Baystate Health · Palmer, MA
4 of 5
CMS star rating
46
Beds
3,653
Inpatient discharges a year
$96.5M
Net patient revenue a year
36
In-network payers
Baystate Wing Hospital -Palmer Medical Center is a 46-bed voluntary non-profit - other hospital in Palmer, MA, affiliated with Baystate Health. Below you'll find publicly disclosed negotiated rates and facility details, including 36 in-network payers and 143 disclosed rate categories.
The 24 services Baystate Wing Hospital -Palmer Medical Center most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.
Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.
CT imaging
CPT 74177
$813 - $2,074
from 4 insurers · median $1,016
Common here, based on CMS Medicare volume
Medicine & Surgery
CPT 47562
$5,623 - $16,979
from 3 insurers · median $6,983
24 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
Mammography
CPT 77067
$275 - $543
from 4 insurers · median $438
Common here, based on CMS Medicare volume
Medicine & Surgery
CPT 49505
$4,746 - $10,270
from 3 insurers · median $5,682
23 Medicare claims in Level 1 Abdominal/Peritoneal/Biliary and Related Procedures (CMS 2024)
CT imaging
CPT 70450
$329 - $1,108
from 4 insurers · median $567
Common here, based on CMS Medicare volume
Digestive procedures
CPT 49650
$5,623 - $16,979
from 3 insurers · median $7,028
24 Medicare claims in Level 1 Laparoscopy and Related Services (CMS 2024)
Cardiology and vascular testing
CPT 93306
$787 - $1,596
from 3 insurers · median $1,276
Common here, based on CMS Medicare volume
X-ray and bone density
CPT 71046
$60 - $231
from 3 insurers · median $200
Common here, based on CMS Medicare volume
Digestive procedures
CPT 45380
$1,736 - $3,431
from 3 insurers · median $2,984
Common here, based on CMS Medicare volume
Gynecology
CPT 58571
$5,623 - $30,299
from 3 insurers · median $9,486
Typical for a hospital with this service line
Nuclear imaging
CPT 78452
$2,424 - $3,932
from 4 insurers · median $3,698
Common here, based on CMS Medicare volume
Digestive procedures
CPT 43239
$2,134 - $2,984
from 3 insurers · median $2,348
Common here, based on CMS Medicare volume
Digestive procedures
CPT 45385
$344 - $3,431
from 4 insurers · median $2,263
Common here, based on CMS Medicare volume
CT imaging
CPT 74176
$675 - $1,608
from 4 insurers · median $906
Common here, based on CMS Medicare volume
Medicine & Surgery
CPT 66984
$1,931 - $5,192
from 3 insurers · median $3,585
Typical for a hospital with this service line
Ultrasound
CPT 76830
$232 - $793
from 4 insurers · median $501
Common here, based on CMS Medicare volume
Ultrasound
CPT 76856
$216 - $793
from 4 insurers · median $501
Common here, based on CMS Medicare volume
MRI imaging
CPT 70553
$813 - $2,366
from 4 insurers · median $1,060
Common here, based on CMS Medicare volume
CT imaging
CPT 71260
$518 - $1,108
from 4 insurers · median $666
Common here, based on CMS Medicare volume
Ultrasound
CPT 76705
$199 - $793
from 4 insurers · median $496
Common here, based on CMS Medicare volume
Medicine & Surgery
CPT 55866
$5,717 - $30,299
from 2 insurers · median $18,008
Typical for a hospital with this service line
Gynecology
CPT 58661
$5,623 - $16,979
from 3 insurers · median $7,118
Typical for a hospital with this service line
Ultrasound
CPT 76642
$128 - $793
from 4 insurers · median $460
Common here, based on CMS Medicare volume
Gynecology
CPT 58558
$3,585 - $9,253
from 3 insurers · median $4,402
Typical for a hospital with this service line
Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.
| Insurer | Services | Median % of Medicare | Above nearby | Below nearby |
|---|---|---|---|---|
| Insurer A* | 24 | 280% | 12 | 3 |
| Insurer B* | 22 | 261% | 0 | 11 |
| Insurer C* | 23 | 259% | 16 | 6 |
| Insurer D* | 14 | 238% | 8 | 3 |
How we chose these services: 3 appear in this hospital's own Medicare claims, 16 are common here based on CMS Medicare volume, and 5 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Baystate Wing Hospital -Palmer Medical Center, or start a free trial.
Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.
Quality
4 of 5 stars
Doctors and services
Accredited by The Joint Commission
Finances
$96.5M net patient revenue
Ownership and leadership
Owned by Baystate Health, Inc
The employer identification numbers (EINs) health plans and networks list for Baystate Wing Hospital -Palmer Medical Center in the in-network rate files they publish, with the organization NPIs billed under each.
| Tax ID (EIN) | Plans and networks listing it | Organization NPIs |
|---|---|---|
| 22-2519813Baystate Wing Hospital Corporation | 52Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 47 more | 1962410233 Baystate Wing Hospital Corporation1992880736 Baystate Wing Hospital Corporation1518009273 Baystate Wing Hospital Corporationand 7 more |
Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.
40 Wright Street, Palmer, MA 01069
(413) 283-7651
How Baystate Wing Hospital -Palmer Medical Center compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.
Overall star rating
4 of 5
Higher than 58% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
No different on 5 measures
0 better, 5 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 1 of 2 measures
1 better, 1 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Worse on 2 of 6 measures
0 better, 4 no different, 2 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
3 of 5
Lower than 40% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
65%
Lower than 73% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Not penalized
Not among the worst-performing 25%
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
0.92
Lower than 65% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better
Time in the ER before going home
214 min
Higher than 87% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
60%
Lower than 62% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better
| Measure | Result | Period |
|---|---|---|
| Overall star ratingCMS: Overall hospital quality star rating | 4 of 5 | |
| Death rates | No different on 5 measures | |
| Safety | Better on 1 of 2 measures | |
| Readmissions | Worse on 2 of 6 measures | |
| Patient survey ratingCMS: Summary star rating | 3 of 5 | 2024-10-01 to 2025-09-30 |
| Would definitely recommendCMS: "YES", patients would definitely recommend the hospital | 65% | 2024-10-01 to 2025-09-30 |
| Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction | Not penalized | 2026 |
| Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90) | 0.92 | 2022-07-01 to 2024-06-30 |
| Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 214 min | 2024-10-01 to 2025-09-30 |
| Sepsis careCMS: Appropriate care for severe sepsis and septic shock | 60% | 2024-10-01 to 2025-09-30 |
Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.
How Medicare adjusts Baystate Wing Hospital -Palmer Medical Center's inpatient payments for its readmissions, quality and cost results.
-0.64% on Medicare payments
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
+0.40% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.
Source: CMS IPPS final rule Impact File (FY 2027).
Each result CMS publishes for Baystate Wing Hospital -Palmer Medical Center, beside the US median and the average of MA hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.
Risk-adjusted 30-day death rates and surgical complications; lower is better.
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 | Not Available | 4.091 | |||
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 1,307 cases | 3.7 | 3.9 | 3.416 | Better than 62% of US hospitals | |
| Death rate for heart attack patients2022-07-01 to 2025-06-30 · 26 cases | 12.6 | 11.8 | 11.44 | Worse than 75% of US hospitals | |
| Death rate for CABG surgery patients2022-07-01 to 2025-06-30 | Not Available | 2.108 | |||
| Death rate for COPD patients2022-07-01 to 2025-06-30 · 161 cases | 7.9 | 8.5 | 7.486 | Better than 65% of US hospitals | |
| Death rate for heart failure patients2022-07-01 to 2025-06-30 · 379 cases | 7.8 | 11 | 9.785 | Better than 95% of US hospitals | |
| Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 353 cases | 14.8 | 15.2 | 13.44 | Better than 55% of US hospitals | |
| Death rate for stroke patients2023-07-01 to 2025-06-30 · 74 cases | 18.1 | 11.6 | 11.76 | Worse than 96% of US hospitals | |
| Pressure ulcer rate2022-07-01 to 2024-06-30 · 1,859 cases | 0.38 | 0.51 | 0.6721 | No Different Than the National Rate | Better than 69% of US hospitals |
| Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 | Not Available | 175 | |||
| Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 2,876 cases | 0.2 | 0.2 | 0.2083 | No Different Than the National Rate | Better than 46% of US hospitals |
| In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 2,853 cases | 0.33 | 0.27 | 0.296 | No Different Than the National Rate | Worse than 91% of US hospitals |
| Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 101 cases | 2.31 | 2.29 | 2.482 | No Different Than the National Rate | Worse than 55% of US hospitals |
| Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 | Not Available | 1.613 | Number of Cases Too Small | ||
| Postoperative respiratory failure rate2022-07-01 to 2024-06-30 | Not Available | 9.192 | Number of Cases Too Small | ||
| Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 106 cases | 3.35 | 3.4 | 3.743 | No Different Than the National Rate | Better than 55% of US hospitals |
| Postoperative sepsis rate2022-07-01 to 2024-06-30 | Not Available | 5.331 | Number of Cases Too Small | ||
| Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 28 cases | 1.75 | 1.72 | 1.756 | No Different Than the National Rate | Worse than 66% of US hospitals |
| Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 146 cases | 1.05 | 1.02 | 1.044 | No Different Than the National Rate | Worse than 64% of US hospitals |
Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Hospital return days for heart attack patients2022-07-01 to 2025-06-30 | Not Available | 18.16 | |||
| Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 426 cases | 12.9 | 1.25 | 17.34 | Worse than 66% of US hospitals | |
| Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 347 cases | 4.1 | 3.85 | 17.01 | Worse than 50% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30 | Not Available | ||||
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 · 661 cases | 13 | 12.9 | 12.66 | No Different Than the National Rate | Worse than 50% of US hospitals |
| Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 | Not Available | 10.92 | Number of Cases Too Small | ||
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 | Not Available | 5.182 | Number of Cases Too Small | ||
| Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 89 cases | 0.9 | 1 | 0.9596 | No Different than expected | Better than 68% of US hospitals |
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 | Not Available | 14.76 | |||
| Rate of readmission for CABG2023-07-01 to 2025-06-30 | Not Available | 10.82 | |||
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 224 cases | 21.1 | 19.8 | 20.36 | Worse than 89% of US hospitals | |
| Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 439 cases | 19.9 | 21.3 | 22.03 | Better than 89% of US hospitals | |
| Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 | Not Available | 5.709 | |||
| Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 395 cases | 16.7 | 17.2 | 17.81 | Better than 73% of US hospitals |
Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.2107 | |||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 1.812 | |||
| Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30 | 575 | 1,370 | 8,303 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 0.433 | 0.9835 | 8.287 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 4.273 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30 | Not Available | 0.4759 | |||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.2845 | |||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 1.932 | |||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30 | 965 | 1,799 | 7,314 | ||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 0.687 | 1.377 | 8.986 | ||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 5.818 | ||
| Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30 | Not Available | 0.6647 | |||
| SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.3618 | |||
| SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.379 | |||
| SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30 | 2 | 61 | 149 | ||
| SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30 | 0.052 | 1.591 | 3.928 | ||
| SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30 | 0 | 1 | 3.531 | ||
| SSI - Colon Surgery2024-10-01 to 2025-09-30 | Not Available | 0.7845 | |||
| SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.4656 | |||
| SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 3.886 | |||
| SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30 | Not Available | 72.32 | |||
| SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30 | Not Available | 0.6066 | |||
| SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30 | Not Available | 0.7955 | |||
| SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30 | Not Available | 1.451 | |||
| MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.2428 | |||
| MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.383 | |||
| MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30 | 14,813 | 14,451 | 69,453 | ||
| MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30 | 0.423 | 0.567 | 4.799 | ||
| MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 3.018 | ||
| MRSA Bacteremia2024-10-01 to 2025-09-30 | Not Available | 0.6915 | |||
| Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.084 | 0.127 | 0.2286 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30 | 1.656 | 0.747 | 0.9902 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30 | 14,813 | 13,646 | 64,881 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30 | 3.991 | 5.683 | 33.9 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30 | 2 | 2 | 16.5 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30 | 0.501 | 0.279 | 0.4375 | No Different than National Benchmark | Worse than 76% of US hospitals |
How recent inpatients answered each survey question, with CMS's star rating per topic.
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Room was "always" clean2024-10-01 to 2025-09-30 · 640 cases | 68 | 73 | 69.54 | Worse than 71% of US hospitals | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 640 cases | 8 | 8 | 10.27 | Better than 47% of US hospitals | |
| Room was "usually" clean2024-10-01 to 2025-09-30 · 640 cases | 24 | 18 | 20.2 | ||
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 640 cases | 86 | 87 | 85.15 | Worse than 53% of US hospitals | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 · 640 cases | 3 | 4 | 3.13 | Worse than 53% of US hospitals | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 · 640 cases | 77 | 80 | 79.3 | Worse than 65% of US hospitals | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 640 cases | 91 | 91 | 91.43 | Worse than 49% of US hospitals | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 640 cases | 4 | 4 | 4.75 | Worse than 42% of US hospitals | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 · 640 cases | 3 | 3 | 3.463 | Worse than 49% of US hospitals | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 640 cases | 19 | 16 | 15.95 | ||
| Doctors "always" communicated well2024-10-01 to 2025-09-30 · 640 cases | 77 | 79 | 78.45 | Worse than 63% of US hospitals | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 640 cases | 90 | 91 | 90.5 | Worse than 55% of US hospitals | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 640 cases | 6 | 5 | 5.893 | Worse than 56% of US hospitals | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 · 640 cases | 3 | 3 | 3.019 | Worse than 37% of US hospitals | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 640 cases | 17 | 16 | 15.66 | ||
| Staff "always" explained2024-10-01 to 2025-09-30 · 640 cases | 57 | 61 | 60.82 | Worse than 72% of US hospitals | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 640 cases | 74 | 77 | 76.96 | Worse than 72% of US hospitals | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 640 cases | 22 | 19 | 19.86 | Worse than 65% of US hospitals | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 · 640 cases | 2 | 3 | 2.704 | Worse than 53% of US hospitals | |
| Staff "usually" explained2024-10-01 to 2025-09-30 · 640 cases | 21 | 19 | 19.32 | ||
| Discharge information - linear mean score2024-10-01 to 2025-09-30 · 640 cases | 84 | 86 | 86.83 | Worse than 66% of US hospitals | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 640 cases | 16 | 13 | 12.75 | Worse than 72% of US hospitals | |
| Discharge information - star rating2024-10-01 to 2025-09-30 · 640 cases | 3 | 3 | 3.648 | Worse than 45% of US hospitals | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 640 cases | 84 | 87 | 87.25 | Worse than 72% of US hospitals | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 640 cases | 22 | 14 | 13.96 | Worse than 91% of US hospitals | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 640 cases | 78 | 86 | 86.04 | Worse than 91% of US hospitals | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 640 cases | 73 | 74 | 73.88 | Worse than 52% of US hospitals | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 640 cases | 7 | 7 | 7.232 | Worse than 47% of US hospitals | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 640 cases | 20 | 19 | 18.89 | ||
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 640 cases | 74 | 77 | 76.98 | Worse than 70% of US hospitals | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 640 cases | 7 | 6 | 6.357 | Worse than 64% of US hospitals | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 640 cases | 19 | 17 | 16.66 | ||
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 640 cases | 83 | 85 | 84.46 | Worse than 66% of US hospitals | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 640 cases | 4 | 3 | 4.036 | Worse than 51% of US hospitals | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 640 cases | 13 | 11 | 11.5 | ||
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 640 cases | 11 | 8 | 9.911 | Worse than 75% of US hospitals | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 640 cases | 25 | 20 | 22.54 | ||
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 640 cases | 64 | 72 | 67.55 | Worse than 79% of US hospitals | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 640 cases | 86 | 88 | 86.72 | Worse than 69% of US hospitals | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 640 cases | 3 | 3 | 2.981 | Worse than 45% of US hospitals | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 · 640 cases | 72 | 74 | 74.29 | Worse than 62% of US hospitals | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 640 cases | 9 | 9 | 9.679 | Better than 48% of US hospitals | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 640 cases | 19 | 16 | 16.04 | ||
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 640 cases | 72 | 75 | 75.66 | Worse than 67% of US hospitals | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 640 cases | 5 | 5 | 6.125 | Better than 49% of US hospitals | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 640 cases | 23 | 20 | 18.21 | ||
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 640 cases | 75 | 77 | 77 | Worse than 58% of US hospitals | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 640 cases | 4 | 4 | 4.946 | Better than 45% of US hospitals | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 640 cases | 21 | 19 | 18.05 | ||
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 640 cases | 85 | 86 | 85.23 | Worse than 56% of US hospitals | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 640 cases | 3 | 3 | 3.125 | Worse than 50% of US hospitals | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 640 cases | 12 | 11 | 11.64 | ||
| "Always" quiet at night2024-10-01 to 2025-09-30 · 640 cases | 41 | 59 | 47.63 | Worse than 96% of US hospitals | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 640 cases | 20 | 9 | 17.7 | Worse than 92% of US hospitals | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 · 640 cases | 39 | 31 | 34.68 | ||
| Quietness - linear mean score2024-10-01 to 2025-09-30 · 640 cases | 72 | 82 | 74.48 | Worse than 93% of US hospitals | |
| Quietness - star rating2024-10-01 to 2025-09-30 · 640 cases | 2 | 3 | 2.111 | Worse than 76% of US hospitals | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 640 cases | 7 | 5 | 6.143 | Worse than 67% of US hospitals | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 640 cases | 65 | 71 | 69.48 | Worse than 73% of US hospitals | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 640 cases | 85 | 87 | 86.65 | Worse than 67% of US hospitals | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 640 cases | 28 | 23 | 24.38 | ||
| Recommend hospital - star rating2024-10-01 to 2025-09-30 · 640 cases | 3 | 4 | 3.556 | Worse than 58% of US hospitals | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 640 cases | 42 | 47 | 47.23 | Worse than 76% of US hospitals | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 640 cases | 35 | 30 | 30.13 | Worse than 74% of US hospitals | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 640 cases | 23 | 22 | 22.64 | ||
| Summary star rating2024-10-01 to 2025-09-30 · 640 cases | 3 | 3 | 3.056 | Worse than 40% of US hospitals | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 640 cases | 9 | 12 | 11.66 | Better than 80% of US hospitals | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 640 cases | 91 | 88 | 88.34 | Better than 80% of US hospitals |
How often the hospital gave recommended care, and how fast.
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Emergency department volume2024-01-01 to 2024-12-31 | medium | ||||
| Global Malnutrition Composite Score2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31 | Not Available | ||||
| Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 · 3,946 cases | 12 | 8 | 9 | Worse than 78% of US hospitals | |
| Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 | Not Available | 1.188 | |||
| Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31 | Not Available | 0 | |||
| Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 910 cases | 96 | 79 | 84.05 | Better than 90% of US hospitals | |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 405 cases | 230 | 154 | 227 | Worse than 90% of US hospitals | |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 356 cases | 214 | 148 | 219 | Worse than 87% of US hospitals | |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 31 cases | 406 | 247 | 381 | Worse than 88% of US hospitals | |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 19 cases | 412 | 293 | 358 | Worse than 86% of US hospitals | |
| Left before being seen2024-01-01 to 2024-12-31 · 39,537 cases | 3 | 1 | 3.981 | Worse than 78% of US hospitals | |
| Head CT results2024-10-01 to 2025-09-30 · 15 cases | 87 | 74 | 69.39 | Better than 80% of US hospitals | |
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 63 cases | 98 | 97 | 97.12 | Better than 54% of US hospitals | |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31 | Not Available | ||||
| ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31 | Not Available | 30.67 | |||
| Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 830 cases | 18 | 15 | 17.23 | Worse than 73% of US hospitals | |
| Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 78 cases | 60 | 65 | 53.88 | Worse than 62% of US hospitals | |
| Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 63.72 | |||
| Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 81.64 | |||
| Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 78 cases | 85 | 82 | 74.82 | Better than 60% of US hospitals | |
| Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 49 cases | 84 | 94 | 90.31 | Worse than 88% of US hospitals | |
| Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 | Not Available | 97.42 | |||
| Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31 | Not Available | 81 | |||
| Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 · 62 cases | 97 | 94 | 93 | Better than 73% of US hospitals | |
| Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 2,796 cases | 95 | 90 | 91.36 | Better than 69% of US hospitals | |
| Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 | Not Available | 96.17 |
How often scans were ordered when they may not be needed; lower is better.
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30 | 2.3 | 5 | 4.356 | Better than 82% of US hospitals | |
| Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30 | 10.9 | 6.6 | 6.335 | Worse than 85% of US hospitals |
Medicare spending around an inpatient stay compared with the US (1 is the US median).
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31 | 0.99 | 0.99 | 0.9783 | Worse than 47% of US hospitals |
The scores Medicare uses to raise or lower inpatient payments; higher is better.
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| VBP clinical outcomes domain scoreFY 2026 | 33.33 | 20 | 37.36 | Better than 74% of US hospitals | |
| VBP clinical outcomes weighted domain scoreFY 2026 | 8.333 | 5 | 9.341 | Better than 74% of US hospitals | |
| VBP efficiency and cost reduction domain scoreFY 2026 | 20 | 10 | 15.42 | Better than 57% of US hospitals | |
| VBP efficiency and cost reduction weighted domain scoreFY 2026 | 5 | 2.5 | 3.854 | Better than 57% of US hospitals | |
| VBP person and community engagement domain scoreFY 2026 | 36 | 34 | 33.06 | Better than 52% of US hospitals | |
| VBP person and community engagement weighted domain scoreFY 2026 | 9 | 8.75 | 8.266 | Better than 52% of US hospitals | |
| VBP safety domain scoreFY 2026 | 50 | 40 | 34.38 | Better than 64% of US hospitals | |
| VBP safety weighted domain scoreFY 2026 | 12.5 | 10 | 8.595 | Better than 64% of US hospitals | |
| VBP total performance scoreFY 2026 | 34.83 | 29.5 | 30.06 | Better than 69% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| VBP clinical outcomes domain score | 86 | 90 | 65 | 30 | 35 | 33.33 |
| VBP clinical outcomes weighted domain score | 28.67 | 22.5 | 16.25 | 10 | 8.75 | 8.333 |
| VBP efficiency and cost reduction domain score | 20 | Not Available | 0 | 0 | 10 | 20 |
| VBP efficiency and cost reduction weighted domain score | 6.667 | Not Available | 0 | 0 | 2.5 | 5 |
| VBP person and community engagement domain score | 39 | Not Available | Not Available | 7 | 15 | 36 |
| VBP person and community engagement weighted domain score | 13 | Not Available | Not Available | 2.333 | 3.75 | 9 |
| VBP safety domain score | Not Available | Not Available | Not Available | Not Available | 50 | 50 |
| VBP safety weighted domain score | Not Available | Not Available | Not Available | Not Available | 12.5 | 12.5 |
| VBP total performance score | 48.33 | Not Available | Not Available | 12.33 | 27.5 | 34.83 |
Excess readmission ratios by condition; above 1 means more readmissions than expected.
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| READM-30-AMI-HRRP2021-07-01 to 2024-06-30 | N/A | 1.051 | |||
| READM-30-CABG-HRRP2021-07-01 to 2024-06-30 | N/A | 1.024 | |||
| READM-30-COPD-HRRP2021-07-01 to 2024-06-30 · 162 cases | 1.062 | 0.9969 | 1.036 | Worse than 91% of US hospitals | |
| READM-30-HF-HRRP2021-07-01 to 2024-06-30 · 414 cases | 1.049 | 0.9983 | 1.036 | Worse than 78% of US hospitals | |
| READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30 | N/A | 1.008 | |||
| READM-30-PN-HRRP2021-07-01 to 2024-06-30 · 295 cases | 1.03 | 0.9955 | 1.046 | Worse than 70% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| READM-30-AMI-HRRP | 0.9684 | N/A | N/A | N/A | N/A | N/A |
| READM-30-CABG-HRRP | N/A | N/A | N/A | N/A | N/A | N/A |
| READM-30-COPD-HRRP | 1.093 | 1.029 | 0.987 | 0.9753 | 0.9994 | 1.062 |
| READM-30-HF-HRRP | 1.066 | 0.9761 | 0.8894 | 0.9549 | 0.9756 | 1.049 |
| READM-30-HIP-KNEE-HRRP | 1.034 | 1.099 | 1.135 | 1.04 | 0.9251 | N/A |
| READM-30-PN-HRRP | 1.041 | 1.018 | 0.9788 | 0.9467 | 0.9816 | 1.03 |
Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.
| Measure | This hospital | US median | MA average | CMS comparison | US rank |
|---|---|---|---|---|---|
| CAUTI standardized infection ratio2023-01-01 to 2024-12-31 | 1.127 | 0.489 | 0.7646 | Worse than 89% of US hospitals | |
| CDI standardized infection ratio2023-01-01 to 2024-12-31 | 0 | 0.346 | 0.4801 | The best result, shared by 9% of US hospitals | |
| CLABSI standardized infection ratio2023-01-01 to 2024-12-31 | 0.806 | 0.559 | 0.683 | Worse than 71% of US hospitals | |
| HAC Reduction Program payment reductionFY 2026 | No | ||||
| MRSA standardized infection ratio2023-01-01 to 2024-12-31 | N/A | 0.6605 | |||
| Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30 | 0.9249 | 0.9628 | 1.026 | Better than 65% of US hospitals | |
| SSI standardized infection ratio2023-01-01 to 2024-12-31 | N/A | 0.9399 | |||
| Total HAC scoreFY 2026 | -0.0112 | -0.0453 | 0.2232 | Worse than 52% of US hospitals |
| By fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 |
|---|---|---|---|---|---|---|
| HAC Reduction Program payment reduction | No | No | N/A | Yes | No | No |
| Total HAC score | 0.0687 | -0.1485 | 0 | 0.6209 | 0.259 | -0.0112 |
Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.
The Joint Commission (since 2011)
Accreditation
None
Medical school affiliation
Other
Ownership type
41
Medicare-certified beds
56
Registered nurses (full-time equivalent)
1966
In Medicare since
Source: CMS Provider of Services file, as reported by the hospital and state surveyors.
What Baystate Wing Hospital -Palmer Medical Center reported to Medicare in its latest cost report, covering Oct 1, 2024 to Sep 30, 2025.
3,653
Inpatient discharges
Medicare 44%, Medicaid 5%
14,460
Inpatient days
86% of available bed days used
453
Employees (full-time equivalent)
Source: CMS cost report (HCRIS) (report 830757). Figures cover the reporting period, which is not always 12 months, and are self-reported.
Inpatient days and discharges Baystate Wing Hospital -Palmer Medical Center reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.
| Medicare | Medicaid | Other | Total | |
|---|---|---|---|---|
| Inpatient days | 6,740 | 473 | 7,247 | 14,460 |
| Discharges | 1,607 | 177 | 1,869 | 3,653 |
| Average length of stay | 4.2 days | 2.7 days | 3.9 days | 4.0 days |
| Average daily census | 18.5 | 1.3 | 19.9 | 39.6 |
3,912
Medicare Advantage days
954 discharges
1,069
Medicaid managed care days
291 discharges
3,282
Observation bed days
| Unit | Beds | Inpatient days | Medicare days | Occupancy |
|---|---|---|---|---|
| Adults & pediatrics | 46 | 14,460 | 6,740 | 86% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830757, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.
What Baystate Wing Hospital -Palmer Medical Center treats Medicare patients for most often, in 2024. 1,162 Medicare discharges in 29 published DRGs; 0% surgical; 72% in DRGs with complications (CC or MCC).
| Condition or procedure | Discharges | Average charges | Average Medicare payment | Estimated cost | DRG weight |
|---|---|---|---|---|---|
| Septicemia or severe sepsis without MV >96 hours with MCCMS-DRG 871, medical | 221 | $20,147 | $13,815 | $8,381 | 1.98 |
| Heart failure and shock with MCCMS-DRG 291, medical | 192 | $16,086 | $9,442 | $6,692 | 1.28 |
| Septicemia or severe sepsis without MV >96 hours without MCCMS-DRG 872, medical | 70 | $15,917 | $7,503 | $6,622 | 1.03 |
| Pulmonary edema and respiratory failureMS-DRG 189, medical | 52 | $21,779 | $9,037 | $9,060 | 1.23 |
| Respiratory infections and inflammations with MCCMS-DRG 177, medical | 49 | $22,285 | $12,525 | $9,271 | 1.70 |
| Renal failure with CCMS-DRG 683, medical | 43 | $14,449 | $6,485 | $6,011 | 0.90 |
| Simple pneumonia and pleurisy with MCCMS-DRG 193, medical | 42 | $18,663 | $9,404 | $7,764 | 1.33 |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without MCCMS-DRG 392, medical | 42 | $12,706 | $4,967 | $5,286 | 0.79 |
| Cellulitis without MCCMS-DRG 603, medical | 42 | $9,287 | $6,279 | $3,863 | 0.88 |
| Kidney and urinary tract infections without MCCMS-DRG 690, medical | 36 | $10,314 | $5,448 | $4,291 | 0.81 |
| Chronic obstructive pulmonary disease with MCCMS-DRG 190, medical | 34 | $19,411 | $7,918 | $8,075 | 1.10 |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without MCCMS-DRG 641, medical | 31 | $12,393 | $5,481 | $5,156 | 0.78 |
| Kidney and urinary tract infections with MCCMS-DRG 689, medical | 30 | $15,381 | $8,468 | $6,399 | 1.17 |
| Diabetes with CCMS-DRG 638, medical | 24 | $12,192 | $6,387 | $5,072 | 0.90 |
| Red blood cell disorders without MCCMS-DRG 812, medical | 24 | $13,820 | $6,301 | $5,749 | 0.90 |
| Cardiac arrhythmia and conduction disorders with CCMS-DRG 309, medical | 22 | $14,904 | $5,041 | $6,200 | 0.74 |
| Chronic obstructive pulmonary disease with CCMS-DRG 191, medical | 20 | $13,760 | $5,975 | $5,724 | 0.85 |
| Simple pneumonia and pleurisy with CCMS-DRG 194, medical | 20 | $14,170 | $5,816 | $5,895 | 0.82 |
| Gastrointestinal obstruction with CCMS-DRG 389, medical | 20 | $13,875 | $5,587 | $5,772 | 0.80 |
| Renal failure with MCCMS-DRG 682, medical | 20 | $17,957 | $10,774 | $7,470 | 1.50 |
See all 29 Medicare inpatient DRGs at Baystate Wing Hospital -Palmer Medical Center
Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.
The comprehensive outpatient service groups (APCs) Baystate Wing Hospital -Palmer Medical Center billed Medicare for most in 2024: 504 services in all.
| Service group | Services | Patients | Average charges | Average Medicare payment | US average payment |
|---|---|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 344 | 317 | $10,164 | $2,322 | $2,090 |
| Level 2 Musculoskeletal ProceduresAPC 5112 | 37 | 34 | $5,119 | $1,338 | $1,196 |
| Level 2 Excision/ Biopsy/ Incision and DrainageAPC 5072 | 34 | 32 | $3,077 | $1,367 | $1,220 |
| Level 2 Upper GI ProceduresAPC 5302 | 28 | 21 | $9,179 | $1,635 | $1,445 |
| Level 1 Laparoscopy and Related ServicesAPC 5361 | 24 | 24 | $12,195 | $4,732 | $4,358 |
| Level 1 Abdominal/Peritoneal/Biliary and Related ProceduresAPC 5341 | 23 | 23 | $8,948 | $2,960 | $2,636 |
| Level 3 Musculoskeletal ProceduresAPC 5113 | 14 | 14 | $5,843 | $2,770 | $2,373 |
Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.
ZIP codes with the most Medicare inpatient stays at Baystate Wing Hospital -Palmer Medical Center in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 1,868 in 2020 to 2,440 in 2025.
| ZIP code | Stays | Of this hospital's stays | Days | Charges | Market share | Share in 2020 |
|---|---|---|---|---|---|---|
| 01082 | 395 | 16% | 1,543 | $7.5M | 48% | 50% |
| 01095 | 280 | 11% | 1,025 | $4.6M | 33% | 23% |
| 01069 | 276 | 11% | 1,131 | $4.9M | 48% | 53% |
| 01007 | 244 | 10% | 904 | $4.2M | 33% | 39% |
| 01056 | 239 | 10% | 972 | $4M | 19% | 15% |
| 01057 | 235 | 10% | 910 | $3.9M | 51% | 36% |
| 01585 | 72 | 3% | 359 | $1.4M | 24% | 28% |
| 01080 | 69 | 3% | 356 | $1.5M | 49% | 48% |
| 01036 | 62 | 3% | 192 | $910,230 | 23% | 14% |
| 01119 | 48 | 2% | 159 | $694,936 | 6% | 3% |
| 01083 | 45 | 2% | 190 | $872,003 | 38% | 44% |
| 01010 | 43 | 2% | 167 | $735,221 | 26% | 22% |
| 01028 | 40 | 2% | 145 | $607,517 | 4% | 3% |
| 01109 | 36 | 1% | 102 | $491,075 | 2% | 1% |
| 01129 | 28 | 1% | 97 | $428,174 | 8% | 3% |
| 01009 | 27 | 1% | 99 | $467,289 | 40% | 56% |
| 01105 | 26 | 1% | 143 | $559,234 | 3% | 4% |
| 01020 | 25 | 1% | 95 | $418,585 | 1% | 2% |
| 01013 | 22 | 1% | 73 | $324,021 | 2% | 1% |
| 01031 | 22 | 1% | 71 | $392,756 | 41% | 56% |
| 01079 | 21 | 1% | 72 | $345,437 | 62% | 41% |
| 01104 | 20 | 1% | 101 | $334,324 | 1% | 1% |
| 01108 | 20 | 1% | 73 | $312,266 | 2% | 1% |
| 01081 | 19 | 1% | 65 | $339,263 | 21% | 28% |
| 01092 | 19 | 1% | 74 | $371,948 | 59% | 67% |
Source: CMS Hospital Service Area file. Shares are of the 2,440 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.
Staff by profession and the rooms and units Baystate Wing Hospital -Palmer Medical Center reported at its latest Medicare certification survey (1993). Counts are people, not full-time equivalents.
28
Psychiatric unit beds
5
Off-site locations
56
Registered nurses
8
Licensed practical nurses
21
Physicians
2
Pharmacists
4
Respiratory therapists
2
Physical therapists
1
Occupational therapists
5
Social workers
217
Other personnel
Source: CMS Provider of Services file.
662 clinicians who bill Medicare list Baystate Wing Hospital -Palmer Medical Center as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.
Michael Woods, D.O.
Physical Medicine & Rehabilitation Physician
NPI 1598702128
See commercial rates for Michael Woods, D.O.David Bowers, M.D.
Physical Medicine & Rehabilitation Physician
NPI 1457391997
See commercial rates for David Bowers, M.D.John Pantuosco
Physical Medicine & Rehabilitation Physician
NPI 1619327913
See commercial rates for John PantuoscoCarter Tallman, MD
Rheumatology Physician
NPI 1760479075
See commercial rates for Carter Tallman, MDScott Halista, MD
Rheumatology Physician
NPI 1548257496
See commercial rates for Scott Halista, MDJames Arcoleo, DO
Cardiovascular Disease Physician
NPI 1407885676
See commercial rates for James Arcoleo, DOJonathan Richmond, M.D.
Hospice and Palliative Medicine (Physical Medicine & Rehabilitation) Physician
NPI 1184819583
See commercial rates for Jonathan Richmond, M.D.Ronald Paasch, M.D.
Physical Medicine & Rehabilitation Physician
NPI 1609834670
See commercial rates for Ronald Paasch, M.D.Michael Zavaski, MD
Urology Physician
NPI 1427491919
See commercial rates for Michael Zavaski, MDMichael Habeeb, MD
Diagnostic Radiology Physician
NPI 1063629327
See commercial rates for Michael Habeeb, MDJonathan Starkman, MD
Urology Physician
NPI 1811084932
See commercial rates for Jonathan Starkman, MDAndrew Goldsweig, M.D.
Interventional Cardiology Physician
NPI 1457594681
See commercial rates for Andrew Goldsweig, M.D.Kevin Asher, MD
Urology Physician
NPI 1578733457
See commercial rates for Kevin Asher, MDChristopher Mudge, M.D.
Diagnostic Radiology Physician
NPI 1477715811
See commercial rates for Christopher Mudge, M.D.Jayson St. Jacques, M.D.
Diagnostic Radiology Physician
NPI 1629035183
See commercial rates for Jayson St. Jacques, M.D.Folashade Ajegba, MD
Diagnostic Radiology Physician
NPI 1275726515
See commercial rates for Folashade Ajegba, MDAkinyele Lovelace, D.O.
Internal Medicine Physician
NPI 1104079128
See commercial rates for Akinyele Lovelace, D.O.Bradley Staehle, M.D.
Diagnostic Radiology Physician
NPI 1578521522
See commercial rates for Bradley Staehle, M.D.Robert Vigderman, M.D.
Internal Medicine Physician
NPI 1831119478
See commercial rates for Robert Vigderman, M.D.Christopher Badalucco, MD
Diagnostic Radiology Physician
NPI 1033506761
See commercial rates for Christopher Badalucco, MDMichael Swirsky, MD
Diagnostic Radiology Physician
NPI 1124061767
See commercial rates for Michael Swirsky, MDAram Fereshetian, MD
Vascular & Interventional Radiology Physician
NPI 1386674299
See commercial rates for Aram Fereshetian, MDMae Mae Mirabelli, MD
Diagnostic Radiology Physician
NPI 1992966519
See commercial rates for Mae Mae Mirabelli, MDKatherine Atkinson, MD
Family Medicine Physician
NPI 1700849643
See commercial rates for Katherine Atkinson, MDSource: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.
Revenue, expenses and income Baystate Wing Hospital -Palmer Medical Center reported to Medicare for Oct 1, 2024 to Sep 30, 2025. Percentages are of net patient revenue.
| Line | Amount | Share |
|---|---|---|
| Gross patient revenue (charges) | $250.2M | 259.3% |
| Inpatient | $65.2M | 67.5% |
| Outpatient | $185M | 191.8% |
| Contractual allowances and discounts | -$153.7M | -159.3% |
| Net patient revenue | $96.5M | 100.0% |
| Operating expenses | -$95.8M | -99.3% |
| Operating income from patient care | $667,694 | 0.7% |
| Other income | $4.2M | 4.4% |
| Contributions and donations | $198,465 | 0.2% |
| Investment income | $865,786 | 0.9% |
| Government appropriations | $52,755 | 0.1% |
| COVID-19 relief funding | $775,978 | 0.8% |
| Other | $2.3M | 2.4% |
| Net income | $4.9M | 5.1% |
| Line | Amount | Share |
|---|---|---|
| Traditional Medicare | $56.6M | 22.6% |
| Medicaid (including managed care) | $43M | 17.2% |
| Other payers and self-pay | $150.5M | 60.2% |
| Total charges | $250.2M | 100.0% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830757, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.
Computed from Baystate Wing Hospital -Palmer Medical Center's latest cost report.
0.7%
Operating margin
Operating income from patient care / net patient revenue
4.8%
Total margin
Net income / net patient revenue plus other income
10.1%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
52% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$39.46
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
6.0%
Return on assets
Net income for a year / total assets
20.9%
Return on equity
Net income for a year / fund balance
0.84
Long-term debt to fund balance
Mortgages, notes and loans / fund balance
0.68
Current ratio
Current assets / current liabilities
0.56
Quick ratio
Cash, temporary investments and net receivables / current liabilities
48 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
35 days
Days in patient receivables
Net patient receivables / daily net patient revenue
150 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
1.24
Asset turnover
Total revenue for a year / total assets
17.5 years
Average age of plant
Accumulated depreciation / depreciation for a year
Source: CMS cost report (HCRIS, Form 2552-10), report 830757, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
What Baystate Wing Hospital -Palmer Medical Center owned and owed at the end of its reporting period (Sep 2025), across all fund types: $81.4M in total assets and a $23.3M fund balance.
| Line | Amount | Of total assets |
|---|---|---|
| Cash and temporary investments | $12.1M | 14.8% |
| Patient receivables, net | $9.2M | 11.3% |
| Inventory | $899,976 | 1.1% |
| Total current assets | $25.6M | 31.4% |
| Property and equipment, net of depreciation | $50.8M | 62.4% |
| Investments and other assets | $5M | 6.2% |
| Total assets | $81.4M | 100.0% |
| Current liabilities | $37.7M | 46.3% |
| Long-term debt | $19.6M | 24.1% |
| Total liabilities | $58.1M | 71.4% |
| Fund balance (net assets) | $23.3M | 28.6% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830757, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Care Baystate Wing Hospital -Palmer Medical Center provided without full payment, as reported on Worksheet S-10 of its cost report.
$540,724
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$6.3M
Bad debt
Patient bills written off as uncollectible, at charges
-$3.9M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$2.6M
Total unreimbursed and uncompensated care
2.8% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)
Source: CMS cost report (HCRIS, Form 2552-10), report 830757, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Baystate Wing Hospital -Palmer Medical Center's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.
| Fiscal year ending | Sep 2020 | Sep 2021 | Sep 2022 | Sep 2023 | Sep 2024 | Sep 2025 |
|---|---|---|---|---|---|---|
| Net patient revenue | $79.1M | $88.4M | $91.8M | $100.6M | $98.6M | $96.5M |
| Operating expenses | $92.7M | $98.5M | $107.2M | $108.5M | $104.1M | $95.8M |
| Operating margin | -17.3% | -11.4% | -16.8% | -7.9% | -5.7% | 0.7% |
| Net income | -$7.3M | $334,095 | -$12M | -$1.3M | -$8.5M | $4.9M |
| Total assets | $105.3M | $104.4M | $82.6M | $89.5M | $86.4M | $81.4M |
| Discharges | 2,662 | 3,112 | 3,121 | 3,295 | 3,580 | 3,653 |
| Inpatient days | 9,066 | 12,655 | 14,499 | 13,929 | 14,491 | 14,460 |
| Medicare Advantage days | 1,625 | 2,566 | 3,418 | 3,419 | 4,519 | 3,912 |
| Beds | 68 | 68 | 68 | 68 | 46 | 46 |
| Employees (FTE) | 472 | 453 | 439 | 434 | 488 | 453 |
Source: CMS cost report (HCRIS, Form 2552-10), report 830757, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Each cost center Baystate Wing Hospital -Palmer Medical Center reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Emergency | $7.4M | $17.1M | $47.5M | 0.36 | 15,690 |
| Palmer medical center | $4.2M | $11.2M | $13.1M | 0.86 | 29,546 |
| Drugs charged to patients | $6.1M | $16.9M | 0.36 | ||
| Laboratory | $1.5M | $5.5M | $19.3M | 0.28 | 2,269 |
| Operating room | $1.3M | $4.2M | $13.8M | 0.30 | 9,428 |
| Observation beds (non-distinct part | $3.9M | $6.4M | 0.61 | ||
| Radiology-diagnostic | $1.4M | $3.6M | $24.2M | 0.15 | 5,480 |
| Medical supplies charged to patient | $2.5M | $4.1M | 0.61 | ||
| Griswold | $1.3M | $2.2M | $2.8M | 0.76 | |
| Ct scan | $750,508 | $1.9M | $42.8M | 0.05 | 496 |
| Asc (non-distinct part) | $601,299 | $1.9M | $3.7M | 0.51 | 4,076 |
| Respiratory therapy | $603,651 | $1.4M | $9.1M | 0.15 | 1,384 |
| Physical therapy | $714,697 | $1.2M | $3.6M | 0.34 | |
| Electrocardiology | $243,061 | $811,280 | $11.5M | 0.07 | 743 |
| Speech pathology | $467,783 | $797,444 | $1.9M | 0.42 | 206 |
| Mri | $282,610 | $1M | 0.28 | 228 | |
| Radioisotope | $54,818 | $235,722 | $2.4M | 0.10 | 307 |
| Anesthesiology | $161,899 | $2.1M | 0.08 | 313 | |
| Impl. dev. charged to patients | $122,190 | $711,306 | 0.17 | ||
| Electroencephalography | $14,961 | $76,085 | $107,471 | 0.71 | 339 |
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Adults & pediatrics | $7.3M | $21M | $23.3M | 0.90 | 20,712 |
| Department | Salaries | Direct cost | Paid hours | Average hourly wage | Square feet |
|---|---|---|---|---|---|
| Administrative & general | $1.5M | $13.8M | 25,015 | $61.58 | 17,887 |
| Employee benefits department | $61,452 | $10.4M | 6,154 | $9.99 | |
| Maintenance & repairs | $1.5M | $4.8M | 44,735 | $33.97 | 14,495 |
| Central services & supply | $290,856 | $4.5M | 11,356 | $25.61 | 2,775 |
| Pharmacy | $737,849 | $4.3M | 15,546 | $47.46 | 1,691 |
| Cap rel costs-bldg & fixt | $4M | 144,639 | |||
| Medical records & library | $940,026 | $1.7M | 32,952 | $28.53 | 2,527 |
| Housekeeping | $1.1M | $1.6M | 51,092 | $22.37 | 1,253 |
| Nursing administration | $1.3M | $1.3M | 22,219 | $57.99 | 985 |
| Cap rel costs-mvble equip | $1.2M | ||||
| Dietary | $1.1M | $1.2M | 42,538 | $24.75 | 6,233 |
| Social service | $709,008 | $737,119 | 13,471 | $52.63 | 458 |
| Laundry & linen service | $379,343 | 801 |
Source: CMS cost report (HCRIS, Form 2552-10), report 830757, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.
The factors Medicare uses to set what it pays Baystate Wing Hospital -Palmer Medical Center for an inpatient stay.
1.25
Case mix index
Higher than 8% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
No Medicare-funded residents
Teaching status
Medicare-funded interns and residents per bed (FY 2027).
16.5%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
1,569
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).
| IPPS fiscal year | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | FY 2026 | FY 2027 |
|---|---|---|---|---|---|---|---|
| Case mix index | 1.28 | 1.28 | 1.34 | 1.30 | 1.28 | 1.26 | 1.25 |
| Wage index | 1.267 | 1.284 | 1.297 | 1.242 | 1.313 | 1.288 | 1.307 |
| Readmissions adjustment | -0.94% | -1.29% | -0.51% | -0.27% | -0.07% | -0.01% | -0.64% |
| Value-based purchasing adjustment | +0.29% | +1.10% | +1.10% | -0.60% | -0.83% | +0.46% | +0.40% |
| Medicare inpatient stays | 1,300 | 1,300 | 1,430 | 1,407 | 1,475 | 1,535 | 1,569 |
Source: CMS IPPS final rule Impact File (FY 2027).
Organizations Baystate Wing Hospital -Palmer Medical Center reports to Medicare as owners or with operational control.
Baystate Health, Inc
5% or greater direct ownership interest, 100%, since 2014
Baystate Wing Hospital Corporation
5% or greater direct ownership interest, 100%, since 1984
Baystate Wing Hospital Corporation
Operational/managerial control, 100%, since 1984
Baystate Administrative Services, Inc.
Operational/managerial control, since 2014
Sources: CMS Hospital All Owners.
The officers and board members on Baystate Wing Hospital -Palmer Medical Center's Medicare enrollment and on the IRS Form 990 filed under its tax ID.
Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 24 of 28 are shown.
Baystate Wing Hospital Corporation files the Form 990 for the tax ID insurers list for Baystate Wing Hospital -Palmer Medical Center, so these people may lead the wider organization rather than Baystate Wing Hospital -Palmer Medical Center alone.
| Name | Title |
|---|---|
| Raymond Mccarthy | SVP, CFO & Treas Bh (thru 4/22/25) |
| Laurie Martin | CFO & Treasurer - Bh (as Of 4/22/25) |
| Karli Barrett | President & COO - Bwh (as Of 10/1/24) |
| Janice Mayforth | CFO - Community Hosp. (thru 1/3/25) |
| Kristin R Delaney | Clerk/director Strategy |
| Nancy Remillard | Asst. Clerk Of The Corp |
| Colleen W Holmes Vice Chair | (to 1/1/25)/chair (as Of 1/1/25)/ttee |
| Julie Quink | Trustee |
Board members: Peter D Banko, Nicolas Jabbour MD, Kelly Galster DO, Andrew Cheng DO, Akinyele K Lovelace DO, Sara Rourke MD, Antonio E Dos Santos, Claudia R Coplein DO, Denise R Jordan, Harriet A Deverry, Irene Rodriguez-Martin, Keith Nesbitt, Linda Thompson, Madeline Landrau, Maria P Goncalves, Mark A O'Connell, Paul C Picknelly, Richard Bossie, Robert J Bacon, Ruth H Constantine, William R Webber.
Source: IRS Form 990 Part VII filed by Baystate Wing Hospital Corporation (EIN 22-2519813), via the IRS e-file data. A health system's return can cover several hospitals.
Accountable care organization (Medicare Shared Savings Program)
Pioneer Valley Accountable Care, LLC
ACO A5040, current agreement since 2026. Public reporting page
Source: CMS Shared Savings Program participants, 2026, matched on Baystate Wing Hospital -Palmer Medical Center's legal name.
About Baystate Wing Hospital -Palmer Medical Center's rates and hospital price transparency.
For MRI brain before and after contrast (CPT 70553), published negotiated rates at Baystate Wing Hospital -Palmer Medical Center range from $813 to $2,366 across 4 insurers. Blue Cross Blue Shield's rate is $1,129. The median at nearby comparable hospitals is $1,131. What a patient pays depends on their plan's deductible, coinsurance and network status.
For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Baystate Wing Hospital -Palmer Medical Center range from $813 to $2,074 across 4 insurers. Aetna's rate is $2,074. The median at nearby comparable hospitals is $792. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Colonoscopy with biopsy (CPT 45380), published negotiated rates at Baystate Wing Hospital -Palmer Medical Center range from $1,736 to $3,431 across 3 insurers. UnitedHealthcare's rate is $2,984. The median at nearby comparable hospitals is $5,025. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Screening mammography, bilateral (CPT 77067), published negotiated rates at Baystate Wing Hospital -Palmer Medical Center range from $275 to $543 across 4 insurers. Blue Cross Blue Shield's rate is $275. The median at nearby comparable hospitals is $223. What a patient pays depends on their plan's deductible, coinsurance and network status.
Baystate Wing Hospital -Palmer Medical Center has a CMS overall hospital star rating of 4 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is higher than 58% of US hospitals.
CMS reports no Medicare-funded interns or residents at Baystate Wing Hospital -Palmer Medical Center for fiscal year 2027.
Yes. Under the Hospital Readmissions Reduction Program, Medicare cuts Baystate Wing Hospital -Palmer Medical Center's base inpatient payments by an estimated 0.64% in fiscal year 2027 for more readmissions than expected.
In 2024, the most common were septicemia or severe sepsis without mv >96 hours with mcc (221 discharges), heart failure and shock with mcc (192 discharges), septicemia or severe sepsis without mv >96 hours without mcc (70 discharges).
Baystate Wing Hospital -Palmer Medical Center's Medicare case mix index is 1.25 for fiscal year 2027, higher than 8% of hospitals paid under the inpatient prospective payment system.
Baystate Wing Hospital -Palmer Medical Center reported 3,653 inpatient discharges and 14,460 inpatient days from Oct 1, 2024 to Sep 30, 2025.
Baystate Wing Hospital -Palmer Medical Center reported 453 full-time-equivalent employees on payroll from Oct 1, 2024 to Sep 30, 2025.
Baystate Wing Hospital -Palmer Medical Center reported $96.5M in net patient revenue on $250.2M of gross charges for Oct 1, 2024 to Sep 30, 2025, an operating margin of 0.7%, and net income of $4.9M.
Baystate Wing Hospital -Palmer Medical Center reported $2.6M of unreimbursed and uncompensated care for Oct 1, 2024 to Sep 30, 2025, including $540,724 of charity care at cost.
Baystate Wing Hospital -Palmer Medical Center's Medicare enrollment lists Peter Banko as President & CEO Baystate Health since 2024.
Insurers' price transparency files list Baystate Wing Hospital -Palmer Medical Center under employer identification number 22-2519813 (Baystate Wing Hospital Corporation). 52 health plans and networks list 22-2519813 for it.
662 clinicians who bill Medicare list Baystate Wing Hospital -Palmer Medical Center as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are internal medicine physician (115), medical physician assistant (50), family nurse practitioner (44).
Yes. CMS's Provider of Services file lists The Joint Commission as the accrediting organization for Baystate Wing Hospital -Palmer Medical Center, effective 2011.
In its Medicare enrollment, Baystate Wing Hospital -Palmer Medical Center reports Baystate Health, Inc as 5% or greater direct ownership interest (100%).
CMS lists 21 services at Baystate Wing Hospital -Palmer Medical Center, including Adult Inpatient Psychiatric Care, Alcohol and/or Drug Service, Anesthesia, Clinical Laboratory, Diagnostic Radiology, Dietary Care.
In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at Baystate Wing Hospital -Palmer Medical Center came from ZIP codes 01082 (395), 01095 (280), 01069 (276).
Baystate Wing Hospital -Palmer Medical Center has 46 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. 41 are Medicare-certified beds in CMS's Provider of Services file. Facility type: Short Term Acute Care Hospital.
Baystate Wing Hospital -Palmer Medical Center is located at 40 Wright Street, Palmer, MA 01069. Its main phone number is (413) 283-7651.
Baystate Wing Hospital -Palmer Medical Center's CMS Certification Number (CCN), also called its Medicare provider number, is 220030.
The National Provider Identifier (NPI) on file for Baystate Wing Hospital -Palmer Medical Center is 1962410233.
Baystate Wing Hospital -Palmer Medical Center is affiliated with Baystate Health.
Baystate Wing Hospital -Palmer Medical Center lists 36 in-network payers, including Aetna, Ameri Health, Aspirus Health Plan, Avera Health Plans, and is Medicare-certified. Insurance acceptance may vary by plan, so confirm coverage with your insurer or the hospital's billing department.
143 disclosed rate categories. Each shows the payer, category, code type and group with its code range, and contract type, along with how the rate compares with the state average.
Under 45 CFR Part 180, every US hospital must publish a machine-readable file of its standard charges, including gross charges, discounted cash prices and payer-specific negotiated rates, in the CMS template format. PayerPrice can help hospitals publish and maintain these files.
A chargemaster (charge description master, or CDM) is a hospital's master list of billable items, with codes, descriptions and gross charges. A chargemaster review looks at those lines for accuracy and pricing. PayerPrice can help hospitals review their chargemaster; contact us to discuss your needs.
For hospital finance and compliance teams
The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.
We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.
{
"description": "MRI of brain (no contrast)",
"code_information": [
{ "code": "611", "type": "RC" },
{ "code": "70551", "type": "CPT" }
],
"standard_charges": [{
"setting": "outpatient",
"minimum": 250,
"maximum": 400,
"gross_charge": 1200,
"discounted_cash": 1080,
"payers_information": [
{
"payer_name": "Platform Health Insurance",
"plan_name": "PPO",
"methodology": "fee schedule",
"standard_charge_dollar": 400
},
{
"payer_name": "Region Health Insurance",
"plan_name": "HMO",
"methodology": "fee schedule",
"standard_charge_dollar": 250
}
]
}]
}Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.
What a review covers