HOSPITALProprietary

Westborough Behavioral Healthcare Hospital, Llc

Westborough, MA

300 FRIBERG PARKWAY, Westborough, MA 01581(508) 329-6300

Not rated by CMS

CMS star rating

117

Beds

1,916

Inpatient discharges a year

$43.6M

Net patient revenue a year

About this hospital

Westborough Behavioral Healthcare Hospital, Llc is a 117-bed proprietary hospital in Westborough, MA.

CCN: 224044
NPI: 1861901910
County: Worcester County
Metro area: Worcester, MA MSA
Medicare contractor: Jurisdiction K, National Government Services (14011)
In Medicare since: 2018
Last CMS survey: 2018

Negotiated Rates

The data below comes from CMS-mandated price transparency data. Learn more.

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Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

More about this hospital

Quality
Not rated by CMS
See quality ratings
Doctors and services
Accredited by The Joint Commission
See doctors and services
Finances
$43.6M net patient revenue
- Operating margin on patient care 1.9%
- $2.4M net income
See finances
Ownership and leadership
Owned by Signature Healthcare Services, Llc
- Private (for profit)
- Michelle Lynn, chief executive
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for Westborough Behavioral Healthcare Hospital, Llc in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
81-1411077Westborough Behavioral Healthcare Hospital LLC	51Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Aspirus Health Plan and 46 more	1861901910 Westborough Behavioral Healthcare Hospital Llc1821565425 Westborough Behavioral Healthcare Hospital Llc

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

300 FRIBERG PARKWAY, Westborough, MA 01581

(508) 329-6300

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Every CMS quality measure

Each result CMS publishes for Westborough Behavioral Healthcare Hospital, Llc, beside the US median and the average of MA hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Inpatient psychiatric care15 measures

Measures CMS reports for the hospital's psychiatric unit or for a psychiatric hospital.

Measure	This hospital	US median	MA average	CMS comparison	US rank
Follow-up care within 30 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 99 cases	73.7	60.8	71.44		Better than 84% of US hospitals
Follow-up care within 7 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 99 cases	39.4	35.5	43.85		Better than 63% of US hospitals
Hours of physical-restraint use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 6,237 cases	0.74	0.05	0.2276		Better than 92% of US hospitals
Hours of seclusion use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 6,237 cases	2.11	0.03	0.09711		Better than 97% of US hospitals
Psychiatric patients screened for and given the flu vaccine2024-10-01 to 2025-03-31 · 363 cases	58	87	74.23		Worse than 80% of US hospitals
Medication continuation after psychiatric discharge2022-07-01 to 2024-06-30 · 171 cases	80.7	78.1	80.48		Better than 61% of US hospitals
Readmitted to any hospital within 30 days of psychiatric discharge2022-07-01 to 2024-06-30 · 192 cases	20.6	19.1	19.98	No Different Than the National Rate	Worse than 72% of US hospitals
Psychiatric patients screened for metabolic disorders2024-01-01 to 2024-12-31 · 549 cases	5	92	80.3		Worse than 98% of US hospitals
Alcohol use brief intervention provided or offered2024-01-01 to 2024-12-31 · 14 cases	50	74	61.19		Worse than 70% of US hospitals
Alcohol use brief intervention provided2024-01-01 to 2024-12-31 · 11 cases	55	81	57.42		Worse than 74% of US hospitals
Alcohol and other drug use disorder treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 102 cases	53	77	75.34		Worse than 73% of US hospitals
Alcohol and other drug use disorder treatment provided at discharge2024-01-01 to 2024-12-31 · 102 cases	44	56	58.66		Worse than 62% of US hospitals
Tobacco use treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 119 cases	73	64	50.47		Better than 58% of US hospitals
Tobacco use treatment provided at discharge2024-01-01 to 2024-12-31 · 119 cases	69	4	10.42		Better than 88% of US hospitals
Discharged patients who received a transition record with the specified elements2024-01-01 to 2024-12-31 · 732 cases	80	77	66.04		Better than 52% of US hospitals

Source: CMS Care Compare hospital files, latest release 2026-08-13, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2018)
Accreditation
None
Medical school affiliation
Private (for profit)
Ownership type
152
Medicare-certified beds
25
Registered nurses (full-time equivalent)
2018
In Medicare since

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Westborough Behavioral Healthcare Hospital, Llc reported to Medicare in its latest cost report, covering Jan 1, 2025 to Dec 31, 2025.

1,916
Inpatient discharges
Medicare 10%, Medicaid 2%
31,935
Inpatient days
75% of available bed days used
321
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 838394). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Westborough Behavioral Healthcare Hospital, Llc reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	3,389	467	28,079	31,935
Discharges	190	34	1,692	1,916
Average length of stay	17.8 days	13.7 days	16.6 days	16.7 days
Average daily census	9.3	1.3	76.9	87.5

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	117	31,935	3,389	75%

Source: CMS cost report (HCRIS, Form 2552-10), report 838394, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Staff and facilities

Staff by profession and the rooms and units Westborough Behavioral Healthcare Hospital, Llc reported at its latest Medicare certification survey (2018). Counts are people, not full-time equivalents.

25
Registered nurses
2
Physicians
1
Occupational therapists
2
Social workers

Source: CMS Provider of Services file.

Income statement

Revenue, expenses and income Westborough Behavioral Healthcare Hospital, Llc reported to Medicare for Jan 1, 2025 to Dec 31, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$78.4M	179.8%
Inpatient	$74.6M	170.9%
Outpatient	$3.8M	8.8%
Contractual allowances and discounts	-$34.8M	-79.8%
Net patient revenue	$43.6M	100.0%
Operating expenses	-$42.8M	-98.1%
Operating income from patient care	$835,574	1.9%
Other income	$1.6M	3.6%
Net income	$2.4M	5.5%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$545,105	0.7%
Other payers and self-pay	$76.7M	99.3%
Total charges	$77.2M	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 838394, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Westborough Behavioral Healthcare Hospital, Llc's latest cost report.

1.9%
Operating margin
Operating income from patient care / net patient revenue
5.3%
Total margin
Net income / net patient revenue plus other income
9.0%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
50% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
25.6%
Return on assets
Net income for a year / total assets
0.10
Current ratio
Current assets / current liabilities
0.09
Quick ratio
Cash, temporary investments and net receivables / current liabilities
-6 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
51 days
Days in patient receivables
Net patient receivables / daily net patient revenue
507 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
4.84
Asset turnover
Total revenue for a year / total assets

Source: CMS cost report (HCRIS, Form 2552-10), report 838394, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Westborough Behavioral Healthcare Hospital, Llc owned and owed at the end of its reporting period (Dec 2025), across all fund types: $9.3M in total assets and a -$52.7M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	-$649,622	-7.0%
Patient receivables, net	$6.1M	65.6%
Inventory	$59,769	0.6%
Total current assets	$5.8M	62.6%
Property and equipment, net of depreciation	$3.4M	35.9%
Investments and other assets	$139,117	1.5%
Total assets	$9.3M	100.0%
Current liabilities	$59.3M	634.9%
Total liabilities	$62M	664.5%
Fund balance (net assets)	-$52.7M	-564.5%

Source: CMS cost report (HCRIS, Form 2552-10), report 838394, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Westborough Behavioral Healthcare Hospital, Llc's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Dec 2020	Dec 2021	Dec 2022	Dec 2023	Dec 2024	Dec 2025
Net patient revenue	$17.9M	$11.4M	$18M	$28.5M	$35.1M	$43.6M
Operating expenses	$24.4M	$26.1M	$26.4M	$35.9M	$34.4M	$42.8M
Operating margin	-35.9%	-128.6%	-46.6%	-26.1%	2.2%	1.9%
Net income	-$6.2M	-$13.8M	-$7.4M	-$6.8M	$1.5M	$2.4M
Total assets	$4M	$2.2M	$3.6M	$11.3M	$9.7M	$9.3M
Discharges	1,159	825	747	1,174	1,675	1,916
Inpatient days	16,324	9,864	14,107	22,704	28,032	31,935
Beds	120	120	123	104	114	117
Employees (FTE)	189	126	133	204	249	321

Source: CMS cost report (HCRIS, Form 2552-10), report 838394, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Westborough Behavioral Healthcare Hospital, Llc reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 15 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Partial hospitalization	$749,930	$1.8M	$3.8M	0.47	3,396
Drugs charged to patients		$906,375	$4.3M	0.21	965
Laboratory		$125,629	$632,652	0.20

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$9.4M	$33.3M	$68.5M	0.49	65,108

Overhead (general service) departments

Department	Salaries	Direct cost	Square feet
Nursing administration	$1.5M	$9.1M	557
Administrative & general	$6M	$5.6M	3,953
Employee benefits department	$289,523	$2.9M	1,829
Social service	$1.9M	$2.2M
Cap rel costs-bldg & fixt		$1.8M	92,581
Dietary	$723,035	$1.3M	4,231
Operation of plant	$325,538	$1.1M	9,833
Medical records & library	$618,885	$697,816	522
Housekeeping	$4,571	$435,635	620
Cap rel costs-mvble equip		$299,283
Laundry & linen service		$88,391	822

Source: CMS cost report (HCRIS, Form 2552-10), report 838394, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Frequently asked questions

About Westborough Behavioral Healthcare Hospital, Llc's rates and hospital price transparency.

How many patients does Westborough Behavioral Healthcare Hospital, Llc admit?

Westborough Behavioral Healthcare Hospital, Llc reported 1,916 inpatient discharges and 31,935 inpatient days from Jan 1, 2025 to Dec 31, 2025.

How many employees does Westborough Behavioral Healthcare Hospital, Llc have?

Westborough Behavioral Healthcare Hospital, Llc reported 321 full-time-equivalent employees on payroll from Jan 1, 2025 to Dec 31, 2025.

How much revenue does Westborough Behavioral Healthcare Hospital, Llc make?

Westborough Behavioral Healthcare Hospital, Llc reported $43.6M in net patient revenue on $78.4M of gross charges for Jan 1, 2025 to Dec 31, 2025, an operating margin of 1.9%, and net income of $2.4M.

Who is the CEO of Westborough Behavioral Healthcare Hospital, Llc?

Westborough Behavioral Healthcare Hospital, Llc's Medicare enrollment lists Michelle Lynn as CEO since 2021.

What is Westborough Behavioral Healthcare Hospital, Llc's tax ID (EIN)?

Insurers' price transparency files list Westborough Behavioral Healthcare Hospital, Llc under employer identification number 81-1411077 (Westborough Behavioral Healthcare Hospital LLC). 51 health plans and networks list 81-1411077 for it.

Is Westborough Behavioral Healthcare Hospital, Llc accredited?

Yes. CMS's Provider of Services file lists The Joint Commission as the accrediting organization for Westborough Behavioral Healthcare Hospital, Llc, effective 2018.

Who owns Westborough Behavioral Healthcare Hospital, Llc?

In its Medicare enrollment, Westborough Behavioral Healthcare Hospital, Llc reports Signature Healthcare Services, Llc as 5% or greater direct ownership interest (100%).

How many beds does Westborough Behavioral Healthcare Hospital, Llc have?

Westborough Behavioral Healthcare Hospital, Llc has 117 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. 152 are Medicare-certified beds in CMS's Provider of Services file. Facility type: HOSPITAL.

Where is Westborough Behavioral Healthcare Hospital, Llc and what is its phone number?

Westborough Behavioral Healthcare Hospital, Llc is located at 300 FRIBERG PARKWAY, Westborough, MA 01581. Its main phone number is (508) 329-6300.

What is Westborough Behavioral Healthcare Hospital, Llc's CCN (Medicare provider number)?

Westborough Behavioral Healthcare Hospital, Llc's CMS Certification Number (CCN), also called its Medicare provider number, is 224044.

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{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
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        "payer_name": "Region Health Insurance",
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Westborough Behavioral Healthcare Hospital, Llc

About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Every CMS quality measure

Accreditation and services

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Staff and facilities

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Ownership

Leadership

Officers and directors on the Medicare enrollment

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts

About this hospital

Negotiated Rates

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Every CMS quality measure

Accreditation and services

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Staff and facilities

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Ownership

Leadership

Officers and directors on the Medicare enrollment

Nearby hospitals

Frequently asked questions

Running price transparency at a hospital like this one?

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