Short Term Acute Care HospitalVoluntary Non-Profit - Private

New England Baptist Hospital

Boston, MA

125 Parker Hill Avenue, Boston, MA 02120(617) 754-5800

5 of 5

CMS star rating

Beds

2,474

Inpatient discharges a year

$179.2M

Net patient revenue a year

In-network payers

About this hospital

New England Baptist Hospital is a 62-bed voluntary non-profit - private hospital in Boston, MA. Below you'll find publicly disclosed negotiated rates and facility details, including 30 in-network payers and 201 disclosed rate categories.

Rural referral center
Reclassified as rural
ACO participant
Helipad

CCN: 220088
NPI: 1699767491
Website: nebh.org
Teaching: Teaching hospital
County: Suffolk County
Metro area: Boston-Cambridge-Newton, MA-NH MSA
Medicare contractor: Jurisdiction K, National Government Services (14011)
In Medicare since: 1966
Last CMS survey: 2016

Prices for common services

The 24 services New England Baptist Hospital most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.

Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.

Sort

Medicine & Surgery · Inpatient

Major lower-extremity joint replacement without MCC

MS-DRG 470

$15,653 - $20,753

from 3 insurers · median $19,540

UnitedHealthcare$19,540

Insurer A*$15,653

Insurer B*$20,753

Medicare $13,898Nearby hospitals $20,122In line with nearby hospitals

615 Medicare discharges for this DRG in CMS hospital data

Medicine & Surgery · Inpatient

Spinal fusion except cervical without MCC

MS-DRG 460

$38,044

negotiated rate

UnitedHealthcare$38,044

Medicare $30,418

151 Medicare discharges for this DRG in CMS hospital data

CT imaging

CT abdomen and pelvis with contrast

CPT 74177

$617 - $940

from 2 insurers · median $779

Blue Cross$940

Insurer A*$617

Medicare $403Nearby hospitals $8498% below nearby hospitals

Common here, based on CMS Medicare volume

Digestive procedures

Colonoscopy with polyp removal

CPT 45385

$358 - $4,689

from 3 insurers · median $2,853

Aetna$2,853

Insurer A*$358

Insurer B*$4,689

Medicare $1,383Nearby hospitals $2,33422% above nearby hospitals

Common here, based on CMS Medicare volume

How the insurers pay at New England Baptist Hospital

Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.

Insurer	Services	Median % of Medicare	Above nearby	Below nearby
Insurer A*	21	233%	18	2
Insurer B*	23	173%	14	8
Insurer C*	13	150%	4	8
Insurer D*	3	87%	0	2

How we chose these services: 5 appear in this hospital's own Medicare claims, 13 are common here based on CMS Medicare volume, and 6 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for New England Baptist Hospital, or start a free trial.

Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

Ameri HealthAspirus Health PlanAvera Health PlansBanner HealthCenteneEMI Health

More about this hospital

Quality
5 of 5 stars
- No Medicare readmissions penalty
See quality ratings
Doctors and services
Accredited by The Joint Commission
- Teaching hospital
- 22 services
- 355 affiliated clinicians
See doctors and services
Finances
$179.2M net patient revenue
- Operating margin on patient care -24.7%
- $568,992 unreimbursed and uncompensated care
- -$19.4M net income
See finances
Ownership and leadership
Owned by Beth Israel Lahey Health, Inc.
- Private (not for profit)
- Tabb MD Kevin, chief executive
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for New England Baptist Hospital in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
04-2103612New England Baptist Hospital	52Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Aspirus Health Plan and 47 more	1699767491 New England Baptist Hospital1851427553 New England Baptist Hospital1578534459 Boston Out-patient Surgical Suites LLCand 1 more

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

125 Parker Hill Avenue, Boston, MA 02120

(617) 754-5800

Get directions

Quality ratings (CMS Care Compare)

How New England Baptist Hospital compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.

Overall star rating
5 of 5
The top rating, shared by 12% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
No different on 2 measures
0 better, 2 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
No different on 3 measures
0 better, 3 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Better on 2 of 3 measures
2 better, 0 no different, 1 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
4 of 5
Higher than 60% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
86%
Higher than 92% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Hospital-acquired condition penalty
Penalized
Among the worst-performing 25% of US hospitals
Medicare cuts payments 1% for the worst-performing 25% of hospitals on infections and injuries acquired in the hospital
Serious complications (PSI 90)
1.07
Higher than 77% of US hospitals
US median: 0.96
Risk-adjusted composite of complications such as bedsores, falls with hip fracture and blood clots after surgery; lower is better

Measure details and reporting periods

Measure	Result	Period
Overall star ratingCMS: Overall hospital quality star rating	5 of 5
Death rates	No different on 2 measures
Safety	No different on 3 measures
Readmissions	Better on 2 of 3 measures
Patient survey ratingCMS: Summary star rating	4 of 5	2024-10-01 to 2025-09-30
Would definitely recommendCMS: "YES", patients would definitely recommend the hospital	86%	2024-10-01 to 2025-09-30
Hospital-acquired condition penaltyCMS: HAC Reduction Program payment reduction	Penalized	2026
Serious complications (PSI 90)CMS: Patient safety and adverse events composite (PSI 90)	1.07	2022-07-01 to 2024-06-30

Source: CMS Provider Data Catalog, released 2026-08-13. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.

Medicare quality penalties and bonuses

How Medicare adjusts New England Baptist Hospital's inpatient payments for its readmissions, quality and cost results.

No penalty
Readmissions penalty
Hospital Readmissions Reduction Program adjustment for excess readmissions, as estimated in the FY 2027 IPPS final rule.
0.00% on Medicare payments
Value-based purchasing
Hospital Value-Based Purchasing bonus or reduction for quality and cost, as estimated in the FY 2027 IPPS final rule.

Source: CMS IPPS final rule Impact File (FY 2027).

Every CMS quality measure

Each result CMS publishes for New England Baptist Hospital, beside the US median and the average of MA hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Deaths and complications19 measures

Risk-adjusted 30-day death rates and surgical complications; lower is better.

Measure	New England Baptist Hospital	US median	MA average	CMS comparison	US rank
Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 · 1,997 cases	3.1	4.1	4.091		Better than 91% of US hospitals
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 1,486 cases	3.3	3.9	3.416		Better than 83% of US hospitals
Death rate for heart attack patients2022-07-01 to 2025-06-30	Not Available		11.44
Death rate for CABG surgery patients2022-07-01 to 2025-06-30	Not Available		2.108
Death rate for COPD patients2022-07-01 to 2025-06-30	Not Available		7.486
Death rate for heart failure patients2022-07-01 to 2025-06-30	Not Available		9.785
Death rate for pneumonia patients2022-07-01 to 2025-06-30	Not Available		13.44
Death rate for stroke patients2023-07-01 to 2025-06-30	Not Available		11.76
Pressure ulcer rate2022-07-01 to 2024-06-30 · 1,724 cases	0.75	0.51	0.6721	No Different Than the National Rate	Worse than 79% of US hospitals
Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 · 67 cases	154	173	175	No Different Than the National Rate	Better than 82% of US hospitals
Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 · 3,558 cases	0.24	0.2	0.2083	No Different Than the National Rate	Worse than 79% of US hospitals
In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 · 3,503 cases	0.21	0.27	0.296	No Different Than the National Rate	Better than 96% of US hospitals
Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 · 3,428 cases	2.97	2.29	2.482	No Different Than the National Rate	Worse than 94% of US hospitals
Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 · 3,019 cases	1.47	1.63	1.613	No Different Than the National Rate	Better than 83% of US hospitals
Postoperative respiratory failure rate2022-07-01 to 2024-06-30 · 3,010 cases	9.41	8.88	9.192	No Different Than the National Rate	Worse than 60% of US hospitals
Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 · 3,514 cases	5.77	3.4	3.743	Worse Than the National Rate	Worse than 99% of US hospitals
Postoperative sepsis rate2022-07-01 to 2024-06-30 · 2,962 cases	3.51	5.105	5.331	No Different Than the National Rate	Better than 97% of US hospitals
Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 · 114 cases	1.76	1.72	1.756	No Different Than the National Rate	Worse than 71% of US hospitals
Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 · 321 cases	1.03	1.02	1.044	No Different Than the National Rate	Worse than 52% of US hospitals

Readmissions and return visits14 measures

Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.

Measure	New England Baptist Hospital	US median	MA average	CMS comparison	US rank
Hospital return days for heart attack patients2022-07-01 to 2025-06-30	Not Available		18.16
Hospital return days for heart failure patients2022-07-01 to 2025-06-30	Not Available		17.34
Hospital return days for pneumonia patients2022-07-01 to 2025-06-30	Not Available		17.01
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30	Not Available
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31	Not Available		12.66
Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		10.92
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31	Not Available		5.182
Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 · 1,238 cases	0.7	1	0.9596	Better than expected	Better than 98% of US hospitals
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30	Not Available		14.76
Rate of readmission for CABG2023-07-01 to 2025-06-30	Not Available		10.82
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30	Not Available		20.36
Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30	Not Available		22.03
Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 · 1,870 cases	3.7	5.8	5.709		Better than 99% of US hospitals
Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30	Not Available		17.81

Infections36 measures

Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.

Measure	New England Baptist Hospital	US median	MA average	CMS comparison	US rank
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.2107
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		1.812
Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30	335	1,370	8,303
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	0.261	0.9835	8.287
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	0	0	4.273
Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30	Not Available		0.4759
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.2845
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		1.932
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30	875	1,799	7,314
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	0.461	1.377	8.986
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	0	0	5.818
Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30	Not Available		0.6647
SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.3618
SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		2.379
SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30	Not Available		149
SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30	Not Available		3.928
SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30	Not Available		3.531
SSI - Colon Surgery2024-10-01 to 2025-09-30	Not Available		0.7845
SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.4656
SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		3.886
SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30	Not Available		72.32
SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30	Not Available		0.6066
SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30	Not Available		0.7955
SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30	Not Available		1.451
MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.2428
MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		2.383
MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30	12,872	14,451	69,453
MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30	0.166	0.567	4.799
MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30	0	0	3.018
MRSA Bacteremia2024-10-01 to 2025-09-30	Not Available		0.6915
Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.2286	No Different than National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30	1.272	0.747	0.9902	No Different than National Benchmark
Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30	12,872	13,646	64,881	No Different than National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30	2.355	5.683	33.9	No Different than National Benchmark
Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30	0	2	16.5	No Different than National Benchmark
Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30	0	0.279	0.4375	No Different than National Benchmark	The best result, shared by 19% of US hospitals

Patient survey (HCAHPS)68 measures

How recent inpatients answered each survey question, with CMS's star rating per topic.

Measure	New England Baptist Hospital	US median	MA average	US rank
Room was "always" clean2024-10-01 to 2025-09-30 · 1,070 cases	76	73	69.54	Better than 60% of US hospitals
Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 1,070 cases	7	8	10.27	Better than 56% of US hospitals
Room was "usually" clean2024-10-01 to 2025-09-30 · 1,070 cases	17	18	20.2
Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 1,070 cases	89	87	85.15	Better than 66% of US hospitals
Cleanliness - star rating2024-10-01 to 2025-09-30 · 1,070 cases	4	4	3.13	Better than 47% of US hospitals
Nurses "always" communicated well2024-10-01 to 2025-09-30 · 1,070 cases	85	80	79.3	Better than 79% of US hospitals
Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 1,070 cases	94	91	91.43	Better than 82% of US hospitals
Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 1,070 cases	3	4	4.75	Better than 58% of US hospitals
Nurse communication - star rating2024-10-01 to 2025-09-30 · 1,070 cases	5	3	3.463	The top rating, shared by 18% of US hospitals
Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 1,070 cases	12	16	15.95
Doctors "always" communicated well2024-10-01 to 2025-09-30 · 1,070 cases	83	79	78.45	Better than 71% of US hospitals
Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 1,070 cases	93	91	90.5	Better than 77% of US hospitals
Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 1,070 cases	5	5	5.893	Better than 44% of US hospitals
Doctor communication - star rating2024-10-01 to 2025-09-30 · 1,070 cases	4	3	3.019	Better than 63% of US hospitals
Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 1,070 cases	12	16	15.66
Staff "always" explained2024-10-01 to 2025-09-30 · 1,070 cases	69	61	60.82	Better than 81% of US hospitals
Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 1,070 cases	82	77	76.96	Better than 84% of US hospitals
Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 1,070 cases	15	19	19.86	Better than 74% of US hospitals
Communication about medicines - star rating2024-10-01 to 2025-09-30 · 1,070 cases	4	3	2.704	Better than 79% of US hospitals
Staff "usually" explained2024-10-01 to 2025-09-30 · 1,070 cases	16	19	19.32
Discharge information - linear mean score2024-10-01 to 2025-09-30 · 1,070 cases	91	86	86.83	Better than 92% of US hospitals
No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 1,070 cases	8	13	12.75	Better than 90% of US hospitals
Discharge information - star rating2024-10-01 to 2025-09-30 · 1,070 cases	5	3	3.648	The top rating, shared by 8% of US hospitals
Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 1,070 cases	92	87	87.25	Better than 90% of US hospitals
No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 1,070 cases	8	14	13.96	Better than 93% of US hospitals
Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 1,070 cases	92	86	86.04	Better than 93% of US hospitals
Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 1,070 cases	79	74	73.88	Better than 78% of US hospitals
Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 1,070 cases	7	7	7.232	Worse than 47% of US hospitals
Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 1,070 cases	14	19	18.89
Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 1,070 cases	82	77	76.98	Better than 76% of US hospitals
Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 1,070 cases	5	6	6.357	Better than 53% of US hospitals
Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 1,070 cases	13	17	16.66
Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,070 cases	88	85	84.46	Better than 70% of US hospitals
Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,070 cases	3	3	4.036	Better than 49% of US hospitals
Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,070 cases	9	11	11.5
Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 1,070 cases	6	8	9.911	Better than 63% of US hospitals
Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 1,070 cases	12	20	22.54
Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 1,070 cases	82	72	67.55	Better than 85% of US hospitals
Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 1,070 cases	92	88	86.72	Better than 86% of US hospitals
Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 1,070 cases	4	3	2.981	Better than 55% of US hospitals
Staff "always" explained new medications2024-10-01 to 2025-09-30 · 1,070 cases	83	74	74.29	Better than 90% of US hospitals
Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 1,070 cases	7	9	9.679	Better than 71% of US hospitals
Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 1,070 cases	10	16	16.04
Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 1,070 cases	83	75	75.66	Better than 90% of US hospitals
Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 1,070 cases	5	5	6.125	Better than 49% of US hospitals
Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 1,070 cases	12	20	18.21
Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 1,070 cases	84	77	77	Better than 86% of US hospitals
Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 1,070 cases	3	4	4.946	Better than 64% of US hospitals
Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 1,070 cases	13	19	18.05
Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,070 cases	88	86	85.23	Better than 62% of US hospitals
Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,070 cases	2	3	3.125	Better than 50% of US hospitals
Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 1,070 cases	10	11	11.64
"Always" quiet at night2024-10-01 to 2025-09-30 · 1,070 cases	54	59	47.63	Worse than 67% of US hospitals
"Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 1,070 cases	14	9	17.7	Worse than 76% of US hospitals
"Usually" quiet at night2024-10-01 to 2025-09-30 · 1,070 cases	32	31	34.68
Quietness - linear mean score2024-10-01 to 2025-09-30 · 1,070 cases	79	82	74.48	Worse than 66% of US hospitals
Quietness - star rating2024-10-01 to 2025-09-30 · 1,070 cases	3	3	2.111	Worse than 44% of US hospitals
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 1,070 cases	3	5	6.143	Better than 70% of US hospitals
"YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 1,070 cases	86	71	69.48	Better than 92% of US hospitals
Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 1,070 cases	94	87	86.65	Better than 94% of US hospitals
"YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 1,070 cases	11	23	24.38
Recommend hospital - star rating2024-10-01 to 2025-09-30 · 1,070 cases	5	4	3.556	The top rating, shared by 24% of US hospitals
Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 1,070 cases	54	47	47.23	Better than 78% of US hospitals
Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 1,070 cases	23	30	30.13	Better than 81% of US hospitals
Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 1,070 cases	23	22	22.64
Summary star rating2024-10-01 to 2025-09-30 · 1,070 cases	4	3	3.056	Better than 60% of US hospitals
No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 1,070 cases	8	12	11.66	Better than 87% of US hospitals
Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 1,070 cases	92	88	88.34	Better than 87% of US hospitals

Timely and effective care30 measures

How often the hospital gave recommended care, and how fast.

Measure	New England Baptist Hospital	US median	MA average	US rank
Emergency department volume2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31	Not Available
Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 · 1,508 cases	1	8	9	Better than 91% of US hospitals
Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 · 455 cases	0	1	1.188	The best result, shared by 34% of US hospitals
Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31 · 3,073 cases	0	0	0	The best result, shared by 84% of US hospitals
Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 1,813 cases	94	79	84.05	Better than 83% of US hospitals
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		227
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		219
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		381
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		358
Left before being seen2024-01-01 to 2024-12-31	Not Available		3.981
Head CT results2024-10-01 to 2025-09-30	Not Available		69.39
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31	Not Available		97.12
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31	Not Available
ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31	Not Available		30.67
Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 2,373 cases	18	15	17.23	Worse than 73% of US hospitals
Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30	Not Available		53.88
Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30	Not Available		63.72
Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30	Not Available		81.64
Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30	Not Available		74.82
Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30	Not Available		90.31
Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31	Not Available		97.42
Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31	Not Available		81
Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31	Not Available		93
Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 1,417 cases	98	90	91.36	Better than 84% of US hospitals
Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 · 354 cases	97	97	96.17	Better than 45% of US hospitals

Outpatient imaging2 measures

How often scans were ordered when they may not be needed; lower is better.

Measure	New England Baptist Hospital	US median	MA average	CMS comparison	US rank
Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30	Not Available		4.356
Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30	Not Available		6.335

Medicare spending per patient1 measure

Medicare spending around an inpatient stay compared with the US (1 is the US median).

Measure	New England Baptist Hospital	US median	MA average	CMS comparison	US rank
Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31	0.91	0.99	0.9783		Better than 84% of US hospitals

Readmissions Reduction Program6 measures

Excess readmission ratios by condition; above 1 means more readmissions than expected.

Measure	New England Baptist Hospital	US median	MA average	US rank
READM-30-AMI-HRRP2021-07-01 to 2024-06-30	N/A		1.051
READM-30-CABG-HRRP2021-07-01 to 2024-06-30	N/A		1.024
READM-30-COPD-HRRP2021-07-01 to 2024-06-30	N/A		1.036
READM-30-HF-HRRP2021-07-01 to 2024-06-30	N/A		1.036
READM-30-HIP-KNEE-HRRP2021-07-01 to 2024-06-30 · 2,393 cases	0.5939	0.9916	1.008	Better than 99% of US hospitals
READM-30-PN-HRRP2021-07-01 to 2024-06-30	N/A		1.046

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
READM-30-AMI-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-CABG-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-COPD-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-HF-HRRP	N/A	N/A	N/A	N/A	N/A	N/A
READM-30-HIP-KNEE-HRRP	0.6761	0.6878	0.6972	0.6478	0.6595	0.5939
READM-30-PN-HRRP	N/A	N/A	N/A	N/A	N/A	N/A

Hospital-Acquired Condition Reduction Program8 measures

Infection ratios, the PSI 90 composite and the total score Medicare ranks hospitals on; lower is better.

Measure	New England Baptist Hospital	US median	MA average	US rank
CAUTI standardized infection ratio2023-01-01 to 2024-12-31	N/A		0.7646
CDI standardized infection ratio2023-01-01 to 2024-12-31	0.497	0.346	0.4801	Worse than 72% of US hospitals
CLABSI standardized infection ratio2023-01-01 to 2024-12-31	N/A		0.683
HAC Reduction Program payment reductionFY 2026	Yes
MRSA standardized infection ratio2023-01-01 to 2024-12-31	N/A		0.6605
Patient safety and adverse events composite (PSI 90)2022-07-01 to 2024-06-30	1.074	0.9628	1.026	Worse than 77% of US hospitals
SSI standardized infection ratio2023-01-01 to 2024-12-31	N/A		0.9399
Total HAC scoreFY 2026	0.528	-0.0453	0.2232	Worse than 81% of US hospitals

By fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026
HAC Reduction Program payment reduction	No	No	N/A	No	No	Yes
Total HAC score	-0.5966	-0.319	0	-1.273	-0.5425	0.528

Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

The Joint Commission (since 2011)
Accreditation
Limited
Medical school affiliation
Private (not for profit)
Ownership type
118
Medicare-certified beds
225
Registered nurses (full-time equivalent)
1966
In Medicare since

22 services at New England Baptist Hospital

Intensive care: Surgical ICU (Medical Surgical Intensive Care Unit)
Surgery: AnesthesiaInpatient SurgicalNeurosurgicalOR (Operating Room)Orthopedic SurgeryOutpatient SurgeryPostoperative Recovery Room
Imaging: CT ScanDiagnostic RadiologyMRI (Magnetic Resonance Imaging)Nuclear Medicine
Women and children: Clinical Laboratory
Rehabilitation and therapy: CARF Inpatient Rehabilitation (Commission On Accreditation Of Rehabilitation Facilities Inpatient Rehabilitation)OT (Occupational Therapy)Outpatient RehabilitationPT (Physical Therapy)Respiratory Care
Other services: OptometricOutpatientPharmacySocial Care

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What New England Baptist Hospital reported to Medicare in its latest cost report, covering Oct 1, 2024 to Sep 30, 2025.

2,474
Inpatient discharges
Medicare 51%, Medicaid 3%
7,564
Inpatient days
33% of available bed days used
599
Employees (full-time equivalent)
7
Interns and residents (full-time equivalent)

Source: CMS cost report (HCRIS) (report 830347). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges New England Baptist Hospital reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	4,029	202	3,333	7,564
Discharges	1,269	70	1,135	2,474
Average length of stay	3.2 days	2.9 days	2.9 days	3.1 days
Average daily census	11.0	0.6	9.1	20.7

1,235
Medicare Advantage days
382 discharges
84
Observation bed days

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	56	6,808	3,509	33%
Intensive care unit	6	756	520	35%

Source: CMS cost report (HCRIS, Form 2552-10), report 830347, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Medicare inpatient stays

What New England Baptist Hospital treats Medicare patients for most often, in 2024. 1,638 Medicare discharges in 18 published DRGs; 100% surgical; 21% in DRGs with complications (CC or MCC).

Condition or procedure	Discharges	Average charges	Average Medicare payment	Estimated cost	DRG weight
Major hip and knee joint replacement or reattachment of lower extremity without MCCMS-DRG 470, surgical	882	$36,463	$14,141	$16,518	1.88
Spinal fusion except cervical without MCCMS-DRG 460, surgical	121	$79,644	$30,777	$36,079	3.66
Revision of hip or knee replacement with CCMS-DRG 467, surgical	117	$63,651	$24,459	$28,834	3.49
Major joint or limb reattachment procedures of upper extremitiesMS-DRG 483, surgical	91	$57,764	$19,916	$26,167	2.48
Spinal fusion except cervical with spinal curvature, malignancy, infection or extensiveMS-DRG 457, surgical	66	$145,183	$56,838	$65,768	6.08
Major hip and knee joint replacement or reattachment of lower extremity with MCC or totaMS-DRG 469, surgical	66	$57,372	$23,699	$25,989	3.33
Cervical spinal fusion with CCMS-DRG 472, surgical	49	$61,687	$21,465	$27,944	2.96
Combined anterior and posterior spinal fusion with CCMS-DRG 454, surgical	41	$85,304	$45,046	$38,643	6.12
Back and neck procedures except spinal fusion with CCMS-DRG 519, surgical	35	$44,999	$14,856	$20,385	1.97
Revision of hip or knee replacement without cc/mccMS-DRG 468, surgical	34	$52,252	$20,929	$23,670	2.67
Spinal fusion except cervical with spinal curvature, malignancy, infection or extensiveMS-DRG 456, surgical	31	$192,792	$70,476	$87,335	8.43
Combined anterior and posterior spinal fusion without cc/mccMS-DRG 455, surgical	26	$79,768	$32,811	$36,135	4.61
Other musculoskeletal system and connective tissue o.r. procedures with CCMS-DRG 516, surgical	18	$38,822	$14,279	$17,587	2.04
Multiple level spinal fusion except cervical without MCCMS-DRG 448	16	$107,324	$32,702	$48,618
Knee procedures without principal diagnosis of infection with cc/mccMS-DRG 488, surgical	12	$38,515	$14,399	$17,447	2.11
Single level combined anterior and posterior spinal fusion except cervicalMS-DRG 402	11	$77,112	$27,057	$34,932
Spinal fusion except cervical with MCCMS-DRG 459, surgical	11	$126,567	$56,371	$57,335	6.63
Other musculoskeletal system and connective tissue o.r. procedures without cc/mccMS-DRG 517, surgical	11	$32,326	$11,300	$14,644	1.49

Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024 data, released 2026-04-10), traditional Medicare only; CMS omits DRGs with fewer than 11 discharges. Estimated cost is average charges times the hospital's Medicare cost-to-charge ratio from the IPPS Impact File. Weights are the MS-DRG relative weights for the same year.

Medicare outpatient services

The comprehensive outpatient service groups (APCs) New England Baptist Hospital billed Medicare for most in 2024: 2,307 services in all.

Service group	Services	Patients	Average charges	Average Medicare payment	US average payment
Level 5 Musculoskeletal ProceduresAPC 5115	1,432	1,374	$28,062	$12,385	$10,772
Level 6 Musculoskeletal ProceduresAPC 5116	302	299	$43,498	$18,273	$15,763
Level 4 Musculoskeletal ProceduresAPC 5114	206	205	$20,018	$6,004	$5,339
Level 1 Nerve ProceduresAPC 5431	184	175	$8,096	$1,638	$1,407
Level 3 Musculoskeletal ProceduresAPC 5113	84	73	$10,830	$2,315	$2,373
Level 2 Musculoskeletal ProceduresAPC 5112	74	71	$4,921	$1,300	$1,196
Level 3 Lower GI ProceduresAPC 5313	14	13	$5,233	$2,300	$2,176
Level 3 Excision/ Biopsy/ Incision and DrainageAPC 5073	11	11	$9,691	$2,431	$2,141

Source: CMS Medicare Outpatient Hospitals by Provider and Service (2024 data, released 2026-06-24), comprehensive APCs for traditional Medicare; CMS omits services with fewer than 11 claims. The US average weights every hospital by its services.

Where patients come from

ZIP codes with the most Medicare inpatient stays at New England Baptist Hospital in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 1,449 in 2020 to 392 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share	Share in 2020
02360	24	6%	71	$1.6M	1%	1%
02472	24	6%	57	$1.4M	2%	2%
02169	20	5%	67	$1.5M	1%	1%
02081	18	5%	49	$1.3M	2%	2%
01906	17	4%	65	$1.5M	1%
02021	17	4%	50	$1.3M	1%	1%
02324	17	4%	58	$1.5M	1%	1%
02132	16	4%	54	$1.3M	1%	2%
02190	15	4%	47	$1.2M	1%	2%
02445	15	4%	47	$1.1M	3%
02536	15	4%	32	$1.1M	1%	2%
01545	14	4%	43	$1.1M	1%	1%
01760	14	4%	46	$1.1M	1%	1%
02026	14	4%	46	$1M	1%	3%
02090	13	3%	43	$1M	2%	2%
01778	12	3%	25	$582,590	2%	5%
02038	12	3%	42	$860,754	1%
02050	12	3%	43	$1.1M	1%	3%
02062	12	3%	41	$730,830	1%	2%
02130	12	3%	43	$1.1M	1%	2%
02131	12	3%	46	$939,871	1%	1%
02301	12	3%	47	$1M	0%
01453	11	3%	31	$669,970	0%	1%
02138	11	3%	29	$699,070	1%	2%
02139	11	3%	35	$563,830	1%	1%

Source: CMS Hospital Service Area file. Shares are of the 392 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units New England Baptist Hospital reported at its latest Medicare certification survey (2016). Counts are people, not full-time equivalents.

24
Operating rooms
2
Endoscopy rooms
3
Off-site locations

225
Registered nurses
29
Physicians
24
Nurse practitioners
13
Physician assistants
10
Pharmacists
5
Respiratory therapists
39
Physical therapists
4
Occupational therapists
15
Radiology technicians
1
Nuclear medicine technicians
1
Laboratory technicians
16
Medical technologists
543
Other personnel

Source: CMS Provider of Services file.

Doctors and clinicians

355 clinicians who bill Medicare list New England Baptist Hospital as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Certified Registered Nurse Anesthetist 53
Orthopaedic Surgery Physician 47
Physician Assistant 33
Internal Medicine Physician 27
Anesthesiology Physician 23
Surgical Physician Assistant 14
Neurology Physician 12
Orthopaedic Surgery of the Spine Physician 12
Diagnostic Radiology Physician 10
Family Nurse Practitioner 10

Damon Spitz, MD
Specialist
NPI 1164417994
See commercial rates for Damon Spitz, MD
James Phillips, MD
Orthopaedic Surgery Physician
NPI 1912988189
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Mihran Artinian, MD
Vascular & Interventional Radiology Physician
NPI 1366437170
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Aaron Thomas
Neuroradiology Physician
NPI 1528487394
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John Falardeau, M.D.
Diagnostic Radiology Physician
NPI 1730400409
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Brian Johnson, NP-C
Nurse Practitioner
NPI 1033302526
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Daniel Lococo, NP-C
Nurse Practitioner
NPI 1871147363
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Julie Winn, PA-C
Surgical Physician Assistant
NPI 1891203493
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Vito Pugliano, M.D.
Orthopaedic Surgery Physician
NPI 1245524974
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Danielle Burdo, PA
Surgical Physician Assistant
NPI 1366540221
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Owen Maddox, MD
Specialist
NPI 1306831128
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Jason Rand, PA
Physician Assistant
NPI 1417937137
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Brittany Cheney, PAC
Physician Assistant
NPI 1841691011
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Kimberly Fitzgerald
Surgical Physician Assistant
NPI 1750320586
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Lampros Minos, PA-C
Surgical Physician Assistant
NPI 1396892097
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Arriyan Dowlatshahi, M.D.
Surgery of the Hand (Plastic Surgery) Physician
NPI 1124331061
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Chris Sambaziotis, M.D.
Orthopaedic Surgery Physician
NPI 1578866513
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Charles Allison, MB CHB
Diagnostic Radiology Physician
NPI 1316118193
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Kiet Le, PA
Physician Assistant
NPI 1992190748
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Thomas Pacheco, PA
Physician Assistant
NPI 1780654491
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Christina Linkiewicz, P.A.-C
Surgical Physician Assistant
NPI 1346283694
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John Tierney, DO
Specialist
NPI 1417913047
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Lisa Morin, PA
Medical Physician Assistant
NPI 1831230341
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Irene Ghobrial, PA-C
Physician Assistant
NPI 1639261290
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Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Income statement

Revenue, expenses and income New England Baptist Hospital reported to Medicare for Oct 1, 2024 to Sep 30, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$476.8M	266.1%
Inpatient	$179.9M	100.4%
Outpatient	$296.9M	165.7%
Contractual allowances and discounts	-$297.6M	-166.1%
Net patient revenue	$179.2M	100.0%
Operating expenses	-$223.4M	-124.7%
Operating income from patient care	-$44.3M	-24.7%
Other income	$24.9M	13.9%
Investment income	$1.9M	1.0%
Other	$23M	12.8%
Net income	-$19.4M	-10.8%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$177.2M	37.2%
Medicaid (including managed care)	$15M	3.1%
Other payers and self-pay	$284.7M	59.7%
Total charges	$476.8M	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 830347, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from New England Baptist Hospital's latest cost report.

-24.7%
Operating margin
Operating income from patient care / net patient revenue
-9.5%
Total margin
Net income / net patient revenue plus other income
-1.2%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
32% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
$31.74
Average hourly wage
Adjusted salaries / paid hours (Worksheet S-3 Part II)
-1.8%
Return on assets
Net income for a year / total assets
-11.0%
Return on equity
Net income for a year / fund balance
0.03
Current ratio
Current assets / current liabilities
0.02
Quick ratio
Cash, temporary investments and net receivables / current liabilities
-1 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
42 days
Days in patient receivables
Net patient receivables / daily net patient revenue
1442 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.19
Asset turnover
Total revenue for a year / total assets
253.7 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 830347, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What New England Baptist Hospital owned and owed at the end of its reporting period (Sep 2025), across all fund types: $1.1B in total assets and a $176.9M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	-$590,714	-0.1%
Patient receivables, net	$20.4M	1.9%
Inventory	$3.4M	0.3%
Total current assets	$26.1M	2.4%
Property and equipment, net of depreciation	$65.9M	6.0%
Investments and other assets	$1B	91.6%
Total assets	$1.1B	100.0%
Current liabilities	$879.1M	80.3%
Total liabilities	$918.5M	83.8%
Fund balance (net assets)	$176.9M	16.2%

Source: CMS cost report (HCRIS, Form 2552-10), report 830347, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Charity care and uncompensated care

Care New England Baptist Hospital provided without full payment, as reported on Worksheet S-10 of its cost report.

$229,530
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$647,070
Bad debt
Patient bills written off as uncollectible, at charges
$1.2M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$101,805
State and local indigent care shortfall
Cost of indigent care program patients minus program payments
$568,992
Total unreimbursed and uncompensated care
0.3% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)
-$59,883
Government grants and appropriations
Government grants or transfers supporting hospital operations

Source: CMS cost report (HCRIS, Form 2552-10), report 830347, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

New England Baptist Hospital's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Sep 2020	Sep 2021	Sep 2022	Sep 2023	Sep 2024	Sep 2025
Net patient revenue	$189M	$216M	$221.2M	$215.7M	$201M	$179.2M
Operating expenses	$219.8M	$224.6M	$231.3M	$243M	$243.6M	$223.4M
Operating margin	-16.3%	-4.0%	-4.6%	-12.6%	-21.2%	-24.7%
Net income	-$7.1M	$28.4M	$5.1M	-$3.9M	-$19M	-$19.4M
Total assets	$270.4M	$323.2M	$298.6M	$574.7M	$862.6M	$1.1B
Discharges	6,925	6,137	3,690	2,737	3,274	2,474
Inpatient days	15,885	13,698	9,809	8,647	9,008	7,564
Medicare Advantage days		1,050	1,102	953	1,169	1,235
Beds	98	75	75	75	75	62
Employees (FTE)	863	831	819	823	705	599

Source: CMS cost report (HCRIS, Form 2552-10), report 830347, as submitted. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center New England Baptist Hospital reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 32 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Impl. dev. charged to patients		$53.2M	$118.4M	0.45
Clinic	$7.4M	$21.3M	$21.6M	0.99	45,981
Medical supplies charged to patient		$13.8M	$16.8M	0.82
Operating room	$9.4M	$12.4M	$139.5M	0.09	48,567
Recovery room	$5.5M	$11M	$17.4M	0.63	10,890
Physical therapy	$4.2M	$8.3M	$25.9M	0.32	7,955
Drugs charged to patients		$7.3M	$8.2M	0.89
Laboratory	$2.1M	$6.8M	$15.7M	0.43	9,110
Radiology-diagnostic	$3.2M	$5.6M	$32.6M	0.17	22,579
Anesthesiology	$710,549	$2.4M	$35.5M	0.07	735
Respiratory therapy	$835,794	$1.7M	$1.9M	0.88	495
Blood storing processing & trans.	$229,046	$1.2M	$3.2M	0.38
Mri	$381,208	$897,812	$4.4M	0.21	1,640
Occupational therapy	$474,150	$815,178	$3.6M	0.22
Ct scan	$341,243	$677,232	$3.4M	0.20	445
Radioisotope	$143,443	$661,369	$1.1M	0.58	2,395
Observation beds (non-distinct part		$303,618	$980,920	0.31
Intravenous therapy	$129,764	$258,725	$477,730	0.54
Electroencephalography	$10,778	$34,784	$521,908	0.07

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$8.3M	$24.9M	$18.9M	1.32	57,650
Intensive care unit	$2.2M	$5.4M	$6.7M	0.80	4,760

Overhead (general service) departments

Department	Salaries	Direct cost	Paid hours	Average hourly wage	Square feet
Administrative & general	$9.4M	$37.3M	169,691	$55.28	78,324
Cap rel costs-bldg & fixt		$17.9M			372,331
Employee benefits department	$20,477	$13.5M	13,029	$1.57
Operation of plant	$789,117	$11.7M	43,420	$18.17	19,963
Central services & supply	$3M	$6.8M	178,997	$16.51	14,831
Dietary	$1.4M	$3.2M	72,244	$19.50	14,052
Housekeeping	$1.6M	$3M	98,512	$16.73	3,911
Pharmacy	$2M	$2.5M	43,263	$45.26	3,360
Nursing administration	$2M	$2.2M	33,838	$60.17	450
Medical records & library	$417,887	$989,761	13,855	$30.16	4,114
I&r services-other prgm costs apprv		$445,828			910

Source: CMS cost report (HCRIS, Form 2552-10), report 830347, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Medicare payment profile

The factors Medicare uses to set what it pays New England Baptist Hospital for an inpatient stay.

3.22
Case mix index
Higher than 98% of hospitals paid under Medicare IPPS
Average Medicare DRG weight of its inpatient cases (FY 2027); higher means more complex, costlier care.
Teaching hospital
Teaching status
0.11 residents per bed
Medicare-funded interns and residents per bed (FY 2027).
1.3%
Low-income patient share
Disproportionate share percentage: Medicaid and SSI patient days CMS uses for safety-net payments (FY 2027).
1,269
Medicare inpatient stays
Medicare claims CMS based FY 2027 payment rates on.
Urban (metro area)
Location type
Geographic area CMS assigns before any wage index reclassification (FY 2027).

Show FY 2021 to FY 2027

IPPS fiscal year	FY 2021	FY 2022	FY 2023	FY 2024	FY 2025	FY 2026	FY 2027
Case mix index	2.29	2.29	2.38	2.74	2.74	2.72	3.22
Wage index	1.267	1.284	1.297	1.242	1.313	1.288	1.307
Readmissions adjustment	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Value-based purchasing adjustment	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
Medicare inpatient stays	3,423	3,423	2,547	1,585	1,700	1,912	1,269

Source: CMS IPPS final rule Impact File (FY 2027).

Ownership

Organizations New England Baptist Hospital reports to Medicare as owners or with operational control.

Beth Israel Lahey Health, Inc.
5% or greater direct ownership interest, 100%, since 2019

Sources: CMS Hospital All Owners.

Leadership

The officers and board members on New England Baptist Hospital's Medicare enrollment and on the IRS Form 990 filed under its tax ID.

Officers and directors on the Medicare enrollment

David A Mattingly Officer, since 2019
Brian L Hollenbeck Officer, since 2020
Brian Smith Officer, since 2023
Christopher Collins Director, since 2019
David Passafaro Director, since 2019
Frederick C Basilico Director, since 2019
John Bachman Director, since 2019
Mary Sullivan Smith Director, since 2019
Thomas Barker Director, since 2019
Gregory Cahill Director, since 2019
Nancy Nager Director, since 2019
Michael T Rowan Director, since 2021
John Jackson Director, since 2021
Roberto A Cruz-Gervis Director, since 2021
Colleen Kigin Director, Board Member, since 2023
Joseph Albanese Director, Board Member, since 2023
Judene Williams Director, Board Member, since 2023

Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 17 of 22 are shown.

Officers and key employees (IRS Form 990, tax year 2024)

Name	Title
Tabb MD Kevin	CEO (ex-off) (CEO, Bilh)
Rios Cindy	Treas (ex-off) (exec VP & CFO, Bilh)
Katz Esq Jamie	Clerk (ex-off); Bilh General Counsel
Passafaro David	President & Trustee (ex-officio)
Francioli Carl	Treas Ex-of; Bilh Intrm Cfo/bstn CFO
Smith RN Ms Mary Sullivan	Ttee Ex-off/int Pres; SVP, COO & CNO
Smith MBA Brian	Asst Treas Exof & Metro Bstn Mkt CFO
O'Malley RN MSN MBA Rosemary	Interim Chief Nursing Officer
Giordano RN Valerie	Chief Of Staff And VP, Real Estate
Timko Esq April	Asst Clerk (assoc Gc Bilh)
Gevitz Esq Kathryn	Asst Clerk; Assoc Gen Counsel, Bilh
Legassie Paige	VP, Human Resources Business Partner
Bachman John Jeb	Trustee And Vice Chair
Collins Christopher	Trustee And Chair
Galbraith MBA FACHE Katie	President & Trustee (ex-officio)
Herndon MBA CPA FACHE Scott	Treas (ex-off) (exec VP & CFO, Bilh)

Board members: Healy Peter, Mattingly MD David, Smith MD Eric, Basilico MD Facc Frederick C, Cruz-Gervis MD Roberto, Hollenbeck MD Brian, Albanese Joseph, Barker Esq Thomas R, Cahill Gregory, Jackson John, Karush Jonathan, Kigin Colleen, Kroncke Barbara, Nager Nancy, Ohaegbalum MD Chima, Richards II Anthony, Williams Judene.

Source: IRS Form 990 Part VII filed by New England Baptist Hospital (EIN 04-2103612), via the IRS e-file data. A health system's return can cover several hospitals.

Programs and facilities

Accountable care organization (Medicare Shared Savings Program)
Lahey Clinical Performance ACO
ACO A1490, current agreement since 2025. Public reporting page
Source: CMS Shared Savings Program participants, 2026, matched on New England Baptist Hospital's legal name.
Helipad
Brigham & Women'S Hospital
FAA location ID MA39, a medical-use heliport 0.4 mi from the hospital.
Source: FAA National Airspace System Resource data, cycle 2026-10-01.

Frequently asked questions

About New England Baptist Hospital's rates and hospital price transparency.

How much does an MRI cost at New England Baptist Hospital?

For MRI brain before and after contrast (CPT 70553), published negotiated rates at New England Baptist Hospital range from $617 to $1,751 across 3 insurers. Aetna's rate is $1,751. The median at nearby comparable hospitals is $846. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a CT scan cost at New England Baptist Hospital?

For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at New England Baptist Hospital range from $617 to $940 across 2 insurers. Blue Cross Blue Shield's rate is $940. The median at nearby comparable hospitals is $849. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a colonoscopy cost at New England Baptist Hospital?

For Colonoscopy with polyp removal (CPT 45385), published negotiated rates at New England Baptist Hospital range from $358 to $4,689 across 3 insurers. Aetna's rate is $2,853. The median at nearby comparable hospitals is $2,334. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a mammogram cost at New England Baptist Hospital?

For Screening mammography, bilateral (CPT 77067), published negotiated rates at New England Baptist Hospital range from $159 to $228 across 3 insurers. Blue Cross Blue Shield's rate is $177. The median at nearby comparable hospitals is $235. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does hip or knee replacement cost at New England Baptist Hospital?

For Major lower-extremity joint replacement without MCC (MS-DRG 470), published negotiated rates at New England Baptist Hospital range from $15,653 to $20,753 across 3 insurers. UnitedHealthcare's rate is $19,540. The median at nearby comparable hospitals is $20,122. What a patient pays depends on their plan's deductible, coinsurance and network status.

What is New England Baptist Hospital's CMS star rating?

New England Baptist Hospital has a CMS overall hospital star rating of 5 out of 5 on Medicare Care Compare (CMS data released 2026-08-13). That is the top rating, shared by 12% of US hospitals.

Is New England Baptist Hospital a teaching hospital?

Yes. CMS counts 0.11 Medicare-funded residents per bed at New England Baptist Hospital for fiscal year 2027, so it is a teaching hospital.

Does Medicare penalize New England Baptist Hospital for readmissions?

No. New England Baptist Hospital has no Hospital Readmissions Reduction Program penalty in fiscal year 2027.

What are the most common Medicare inpatient stays at New England Baptist Hospital?

In 2024, the most common were major hip and knee joint replacement or reattachment of lower extremity without mcc (882 discharges), spinal fusion except cervical without mcc (121 discharges), revision of hip or knee replacement with cc (117 discharges).

What is New England Baptist Hospital's case mix index?

New England Baptist Hospital's Medicare case mix index is 3.22 for fiscal year 2027, higher than 98% of hospitals paid under the inpatient prospective payment system.

For hospital finance and compliance teams

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CMS v3 example: standard_charge_information[0]

{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

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Gross, discounted cash, payer-specific and de-identified min / max charges
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About this hospital

Prices for common services

How the insurers pay at New England Baptist Hospital

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Quality ratings (CMS Care Compare)

Medicare quality penalties and bonuses

Every CMS quality measure

Accreditation and services

22 services at New England Baptist Hospital

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Medicare inpatient stays

Medicare outpatient services

Where patients come from

Staff and facilities

Doctors and clinicians

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Charity care and uncompensated care

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Medicare payment profile

Ownership

Leadership

Officers and directors on the Medicare enrollment

Officers and key employees (IRS Form 990, tax year 2024)

Programs and facilities

Comparable hospitals nearby

Frequently asked questions

Running price transparency at a hospital like this one?

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