https://www.google.com/local/content/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT21GdlNIWjRWV05vTm1Gb1dWRnVkamxDWXpoS2FHYxAB&d=17924085&t=1

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For the Labor & Delivery department I am giving them a 5 star!! Overall an amazing experience from the moment I was checked in, and once I was discharged. When I noticed my contractions were close together I was able to get in contact with my provider, and she advised me to go ahead and to the hospital to be assessed. Once the nurse confirmed that I was in active labor, they took me to my room (which was extremely clean), I asked to get an epidural as soon as possible, and after an hour I had my son! Dr. Marie was fantastic by her words of encouragement, and with her direction we were able to deliver my baby within 3 pushes. All the nurses & staff there were super helpful, very empathetic, and made my experience memorable. The two L&D nurses I would like to recognize are Francesca & Emily for their hospitality, their kindness, and for being extremely helpful in a vulnerable delicate environment after childbirth. They answered any questions I had, they checked up on me & my son, and if I needed help they helped! We need more nurses like them in EVERY L&D department across the country!! Thank you Wellstar💜

https://www.google.com/local/content/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT2tVdFIySm5kMGxoUkRWd1VIUk9lbUZQYzBKSU5IYxAB&d=17924085&t=1

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Dr.  Hooper did an amazing job delivering my child. First time having a C section and I was very nervous. His knowledge and presence gave me all the confidence I needed.

To Patricia, Emily, Chaka, Robyn and the rest of the staff I forgot to name thank you so much.

Thank you again Dr. Hooper I can’t thank you enough!!!!!

https://www.google.com/local/content/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT2xkeWJVSkJkWEprTFVsSlozRlpiQzFRWkdGSk1tYxAB&d=17924085&t=1

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Absolutely terrible hospital. This place should be turned into just an outpatient building for private practices to operate out of. My father was admitted on a Saturday morning. He was held in the emergency room on one of the tiny little emergency room beds that are to my knowledge meant for short term use for over 28hrs. MRI results that we were told took 60-90 minutes for have taken 4+hrs. The staff is extremely informative. Wellstar needs to seriously dive into the operations of the facility as it is an absolute joke. Do not bring yourself or your loved ones to this facility.

https://www.google.com/local/content/rap/report?postId=Ci9DQUlRQUNvZENodHljRjlvT21sbFIwUjBWSHBaZDJ4RE0ybGtWVE15VTIxdmExRRAB&d=17924085&t=1

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This hospital is horrifically terrible. I came by ambulance for excruciating back pain that I cannot walk or stand. i immediately was given two medications that didn't even help. They put me in a room with a neck brace on that was so tight I couldn't even breath, my freaking Adam's apple was freaking cutting against it everytime I swallow. I did not need the neck brace whatsoever said another doctor. I was in that room since 8 am to 2pm  looking straight up at the ceiling lights while trying to manage my back pain . They had me strapped from my head to toe before someone else came and said I didn't need to be like that. I was crying my eyes out and no one helped me I rang the nurse bell 7 times each times they kept asking whats wrong but never came to my room to check me. I asked for something a little stronger than what they were given me and a nurse says the doctor says we can mix two medications together would you like to try 😳.  The doctor literally only came to see me once in the condition I am in. I am currently on my way to another hospital after discharging out of this hospital.  Ps they didn't even prescribe me back pain or muscle relaxers literally told me to go home and pop a Tylenol like if the medications at the hospital didn't work what makes you think a Tylenol would work. Worst experience ever!!! Jan27

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Douglas County has never had a good reputation which why I have never been but the Labor and Delivery is AWESOME-my daughter had complications with her birth and the whole team was on it. Nurse Sissy is a complete gem-she rock I can not say enough about this lady she went above and beyond and I appreciate you. The Anesthesiologist Dr Pham is greatest-great bed side manner he is FANTASTIC he assured my daughter that he was going to take care of her and he did just that... These two alone turned a difficult and terrifying experience into something positive. Like I said the whole team is AWESOME but these two ROCK!!!!

Payer	Category	Code Type & Group	Contract Type	Rate Compared to State Average
Aetna	Outpatient	CPT Category III Codes Range: 0042T - 0810T	Negotiated	Very High
Aetna	Outpatient	CPT Category III Codes Range: 0042T - 0810T	Percentage of Bill Charged
Aetna	Outpatient	CPT Evaluation and Management Range: 99091 - 99499	Negotiated	Very High
Aetna	Outpatient	CPT Evaluation and Management Range: 99091 - 99499	Percentage of Bill Charged
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Negotiated	Very High
Aetna	Outpatient	CPT Medicine Services and Procedures Range: 90281 - 99607	Percentage of Bill Charged
Aetna	Outpatient	CPT Multianalyte Assay Range: 0002M - 0018M	Negotiated	Very Low
Aetna	Outpatient	CPT Pathology and Laboratory Procedures Range: 80047 - 89398	Negotiated	Very Low
Aetna	Outpatient	CPT Pathology and Laboratory Procedures Range: 80047 - 89398	Percentage of Bill Charged
Aetna	Outpatient	CPT Proprietary Laboratory Analyses Range: 0001U - 0401U	Negotiated	Very Low

Douglas Hospital

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