Short Term Acute Care HospitalVoluntary Non-Profit - Private

Unc Lenoir Health Care

UNC Health · Kinston, NC

100 Airport Road, Kinston, NC 28501(252) 522-7000

4 of 5

CMS star rating

194

Beds

5,557

Inpatient discharges a year

$172.8M

Net patient revenue a year

In-network payers

Unc Lenoir Health Care main view — Photo 1: PimpSugar, CC BY-SA 4.0, via Wikimedia Commons · Photo 2: Public domain (USGS NAIP, CONUS), via USGS National Map / USDA NAIP

Unc Lenoir Health Care aerial view — Photo 1: PimpSugar, CC BY-SA 4.0, via Wikimedia Commons · Photo 2: Public domain (USGS NAIP, CONUS), via USGS National Map / USDA NAIP

About this hospital

Unc Lenoir Health Care is a 194-bed voluntary non-profit - private hospital in Kinston, NC, affiliated with UNC Health. Below you'll find publicly disclosed negotiated rates and facility details, including 23 in-network payers and 238 disclosed rate categories.

Sole community hospital
Rural referral center
Disproportionate share hospital
340B participant
Helipad

CCN: 340027
NPI: 1962446385
Health system: UNC Health
Teaching: No Medicare-funded residents
County: Lenoir County
Metro area: Kinston, NC MicroSA
Medicare contractor: Jurisdiction M, Palmetto GBA (11501)
In Medicare since: 1966
Last CMS survey: 2008

Negotiated Rates

The data below comes from CMS-mandated price transparency data. Learn more.

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Payer	Category	Code Type & Group	Contract Type	vs. State Average
Aetna	Outpatient	CPT Category III Codes Range: 0042T - 0810T	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Evaluation and Management Range: 99091 - 99499	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Negotiated	Very Low
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Pathology and Laboratory Procedures Range: 80047 - 89398	Negotiated	Very Low
Aetna	Outpatient	CPT Pathology and Laboratory Procedures Range: 80047 - 89398	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Proprietary Laboratory Analyses Range: 0001U - 0401U	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Radiology Procedures Range: 70010 - 79999	Percentage of Bill Charged	-
Aetna	Outpatient	CPT Surgery Range: 10004 - 69990	Percentage of Bill Charged	-
Aetna	Outpatient	HCPCS Administrative, Miscellaneous and Investigational Range: A9150 - A9999	Percentage of Bill Charged	-

Rates shown are negotiated amounts between this hospital and insurance providers. Actual patient costs depend on your insurance plan and coverage details.

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Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

Aspirus Health PlanAvera Health PlansBanner HealthEMI HealthHarvard Pilgrim Health Care (Point32Health)Health Alliance

More about this hospital

Quality
4 of 5 stars
- 194 min in the ER before going home (US median 148)
- Medicare readmissions penalty (-0.17%)
See quality ratings
Doctors and services
Accredited by The Joint Commission
- No Medicare-funded residents
- 34 services
- 255 affiliated clinicians
See doctors and services
Finances
$172.8M net patient revenue
- Operating margin on patient care 8.9%
- $8.9M unreimbursed and uncompensated care
- $26.8M net income
See finances
Ownership and leadership
Owned by Lenoir Memorial Hospital, Incorporated
- Private (not for profit)
- Crystal M Hayden, chief executive
- 340B drug pricing program participant
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for Unc Lenoir Health Care in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
56-6000674Lenoir Memorial Hospital Incorporated	39Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 34 more	1962446385 Lenoir Memorial Hospital Incorporated1760426183 Lenoir Memorial Hospital Incorporated1013957414 Lenoir Memorial Hospital Incorporatedand 4 more

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

100 Airport Road, Kinston, NC 28501

(252) 522-7000

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Quality ratings (CMS Care Compare)

How Unc Lenoir Health Care compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.

Overall star rating
4 of 5
Higher than 58% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
No different on 6 measures
0 better, 6 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 1 of 5 measures
1 better, 4 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Worse on 1 of 5 measures
0 better, 4 no different, 1 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
3 of 5
Lower than 40% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
57%
Lower than 91% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Not penalized
Not among the worst-performing 25%
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
0.86
Lower than 85% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Time in the ER before going home
194 min
Higher than 78% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
55%
Lower than 72% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better

Measure details and reporting periods

Measure	Result	Period
Overall star ratingCMS: Overall hospital quality star rating	4 of 5
Death rates	No different on 6 measures
Safety	Better on 1 of 5 measures
Readmissions	Worse on 1 of 5 measures
Patient survey ratingCMS: Summary star rating	3 of 5	2024-10-01 to 2025-09-30
Would definitely recommendCMS: "YES", patients would definitely recommend the hospital	57%	2024-10-01 to 2025-09-30
Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction	Not penalized	2026
Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90)	0.86	2022-07-01 to 2024-06-30
Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better	194 min	2024-10-01 to 2025-09-30
Sepsis careCMS: Appropriate care for severe sepsis and septic shock	55%	2024-10-01 to 2025-09-30

Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.

Medicare quality penalties and bonuses

How Medicare adjusts Unc Lenoir Health Care's inpatient payments for its readmissions, quality and cost results.

-0.17% on Medicare payments
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
+0.72% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.

Source: CMS IPPS final rule Impact File (FY 2027).

Every CMS quality measure

Each result CMS publishes for Unc Lenoir Health Care, beside the US median and the average of NC hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Deaths and complications19 measures

Risk-adjusted 30-day death rates and surgical complications; lower is better.

Measure	Unc Lenoir Health Care	US median	NC average	CMS comparison	US rank
Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31	Not Available		4.042
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 1,467 cases	4.1	3.9	3.99		Worse than 57% of US hospitals
Death rate for heart attack patients2022-07-01 to 2025-06-30 · 59 cases	11.1	11.8	11.93		Better than 72% of US hospitals
Death rate for CABG surgery patients2022-07-01 to 2025-06-30	Not Available		2.5
Death rate for COPD patients2022-07-01 to 2025-06-30 · 66 cases	9.4	8.5	8.754		Worse than 73% of US hospitals
Death rate for heart failure patients2022-07-01 to 2025-06-30 · 224 cases	8.2	11	11.28		Better than 93% of US hospitals
Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 252 cases	14.8	15.2	15.37		Better than 55% of US hospitals
Death rate for stroke patients2023-07-01 to 2025-06-30 · 128 cases	9.9	11.6	12.32		Better than 82% of US hospitals
Pressure ulcer rate2022-07-01 to 2024-06-30 · 2,208 cases	0.28	0.51	0.6392	No Different Than the National Rate	Better than 82% of US hospitals
Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30	Not Available		178	Number of Cases Too Small
Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 2,699 cases	0.19	0.2	0.2025	No Different Than the National Rate	Better than 66% of US hospitals
In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 2,746 cases	0.29	0.27	0.2734	No Different Than the National Rate	Worse than 72% of US hospitals
Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 205 cases	2.22	2.29	2.327	No Different Than the National Rate	Better than 63% of US hospitals
Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 31 cases	1.66	1.63	1.616	No Different Than the National Rate	Worse than 64% of US hospitals
Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 31 cases	8.87	8.88	9.086	No Different Than the National Rate	Better than 50% of US hospitals
Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 217 cases	3.08	3.4	3.731	No Different Than the National Rate	Better than 77% of US hospitals
Postoperative sepsis rate2022-07-01 to 2024-06-30 · 25 cases	5.15	5.105	4.934	No Different Than the National Rate	Worse than 54% of US hospitals
Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 80 cases	1.69	1.72	1.74	No Different Than the National Rate	Better than 63% of US hospitals
Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 227 cases	0.97	1.02	1.018	No Different Than the National Rate	Better than 67% of US hospitals

Readmissions and return visits14 measures

Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.

Measure	Unc Lenoir Health Care	US median	NC average	CMS comparison	US rank
Hospital return days for heart attack patients2022-07-01 to 2025-06-30	Not Available		2.516
Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 247 cases	12.1	1.25	4.059		Worse than 65% of US hospitals
Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 258 cases	14.1	3.85	4.357		Worse than 65% of US hospitals
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30	Not Available
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 32 cases	12.8	12.9	12.92	No Different Than the National Rate	Better than 55% of US hospitals
Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		10.53	Number of Cases Too Small
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		5.411	Number of Cases Too Small
Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 106 cases	1	1	0.979	No Different than expected	Worse than 32% of US hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 42 cases	14.7	14.4	14.22		Worse than 65% of US hospitals
Rate of readmission for CABG2023-07-01 to 2025-06-30	Not Available		10.9
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 139 cases	20.4	19.8	19.82		Worse than 73% of US hospitals
Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 464 cases	22.5	21.3	21.37		Worse than 83% of US hospitals
Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30	Not Available		5.698
Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 373 cases	18.4	17.2	17.06		Worse than 85% of US hospitals

Infections36 measures

Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.

Measure	Unc Lenoir Health Care	US median	NC average	CMS comparison	US rank
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.018	0.172	0.3158	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	1.76	1.504	2.089	No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30	3,149	1,370	6,107	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	2.803	0.9835	6.392	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	1	0	4.212	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30	0.357	0.484	0.6593	No Different than National Benchmark	Better than 61% of US hospitals
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.2172	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	0.871	1.392	2.008	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30	3,369	1,799	5,404	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	3.441	1.377	7.041	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	0	0	3.354	Better than the National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30	0	0.399	0.5489	Better than the National Benchmark	The best result, shared by 24% of US hospitals
SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.4264
SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		2.632
SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30	32	61	148
SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30	0.84	1.591	3.971
SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30	3	1	3.869
SSI - Colon Surgery2024-10-01 to 2025-09-30	Not Available		0.9259
SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.3213
SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		3.699
SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30	37	38	81.85
SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30	0.334	0.328	0.7343
SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30	3	0	0.9
SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30	Not Available		1.267
MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.2893	No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30	1.621	1.855	2.314	No Different than National Benchmark
MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30	28,231	14,451	62,217	No Different than National Benchmark
MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30	1.848	0.567	4.657	No Different than National Benchmark
MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30	0	0	2.863	No Different than National Benchmark
MRSA Bacteremia2024-10-01 to 2025-09-30	0	0.597	0.742	No Different than National Benchmark	The best result, shared by 18% of US hospitals
Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.1478	Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30	0.286	0.747	1.095	Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30	27,794	13,646	56,214	Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30	10.46	5.683	32.99	Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30	0	2	9.258	Better than the National Benchmark
Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30	0	0.279	0.3119	Better than the National Benchmark	The best result, shared by 19% of US hospitals

Patient survey (HCAHPS)68 measures

How recent inpatients answered each survey question, with CMS's star rating per topic.

Measure	Unc Lenoir Health Care	US median	NC average	US rank
Room was "always" clean2024-10-01 to 2025-09-30 · 547 cases	65	73	71.37	Worse than 82% of US hospitals
Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 547 cases	13	8	9.762	Worse than 81% of US hospitals
Room was "usually" clean2024-10-01 to 2025-09-30 · 547 cases	22	18	18.87
Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 547 cases	83	87	85.7	Worse than 77% of US hospitals
Cleanliness - star rating2024-10-01 to 2025-09-30 · 547 cases	3	4	3.269	Worse than 53% of US hospitals
Nurses "always" communicated well2024-10-01 to 2025-09-30 · 547 cases	77	80	80.26	Worse than 65% of US hospitals
Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 547 cases	90	91	91.65	Worse than 66% of US hospitals
Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 547 cases	6	4	4.218	Worse than 76% of US hospitals
Nurse communication - star rating2024-10-01 to 2025-09-30 · 547 cases	3	3	3.591	Worse than 49% of US hospitals
Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 547 cases	17	16	15.52
Doctors "always" communicated well2024-10-01 to 2025-09-30 · 547 cases	79	79	80.9	Worse than 47% of US hospitals
Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 547 cases	91	91	91.66	Better than 45% of US hospitals
Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 547 cases	6	5	5.01	Worse than 56% of US hospitals
Doctor communication - star rating2024-10-01 to 2025-09-30 · 547 cases	3	3	3.452	Worse than 37% of US hospitals
Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 547 cases	15	16	14.09
Staff "always" explained2024-10-01 to 2025-09-30 · 547 cases	60	61	62.62	Worse than 53% of US hospitals
Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 547 cases	75	77	77.77	Worse than 63% of US hospitals
Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 547 cases	23	19	18.97	Worse than 73% of US hospitals
Communication about medicines - star rating2024-10-01 to 2025-09-30 · 547 cases	2	3	2.839	Worse than 53% of US hospitals
Staff "usually" explained2024-10-01 to 2025-09-30 · 547 cases	17	19	18.41
Discharge information - linear mean score2024-10-01 to 2025-09-30 · 547 cases	84	86	86.12	Worse than 66% of US hospitals
No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 547 cases	15	13	13.33	Worse than 63% of US hospitals
Discharge information - star rating2024-10-01 to 2025-09-30 · 547 cases	3	3	3.441	Worse than 45% of US hospitals
Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 547 cases	85	87	86.67	Worse than 63% of US hospitals
No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 547 cases	13	14	14.2	Better than 59% of US hospitals
Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 547 cases	87	86	85.8	Better than 59% of US hospitals
Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 547 cases	75	74	76.04	Better than 55% of US hospitals
Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 547 cases	9	7	6.586	Worse than 75% of US hospitals
Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 547 cases	16	19	17.37
Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 547 cases	77	77	79.47	Worse than 49% of US hospitals
Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 547 cases	6	6	5.475	Worse than 47% of US hospitals
Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 547 cases	17	17	15.05
Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 547 cases	85	85	86.33	Worse than 47% of US hospitals
Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 547 cases	4	3	3.465	Worse than 51% of US hospitals
Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 547 cases	11	11	10.2
Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 547 cases	13	8	8.446	Worse than 85% of US hospitals
Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 547 cases	23	20	20.15
Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 547 cases	64	72	71.41	Worse than 79% of US hospitals
Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 547 cases	85	88	88.02	Worse than 78% of US hospitals
Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 547 cases	2	3	3.323	Worse than 78% of US hospitals
Staff "always" explained new medications2024-10-01 to 2025-09-30 · 547 cases	71	74	75.25	Worse than 69% of US hospitals
Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 547 cases	13	9	9.232	Worse than 80% of US hospitals
Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 547 cases	16	16	15.52
Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 547 cases	72	75	75.79	Worse than 67% of US hospitals
Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 547 cases	8	5	5.697	Worse than 78% of US hospitals
Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 547 cases	20	20	18.52
Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 547 cases	74	77	77.57	Worse than 64% of US hospitals
Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 547 cases	6	4	4.424	Worse than 71% of US hospitals
Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 547 cases	20	19	18.01
Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 547 cases	83	86	86.24	Worse than 72% of US hospitals
Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 547 cases	5	3	2.859	Worse than 86% of US hospitals
Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 547 cases	12	11	10.9
"Always" quiet at night2024-10-01 to 2025-09-30 · 547 cases	53	59	60.2	Worse than 71% of US hospitals
"Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 547 cases	13	9	9.109	Worse than 71% of US hospitals
"Usually" quiet at night2024-10-01 to 2025-09-30 · 547 cases	34	31	30.69
Quietness - linear mean score2024-10-01 to 2025-09-30 · 547 cases	78	82	82.46	Worse than 72% of US hospitals
Quietness - star rating2024-10-01 to 2025-09-30 · 547 cases	3	3	3.419	Worse than 44% of US hospitals
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 547 cases	8	5	5.683	Worse than 76% of US hospitals
"YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 547 cases	57	71	70.04	Worse than 91% of US hospitals
Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 547 cases	82	87	86.94	Worse than 85% of US hospitals
"YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 547 cases	35	23	24.28
Recommend hospital - star rating2024-10-01 to 2025-09-30 · 547 cases	2	4	3.656	Worse than 85% of US hospitals
Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 547 cases	50	47	49.27	Better than 63% of US hospitals
Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 547 cases	34	30	29.43	Worse than 69% of US hospitals
Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 547 cases	16	22	21.29
Summary star rating2024-10-01 to 2025-09-30 · 547 cases	3	3	3.387	Worse than 40% of US hospitals
No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 547 cases	17	12	12.81	Worse than 86% of US hospitals
Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 547 cases	83	88	87.19	Worse than 86% of US hospitals

Timely and effective care30 measures

How often the hospital gave recommended care, and how fast.

Measure	Unc Lenoir Health Care	US median	NC average	US rank
Emergency department volume2024-01-01 to 2024-12-31	high
Global Malnutrition Composite Score2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31	Not Available
Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31	Not Available		8.179
Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31	Not Available		1.182
Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31	Not Available		0.1154
Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 1,363 cases	96	79	85.95	Better than 90% of US hospitals
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 397 cases	198	154	190	Worse than 76% of US hospitals
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 382 cases	194	148	183	Worse than 78% of US hospitals
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		389
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		427
Left before being seen2024-01-01 to 2024-12-31 · 41,617 cases	1	1	2.253	Better than 42% of US hospitals
Head CT results2024-10-01 to 2025-09-30 · 20 cases	85	74	72.17	Better than 75% of US hospitals
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 60 cases	90	97	93.75	Worse than 78% of US hospitals
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31	Not Available
ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31	Not Available		54.25
Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 1,275 cases	14	15	16.55	Better than 52% of US hospitals
Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 192 cases	55	65	63.49	Worse than 72% of US hospitals
Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 59 cases	59	73	72.19	Worse than 78% of US hospitals
Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 · 21 cases	67	88	81.33	Worse than 90% of US hospitals
Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 192 cases	78	82	80.49	Worse than 64% of US hospitals
Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 122 cases	97	94	94.21	Better than 69% of US hospitals
Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 · 124 cases	98	98	96.77	Better than 49% of US hospitals
Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31	Not Available		71.33
Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 · 120 cases	95	94	93.39	Better than 54% of US hospitals
Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		88.42
Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		96.08

Outpatient imaging2 measures

How often scans were ordered when they may not be needed; lower is better.

Measure	Unc Lenoir Health Care	US median	NC average	CMS comparison	US rank
Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30	4.1	5	4.658		Better than 60% of US hospitals
Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30	Not Available		6.699

Medicare spending per patient1 measure

Medicare spending around an inpatient stay compared with the US (1 is the US median).

Measure	Unc Lenoir Health Care	US median	NC average	CMS comparison	US rank
Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31	0.94	0.99	0.9478		Better than 73% of US hospitals

Value-based purchasing scores9 measures

The scores Medicare uses to raise or lower inpatient payments; higher is better.

Measure	Unc Lenoir Health Care	US median	NC average	US rank
VBP clinical outcomes domain scoreFY 2026	20	20	20.53	Better than 48% of US hospitals
VBP clinical outcomes weighted domain scoreFY 2026	5	5	5.133	Worse than 48% of US hospitals
VBP efficiency and cost reduction domain scoreFY 2026	40	10	27.67	Better than 77% of US hospitals
VBP efficiency and cost reduction weighted domain scoreFY 2026	10	2.5	7.066	Better than 76% of US hospitals
VBP person and community engagement domain scoreFY 2026	36	34	42.34	Better than 52% of US hospitals
VBP person and community engagement weighted domain scoreFY 2026	9	8.75	10.67	Better than 52% of US hospitals
VBP safety domain scoreFY 2026	62	40	39.99	Better than 84% of US hospitals
VBP safety weighted domain scoreFY 2026	15.5	10	10.21	Better than 83% of US hospitals
VBP total performance scoreFY 2026	39.5	29.5	32.71	Better than 79% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
VBP clinical outcomes domain score	15	47.5	53.33	15	20	20
VBP clinical outcomes weighted domain score	3.75	11.88	13.33	3.75	5	5
VBP efficiency and cost reduction domain score	40	Not Available	30	10	20	40
VBP efficiency and cost reduction weighted domain score	10	Not Available	7.5	2.5	5	10
VBP person and community engagement domain score	51	Not Available	Not Available	14	11	36
VBP person and community engagement weighted domain score	12.75	Not Available	Not Available	3.5	2.75	9
VBP safety domain score	48	Not Available	Not Available	8	26	62
VBP safety weighted domain score	12	Not Available	Not Available	2	6.5	15.5
VBP total performance score	38.5	Not Available	Not Available	11.75	19.25	39.5

Readmissions Reduction Program6 measures

Excess readmission ratios by condition; above 1 means more readmissions than expected.

Measure	Unc Lenoir Health Care	US median	NC average	US rank
READM-30-AMI-HRRP2021-07-01 to 2024-06-30	0.9878	0.9995	0.987	Better than 58% of US hospitals
READM-30-CABG-HRRP2021-07-01 to 2024-06-30	N/A		0.9572
READM-30-COPD-HRRP2021-07-01 to 2024-06-30	0.9862	0.9969	0.9983	Better than 60% of US hospitals
READM-30-HF-HRRP2021-07-01 to 2024-06-30 · 270 cases	1.049	0.9983	0.9982	Worse than 78% of US hospitals
READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30	N/A		1.01
READM-30-PN-HRRP2021-07-01 to 2024-06-30 · 262 cases	0.9744	0.9955	0.989	Better than 65% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
READM-30-AMI-HRRP	1.093	1.025	1.007	0.9654	0.978	0.9878
READM-30-CABG-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-COPD-HRRP	1.058	1.14	1.086	1.029	0.9872	0.9862
READM-30-HF-HRRP	1.082	1.014	1.04	1.019	1.029	1.049
READM-30-HIP-KNEE-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-PN-HRRP	1.038	1.006	1.039	1.008	0.9967	0.9744

Hospital-Acquired Condition Reduction Program8 measures

Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.

Measure	Unc Lenoir Health Care	US median	NC average	US rank
CAUTI standardized infection ratio2023-01-01 to 2024-12-31	0.612	0.489	0.6937	Worse than 63% of US hospitals
CDI standardized infection ratio2023-01-01 to 2024-12-31	0.217	0.346	0.3392	Better than 70% of US hospitals
CLABSI standardized infection ratio2023-01-01 to 2024-12-31	0.645	0.559	0.6866	Worse than 58% of US hospitals
HAC Reduction Program payment reductionFY 2026	No
MRSA standardized infection ratio2023-01-01 to 2024-12-31	1.369	0.6405	0.9073	Worse than 89% of US hospitals
Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30	0.856	0.9628	0.9914	Better than 85% of US hospitals
SSI standardized infection ratio2023-01-01 to 2024-12-31	2.412	0.7945	0.9227	Worse than 97% of US hospitals
Total HAC scoreFY 2026	0.3792	-0.0453	0.09972	Worse than 75% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
HAC Reduction Program payment reduction	No	No	N/A	Yes	Yes	No
Total HAC score	0.1647	-0.0323	0	0.6619	0.6987	0.3792

Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2015)
Accreditation
None
Medical school affiliation
Private (not for profit)
Ownership type
235
Medicare-certified beds
199
Registered nurses (full-time equivalent)
1966
In Medicare since

34 services at Unc Lenoir Health Care

Emergency and trauma: Emergency Department
Intensive care: Surgical ICU (Medical Surgical Intensive Care Unit)
Heart: Cardiac Catheterization LabCardiac Thoracic Surgery
Surgery: AnesthesiaInpatient SurgicalOphthalmic SurgeryOR (Operating Room)Orthopedic SurgeryOutpatient SurgeryPostoperative Recovery Room
Imaging: CT ScanDiagnostic RadiologyMRI (Magnetic Resonance Imaging)Nuclear MedicinePET Scan (Positron Emissions Tomography Scan)Therapeutic Radiology
Cancer: Chemotherapy
Transplant and dialysis: Acute Renal Dialysis
Women and children: Clinical LaboratoryNeonatal NurseryObstetrics / Child BirthPediatric Care
Rehabilitation and therapy: OT (Occupational Therapy)Outpatient RehabilitationPT (Physical Therapy)Respiratory CareSpeech Pathology
Other services: Dietary CareESWL (Extracorporeal Shockwave Lithotripter)OutpatientPharmacySocial CareUrgent Care Center

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Unc Lenoir Health Care reported to Medicare in its latest cost report, covering Jul 1, 2024 to Jun 30, 2025.

5,557
Inpatient discharges
Medicare 25%, Medicaid 4%
23,669
Inpatient days
37% of available bed days used
790
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 842888). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Unc Lenoir Health Care reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	6,265	756	16,648	23,669
Discharges	1,365	225	3,967	5,557
Average length of stay	4.6 days	3.4 days	4.2 days	4.3 days
Average daily census	17.2	2.1	45.6	64.8

9,371
Medicare Advantage days
1,991 discharges
3,843
Medicaid managed care days
967 discharges
1,096
Observation bed days

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	163	21,081	5,709	35%
Coronary care unit	14	2,137	556	42%
Nursery		451
Subprovider - irf	17	3,097	1,701	50%

Source: CMS cost report (HCRIS, Form 2552-10), report 842888, amended. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Medicare inpatient stays

What Unc Lenoir Health Care treats Medicare patients for most often, in 2024. 971 Medicare discharges in 29 published DRGs; 3% surgical; 80% in DRGs with complications (CC or MCC).

Condition or procedure	Discharges	Average charges	Average Medicare payment	Estimated cost	DRG weight
Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical	223	$25,696	$12,971	$13,490	1.98
Heart failure and shock with MCCMS-DRG 291, medical	95	$17,412	$8,347	$9,141	1.28
Respiratory infections and inflammations with MCCMS-DRG 177, medical	48	$23,969	$10,729	$12,583	1.70
Simple pneumonia and pleurisy with MCCMS-DRG 193, medical	47	$19,957	$8,696	$10,477	1.33
Kidney and urinary tract infections with MCCMS-DRG 689, medical	44	$20,958	$7,906	$11,003	1.17
Acute myocardial infarction, discharged alive with MCCMS-DRG 280, medical	41	$19,956	$10,304	$10,477	1.59
Renal failure with CCMS-DRG 683, medical	39	$14,127	$5,811	$7,416	0.90
Renal failure with MCCMS-DRG 682, medical	35	$21,765	$9,663	$11,427	1.50
Pulmonary edema and respiratory failureMS-DRG 189, medical	34	$17,890	$8,552	$9,392	1.23
Septicemia or severe sepsis without MV >96 hours without MCCMS-DRG 872, medical	33	$21,337	$6,511	$11,202	1.03
Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with MCCMS-DRG 640, medical	29	$19,651	$8,386	$10,317	1.32
Other kidney and urinary tract diagnoses with MCCMS-DRG 698, medical	26	$24,775	$11,163	$13,007	1.65
Infectious and parasitic diseases with o.r. procedures with MCCMS-DRG 853, surgical	25	$54,585	$31,443	$28,657	5.00
Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without MCCMS-DRG 641, medical	22	$14,888	$5,243	$7,816	0.78
Cardiac arrhythmia and conduction disorders with CCMS-DRG 309, medical	21	$13,468	$4,872	$7,071	0.74
Esophagitis, gastroenteritis and miscellaneous digestive disorders without MCCMS-DRG 392, medical	20	$17,032	$4,623	$8,942	0.79
Intracranial hemorrhage or cerebral infarction with CC or tpa in 24 hoursMS-DRG 065, medical	18	$24,002	$5,979	$12,601	1.02
Syncope and collapseMS-DRG 312, medical	18	$18,334	$5,462	$9,625	0.86
Intracranial hemorrhage or cerebral infarction with MCCMS-DRG 064, medical	17	$28,790	$11,415	$15,115	2.00
Acute myocardial infarction, discharged alive with CCMS-DRG 281, medical	17	$18,765	$5,913	$9,852	0.91

See all 29 Medicare inpatient DRGs at Unc Lenoir Health Care

Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.

Medicare outpatient services

The comprehensive outpatient service groups (APCs) Unc Lenoir Health Care billed Medicare for most in 2024: 768 services in all.

Service group	Services	Patients	Average charges	Average Medicare payment	US average payment
Level 1 Intraocular ProceduresAPC 5491	395	212	$6,496	$1,750	$1,752
Comprehensive Observation ServicesAPC 8011	124	117	$11,235	$2,088	$2,090
Level 1 Endovascular ProceduresAPC 5191	45	45	$16,355	$2,242	$2,208
Level 3 Urology and Related ServicesAPC 5373	43	40	$8,054	$1,553	$1,516
Level 5 Urology and Related ServicesAPC 5375	28	25	$14,381	$3,946	$3,918
Level 3 Vascular ProceduresAPC 5183	23	23	$15,798	$2,325	$2,405
Level 1 Laparoscopy and Related ServicesAPC 5361	22	22	$16,958	$4,201	$4,358
Level 4 Urology and Related ServicesAPC 5374	21	18	$11,151	$2,532	$2,629
Level 2 Excision/ Biopsy/ Incision and DrainageAPC 5072	20	20	$5,016	$1,175	$1,220
Level 2 Urology and Related ServicesAPC 5372	19	13	$7,071	$521	$502

See all 12 Medicare outpatient services at Unc Lenoir Health Care

Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Unc Lenoir Health Care in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 2,901 in 2020 to 3,225 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share	Share in 2020
28504	944	29%	4,449	$24.8M	62%	65%
28501	922	29%	4,483	$23.8M	67%	70%
28551	291	9%	1,371	$7.3M	33%	46%
28580	251	8%	972	$5.6M	40%	41%
28572	125	4%	702	$3.6M	38%	39%
28530	113	4%	531	$3M	23%	20%
28525	99	3%	396	$2.3M	63%	68%
28502	92	3%	408	$2.4M	89%	78%
28526	70	2%	317	$1.8M	41%	48%
28538	50	2%	259	$1.3M	57%	56%
28503	31	1%	142	$728,290	100%	100%
28578	30	1%	142	$888,047	19%	20%
27834	25	1%	128	$603,981	1%
28513	22	1%	94	$476,613	3%	3%
28585	22	1%	131	$747,311	17%	23%
27828	20	1%	133	$708,279	2%
28590	19	1%	78	$467,692	2%
28365	15	0%	72	$381,762	2%
28562	14	0%	83	$410,627	1%
28508	13	0%	30	$203,681	22%	22%
27534	12	0%	50	$279,228	1%	1%
27893	12	0%	56	$283,625	1%
27858	11	0%	44	$241,951	1%	1%
28518	11	0%	33	$287,093	3%	6%
28554	11	0%	56	$256,642	34%

Source: CMS Hospital Service Area file. Shares are of the 3,225 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Unc Lenoir Health Care reported at its latest Medicare certification survey (2008). Counts are people, not full-time equivalents.

17
Rehabilitation unit beds

199
Registered nurses
21
Licensed practical nurses
1
Physicians
6
Nurse anesthetists (CRNAs)
9
Pharmacists
22
Respiratory therapists
5
Physical therapists
4
Occupational therapists
1
Speech pathologists and audiologists
29
Radiology technicians
3
Nuclear medicine technicians
6
Laboratory technicians
17
Medical technologists
15
Social workers
587
Other personnel

Source: CMS Provider of Services file.

Doctors and clinicians

255 clinicians who bill Medicare list Unc Lenoir Health Care as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Emergency Medicine Physician 34
Internal Medicine Physician 25
Physician Assistant 25
Family Nurse Practitioner 22
Certified Registered Nurse Anesthetist 16
Family Medicine Physician 12
Diagnostic Radiology Physician 11
Nurse Practitioner 10
Cardiovascular Disease Physician 9
Orthopaedic Surgery Physician 9

Sukriti Kamboj, M.D.
Hematology & Oncology Physician
NPI 1134475650
See commercial rates for Sukriti Kamboj, M.D.
Assadollah Movahed, MD
Cardiovascular Disease Physician
NPI 1497749683
See commercial rates for Assadollah Movahed, MD
Alyssa Hill
Physician Assistant
NPI 1265056642
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Haritha Ackula, MBBS
Hematology & Oncology Physician
NPI 1346775293
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John John, MD
Internal Medicine Physician
NPI 1033105739
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Brian Munro, M.D.
Diagnostic Radiology Physician
NPI 1457554263
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Teigha Randolph, MD
Internal Medicine Physician
NPI 1811972425
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Andrej Hnatov, MD
Radiation Oncology Physician
NPI 1821093006
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Kenneth Johnson, MD
Internal Medicine Physician
NPI 1457336760
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John Herlong, MD
Diagnostic Radiology Physician
NPI 1720022676
See commercial rates for John Herlong, MD
Vernon Chiu, M.D.
Nephrology Physician
NPI 1174705081
See commercial rates for Vernon Chiu, M.D.
Rupert Jilcott, MD
Internal Medicine Physician
NPI 1265417877
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Mohammad Iqbal, MD
Internal Medicine Physician
NPI 1043226574
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Christopher Hasty, M.D.
Orthopaedic Surgery Physician
NPI 1730173246
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David Baker, PA-C
Physician Assistant
NPI 1093763237
See commercial rates for David Baker, PA-C
Aaron Carter, MD
Pain Medicine (Anesthesiology) Physician
NPI 1528247806
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William Kozel, MD
Diagnostic Radiology Physician
NPI 1598710907
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Gary Heck, DO
Internal Medicine Physician
NPI 1780670695
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Rekha John, M.D.
Nephrology Physician
NPI 1619979846
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Milagros Cailing, M.D.
Nephrology Physician
NPI 1770672560
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Abhishek Mishra
Cardiovascular Disease Physician
NPI 1467700484
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Susan Frederick, FNP
Family Nurse Practitioner
NPI 1043238587
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Jitendra Swarup, M.D.
Ophthalmology Physician
NPI 1467490854
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Heather Tyndall, PA
Physician Assistant
NPI 1740361369
See commercial rates for Heather Tyndall, PA

Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Income statement

Revenue, expenses and income Unc Lenoir Health Care reported to Medicare for Jul 1, 2024 to Jun 30, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$316.4M	183.1%
Inpatient	$128.9M	74.6%
Outpatient	$187.5M	108.5%
Contractual allowances and discounts	-$143.6M	-83.1%
Net patient revenue	$172.8M	100.0%
Operating expenses	-$157.4M	-91.1%
Operating income from patient care	$15.4M	8.9%
Other income	$11M	6.4%
Investment income	$6.8M	3.9%
Other	$4.3M	2.5%
Other expenses	$402,882	0.2%
Net income	$26.8M	15.5%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$59.4M	15.5%
Medicaid (including managed care)	$77.2M	20.2%
Other payers and self-pay	$246.7M	64.3%
Total charges	$383.3M	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 842888, amended. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Unc Lenoir Health Care's latest cost report.

8.9%
Operating margin
Operating income from patient care / net patient revenue
14.6%
Total margin
Net income / net patient revenue plus other income
20.1%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
56% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$37.94
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
13.4%
Return on assets
Net income for a year / total assets
16.7%
Return on equity
Net income for a year / fund balance
3.05
Current ratio
Current assets / current liabilities
2.14
Quick ratio
Cash, temporary investments and net receivables / current liabilities
65 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
52 days
Days in patient receivables
Net patient receivables / daily net patient revenue
58 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.92
Asset turnover
Total revenue for a year / total assets
14.2 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 842888, amended. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Unc Lenoir Health Care owned and owed at the end of its reporting period (Jun 2025), across all fund types: $199.8M in total assets and a $161M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	$26.4M	13.2%
Patient receivables, net	$24.5M	12.3%
Inventory	$3M	1.5%
Total current assets	$72.5M	36.3%
Property and equipment, net of depreciation	$57.7M	28.9%
Investments and other assets	$69.6M	34.8%
Total assets	$199.8M	100.0%
Current liabilities	$23.8M	11.9%
Total liabilities	$38.8M	19.4%
Fund balance (net assets)	$161M	80.6%

Source: CMS cost report (HCRIS, Form 2552-10), report 842888, amended. Hospitals report these figures themselves; they are not audited financial statements.

Charity care and uncompensated care

Care Unc Lenoir Health Care provided without full payment, as reported on Worksheet S-10 of its cost report.

$5.1M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$10.6M
Bad debt
Patient bills written off as uncollectible, at charges
-$5.9M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$8.9M
Total unreimbursed and uncompensated care
5.6% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)

Source: CMS cost report (HCRIS, Form 2552-10), report 842888, amended. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Unc Lenoir Health Care's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Jun 2020	Jun 2021	Jun 2022	Jun 2023	Jun 2024	Jun 2025
Net patient revenue	$102.1M	$114.2M	$118.7M	$125.3M	$143.7M	$172.8M
Operating expenses	$108.4M	$122.7M	$134.5M	$131M	$147.7M	$157.4M
Operating margin	-6.2%	-7.4%	-13.4%	-4.6%	-2.8%	8.9%
Net income	$1.2M	$2.5M	-$22.2M	$2.6M	$6M	$26.8M
Total assets	$208.9M	$221.1M	$183.1M	$175.8M	$172M	$199.8M
Discharges	4,956	5,387	4,548	4,670	5,080	5,557
Inpatient days	22,452	27,313	27,293	22,793	22,572	23,669
Medicare Advantage days	3,407	5,263	7,119	7,210	8,042	9,371
Beds	167	191	199	199	195	194
Employees (FTE)	755	713	818	776	723	790

Source: CMS cost report (HCRIS, Form 2552-10), report 842888, amended. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Unc Lenoir Health Care reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 40 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Emergency	$7.3M	$18.6M	$64.9M	0.29	22,970
Laboratory	$2.3M	$10.7M	$50M	0.21	13,585
Drugs charged to patients		$10.4M	$22.6M	0.46
Operating room	$3.2M	$9.8M	$33.9M	0.29	26,686
Radiology-diagnostic	$2.2M	$6.9M	$29.2M	0.24	10,388
Physical therapy	$3M	$6M	$17.9M	0.33	6,508
Anesthesiology	$2.7M	$4.5M	$2.3M	1.98	369
Respiratory therapy	$2M	$4.4M	$11.1M	0.40	4,439
Delivery room & labor room	$2.2M	$4.3M	$2.8M	1.55	12,190
Impl. dev. charged to patients		$4M	$3.5M	1.13
Radiology-therapeutic	$758,834	$3M	$15.3M	0.20	11,179
Clinic	$738,885	$2.8M	$2.9M	0.98	13,930
Observation beds (non-distinct part		$1.8M	$3.3M	0.53
Ct scan	$628,047	$1.4M	$66.9M	0.02	1,121
Medical supplies charged to patient		$1.2M	$3.8M	0.32
Electroencephalography	$334,042	$963,006	$3.8M	0.26	3,096
Mri	$219,185	$661,151	$13.2M	0.05	2,473
Cardiac rehabilitation	$156,487	$430,260	$1.2M	0.35
Hyperbaric oxygen therapy		$314,005	$640,152	0.49
Bariatric services	$100,840	$231,223	$99,484	2.32	320
Wound care		-$57,775

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$12.6M	$35.6M	$26.1M	1.36	44,181
Coronary care unit	$2.1M	$5.3M	$4.2M	1.26	7,528
Subprovider - irf	$1.7M	$5.2M	$3.2M	1.61	11,153
Nursery		$546,925	$317,504	1.72	1,290

Overhead (general service) departments

Department	Salaries	Direct cost	Paid hours	Average hourly wage	Square feet
Other administrative and general	$7.2M	$29.1M			114,791
Employee benefits department	$2.5M	$17.7M	16,708	$47.25	2,645
Operation of plant	$2.3M	$9.2M	83,134	$28.61	42,207
Cap rel costs-mvble equip		$6.7M
Cap rel costs-bldg & fixt		$3.6M			417,868
Pharmacy	$2.2M	$2.7M	40,566	$55.41	4,183
Housekeeping	$1.4M	$2M	72,951	$18.93	2,461
Social service	$1.6M	$1.9M	42,929	$36.71
Nursing administration	$942,084	$1.1M	19,804	$49.08	1,160
Cafeteria		$1.1M	29,060	$18.25
Medical records & library	$1M	$1.1M	30,780	$33.62	4,502
Central services & supply	$769,501	$959,574	30,578	$25.56	5,703
Dietary	$867,944	$644,860	18,780	$18.05	11,822
Staff development	$370,549	$418,295	7,925	$47.49	4,940
Laundry & linen service	$74,937	$257,536	4,193	$18.09	1,309

Source: CMS cost report (HCRIS, Form 2552-10), report 842888, amended. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Medicare payment profile

The factors Medicare uses to set what it pays Unc Lenoir Health Care for an inpatient stay.

1.55
Case mix index
Higher than 33% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
No Medicare-funded residents
Teaching status
Medicare-funded interns and residents per bed (FY 2027).
29.3%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
1,350
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Rural
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).

Show FY 2021 to FY 2027

IPPS fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026	FY 2027
Case mix index	1.37	1.39	1.67	1.66	1.57	1.51	1.55
Wage index	0.889	0.879	0.942	0.922	0.922	0.903	0.977
Readmissions adjustment	-1.08%	-0.90%	-0.37%	-0.31%	-0.05%	-0.06%	-0.17%
Value-based purchasing adjustment	-0.20%	+0.47%	+0.47%	-0.09%	-0.89%	-0.28%	+0.72%
Medicare inpatient stays	2,586	2,586	2,026	1,523	1,409	1,375	1,350

Source: CMS IPPS final rule Impact File (FY 2027).

Ownership

Organizations Unc Lenoir Health Care reports to Medicare as owners or with operational control.

Lenoir Memorial Hospital, Incorporated
Operational/managerial control, since 2016
University Of North Carolina Health Care System
Operational/managerial control, since 2016

Sources: CMS Hospital All Owners.

Leadership

The officers and board members on Unc Lenoir Health Care's Medicare enrollment and on the IRS Form 990 filed under its tax ID.

Officers and directors on the Medicare enrollment

Karl L Vanderstouw Officer, Vp/chief Information Officer, since 2015
Crystal M Hayden Officer, CEO, since 2023
Bharadwaj Mantha Officer, CFO, since 2024
Carlton Younger Director, Board Member, since 2011
Michael Whitfield Director, Board Member, since 2015
Felicia Solomon Director, Board Member, since 2016
David Stuart Lindley Director, Board Member, since 2018
Frances Herring Director, Board Member, since 2018
Russell Hunt Director, Board Member, since 2018
Linwood Hugh Pollock Director, Board Member, since 2020
Robin Adams Roberson Director, Board Member, since 2020
Preston Harris Director, Board Member, since 2021
Randy Michael Bledsoe Director, Board Member, since 2023
Joan Templeton Perry Director, Board Member, since 2023
Michael Shea James Director, Board Member, since 2024
Joel Simon Rose Director, Board Member, since 2025
Keri Noeski Director, Board Member, since 2025
Milton Dale Warner Director, Board Member, since 2025
Tonya Sessoms Adams Director, Board Member, since 2025
Kimberly Rushing Best Managing employee, Cancer Center Mgr, since 2022

Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 20 of 21 are shown.

Officers and key employees of Lenoir Memorial Hospital Inc (IRS Form 990, tax year 2024)

Lenoir Memorial Hospital Inc files the Form 990 for the tax ID insurers list for Unc Lenoir Health Care, so these people may lead the wider organization rather than Unc Lenoir Health Care alone.

Name	Title
Claire D Paris MD	CMO
Monica J Phlippeau	CNO
Karl L Vanderstouw	VP Support Services
Derek R Vestal	VP Operations
Bharadwaj Mantha	Vp/cfo
Cynthia Cronkhite	VP Human Resources & Support Services
Donna Creel	Executive Secretary
Jaidee Jeminez	Executive Secretary
Carlton Younger Jr	Board Chair
Crystal Hayden DNP	CEO
D Stuart Lindley	Board Vice Chair
Frances Herring JD	Board Secretary
Michael Whitfield CPA	Treasurer
Robin Roberson	Asst Treasurer
Keri L Noeske	CNO

Board members: Joan Perry MD, Joel Rose MD, Amanda Conner, Dale Warner Jr, Felicia Solomon, Hugh Pollock, Michael James, Preston Harris, Randy Bledsoe EdD, Russell T Hunt EdD, Tonya Adams.

Source: IRS Form 990 Part VII filed by Lenoir Memorial Hospital Inc (EIN 56-6000674), via the IRS e-file data. A health system's return can cover several hospitals.

Programs and facilities

340B drug pricing program
Participating since 2014
340B ID DSH340027, registered as a disproportionate share hospital. Authorizing official: Derek Vestal, Vice President.
Source: HRSA 340B Office of Pharmacy Affairs Information System.
Helipad
Lenoir Meml Hospital
FAA location ID 55NC, a medical-use heliport at the hospital.
Source: FAA National Airspace System Resource data, cycle 2026-10-01.

Hospital-based units

Hospital-based units with their own Medicare certification

Lenoir memorial rehab unit
CCN 34T027, certified 1993, Medicare prospective payment

Source: Worksheet S-2 Part I of Unc Lenoir Health Care's latest Medicare cost report (HCRIS).

Frequently asked questions

About Unc Lenoir Health Care's rates and hospital price transparency.

What is Unc Lenoir Health Care's CMS star rating?

Unc Lenoir Health Care has a CMS overall hospital star rating of 4 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is higher than 58% of US hospitals.

Is Unc Lenoir Health Care a teaching hospital?

CMS reports no Medicare-funded interns or residents at Unc Lenoir Health Care for fiscal year 2027.

Does Medicare penalize Unc Lenoir Health Care for readmissions?

Yes. Under the Hospital Readmissions Reduction Program, Medicare cuts Unc Lenoir Health Care's base inpatient payments by an estimated 0.17% in fiscal year 2027 for more readmissions than expected.

What are the most common Medicare inpatient stays at Unc Lenoir Health Care?

In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (223 discharges), heart failure and shock with mcc (95 discharges), respiratory infections and inflammations with mcc (48 discharges).

What is Unc Lenoir Health Care's case mix index?

Unc Lenoir Health Care's Medicare case mix index is 1.55 for fiscal year 2027, higher than 33% of hospitals paid under the inpatient prospective payment system.

How many patients does Unc Lenoir Health Care admit?

Unc Lenoir Health Care reported 5,557 inpatient discharges and 23,669 inpatient days from Jul 1, 2024 to Jun 30, 2025.

How many employees does Unc Lenoir Health Care have?

Unc Lenoir Health Care reported 790 full-time-equivalent employees on payroll from Jul 1, 2024 to Jun 30, 2025.

How much revenue does Unc Lenoir Health Care make?

Unc Lenoir Health Care reported $172.8M in net patient revenue on $316.4M of gross charges for Jul 1, 2024 to Jun 30, 2025, an operating margin of 8.9%, and net income of $26.8M.

How much charity and uncompensated care does Unc Lenoir Health Care provide?

Unc Lenoir Health Care reported $8.9M of unreimbursed and uncompensated care for Jul 1, 2024 to Jun 30, 2025, including $5.1M of charity care at cost.

Who is the CEO of Unc Lenoir Health Care?

Unc Lenoir Health Care's Medicare enrollment lists Crystal M Hayden as CEO since 2023.

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{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

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About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Quality ratings (CMS Care Compare)

Medicare quality penalties and bonuses

Every CMS quality measure

Accreditation and services

34 services at Unc Lenoir Health Care

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Medicare inpatient stays

Medicare outpatient services

Where patients come from

Staff and facilities

Doctors and clinicians

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Charity care and uncompensated care

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Medicare payment profile

Ownership

Leadership

Officers and directors on the Medicare enrollment

Officers and key employees of Lenoir Memorial Hospital Inc (IRS Form 990, tax year 2024)

Programs and facilities

Hospital-based units

Hospital-based units with their own Medicare certification

Nearby hospitals

Frequently asked questions

Running price transparency at a hospital like this one?

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