Psychiatric HospitalProprietary

Windsor Laurelwood Hospital

Universal Health Services · Willoughby, OH

35900 Euclid Avenue, Willoughby, OH 44094(440) 953-3000

Not rated by CMS

CMS star rating

159

Beds

4,602

Inpatient discharges a year

$37.2M

Net patient revenue a year

About this hospital

Windsor Laurelwood Hospital is a 159-bed proprietary hospital in Willoughby, OH, affiliated with Universal Health Services.

CCN: 364029
NPI: 1386653541
Website: windsorlaurelwood.com
Health system: Universal Health Services
County: Lake County
Metro area: Cleveland, OH MSA
Medicare contractor: Jurisdiction 5, WPS Government Health Administrators (05901)
In Medicare since: 1984
Last CMS survey: 2011

Negotiated Rates

The data below comes from CMS-mandated price transparency data. Learn more.

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Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

More about this hospital

Quality
Not rated by CMS
See quality ratings
Doctors and services
Accredited by The Joint Commission
- 9 services
See doctors and services
Finances
$37.2M net patient revenue
- Operating margin on patient care 18.0%
- $6.7M net income
See finances
Ownership and leadership
Owned by Horizon Health Corporation
- Private (for profit)
- Douglas Kern, chief executive
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for Windsor Laurelwood Hospital in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
20-1870446Hhc Ohio INC	52Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 47 more	1386653541 Hhc Ohio Inc1265790042 Hhc Ohio Inc1356609135 Hhc Ohio Inc

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

35900 Euclid Avenue, Willoughby, OH 44094

(440) 953-3000

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Every CMS quality measure

Each result CMS publishes for Windsor Laurelwood Hospital, beside the US median and the average of OH hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Inpatient psychiatric care15 measures

Measures CMS reports for the hospital's psychiatric unit or for a psychiatric hospital.

Measure	Windsor Laurelwood Hospital	US median	OH average	CMS comparison	US rank
Follow-up care within 30 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 124 cases	64.5	60.8	61.73		Better than 61% of US hospitals
Follow-up care within 7 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 124 cases	38.7	35.5	36.14		Better than 61% of US hospitals
Hours of physical-restraint use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 35,886 cases	0.01	0.05	0.1782		Worse than 70% of US hospitals
Hours of seclusion use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 35,886 cases	0.06	0.03	0.283		Better than 58% of US hospitals
Psychiatric patients screened for and given the flu vaccine2024-10-01 to 2025-03-31 · 495 cases	4	87	70.23		Worse than 97% of US hospitals
Medication continuation after psychiatric discharge2022-07-01 to 2024-06-30 · 204 cases	74	78.1	77.54		Worse than 67% of US hospitals
Readmitted to any hospital within 30 days of psychiatric discharge2022-07-01 to 2024-06-30 · 218 cases	18.7	19.1	18.86	No Different Than the National Rate	Better than 55% of US hospitals
Psychiatric patients screened for metabolic disorders2024-01-01 to 2024-12-31 · 661 cases	100	92	80.78		The best result, shared by 14% of US hospitals
Alcohol use brief intervention provided or offered2024-01-01 to 2024-12-31 · 213 cases	96	74	70.9		Better than 84% of US hospitals
Alcohol use brief intervention provided2024-01-01 to 2024-12-31 · 207 cases	67	81	70.43		Worse than 66% of US hospitals
Alcohol and other drug use disorder treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 578 cases	62	77	67.35		Worse than 65% of US hospitals
Alcohol and other drug use disorder treatment provided at discharge2024-01-01 to 2024-12-31 · 578 cases	56	56	49.1		Worse than 50% of US hospitals
Tobacco use treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 517 cases	99	64	53.8		Better than 93% of US hospitals
Tobacco use treatment provided at discharge2024-01-01 to 2024-12-31 · 517 cases	1	4	18.61		Worse than 61% of US hospitals
Discharged patients who received a transition record with the specified elements2024-01-01 to 2024-12-31 · 1,023 cases	79	77	66.47		Better than 51% of US hospitals

Source: CMS Care Compare hospital files, latest release 2026-08-13, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2025)
Accreditation
None
Medical school affiliation
Private (for profit)
Ownership type
160
Medicare-certified beds
40
Registered nurses (full-time equivalent)
1984
In Medicare since

9 services at Windsor Laurelwood Hospital

Imaging: Diagnostic RadiologyPET Scan (Positron Emissions Tomography Scan)
Women and children: Clinical Laboratory
Behavioral health: Adult Inpatient Psychiatric CareAlcohol and/or Drug ServiceOutpatient Psychiatric Care
Other services: Dietary CarePharmacySocial Care

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Windsor Laurelwood Hospital reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.

4,602
Inpatient discharges
Medicare 4%, Medicaid 0%
33,649
Inpatient days
58% of available bed days used
215
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 835257). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Windsor Laurelwood Hospital reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	2,042	20	31,587	33,649
Discharges	187	3	4,412	4,602
Average length of stay	10.9 days	6.7 days	7.2 days	7.3 days
Average daily census	5.6	0.1	86.5	92.2

18,245
Medicaid managed care days
2,458 discharges

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	159	33,649	2,042	58%

Source: CMS cost report (HCRIS, Form 2552-10), report 835257, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Windsor Laurelwood Hospital in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 62 in 2020 to 33 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share	Share in 2020
44077	18	55%	153	$370,401	1%	1%
44101	15	45%	189	$462,597	5%

Source: CMS Hospital Service Area file. Shares are of the 33 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Windsor Laurelwood Hospital reported at its latest Medicare certification survey (2011). Counts are people, not full-time equivalents.

2
Off-site locations

40
Registered nurses
16
Licensed practical nurses
5
Physicians
10
Radiology technicians
1
Laboratory technicians
1
Dietitians
8
Social workers
151
Other personnel

Source: CMS Provider of Services file.

Income statement

Revenue, expenses and income Windsor Laurelwood Hospital reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$93.5M	251.4%
Inpatient	$89.6M	240.9%
Outpatient	$3.9M	10.6%
Contractual allowances and discounts	-$56.3M	-151.4%
Net patient revenue	$37.2M	100.0%
Operating expenses	-$30.5M	-82.0%
Operating income from patient care	$6.7M	18.0%
Other income	$4,994	0.0%
Net income	$6.7M	18.0%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$706,521	0.8%
Other payers and self-pay	$88.2M	99.2%
Total charges	$88.9M	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 835257, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Windsor Laurelwood Hospital's latest cost report.

18.0%
Operating margin
Operating income from patient care / net patient revenue
18.0%
Total margin
Net income / net patient revenue plus other income
22.5%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
55% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
9.9%
Return on assets
Net income for a year / total assets
5.0%
Return on equity
Net income for a year / fund balance
2.95
Current ratio
Current assets / current liabilities
1.36
Quick ratio
Cash, temporary investments and net receivables / current liabilities
-1 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
32 days
Days in patient receivables
Net patient receivables / daily net patient revenue
29 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.55
Asset turnover
Total revenue for a year / total assets
6.6 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 835257, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Windsor Laurelwood Hospital owned and owed at the end of its reporting period (Dec 2025), across all fund types: $67.8M in total assets and a $134.5M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	-$80,657	-0.1%
Patient receivables, net	$3.3M	4.8%
Inventory	$105,423	0.2%
Total current assets	$6.9M	10.1%
Property and equipment, net of depreciation	$2.8M	4.2%
Investments and other assets	$58.1M	85.7%
Total assets	$67.8M	100.0%
Current liabilities	$2.3M	3.4%
Total liabilities	-$66.7M	-98.4%
Fund balance (net assets)	$134.5M	198.4%

Source: CMS cost report (HCRIS, Form 2552-10), report 835257, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Windsor Laurelwood Hospital's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Net patient revenue	$24.6M	$29.9M	$29.4M	$32.8M	$40.3M	$37.2M
Operating expenses	$22M	$23M	$27.3M	$27.8M	$30.2M	$30.5M
Operating margin	10.7%	23.2%	7.1%	15.2%	24.9%	18.0%
Net income	$3.6M	$7M	$2.1M	$5M	$10.1M	$6.7M
Total assets	$61M	$65.7M	$66.7M	$65.9M	$64.7M	$67.8M
Discharges	5,552	4,911	5,235	5,187	4,602	4,602
Inpatient days	35,560	33,426	32,382	34,229	35,909	33,649
Beds	159	159	159	159	159	159
Employees (FTE)	226	222	207	216	218	215

Source: CMS cost report (HCRIS, Form 2552-10), report 835257, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Windsor Laurelwood Hospital reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 15 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Drugs charged to patients		$1M	$5.6M	0.18
Partial hospitalization program	$174,751	$530,703	$2.1M	0.26	3,294
Iop	$157,503	$486,702	$1.9M	0.26	3,294
Laboratory	$45,811	$150,675	$137,155	1.10

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$9.3M	$23.8M	$79.2M	0.30	55,515

Overhead (general service) departments

Department	Salaries	Direct cost	Square feet
Administrative & general	$4M	$5.9M	11,636
Employee benefits department	$203,587	$3M	193
Nursing administration	$1.4M	$1.7M	474
Cap rel costs-bldg & fixt		$1.3M	88,804
Operation of plant	$473,529	$1.2M	6,117
Dietary	$363,509	$836,734	4,017
Medical records & library	$323,652	$504,035	1,742
Housekeeping	$289,635	$483,858	1,378
Cap rel costs-mvble equip		$364,030
Laundry & linen service		$159,394

Source: CMS cost report (HCRIS, Form 2552-10), report 835257, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Frequently asked questions

About Windsor Laurelwood Hospital's rates and hospital price transparency.

How many patients does Windsor Laurelwood Hospital admit?

Windsor Laurelwood Hospital reported 4,602 inpatient discharges and 33,649 inpatient days from Jan 1, 2025 to Dec 31, 2025.

How many employees does Windsor Laurelwood Hospital have?

Windsor Laurelwood Hospital reported 215 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.

How much revenue does Windsor Laurelwood Hospital make?

Windsor Laurelwood Hospital reported $37.2M in net patient revenue on $93.5M of gross charges for Jan 1, 2025 to Dec 31, 2025, an operating margin of 18.0%, and net income of $6.7M.

Who is the CEO of Windsor Laurelwood Hospital?

Windsor Laurelwood Hospital's Medicare enrollment lists Douglas Kern as CEO since 2022.

What is Windsor Laurelwood Hospital's tax ID (EIN)?

Insurers' price transparency files list Windsor Laurelwood Hospital under employer identification number 20-1870446 (Hhc Ohio INC). 52 health plans and networks list 20-1870446 for it.

Is Windsor Laurelwood Hospital accredited?

Yes. CMS's Provider of Services file lists The Joint Commission as the accrediting organization for Windsor Laurelwood Hospital, effective 2025.

Who owns Windsor Laurelwood Hospital?

In its Medicare enrollment, Windsor Laurelwood Hospital reports Horizon Health Corporation as 5% or greater indirect ownership interest (100%).

What services does Windsor Laurelwood Hospital offer?

CMS lists 9 services at Windsor Laurelwood Hospital, including Adult Inpatient Psychiatric Care, Alcohol and/or Drug Service, Clinical Laboratory, Diagnostic Radiology, Dietary Care, Outpatient Psychiatric Care.

Where do Windsor Laurelwood Hospital's patients come from?

In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at Windsor Laurelwood Hospital came from ZIP codes 44077 (18), 44101 (15).

How many beds does Windsor Laurelwood Hospital have?

Windsor Laurelwood Hospital has 159 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. 160 are Medicare-certified beds in CMS's Provider of Services file. Facility type: Psychiatric Hospital.

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Windsor Laurelwood Hospital

About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Every CMS quality measure

Accreditation and services

9 services at Windsor Laurelwood Hospital

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Where patients come from

Staff and facilities

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Ownership

Leadership

Officers and directors on the Medicare enrollment

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts

About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Every CMS quality measure

Accreditation and services

9 services at Windsor Laurelwood Hospital

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Where patients come from

Staff and facilities

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Ownership

Leadership

Officers and directors on the Medicare enrollment

Nearby hospitals

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts