Long-Term Care Hospital

Western Massachusetts Hospital

Westfield, MA

91 East Mountain Road, Westfield, MA 010854135624131

Beds

Inpatient discharges a year

About this hospital

Western Massachusetts Hospital is an 87-bed hospital in Westfield, MA.

CCN: 222023
NPI: 1437216132
County: Hampden County
Metro area: Springfield, MA MSA
Medicare contractor: Jurisdiction K, National Government Services (14011)
In Medicare since: 1966
Last CMS survey: 2015

Negotiated Rates

The data below comes from CMS-mandated price transparency data. Learn more.

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Contract data may be available through direct hospital inquiry.

Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

More about this hospital

Doctors and services
Accredited by The Joint Commission
- 13 services
- 1 affiliated clinicians
See doctors and services
Finances
-$36.5M net income
See finances

Location

91 East Mountain Road, Westfield, MA 01085

4135624131

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Accreditation and services

The Joint Commission (since 2001)
Accreditation
None
Medical school affiliation
State
Ownership type
102
Medicare-certified beds
34
Registered nurses (full-time equivalent)
1966
In Medicare since

13 services at Western Massachusetts Hospital

Imaging: Diagnostic Radiology
Transplant and dialysis: Organ Transplantation
Women and children: Clinical Laboratory
Behavioral health: Adult Inpatient Psychiatric Care
Rehabilitation and therapy: OT (Occupational Therapy)PT (Physical Therapy)Respiratory CareSpeech Pathology
Other services: Dental CareDietary CareOptometricPharmacySocial Care

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Western Massachusetts Hospital reported to Medicare in its latest cost report, covering Jul 1, 2024 to Jun 30, 2025.

38
Inpatient discharges
Medicare n/a, Medicaid 84%
28,419
Inpatient days
89% of available bed days used
220
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 826649). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Western Massachusetts Hospital reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	0	25,761	2,658	28,419
Discharges	0	32	6	38
Average length of stay		805.0 days	443.0 days	747.9 days
Average daily census	0.0	70.6	7.3	77.9

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	87	28,419		89%

Source: CMS cost report (HCRIS, Form 2552-10), report 826649, settled without audit. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Staff and facilities

Staff by profession and the rooms and units Western Massachusetts Hospital reported at its latest Medicare certification survey (2015). Counts are people, not full-time equivalents.

34
Registered nurses
22
Licensed practical nurses
3
Physicians
14
Respiratory therapists
1
Physical therapists
1
Speech pathologists and audiologists
2
Social workers
155
Other personnel

Source: CMS Provider of Services file.

Doctors and clinicians

1 clinicians who bill Medicare list Western Massachusetts Hospital as a hospital affiliation. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Internal Medicine Physician 1

Charlotte Miller, M.D.
Internal Medicine Physician
NPI 1346272861
See commercial rates for Charlotte Miller, M.D.

Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Finances

Revenue, income and charity care Western Massachusetts Hospital reported to Medicare for Jul 1, 2024 to Jun 30, 2025.

-$36.5M
Net income, including non-patient income

Source: CMS cost report (HCRIS) (report 826649). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Departments

Each cost center Western Massachusetts Hospital reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 27 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Drugs charged to patients		$2.4M	$2.5M	0.96
Respiratory therapy	$913,720	$1.8M	$3.1M	0.58	385
Medical supplies charged to patient		$1.6M	$8,640	186.44
Physical therapy	$346,135	$668,962	$216,809	3.09	374
Occupational therapy	$201,418	$387,923	$284,072	1.37	302
Laboratory		$138,964	$117,499	1.18
Speech pathology	$42,833	$104,654	$30,720	3.41	302
Radiology-diagnostic		$25,821	$19,956	1.29
Intravenous therapy		$9,842	$19,440	0.51
Cardiac catheterization		$7,038	$5,878	1.20
Electrocardiology		$3,687	$3,079	1.20
Eye clinic		$2,615

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$11.6M	$41.2M	$44.5M	0.93	17,403

Overhead (general service) departments

Department	Salaries	Direct cost	Paid hours	Average hourly wage	Square feet
Employee benefits department		$8.9M
Administrative & general	$2.6M	$6.9M	40,224	$52.21	21,625
Cap rel costs-bldg & fixt		$4.4M			105,818
Nursing administration	$3M	$3M	38,240	$75.76	1,292
Pharmacy		$1.9M			435
Dietary		$1.7M			6,478
Maintenance & repairs	$1.1M	$1.3M	27,040	$40.99	8,605
Central services & supply		$1.2M	7,408	$28.88	871
Operation of plant	$248,576	$997,749	10,544	$14.13	6,340
Housekeeping	$870,958	$759,243	29,200	$21.55	1,233
Cap rel costs-mvble equip		$278,281
Social service	$242,200	$255,120	5,024	$48.21	467
Medical records & library	$241,171	$253,595	4,160	$57.97	2,842
Laundry & linen service		$121,965			1,065

Source: CMS cost report (HCRIS, Form 2552-10), report 826649, settled without audit. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Frequently asked questions

About Western Massachusetts Hospital's rates and hospital price transparency.

How many patients does Western Massachusetts Hospital admit?

Western Massachusetts Hospital reported 38 inpatient discharges and 28,419 inpatient days from Jul 1, 2024 to Jun 30, 2025.

How many employees does Western Massachusetts Hospital have?

Western Massachusetts Hospital reported 220 full-time-equivalent employees on payroll from Jul 1, 2024 to Jun 30, 2025.

How many doctors are affiliated with Western Massachusetts Hospital?

1 clinicians who bill Medicare list Western Massachusetts Hospital as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are internal medicine physician (1).

Is Western Massachusetts Hospital accredited?

Yes. CMS's Provider of Services file lists The Joint Commission as the accrediting organization for Western Massachusetts Hospital, effective 2001.

What services does Western Massachusetts Hospital offer?

CMS lists 13 services at Western Massachusetts Hospital, including Adult Inpatient Psychiatric Care, Clinical Laboratory, Dental Care, Diagnostic Radiology, Dietary Care, Optometric.

How many beds does Western Massachusetts Hospital have?

Western Massachusetts Hospital has 87 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. 102 are Medicare-certified beds in CMS's Provider of Services file. Facility type: Long-Term Care Hospital.

Where is Western Massachusetts Hospital and what is its phone number?

Western Massachusetts Hospital is located at 91 East Mountain Road, Westfield, MA 01085. Its main phone number is 4135624131.

What is Western Massachusetts Hospital's CCN (Medicare provider number)?

Western Massachusetts Hospital's CMS Certification Number (CCN), also called its Medicare provider number, is 222023.

What is Western Massachusetts Hospital's NPI number?

The National Provider Identifier (NPI) on file for Western Massachusetts Hospital is 1437216132.

What is a hospital price transparency MRF?

Under 45 CFR Part 180, every US hospital must publish a machine-readable file of its standard charges, including gross charges, discounted cash prices and payer-specific negotiated rates, in the CMS template format. PayerPrice can help hospitals publish and maintain these files.

For hospital finance and compliance teams

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The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.

Compliance MRF

Publish a CMS-compliant machine-readable file

We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.

CMS v3 example: standard_charge_information[0]

{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

CMS template layout, in JSON or CSV
Gross, discounted cash, payer-specific and de-identified min / max charges
cms-hpt.txt file and homepage footer link
Refreshed when your contracts change

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Chargemaster analysis

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Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.

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CodingPricingPayer contractsCompliance

CPT, HCPCS, revenue code and modifier errors flagged line by line
Missing, duplicate and outdated charge lines identified
Charges set below payer allowables caught before lesser-of clauses cut payment
Revenue impact of charge changes modeled across percent-of-charge and stop-loss terms
Your negotiated rates benchmarked against peer hospitals for the same payers

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