| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 73.6 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 7.986 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 18.41 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.75 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.533 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 78.22 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.18 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 3.822 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.35 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.96 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 79.15 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.02 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.89 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.2 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.96 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 61.11 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 77.48 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 18.56 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.85 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 20.33 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.8 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 12.75 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.55 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 87.25 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 13.85 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 86.15 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 73.15 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.561 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.29 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 77.2 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.394 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 17.41 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 85.53 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.424 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 11.05 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 7.781 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 22.42 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 69.79 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.77 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.2 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 73.55 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 9.333 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 17.12 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 73.05 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.5 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 21.45 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 74.67 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.045 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 21.29 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 85.61 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.439 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 11.95 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 52.84 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 12.14 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 35.03 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 78.25 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.717 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 5.11 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 71.05 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.53 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 23.84 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.8 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 47.17 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 28.89 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 23.94 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.233 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 11.71 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 88.29 | | |