare outpatient services

Where patients come from

Staff and facilities

Doctors and clinicians

Income statement

Gross revenue by payer

Financial ratios

Charity care and uncompensated care

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Medicare payment profile

Ownership

Leadership

Officers and directors on the Medicare enrollment

Programs and facilities

Hospital-based units

Hospital-based units with their own Medicare certification

Nearby hospitals

Frequently asked questions

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