MaineHealth · Norway, ME
4 of 5
CMS star rating
25
Beds
1,697
Inpatient discharges a year
$133M
Net patient revenue a year
37
In-network payers
Stephens Memorial Hospital is a 25-bed voluntary non-profit - private hospital in Norway, ME, affiliated with MaineHealth. Below you'll find publicly disclosed negotiated rates and facility details, including 37 in-network payers and 111 disclosed rate categories.
The 24 services Stephens Memorial Hospital most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.
Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.
CT imaging
CPT 74177
$375 - $1,764
from 4 insurers · median $1,696
Typical for a hospital with this service line
CT imaging
CPT 70450
$99 - $1,095
from 4 insurers · median $920
Typical for a hospital with this service line
Cardiology and vascular testing
CPT 93306
$234 - $2,324
from 4 insurers · median $2,153
Typical for a hospital with this service line
X-ray and bone density
CPT 71046
$25 - $461
from 4 insurers · median $437
Typical for a hospital with this service line
Digestive procedures
CPT 45385
$537 - $5,425
from 2 insurers · median $2,981
Typical for a hospital with this service line
MRI imaging
CPT 70553
$654 - $3,170
from 4 insurers · median $2,721
Typical for a hospital with this service line
Digestive procedures
CPT 45380
$516 - $5,425
from 2 insurers · median $2,970
Typical for a hospital with this service line
CT imaging
CPT 74176
$211 - $1,217
from 4 insurers · median $1,165
Typical for a hospital with this service line
CT imaging
CPT 71275
$310 - $1,703
from 4 insurers · median $1,446
Typical for a hospital with this service line
Gynecology
CPT 58571
$47,899
negotiated rate
Typical for a hospital with this service line
Nuclear imaging
CPT 78452
$542 - $4,753
from 4 insurers · median $3,543
Hospital reports nuclear medicine services to CMS
Digestive procedures
CPT 43239
$4,313
negotiated rate
Typical for a hospital with this service line
Mammography
CPT 77067
$155 - $249
from 4 insurers · median $227
Typical for a hospital with this service line
Medicine & Surgery
CPT 47562
$26,842
negotiated rate
Typical for a hospital with this service line
Digestive procedures
CPT 45378
$399 - $4,195
from 2 insurers · median $2,297
Typical for a hospital with this service line
Ultrasound
CPT 76705
$78 - $723
from 4 insurers · median $649
Typical for a hospital with this service line
Ultrasound
CPT 76856
$93 - $1,350
from 4 insurers · median $1,106
Typical for a hospital with this service line
X-ray and bone density
CPT 77080
$45 - $919
from 4 insurers · median $792
Typical for a hospital with this service line
MRI imaging
CPT 74183
$787 - $2,982
from 4 insurers · median $2,584
Typical for a hospital with this service line
MRI imaging
CPT 73721
$787 - $2,054
from 4 insurers · median $1,775
Typical for a hospital with this service line
Medicine & Surgery
CPT 42820
$27,216
negotiated rate
Typical for a hospital with this service line
Medicine & Surgery
CPT 66984
$10,493
negotiated rate
Typical for a hospital with this service line
MRI imaging
CPT 70551
$769 - $1,432
from 4 insurers · median $1,322
Typical for a hospital with this service line
Cardiology and vascular testing
CPT 93971
$128 - $943
from 4 insurers · median $810
Typical for a hospital with this service line
Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.
| Insurer | Services | Median % of Medicare | Above nearby | Below nearby |
|---|---|---|---|---|
| Insurer A* | 16 | 757% | 8 | 5 |
| Insurer B* | 16 | 735% | 11 | 4 |
| Insurer C* | 24 | 471% | 9 | 6 |
| Insurer D* | 19 | 87% | 5 | 13 |
How we chose these services: 0 appear in this hospital's own Medicare claims, 0 are common here based on CMS Medicare volume, and 24 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Stephens Memorial Hospital, or start a free trial.
Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.
Quality
4 of 5 stars
Doctors and services
25 services
Finances
$133M net patient revenue
Ownership and leadership
Owned by MaineHealth Services
The employer identification numbers (EINs) health plans and networks list for Stephens Memorial Hospital in the in-network rate files they publish, with the organization NPIs billed under each.
| Tax ID (EIN) | Plans and networks listing it | Organization NPIs |
|---|---|---|
| 01-0238552(multi-state) Maine Health | 55Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ameri Health and 50 more | 1912094806 Mainehealth1346299815 Mainehealth1902422561 Mainehealthand 172 more |
| 01-0219904Stephens Memorial Hospital Association | 26Aspirus Health Plan, BCBS, Centene, Dean Health Plan, Denver Health Medical Plan and 21 more | 1528359841 Stephens Memorial Hospital Association1346299815 Mainehealth1811288061 Mainehealthand 6 more |
Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.
181 Main Street, Norway, ME 04268
(207) 743-5933
How Stephens Memorial Hospital compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.
Overall star rating
4 of 5
Higher than 58% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
No different on 5 measures
0 better, 5 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
No different on 1 measures
0 better, 1 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
No different on 5 measures
0 better, 5 no different, 0 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
5 of 5
The top rating, shared by 7% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
79%
Higher than 75% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Time in the ER before going home
125 min
Lower than 69% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
| Measure | Result | Period |
|---|---|---|
| Overall star ratingCMS: Overall hospital quality star rating | 4 of 5 | |
| Death rates | No different on 5 measures | |
| Safety | No different on 1 measures | |
| Readmissions | No different on 5 measures | |
| Patient survey ratingCMS: Summary star rating | 5 of 5 | 2024-10-01 to 2025-09-30 |
| Would definitely recommendCMS: "YES", patients would definitely recommend the hospital | 79% | 2024-10-01 to 2025-09-30 |
| Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better | 125 min | 2024-10-01 to 2025-09-30 |
Source: CMS Provider Data Catalog, released 2026-09-30. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.
Each result CMS publishes for Stephens Memorial Hospital, beside the US median and the average of ME hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.
Risk-adjusted 30-day death rates and surgical complications; lower is better.
| Measure | Stephens Memorial Hospital | US median | ME average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31 | Not Available | 4.344 | |||
| Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 504 cases | 4 | 3.9 | 4.141 | Worse than 51% of US hospitals | |
| Death rate for heart attack patients2022-07-01 to 2025-06-30 | Not Available | 12.55 | |||
| Death rate for CABG surgery patients2022-07-01 to 2025-06-30 | Not Available | 2.133 | |||
| Death rate for COPD patients2022-07-01 to 2025-06-30 · 33 cases | 9.8 | 8.5 | 9.484 | Worse than 81% of US hospitals | |
| Death rate for heart failure patients2022-07-01 to 2025-06-30 · 49 cases | 12.4 | 11 | 12.54 | Worse than 76% of US hospitals | |
| Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 86 cases | 17.7 | 15.2 | 16.27 | Worse than 83% of US hospitals | |
| Death rate for stroke patients2023-07-01 to 2025-06-30 · 47 cases | 13 | 11.6 | 13.14 | Worse than 71% of US hospitals | |
| Pressure ulcer rate2022-07-01 to 2024-06-30 | Not Available | 0.635 | |||
| Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30 | Not Available | 181 | |||
| Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30 | Not Available | 0.2129 | |||
| In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30 | Not Available | 0.2879 | |||
| Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30 | Not Available | 2.588 | |||
| Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30 | Not Available | 1.61 | |||
| Postoperative respiratory failure rate2022-07-01 to 2024-06-30 | Not Available | 8.504 | |||
| Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30 | Not Available | 3.432 | |||
| Postoperative sepsis rate2022-07-01 to 2024-06-30 | Not Available | 5.113 | |||
| Postoperative wound dehiscence rate2022-07-01 to 2024-06-30 | Not Available | 1.764 | |||
| Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30 | Not Available | 1.164 | |||
| CMS Medicare PSI 90: Patient safety and adverse events composite2022-07-01 to 2024-06-30 | Not Available | 0.9761 |
Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.
| Measure | Stephens Memorial Hospital | US median | ME average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Hospital return days for heart attack patients2022-07-01 to 2025-06-30 | Not Available | -5.733 | |||
| Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 54 cases | -30.6 | 1.25 | 0.975 | Better than 88% of US hospitals | |
| Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 84 cases | 10.3 | 3.85 | 0.77 | Worse than 60% of US hospitals | |
| Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30 | Not Available | ||||
| Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31 | Not Available | 12.97 | |||
| Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 34 cases | 9.4 | 10.7 | 10.13 | No Different Than the National Rate | Better than 87% of US hospitals |
| Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 34 cases | 6.2 | 5.3 | 5.719 | No Different Than the National Rate | Worse than 87% of US hospitals |
| Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31 | Not Available | 1.013 | Number of cases too small | ||
| Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30 | Not Available | 13.79 | |||
| Rate of readmission for CABG2023-07-01 to 2025-06-30 | Not Available | 10.37 | |||
| Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 60 cases | 18.6 | 19.8 | 19.76 | Better than 93% of US hospitals | |
| Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 96 cases | 20.7 | 21.3 | 21.18 | Better than 70% of US hospitals | |
| Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30 | Not Available | 5.789 | |||
| Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 166 cases | 17.8 | 17.2 | 17.19 | Worse than 70% of US hospitals |
Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.
| Measure | Stephens Memorial Hospital | US median | ME average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.2538 | |||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.201 | |||
| Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30 | 401 | 1,370 | 3,447 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 0.109 | 0.9835 | 3.136 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 2 | ||
| Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30 | Not Available | 0.5636 | |||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.2953 | No Different than National Benchmark | ||
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30 | 2.113 | 1.392 | 2.372 | No Different than National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30 | 580 | 1,799 | 3,150 | No Different than National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30 | 1.418 | 1.377 | 3.512 | No Different than National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 3.478 | No Different than National Benchmark | |
| Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30 | 0 | 0.399 | 0.6851 | No Different than National Benchmark | The best result, shared by 24% of US hospitals |
| SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.283 | |||
| SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.821 | |||
| SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30 | 16 | 61 | 66.72 | ||
| SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30 | 0.394 | 1.591 | 1.758 | ||
| SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30 | 0 | 1 | 1.32 | ||
| SSI - Colon Surgery2024-10-01 to 2025-09-30 | Not Available | 0.9318 | |||
| SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.434 | |||
| SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 5.13 | |||
| SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30 | 25 | 38 | 34.79 | ||
| SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30 | 0.223 | 0.328 | 0.3001 | ||
| SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 0.4211 | ||
| SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30 | Not Available | 1.793 | |||
| MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 0.1195 | |||
| MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30 | Not Available | 2.455 | |||
| MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30 | 8,010 | 14,451 | 23,781 | ||
| MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30 | 0.167 | 0.567 | 1.747 | ||
| MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30 | 0 | 0 | 0.8387 | ||
| MRSA Bacteremia2024-10-01 to 2025-09-30 | Not Available | 0.4954 | |||
| Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30 | 0.16 | 0.127 | 0.1468 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30 | 3.159 | 0.747 | 1.721 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30 | 7,508 | 13,646 | 22,451 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30 | 2.092 | 5.683 | 10.2 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30 | 2 | 2 | 3.194 | No Different than National Benchmark | |
| Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30 | 0.956 | 0.279 | 0.417 | No Different than National Benchmark | Worse than 94% of US hospitals |
How recent inpatients answered each survey question, with CMS's star rating per topic.
| Measure | Stephens Memorial Hospital | US median | ME average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Room was "always" clean2024-10-01 to 2025-09-30 · 341 cases | 84 | 73 | 74.52 | Better than 86% of US hospitals | |
| Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 341 cases | 2 | 8 | 7.419 | Better than 91% of US hospitals | |
| Room was "usually" clean2024-10-01 to 2025-09-30 · 341 cases | 14 | 18 | 18.06 | ||
| Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 341 cases | 94 | 87 | 87.92 | Better than 95% of US hospitals | |
| Cleanliness - star rating2024-10-01 to 2025-09-30 · 341 cases | 5 | 4 | 3.84 | The top rating, shared by 12% of US hospitals | |
| Nurses "always" communicated well2024-10-01 to 2025-09-30 · 341 cases | 86 | 80 | 82.87 | Better than 83% of US hospitals | |
| Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 341 cases | 95 | 91 | 93.24 | Better than 91% of US hospitals | |
| Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 341 cases | 0 | 4 | 3.065 | The best result, shared by 4% of US hospitals | |
| Nurse communication - star rating2024-10-01 to 2025-09-30 · 341 cases | 5 | 3 | 4.16 | The top rating, shared by 18% of US hospitals | |
| Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 341 cases | 14 | 16 | 14.06 | ||
| Doctors "always" communicated well2024-10-01 to 2025-09-30 · 341 cases | 86 | 79 | 82.65 | Better than 84% of US hospitals | |
| Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 341 cases | 95 | 91 | 92.92 | Better than 94% of US hospitals | |
| Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 341 cases | 2 | 5 | 3.806 | Better than 87% of US hospitals | |
| Doctor communication - star rating2024-10-01 to 2025-09-30 · 341 cases | 5 | 3 | 3.96 | The top rating, shared by 6% of US hospitals | |
| Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 341 cases | 12 | 16 | 13.55 | ||
| Staff "always" explained2024-10-01 to 2025-09-30 · 341 cases | 72 | 61 | 65.42 | Better than 88% of US hospitals | |
| Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 341 cases | 86 | 77 | 81.08 | Better than 96% of US hospitals | |
| Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 341 cases | 10 | 19 | 15.61 | Better than 91% of US hospitals | |
| Communication about medicines - star rating2024-10-01 to 2025-09-30 · 341 cases | 5 | 3 | 3.56 | The top rating, shared by 4% of US hospitals | |
| Staff "usually" explained2024-10-01 to 2025-09-30 · 341 cases | 18 | 19 | 18.97 | ||
| Discharge information - linear mean score2024-10-01 to 2025-09-30 · 341 cases | 95 | 86 | 88.08 | Better than 99% of US hospitals | |
| No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 341 cases | 4 | 13 | 12 | Better than 99% of US hospitals | |
| Discharge information - star rating2024-10-01 to 2025-09-30 · 341 cases | 5 | 3 | 3.92 | The top rating, shared by 8% of US hospitals | |
| Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 341 cases | 96 | 87 | 88 | Better than 99% of US hospitals | |
| No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 341 cases | 4 | 14 | 12.66 | Better than 99% of US hospitals | |
| Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 341 cases | 96 | 86 | 87.34 | Better than 99% of US hospitals | |
| Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 341 cases | 82 | 74 | 78.52 | Better than 88% of US hospitals | |
| Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 341 cases | 2 | 7 | 4.931 | Better than 94% of US hospitals | |
| Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 341 cases | 16 | 19 | 16.55 | ||
| Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 341 cases | 84 | 77 | 81.03 | Better than 84% of US hospitals | |
| Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 341 cases | 2 | 6 | 4.207 | Better than 91% of US hospitals | |
| Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 341 cases | 14 | 17 | 14.76 | ||
| Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 341 cases | 91 | 85 | 88.38 | Better than 88% of US hospitals | |
| Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 341 cases | 1 | 3 | 2.621 | Better than 91% of US hospitals | |
| Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 341 cases | 8 | 11 | 9 | ||
| Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 341 cases | 4 | 8 | 6.871 | Better than 82% of US hospitals | |
| Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 341 cases | 19 | 20 | 20.42 | ||
| Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 341 cases | 77 | 72 | 72.71 | Better than 70% of US hospitals | |
| Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 341 cases | 91 | 88 | 89.32 | Better than 77% of US hospitals | |
| Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 341 cases | 4 | 3 | 3.6 | Better than 55% of US hospitals | |
| Staff "always" explained new medications2024-10-01 to 2025-09-30 · 341 cases | 82 | 74 | 78.24 | Better than 87% of US hospitals | |
| Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 341 cases | 4 | 9 | 6.655 | Better than 90% of US hospitals | |
| Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 341 cases | 14 | 16 | 15.1 | ||
| Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 341 cases | 83 | 75 | 78.79 | Better than 90% of US hospitals | |
| Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 341 cases | 1 | 5 | 3.931 | Better than 96% of US hospitals | |
| Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 341 cases | 16 | 20 | 17.28 | ||
| Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 341 cases | 82 | 77 | 80.31 | Better than 79% of US hospitals | |
| Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 341 cases | 0 | 4 | 2.862 | The best result, shared by 3% of US hospitals | |
| Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 341 cases | 18 | 19 | 16.83 | ||
| Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 341 cases | 93 | 86 | 89.79 | Better than 91% of US hospitals | |
| Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 341 cases | 0 | 3 | 2.034 | The best result, shared by 7% of US hospitals | |
| Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 341 cases | 7 | 11 | 8.172 | ||
| "Always" quiet at night2024-10-01 to 2025-09-30 · 341 cases | 62 | 59 | 57.42 | Better than 58% of US hospitals | |
| "Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 341 cases | 4 | 9 | 10.39 | Better than 83% of US hospitals | |
| "Usually" quiet at night2024-10-01 to 2025-09-30 · 341 cases | 34 | 31 | 32.19 | ||
| Quietness - linear mean score2024-10-01 to 2025-09-30 · 341 cases | 85 | 82 | 80.56 | Better than 71% of US hospitals | |
| Quietness - star rating2024-10-01 to 2025-09-30 · 341 cases | 4 | 3 | 3.08 | Better than 56% of US hospitals | |
| "NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 341 cases | 2 | 5 | 4.258 | Better than 83% of US hospitals | |
| "YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 341 cases | 79 | 71 | 72.1 | Better than 75% of US hospitals | |
| Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 341 cases | 92 | 87 | 88.96 | Better than 83% of US hospitals | |
| "YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 341 cases | 19 | 23 | 23.65 | ||
| Recommend hospital - star rating2024-10-01 to 2025-09-30 · 341 cases | 5 | 4 | 4.08 | The top rating, shared by 24% of US hospitals | |
| Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 341 cases | 63 | 47 | 52.07 | Better than 95% of US hospitals | |
| Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 341 cases | 16 | 30 | 24.24 | Better than 95% of US hospitals | |
| Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 341 cases | 21 | 22 | 23.69 | ||
| Summary star rating2024-10-01 to 2025-09-30 · 341 cases | 5 | 3 | 3.92 | The top rating, shared by 7% of US hospitals | |
| No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 341 cases | 4 | 12 | 10.66 | Better than 98% of US hospitals | |
| Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 341 cases | 96 | 88 | 89.34 | Better than 98% of US hospitals |
How often the hospital gave recommended care, and how fast.
| Measure | Stephens Memorial Hospital | US median | ME average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Emergency department volume2024-01-01 to 2024-12-31 | low | ||||
| Global Malnutrition Composite Score2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31 | Not Available | ||||
| Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31 | Not Available | ||||
| Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31 | Not Available | 11.5 | |||
| Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31 | Not Available | 1 | |||
| Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31 | Not Available | 0 | |||
| Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 740 cases | 89 | 79 | 96.29 | Better than 69% of US hospitals | |
| Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 410 cases | 130 | 154 | 169 | Better than 70% of US hospitals | |
| Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 393 cases | 125 | 148 | 163 | Better than 69% of US hospitals | |
| Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 13 cases | 188 | 247 | 322 | Better than 73% of US hospitals | |
| Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 | Not Available | 500 | |||
| Left before being seen2024-01-01 to 2024-12-31 · 19,094 cases | 1 | 1 | 2.552 | Better than 42% of US hospitals | |
| Head CT results2024-10-01 to 2025-09-30 | Not Available | 67.4 | |||
| Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 166 cases | 98 | 97 | 94.58 | Better than 54% of US hospitals | |
| Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31 | Not Available | ||||
| ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31 | Not Available | 51.5 | |||
| Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 326 cases | 15 | 15 | 15.41 | Worse than 48% of US hospitals | |
| Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 | Not Available | 64.17 | |||
| Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 78.33 | |||
| Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 84.25 | |||
| Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 77.35 | |||
| Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 | Not Available | 94.45 | |||
| Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31 · 25 cases | 100 | 98 | 94.09 | The best result, shared by 14% of US hospitals | |
| Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31 | Not Available | 80 | |||
| Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31 | Not Available | 93.33 | |||
| Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 | Not Available | 85 | |||
| Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31 | Not Available | 94.2 |
How often scans were ordered when they may not be needed; lower is better.
| Measure | Stephens Memorial Hospital | US median | ME average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30 | 7 | 5 | 4.316 | Worse than 70% of US hospitals | |
| Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30 | 6.4 | 6.6 | 5.923 | Better than 52% of US hospitals |
Medicare spending around an inpatient stay compared with the US (1 is the US median).
| Measure | Stephens Memorial Hospital | US median | ME average | CMS comparison | US rank |
|---|---|---|---|---|---|
| Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31 | Not Available | 0.9369 |
Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.
Not accredited
Accreditation
None
Medical school affiliation
Private (not for profit)
Ownership type
25
Medicare-certified beds
75
Registered nurses (full-time equivalent)
2010
In Medicare since
Source: CMS Provider of Services file, as reported by the hospital and state surveyors.
What Stephens Memorial Hospital reported to Medicare in its latest cost report, covering Oct 1, 2024 to Sep 30, 2025.
1,697
Inpatient discharges
Medicare 24%, Medicaid 19%
6,582
Inpatient days
72% of available bed days used
368
Employees (full-time equivalent)
1
Interns and residents (full-time equivalent)
Source: CMS cost report (HCRIS) (report 830754). Figures cover the reporting period, which is not always 12 months, and are self-reported.
Inpatient days and discharges Stephens Memorial Hospital reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.
| Medicare | Medicaid | Other | Total | |
|---|---|---|---|---|
| Inpatient days | 1,453 | 1,112 | 4,017 | 6,582 |
| Discharges | 415 | 318 | 964 | 1,697 |
| Average length of stay | 3.5 days | 3.5 days | 4.2 days | 3.9 days |
| Average daily census | 4.0 | 3.0 | 11.0 | 18.0 |
2,101
Medicare Advantage days
521 discharges
796
Observation bed days
| Unit | Beds | Inpatient days | Medicare days | Occupancy |
|---|---|---|---|---|
| Adults & pediatrics | 21 | 5,322 | 1,261 | 69% |
| Intensive care unit | 4 | 777 | 192 | 53% |
| Nursery | 483 |
Source: CMS cost report (HCRIS, Form 2552-10), report 830754, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.
ZIP codes with the most Medicare inpatient stays at Stephens Memorial Hospital in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 546 in 2020 to 784 in 2025.
| ZIP code | Stays | Of this hospital's stays | Days | Charges | Market share | Share in 2020 |
|---|---|---|---|---|---|---|
| 04281 | 189 | 24% | 756 | $4.6M | 57% | 56% |
| 04268 | 158 | 20% | 647 | $3.7M | 62% | 53% |
| 04270 | 118 | 15% | 473 | $2.9M | 43% | 51% |
| 04217 | 60 | 8% | 213 | $1.3M | 59% | 49% |
| 04040 | 43 | 5% | 147 | $840,306 | 33% | 24% |
| 04289 | 40 | 5% | 136 | $802,042 | 62% | 61% |
| 04219 | 34 | 4% | 123 | $693,900 | 60% | 74% |
| 04088 | 31 | 4% | 117 | $745,862 | 57% | 46% |
| 04274 | 23 | 3% | 77 | $449,609 | 12% | 8% |
| 04238 | 18 | 2% | 79 | $575,036 | 49% | |
| 04009 | 16 | 2% | 71 | $500,075 | 6% | |
| 04256 | 16 | 2% | 65 | $416,172 | 10% | |
| 04292 | 15 | 2% | 86 | $512,974 | 58% | |
| 04220 | 12 | 2% | 84 | $482,140 | 11% | 12% |
| 04261 | 11 | 1% | 29 | $211,816 | 100% |
Source: CMS Hospital Service Area file. Shares are of the 784 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.
Staff by profession and the rooms and units Stephens Memorial Hospital reported at its latest Medicare certification survey (2020). Counts are people, not full-time equivalents.
2
Operating rooms
3
Endoscopy rooms
6
Off-site locations
2
Off-site emergency departments
75
Registered nurses
1
Licensed practical nurses
30
Physicians
9
Nurse practitioners
2
Nurse anesthetists (CRNAs)
4
Pharmacists
6
Respiratory therapists
10
Physical therapists
2
Occupational therapists
1
Speech pathologists and audiologists
8
Radiology technicians
1
Nuclear medicine technicians
1
Dietitians
1
Social workers
300
Other personnel
Source: CMS Provider of Services file.
303 clinicians who bill Medicare list Stephens Memorial Hospital as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.
Brian Daikh, MD
Specialist
NPI 1184617953
See commercial rates for Brian Daikh, MDYouval Katz, MD, MS
Hematology & Oncology Physician
NPI 1609052174
See commercial rates for Youval Katz, MD, MSBrian Keroack, MD
Specialist
NPI 1891788659
See commercial rates for Brian Keroack, MDDanielle Stout, FNP
Family Nurse Practitioner
NPI 1306380472
See commercial rates for Danielle Stout, FNPWayne Piers, DO
Orthopaedic Surgery Physician
NPI 1174696611
See commercial rates for Wayne Piers, DOMartin Whitaker, M.D.
Ophthalmology Physician
NPI 1003805995
See commercial rates for Martin Whitaker, M.D.Eleni Nackos, MD
Hematology & Oncology Physician
NPI 1023339819
See commercial rates for Eleni Nackos, MDStephanie Gartner-Fanburg, MD
Rheumatology Physician
NPI 1619914587
See commercial rates for Stephanie Gartner-Fanburg, MDAnthony Simpson, PAC
Physician Assistant
NPI 1740391317
See commercial rates for Anthony Simpson, PACBenjamin Scoll, M.D.
Urology Physician
NPI 1174762116
See commercial rates for Benjamin Scoll, M.D.Peter Bouman, MD
Dermatology Physician
NPI 1538120043
See commercial rates for Peter Bouman, MDAlan Hanley, MD
Clinical Cardiac Electrophysiology Physician
NPI 1407202385
See commercial rates for Alan Hanley, MDJames Kuhn, M.D.
Orthopaedic Surgery Physician
NPI 1912995614
See commercial rates for James Kuhn, M.D.Robert Baril, D.O
Diagnostic Radiology Physician
NPI 1922190214
See commercial rates for Robert Baril, D.OBrett Schneider, M.D.
Diagnostic Radiology Physician
NPI 1154585867
See commercial rates for Brett Schneider, M.D.Charles Carpenter, MD
Clinical Cardiac Electrophysiology Physician
NPI 1477598431
See commercial rates for Charles Carpenter, MDJohn Jones, M.D.
Diagnostic Radiology Physician
NPI 1508862574
See commercial rates for John Jones, M.D.Stephen Barr, M.D.
Orthopaedic Surgery Physician
NPI 1245228949
See commercial rates for Stephen Barr, M.D.Bryce Wolf, M.D.
Orthopaedic Surgery Physician
NPI 1558521062
See commercial rates for Bryce Wolf, M.D.Daniel Shpilsky, M.D.
Cardiovascular Disease Physician
NPI 1184011827
See commercial rates for Daniel Shpilsky, M.D.Alison Ravis, PHYSICIAN ASSSISTANT
Physician Assistant
NPI 1669449286
See commercial rates for Alison Ravis, PHYSICIAN ASSSISTANTJames Parker, M.D.
Cardiovascular Disease Physician
NPI 1790712982
See commercial rates for James Parker, M.D.Joseph Wight, M.D.
Cardiovascular Disease Physician
NPI 1295777092
See commercial rates for Joseph Wight, M.D.Jennifer Hillstrom, M.D.
Cardiovascular Disease Physician
NPI 1881637155
See commercial rates for Jennifer Hillstrom, M.D.Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.
Revenue, expenses and income Stephens Memorial Hospital reported to Medicare for Oct 1, 2024 to Sep 30, 2025. Percentages are of net patient revenue.
| Line | Amount | Share |
|---|---|---|
| Gross patient revenue (charges) | $266.9M | 200.6% |
| Inpatient | $47.4M | 35.6% |
| Outpatient | $219.5M | 165.0% |
| Contractual allowances and discounts | -$133.8M | -100.6% |
| Net patient revenue | $133M | 100.0% |
| Operating expenses | -$121.9M | -91.6% |
| Operating income from patient care | $11.2M | 8.4% |
| Other income | $4.2M | 3.2% |
| COVID-19 relief funding | $1.1M | 0.8% |
| Other | $3.2M | 2.4% |
| Other expenses | -$93,566 | -0.1% |
| Net income | $15.3M | 11.5% |
| Line | Amount | Share |
|---|---|---|
| Traditional Medicare | $32.1M | 13.6% |
| Medicaid (including managed care) | $38.9M | 16.4% |
| Other payers and self-pay | $165.7M | 70.0% |
| Total charges | $236.8M | 100.0% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830754, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.
Computed from Stephens Memorial Hospital's latest cost report.
8.4%
Operating margin
Operating income from patient care / net patient revenue
11.2%
Total margin
Net income / net patient revenue plus other income
14.3%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
42% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
29.3%
Return on assets
Net income for a year / total assets
39.8%
Return on equity
Net income for a year / fund balance
1.33
Current ratio
Current assets / current liabilities
1.09
Quick ratio
Cash, temporary investments and net receivables / current liabilities
2 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
40 days
Days in patient receivables
Net patient receivables / daily net patient revenue
43 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
2.62
Asset turnover
Total revenue for a year / total assets
12.9 years
Average age of plant
Accumulated depreciation / depreciation for a year
Source: CMS cost report (HCRIS, Form 2552-10), report 830754, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
What Stephens Memorial Hospital owned and owed at the end of its reporting period (Sep 2025), across all fund types: $52.3M in total assets and a $38.5M fund balance.
| Line | Amount | Of total assets |
|---|---|---|
| Cash and temporary investments | $515,188 | 1.0% |
| Patient receivables, net | $14.4M | 27.5% |
| Inventory | $1.9M | 3.6% |
| Total current assets | $18.2M | 34.8% |
| Property and equipment, net of depreciation | $27.6M | 52.9% |
| Investments and other assets | $6.4M | 12.3% |
| Total assets | $52.3M | 100.0% |
| Current liabilities | $13.7M | 26.2% |
| Total liabilities | $13.8M | 26.4% |
| Fund balance (net assets) | $38.5M | 73.6% |
Source: CMS cost report (HCRIS, Form 2552-10), report 830754, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Care Stephens Memorial Hospital provided without full payment, as reported on Worksheet S-10 of its cost report.
$1.9M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$7.9M
Bad debt
Patient bills written off as uncollectible, at charges
-$17M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$5.5M
Total unreimbursed and uncompensated care
4.5% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)
Source: CMS cost report (HCRIS, Form 2552-10), report 830754, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Stephens Memorial Hospital's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.
| Fiscal year ending | Sep 2020 | Sep 2021 | Sep 2022 | Sep 2023 | Sep 2024 | Sep 2025 |
|---|---|---|---|---|---|---|
| Net patient revenue | $72.4M | $87.8M | $100.5M | $108.5M | $118.5M | $133M |
| Operating expenses | $77.3M | $84.5M | $96.2M | $104.1M | $112.9M | $121.9M |
| Operating margin | -6.8% | 3.7% | 4.2% | 4.1% | 4.7% | 8.4% |
| Net income | -$825,017 | $13M | $15.1M | $14.7M | $11M | $15.3M |
| Total assets | $48.2M | $51.3M | $52.8M | $47.2M | $49.8M | $52.3M |
| Discharges | 1,169 | 1,196 | 1,366 | 1,400 | 1,505 | 1,697 |
| Inpatient days | 4,052 | 4,397 | 6,479 | 6,361 | 6,523 | 6,582 |
| Medicare Advantage days | 953 | 999 | 1,746 | 2,071 | 2,179 | 2,101 |
| Beds | 25 | 25 | 25 | 25 | 25 | 25 |
| Employees (FTE) | 339 | 528 | 353 | 355 | 359 | 368 |
Source: CMS cost report (HCRIS, Form 2552-10), report 830754, as submitted. Hospitals report these figures themselves; they are not audited financial statements.
Each cost center Stephens Memorial Hospital reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Rural health clinic | $13M | $26.3M | $22.8M | 1.15 | |
| Drugs charged to patients | $13.2M | $19.8M | 0.67 | ||
| Emergency | $6.7M | $10.3M | $21.3M | 0.48 | |
| Laboratory | $7.1M | $38.7M | 0.18 | 5,383 | |
| Operating room | $2.2M | $6.5M | $13.5M | 0.48 | 7,304 |
| Ambulance services | $2.6M | $5.9M | $7.9M | 0.74 | |
| Specialist | $2.4M | $3.8M | $3.8M | 1.01 | |
| Radiology-diagnostic | $1.1M | $3.7M | $10.7M | 0.35 | 4,889 |
| Physical therapy | $1.7M | $3.1M | $11.6M | 0.26 | 285 |
| Clinic | $2.7M | $2.1M | $1.5M | 1.38 | |
| Impl. dev. charged to patients | $1.9M | $9.4M | 0.20 | ||
| Ct scan | $655,538 | $1.7M | $14.7M | 0.11 | 418 |
| Medical supplies charged to patient | $1.7M | $8.9M | 0.19 | ||
| Observation beds (non-distinct part | $1.5M | $2.7M | 0.57 | ||
| Respiratory therapy | $584,423 | $1.4M | $1.4M | 1.00 | 753 |
| Mri | $328,253 | $1.4M | $4.7M | 0.30 | |
| Oncology | $542,437 | $1.1M | $2.3M | 0.49 | 1,355 |
| Ultrasound | $395,632 | $973,980 | $8.3M | 0.12 | |
| Clinic surgery | $1.5M | $830,319 | $313,243 | 2.65 | |
| Delivery room & labor room | $758,066 | $611,198 | 1.24 | 2,333 | |
| Nuclear medicine - diagnostic | $108,452 | $601,017 | $1.5M | 0.41 | 511 |
| Occupational therapy | $232,021 | $400,378 | $1.5M | 0.27 | |
| Diabetes | $203,844 | $394,329 | $228,818 | 1.72 | 424 |
| Electrocardiology | $107,212 | $365,276 | $2.7M | 0.13 | 376 |
| Wound | $154,563 | $291,492 | $273,084 | 1.07 | |
| Anesthesiology | $1M | $276,216 | $2.3M | 0.12 | 157 |
| Speech pathology | $67,373 | $114,997 | $355,154 | 0.32 | |
| Telehealth | $26,928 | $1,367 | 19.70 |
| Department | Salaries | Total cost | Charges | Cost-to-charge | Square feet |
|---|---|---|---|---|---|
| Adults & pediatrics | $5.2M | $11.8M | $17.9M | 0.66 | 10,301 |
| Intensive care unit | $1.1M | $2.6M | $4.4M | 0.60 | 2,265 |
| Nursery | $870,714 | $819,984 | 1.06 | 183 |
| Department | Salaries | Direct cost | Paid hours | Average hourly wage | Square feet |
|---|---|---|---|---|---|
| Administrative & general | $1.6M | $23.4M | 18,531 | ||
| Employee benefits department | $41,996 | $12.3M | |||
| Cap rel costs-mvble equip | $2.2M | ||||
| Nursing administration | $1.5M | $1.7M | 242 | ||
| Pharmacy | $1M | $1.5M | |||
| Dietary | $693,350 | $1.2M | 1,890 | ||
| Housekeeping | $1M | $1.1M | 1,280 | ||
| Cap rel costs-bldg & fixt | $796,685 | 66,537 | |||
| Operation of plant | $711,350 | 2,400 | |||
| Cap rel costs- medd medical buildin | $661,090 | ||||
| Maintenance & repairs | -$564 | $559,890 | 2,100 | ||
| Central services & supply | $203,723 | $460,994 | |||
| I&r services-other prgm costs apprv | $415,564 | ||||
| Cap rel costs-east/south | $367,675 | ||||
| Laundry & linen service | $172,440 | $241,252 | 1,393 | ||
| State taxes | $210,200 | ||||
| I&r services-salary & fringes apprv | $132,803 | ||||
| Cap rel costs-bahre | $132,100 | ||||
| Cap rel costs-ambulance | $129,777 | ||||
| Cap rel costs-north | $121,953 | ||||
| Social service | $84,488 | $84,584 | 89 | ||
| Cap rel costs- west | $75,943 | ||||
| Cap rel costs-mobs | $20,784 | ||||
| Cafeteria | -$474,561 | 835 |
Source: CMS cost report (HCRIS, Form 2552-10), report 830754, as submitted. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.
Organizations Stephens Memorial Hospital reports to Medicare as owners or with operational control. 1 individuals also hold ownership interests; they are not listed here.
MaineHealth Services
5% or greater direct ownership interest, 100%, since 2010
Sources: CMS Hospital All Owners.
The officers and board members on Stephens Memorial Hospital's Medicare enrollment and on the IRS Form 990 filed under its tax ID.
Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 33 of 35 are shown.
MaineHealth files the Form 990 for the tax ID insurers list for Stephens Memorial Hospital, so these people may lead the wider organization rather than Stephens Memorial Hospital alone.
| Name | Title |
|---|---|
| Andrew Mueller MD | CEO And President |
| Albert G Swallow III | Former CFO, Former Board Treasurer |
| Beth Kelsch | Chief Legal Officer, Board Secretary |
| Cecilie MacIntyre | Assoc Gen Counsel, Board Asst Sec. |
| Morris Fisher | Chair |
| Marie J McCarthy | Vice Chair |
| Richard Bayman | CFO, Board Treasurer |
Board members: Lisa Beaule MD, Brett Loffredo MD, Peter Manning MD, Thomas J Ryan Jr MD FACC, Kate Herlihy MD MHP, Linda Terry, Quincy Hentzel, Matthew C Chin, Peter Wood, Amanda Rand Esq, Stuart H Watson, Brian H Noyes, Clint Boothby Esq, Daniel Loiselle MD, David Kumaki MD FACP, Gregory Dufour, Sandy Morrell Rooney, Melissa Smith, Nancy Hasenfus MD, Katherine B Coster, Ann Bresnahan, Matthew Orlando.
Source: IRS Form 990 Part VII filed by MaineHealth (EIN 01-0238552), via the IRS e-file data. A health system's return can cover several hospitals.
340B drug pricing program
Participating since 2012
340B ID CAH201315-00, registered as a critical access hospital; 10 registered outpatient sites; 93 active contract pharmacies. Authorizing official: Diana McLaughlin, VP Finance Mountain Region.
Source: HRSA 340B Office of Pharmacy Affairs Information System.
Accountable care organization (Medicare Shared Savings Program)
MaineHealth Accountable Care Organization
ACO A1290, current agreement since 2025. Public reporting page
Source: CMS Shared Savings Program participants, 2026, matched on Stephens Memorial Hospital's legal name.
Helipad
Stephens Meml Hospital
FAA location ID 4ME9, a medical-use heliport at the hospital.
Source: FAA National Airspace System Resource data, cycle 2026-10-01.
Mainehealth medd health center
CCN 208518, certified 2011, Medicare cost reimbursed
Source: Worksheet S-2 Part I of Stephens Memorial Hospital's latest Medicare cost report (HCRIS).
About Stephens Memorial Hospital's rates and hospital price transparency.
For MRI brain before and after contrast (CPT 70553), published negotiated rates at Stephens Memorial Hospital range from $654 to $3,170 across 4 insurers. Cigna's rate is $3,077. The median at nearby comparable hospitals is $1,309. What a patient pays depends on their plan's deductible, coinsurance and network status.
For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Stephens Memorial Hospital range from $375 to $1,764 across 4 insurers. Aetna's rate is $375. The median at nearby comparable hospitals is $1,892. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Colonoscopy with polyp removal (CPT 45385), published negotiated rates at Stephens Memorial Hospital range from $537 to $5,425 across 2 insurers. Blue Cross Blue Shield's rate is $5,425. The median at nearby comparable hospitals is $1,345. What a patient pays depends on their plan's deductible, coinsurance and network status.
For Screening mammography, bilateral (CPT 77067), published negotiated rates at Stephens Memorial Hospital range from $155 to $249 across 4 insurers. Aetna's rate is $155. The median at nearby comparable hospitals is $346. What a patient pays depends on their plan's deductible, coinsurance and network status.
Stephens Memorial Hospital has a CMS overall hospital star rating of 4 out of 5 on Medicare Care Compare (CMS data released 2026-09-30). That is higher than 58% of US hospitals.
Stephens Memorial Hospital reported 1,697 inpatient discharges and 6,582 inpatient days from Oct 1, 2024 to Sep 30, 2025.
Stephens Memorial Hospital reported 368 full-time-equivalent employees on payroll from Oct 1, 2024 to Sep 30, 2025.
Stephens Memorial Hospital reported $133M in net patient revenue on $266.9M of gross charges for Oct 1, 2024 to Sep 30, 2025, an operating margin of 8.4%, and net income of $15.3M.
Stephens Memorial Hospital reported $5.5M of unreimbursed and uncompensated care for Oct 1, 2024 to Sep 30, 2025, including $1.9M of charity care at cost.
Stephens Memorial Hospital's Medicare enrollment lists Robert Hunter as Senior Vice President since 2025.
Insurers' price transparency files list Stephens Memorial Hospital under employer identification number 01-0238552 ((multi-state) Maine Health), and 1 other tax ID. 55 health plans and networks list 01-0238552 for it.
Yes. HRSA's 340B database lists Stephens Memorial Hospital (340B ID CAH201315-00) as a participating critical access hospital since 2012, with 93 active contract pharmacies.
303 clinicians who bill Medicare list Stephens Memorial Hospital as a hospital affiliation in CMS's Doctors and Clinicians data. The largest groups are family nurse practitioner (42), cardiovascular disease physician (30), physician assistant (26).
CMS's Provider of Services file lists no accrediting organization for Stephens Memorial Hospital; it is certified for Medicare through state survey.
In its Medicare enrollment, Stephens Memorial Hospital reports MaineHealth Services as 5% or greater direct ownership interest (100%).
CMS lists 25 services at Stephens Memorial Hospital, including Anesthesia, Chemotherapy, Clinical Laboratory, CT Scan, Diagnostic Radiology, Dietary Care.
In CMS's 2025 Hospital Service Area file, the most Medicare inpatient stays at Stephens Memorial Hospital came from ZIP codes 04281 (189), 04268 (158), 04270 (118).
Stephens Memorial Hospital has 25 beds, including its psychiatric, rehabilitation and other subprovider units, in its latest Medicare cost report. Facility type: Critical Access Hospital.
Stephens Memorial Hospital is located at 181 Main Street, Norway, ME 04268. Its main phone number is (207) 743-5933.
Stephens Memorial Hospital's CMS Certification Number (CCN), also called its Medicare provider number, is 201315.
The National Provider Identifier (NPI) on file for Stephens Memorial Hospital is 1346299815.
Stephens Memorial Hospital is affiliated with MaineHealth.
Stephens Memorial Hospital lists 37 in-network payers, including Aetna, Ameri Health, Aspirus Health Plan, Avera Health Plans, and is Medicare-certified. Insurance acceptance may vary by plan, so confirm coverage with your insurer or the hospital's billing department.
111 disclosed rate categories. Each shows the payer, category, code type and group with its code range, and contract type, along with how the rate compares with the state average.
Under 45 CFR Part 180, every US hospital must publish a machine-readable file of its standard charges, including gross charges, discounted cash prices and payer-specific negotiated rates, in the CMS template format. PayerPrice can help hospitals publish and maintain these files.
A chargemaster (charge description master, or CDM) is a hospital's master list of billable items, with codes, descriptions and gross charges. A chargemaster review looks at those lines for accuracy and pricing. PayerPrice can help hospitals review their chargemaster; contact us to discuss your needs.
For hospital finance and compliance teams
The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.
We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.
{
"description": "MRI of brain (no contrast)",
"code_information": [
{ "code": "611", "type": "RC" },
{ "code": "70551", "type": "CPT" }
],
"standard_charges": [{
"setting": "outpatient",
"minimum": 250,
"maximum": 400,
"gross_charge": 1200,
"discounted_cash": 1080,
"payers_information": [
{
"payer_name": "Platform Health Insurance",
"plan_name": "PPO",
"methodology": "fee schedule",
"standard_charge_dollar": 400
},
{
"payer_name": "Region Health Insurance",
"plan_name": "HMO",
"methodology": "fee schedule",
"standard_charge_dollar": 250
}
]
}]
}Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.
What a review covers