Psychiatric HospitalProprietary

Whittier Pavilion

Haverhill, MA

76 Summer Street, Haverhill, MA 01830(978) 373-8222

Not rated by CMS

CMS star rating

Beds

1,295

Inpatient discharges a year

$25.4M

Net patient revenue a year

About this hospital

Whittier Pavilion is a 71-bed proprietary hospital in Haverhill, MA.

CCN: 224039
NPI: 1023580479
Website: haverhillpavilion.com
County: Essex County
Metro area: Boston-Cambridge-Newton, MA-NH MSA
Medicare contractor: Jurisdiction K, National Government Services (14011)
In Medicare since: 2009
Last CMS survey: 2025

Negotiated Rates

The data below comes from CMS-mandated price transparency data. Learn more.

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Contract data may be available through direct hospital inquiry.

Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

More about this hospital

Quality
Not rated by CMS
See quality ratings
Doctors and services
10 services
See doctors and services
Finances
$25.4M net patient revenue
- Operating margin on patient care -0.5%
- $458,692 net income
See finances
Ownership and leadership
Owned by Acadia Healthcare Company Inc
- Private (for profit)
- Debra K Osteen, chief executive
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for Whittier Pavilion in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
32-0579111Haverhill Pavilion Behavioral Health	35Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Aspirus Health Plan and 30 more	1023580479 Wp Acquisition Sub LLC1982878682 Hvl Corporation1417420811 Wp Acquisition Sub LLC

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

76 Summer Street, Haverhill, MA 01830

(978) 373-8222

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Every CMS quality measure

Each result CMS publishes for Whittier Pavilion, beside the US median and the average of MA hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Inpatient psychiatric care15 measures

Measures CMS reports for the hospital's psychiatric unit or for a psychiatric hospital.

Measure	Whittier Pavilion	US median	MA average	CMS comparison	US rank
Follow-up care within 30 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 174 cases	74.1	60.8	71.44		Better than 85% of US hospitals
Follow-up care within 7 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 174 cases	46.6	35.5	43.85		Better than 79% of US hospitals
Hours of physical-restraint use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 24,827 cases	0.11	0.05	0.2276		Better than 62% of US hospitals
Hours of seclusion use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 24,827 cases	0.08	0.03	0.09711		Better than 61% of US hospitals
Psychiatric patients screened for and given the flu vaccine2024-10-01 to 2025-03-31 · 312 cases	91	87	74.23		Better than 60% of US hospitals
Medication continuation after psychiatric discharge2022-07-01 to 2024-06-30 · 277 cases	80.5	78.1	80.48		Better than 61% of US hospitals
Readmitted to any hospital within 30 days of psychiatric discharge2022-07-01 to 2024-06-30 · 380 cases	20.9	19.1	19.98	No Different Than the National Rate	Worse than 76% of US hospitals
Psychiatric patients screened for metabolic disorders2024-01-01 to 2024-12-31 · 430 cases	87	92	80.3		Worse than 62% of US hospitals
Alcohol use brief intervention provided or offered2024-01-01 to 2024-12-31 · 86 cases	69	74	61.19		Worse than 56% of US hospitals
Alcohol use brief intervention provided2024-01-01 to 2024-12-31 · 76 cases	24	81	57.42		Worse than 91% of US hospitals
Alcohol and other drug use disorder treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 234 cases	88	77	75.34		Better than 64% of US hospitals
Alcohol and other drug use disorder treatment provided at discharge2024-01-01 to 2024-12-31 · 234 cases	49	56	58.66		Worse than 56% of US hospitals
Tobacco use treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 238 cases	68	64	50.47		Better than 53% of US hospitals
Tobacco use treatment provided at discharge2024-01-01 to 2024-12-31 · 238 cases	1	4	10.42		Worse than 61% of US hospitals
Discharged patients who received a transition record with the specified elements2024-01-01 to 2024-12-31 · 634 cases	87	77	66.04		Better than 60% of US hospitals

Source: CMS Care Compare hospital files, latest release 2026-08-13, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

Not accredited
Accreditation
None
Medical school affiliation
Private (for profit)
Ownership type
71
Medicare-certified beds
39
Registered nurses (full-time equivalent)
2009
In Medicare since

10 services at Whittier Pavilion

Imaging: Diagnostic Radiology
Behavioral health: Adult Inpatient Psychiatric CareAlcohol and/or Drug ServiceGeriatric PsychiatricOutpatient Psychiatric Care
Rehabilitation and therapy: OT (Occupational Therapy)PT (Physical Therapy)Speech Pathology
Other services: PharmacySocial Care

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Whittier Pavilion reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.

1,295
Inpatient discharges
Medicare 18%, Medicaid 3%
24,607
Inpatient days
95% of available bed days used
179
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 835902). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Whittier Pavilion reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	4,779	847	18,981	24,607
Discharges	233	36	1,026	1,295
Average length of stay	20.5 days	23.5 days	18.5 days	19.0 days
Average daily census	13.1	2.3	52.0	67.4

5,548
Medicaid managed care days
251 discharges

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	71	24,607	4,779	95%

Source: CMS cost report (HCRIS, Form 2552-10), report 835902, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Whittier Pavilion in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 148 in 2020 to 11 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share
01830	11	100%	427	$614,768	1%

Source: CMS Hospital Service Area file. Shares are of the 11 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Whittier Pavilion reported at its latest Medicare certification survey (2025). Counts are people, not full-time equivalents.

39
Registered nurses
7
Licensed practical nurses
3
Physicians
2
Nurse practitioners
3
Occupational therapists
8
Social workers
82
Other personnel

Source: CMS Provider of Services file.

Income statement

Revenue, expenses and income Whittier Pavilion reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$36.4M	143.0%
Inpatient	$36.4M	143.0%
Contractual allowances and discounts	-$10.9M	-43.0%
Net patient revenue	$25.4M	100.0%
Operating expenses	-$25.6M	-100.5%
Operating income from patient care	-$125,210	-0.5%
Other income	$583,902	2.3%
Net income	$458,692	1.8%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$152,381	0.4%
Other payers and self-pay	$34.8M	99.6%
Total charges	$35M	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 835902, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Whittier Pavilion's latest cost report.

-0.5%
Operating margin
Operating income from patient care / net patient revenue
1.8%
Total margin
Net income / net patient revenue plus other income
5.0%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
55% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
4.2%
Return on assets
Net income for a year / total assets
3.5%
Return on equity
Net income for a year / fund balance
1.43
Current ratio
Current assets / current liabilities
-0.00
Quick ratio
Cash, temporary investments and net receivables / current liabilities
0 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
41 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
2.36
Asset turnover
Total revenue for a year / total assets
5.5 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 835902, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Whittier Pavilion owned and owed at the end of its reporting period (Dec 2025), across all fund types: $11M in total assets and a $13M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	-$6,728	-0.1%
Total current assets	$4M	36.3%
Property and equipment, net of depreciation	$7M	63.7%
Investments and other assets	$1,309	0.0%
Total assets	$11M	100.0%
Current liabilities	$2.8M	25.4%
Total liabilities	-$2M	-18.2%
Fund balance (net assets)	$13M	118.2%

Source: CMS cost report (HCRIS, Form 2552-10), report 835902, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Whittier Pavilion's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Net patient revenue	$20.2M	$21.4M	$22.1M	$24.6M	$25.6M	$25.4M
Operating expenses	$20M	$21.1M	$21.7M	$22.8M	$23.8M	$25.6M
Operating margin	1.2%	1.6%	2.1%	7.2%	7.1%	-0.5%
Net income	$307,069	$939,287	$1.9M	$3.1M	$2.3M	$458,692
Total assets	$12.2M	$11.6M	$11.9M	$12.2M	$12.4M	$11M
Discharges	1,688	2,025	1,431	1,354	1,354	1,295
Inpatient days	21,653	22,789	23,074	24,459	24,823	24,607
Beds	71	71	71	71	71	71
Employees (FTE)	180	169	169	176	178	179

Source: CMS cost report (HCRIS, Form 2552-10), report 835902, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Whittier Pavilion reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 16 departments

Ancillary and outpatient departments

Department	Total cost	Charges	Cost-to-charge	Square feet
Drugs charged to patients	$897,554	$693,067	1.30	784
Laboratory	$66,410	$69,825	0.95	300
Radiology-diagnostic	$40,734	$7,535	5.41

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$6.7M	$20.8M	$34.2M	0.61	28,164

Overhead (general service) departments

Department	Salaries	Direct cost	Square feet
Administrative & general	$3.8M	$5.9M	8,655
Employee benefits department	$162,578	$2.8M	140
Nursing administration	$968,954	$1.1M	870
Dietary	$483,463	$1M	2,079
Social service	$771,619	$773,893	562
Cap rel costs-bldg & fixt		$744,803	44,419
Operation of plant	$311,467	$592,706	600
Medical records & library	$489,400	$531,282	465
Housekeeping	$299,099	$390,422	563
Cap rel costs-mvble equip		$240,023
Maintenance & repairs		$155,139
Laundry & linen service		$52,766	1,237

Source: CMS cost report (HCRIS, Form 2552-10), report 835902, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Frequently asked questions

About Whittier Pavilion's rates and hospital price transparency.

How many patients does Whittier Pavilion admit?

Whittier Pavilion reported 1,295 inpatient discharges and 24,607 inpatient days from Jan 1, 2025 to Dec 31, 2025.

How many employees does Whittier Pavilion have?

Whittier Pavilion reported 179 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.

How much revenue does Whittier Pavilion make?

Whittier Pavilion reported $25.4M in net patient revenue on $36.4M of gross charges for Jan 1, 2025 to Dec 31, 2025, an operating margin of -0.5%, and net income of $458,692.

Who is the CEO of Whittier Pavilion?

Whittier Pavilion's Medicare enrollment lists Debra K Osteen as President since 2026.

What is Whittier Pavilion's tax ID (EIN)?

Insurers' price transparency files list Whittier Pavilion under employer identification number 32-0579111 (Haverhill Pavilion Behavioral Health). 35 health plans and networks list 32-0579111 for it.

Is Whittier Pavilion accredited?

CMS's Provider of Services file lists no accrediting organization for Whittier Pavilion; it is certified for Medicare through state survey.

Who owns Whittier Pavilion?

In its Medicare enrollment, Whittier Pavilion reports Acadia Healthcare Company Inc as 5% or greater direct ownership interest (100%).

What services does Whittier Pavilion offer?

CMS lists 10 services at Whittier Pavilion, including Adult Inpatient Psychiatric Care, Alcohol and/or Drug Service, Diagnostic Radiology, Geriatric Psychiatric, OT (Occupational Therapy), Outpatient Psychiatric Care.

Where do Whittier Pavilion's patients come from?

In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at Whittier Pavilion came from ZIP codes 01830 (11).

How many beds does Whittier Pavilion have?

Whittier Pavilion has 71 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. Facility type: Psychiatric Hospital.

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    { "code": "611", "type": "RC" },
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    "setting": "outpatient",
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    "maximum": 400,
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    "discounted_cash": 1080,
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Whittier Pavilion

About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Every CMS quality measure

Accreditation and services

10 services at Whittier Pavilion

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Where patients come from

Staff and facilities

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Ownership

Changes of ownership

Leadership

Officers and directors on the Medicare enrollment

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts

About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Every CMS quality measure

Accreditation and services

10 services at Whittier Pavilion

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Where patients come from

Staff and facilities

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Ownership

Changes of ownership

Leadership

Officers and directors on the Medicare enrollment

Nearby hospitals

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts