| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 69.3 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 9.984 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 20.72 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.45 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.233 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 76.39 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.95 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 6 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.85 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.61 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 75.16 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 89.02 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 6.902 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.45 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 17.93 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 57.82 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 74.47 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 22.7 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.167 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 19.48 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 82.8 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 16.87 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.667 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 83.13 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 18.3 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 81.7 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 70.3 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 8.738 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.97 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 73.54 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 7.361 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 19.1 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 81.7 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 4.623 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 13.67 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 11.28 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 23.93 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 64.79 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.65 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.7 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 71.56 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 11.07 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 17.38 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 72.34 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.639 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.02 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 73.8 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.18 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 20.02 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 83.28 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.984 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 12.74 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 49.43 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 16.74 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 33.84 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 76.18 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.383 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 7.77 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 65.03 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 84.5 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 27.2 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.083 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 44 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 34.36 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 21.64 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.733 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 15.16 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 84.84 | | |