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I cannot say enough positive comments on the treatment I received during my stay.  EVERYONE with one exception was wonderful, caring & made a difficult time easier. The food was great & staff on the 3rd floor superior.  Thank you so much!

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My doctor sent me to the emergency room last Tuesday. I spent two hours down there and then went up to the sixth floor to the cardiac unit and today is now Sunday so five days I have been here during the week. I had no problem I hit my call button only when I need to and the nurses would show up within minutes all of the patient care tech would show up within 10 minutes that all changed Friday night at 7 PM with shift change. I don’t know if they are short on help but I hit my call button when they eventually show up 1520 minutes sometimes now or later they act like they are just extremely busy and they don’t have time to mess with me. The alarms are going off on machines. I don’t just go and push buttons to shut things off. I know nothing about. I’m writing this for review. It is now almost 2010. My nurse left at 1900 told the nurse coming on as soon as they were done that I was wanting to take a shower. I’ve had my alarms going off several times. I pushed the call button. Nobody shows up they act like they’re extremely busy and they may be. I am in my room. I do not venture out. I am not a nurse. I have nothing to do with the medical field I expressed concerns and they talk to me like I should just know everything is OK. A personal care tech just came in shut the alarm off on my EKG. I told her I’d like to take a Shower and she said I will have to wait as it going to be midnight before I get to take my shower irritates me because I have had IVs until I had my procedure. I got done at 2:30. I was told I need to wait four hours. Try to keep my arm as soon as possible. I have done everything I was told but here I sit still waiting not real happy with the hospital, especially when during the week I had no problems anytime I push my button. They were here within 10 minutes, but when it comes to the weekend, they act like they have no time for the patient and I am not the type of person that presses my alarm buttons every minute I only do that when I absolutely have to very frustrated my experience at St. John’s hospital six years ago was much much better. That night it seems like they are constantly taking a break and they do not care about the patients. Very frustrating.

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So....I was coming down my steps and came down on my right leg all wrong. The only way I can describe it is it felt like a HORRIBLE ECHOING CHARLIE HORSE from my hip all the way to my foot. I took some advil, propped up my  leg and thought I would be able to get back to chores in the morning. I woke up and could not move my right leg without excruciating pain. All I can say is, thank God for Memorial. From the ambulance ride to the end, all staff were professional, empathetic and kind. In addition, I observed the security as well as intake staff while waiting and they appeared very  well organized and efficient -like a well oiled machine.  I was thoroughly impressed with every single staff member that I encountered, but what stood out most was their bedside manner. Even the radiologist, while professional, was outstanding in this regard. It's obvious that the staff is not new to this, but true to this. Keep up the great work!

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I just had open heart surgery full open heart I had a valve replaced. And every single one of the nurses doctors and employees there acted above board unbelievably professional and kind. I've never in my life experienced the kind of love from a hospital that have experienced here. They were $140,000% on top of their game every time I needed something I got it they were there every day all day making sure I took my walks making sure I had my pain medication my heart medication. If you listen to what these wonderful people tell you they will fix what's wrong with you if they can. I not only had my expectations blown but there were things that they cared on me that I never have to worry about anymore or my family. Things that plague my mind for a long time and it kept me from a good career. I hope somebody reads this cuz these people deserve a little respect and love. I'm going to put a list of people on here that took care of me I consider them angels. Nobody lost their patience with me everybody treated me with a kind hand and made sure I was all good. I've read some of these reviews and I think I can read between the lines here and see what's really wrong with folks. But this hospital doesn't deserve a 2.8. and the doctor's positions and employees sure as hell don't. After I came here and seen this review I realize I'm not just going to write a review I'm going to have to call somebody a news station. Or something cuz I owe my life to these people and I wouldn't be alive much longer if it wasn't for them. The people up there are the best and I'll never forget them I'll never forget their names or their faces. And I'll never forget the stories we exchanged. I want to thank these amazing folks by name so here goes first of all to my heart surgeon William Stevens your magic hands saved my life thank you so much for giving me a second chance God bless your heart ❤️🌹. Katie from the heart team I couldn't have done it without you God bless your heart ❤️🌹!. These folks come from the ICU and the CCu . Leslie God bless your heart ❤️🌹chudlyn God bless your heart ❤️🌹, Nick you're one of the first faces after I woke up God bless your heart ❤️🌹, Frank God bless your heart ❤️🌹, Devin bless your heart as well ❤️🌹 Debbie God bless your heart ❤️🌹, Jackie God bless your heart ❤️🌹  and of course God bless other Jackie ❤️🌹,, princess Leia God bless your heart ❤️🌹thank you Beverly for making that room spick and span and smell wonderful God bless your heart ❤️🌹, and you Kelsie when you took that IV out of my neck I didn't feel a darn thing and I could see you so close watching every move you made concentrating on every move you made making sure you didn't cause me the slightest bit of pain God bless your heart ❤️🌹Brandon what can I say you're a ninja man you're a Jedi I'm going to miss you please take care of yourself God bless your heart ❤️🌹 thank you Tiffany with your beautiful eyes God bless your heart ❤️🌹 thank you Sara you came into work after slamming your finger in a car door just before your shift and before taking care of yourself you took care of me thank you very much God bless your heart ❤️🌹And thank you lenise God bless your heart ❤️🌹, Kim thank you God bless your heart ❤️🌹 and Amy with your nursing experience of 25 years God bless your heart ❤️🌹Liebe whose whose name means Love I mean come on God bless your heart❤️🌹  and last but not least by no means Armando! Who has a patented maneuver to put the IV stand in front of the wheelchair which the patient if able can hold their feet securely and makes for a better travel experience much more safe takes up less room when you're going down the hallways too especially with other people coming out in beds. And this was his idea nobody's ever done this before you got to put that patent in bro 😁 and God bless your amazing heart ❤️🌹 thank you so much for everything you've done for me I'll never forget you. 💪🖖.

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My dad has been in and out of the hospital lately. Care is ok, you have to stay on top of everything everyone says and write it down because it changes. Be your own advocate. Also, the employees steal. We have had two pieces of property stolen from us. And there is nothing they will do about it. Never leave anything in the room or think it will be there later... It won't. Your things ARE NOT SAFE. Also... Patient Experience does nothing to help you.

Payer	Category	Code Type & Group	Contract Type	Rate Compared to State Average
Aetna	Outpatient	CPT Anesthesia Range: 00100 - 01999	Negotiated	Very Low
Aetna	Outpatient	CPT Anesthesia Range: 00100 - 01999	Percentage of Bill Charged
Aetna	Outpatient	CPT Category III Codes Range: 0042T - 0810T	Percentage of Bill Charged
Aetna	Outpatient	CPT Category III Codes Range: 0042T - 0810T	Negotiated	Very Low
Aetna	Outpatient	CPT Evaluation and Management Range: 99091 - 99499	Negotiated	Very Low
Aetna	Outpatient	CPT Evaluation and Management Range: 99091 - 99499	Percentage of Bill Charged
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Negotiated	Very Low
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Percentage of Bill Charged
Aetna	Outpatient	CPT Pathology and Laboratory Procedures Range: 80047 - 89398	Negotiated	Very Low
Aetna	Outpatient	CPT Pathology and Laboratory Procedures Range: 80047 - 89398	Percentage of Bill Charged

Memorial Medical Center

Memorial Health System

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