| Room was "always" clean2024-10-01 to 2025-09-30 | Not Available | | 75.86 | | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 | Not Available | | 6.636 | | |
| Room was "usually" clean2024-10-01 to 2025-09-30 | Not Available | | 17.5 | | |
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.23 | | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.769 | | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 82.23 | | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 92.23 | | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 3.364 | | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.846 | | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 14.41 | | |
| Doctors "always" communicated well2024-10-01 to 2025-09-30 | Not Available | | 81.41 | | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 91.92 | | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 | Not Available | | 4.182 | | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.385 | | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 | Not Available | | 14.41 | | |
| Staff "always" explained2024-10-01 to 2025-09-30 | Not Available | | 66.41 | | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 80.31 | | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 | Not Available | | 15.05 | | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.231 | | |
| Staff "usually" explained2024-10-01 to 2025-09-30 | Not Available | | 18.55 | | |
| Discharge information - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.54 | | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 11.09 | | |
| Discharge information - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.923 | | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 | Not Available | | 88.91 | | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 12.47 | | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 | Not Available | | 87.53 | | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 75.71 | | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.706 | | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.59 | | |
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 79.88 | | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 4.765 | | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 15.35 | | |
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 87.12 | | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.706 | | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10.18 | | |
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 | Not Available | | 6.864 | | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 | Not Available | | 19.64 | | |
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 | Not Available | | 73.5 | | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 88.46 | | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.538 | | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 77.47 | | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 7.824 | | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 | Not Available | | 14.71 | | |
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 76.35 | | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 5.118 | | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 | Not Available | | 18.53 | | |
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 78.29 | | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 3.471 | | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 | Not Available | | 18.24 | | |
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 87.88 | | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 2.118 | | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 | Not Available | | 10 | | |
| "Always" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 62.5 | | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 7.818 | | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 | Not Available | | 29.68 | | |
| Quietness - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 83.92 | | |
| Quietness - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.846 | | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 | Not Available | | 4.591 | | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 71.5 | | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 | Not Applicable | | 87.54 | | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 | Not Available | | 23.91 | | |
| Recommend hospital - star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.769 | | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 52.12 | | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 25.59 | | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 | Not Available | | 22.29 | | |
| Summary star rating2024-10-01 to 2025-09-30 | Not Applicable | | 3.615 | | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 9.824 | | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 | Not Available | | 90.18 | | |