| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 70.36 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 10.49 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 19.15 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.08 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 80.96 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.84 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.68 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.04 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 81.42 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.6 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.927 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.48 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 13.65 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 62.89 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 77.28 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 19.38 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.72 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 17.73 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.76 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 13.47 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.36 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 86.53 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 14.94 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 85.06 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 76.38 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.481 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 17.13 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 79.33 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.462 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 15.21 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 86.44 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.327 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.23 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 8.182 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 19.56 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 72.25 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.2 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.34 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 75.56 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 9.577 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 14.87 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 76.67 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.712 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 17.62 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 78.35 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.288 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 17.37 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 86.25 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.904 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.85 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 62.11 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 8.455 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 29.44 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 83.16 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.62 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 5.455 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 70.25 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.02 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 24.29 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.7 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 49.15 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 30.15 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 20.69 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.42 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 12.48 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 87.52 | | |