| Room was "always" clean2024-10-01 to 2025-09-30 · 36 cases | 84 | 73 | 76.7 | | Better than 86% of US hospitals |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 36 cases | 1 | 8 | 7.582 | | Better than 95% of US hospitals |
| Room was "usually" clean2024-10-01 to 2025-09-30 · 36 cases | 15 | 18 | 15.71 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 87.42 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 3.593 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 · 36 cases | 85 | 80 | 83.56 | | Better than 79% of US hospitals |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 92.32 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 36 cases | 1 | 4 | 3.791 | | Better than 88% of US hospitals |
| Nurse communication - star rating2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 3.797 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 36 cases | 14 | 16 | 12.65 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 · 36 cases | 87 | 79 | 84.6 | | Better than 87% of US hospitals |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 92.49 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 36 cases | 4 | 5 | 4.121 | | Better than 62% of US hospitals |
| Doctor communication - star rating2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 3.746 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 36 cases | 9 | 16 | 11.27 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 · 36 cases | 72 | 61 | 66.85 | | Better than 88% of US hospitals |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 79.24 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 36 cases | 13 | 19 | 16.65 | | Better than 83% of US hospitals |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 3.136 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 · 36 cases | 15 | 19 | 16.51 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 86.1 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 36 cases | 27 | 13 | 13.34 | | Worse than 99% of US hospitals |
| Discharge information - star rating2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 3.407 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 36 cases | 73 | 87 | 86.66 | | Worse than 99% of US hospitals |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 14.59 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 85.41 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 80.35 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 5.557 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 14.09 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 82.48 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 4.671 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 12.85 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 88.54 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 2.861 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 8.595 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 36 cases | 10 | 8 | 7 | | Worse than 67% of US hospitals |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 36 cases | 18 | 20 | 17.08 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 36 cases | 72 | 72 | 75.92 | | Better than 49% of US hospitals |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 89.24 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 3.644 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 78.28 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 7.962 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 13.76 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 79.38 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 5.114 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 15.51 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 80.84 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 4.354 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 14.81 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 87.94 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 2.696 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 9.367 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 · 36 cases | 66 | 59 | 70.74 | | Better than 72% of US hospitals |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 36 cases | 2 | 9 | 6.066 | | Better than 93% of US hospitals |
| "Usually" quiet at night2024-10-01 to 2025-09-30 · 36 cases | 32 | 31 | 23.2 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 86.71 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 4.254 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 36 cases | 5 | 5 | 4.692 | | Better than 45% of US hospitals |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 36 cases | 83 | 71 | 75.25 | | Better than 87% of US hospitals |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 88.46 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 36 cases | 12 | 23 | 20.05 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 4 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 53.42 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 26.57 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 20.01 | | |
| Summary star rating2024-10-01 to 2025-09-30 · 36 cases | Not Applicable | | 3.661 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 11.61 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 36 cases | Not Available | | 88.39 | | |