| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 69.54 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 10.27 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 20.2 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.15 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.13 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 79.3 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.43 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.75 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.463 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.95 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 78.45 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.5 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.893 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.019 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.66 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 60.82 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 76.96 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 19.86 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.704 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 19.32 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.83 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 12.75 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.648 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 87.25 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 13.96 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 86.04 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 73.88 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 7.232 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.89 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 76.98 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 6.357 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 16.66 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 84.46 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 4.036 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 11.5 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 9.911 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 22.54 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 67.55 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.72 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.981 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 74.29 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 9.679 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 16.04 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 75.66 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.125 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.21 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 77 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.946 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.05 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 85.23 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.125 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 11.64 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 47.63 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 17.7 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 34.68 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 74.48 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.111 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 6.143 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 69.48 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.65 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 24.38 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.556 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 47.23 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 30.13 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 22.64 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.056 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 11.66 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 88.34 | | |