Gynecology
Hysteroscopy with sampling of the uterine lining
CPT 58558
$3,920 - $11,268
from 2 insurers · median $7,594
105 Medicare claims in Level 4 Gynecologic Procedures (CMS 2024)
Baystate Health · Springfield, MA
2 of 5
CMS star rating
768
Beds
40,661
Inpatient discharges a year
$1.8B
Net patient revenue a year
32
In-network payers
Baystate Medical Center is a 768-bed voluntary non-profit - private hospital in Springfield, MA, affiliated with Baystate Health. Below you'll find publicly disclosed negotiated rates and facility details, including 32 in-network payers and 173 disclosed rate categories.
The 24 services Baystate Medical Center most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.
Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.
Gynecology
CPT 58558
$3,920 - $11,268
from 2 insurers · median $7,594
105 Medicare claims in Level 4 Gynecologic Procedures (CMS 2024)
Childbirth · Inpatient
MS-DRG 807
$3,268 - $8,076
from 2 insurers · median $5,672
CMS lists this service as CPT 59400, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 807, so these are facility case rates.
Hospital reports neonatal nursery services to CMS
CT imaging
CPT 74177
$1,334 - $2,035
from 3 insurers · median $1,862
Common here, based on CMS Medicare volume
Childbirth · Inpatient
MS-DRG 788
$3,268 - $11,430
from 2 insurers · median $7,349
CMS lists this service as CPT 59510, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 788, so these are facility case rates.
Hospital reports neonatal nursery services to CMS
Medicine & Surgery · Inpatient
MS-DRG 470
$18,644 - $21,287
from 2 insurers · median $19,966
261 Medicare discharges for this DRG in CMS hospital data
Gynecology
CPT 58571
$9,486 - $36,896
from 2 insurers · median $23,191
119 Medicare claims in Level 2 Laparoscopy and Related Services (CMS 2024)
Medicine & Surgery
CPT 47562
$6,329 - $20,676
from 2 insurers · median $13,502
187 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
Mammography
CPT 77067
$239 - $464
from 3 insurers · median $415
Common here, based on CMS Medicare volume
Medicine & Surgery · Inpatient
MS-DRG 216
$109,015 - $127,154
from 2 insurers · median $118,084
17 Medicare discharges for this DRG in CMS hospital data
MRI imaging
CPT 70553
$1,334 - $2,366
from 3 insurers · median $2,307
Common here, based on CMS Medicare volume
Cardiology and vascular testing
CPT 93306
$787 - $1,943
from 3 insurers · median $1,276
Common here, based on CMS Medicare volume
Digestive procedures
CPT 49650
$6,584 - $20,676
from 2 insurers · median $13,630
187 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
X-ray and bone density
CPT 71046
$64 - $307
from 3 insurers · median $214
Common here, based on CMS Medicare volume
Nuclear imaging
CPT 78452
$3,603 - $4,626
from 3 insurers · median $4,250
Common here, based on CMS Medicare volume
Nuclear imaging
CPT 78815
$4,487 - $4,755
from 2 insurers · median $4,621
Common here, based on CMS Medicare volume
CT imaging
CPT 70450
$377 - $720
from 3 insurers · median $389
Common here, based on CMS Medicare volume
Digestive procedures
CPT 45380
$1,736 - $4,178
from 2 insurers · median $2,957
Common here, based on CMS Medicare volume
Medicine & Surgery
CPT 49505
$5,584 - $12,506
from 2 insurers · median $9,045
105 Medicare claims in Level 1 Abdominal/Peritoneal/Biliary and Related Procedures (CMS 2024)
Medicine & Surgery
CPT 42820
$3,655 - $20,964
from 2 insurers · median $12,310
Typical for a hospital with this service line
CT imaging
CPT 74176
$797 - $1,396
from 3 insurers · median $857
Common here, based on CMS Medicare volume
MRI imaging
CPT 74183
$1,334 - $2,264
from 3 insurers · median $1,974
Common here, based on CMS Medicare volume
Childbirth · Inpatient
MS-DRG 807
$3,268 - $8,076
from 2 insurers · median $5,672
CMS lists this service as CPT 59610, the obstetrician's global fee. The hospital bills the delivery stay as MS-DRG 807, so these are facility case rates.
Hospital reports neonatal nursery services to CMS
CT imaging
CPT 71260
$631 - $699
from 3 insurers · median $697
Common here, based on CMS Medicare volume
Gynecology
CPT 58662
$5,759 - $20,676
from 2 insurers · median $13,218
Typical for a hospital with this service line
Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.
| Insurer | Services | Median % of Medicare | Above nearby | Below nearby |
|---|---|---|---|---|
| Insurer A* | 23 | 347% | 12 | 3 |
| Insurer B* | 12 | 327% | 7 | 2 |
| Insurer C* | 18 | 235% | 9 | 9 |
| Insurer D* | 5 | - | 0 | 2 |
How we chose these services: 7 appear in this hospital's own Medicare claims, 12 are common here based on CMS Medicare volume, and 5 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Baystate Medical Center, or start a free trial.
Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.





Quality
2 of 5 stars
Doctors and services
Accredited by The Joint Commission
Finances
$1.8B net patient revenue
Ownership and leadership
Owned by Baystate Health, Inc
The employer identification numbers (EINs) health plans and networks list for Baystate Medical Center in the in-network rate files they publish, with the organization NPIs billed under each.
| Tax ID (EIN) | Plans and networks listing it | Organization NPIs |
|---|---|---|
| 04-2790311Baystate Medical Center INC | 54Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 49 more | 1487655064 Baystate Medical Center Inc1497756282 Baystate Medical Center Inc1972936623 Baystate Medical Center Inc.and 18 more |
Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.
759 Chestnut Street, Springfield, MA 01199
(413) 794-0000
How Baystate Medical Center compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.
Overall star rating
2 of 5
Lower than 73% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
Better on 1 of 8 measures
1 better, 7 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 3 of 8 measures
3 better, 4 no different, 1 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Worse on 4 of 11 measures
2 better, 5 no different, 4 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
2 of 5
Lower than 81% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
62%
Lower than 81% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Penalized
Among the worst-performing 25% of US hospitals
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
1.69
Higher than 99% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Time in the ER before going home
286 min
Higher than 98% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
41%
Lower than 91% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better
| Measure | Result | Period |
|---|---|---|
| Overall star ratingCMS: Overall hospital quality star rating | 2 of 5 | |
| Death rates | Better on 1 of 8 measures | |
| Safety | Better on 3 of 8 measures | |
| Readmissions | Worse on 4 of 11 measures | |
| Patient survey ratingCMS: Summary star rating | 2 of 5 | 2024-10-01 to 2025-09-30 |
| Would definitely recommendCMS: "YES", patients would definitely recommend the hospital | 62% | 2024-10-01 to 2025-09-30 |
| Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction | Penalized | 2026 |
| Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90) | 1.69 | 2022-07-01 to 2024-06-30 |
| Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 286 min | 2024-10-01 to 2025-09-30 |
| Sepsis careCMS: Appropriate care for severe sepsis and septic shock | 41% | 2024-10-01 to 2025-09-30 |
Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.
How Medicare adjusts Baystate Medical Center's inpatient payments for its readmissions, quality and cost results.
-1.89% on Medicare payments
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
-1.12% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.
Source: CMS IPPS final rule Impact File (FY 2027).
Each result CMS publishes for Baystate Medical Center, beside the US median and the average of MA hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.
Risk-adjusted 30-day death rates and surgical complications; lower is better.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 · 436 cases | 4.1 | 4.1 | 4.091 | Worse than 48% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 8,224 cases | 3.2 | 3.9 | 3.416 | Better than 86% of US hospitals | |
| Death rate for heart attack patients2022-07-01 to 2025-06-30 · 923 cases | 11.8 | 11.8 | 11.44 | Worse than 49% of US hospitals | |
| Death rate for CABG surgery patients2022-07-01 to 2025-06-30 · 307 cases | 2.2 | 2.3 | 2.108 | Better than 52% of US hospitals | |
| Death rate for COPD patients2022-07-01 to 2025-06-30 · 334 cases | 6.8 | 8.5 | 7.486 | Better than 91% of US hospitals | |
| Death rate for heart failure patients2022-07-01 to 2025-06-30 · 1,317 cases | 12.7 | 11 | 9.785 | Worse than 80% of US hospitals | |
| Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 887 cases | 16.3 | 15.2 | 13.44 | Worse than 66% of US hospitals | |
| Death rate for stroke patients2023-07-01 to 2025-06-30 · 666 cases | 12 | 11.6 | 11.76 | Worse than 56% of US hospitals | |
| Pressure ulcer rate2022-07-01 to 2024-06-30 · 16,432 cases | 2.55 | 0.51 | 0.6721 | Worse Than the National Rate | Worse than 99% of US hospitals |
| Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 · 317 cases | 161 | 173 | 175 | No Different Than the National Rate | Better than 71% of US hospitals |
| Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 20,987 cases | 0.2 | 0.2 | 0.2083 | No Different Than the National Rate | Better than 46% of US hospitals |
| In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 21,646 cases | 0.33 | 0.27 | 0.296 | No Different Than the National Rate | Worse than 91% of US hospitals |
| Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 5,796 cases | 2.85 | 2.29 | 2.482 | No Different Than the National Rate | Worse than 91% of US hospitals |
| Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 2,551 cases | 1.79 | 1.63 | 1.613 | No Different Than the National Rate | Worse than 81% of US hospitals |
| Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 2,521 cases | 9.7 | 8.88 | 9.192 | No Different Than the National Rate | Worse than 63% of US hospitals |
| Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 6,087 cases | 3.63 | 3.4 | 3.743 | No Different Than the National Rate | Worse than 68% of US hospitals |
| Postoperative sepsis rate2022-07-01 to 2024-06-30 · 2,522 cases | 6.77 | 5.105 | 5.331 | No Different Than the National Rate | Worse than 90% of US hospitals |
| Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 1,038 cases | 3.14 | 1.72 | 1.756 | Worse Than the National Rate | Worse than 99% of US hospitals |
| Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 3,667 cases | 2.24 | 1.02 | 1.044 | Worse Than the National Rate | Worse than 99% of US hospitals |
Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Hospital return days for heart attack patients2022-07-01 to 2025-06-30 · 1,101 cases | 6.2 | 4.2 | 18.16 | Worse than 53% of US hospitals | |
| Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 1,645 cases | 14.1 | 1.25 | 17.34 | Worse than 67% of US hospitals | |
| Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 984 cases | 32.8 | 3.85 | 17.01 | Worse than 84% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30 | Not Available | ||||
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 1,026 cases | 11.4 | 12.9 | 12.66 | No Different Than the National Rate | Better than 97% of US hospitals |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 544 cases | 12.5 | 10.7 | 10.92 | No Different Than the National Rate | Worse than 88% of US hospitals |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 544 cases | 4.2 | 5.3 | 5.182 | No Different Than the National Rate | Better than 96% of US hospitals |
| Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 1,978 cases | 0.9 | 1 | 0.9596 | No Different than expected | Better than 68% of US hospitals |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 1,189 cases | 14.9 | 14.4 | 14.76 | Worse than 74% of US hospitals | |
| Rate of readmission for CABG2023-07-01 to 2025-06-30 · 287 cases | 12.8 | 10.9 | 10.82 | Worse than 89% of US hospitals | |
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 581 cases | 22.4 | 19.8 | 20.36 | Worse than 99% of US hospitals | |
| Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 1,971 cases | 22.9 | 21.3 | 22.03 | Worse than 88% of US hospitals | |
| Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 · 436 cases | 5.9 | 5.8 | 5.709 | Worse than 55% of US hospitals | |
| Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 1,338 cases | 18.8 | 17.2 | 17.81 | Worse than 91% of US hospitals |
Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.388 | 0.172 | 0.2107 | No Different than National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | 1.043 | 1.504 | 1.812 | No Different than National Benchmark | |
| Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30 | 22,231 | 1,370 | 8,303 | No Different than National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 24.38 | 0.9835 | 8.287 | No Different than National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 16 | 0 | 4.273 | No Different than National Benchmark | |
| Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30 | 0.656 | 0.484 | 0.4759 | No Different than National Benchmark | Worse than 65% of US hospitals |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.147 | 0.138 | 0.2845 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.515 | 1.392 | 1.932 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30 | 22,703 | 1,799 | 7,314 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 34.64 | 1.377 | 8.986 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 10 | 0 | 5.818 | Better than the National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30 | 0.289 | 0.399 | 0.6647 | Better than the National Benchmark | Better than 61% of US hospitals |
| SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.361 | 0.2345 | 0.3618 | No Different than National Benchmark | |
| SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30 | 1.36 | 2.135 | 2.379 | No Different than National Benchmark | |
| SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30 | 444 | 61 | 149 | No Different than National Benchmark | |
| SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30 | 12.15 | 1.591 | 3.928 | No Different than National Benchmark | |
| SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30 | 9 | 1 | 3.531 | No Different than National Benchmark | |
| SSI - Colon Surgery2024-10-01 to 2025-09-30 | 0.741 | 0.7155 | 0.7845 | No Different than National Benchmark | Worse than 52% of US hospitals |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.129 | 0.211 | 0.4656 | No Different than National Benchmark | |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30 | 2.54 | 3.068 | 3.886 | No Different than National Benchmark | |
| SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30 | 296 | 38 | 72.32 | No Different than National Benchmark | |
| SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30 | 2.601 | 0.328 | 0.6066 | No Different than National Benchmark | |
| SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30 | 2 | 0 | 0.7955 | No Different than National Benchmark | |
| SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30 | 0.769 | 0.812 | 1.451 | No Different than National Benchmark | Better than 54% of US hospitals |
| MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.394 | 0.193 | 0.2428 | No Different than National Benchmark | |
| MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30 | 1.057 | 1.855 | 2.383 | No Different than National Benchmark | |
| MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30 | 221,122 | 14,451 | 69,453 | No Different than National Benchmark | |
| MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30 | 24.07 | 0.567 | 4.799 | No Different than National Benchmark | |
| MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30 | 16 | 0 | 3.018 | No Different than National Benchmark | |
| MRSA Bacteremia2024-10-01 to 2025-09-30 | 0.665 | 0.597 | 0.6915 | No Different than National Benchmark | Worse than 56% of US hospitals |
| Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.315 | 0.127 | 0.2286 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30 | 0.536 | 0.747 | 0.9902 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30 | 200,484 | 13,646 | 64,881 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30 | 133 | 5.683 | 33.9 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30 | 55 | 2 | 16.5 | Better than the National Benchmark | |
| Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30 | 0.415 | 0.279 | 0.4375 | Better than the National Benchmark | Worse than 68% of US hospitals |
How recent inpatients answered each survey question, with CMS's star rating per topic.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Room was "always" clean2024-10-01 to 2025-09-30 · 2,106 cases | 65 | 73 | 69.54 | Worse than 82% of US hospitals | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 2,106 cases | 14 | 8 | 10.27 | Worse than 86% of US hospitals | |
| Room was "usually" clean2024-10-01 to 2025-09-30 · 2,106 cases | 21 | 18 | 20.2 | ||
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 2,106 cases | 82 | 87 | 85.15 | Worse than 83% of US hospitals | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 · 2,106 cases | 2 | 4 | 3.13 | Worse than 83% of US hospitals | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 · 2,106 cases | 74 | 80 | 79.3 | Worse than 82% of US hospitals | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 2,106 cases | 89 | 91 | 91.43 | Worse than 79% of US hospitals | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 2,106 cases | 6 | 4 | 4.75 | Worse than 76% of US hospitals | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 · 2,106 cases | 2 | 3 | 3.463 | Worse than 79% of US hospitals | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 2,106 cases | 20 | 16 | 15.95 | ||
| Doctors "always" communicated well2024-10-01 to 2025-09-30 · 2,106 cases | 75 | 79 | 78.45 | Worse than 77% of US hospitals | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 2,106 cases | 89 | 91 | 90.5 | Worse than 71% of US hospitals | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 2,106 cases | 6 | 5 | 5.893 | Worse than 56% of US hospitals | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 · 2,106 cases | 2 | 3 | 3.019 | Worse than 71% of US hospitals | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 2,106 cases | 19 | 16 | 15.66 | ||
| Staff "always" explained2024-10-01 to 2025-09-30 · 2,106 cases | 53 | 61 | 60.82 | Worse than 90% of US hospitals | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 2,106 cases | 71 | 77 | 76.96 | Worse than 90% of US hospitals | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 2,106 cases | 26 | 19 | 19.86 | Worse than 88% of US hospitals | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 · 2,106 cases | 2 | 3 | 2.704 | Worse than 53% of US hospitals | |
| Staff "usually" explained2024-10-01 to 2025-09-30 · 2,106 cases | 21 | 19 | 19.32 | ||
| Discharge information - linear mean score2024-10-01 to 2025-09-30 · 2,106 cases | 84 | 86 | 86.83 | Worse than 66% of US hospitals | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 2,106 cases | 16 | 13 | 12.75 | Worse than 72% of US hospitals | |
| Discharge information - star rating2024-10-01 to 2025-09-30 · 2,106 cases | 3 | 3 | 3.648 | Worse than 45% of US hospitals | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 2,106 cases | 84 | 87 | 87.25 | Worse than 72% of US hospitals | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 2,106 cases | 20 | 14 | 13.96 | Worse than 84% of US hospitals | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 2,106 cases | 80 | 86 | 86.04 | Worse than 84% of US hospitals | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 2,106 cases | 69 | 74 | 73.88 | Worse than 81% of US hospitals | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 2,106 cases | 7 | 7 | 7.232 | Worse than 47% of US hospitals | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 2,106 cases | 24 | 19 | 18.89 | ||
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 2,106 cases | 73 | 77 | 76.98 | Worse than 77% of US hospitals | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 2,106 cases | 7 | 6 | 6.357 | Worse than 64% of US hospitals | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 2,106 cases | 20 | 17 | 16.66 | ||
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 2,106 cases | 83 | 85 | 84.46 | Worse than 66% of US hospitals | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 2,106 cases | 4 | 3 | 4.036 | Worse than 51% of US hospitals | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 2,106 cases | 13 | 11 | 11.5 | ||
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 2,106 cases | 14 | 8 | 9.911 | Worse than 89% of US hospitals | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 2,106 cases | 27 | 20 | 22.54 | ||
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 2,106 cases | 59 | 72 | 67.55 | Worse than 91% of US hospitals | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 2,106 cases | 84 | 88 | 86.72 | Worse than 85% of US hospitals | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 2,106 cases | 2 | 3 | 2.981 | Worse than 78% of US hospitals | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 · 2,106 cases | 67 | 74 | 74.29 | Worse than 89% of US hospitals | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 2,106 cases | 13 | 9 | 9.679 | Worse than 80% of US hospitals | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 2,106 cases | 20 | 16 | 16.04 | ||
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 2,106 cases | 70 | 75 | 75.66 | Worse than 80% of US hospitals | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 2,106 cases | 7 | 5 | 6.125 | Worse than 66% of US hospitals | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 2,106 cases | 23 | 20 | 18.21 | ||
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 2,106 cases | 70 | 77 | 77 | Worse than 85% of US hospitals | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 2,106 cases | 7 | 4 | 4.946 | Worse than 81% of US hospitals | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 2,106 cases | 23 | 19 | 18.05 | ||
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 2,106 cases | 83 | 86 | 85.23 | Worse than 72% of US hospitals | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 2,106 cases | 4 | 3 | 3.125 | Worse than 72% of US hospitals | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 2,106 cases | 13 | 11 | 11.64 | ||
| "Always" quiet at night2024-10-01 to 2025-09-30 · 2,106 cases | 40 | 59 | 47.63 | Worse than 97% of US hospitals | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 2,106 cases | 23 | 9 | 17.7 | Worse than 96% of US hospitals | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 · 2,106 cases | 37 | 31 | 34.68 | ||
| Quietness - linear mean score2024-10-01 to 2025-09-30 · 2,106 cases | 71 | 82 | 74.48 | Worse than 94% of US hospitals | |
| Quietness - star rating2024-10-01 to 2025-09-30 · 2,106 cases | 2 | 3 | 2.111 | Worse than 76% of US hospitals | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 2,106 cases | 8 | 5 | 6.143 | Worse than 76% of US hospitals | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 2,106 cases | 62 | 71 | 69.48 | Worse than 81% of US hospitals | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 2,106 cases | 84 | 87 | 86.65 | Worse than 74% of US hospitals | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 2,106 cases | 30 | 23 | 24.38 | ||
| Recommend hospital - star rating2024-10-01 to 2025-09-30 · 2,106 cases | 3 | 4 | 3.556 | Worse than 58% of US hospitals | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 2,106 cases | 39 | 47 | 47.23 | Worse than 89% of US hospitals | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 2,106 cases | 40 | 30 | 30.13 | Worse than 92% of US hospitals | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 2,106 cases | 21 | 22 | 22.64 | ||
| Summary star rating2024-10-01 to 2025-09-30 · 2,106 cases | 2 | 3 | 3.056 | Worse than 81% of US hospitals | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 2,106 cases | 12 | 12 | 11.66 | Better than 48% of US hospitals | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 2,106 cases | 88 | 88 | 88.34 | Better than 48% of US hospitals |
How often the hospital gave recommended care, and how fast.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Emergency department volume2024-01-01 to 2024-12-31 | very high | ||||
| Global Malnutrition Composite Score2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31 | Not Available | ||||
| Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 · 61,892 cases | 10 | 8 | 9 | Worse than 62% of US hospitals | |
| Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 | Not Available | 1.188 | |||
| Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31 | Not Available | 0 | |||
| Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 14,211 cases | 97 | 79 | 84.05 | Better than 93% of US hospitals | |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 376 cases | 306 | 154 | 227 | Worse than 99% of US hospitals | |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 339 cases | 286 | 148 | 219 | Worse than 98% of US hospitals | |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 37 cases | 762 | 247 | 381 | Worse than 99% of US hospitals | |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 | Not Available | 358 | |||
| Left before being seen2024-01-01 to 2024-12-31 · 120,657 cases | 4 | 1 | 3.981 | Worse than 88% of US hospitals | |
| Head CT results2024-10-01 to 2025-09-30 | Not Available | 69.39 | |||
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 124 cases | 99 | 97 | 97.12 | Better than 63% of US hospitals | |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31 | Not Available | ||||
| ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31 · 67 cases | 46 | 53 | 30.67 | Worse than 61% of US hospitals | |
| Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 11,056 cases | 17 | 15 | 17.23 | Worse than 66% of US hospitals | |
| Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 165 cases | 41 | 65 | 53.88 | Worse than 91% of US hospitals | |
| Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 33 cases | 42 | 73 | 63.72 | Worse than 94% of US hospitals | |
| Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 81.64 | |||
| Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 165 cases | 67 | 82 | 74.82 | Worse than 89% of US hospitals | |
| Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 83 cases | 76 | 94 | 90.31 | Worse than 95% of US hospitals | |
| Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 | Not Available | 97.42 | |||
| Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31 | Not Available | 81 | |||
| Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 · 506 cases | 89 | 94 | 93 | Worse than 83% of US hospitals | |
| Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 22,000 cases | 91 | 90 | 91.36 | Better than 53% of US hospitals | |
| Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 | Not Available | 96.17 |
How often scans were ordered when they may not be needed; lower is better.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30 | 1.7 | 5 | 4.356 | Better than 87% of US hospitals | |
| Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30 | 10.9 | 6.6 | 6.335 | Worse than 85% of US hospitals |
Medicare spending around an inpatient stay compared with the US (1 is the US median).
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31 | 1.03 | 0.99 | 0.9783 | Worse than 70% of US hospitals |
Measures CMS reports for the hospital's psychiatric unit or for a psychiatric hospital.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Follow-up care within 30 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 56 cases | 73.2 | 60.8 | 71.44 | Better than 83% of US hospitals | |
| Follow-up care within 7 days after psychiatric hospitalization2023-07-01 to 2024-06-30 · 56 cases | 37.5 | 35.5 | 43.85 | Better than 56% of US hospitals | |
| Hours of physical-restraint use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 9,699 cases | 0.19 | 0.05 | 0.2276 | Better than 73% of US hospitals | |
| Hours of seclusion use per 1,000 psychiatric patient hours2024-01-01 to 2024-12-31 · 9,699 cases | 0.15 | 0.03 | 0.09711 | Better than 71% of US hospitals | |
| Psychiatric patients screened for and given the flu vaccine2024-10-01 to 2025-03-31 · 403 cases | 95 | 87 | 74.23 | Better than 73% of US hospitals | |
| Medication continuation after psychiatric discharge2022-07-01 to 2024-06-30 · 89 cases | 85.4 | 78.1 | 80.48 | Better than 83% of US hospitals | |
| Readmitted to any hospital within 30 days of psychiatric discharge2022-07-01 to 2024-06-30 · 139 cases | 17.9 | 19.1 | 19.98 | No Different Than the National Rate | Better than 69% of US hospitals |
| Psychiatric patients screened for metabolic disorders2024-01-01 to 2024-12-31 · 423 cases | 92 | 92 | 80.3 | Better than 49% of US hospitals | |
| Alcohol use brief intervention provided or offered2024-01-01 to 2024-12-31 · 91 cases | 87 | 74 | 61.19 | Better than 66% of US hospitals | |
| Alcohol use brief intervention provided2024-01-01 to 2024-12-31 · 90 cases | 68 | 81 | 57.42 | Worse than 65% of US hospitals | |
| Alcohol and other drug use disorder treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 201 cases | 50 | 77 | 75.34 | Worse than 75% of US hospitals | |
| Alcohol and other drug use disorder treatment provided at discharge2024-01-01 to 2024-12-31 · 201 cases | 39 | 56 | 58.66 | Worse than 67% of US hospitals | |
| Tobacco use treatment provided or offered at discharge2024-01-01 to 2024-12-31 · 135 cases | 36 | 64 | 50.47 | Worse than 69% of US hospitals | |
| Tobacco use treatment provided at discharge2024-01-01 to 2024-12-31 · 135 cases | 4 | 4 | 10.42 | Worse than 49% of US hospitals | |
| Discharged patients who received a transition record with the specified elements2024-01-01 to 2024-12-31 · 756 cases | 40 | 77 | 66.04 | Worse than 71% of US hospitals |
The scores Medicare uses to raise or lower inpatient payments; higher is better.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| VBP clinical outcomes domain scoreFY 2026 | 26.67 | 20 | 37.36 | Better than 63% of US hospitals | |
| VBP clinical outcomes weighted domain scoreFY 2026 | 6.667 | 5 | 9.341 | Better than 62% of US hospitals | |
| VBP efficiency and cost reduction domain scoreFY 2026 | 0 | 10 | 15.42 | The worst result, shared by 43% of US hospitals | |
| VBP efficiency and cost reduction weighted domain scoreFY 2026 | 0 | 2.5 | 3.854 | The worst result, shared by 43% of US hospitals | |
| VBP person and community engagement domain scoreFY 2026 | 11 | 34 | 33.06 | Worse than 95% of US hospitals | |
| VBP person and community engagement weighted domain scoreFY 2026 | 2.75 | 8.75 | 8.266 | Worse than 95% of US hospitals | |
| VBP safety domain scoreFY 2026 | 13.33 | 40 | 34.38 | Worse than 93% of US hospitals | |
| VBP safety weighted domain scoreFY 2026 | 3.333 | 10 | 8.595 | Worse than 93% of US hospitals | |
| VBP total performance scoreFY 2026 | 12.75 | 29.5 | 30.06 | Worse than 98% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| VBP clinical outcomes domain score | 50 | 76.67 | 56 | 33.33 | 23.33 | 26.67 |
| VBP clinical outcomes weighted domain score | 12.5 | 19.17 | 14 | 8.333 | 5.833 | 6.667 |
| VBP efficiency and cost reduction domain score | 0 | Not Available | 0 | 0 | 0 | 0 |
| VBP efficiency and cost reduction weighted domain score | 0 | Not Available | 0 | 0 | 0 | 0 |
| VBP person and community engagement domain score | 14 | Not Available | Not Available | 7 | 7 | 11 |
| VBP person and community engagement weighted domain score | 3.5 | Not Available | Not Available | 1.75 | 1.75 | 2.75 |
| VBP safety domain score | 28 | Not Available | Not Available | 20 | 22 | 13.33 |
| VBP safety weighted domain score | 7 | Not Available | Not Available | 5 | 5.5 | 3.333 |
| VBP total performance score | 23 | Not Available | Not Available | 15.08 | 13.08 | 12.75 |
Excess readmission ratios by condition; above 1 means more readmissions than expected.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| READM-30-AMI-HRRP2021-07-01 to 2024-06-30 · 1,124 cases | 1.179 | 0.9995 | 1.051 | Worse than 99% of US hospitals | |
| READM-30-CABG-HRRP2021-07-01 to 2024-06-30 · 310 cases | 1.246 | 1 | 1.024 | Worse than 99% of US hospitals | |
| READM-30-COPD-HRRP2021-07-01 to 2024-06-30 · 412 cases | 1.068 | 0.9969 | 1.036 | Worse than 92% of US hospitals | |
| READM-30-HF-HRRP2021-07-01 to 2024-06-30 · 1,717 cases | 1.054 | 0.9983 | 1.036 | Worse than 81% of US hospitals | |
| READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30 · 665 cases | 0.9161 | 0.9916 | 1.008 | Better than 71% of US hospitals | |
| READM-30-PN-HRRP2021-07-01 to 2024-06-30 · 939 cases | 1.176 | 0.9955 | 1.046 | Worse than 99% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| READM-30-AMI-HRRP | 0.9923 | 1 | 0.9656 | 1.129 | 1.16 | 1.179 |
| READM-30-CABG-HRRP | 0.9413 | 0.9903 | 1.011 | 1.204 | 1.211 | 1.246 |
| READM-30-COPD-HRRP | 1.075 | 1.03 | 1.077 | 1.157 | 1.17 | 1.068 |
| READM-30-HF-HRRP | 1.044 | 1.034 | 1.039 | 1.001 | 1.047 | 1.054 |
| READM-30-HIP-KNEE-HRRP | 0.7947 | 0.8523 | 1.046 | 1.082 | 0.9334 | 0.9161 |
| READM-30-PN-HRRP | 1.067 | 1.033 | 1.036 | 1.047 | 1.203 | 1.176 |
Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.
| Measure | Baystate Medical Center | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| CAUTI standardized infection ratio2023-01-01 to 2024-12-31 | 0.6 | 0.489 | 0.7646 | Worse than 61% of US hospitals | |
| CDI standardized infection ratio2023-01-01 to 2024-12-31 | 0.662 | 0.346 | 0.4801 | Worse than 85% of US hospitals | |
| CLABSI standardized infection ratio2023-01-01 to 2024-12-31 | 0.666 | 0.559 | 0.683 | Worse than 59% of US hospitals | |
| HAC Reduction Program payment reductionFY 2026 | Yes | ||||
| MRSA standardized infection ratio2023-01-01 to 2024-12-31 | 0.55 | 0.6405 | 0.6605 | Better than 59% of US hospitals | |
| Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30 | 1.692 | 0.9628 | 1.026 | Worse than 99% of US hospitals | |
| SSI standardized infection ratio2023-01-01 to 2024-12-31 | 1.146 | 0.7945 | 0.9399 | Worse than 72% of US hospitals | |
| Total HAC scoreFY 2026 | 0.6795 | -0.0453 | 0.2232 | Worse than 87% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| HAC Reduction Program payment reduction | Yes | Yes | N/A | Yes | Yes | Yes |
| Total HAC score | 0.4636 | 0.6893 | 0 | 0.4286 | 0.5103 | 0.6795 |
Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.
The Joint Commission (since 2011)
Accreditation
Limited
Medical school affiliation
Private (not for profit)
Ownership type
716
Medicare-certified beds
1,346
Registered nurses (full-time equivalent)
1976
In Medicare since
Source: CMS Provider of Services file, as reported by the hospital and state surveyors.
What Baystate Medical Center reported to Medicare in its latest cost report, covering Oct 1, 2024 to Sep 30, 2025.
40,661
Inpatient discharges
Medicare 28%, Medicaid 9%
231,455
Inpatient days
86% of available bed days used
6,567
Employees (full-time equivalent)
364
Interns and residents (full-time equivalent)
Source: CMS cost report (HCRIS) (report 830947). Figures cover the reporting period, which is not always 12 months, and are self-reported.
Inpatient days and discharges Baystate Medical Center reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.
| Medicare | Medicaid | Other | Total | |
|---|---|---|---|---|
| Inpatient days | 63,964 | 28,696 | 138,795 | 231,455 |
| Discharges | 11,212 | 3,829 | 25,620 | 40,661 |
| Average length of stay | 5.7 days | 7.5 days | 5.4 days | 5.7 days |
| Average daily census | 175.2 | 78.6 | 380.3 | 634.1 |
54,786
Medicare Advantage days
8,957 discharges
33,458
Medicaid managed care days
10,040
Observation bed days
| Unit | Beds | Inpatient days | Medicare days | Occupancy |
|---|---|---|---|---|
| Adults & pediatrics | 623 | 193,654 | 58,488 | 85% |
| Intensive care unit | 32 | 9,115 | 2,990 | 78% |
| Coronary care unit | 30 | 8,047 | 2,486 | 73% |
| Nursery | 7,336 | |||
| Subprovider - ipf | 28 | 9,880 | 1,048 | 97% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830947, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.
What Baystate Medical Center treats Medicare patients for most often, in 2024. 10,223 Medicare discharges in 223 published DRGs; 30% surgical; 67% in DRGs with complications (CC or MCC).
| Condition or procedure | Discharges | Average charges | Average Medicare payment | Estimated cost | DRG weight |
|---|---|---|---|---|---|
| Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical | 807 | $38,751 | $18,069 | $17,167 | 1.98 |
| Heart failure and shock with MCCMS-DRG 291, medical | 601 | $24,149 | $11,836 | $10,698 | 1.28 |
| Endovascular cardiac valve replacement and supplement procedures without MCCMS-DRG 267, surgical | 216 | $116,214 | $47,244 | $51,483 | 4.88 |
| Percutaneous cardiovascular procedures with intraluminal device without MCCMS-DRG 322, surgical | 192 | $54,997 | $15,803 | $24,363 | 1.82 |
| Major hip and knee joint replacement or reattachment of lower extremity without MCCMS-DRG 470, surgical | 192 | $39,655 | $17,424 | $17,567 | 1.88 |
| Infectious and parasitic diseases with o.r. procedures with MCCMS-DRG 853, surgical | 186 | $101,269 | $46,649 | $44,862 | 5.00 |
| Pulmonary edema and respiratory failureMS-DRG 189, medical | 175 | $27,323 | $11,684 | $12,104 | 1.23 |
| Percutaneous and other intracardiac procedures without MCCMS-DRG 274, surgical | 156 | $77,644 | $31,108 | $34,396 | 3.24 |
| Respiratory infections and inflammations with MCCMS-DRG 177, medical | 152 | $27,090 | $15,383 | $12,001 | 1.70 |
| Hip and femur procedures except major joint with CCMS-DRG 481, surgical | 145 | $40,363 | $19,054 | $17,881 | 2.07 |
| Kidney and urinary tract infections without MCCMS-DRG 690, medical | 145 | $15,115 | $7,163 | $6,696 | 0.81 |
| Other kidney and urinary tract diagnoses with MCCMS-DRG 698, medical | 143 | $31,454 | $16,086 | $13,934 | 1.65 |
| Simple pneumonia and pleurisy with MCCMS-DRG 193, medical | 136 | $21,779 | $12,017 | $9,648 | 1.33 |
| Acute myocardial infarction, discharged alive with MCCMS-DRG 280, medical | 136 | $31,854 | $14,897 | $14,111 | 1.59 |
| Septicemia or severe sepsis without MV >96 hours without MCCMS-DRG 872, medical | 133 | $23,264 | $9,159 | $10,306 | 1.03 |
| Intracranial hemorrhage or cerebral infarction with MCCMS-DRG 064, medical | 132 | $43,400 | $18,445 | $19,226 | 2.00 |
| Kidney and urinary tract infections with MCCMS-DRG 689, medical | 130 | $18,888 | $10,504 | $8,368 | 1.17 |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without MCCMS-DRG 392, medical | 119 | $14,939 | $6,782 | $6,618 | 0.79 |
| Renal failure with CCMS-DRG 683, medical | 116 | $15,599 | $7,810 | $6,911 | 0.90 |
| Gastrointestinal hemorrhage with CCMS-DRG 378, medical | 107 | $24,168 | $8,792 | $10,706 | 0.98 |
See all 223 Medicare inpatient DRGs at Baystate Medical Center
Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.
The comprehensive outpatient service groups (APCs) Baystate Medical Center billed Medicare for most in 2024: 7,853 services in all.
| Service group | Services | Patients | Average charges | Average Medicare payment | US average payment |
|---|---|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 1,293 | 1,147 | $10,949 | $2,305 | $2,090 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 741 | 713 | $29,034 | $12,393 | $10,772 |
| Level 1 Endovascular ProceduresAPC 5191 | 684 | 680 | $12,403 | $2,490 | $2,208 |
| Level 2 Excision/ Biopsy/ Incision and DrainageAPC 5072 | 603 | 535 | $5,397 | $1,375 | $1,220 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 278 | 269 | $15,192 | $6,039 | $5,339 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 271 | 269 | $83,717 | $23,714 | $21,117 |
| Level 2 Upper GI ProceduresAPC 5302 | 271 | 229 | $8,508 | $1,609 | $1,445 |
| Level 3 Vascular ProceduresAPC 5183 | 265 | 255 | $10,398 | $2,716 | $2,405 |
| Level 3 Endovascular ProceduresAPC 5193 | 220 | 210 | $38,132 | $10,074 | $8,874 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 187 | 185 | $16,885 | $4,830 | $4,358 |
See all 50 Medicare outpatient services at Baystate Medical Center
Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.
ZIP codes with the most Medicare inpatient stays at Baystate Medical Center in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 16,823 in 2020 to 19,546 in 2025.
| ZIP code | Stays | Of this hospital's stays | Days | Charges | Market share | Share in 2020 |
|---|---|---|---|---|---|---|
| 01020 | 1,122 | 6% | 6,531 | $44M | 50% | 53% |
| 01109 | 1,089 | 6% | 6,597 | $38.7M | 67% | 71% |
| 01085 | 995 | 5% | 5,835 | $46.8M | 40% | 43% |
| 01089 | 992 | 5% | 6,016 | $39.6M | 60% | 59% |
| 01104 | 932 | 5% | 5,733 | $38.2M | 63% | 66% |
| 01108 | 736 | 4% | 4,427 | $28.3M | 64% | 69% |
| 01001 | 725 | 4% | 4,022 | $27.1M | 62% | 66% |
| 01013 | 723 | 4% | 4,106 | $29.2M | 55% | 58% |
| 01040 | 723 | 4% | 4,334 | $29.7M | 30% | 32% |
| 01028 | 700 | 4% | 3,712 | $23.3M | 67% | 74% |
| 01056 | 677 | 3% | 3,979 | $29.1M | 55% | 57% |
| 01118 | 601 | 3% | 3,498 | $22.4M | 66% | 69% |
| 01106 | 545 | 3% | 3,016 | $20.7M | 73% | 74% |
| 01119 | 522 | 3% | 3,065 | $18.9M | 65% | 69% |
| 01105 | 508 | 3% | 3,481 | $19.7M | 60% | 63% |
| 01107 | 450 | 2% | 2,389 | $14.1M | 66% | 75% |
| 01030 | 413 | 2% | 2,375 | $15.9M | 58% | 66% |
| 01095 | 408 | 2% | 2,508 | $18.8M | 48% | 57% |
| 01075 | 384 | 2% | 2,074 | $15.7M | 39% | 43% |
| 01027 | 329 | 2% | 1,753 | $16.8M | 33% | 29% |
| 01301 | 302 | 2% | 1,748 | $14.7M | 25% | 25% |
| 01007 | 290 | 1% | 1,619 | $12.8M | 40% | 39% |
| 01082 | 257 | 1% | 1,690 | $11.3M | 31% | 37% |
| 01077 | 255 | 1% | 1,389 | $10.7M | 44% | 54% |
| 01201 | 253 | 1% | 1,503 | $17.4M | 10% | 7% |
Source: CMS Hospital Service Area file. Shares are of the 19,546 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.
Staff by profession and the rooms and units Baystate Medical Center reported at its latest Medicare certification survey (2013). Counts are people, not full-time equivalents.
38
Operating rooms
8
Endoscopy rooms
4
Cardiac catheterization rooms
28
Psychiatric unit beds
1,346
Registered nurses
17
Licensed practical nurses
5
Physicians
351
Resident physicians
10
Nurse practitioners
2
Physician assistants
51
Pharmacists
58
Respiratory therapists
31
Physical therapists
8
Occupational therapists
5
Speech pathologists and audiologists
176
Radiology technicians
12
Nuclear medicine technicians
117
Laboratory technicians
143
Medical technologists
25
Dietitians
49
Social workers
7
Psychologists
2,885
Other personnel
Source: CMS Provider of Services file.
1,779 clinicians who bill Medicare list Baystate Medical Center as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.
Howard Ying, M.D.,PH.D.
Ophthalmology Physician
NPI 1841236791
See commercial rates for Howard Ying, M.D.,PH.D.Derek Davidson, D.O., MSPT
Physical Medicine & Rehabilitation Physician
NPI 1326238718
See commercial rates for Derek Davidson, D.O., MSPTMichael Woods, D.O.
Physical Medicine & Rehabilitation Physician
NPI 1598702128
See commercial rates for Michael Woods, D.O.David Bowers, M.D.
Physical Medicine & Rehabilitation Physician
NPI 1457391997
See commercial rates for David Bowers, M.D.John Pantuosco
Physical Medicine & Rehabilitation Physician
NPI 1619327913
See commercial rates for John PantuoscoDavid Lally, M.D.
Ophthalmology Physician
NPI 1457686586
See commercial rates for David Lally, M.D.Fadi Alkhatib, DO
Allergy & Immunology Physician
NPI 1972869717
See commercial rates for Fadi Alkhatib, DOScott Cooper, M.D.
Physical Medicine & Rehabilitation Physician
NPI 1235175530
See commercial rates for Scott Cooper, M.D.Erin Watson, DO
Physical Medicine & Rehabilitation Physician
NPI 1699960716
See commercial rates for Erin Watson, DOShilpa Gulati, M.D.
Ophthalmology Physician
NPI 1417375577
See commercial rates for Shilpa Gulati, M.D.Carter Tallman, MD
Rheumatology Physician
NPI 1760479075
See commercial rates for Carter Tallman, MDScott Halista, MD
Rheumatology Physician
NPI 1548257496
See commercial rates for Scott Halista, MDRebecca Soares, M.D.
Retina Specialist (Ophthalmology) Physician
NPI 1811346414
See commercial rates for Rebecca Soares, M.D.Andrew Lam, M.D.
Ophthalmology Physician
NPI 1952375586
See commercial rates for Andrew Lam, M.D.James Arcoleo, DO
Cardiovascular Disease Physician
NPI 1407885676
See commercial rates for James Arcoleo, DOJonathan Bayuk, DO
Allergy & Immunology Physician
NPI 1588637102
See commercial rates for Jonathan Bayuk, DOJonathan Richmond, M.D.
Hospice and Palliative Medicine (Physical Medicine & Rehabilitation) Physician
NPI 1184819583
See commercial rates for Jonathan Richmond, M.D.Hari Mylvaganam, M.D
Ophthalmology Physician
NPI 1386062040
See commercial rates for Hari Mylvaganam, M.DRonald Paasch, M.D.
Physical Medicine & Rehabilitation Physician
NPI 1609834670
See commercial rates for Ronald Paasch, M.D.Michael Zavaski, MD
Urology Physician
NPI 1427491919
See commercial rates for Michael Zavaski, MDDonald Griger, MD
Rheumatology Physician
NPI 1205823515
See commercial rates for Donald Griger, MDAntonio Valentin, MD
Rheumatology Physician
NPI 1124238985
See commercial rates for Antonio Valentin, MDMichael Habeeb, MD
Diagnostic Radiology Physician
NPI 1063629327
See commercial rates for Michael Habeeb, MDMichael Rossen, M.D.
Neurology Physician
NPI 1689675761
See commercial rates for Michael Rossen, M.D.Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.
Revenue, expenses and income Baystate Medical Center reported to Medicare for Oct 1, 2024 to Sep 30, 2025. Percentages are of net patient revenue.
| Line | Amount | Share |
|---|---|---|
| Gross patient revenue (charges) | $4B | 226.8% |
| Inpatient | $1.6B | 92.4% |
| Outpatient | $2.4B | 134.4% |
| Contractual allowances and discounts | -$2.2B | -126.8% |
| Net patient revenue | $1.8B | 100.0% |
| Operating expenses | -$1.8B | -101.7% |
| Operating income from patient care | -$29.4M | -1.7% |
| Other income | $180.2M | 10.3% |
| Contributions and donations | $1.3M | 0.1% |
| Investment income | $8.6M | 0.5% |
| COVID-19 relief funding | $7.5M | 0.4% |
| Other | $162.9M | 9.3% |
| Net income | $150.8M | 8.6% |
| Line | Amount | Share |
|---|---|---|
| Traditional Medicare | $910.6M | 22.8% |
| Medicaid (including managed care) | $840.2M | 21.0% |
| Other payers and self-pay | $2.2B | 56.1% |
| Total charges | $4B | 100.0% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830947, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.
Computed from Baystate Medical Center's latest cost report.
-1.7%
Operating margin
Operating income from patient care / net patient revenue
7.8%
Total margin
Net income / net patient revenue plus other income
12.0%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
41% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$41.63
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
8.8%
Return on assets
Net income for a year / total assets
14.8%
Return on equity
Net income for a year / fund balance
0.44
Long-term debt to fund balance
Mortgages, notes and loans / fund balance
2.94
Current ratio
Current assets / current liabilities
2.03
Quick ratio
Cash, temporary investments and net receivables / current liabilities
48 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
42 days
Days in patient receivables
Net patient receivables / daily net patient revenue
45 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
1.12
Asset turnover
Total revenue for a year / total assets
18.7 years
Average age of plant
Accumulated depreciation / depreciation for a year
Source: CMS cost report (HCRIS, Form 2552-10), report 830947, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
What Baystate Medical Center owned and owed at the end of its reporting period (Sep 2025), across all fund types: $1.7B in total assets and a $1B fund balance.
| Line | Amount | Of total assets |
|---|---|---|
| Cash and temporary investments | $227.1M | 13.2% |
| Patient receivables, net | $200.8M | 11.7% |
| Inventory | $34.4M | 2.0% |
| Total current assets | $620.4M | 36.0% |
| Property and equipment, net of depreciation | $631.7M | 36.7% |
| Investments and other assets | $469.1M | 27.3% |
| Total assets | $1.7B | 100.0% |
| Current liabilities | $210.9M | 12.3% |
| Long-term debt | $447.2M | 26.0% |
| Total liabilities | $700.3M | 40.7% |
| Fund balance (net assets) | $1B | 59.3% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830947, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Care Baystate Medical Center provided without full payment, as reported on Worksheet S-10 of its cost report.
$6.3M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$33.3M
Bad debt
Patient bills written off as uncollectible, at charges
$9.7M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$28.4M
Total unreimbursed and uncompensated care
1.6% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)
Source: CMS cost report (HCRIS, Form 2552-10), report 830947, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Baystate Medical Center's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.
| Fiscal year ending | Sep 2020 | Sep 2021 | Sep 2022 | Sep 2023 | Sep 2024 | Sep 2025 |
|---|---|---|---|---|---|---|
| Net patient revenue | $1.3B | $1.4B | $1.5B | $1.6B | $1.6B | $1.8B |
| Operating expenses | $1.4B | $1.5B | $1.7B | $1.7B | $1.8B | $1.8B |
| Operating margin | -9.3% | -4.8% | -15.0% | -10.7% | -7.7% | -1.7% |
| Net income | $95.2M | $195.7M | -$165.3M | $27.6M | $38.9M | $150.8M |
| Total assets | $1.9B | $1.9B | $1.5B | $1.6B | $1.7B | $1.7B |
| Discharges | 36,192 | 38,519 | 38,909 | 38,993 | 40,131 | 40,661 |
| Inpatient days | 203,685 | 221,517 | 227,846 | 228,025 | 229,353 | 231,455 |
| Medicare Advantage days | 32,537 | 40,314 | 42,929 | 50,343 | 53,041 | 54,786 |
| Beds | 735 | 742 | 767 | 780 | 768 | 768 |
| Employees (FTE) | 6,382 | 6,513 | 6,867 | 6,945 | 6,837 | 6,567 |
Source: CMS cost report (HCRIS, Form 2552-10), report 830947, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Each cost center Baystate Medical Center reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Drugs charged to patients | $415.6M | $1B | 0.41 | 2,357 | |
| Impl. dev. charged to patients | $105.7M | $153.3M | 0.69 | ||
| Medical supplies charged to patient | $137,695 | $90.9M | $236.9M | 0.38 | |
| Laboratory | $20.3M | $88.6M | $199.3M | 0.44 | 33,153 |
| Clinic | $40.2M | $82.3M | $144.9M | 0.57 | 112,481 |
| Emergency | $31.8M | $73M | $261.8M | 0.28 | 62,611 |
| Operating room | $25.2M | $69.9M | $307.4M | 0.23 | 104,561 |
| Radiology-diagnostic | $15.1M | $30.9M | $186M | 0.17 | 34,298 |
| Recovery room | $10.8M | $22M | $31.6M | 0.70 | 27,764 |
| Asc (non-distinct part) | $6.8M | $14.8M | $10.8M | 1.36 | 22,302 |
| Clinic | $6.5M | $14.3M | $15.1M | 0.94 | 29,716 |
| Rehab services | $7.4M | $13.9M | $44.5M | 0.31 | 15,832 |
| Respiratory therapy | $6.5M | $13.7M | $85.8M | 0.16 | 2,977 |
| Cardiac catheterization | $6.6M | $13.4M | $168.6M | 0.08 | 10,373 |
| Observation beds (non-distinct part | $12.7M | $30.9M | 0.41 | ||
| Observation beds (distinct part) | $5.5M | $12.6M | $28.8M | 0.44 | 15,349 |
| Delivery room & labor room | $13.3M | $10.4M | $28M | 0.37 | 20,903 |
| Radiology-therapeutic | $2.1M | $10.1M | $117.4M | 0.09 | 25,565 |
| Ct scan | $2.6M | $8.4M | $182.5M | 0.05 | 5,765 |
| Electrocardiology | $3M | $7M | $73.4M | 0.10 | 7,178 |
| Electroencephalography | $3.3M | $7M | $29M | 0.24 | 8,734 |
| Anesthesiology | $784,047 | $6.4M | $31.6M | 0.20 | 602 |
| Radioisotope | $291,781 | $6.1M | $18.1M | 0.33 | 3,566 |
| Mri | $1.5M | $5.4M | $41.1M | 0.13 | 6,810 |
| Intravenous therapy | $1.4M | $4.6M | $14.3M | 0.32 | 4,194 |
| Pulmonary function testing | $2.3M | $4.6M | $9.1M | 0.50 | 6,510 |
| Blood storing processing & trans. | $1.6M | $4.1M | $41.8M | 0.10 | 2,858 |
| Renal dialysis | $1.8M | $3.8M | $5.2M | 0.73 | 3,078 |
| Psychiatric/psychological services | $1.1M | $3.2M | $3.9M | 0.82 | 2,303 |
| Cardiac rehabilitation | $1.4M | $3.2M | $4.6M | 0.70 | 7,381 |
| Clinic-psych | $320,715 | $855,024 | $514,154 | 1.66 | 2,674 |
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Adults & pediatrics | $107.8M | $258.6M | $313.6M | 0.82 | 296,465 |
| Intensive care unit | $12.8M | $27.5M | $41.8M | 0.66 | 23,036 |
| Coronary care unit | $11.8M | $25.3M | $38.5M | 0.66 | 29,496 |
| Neonatal icu | $11.9M | $23.6M | $47.9M | 0.49 | 15,641 |
| Subprovider - ipf | $5.3M | $10.9M | $23.7M | 0.46 | 12,986 |
| Nursery | $6.8M | $9.8M | 0.70 | 6,933 |
| Department | Salaries | Direct cost | Paid hours | Average hourly wage | Square feet |
|---|---|---|---|---|---|
| Pharmacy | $21.3M | $324M | 445,681 | $47.66 | 18,971 |
| Administrative & general | $67M | $280.5M | 1,914,816 | $34.85 | 403,254 |
| Central services & supply | $7.8M | $198M | 294,746 | $26.39 | 24,409 |
| Employee benefits department | $2.8M | $149.5M | 37,554 | $75.71 | 2,467 |
| I&r services-other prgm costs apprv | $4.9M | $50.9M | 2,008 | ||
| Cap rel costs-mvble equip | $45.8M | ||||
| Cap rel costs-bldg & fixt | $39.3M | 1,737,964 | |||
| I&r services-salary & fringes apprv | $29.2M | $29M | 1,539 | ||
| Operation of plant | $6.5M | $19.1M | 199,217 | $32.60 | 21,867 |
| Medical records & library | $12.1M | $15M | 291,688 | $41.33 | 12,310 |
| Housekeeping | $10.7M | $13.6M | 494,372 | $21.66 | 16,182 |
| Maintenance & repairs | $5.2M | $13.4M | 120,024 | $43.73 | 32,848 |
| Nursing administration | $8.2M | $8.7M | 141,925 | $57.43 | 2,645 |
| Dietary | $8.9M | $8.3M | 374,154 | $23.78 | 73,071 |
| Laundry & linen service | $5M | 1,204 | |||
| Nursing program | $4M | 233 | |||
| Social service | $1.6M | $1.6M | 40,453 | $39.71 | 869 |
| Midwifery program | $348,844 | $389,444 | 3,806 | ||
| Pharmacy education program | $252,149 | 300 |
Source: CMS cost report (HCRIS, Form 2552-10), report 830947, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.
The factors Medicare uses to set what it pays Baystate Medical Center for an inpatient stay.
2.06
Case mix index
Higher than 82% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
Major teaching hospital
Teaching status
0.47 residents per bed
Medicare-funded interns and residents per bed (FY 2027).
39.5%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
11,201
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).
| IPPS fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 | FY 2027 |
|---|---|---|---|---|---|---|---|
| Case mix index | 1.86 | 1.86 | 1.89 | 1.91 | 1.94 | 2.01 | 2.06 |
| Wage index | 1.267 | 1.284 | 1.297 | 1.242 | 1.313 | 1.288 | 1.307 |
| Readmissions adjustment | -0.17% | -0.26% | -0.12% | -0.29% | -1.34% | -1.74% | -1.89% |
| Value-based purchasing adjustment | -0.19% | -0.52% | -0.52% | -1.39% | -0.57% | -0.83% | -1.12% |
| Medicare inpatient stays | 13,286 | 13,286 | 12,172 | 11,880 | 11,447 | 11,272 | 11,201 |
Source: CMS IPPS final rule Impact File (FY 2027).
Organizations Baystate Medical Center reports to Medicare as owners or with operational control.
Baystate Health, Inc
5% or greater direct ownership interest, 100%, since 2005
Baystate Administrative Services, Inc.
Operational/managerial control, since 1986
Baystate Medical Center Inc.
Operational/managerial control, since 1983
Sources: CMS Hospital All Owners.
The officers and board members on Baystate Medical Center's Medicare enrollment and on the IRS Form 990 filed under its tax ID.
Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 22 of 25 are shown.
| Name | Title |
|---|---|
| Peter D Banko | Trustee/president & CEO - Bh |
| Raymond Mccarthy | SVP, CFO & Treas Bh (thru 4/22/25) |
| Douglas Salvador MD | Svp/cqo Bh, CMO Bmc (thru 10/23/24) |
| Ronald P Bryant | Pres And COO - Bmc (as Of 10/1/24) |
| Joanne Miller | Vp/chief Nursing Off. (thru 9/12/25) |
| Laurie Martin | CFO & Treasurer - Bh (as Of 4/22/25) |
| Kristin R Delaney | Clerk/director Strategy |
| Nancy Remillard | Asst. Clerk Of The Corp |
| Colleen W Holmes Vice Chair | (to 1/1/25)/chair (as Of 1/1/25)/trustee |
Board members: Nicolas Jabbour MD, Wayne Duke MD, Stuart Anfang MD, Akinyele K Lovelace DO, Sara Rourke MD, Antonio E Dos Santos, Claudia R Coplein DO, Denise R Jordan, Harriet A Deverry, Irene Rodriguez-Martin, Julie Quink, Keith Nesbitt, Linda Thompson, Madeline Landrau, Maria P Goncalves, Mark A O'Connell, Paul C Picknelly, Richard Bossie, Robert J Bacon, Ruth H Constantine, William R Webber.
Source: IRS Form 990 Part VII filed by Baystate Medical Center Inc (EIN 04-2790311), via the IRS e-file data. A health system's return can cover several hospitals.
340B drug pricing program
Participating since 2003
340B ID DSH220077, registered as a disproportionate share hospital; 42 registered outpatient sites; 172 active contract pharmacies. Authorizing official: Laurie Martin, CFO.
Source: HRSA 340B Office of Pharmacy Affairs Information System.
Accountable care organization (Medicare Shared Savings Program)
Pioneer Valley Accountable Care, LLC
ACO A5040, current agreement since 2026. Public reporting page
Source: CMS Shared Savings Program participants, 2026, matched on Baystate Medical Center's legal name.
Helipad
Baystate Medical Ctr
FAA location ID 6MA5, a medical-use heliport at the hospital.
Source: FAA National Airspace System Resource data, cycle 2026-10-01.
Baystate medical center
CCN 22S077, certified 1985, Medicare prospective payment
Source: Worksheet S-2 Part I of Baystate Medical Center's latest Medicare cost report (HCRIS).
About Baystate Medical Center's rates and hospital price transparency.
For MRI brain before and after contrast (CPT 70553), published negotiated rates at Baystate Medical Center range from $1,334 to $2,366 across 3 insurers. Blue Cross Blue Shield's rate is $1,334. The median at nearby comparable hospitals is $1,060. What a patient pays depends on their plan's deductible, coinsurance and network status.
For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Baystate Medical Center range from $1,334 to $2,035 across 3 insurers. Aetna's rate is $2,035. The median at nearby comparable hospitals is $824. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Colonoscopy with biopsy (CPT 45380), published negotiated rates at Baystate Medical Center range from $1,736 to $4,178 across 2 insurers. Cigna's rate is $4,178. The median at nearby comparable hospitals is $4,518. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Vaginal delivery, hospital stay (MS-DRG 807), published negotiated rates at Baystate Medical Center range from $3,268 to $8,076 across 2 insurers. UnitedHealthcare's rate is $8,076. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Screening mammography, bilateral (CPT 77067), published negotiated rates at Baystate Medical Center range from $239 to $464 across 3 insurers. Aetna's rate is $464. The median at nearby comparable hospitals is $285. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Major lower-extremity joint replacement without MCC (MS-DRG 470), published negotiated rates at Baystate Medical Center range from $18,644 to $21,287 across 2 insurers. The median at nearby comparable hospitals is $40,489. What a patient pays depends on their plan's deductible, coinsurance and network status.
Baystate Medical Center has a CMS overall hospital star rating of 2 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is lower than 73% of US hospitals.
Yes. CMS counts 0.47 Medicare-funded residents per bed at Baystate Medical Center for fiscal year 2027, so it is a major teaching hospital.
Yes. Under the Hospital Readmissions Reduction Program, Medicare cuts Baystate Medical Center's base inpatient payments by an estimated 1.89% in fiscal year 2027 for more readmissions than expected.
In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (807 discharges), heart failure and shock with mcc (601 discharges), endovascular cardiac valve replacement and supplement procedures without mcc (216 discharges).
Baystate Medical Center's Medicare case mix index is 2.06 for fiscal year 2027, higher than 82% of hospitals paid under the inpatient prospective payment system.
Baystate Medical Center reported 40,661 inpatient discharges and 231,455 inpatient days from Oct 1, 2024 to Sep 30, 2025.
Baystate Medical Center reported 6,567 full-time-equivalent employees on payroll from Oct 1, 2024 to Sep 30, 2025.
Baystate Medical Center reported $1.8B in net patient revenue on $4B of gross charges for Oct 1, 2024 to Sep 30, 2025, an operating margin of -1.7%, and net income of $150.8M.
Baystate Medical Center reported $28.4M of unreimbursed and uncompensated care for Oct 1, 2024 to Sep 30, 2025, including $6.3M of charity care at cost.
Baystate Medical Center's Medicare enrollment lists Peter Banko as President & CEO Baystate Health since 2024.
Insurers' price transparency files list Baystate Medical Center under employer identification number 04-2790311 (Baystate Medical Center INC). 54 health plans and networks list 04-2790311 for it.
Yes. HRSA's 340B database lists Baystate Medical Center (340B ID DSH220077) as a participating disproportionate share hospital since 2003, with 172 active contract pharmacies.
1,779 clinicians who bill Medicare list Baystate Medical Center as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are internal medicine physician (288), family nurse practitioner (146), medical physician assistant (133).
Yes. CMS's Provider of Services file lists The Joint Commission as the accrediting organization for Baystate Medical Center, effective 2011.
In its Medicare enrollment, Baystate Medical Center reports Baystate Health, Inc as 5% or greater direct ownership interest (100%).
CMS lists 49 services at Baystate Medical Center, including Acute Renal Dialysis, Adult Inpatient Psychiatric Care, Anesthesia, Audiology, Cardiac Catheterization Lab, Cardiac Thoracic Surgery.
In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at Baystate Medical Center came from ZIP codes 01020 (1,122), 01109 (1,089), 01085 (995).
Baystate Medical Center has 768 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. 716 are Medicare-certified beds in CMS's Provider of Services file. Facility type: Short Term Acute Care Hospital.
Baystate Medical Center is located at 759 Chestnut Street, Springfield, MA 01199. Its main phone number is (413) 794-0000.
Baystate Medical Center's CMS Certification Number (CCN), also called its Medicare provider number, is 220077.
The National Provider Identifier (NPI) on file for Baystate Medical Center is 1487655064.
Baystate Medical Center is affiliated with Baystate Health.
Baystate Medical Center lists 32 in-network payers, including Aetna, Ameri Health, Aspirus Health Plan, Avera Health Plans, and is Medicare-certified. Insurance acceptance may vary by plan, so confirm coverage with your insurer or the hospital's billing department.
173 disclosed rate categories. Each shows the payer, category, code type and group with its code range, and contract type, along with how the rate compares with the state average.
Under 45 CFR Part 180, every US hospital must publish a machine-readable file of its standard charges, including gross charges, discounted cash prices and payer-specific negotiated rates, in the CMS template format. PayerPrice can help hospitals publish and maintain these files.
A chargemaster (charge description master, or CDM) is a hospital's master list of billable items, with codes, descriptions and gross charges. A chargemaster review looks at those lines for accuracy and pricing. PayerPrice can help hospitals review their chargemaster; contact us to discuss your needs.
For hospital finance and compliance teams
The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.
We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.
{
"description": "MRI of brain (no contrast)",
"code_information": [
{ "code": "611", "type": "RC" },
{ "code": "70551", "type": "CPT" }
],
"standard_charges": [{
"setting": "outpatient",
"minimum": 250,
"maximum": 400,
"gross_charge": 1200,
"discounted_cash": 1080,
"payers_information": [
{
"payer_name": "Platform Health Insurance",
"plan_name": "PPO",
"methodology": "fee schedule",
"standard_charge_dollar": 400
},
{
"payer_name": "Region Health Insurance",
"plan_name": "HMO",
"methodology": "fee schedule",
"standard_charge_dollar": 250
}
]
}]
}Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.
What a review covers