Short Term Acute Care HospitalGovernment - Local

Arrowhead Regional Medical Center

Arrowhead Regional Medical Center · Colton, CA

400 North Pepper Avenue, Colton, CA 92324(909) 580-1000

2 of 5

CMS star rating

456

Beds

19,883

Inpatient discharges a year

$525.9M

Net patient revenue a year

In-network payers

Arrowhead Regional Medical Center aerial view — Photo 1: Rytyho usa, CC BY-SA 3.0, via Wikimedia Commons · Photo 2: Public domain (USGS NAIP, CONUS), via USGS National Map / USDA NAIP

About this hospital

Arrowhead Regional Medical Center is a 456-bed government - local hospital in Colton, CA, affiliated with Arrowhead Regional Medical Center. Below you'll find publicly disclosed negotiated rates and facility details, including 4 in-network payers and 45 disclosed rate categories.

Rural referral center
Reclassified as rural
Disproportionate share hospital
340B participant
Helipad

CCN: 050245
NPI: 1720158009
Health system: Arrowhead Regional Medical Center
Teaching: Major teaching hospital
County: San Bernardino County
Metro area: Riverside-San Bernardino-Ontario, CA MSA
Medicare contractor: Jurisdiction E, Noridian Healthcare Solutions (01011)
In Medicare since: 1966
Last CMS survey: 2026

Prices for common services

The 24 services Arrowhead Regional Medical Center most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.

Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.

Sort

CT imaging

CT abdomen and pelvis with contrast

CPT 74177

$290 - $3,587

from 2 insurers · median $1,938

Anthem / Blue Shield$3,587

Insurer A*$290

Medicare $453Nearby hospitals $1,09677% above nearby hospitals

Common here, based on CMS Medicare volume

CT imaging

CT of the abdomen and pelvis, without contrast

CPT 74176

$175 - $2,321

from 2 insurers · median $1,248

Anthem / Blue Shield$2,321

Insurer A*$175

Medicare $310Nearby hospitals $89639% above nearby hospitals

Common here, based on CMS Medicare volume

Mammography

Screening mammography, bilateral

CPT 77067

$117 - $719

from 2 insurers · median $418

Aetna$117

Insurer A*$719

Medicare $117Nearby hospitals $29442% above nearby hospitals

Common here, based on CMS Medicare volume

Cardiology and vascular testing

Complete echocardiogram with Doppler and color flow

CPT 93306

$239 - $2,146

from 2 insurers · median $1,193

Aetna$239

Insurer A*$2,146

Medicare $710Nearby hospitals $1,2797% below nearby hospitals

Common here, based on CMS Medicare volume

How the insurers pay at Arrowhead Regional Medical Center

Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.

Insurer	Services	Median % of Medicare	Above nearby	Below nearby
Insurer A*	24	722%	17	2
Insurer B*	24	99%	0	23

How we chose these services: 1 appear in this hospital's own Medicare claims, 22 are common here based on CMS Medicare volume, and 1 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Arrowhead Regional Medical Center, or start a free trial.

Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

CenteneHealthNetKaiser Permanente

More about this hospital

Quality
2 of 5 stars
- 204 min in the ER before going home (US median 148)
- No Medicare readmissions penalty
See quality ratings
Doctors and services
Accredited by The Joint Commission
- Major teaching hospital
- 46 services, including trauma care
- 294 affiliated clinicians
See doctors and services
Finances
$525.9M net patient revenue
- Operating margin on patient care -71.8%
- $24.5M unreimbursed and uncompensated care
- $68.6M net income
See finances
Ownership and leadership
Owned by County Of San Bernardino
- Local
- 340B drug pricing program participant
See ownership and leadership

Location

400 North Pepper Avenue, Colton, CA 92324

(909) 580-1000

Get directions

Quality ratings (CMS Care Compare)

How Arrowhead Regional Medical Center compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.

Overall star rating
2 of 5
Lower than 73% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
No different on 6 measures
0 better, 6 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 2 of 6 measures
2 better, 4 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Worse on 1 of 7 measures
0 better, 6 no different, 1 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
3 of 5
Lower than 40% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
73%
Higher than 54% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Not penalized
Not among the worst-performing 25%
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
0.88
Lower than 77% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Time in the ER before going home
204 min
Higher than 83% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
72%
Higher than 66% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better

Measure details and reporting periods

Measure	Result	Period
Overall star ratingCMS: Overall hospital quality star rating	2 of 5
Death rates	No different on 6 measures
Safety	Better on 2 of 6 measures
Readmissions	Worse on 1 of 7 measures
Patient survey ratingCMS: Summary star rating	3 of 5	2024-10-01 to 2025-09-30
Would definitely recommendCMS: "YES", patients would definitely recommend the hospital	73%	2024-10-01 to 2025-09-30
Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction	Not penalized	2026
Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90)	0.88	2022-07-01 to 2024-06-30
Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better	204 min	2024-10-01 to 2025-09-30
Sepsis careCMS: Appropriate care for severe sepsis and septic shock	72%	2024-10-01 to 2025-09-30

Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.

Medicare quality penalties and bonuses

How Medicare adjusts Arrowhead Regional Medical Center's inpatient payments for its readmissions, quality and cost results.

No penalty
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
-0.67% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.

Source: CMS IPPS final rule Impact File (FY 2027).

Every CMS quality measure

Each result CMS publishes for Arrowhead Regional Medical Center, beside the US median and the average of CA hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Deaths and complications19 measures

Risk-adjusted 30-day death rates and surgical complications; lower is better.

Measure	This hospital	US median	CA average	CMS comparison	US rank
Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31	Not Available		4.075
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 1,633 cases	4.2	3.9	3.81		Worse than 63% of US hospitals
Death rate for heart attack patients2022-07-01 to 2025-06-30 · 28 cases	12.2	11.8	11.57		Worse than 64% of US hospitals
Death rate for CABG surgery patients2022-07-01 to 2025-06-30	Not Available		2.379
Death rate for COPD patients2022-07-01 to 2025-06-30	Not Available		8.235
Death rate for heart failure patients2022-07-01 to 2025-06-30 · 79 cases	8.9	11	10.29		Better than 87% of US hospitals
Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 113 cases	14.3	15.2	14.49		Better than 63% of US hospitals
Death rate for stroke patients2023-07-01 to 2025-06-30 · 176 cases	17.7	11.6	11.57		Worse than 96% of US hospitals
Pressure ulcer rate2022-07-01 to 2024-06-30 · 2,205 cases	0.23	0.51	0.4818	No Different Than the National Rate	Better than 88% of US hospitals
Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 · 30 cases	221	173	171	No Different Than the National Rate	Worse than 97% of US hospitals
Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 2,557 cases	0.19	0.2	0.21	No Different Than the National Rate	Better than 66% of US hospitals
In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 2,550 cases	0.33	0.27	0.261	No Different Than the National Rate	Worse than 91% of US hospitals
Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 395 cases	2.38	2.29	2.308	No Different Than the National Rate	Worse than 68% of US hospitals
Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 59 cases	1.65	1.63	1.668	No Different Than the National Rate	Worse than 55% of US hospitals
Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 66 cases	9.66	8.88	9.555	No Different Than the National Rate	Worse than 63% of US hospitals
Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 373 cases	3.37	3.4	3.521	No Different Than the National Rate	Better than 52% of US hospitals
Postoperative sepsis rate2022-07-01 to 2024-06-30 · 65 cases	4.77	5.105	5.495	No Different Than the National Rate	Better than 73% of US hospitals
Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 86 cases	2.04	1.72	1.796	No Different Than the National Rate	Worse than 89% of US hospitals
Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 389 cases	1.28	1.02	1.061	No Different Than the National Rate	Worse than 87% of US hospitals

Readmissions and return visits14 measures

Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.

Measure	This hospital	US median	CA average	CMS comparison	US rank
Hospital return days for heart attack patients2022-07-01 to 2025-06-30	Not Available		11.09
Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 105 cases	5.4	1.25	7.901		Worse than 55% of US hospitals
Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 130 cases	-18.3	3.85	16.67		Better than 79% of US hospitals
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30	Not Available
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 103 cases	13.6	12.9	12.91	No Different Than the National Rate	Worse than 79% of US hospitals
Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 42 cases	12.2	10.7	11.39	No Different Than the National Rate	Worse than 85% of US hospitals
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 42 cases	5	5.3	5.546	No Different Than the National Rate	Better than 68% of US hospitals
Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31	Not Available		1.001	Number of cases too small
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 72 cases	14.5	14.4	14.43		Worse than 55% of US hospitals
Rate of readmission for CABG2023-07-01 to 2025-06-30	Not Available		11.19
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 76 cases	20	19.8	19.94		Worse than 57% of US hospitals
Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 291 cases	20.8	21.3	21.41		Better than 67% of US hospitals
Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30	Not Available		5.612
Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 292 cases	18.3	17.2	17.7		Worse than 83% of US hospitals

Infections36 measures

Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.

Measure	This hospital	US median	CA average	CMS comparison	US rank
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.339	0.172	0.2347	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	1.385	1.504	1.834	No Different than National Benchmark
Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30	9,427	1,370	5,722	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	10.97	0.9835	5.638	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	8	0	3.347	No Different than National Benchmark
Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30	0.729	0.484	0.5696	No Different than National Benchmark	Worse than 70% of US hospitals
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	0.508	0.138	0.2147	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	1.364	1.392	1.749	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30	11,725	1,799	5,308	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	18.65	1.377	6.105	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	16	0	3.273	No Different than National Benchmark
Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30	0.858	0.399	0.5366	No Different than National Benchmark	Worse than 83% of US hospitals
SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30	0.012	0.2345	0.32	No Different than National Benchmark
SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30	1.211	2.135	2.433	No Different than National Benchmark
SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30	127	61	112	No Different than National Benchmark
SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30	4.074	1.591	2.999	No Different than National Benchmark
SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30	1	1	2.368	No Different than National Benchmark
SSI - Colon Surgery2024-10-01 to 2025-09-30	0.245	0.7155	0.8107	No Different than National Benchmark	Better than 78% of US hospitals
SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.2606
SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		3.273
SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30	52	38	73.49
SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30	0.49	0.328	0.6136
SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30	0	0	0.5911
SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30	Not Available		0.7863
MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30	0.367	0.193	0.3103	No Different than National Benchmark
MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30	1.501	1.855	2.305	No Different than National Benchmark
MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30	133,959	14,451	52,601	No Different than National Benchmark
MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30	10.12	0.567	3.111	No Different than National Benchmark
MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30	8	0	2.166	No Different than National Benchmark
MRSA Bacteremia2024-10-01 to 2025-09-30	0.79	0.597	0.7784	No Different than National Benchmark	Worse than 66% of US hospitals
Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30	0.215	0.127	0.1925	Better than the National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30	0.545	0.747	0.9502	Better than the National Benchmark
Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30	109,398	13,646	48,317	Better than the National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30	51.17	5.683	27.04	Better than the National Benchmark
Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30	18	2	9.99	Better than the National Benchmark
Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30	0.352	0.279	0.383	Better than the National Benchmark	Worse than 61% of US hospitals

Patient survey (HCAHPS)68 measures

How recent inpatients answered each survey question, with CMS's star rating per topic.

Measure	This hospital	US median	CA average	US rank
Room was "always" clean2024-10-01 to 2025-09-30 · 328 cases	64	73	72.2	Worse than 85% of US hospitals
Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 328 cases	14	8	8.78	Worse than 86% of US hospitals
Room was "usually" clean2024-10-01 to 2025-09-30 · 328 cases	22	18	19.02
Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 328 cases	82	87	86.82	Worse than 83% of US hospitals
Cleanliness - star rating2024-10-01 to 2025-09-30 · 328 cases	2	4	3.514	Worse than 83% of US hospitals
Nurses "always" communicated well2024-10-01 to 2025-09-30 · 328 cases	76	80	75.76	Worse than 72% of US hospitals
Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 328 cases	92	91	89.84	Better than 51% of US hospitals
Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 328 cases	3	4	5.713	Better than 58% of US hospitals
Nurse communication - star rating2024-10-01 to 2025-09-30 · 328 cases	4	3	2.855	Better than 51% of US hospitals
Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 328 cases	21	16	18.53
Doctors "always" communicated well2024-10-01 to 2025-09-30 · 328 cases	79	79	75.81	Worse than 47% of US hospitals
Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 328 cases	91	91	89.11	Better than 45% of US hospitals
Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 328 cases	4	5	7.043	Better than 62% of US hospitals
Doctor communication - star rating2024-10-01 to 2025-09-30 · 328 cases	3	3	2.688	Worse than 37% of US hospitals
Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 328 cases	17	16	17.15
Staff "always" explained2024-10-01 to 2025-09-30 · 328 cases	63	61	58.95	Better than 58% of US hospitals
Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 328 cases	81	77	75.75	Better than 79% of US hospitals
Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 328 cases	17	19	21.56	Better than 63% of US hospitals
Communication about medicines - star rating2024-10-01 to 2025-09-30 · 328 cases	4	3	2.449	Better than 79% of US hospitals
Staff "usually" explained2024-10-01 to 2025-09-30 · 328 cases	20	19	19.48
Discharge information - linear mean score2024-10-01 to 2025-09-30 · 328 cases	84	86	84.61	Worse than 66% of US hospitals
No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 328 cases	16	13	15.03	Worse than 72% of US hospitals
Discharge information - star rating2024-10-01 to 2025-09-30 · 328 cases	3	3	3.08	Worse than 45% of US hospitals
Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 328 cases	84	87	84.97	Worse than 72% of US hospitals
No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 328 cases	18	14	16.39	Worse than 74% of US hospitals
Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 328 cases	82	86	83.61	Worse than 74% of US hospitals
Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 328 cases	77	74	70.69	Better than 67% of US hospitals
Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 328 cases	4	7	8.855	Better than 81% of US hospitals
Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 328 cases	19	19	20.45
Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 328 cases	75	77	73.94	Worse than 64% of US hospitals
Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 328 cases	4	6	7.637	Better than 70% of US hospitals
Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 328 cases	21	17	18.43
Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 328 cases	83	85	81.99	Worse than 66% of US hospitals
Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 328 cases	3	3	4.958	Better than 49% of US hospitals
Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 328 cases	14	11	13.06
Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 328 cases	5	8	10.01	Better than 73% of US hospitals
Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 328 cases	25	20	22.36
Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 328 cases	70	72	67.63	Worse than 55% of US hospitals
Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 328 cases	89	88	86.85	Better than 55% of US hospitals
Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 328 cases	4	3	3.047	Better than 55% of US hospitals
Staff "always" explained new medications2024-10-01 to 2025-09-30 · 328 cases	76	74	72.06	Better than 59% of US hospitals
Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 328 cases	5	9	10.94	Better than 86% of US hospitals
Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 328 cases	19	16	17
Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 328 cases	73	75	71.11	Worse than 60% of US hospitals
Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 328 cases	4	5	7.488	Better than 66% of US hospitals
Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 328 cases	23	20	21.4
Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 328 cases	71	77	72.49	Worse than 81% of US hospitals
Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 328 cases	5	4	6.121	Worse than 55% of US hospitals
Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 328 cases	24	19	21.39
Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 328 cases	82	86	82.8	Worse than 78% of US hospitals
Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 328 cases	1	3	3.779	Better than 77% of US hospitals
Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 328 cases	17	11	13.42
"Always" quiet at night2024-10-01 to 2025-09-30 · 328 cases	47	59	47.5	Worse than 86% of US hospitals
"Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 328 cases	16	9	17.79	Worse than 83% of US hospitals
"Usually" quiet at night2024-10-01 to 2025-09-30 · 328 cases	37	31	34.71
Quietness - linear mean score2024-10-01 to 2025-09-30 · 328 cases	77	82	74.85	Worse than 76% of US hospitals
Quietness - star rating2024-10-01 to 2025-09-30 · 328 cases	2	3	2.203	Worse than 76% of US hospitals
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 328 cases	5	5	7.623	Better than 45% of US hospitals
"YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 328 cases	73	71	68.6	Better than 54% of US hospitals
Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 328 cases	89	87	85.85	Better than 60% of US hospitals
"YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 328 cases	22	23	23.77
Recommend hospital - star rating2024-10-01 to 2025-09-30 · 328 cases	4	4	3.431	Better than 42% of US hospitals
Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 328 cases	50	47	45.33	Better than 63% of US hospitals
Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 328 cases	28	30	32.51	Better than 60% of US hospitals
Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 328 cases	22	22	22.16
Summary star rating2024-10-01 to 2025-09-30 · 328 cases	3	3	2.859	Worse than 40% of US hospitals
No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 328 cases	14	12	13.94	Worse than 63% of US hospitals
Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 328 cases	86	88	86.06	Worse than 63% of US hospitals

Timely and effective care30 measures

How often the hospital gave recommended care, and how fast.

Measure	This hospital	US median	CA average	US rank
Emergency department volume2024-01-01 to 2024-12-31	very high
Global Malnutrition Composite Score2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31	Not Available
Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31	Not Available		8.289
Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31	Not Available		1.008
Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31	Not Available		0.1852
Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 7,273 cases	75	79	69.96	Worse than 57% of US hospitals
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 464 cases	202	154	187	Worse than 78% of US hospitals
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 418 cases	204	148	182	Worse than 83% of US hospitals
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 45 cases	154	247	282	Better than 86% of US hospitals
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		411
Left before being seen2024-01-01 to 2024-12-31 · 93,714 cases	1	1	2.162	Better than 42% of US hospitals
Head CT results2024-10-01 to 2025-09-30	Not Available		75.06
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 129 cases	100	97	92.55	The best result, shared by 27% of US hospitals
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31	Not Available		80
ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31	Not Available		48.75
Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 3,630 cases	6	15	13.67	Better than 95% of US hospitals
Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 98 cases	72	65	68.8	Better than 66% of US hospitals
Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 27 cases	93	73	76.38	Better than 90% of US hospitals
Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 · 24 cases	92	88	86.64	Better than 61% of US hospitals
Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 98 cases	84	82	82.89	Better than 56% of US hospitals
Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 63 cases	94	94	93.98	Worse than 49% of US hospitals
Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 · 149 cases	93	98	93.4	Worse than 87% of US hospitals
Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31	Not Available		70.68
Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 · 193 cases	87	94	89.93	Worse than 90% of US hospitals
Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		86.9
Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		94.78

Outpatient imaging2 measures

How often scans were ordered when they may not be needed; lower is better.

Measure	This hospital	US median	CA average	CMS comparison	US rank
Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30	3.6	5	4.959		Better than 67% of US hospitals
Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30	4.1	6.6	8.417		Better than 82% of US hospitals

Medicare spending per patient1 measure

Medicare spending around an inpatient stay compared with the US (1 is the US median).

Measure	This hospital	US median	CA average	CMS comparison	US rank
Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31	1.02	0.99	1.024		Worse than 64% of US hospitals

Inpatient psychiatric care15 measures

Measures CMS reports for the hospital's psychiatric unit or for a psychiatric hospital.

Measure	This hospital	US median	CA average	CMS comparison	US rank
Follow-up care within 30 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 124 cases	29.8	60.8	53.27		Worse than 98% of US hospitals
Follow-up care within 7 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 124 cases	12.1	35.5	33.73		Worse than 99% of US hospitals
Hours of physical-restraint use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 18,514 cases	0.44	0.05	0.9227		Better than 85% of US hospitals
Hours of seclusion use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 18,514 cases	0.67	0.03	0.8326		Better than 91% of US hospitals
Psychiatric patients screened for and given the flu vaccine2024-10-01 to 2025-03-31 · 300 cases	93	87	75.59		Better than 67% of US hospitals
Medication continuation after psychiatric discharge2022-07-01 to 2024-06-30 · 153 cases	59.5	78.1	77		Worse than 97% of US hospitals
Readmitted to any hospital within 30 days of psychiatric discharge2022-07-01 to 2024-06-30 · 292 cases	22.1	19.1	19.17	No Different Than the National Rate	Worse than 87% of US hospitals
Psychiatric patients screened for metabolic disorders2024-01-01 to 2024-12-31 · 221 cases	63	92	83.77		Worse than 87% of US hospitals
Alcohol use brief intervention provided or offered2024-01-01 to 2024-12-31 · 91 cases	73	74	65.57		Worse than 51% of US hospitals
Alcohol use brief intervention provided2024-01-01 to 2024-12-31 · 90 cases	71	81	70.11		Worse than 61% of US hospitals
Alcohol and other drug use disorder treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 327 cases	9	77	64.72		Worse than 96% of US hospitals
Alcohol and other drug use disorder treatment provided at discharge2024-01-01 to 2024-12-31 · 327 cases	8	56	54.45		Worse than 93% of US hospitals
Tobacco use treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 324 cases	1	64	50.58		Worse than 91% of US hospitals
Tobacco use treatment provided at discharge2024-01-01 to 2024-12-31 · 324 cases	0	4	23.57		The worst result, shared by 31% of US hospitals
Discharged patients who received a transition record with the specified elements2024-01-01 to 2024-12-31 · 666 cases	0	77	55.11		The worst result, shared by 12% of US hospitals

Value-based purchasing scores9 measures

The scores Medicare uses to raise or lower inpatient payments; higher is better.

Measure	This hospital	US median	CA average	US rank
VBP clinical outcomes domain scoreFY 2026	23.33	20	30.07	Better than 56% of US hospitals
VBP clinical outcomes weighted domain scoreFY 2026	5.833	5	7.571	Better than 55% of US hospitals
VBP efficiency and cost reduction domain scoreFY 2026	0	10	16.48	The worst result, shared by 43% of US hospitals
VBP efficiency and cost reduction weighted domain scoreFY 2026	0	2.5	4.567	The worst result, shared by 43% of US hospitals
VBP person and community engagement domain scoreFY 2026	34	34	28.67	Worse than 50% of US hospitals
VBP person and community engagement weighted domain scoreFY 2026	8.5	8.75	7.519	Worse than 50% of US hospitals
VBP safety domain scoreFY 2026	20	40	45.16	Worse than 85% of US hospitals
VBP safety weighted domain scoreFY 2026	5	10	11.79	Worse than 85% of US hospitals
VBP total performance scoreFY 2026	19.33	29.5	30.43	Worse than 86% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
VBP clinical outcomes domain score	37.5	26.67	15	0	5	23.33
VBP clinical outcomes weighted domain score	9.375	6.667	3.75	0	1.25	5.833
VBP efficiency and cost reduction domain score	10	Not Available	0	0	0	0
VBP efficiency and cost reduction weighted domain score	2.5	Not Available	0	0	0	0
VBP person and community engagement domain score	14	Not Available	Not Available	2	6	34
VBP person and community engagement weighted domain score	3.5	Not Available	Not Available	0.5	1.5	8.5
VBP safety domain score	42	Not Available	Not Available	38	22	20
VBP safety weighted domain score	10.5	Not Available	Not Available	9.5	5.5	5
VBP total performance score	25.88	Not Available	Not Available	10	8.25	19.33

Readmissions Reduction Program6 measures

Excess readmission ratios by condition; above 1 means more readmissions than expected.

Measure	This hospital	US median	CA average	US rank
READM-30-AMI-HRRP2021-07-01 to 2024-06-30	N/A		1.015
READM-30-CABG-HRRP2021-07-01 to 2024-06-30	N/A		1.005
READM-30-COPD-HRRP2021-07-01 to 2024-06-30	N/A		1.002
READM-30-HF-HRRP2021-07-01 to 2024-06-30 · 97 cases	0.9817	0.9983	1.017	Better than 62% of US hospitals
READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30	N/A		0.9788
READM-30-PN-HRRP2021-07-01 to 2024-06-30 · 115 cases	0.9818	0.9955	1.026	Better than 60% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
READM-30-AMI-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-CABG-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-COPD-HRRP	1.082	1.043	1.001	N/A	N/A	N/A
READM-30-HF-HRRP	0.9643	0.9434	0.9507	0.9632	0.9905	0.9817
READM-30-HIP-KNEE-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-PN-HRRP	1.063	0.9939	0.9347	0.9547	0.9524	0.9818

Hospital-Acquired Condition Reduction Program8 measures

Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.

Measure	This hospital	US median	CA average	US rank
CAUTI standardized infection ratio2023-01-01 to 2024-12-31	0.826	0.489	0.6114	Worse than 78% of US hospitals
CDI standardized infection ratio2023-01-01 to 2024-12-31	0.296	0.346	0.449	Better than 58% of US hospitals
CLABSI standardized infection ratio2023-01-01 to 2024-12-31	0.583	0.559	0.679	Worse than 53% of US hospitals
HAC Reduction Program payment reductionFY 2026	No
MRSA standardized infection ratio2023-01-01 to 2024-12-31	0.737	0.6405	0.7204	Worse than 59% of US hospitals
Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30	0.8839	0.9628	0.9656	Better than 77% of US hospitals
SSI standardized infection ratio2023-01-01 to 2024-12-31	0.956	0.7945	0.8116	Worse than 61% of US hospitals
Total HAC scoreFY 2026	-0.0272	-0.0453	0.02733	Worse than 51% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
HAC Reduction Program payment reduction	No	No	N/A	No	No	No
Total HAC score	-0.1058	-0.3509	0	-0.4738	-0.3241	-0.0272

Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2026)
Accreditation
Major
Medical school affiliation
Local
Ownership type
456
Medicare-certified beds
885
Registered nurses (full-time equivalent)
1966
In Medicare since

47 services at Arrowhead Regional Medical Center

Emergency and trauma: Shock trauma servicesDesignated Trauma CenterEmergency DepartmentEmergency Psychiatric Care
Intensive care: Coronary Care UnitNeonatal ICU (Neonatal Intensive Care Unit)Surgical ICU (Medical Surgical Intensive Care Unit)Surgical ICU (Surgical Intensive Care Unit)
Heart: Cardiac Catheterization Lab
Surgery: AnesthesiaInpatient SurgicalNeurosurgicalOphthalmic SurgeryOR (Operating Room)Orthopedic SurgeryOutpatient SurgeryPostoperative Recovery RoomReconstructive Surgery
Imaging: CT ScanDiagnostic RadiologyMRI (Magnetic Resonance Imaging)Nuclear MedicinePET Scan (Positron Emissions Tomography Scan)Therapeutic Radiology
Cancer: Chemotherapy
Transplant and dialysis: Acute Renal Dialysis
Women and children: Clinical LaboratoryNeonatal NurseryObstetrics / Child BirthPediatric Care
Behavioral health: Adult Inpatient Psychiatric Care
Rehabilitation and therapy: AudiologyCARF Inpatient Rehabilitation (Commission On Accreditation Of Rehabilitation Facilities Inpatient Rehabilitation)OT (Occupational Therapy)Outpatient RehabilitationPT (Physical Therapy)Respiratory CareSpeech Pathology
Other services: Burn Care UnitDental CareDietary CareESWL (Extracorporeal Shockwave Lithotripter)Gerontological SpecialtyOptometricOutpatientPharmacySocial Care

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Arrowhead Regional Medical Center reported to Medicare in its latest cost report, covering Jul 1, 2024 to Jun 30, 2025.

19,883
Inpatient discharges
Medicare 9%, Medicaid 10%
121,606
Inpatient days
91% of available bed days used
3,517
Employees (full-time equivalent)
230
Interns and residents (full-time equivalent)

Source: CMS cost report (HCRIS) (report 824451). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Arrowhead Regional Medical Center reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	12,734	11,079	97,793	121,606
Discharges	1,750	1,954	16,179	19,883
Average length of stay	7.3 days	5.7 days	6.0 days	6.1 days
Average daily census	34.9	30.4	267.9	333.2

20,531
Medicare Advantage days
2,718 discharges
58,245
Medicaid managed care days
8,621 discharges
111
Observation bed days

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	274	96,749	11,109	97%
Intensive care unit	32	9,926	648	85%
Burn intensive care unit	14	2,375	59	46%
Surgical intensive care unit	16	5,224	918	89%
Other special care	30	3,552		32%
Nursery		3,780
Subprovider - ipf	90	19,531	986	59%

Source: CMS cost report (HCRIS, Form 2552-10), report 824451, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Medicare inpatient stays

What Arrowhead Regional Medical Center treats Medicare patients for most often, in 2024. 838 Medicare discharges in 35 published DRGs; 7% surgical; 67% in DRGs with complications (CC or MCC).

Condition or procedure	Discharges	Average charges	Average Medicare payment	Estimated cost	DRG weight
Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical	149	$120,694	$25,595	$26,191	1.98
Heart failure and shock with MCCMS-DRG 291, medical	61	$64,888	$16,936	$14,081	1.28
Septicemia or severe sepsis without MV >96 hours without MCCMS-DRG 872, medical	43	$76,032	$14,741	$16,499	1.03
PsychosesMS-DRG 885, medical	41	$120,281	$19,701	$26,101	1.37
Infectious and parasitic diseases with o.r. procedures with MCCMS-DRG 853, surgical	33	$453,820	$74,456	$98,479	5.00
Simple pneumonia and pleurisy with MCCMS-DRG 193, medical	28	$84,224	$17,374	$18,277	1.33
Acute myocardial infarction, discharged alive with MCCMS-DRG 280, medical	27	$115,376	$21,477	$25,037	1.59
Diabetes with CCMS-DRG 638, medical	27	$55,285	$12,629	$11,997	0.90
Intracranial hemorrhage or cerebral infarction with CC or tpa in 24 hoursMS-DRG 065, medical	22	$69,694	$14,055	$15,124	1.02
Other kidney and urinary tract diagnoses with MCCMS-DRG 698, medical	22	$68,186	$19,464	$14,796	1.65
Kidney and urinary tract infections without MCCMS-DRG 690, medical	21	$70,474	$10,786	$15,293	0.81
Renal failure with CCMS-DRG 683, medical	20	$61,006	$13,552	$13,238	0.90
Traumatic stupor and coma >1 hour with CCMS-DRG 083, medical	19	$92,016	$18,653	$19,968	1.36
Gastrointestinal hemorrhage with CCMS-DRG 378, medical	19	$70,217	$14,212	$15,237	0.98
Transient ischemia without thrombolyticMS-DRG 069, medical	18	$56,815	$11,602	$12,329	0.80
Pulmonary edema and respiratory failureMS-DRG 189, medical	18	$142,849	$16,699	$30,998	1.23
Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with MCCMS-DRG 640, medical	18	$61,985	$18,175	$13,451	1.32
Renal failure with MCCMS-DRG 682, medical	17	$68,914	$20,121	$14,954	1.50
Traumatic stupor and coma >1 hour with MCCMS-DRG 082, medical	16	$141,245	$27,649	$30,650	2.28
Cardiac arrhythmia and conduction disorders with CCMS-DRG 309, medical	16	$41,640	$11,892	$9,036	0.74

See all 35 Medicare inpatient DRGs at Arrowhead Regional Medical Center

Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.

Medicare outpatient services

The comprehensive outpatient service groups (APCs) Arrowhead Regional Medical Center billed Medicare for most in 2024: 325 services in all.

Service group	Services	Patients	Average charges	Average Medicare payment	US average payment
Level 1 Intraocular ProceduresAPC 5491	88	72	$27,797	$2,257	$1,752
Comprehensive Observation ServicesAPC 8011	87	85	$26,013	$2,674	$2,090
Level 3 Urology and Related ServicesAPC 5373	44	29	$10,770	$1,762	$1,516
Level 2 Urology and Related ServicesAPC 5372	26	24	$5,605	$669	$502
Level 2 Excision/ Biopsy/ Incision and DrainageAPC 5072	23	21	$15,193	$1,519	$1,220
Level 1 Nerve ProceduresAPC 5431	21	14	$16,188	$1,878	$1,407
Level 3 Vascular ProceduresAPC 5183	19	18	$32,995	$3,112	$2,405
Level 1 Endovascular ProceduresAPC 5191	17	17	$25,403	$2,876	$2,208

Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Arrowhead Regional Medical Center in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 2,522 in 2020 to 4,399 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share	Share in 2020
92376	997	23%	6,045	$111.3M	40%	34%
92324	473	11%	3,457	$57.8M	30%	22%
92335	319	7%	2,177	$42.5M	15%	13%
92410	293	7%	1,773	$33.7M	19%	17%
92336	197	4%	1,208	$23.9M	10%	6%
92316	187	4%	1,084	$19.8M	28%	25%
92377	160	4%	1,002	$20.1M	24%	15%
92407	133	3%	1,014	$14.8M	8%	6%
92404	124	3%	902	$16.9M	6%	6%
92411	103	2%	645	$12.2M	11%	9%
92346	85	2%	498	$8.5M	5%	4%
92311	81	2%	627	$10.8M	8%	4%
92345	75	2%	813	$17M	2%	4%
92337	65	1%	330	$6.4M	12%	8%
92399	58	1%	489	$8.3M	3%	2%
92395	54	1%	471	$10.2M	3%	3%
92405	52	1%	343	$5.5M	6%	6%
92307	49	1%	697	$14.4M	3%	3%
92308	46	1%	434	$10.1M	2%	3%
92392	46	1%	448	$8.6M	2%	3%
92301	40	1%	375	$6.9M	4%	4%
92314	40	1%	245	$4.5M	17%	9%
92408	37	1%	228	$3.6M	9%	6%
92315	36	1%	175	$3.3M	19%	14%
92374	36	1%	260	$5.8M	3%	2%

Source: CMS Hospital Service Area file. Shares are of the 4,399 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Arrowhead Regional Medical Center reported at its latest Medicare certification survey (2026). Counts are people, not full-time equivalents.

90
Psychiatric unit beds
3
Off-site locations

885
Registered nurses
103
Licensed practical nurses
90
Resident physicians
24
Nurse practitioners
33
Physician assistants
20
Nurse anesthetists (CRNAs)
6
Respiratory therapists
11
Physical therapists
8
Occupational therapists
3
Speech pathologists and audiologists
14
Radiology technicians
2
Nuclear medicine technicians
32
Medical technologists
9
Dietitians
20
Social workers
1,834
Other personnel

Source: CMS Provider of Services file.

Doctors and clinicians

294 clinicians who bill Medicare list Arrowhead Regional Medical Center as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Internal Medicine Physician 36
Family Medicine Physician 33
Certified Registered Nurse Anesthetist 19
Emergency Medicine Physician 19
Diagnostic Radiology Physician 14
Anesthesiology Physician 13
Orthopaedic Surgery Physician 13
Neurology Physician 10
Physician Assistant 10
Neurological Surgery Physician 9

Samuel Lee, M.D.
Urology Physician
NPI 1194772418
See commercial rates for Samuel Lee, M.D.
Jason Chan
Orthopaedic Surgery Physician
NPI 1891229050
See commercial rates for Jason Chan
Zachary Hadley, M.D.
Orthopaedic Surgery Physician
NPI 1750596631
See commercial rates for Zachary Hadley, M.D.
James Kim, M.D.
Diagnostic Radiology Physician
NPI 1427370444
See commercial rates for James Kim, M.D.
Kenneth Jahng, MD
Orthopaedic Surgery Physician
NPI 1477796845
See commercial rates for Kenneth Jahng, MD
Ioana Moldovan, M.D.
Rheumatology Physician
NPI 1740201557
See commercial rates for Ioana Moldovan, M.D.
Shannon Kirk, M.D.
Diagnostic Radiology Physician
NPI 1477579480
See commercial rates for Shannon Kirk, M.D.
Dale Broome, M.D.
Diagnostic Radiology Physician
NPI 1396761631
See commercial rates for Dale Broome, M.D.
Anas Kawayeh, M.D.
Gastroenterology Physician
NPI 1821296591
See commercial rates for Anas Kawayeh, M.D.
Pooja Badlani, MBBS
Nephrology Physician
NPI 1689907461
See commercial rates for Pooja Badlani, MBBS
Michael Gentry, MD
Diagnostic Radiology Physician
NPI 1013196575
See commercial rates for Michael Gentry, MD
Farbod Farmand, D.O
Internal Medicine Physician
NPI 1518295484
See commercial rates for Farbod Farmand, D.O
Kris Storkersen, MD
Ophthalmology Physician
NPI 1154438935
See commercial rates for Kris Storkersen, MD
Ashis Mukherjee, MD
Interventional Cardiology Physician
NPI 1487708343
See commercial rates for Ashis Mukherjee, MD
Chandler Shyu, MD
Diagnostic Radiology Physician
NPI 1265447106
See commercial rates for Chandler Shyu, MD
Farshid Bozorgnia, MD
Rheumatology Physician
NPI 1922493220
See commercial rates for Farshid Bozorgnia, MD
Hanumanth Reddy, M.D
Interventional Cardiology Physician
NPI 1053350256
See commercial rates for Hanumanth Reddy, M.D
Eduardo Nam, MD
Nephrology Physician
NPI 1578760641
See commercial rates for Eduardo Nam, MD
Arshad Sial, MD
Internal Medicine Physician
NPI 1548343312
See commercial rates for Arshad Sial, MD
George Ponce, M.D.
Cardiovascular Disease Physician
NPI 1174554935
See commercial rates for George Ponce, M.D.
Mehrdad Ghahremani-Ghajar, D.O.
Internal Medicine Physician
NPI 1942510607
See commercial rates for Mehrdad Ghahremani-Ghajar, D.O.
Chul Chae, M.D.
Diagnostic Radiology Physician
NPI 1225133465
See commercial rates for Chul Chae, M.D.
Peter Elsissy, M.D.
Adult Reconstructive Orthopaedic Surgery Physician
NPI 1629281845
See commercial rates for Peter Elsissy, M.D.
Barry Grames, MD
Orthopaedic Surgery Physician
NPI 1346336088
See commercial rates for Barry Grames, MD

Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Income statement

Revenue, expenses and income Arrowhead Regional Medical Center reported to Medicare for Jul 1, 2024 to Jun 30, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$3.3B	631.2%
Inpatient	$2.2B	423.0%
Outpatient	$1.1B	208.2%
Contractual allowances and discounts	-$2.8B	-531.2%
Net patient revenue	$525.9M	100.0%
Operating expenses	-$903.6M	-171.8%
Operating income from patient care	-$377.6M	-71.8%
Other income	$446.6M	84.9%
Government appropriations	$413M	78.5%
Other	$33.6M	6.4%
Other expenses	-$392,427	-0.1%
Net income	$68.6M	13.0%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$217.7M	6.6%
Medicaid (including managed care)	$2B	59.4%
Other payers and self-pay	$1.1B	34.0%
Total charges	$3.3B	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 824451, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Arrowhead Regional Medical Center's latest cost report.

-71.8%
Operating margin
Operating income from patient care / net patient revenue
7.1%
Total margin
Net income / net patient revenue plus other income
11.0%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
57% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$46.85
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
6.4%
Return on assets
Net income for a year / total assets
14.0%
Return on equity
Net income for a year / fund balance
0.28
Long-term debt to fund balance
Mortgages, notes and loans / fund balance
2.43
Current ratio
Current assets / current liabilities
1.55
Quick ratio
Cash, temporary investments and net receivables / current liabilities
138 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
24 days
Days in patient receivables
Net patient receivables / daily net patient revenue
98 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.91
Asset turnover
Total revenue for a year / total assets
14.5 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 824451, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Arrowhead Regional Medical Center owned and owed at the end of its reporting period (Jun 2025), across all fund types: $1.1B in total assets and a $491.2M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	$329.7M	30.9%
Patient receivables, net	$34.5M	3.2%
Inventory	$13.6M	1.3%
Total current assets	$568.9M	53.3%
Property and equipment, net of depreciation	$358.3M	33.6%
Investments and other assets	$140.8M	13.2%
Total assets	$1.1B	100.0%
Current liabilities	$234.3M	21.9%
Long-term debt	$136M	12.7%
Total liabilities	$576.8M	54.0%
Fund balance (net assets)	$491.2M	46.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 824451, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Charity care and uncompensated care

Care Arrowhead Regional Medical Center provided without full payment, as reported on Worksheet S-10 of its cost report.

$21M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$14.3M
Bad debt
Patient bills written off as uncollectible, at charges
$161.6M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$24.5M
Total unreimbursed and uncompensated care
2.7% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)

Source: CMS cost report (HCRIS, Form 2552-10), report 824451, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Arrowhead Regional Medical Center's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Jun 2020	Jun 2021	Jun 2022	Jun 2023	Jun 2024	Jun 2025
Net patient revenue	$339.4M	$370.3M	$390.9M	$406.4M	$492.5M	$525.9M
Operating expenses	$771.6M	$865.9M	$840.1M	$939.4M	$1B	$903.6M
Operating margin	-127.3%	-133.8%	-114.9%	-131.2%	-103.2%	-71.8%
Net income	$24.6M	$6.9M	$92.3M	$41.9M	$50.5M	$68.6M
Total assets	$911.7M	$1B	$1B	$992.3M	$1B	$1.1B
Discharges	17,471	16,515	17,689	18,051	18,351	19,883
Inpatient days	97,663	98,837	111,738	114,487	114,316	121,606
Medicare Advantage days	10,980	15,043	16,677	14,620	17,525	20,531
Beds	456	456	456	456	456	456
Employees (FTE)	2,932	3,096	3,084	3,250	3,360	3,517

Source: CMS cost report (HCRIS, Form 2552-10), report 824451, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Arrowhead Regional Medical Center reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 56 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Clinic	$17M	$68.5M	$99.5M	0.69	68,598
Emergency	$23.8M	$52.1M	$312.2M	0.17	19,957
Drugs charged to patients		$50M	$220.7M	0.23
Medical supplies charged to patient		$47.3M	$68.3M	0.69
Laboratory	$9.3M	$37.6M	$442.2M	0.09	22,178
Radiology-diagnostic	$8.2M	$29.8M	$105.7M	0.28	18,331
Operating room	$10.4M	$29.2M	$177.1M	0.16	37,316
Delivery room & labor room	$7.9M	$18.5M	$31.7M	0.58	9,984
Respiratory therapy	$7.4M	$16.5M	$164.8M	0.10	3,868
Psych aes unit	$7.3M	$13M	$66.2M	0.20
Renal dialysis	$4.7M	$12.7M	$31.9M	0.40	7,632
Asc (non-distinct part)		$11.8M	$60.6M	0.19	21,534
Recovery room	$5.2M	$11.4M	$62.3M	0.18	10,145
Impl. dev. charged to patients		$10.9M	$33.1M	0.33
Anesthesiology	$1.3M	$7.1M	$80.2M	0.09	3,631
Ct scan	$1.1M	$5.8M	$270.6M	0.02	1,451
Whole blood & packed red blood cell		$5.5M	$16.3M	0.34	738
Physical therapy	$2.2M	$4.8M	$16.1M	0.30	7,129
Electrocardiology	$1.6M	$3.4M	$33.1M	0.10	2,444
Ultra sound	$1.5M	$3.3M	$33.3M	0.10	497
Mri	$1.1M	$3M	$36.7M	0.08	4,974
Occupational therapy	$817,279	$1.9M	$7M	0.27	280
Electroencephalography	$258,181	$1.7M	$6.4M	0.26	1,864
Cardiac catheterization	$569,491	$1.6M	$14.4M	0.11
Speech pathology	$564,539	$1.5M	$4.7M	0.32
Radioisotope	$197,511	$1.3M	$3.8M	0.34	492
Radiology-therapeutic		$1.2M	$11.2M	0.11	6,329
Pulmonary function	$308,645	$664,312	$2.3M	0.29	1,049
Observation beds (non-distinct part		$200,480	$5.2M	0.04

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$64.4M	$174.8M	$536.8M	0.33	200,205
Subprovider - ipf	$23.4M	$54.9M	$99.8M	0.55	86,830
Intensive care unit	$15.8M	$39.2M	$116.1M	0.34	17,683
Surgical intensive care unit	$7.9M	$18.8M	$61.5M	0.31	17,348
Neonatal intensive care unit	$6M	$12.6M	$26.8M	0.47	10,414
Burn intensive care unit	$3.9M	$11.7M	$33.2M	0.35	18,206
Nursery	$2.2M	$4.8M	$8.8M	0.54	3,676

Overhead (general service) departments

Department	Salaries	Direct cost	Paid hours	Average hourly wage	Square feet
Other administrative and general	$40.9M	$93.1M			30,992
Data processing	$17.9M	$63.7M			13,085
Cap rel costs-bldg & fixt		$29.3M			1,053,893
Operation of plant	$5.5M	$20.5M	211,085	$26.20	218,981
I&r services-other prgm costs apprv		$20.4M			12,269
Nursing administration	$8.6M	$17.4M	161,229	$53.03	5,487
Housekeeping	$8.8M	$16.9M	340,135	$25.94	11,177
I&r services-salary & fringes apprv	$20.8M	$14.6M
Maintenance & repairs	$5M	$12.6M	133,630	$37.17	1,534
Pharmacy		$12.5M			16,542
Cashiering/accounts receivable	$5.6M	$10.4M			21,053
Medical records & library	$3.7M	$9.5M	119,339	$31.23	15,439
Cap rel costs-mvble equip		$9.2M
Purchasing receiving and stores	$2M	$6.4M			16,458
Central services & supply	$1.4M	$5.8M	45,589	$29.96	11,295
Cafeteria		$5.7M	119,172	$28.10	31,748
Nonpatient telephones	$724,237	$4.3M			1,741
Dietary	$5.1M	$4.1M	62,529	$28.10	16,658
Social service	$2.3M	$3.5M	52,471	$43.47	823
Laundry & linen service	$213,059	$2.4M	10,517	$20.26	11,511

Source: CMS cost report (HCRIS, Form 2552-10), report 824451, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Medicare payment profile

The factors Medicare uses to set what it pays Arrowhead Regional Medical Center for an inpatient stay.

1.82
Case mix index
Higher than 64% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
Major teaching hospital
Teaching status
0.33 residents per bed
Medicare-funded interns and residents per bed (FY 2027).
76.5%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
1,841
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).

Show FY 2021 to FY 2027

IPPS fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026	FY 2027
Case mix index	1.73	1.73	1.98	1.94	1.86	1.85	1.82
Wage index	1.275	1.284	1.277	1.519	1.451	1.431	1.399
Readmissions adjustment	-0.46%	-0.20%	-0.03%	0.00%	0.00%	0.00%	0.00%
Value-based purchasing adjustment	-0.36%	-0.34%	-0.34%	-0.58%	-1.05%	-1.26%	-0.67%
Medicare inpatient stays	1,722	1,722	1,376	1,257	1,298	1,541	1,841

Source: CMS IPPS final rule Impact File (FY 2027).

Frequently asked questions

About Arrowhead Regional Medical Center's rates and hospital price transparency.

How much does an MRI cost at Arrowhead Regional Medical Center?

For MRI brain before and after contrast (CPT 70553), published negotiated rates at Arrowhead Regional Medical Center range from $405 to $4,680 across 2 insurers. Aetna's rate is $405. The median at nearby comparable hospitals is $1,591. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a CT scan cost at Arrowhead Regional Medical Center?

For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Arrowhead Regional Medical Center range from $290 to $3,587 across 2 insurers. Anthem Blue Cross / Blue Shield of CA's rate is $3,587. The median at nearby comparable hospitals is $1,096. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a colonoscopy cost at Arrowhead Regional Medical Center?

For Colonoscopy with biopsy (CPT 45380), published negotiated rates at Arrowhead Regional Medical Center range from $463 to $2,499 across 2 insurers. Anthem Blue Cross / Blue Shield of CA's rate is $2,499. The median at nearby comparable hospitals is $3,125. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a mammogram cost at Arrowhead Regional Medical Center?

For Screening mammography, bilateral (CPT 77067), published negotiated rates at Arrowhead Regional Medical Center range from $117 to $719 across 2 insurers. Aetna's rate is $117. The median at nearby comparable hospitals is $294. What a patient pays depends on their plan's deductible, coinsurance and network status.

What is Arrowhead Regional Medical Center's CMS star rating?

Arrowhead Regional Medical Center has a CMS overall hospital star rating of 2 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is lower than 73% of US hospitals.

Is Arrowhead Regional Medical Center a teaching hospital?

Yes. CMS counts 0.33 Medicare-funded residents per bed at Arrowhead Regional Medical Center for fiscal year 2027, so it is a major teaching hospital.

Does Medicare penalize Arrowhead Regional Medical Center for readmissions?

No. Arrowhead Regional Medical Center has no Hospital Readmissions Reduction Program penalty in fiscal year 2027.

What are the most common Medicare inpatient stays at Arrowhead Regional Medical Center?

In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (149 discharges), heart failure and shock with mcc (61 discharges), septicemia or severe sepsis without mv >96 hours without mcc (43 discharges).

What is Arrowhead Regional Medical Center's case mix index?

Arrowhead Regional Medical Center's Medicare case mix index is 1.82 for fiscal year 2027, higher than 64% of hospitals paid under the inpatient prospective payment system.

How many patients does Arrowhead Regional Medical Center admit?

Arrowhead Regional Medical Center reported 19,883 inpatient discharges and 121,606 inpatient days from Jul 1, 2024 to Jun 30, 2025.

For hospital finance and compliance teams

Running price transparency at a hospital like this one?

The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.

Compliance MRF

Publish a CMS-compliant machine-readable file

We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.

CMS v3 example: standard_charge_information[0]

{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

CMS template layout, in JSON or CSV
Gross, discounted cash, payer-specific and de-identified min / max charges
cms-hpt.txt file and homepage footer link
Refreshed when your contracts change

Talk to us about your MRF

Chargemaster analysis

Get your chargemaster right for billing and payer contracts

Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.

What a review covers

CodingPricingPayer contractsCompliance

CPT, HCPCS, revenue code and modifier errors flagged line by line
Missing, duplicate and outdated charge lines identified
Charges set below payer allowables caught before lesser-of clauses cut payment
Revenue impact of charge changes modeled across percent-of-charge and stop-loss terms
Your negotiated rates benchmarked against peer hospitals for the same payers

Talk to us about your chargemaster

About this hospital

Prices for common services

How the insurers pay at Arrowhead Regional Medical Center

Insurance Accepted

More about this hospital

Location

Quality ratings (CMS Care Compare)

Medicare quality penalties and bonuses

Every CMS quality measure

Accreditation and services

47 services at Arrowhead Regional Medical Center

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Medicare inpatient stays

Medicare outpatient services

Where patients come from

Staff and facilities

Doctors and clinicians

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Charity care and uncompensated care

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Medicare payment profile

Ownership

Leadership

Officers and directors on the Medicare enrollment

Programs and facilities

Hospital-based units

Hospital-based units with their own Medicare certification

Comparable hospitals nearby

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts