| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 72.27 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 9.907 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 17.83 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.48 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.208 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 80.48 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.55 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.233 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.468 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.29 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 80.83 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.17 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.314 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.273 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 13.86 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 61.83 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 76.68 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 19.59 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.649 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.58 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.04 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 14.01 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.169 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 85.99 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 16.12 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 83.88 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 75.47 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.148 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 17.38 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 78.59 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.037 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 15.37 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 85.68 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.852 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.47 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 9.14 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 19.9 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 70.97 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.44 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.169 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 74.26 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 10.12 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 15.62 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 75.69 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.815 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.49 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 77 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.679 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.32 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 86.31 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.765 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.93 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 62.64 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 8.314 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 29.05 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 83.56 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.701 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 6.407 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 69.69 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.34 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 23.91 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.519 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 48.15 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 30.33 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 21.52 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.247 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 12.49 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 87.51 | | |