| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 72.59 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 9.344 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 18.06 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 85.78 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.297 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 79.3 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.27 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 3.882 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.392 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 16.82 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 79.32 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 90.65 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 5.032 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.095 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 15.65 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 60.96 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 76.66 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 18.89 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 2.689 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 20.15 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 86.27 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 13.38 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.432 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 86.62 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 14.94 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 85.06 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 73.49 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 6.488 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.02 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 77.34 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 5.549 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 17.11 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 85.12 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 3.463 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 11.41 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 7.366 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 20.41 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 72.23 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.41 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.405 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 73.17 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 9.915 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 16.91 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 73.79 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.598 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 20.61 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 75.55 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.585 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 19.87 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 85.67 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.427 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 11.9 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 60.98 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 8.344 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 30.68 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 82.92 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.568 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 5.892 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 70.75 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.14 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 23.35 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.662 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 45.78 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 29.67 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 24.55 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.311 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 12.12 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 87.88 | | |