| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 74.59 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 7.987 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 17.42 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.82 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.533 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 82.24 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 92.18 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 3.772 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.8 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 13.99 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 81.87 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.67 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.823 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.417 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 13.3 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 63.23 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 78.17 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 18.58 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.833 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.19 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.77 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 13.37 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.317 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 86.63 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 14.65 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 85.35 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 76.86 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.333 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 16.81 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 80.25 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.278 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 14.47 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 87.39 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.125 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 9.486 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 7.544 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 19.38 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 73.08 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.38 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.333 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 75.21 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 9.458 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 15.33 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 77.63 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.153 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 17.22 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 79.5 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.028 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 16.47 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 88 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.556 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 9.444 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 62.39 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 8.089 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 29.52 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 83.2 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.633 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 5.19 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 70.95 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.8 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 23.86 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.6 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 50.82 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 28.18 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 21 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.433 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 11.93 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 88.07 | | |