Critical Access HospitalVoluntary Non-Profit - Private

Memorial Hospital

MaineHealth · North Conway, NH

3073 White Mountain Highway, North Conway, NH 03860(603) 356-5461

4 of 5

CMS star rating

Beds

1,599

Inpatient discharges a year

$132.6M

Net patient revenue a year

In-network payers

About this hospital

Memorial Hospital is a 25-bed voluntary non-profit - private hospital in North Conway, NH, affiliated with MaineHealth. Below you'll find publicly disclosed negotiated rates and facility details, including 34 in-network payers and 171 disclosed rate categories.

340B participant
ACO participant
Helipad

CCN: 301307
NPI: 1700864709
Website: mainehealth.org
Health system: MaineHealth
County: Carroll County
Medicare contractor: Jurisdiction K, National Government Services (14011)
In Medicare since: 2004
Last CMS survey: 2022

Prices for common services

The 24 services Memorial Hospital most likely performs, ranked by likely volume and what it is paid. Each service names one insurer. * marks hidden insurer names; A, B and C rank the remaining rates from low to high and reset for each service.

Book a demo to see hidden insurer names, more payer rates, and hospital data, or start a free trial.

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CT imaging

CT abdomen and pelvis with contrast

CPT 74177

$492 - $2,287

from 4 insurers · median $2,029

Aetna$492

Insurer A*$1,917

Insurer B*$2,140

Insurer C*$2,287

Medicare $356Nearby hospitals $1,9066% above nearby hospitals

Typical for a hospital with this service line

Mammography

Screening mammography, bilateral

CPT 77067

$201 - $974

from 4 insurers · median $915

Cigna$872

Insurer A*$201

Insurer B*$958

Insurer C*$974

Medicare $92Nearby hospitals $51777% above nearby hospitals

Typical for a hospital with this service line

CT imaging

CT head or brain without contrast

CPT 70450

$175 - $1,625

from 4 insurers · median $1,082

Aetna$175

Insurer A*$709

Insurer B*$1,455

Insurer C*$1,625

Medicare $107Nearby hospitals $69057% above nearby hospitals

Typical for a hospital with this service line

MRI imaging

MRI brain before and after contrast

CPT 70553

$1,445 - $5,257

from 4 insurers · median $3,473

Blue Cross$2,238

Insurer A*$1,445

Insurer B*$4,709

Insurer C*$5,257

Medicare $356Nearby hospitals $2,36547% above nearby hospitals

Typical for a hospital with this service line

How the insurers pay at Memorial Hospital

Median rate as a percent of Medicare across the outpatient services above, and how many services sit above or below the same insurer's median at nearby hospitals. * marks hidden insurer names. These table labels track the same insurers across services; the labels on each service card reset.

Insurer	Services	Median % of Medicare	Above nearby	Below nearby
Insurer A*	17	881%	11	3
Insurer B*	17	789%	16	1
Insurer C*	24	487%	2	1
Insurer D*	20	142%	3	6

How we chose these services: 0 appear in this hospital's own Medicare claims, 0 are common here based on CMS Medicare volume, and 24 are typical for the service lines it reports to CMS. Rates come from insurer and hospital price transparency files as of October 2026. Rates under a quarter of Medicare or over 20 times Medicare are left out as likely physician-fee rows or file errors. Book a demo to see all 300 CMS shoppable services for Memorial Hospital, or start a free trial.

Insurance Accepted

Acceptance varies by plan and service. Confirm coverage with your insurer or the hospital's billing department.

AmbetterAmeri HealthAspirus Health PlanAvera Health PlansBanner HealthCentene

More about this hospital

Quality
4 of 5 stars
- 121 min in the ER before going home (US median 148)
See quality ratings
Doctors and services
28 services
- 398 affiliated clinicians
See doctors and services
Finances
$132.6M net patient revenue
- Operating margin on patient care 4.2%
- $4.3M unreimbursed and uncompensated care
- $13.6M net income
See finances
Ownership and leadership
Owned by MaineHealth Services
- Private (not for profit)
- 340B drug pricing program participant
See ownership and leadership

Tax IDs and NPIs insurers list

The employer identification numbers (EINs) health plans and networks list for Memorial Hospital in the in-network rate files they publish, with the organization NPIs billed under each.

Tax ID (EIN)	Plans and networks listing it	Organization NPIs
02-0222156Mainehealth Memorial Hospital	58Aetna, Cigna, United Healthcare (incl Optum, Rocky Mountain, Health Plan of Nevada, Sierra Health), Allied Benefit Systems, Ambetter and 53 more	1700864709 Memorial Hospital1932624624 Memorial Hospital1992000103 Memorial Hospitaland 13 more

Source: PayerPrice analysis of insurers' Transparency in Coverage in-network files. An EIN can cover several hospitals and clinics in a health system, and insurers sometimes list other organizations' NPIs under it.

Location

3073 White Mountain Highway, North Conway, NH 03860

(603) 356-5461

Get directions

Quality ratings (CMS Care Compare)

How Memorial Hospital compares with other US facilities on the measures CMS publishes, mostly from Medicare patients.

Overall star rating
4 of 5
Higher than 58% of US hospitals
Combines death rates, safety, readmissions, patient experience and timely care
Death rates
No different on 5 measures
0 better, 5 no different, 0 worse than the US rate
Deaths within 30 days, such as after a heart attack, pneumonia or stroke
Safety
Better on 1 of 1 measures
1 better, 0 no different, 0 worse than the US rate
Infections, surgical complications and other harm in the hospital
Readmissions
Worse on 1 of 6 measures
0 better, 5 no different, 1 worse than the US rate
Patients back in the hospital or ER soon after leaving
Patient survey rating
4 of 5
Higher than 60% of US hospitals
From the HCAHPS survey of recent inpatients
Would definitely recommend
79%
Higher than 75% of US hospitals
US median: 71%
Surveyed patients who would definitely recommend the hospital
Time in the ER before going home
121 min
Lower than 73% of US hospitals
US median: 148 min
Median minutes from arrival to leaving for ER patients who were sent home; lower is better
Sepsis care
77%
Higher than 78% of US hospitals
US median: 65%
Patients with severe sepsis or septic shock who got every step of the recommended early treatment; higher is better

Measure details and reporting periods

Measure	Result	Period
Overall star ratingCMS: Overall hospital quality star rating	4 of 5
Death rates	No different on 5 measures
Safety	Better on 1 of 1 measures
Readmissions	Worse on 1 of 6 measures
Patient survey ratingCMS: Summary star rating	4 of 5	2024-10-01 to 2025-09-30
Would definitely recommendCMS: "YES", patients would definitely recommend the hospital	79%	2024-10-01 to 2025-09-30
Time in the ER before going homeCMS: Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better	121 min	2024-10-01 to 2025-09-30
Sepsis careCMS: Appropriate care for severe sepsis and septic shock	77%	2024-10-01 to 2025-09-30

Source: CMS Provider Data Catalog, released 2026-09-30. US comparisons rank this facility among every facility CMS reports for each measure. See Medicare Care Compare.

Every CMS quality measure

Each result CMS publishes for Memorial Hospital, beside the US median and the average of NH hospitals. The rank says what share of US hospitals the result is better or worse than; counts and confidence limits are not ranked.

Deaths and complications20 measures

Risk-adjusted 30-day death rates and surgical complications; lower is better.

Measure	Memorial Hospital	US median	NH average	US rank
Rate of complications for hip/knee replacement patients2023-04-01 to 2025-03-31	Not Available		4.1
Hybrid Hospital-Wide All-Cause Risk Standardized Mortality Rate2024-07-01 to 2025-06-30 · 510 cases	3.8	3.9	4.112	Better than 56% of US hospitals
Death rate for heart attack patients2022-07-01 to 2025-06-30	Not Available		11.91
Death rate for CABG surgery patients2022-07-01 to 2025-06-30	Not Available		2.125
Death rate for COPD patients2022-07-01 to 2025-06-30 · 29 cases	9.1	8.5	8.986	Worse than 65% of US hospitals
Death rate for heart failure patients2022-07-01 to 2025-06-30 · 70 cases	12.2	11	11.39	Worse than 73% of US hospitals
Death rate for pneumonia patients2022-07-01 to 2025-06-30 · 130 cases	15.6	15.2	15.68	Worse than 56% of US hospitals
Death rate for stroke patients2023-07-01 to 2025-06-30 · 34 cases	12.5	11.6	12.24	Worse than 63% of US hospitals
Pressure ulcer rate2022-07-01 to 2024-06-30	Not Available		0.5777
Death rate among surgical inpatients with serious treatable complications2022-07-01 to 2024-06-30	Not Available		190
Iatrogenic pneumothorax rate2022-07-01 to 2024-06-30	Not Available		0.2154
In-hospital fall-associated fracture rate2022-07-01 to 2024-06-30	Not Available		0.2915
Postoperative hemorrhage or hematoma rate2022-07-01 to 2024-06-30	Not Available		2.548
Postoperative acute kidney injury requiring dialysis rate2022-07-01 to 2024-06-30	Not Available		1.616
Postoperative respiratory failure rate2022-07-01 to 2024-06-30	Not Available		10.72
Perioperative pulmonary embolism or deep vein thrombosis rate2022-07-01 to 2024-06-30	Not Available		3.589
Postoperative sepsis rate2022-07-01 to 2024-06-30	Not Available		5.216
Postoperative wound dehiscence rate2022-07-01 to 2024-06-30	Not Available		1.704
Abdominopelvic accidental puncture or laceration rate2022-07-01 to 2024-06-30	Not Available		0.9885
CMS Medicare PSI 90: Patient safety and adverse events composite2022-07-01 to 2024-06-30	Not Available		1.024

Readmissions and return visits14 measures

Unplanned returns to a hospital after a stay or an outpatient procedure; lower is better.

Measure	Memorial Hospital	US median	NH average	CMS comparison	US rank
Hospital return days for heart attack patients2022-07-01 to 2025-06-30	Not Available		10.05
Hospital return days for heart failure patients2022-07-01 to 2025-06-30 · 75 cases	95.3	1.25	10.67		Worse than 98% of US hospitals
Hospital return days for pneumonia patients2022-07-01 to 2025-06-30 · 129 cases	42	3.85	9.219		Worse than 90% of US hospitals
Hybrid Hospital-Wide All-Cause Readmission Measure (HWR)2024-07-01 to 2025-06-30	Not Available
Rate of unplanned hospital visits after colonoscopy (per 1,000 colonoscopies)2022-01-01 to 2024-12-31	Not Available		12.66	Number of Cases Too Small
Rate of inpatient admissions for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 70 cases	9.3	10.7	10.58	No Different Than the National Rate	Better than 89% of US hospitals
Rate of emergency department (ED) visits for patients receiving outpatient chemotherapy2024-01-01 to 2024-12-31 · 70 cases	7.6	5.3	5.538	No Different Than the National Rate	Worse than 99% of US hospitals
Ratio of unplanned hospital visits after hospital outpatient surgery2024-01-01 to 2024-12-31	Not Available		0.9688	Number of cases too small
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate2023-07-01 to 2025-06-30	Not Available		14.5
Rate of readmission for CABG2023-07-01 to 2025-06-30	Not Available		10.48
Rate of readmission for chronic obstructive pulmonary disease (COPD) patients2023-07-01 to 2025-06-30 · 42 cases	18.6	19.8	20.14		Better than 93% of US hospitals
Heart failure (HF) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 74 cases	22.2	21.3	21.86		Worse than 76% of US hospitals
Rate of readmission after hip/knee replacement2023-07-01 to 2025-06-30	Not Available		5.88
Pneumonia (PN) 30-Day Readmission Rate2023-07-01 to 2025-06-30 · 143 cases	18.5	17.2	17.92		Worse than 87% of US hospitals

Infections36 measures

Standardized infection ratios (1 is the US baseline) and the counts behind them; lower is better.

Measure	Memorial Hospital	US median	NH average	CMS comparison	US rank
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.1602
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		1.373
Central Line Associated Bloodstream Infection: Number of Device Days2024-10-01 to 2025-09-30	Not Available		2,838
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	Not Available		2.558
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	Not Available		1.28
Central Line Associated Bloodstream Infection (ICU + select Wards)2024-10-01 to 2025-09-30	Not Available		0.3498
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.1514
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		2.226
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days2024-10-01 to 2025-09-30	Not Available		3,034
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases2024-10-01 to 2025-09-30	Not Available		3.526
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases2024-10-01 to 2025-09-30	Not Available		1.64
Catheter Associated Urinary Tract Infections (ICU + select Wards)2024-10-01 to 2025-09-30	Not Available		0.4014
SSI - Colon Surgery: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.3111
SSI - Colon Surgery: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		2.35
SSI - Colon Surgery: Number of Procedures2024-10-01 to 2025-09-30	12	61	78.15
SSI - Colon Surgery: Predicted Cases2024-10-01 to 2025-09-30	0.281	1.591	2.035
SSI - Colon Surgery: Observed Cases2024-10-01 to 2025-09-30	1	1	2
SSI - Colon Surgery2024-10-01 to 2025-09-30	Not Available		0.643
SSI - Abdominal Hysterectomy: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.741
SSI - Abdominal Hysterectomy: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		6.215
SSI - Abdominal Hysterectomy: Number of Procedures2024-10-01 to 2025-09-30	17	38	31.63
SSI - Abdominal Hysterectomy: Predicted Cases2024-10-01 to 2025-09-30	0.149	0.328	0.2683
SSI - Abdominal Hysterectomy: Observed Cases2024-10-01 to 2025-09-30	0	0	0.5263
SSI - Abdominal Hysterectomy2024-10-01 to 2025-09-30	Not Available		2.433
MRSA Bacteremia: Lower Confidence Limit2024-10-01 to 2025-09-30	Not Available		0.04614
MRSA Bacteremia: Upper Confidence Limit2024-10-01 to 2025-09-30	Not Available		1.821
MRSA Bacteremia: Patient Days2024-10-01 to 2025-09-30	8,054	14,451	25,904
MRSA Bacteremia: Predicted Cases2024-10-01 to 2025-09-30	0.168	0.567	1.608
MRSA Bacteremia: Observed Cases2024-10-01 to 2025-09-30	0	0	0.5385
MRSA Bacteremia2024-10-01 to 2025-09-30	Not Available		0.3018
Clostridium Difficile (C.Diff): Lower Confidence Limit2024-10-01 to 2025-09-30	0.112	0.127	0.1619	No Different than National Benchmark
Clostridium Difficile (C.Diff): Upper Confidence Limit2024-10-01 to 2025-09-30	2.214	0.747	1.682	No Different than National Benchmark
Clostridium Difficile (C.Diff): Patient Days2024-10-01 to 2025-09-30	7,630	13,646	24,301	No Different than National Benchmark
Clostridium Difficile (C.Diff): Predicted Cases2024-10-01 to 2025-09-30	2.985	5.683	10.7	No Different than National Benchmark
Clostridium Difficile (C.Diff): Observed Cases2024-10-01 to 2025-09-30	2	2	5.115	No Different than National Benchmark
Clostridium Difficile (C.Diff)2024-10-01 to 2025-09-30	0.67	0.279	0.4728	No Different than National Benchmark	Worse than 86% of US hospitals

Patient survey (HCAHPS)68 measures

How recent inpatients answered each survey question, with CMS's star rating per topic.

Measure	Memorial Hospital	US median	NH average	US rank
Room was "always" clean2024-10-01 to 2025-09-30 · 389 cases	82	73	75.54	Better than 82% of US hospitals
Room was "sometimes" or "never" clean2024-10-01 to 2025-09-30 · 389 cases	5	8	7.269	Better than 73% of US hospitals
Room was "usually" clean2024-10-01 to 2025-09-30 · 389 cases	13	18	17.19
Cleanliness - linear mean score2024-10-01 to 2025-09-30 · 389 cases	91	87	87.52	Better than 81% of US hospitals
Cleanliness - star rating2024-10-01 to 2025-09-30 · 389 cases	4	4	3.667	Better than 47% of US hospitals
Nurses "always" communicated well2024-10-01 to 2025-09-30 · 389 cases	87	80	81.81	Better than 87% of US hospitals
Nurse communication - linear mean score2024-10-01 to 2025-09-30 · 389 cases	95	91	92.67	Better than 91% of US hospitals
Nurses "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 389 cases	1	4	2.962	Better than 88% of US hospitals
Nurse communication - star rating2024-10-01 to 2025-09-30 · 389 cases	5	3	3.905	The top rating, shared by 18% of US hospitals
Nurses "usually" communicated well2024-10-01 to 2025-09-30 · 389 cases	12	16	15.23
Doctors "always" communicated well2024-10-01 to 2025-09-30 · 389 cases	86	79	80.92	Better than 84% of US hospitals
Doctor communication - linear mean score2024-10-01 to 2025-09-30 · 389 cases	94	91	91.76	Better than 87% of US hospitals
Doctors "sometimes" or "never" communicated well2024-10-01 to 2025-09-30 · 389 cases	3	5	4.692	Better than 77% of US hospitals
Doctor communication - star rating2024-10-01 to 2025-09-30 · 389 cases	4	3	3.476	Better than 63% of US hospitals
Doctors "usually" communicated well2024-10-01 to 2025-09-30 · 389 cases	11	16	14.38
Staff "always" explained2024-10-01 to 2025-09-30 · 389 cases	67	61	63.69	Better than 76% of US hospitals
Communication about medicines - linear mean score2024-10-01 to 2025-09-30 · 389 cases	83	77	79.29	Better than 88% of US hospitals
Staff "sometimes" or "never" explained2024-10-01 to 2025-09-30 · 389 cases	12	19	17.19	Better than 86% of US hospitals
Communication about medicines - star rating2024-10-01 to 2025-09-30 · 389 cases	4	3	3.19	Better than 79% of US hospitals
Staff "usually" explained2024-10-01 to 2025-09-30 · 389 cases	21	19	19.12
Discharge information - linear mean score2024-10-01 to 2025-09-30 · 389 cases	88	86	88.43	Better than 68% of US hospitals
No, staff "did not" give patients this information2024-10-01 to 2025-09-30 · 389 cases	12	13	10.12	Better than 58% of US hospitals
Discharge information - star rating2024-10-01 to 2025-09-30 · 389 cases	4	3	3.952	Better than 55% of US hospitals
Yes, staff "did" give patients this information2024-10-01 to 2025-09-30 · 389 cases	88	87	89.88	Better than 58% of US hospitals
No, staff "did not" give patients information about help after discharge2024-10-01 to 2025-09-30 · 389 cases	12	14	11.58	Better than 68% of US hospitals
Yes, staff "did" give patients information about help after discharge2024-10-01 to 2025-09-30 · 389 cases	88	86	88.42	Better than 68% of US hospitals
Doctors "always" explained things so they could understand2024-10-01 to 2025-09-30 · 389 cases	82	74	76	Better than 88% of US hospitals
Doctors "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 389 cases	4	7	5.958	Better than 81% of US hospitals
Doctors "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 389 cases	14	19	18.04
Doctors "always" listened carefully2024-10-01 to 2025-09-30 · 389 cases	84	77	79.21	Better than 84% of US hospitals
Doctors "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 389 cases	4	6	5.083	Better than 70% of US hospitals
Doctors "usually" listened carefully2024-10-01 to 2025-09-30 · 389 cases	12	17	15.71
Doctors "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 389 cases	91	85	87.21	Better than 88% of US hospitals
Doctors "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 389 cases	2	3	3	Better than 75% of US hospitals
Doctors "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 389 cases	7	11	9.792
Patients who gave a rating of "6" or lower (low)2024-10-01 to 2025-09-30 · 389 cases	4	8	7	Better than 82% of US hospitals
Patients who gave a rating of "7" or "8" (medium)2024-10-01 to 2025-09-30 · 389 cases	17	20	19.62
Patients who gave a rating of "9" or "10" (high)2024-10-01 to 2025-09-30 · 389 cases	79	72	73.38	Better than 77% of US hospitals
Overall hospital rating - linear mean score2024-10-01 to 2025-09-30 · 389 cases	92	88	88.67	Better than 86% of US hospitals
Overall hospital rating - star rating2024-10-01 to 2025-09-30 · 389 cases	4	3	3.571	Better than 55% of US hospitals
Staff "always" explained new medications2024-10-01 to 2025-09-30 · 389 cases	79	74	77.29	Better than 76% of US hospitals
Staff "sometimes" or "never" explained new medications2024-10-01 to 2025-09-30 · 389 cases	5	9	7.583	Better than 86% of US hospitals
Staff "usually" explained new medications2024-10-01 to 2025-09-30 · 389 cases	16	16	15.13
Nurses "always" explained things so they could understand2024-10-01 to 2025-09-30 · 389 cases	83	75	77.71	Better than 90% of US hospitals
Nurses "sometimes" or "never" explained things so they could understand2024-10-01 to 2025-09-30 · 389 cases	2	5	3.958	Better than 90% of US hospitals
Nurses "usually" explained things so they could understand2024-10-01 to 2025-09-30 · 389 cases	15	20	18.33
Nurses "always" listened carefully2024-10-01 to 2025-09-30 · 389 cases	85	77	80	Better than 89% of US hospitals
Nurses "sometimes" or "never" listened carefully2024-10-01 to 2025-09-30 · 389 cases	1	4	3.083	Better than 91% of US hospitals
Nurses "usually" listened carefully2024-10-01 to 2025-09-30 · 389 cases	14	19	16.92
Nurses "always" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 389 cases	92	86	89.04	Better than 87% of US hospitals
Nurses "sometimes" or "never" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 389 cases	1	3	1.792	Better than 77% of US hospitals
Nurses "usually" treated them with courtesy and respect2024-10-01 to 2025-09-30 · 389 cases	7	11	9.167
"Always" quiet at night2024-10-01 to 2025-09-30 · 389 cases	54	59	54.19	Worse than 67% of US hospitals
"Sometimes" or "never" quiet at night2024-10-01 to 2025-09-30 · 389 cases	12	9	11.46	Worse than 66% of US hospitals
"Usually" quiet at night2024-10-01 to 2025-09-30 · 389 cases	34	31	34.35
Quietness - linear mean score2024-10-01 to 2025-09-30 · 389 cases	80	82	79.14	Worse than 59% of US hospitals
Quietness - star rating2024-10-01 to 2025-09-30 · 389 cases	3	3	2.905	Worse than 44% of US hospitals
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)2024-10-01 to 2025-09-30 · 389 cases	2	5	4.692	Better than 83% of US hospitals
"YES", patients would definitely recommend the hospital2024-10-01 to 2025-09-30 · 389 cases	79	71	72.5	Better than 75% of US hospitals
Recommend hospital - linear mean score2024-10-01 to 2025-09-30 · 389 cases	92	87	88.71	Better than 83% of US hospitals
"YES", patients would probably recommend the hospital2024-10-01 to 2025-09-30 · 389 cases	19	23	22.81
Recommend hospital - star rating2024-10-01 to 2025-09-30 · 389 cases	5	4	4.048	The top rating, shared by 24% of US hospitals
Staff "always" explained possible side effects2024-10-01 to 2025-09-30 · 389 cases	55	47	50.08	Better than 81% of US hospitals
Staff "sometimes" or "never" explained possible side effects2024-10-01 to 2025-09-30 · 389 cases	18	30	27.21	Better than 92% of US hospitals
Staff "usually" explained possible side effects2024-10-01 to 2025-09-30 · 389 cases	27	22	22.71
Summary star rating2024-10-01 to 2025-09-30 · 389 cases	4	3	3.619	Better than 60% of US hospitals
No, staff "did not" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 389 cases	12	12	10.29	Better than 48% of US hospitals
Yes, staff "did" give patients information about possible symptoms2024-10-01 to 2025-09-30 · 389 cases	88	88	89.71	Better than 48% of US hospitals

Timely and effective care30 measures

How often the hospital gave recommended care, and how fast.

Measure	Memorial Hospital	US median	NH average	US rank
Emergency department volume2024-01-01 to 2024-12-31	low
Global Malnutrition Composite Score2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Diagnosis Documented2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Malnutrition Risk Screening2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutrition Assessment2024-01-01 to 2024-12-31	Not Available
Global Malnutrition Composite Score: Nutritional Care Plan2024-01-01 to 2024-12-31	Not Available
Hospital Harm - Severe Hyperglycemia2024-01-01 to 2024-12-31	Not Available		7
Hospital Harm - Severe Hypoglycemia2024-01-01 to 2024-12-31	Not Available		0.5385
Hospital Harm - Opioid Related Adverse Events2024-01-01 to 2024-12-31	Not Available		0
Healthcare workers given influenza vaccination2024-10-01 to 2025-03-31 · 681 cases	83	79	86.19	Better than 56% of US hospitals
Average (median) time all patients spent in the emergency department before leaving from the visit, including psychiatric/mental health patients and patients who were transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30 · 409 cases	126	154	175	Better than 74% of US hospitals
Average (median) time patients spent in the emergency department before leaving from the visit, excluding patients transferred to another facility or psychiatric care/mental health patients. A lower number of minutes is better2024-10-01 to 2025-09-30 · 388 cases	121	148	168	Better than 73% of US hospitals
Average (median) time psychiatric/mental health patients spent in the emergency department before leaving from the visit. A lower number of minutes is better2024-10-01 to 2025-09-30 · 12 cases	410	247	336	Worse than 88% of US hospitals
Average (median) time patients spent in the emergency department before being transferred to another facility. A lower number of minutes is better2024-10-01 to 2025-09-30	Not Available		332
Left before being seen2024-01-01 to 2024-12-31 · 15,722 cases	0	1	2.304	The best result, shared by 23% of US hospitals
Head CT results2024-10-01 to 2025-09-30 · 11 cases	64	74	60.64	Worse than 68% of US hospitals
Endoscopy/polyp surveillance: appropriate follow-up interval for normal colonoscopy in average risk patients2024-01-01 to 2024-12-31 · 78 cases	100	97	96.27	The best result, shared by 27% of US hospitals
Improvement in Patient's Visual Function within 90 Days Following Cataract Surgery2024-01-01 to 2024-12-31	Not Available
ST-Segment Elevation Myocardial Infarction (STEMI)2024-01-01 to 2024-12-31	Not Available		82.5
Safe Use of Opioids - Concurrent Prescribing2024-01-01 to 2024-12-31 · 369 cases	27	15	19.36	Worse than 97% of US hospitals
Appropriate care for severe sepsis and septic shock2024-10-01 to 2025-09-30 · 82 cases	77	65	59.61	Better than 78% of US hospitals
Septic Shock 3-Hour Bundle2024-10-01 to 2025-09-30 · 23 cases	74	73	66.76	Better than 51% of US hospitals
Septic Shock 6-Hour Bundle2024-10-01 to 2025-09-30 · 13 cases	77	88	78.92	Worse than 78% of US hospitals
Severe Sepsis 3-Hour Bundle2024-10-01 to 2025-09-30 · 82 cases	89	82	78.22	Better than 78% of US hospitals
Severe Sepsis 6-Hour Bundle2024-10-01 to 2025-09-30 · 60 cases	98	94	92.82	Better than 77% of US hospitals
Discharged on Antithrombotic Therapy2024-01-01 to 2024-12-31	Not Available		97.3
Anticoagulation Therapy for Atrial Fibrillation/Flutter2024-01-01 to 2024-12-31	Not Available
Antithrombotic Therapy by End of Hospital Day 22024-01-01 to 2024-12-31	Not Available		94.3
Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		80.1
Intensive Care Unit Venous Thromboembolism Prophylaxis2024-01-01 to 2024-12-31	Not Available		92.9

Outpatient imaging2 measures

How often scans were ordered when they may not be needed; lower is better.

Measure	Memorial Hospital	US median	NH average	CMS comparison	US rank
Abdomen CT Use of Contrast Material2024-07-01 to 2025-06-30	3.3	5	3.812		Better than 71% of US hospitals
Breast Cancer Screening Recall Rates2024-07-01 to 2025-06-30	5.7	6.6	6.363		Better than 61% of US hospitals

Medicare spending per patient1 measure

Medicare spending around an inpatient stay compared with the US (1 is the US median).

Measure	Memorial Hospital	US median	NH average	CMS comparison	US rank
Medicare hospital spending per patient (Medicare Spending per Beneficiary)2024-01-01 to 2024-12-31	Not Available		0.9746

Source: CMS Care Compare hospital files, latest release 2026-09-30, with program results for earlier fiscal years from CMS's archived snapshots. US medians and ranks count every hospital CMS reports; state averages are plain means of the state's reporting hospitals, not CMS's patient-weighted state rates.

Accreditation and services

Not accredited
Accreditation
None
Medical school affiliation
Private (not for profit)
Ownership type
25
Medicare-certified beds
67
Registered nurses (full-time equivalent)
2004
In Medicare since

28 services at Memorial Hospital

Emergency and trauma: Emergency Department
Intensive care: Surgical ICU (Medical Surgical Intensive Care Unit)
Surgery: AnesthesiaInpatient SurgicalOphthalmic SurgeryOR (Operating Room)Orthopedic SurgeryOutpatient SurgeryPostoperative Recovery Room
Imaging: CT ScanDiagnostic RadiologyMRI (Magnetic Resonance Imaging)Nuclear Medicine
Cancer: Chemotherapy
Women and children: Clinical LaboratoryObstetrics / Child BirthPediatric Care
Rehabilitation and therapy: CARF Inpatient Rehabilitation (Commission On Accreditation Of Rehabilitation Facilities Inpatient Rehabilitation)OT (Occupational Therapy)Outpatient RehabilitationPT (Physical Therapy)Respiratory CareSpeech Pathology
Other services: Dietary CareESWL (Extracorporeal Shockwave Lithotripter)OutpatientPharmacyUrgent Care Center

Source: CMS Provider of Services file, as reported by the hospital and state surveyors.

Size and patient volume

What Memorial Hospital reported to Medicare in its latest cost report, covering Oct 1, 2024 to Sep 30, 2025.

1,599
Inpatient discharges
Medicare 38%, Medicaid 15%
6,415
Inpatient days
70% of available bed days used
329
Employees (full-time equivalent)

Source: CMS cost report (HCRIS) (report 840753). Figures cover the reporting period, which is not always 12 months, and are self-reported.

Utilization by payer and unit

Inpatient days and discharges Memorial Hospital reported by payer. Medicare and Medicaid include their managed care plans, shown separately below.

	Medicare	Medicaid	Other	Total
Inpatient days	2,240	871	3,304	6,415
Discharges	605	242	752	1,599
Average length of stay	3.7 days	3.6 days	4.4 days	4.0 days
Average daily census	6.1	2.4	9.1	17.6

1,334
Medicare Advantage days
313 discharges
872
Observation bed days

Beds and days by unit

Unit	Beds	Inpatient days	Medicare days	Occupancy
Adults & pediatrics	21	4,940	1,958	64%
Intensive care unit	4	507	211	35%
Nursery		427

Source: CMS cost report (HCRIS, Form 2552-10), report 840753, amended. Hospitals report these figures themselves; they are not audited financial statements. Worksheet S-3 Part I.

Where patients come from

ZIP codes with the most Medicare inpatient stays at Memorial Hospital in 2025. Market share is this hospital's part of every hospital's Medicare stays from the ZIP code. Its published Medicare stays went from 464 in 2020 to 787 in 2025.

ZIP code	Stays	Of this hospital's stays	Days	Charges	Market share	Share in 2020
03818	133	17%	543	$3.1M	63%	50%
03860	133	17%	543	$2.8M	70%	62%
03813	120	15%	449	$2.4M	65%	64%
04037	80	10%	322	$1.8M	46%	35%
03838	44	6%	169	$1.1M	61%	57%
04010	36	5%	144	$839,835	59%	59%
03849	33	4%	140	$749,264	59%	100%
03836	30	4%	102	$610,395	64%	54%
03845	27	3%	88	$459,479	47%	60%
03812	22	3%	91	$648,180	100%	100%
03846	19	2%	53	$276,587	100%	100%
03875	18	2%	53	$279,127	53%	100%
03817	17	2%	81	$396,282	44%
03886	15	2%	53	$343,555	50%	100%
03882	14	2%	36	$172,467	36%
04009	12	2%	30	$190,625	4%
04068	12	2%	31	$127,429	23%
03814	11	1%	48	$262,653	13%
03832	11	1%	44	$202,801	100%

Source: CMS Hospital Service Area file. Shares are of the 787 stays from ZIP codes CMS publishes; it omits ZIP codes with fewer than 11 stays, so market shares count published stays only.

Staff and facilities

Staff by profession and the rooms and units Memorial Hospital reported at its latest Medicare certification survey (2022). Counts are people, not full-time equivalents.

3
Operating rooms
8
Off-site locations
2
Off-site emergency departments

67
Registered nurses
1
Licensed practical nurses
18
Physicians
9
Nurse practitioners
4
Physician assistants
3
Nurse anesthetists (CRNAs)
3
Pharmacists
6
Respiratory therapists
4
Physical therapists
2
Occupational therapists
1
Speech pathologists and audiologists
11
Radiology technicians
5
Medical technologists
1
Dietitians
1
Social workers
158
Other personnel

Source: CMS Provider of Services file.

Doctors and clinicians

398 clinicians who bill Medicare list Memorial Hospital as a hospital affiliation. Showing 24 of them. Book a demo to see the commercial rates insurers publish for them, or start a free trial.

Family Nurse Practitioner 44
Cardiovascular Disease Physician 35
Diagnostic Radiology Physician 33
Physician Assistant 20
Internal Medicine Physician 18
Family Medicine Physician 17
Pulmonary Disease Physician 14
Hematology & Oncology Physician 12
Acute Care Nurse Practitioner 11
Anatomic Pathology & Clinical Pathology Physician 11

John Winters, MD
Hematology & Oncology Physician
NPI 1366648693
See commercial rates for John Winters, MD
Devon Evans, MD
Hematology & Oncology Physician
NPI 1518183532
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Brian Daikh, MD
Specialist
NPI 1184617953
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Christian Thomas, MD
Hematology & Oncology Physician
NPI 1487651584
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Matthew Dugan, D.O.
Hematology & Oncology Physician
NPI 1386614295
See commercial rates for Matthew Dugan, D.O.
Kenneth Orourke, MD
Specialist
NPI 1972588309
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Brian Keroack, MD
Specialist
NPI 1891788659
See commercial rates for Brian Keroack, MD
Joshua Keller, M.D.
Rheumatology Physician
NPI 1578975439
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Chiara Battelli, MD
Hematology & Oncology Physician
NPI 1831398551
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Edward Fels, MD
Specialist
NPI 1508086083
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Brian Livingston, M.D.
Diagnostic Radiology Physician
NPI 1295806743
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Shelby Menard
Nurse Practitioner
NPI 1184376592
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Gregory Adey, M.D.
Urology Physician
NPI 1578506143
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Anthony Iorfino, MD
Specialist
NPI 1255303582
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Stephanie Gartner-Fanburg, MD
Rheumatology Physician
NPI 1619914587
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Steven Farraher, M.D.
Diagnostic Radiology Physician
NPI 1245219476
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Charles Mullen, M.D.
Diagnostic Radiology Physician
NPI 1205908134
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Howard Mitz, D.O.
Gastroenterology Physician
NPI 1558365155
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Allen Bruce, MD PHD
Dermatology Physician
NPI 1427175934
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Sonya Alyea, APRN
Nurse Practitioner
NPI 1023203734
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Alan Hanley, MD
Clinical Cardiac Electrophysiology Physician
NPI 1407202385
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Jeremy Moretz, MD
Diagnostic Radiology Physician
NPI 1235454919
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Christopher Mutter, D.O.
Diagnostic Radiology Physician
NPI 1104231687
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Victoria Parker, DO
Anatomic Pathology & Clinical Pathology Physician
NPI 1891124079
See commercial rates for Victoria Parker, DO

Source: CMS Doctors and Clinicians facility affiliations, released 2026-10-15, with names and specialties from NPPES. Affiliation means the clinician bills Medicare for care at this hospital; it is not employment.

Income statement

Revenue, expenses and income Memorial Hospital reported to Medicare for Oct 1, 2024 to Sep 30, 2025. Percentages are of net patient revenue.

Line	Amount	Share
Gross patient revenue (charges)	$289.5M	218.4%
Inpatient	$39.6M	29.9%
Outpatient	$249.9M	188.5%
Contractual allowances and discounts	-$156.9M	-118.4%
Net patient revenue	$132.6M	100.0%
Operating expenses	-$127M	-95.8%
Operating income from patient care	$5.6M	4.2%
Other income	$8M	6.0%
Investment income	$5.8M	4.4%
COVID-19 relief funding	$296,549	0.2%
Other	$1.9M	1.5%
Net income	$13.6M	10.2%

Gross revenue by payer

Line	Amount	Share
Traditional Medicare	$77.6M	29.1%
Medicaid (including managed care)	$25.6M	9.6%
Other payers and self-pay	$163.5M	61.3%
Total charges	$266.7M	100.0%

Source: CMS cost report (HCRIS, Form 2552-10), report 840753, amended. Hospitals report these figures themselves; they are not audited financial statements. Traditional Medicare is the program charges on Worksheets D-3 and D Part V; Medicaid is from Worksheet S-10.

Financial ratios

Computed from Memorial Hospital's latest cost report.

4.2%
Operating margin
Operating income from patient care / net patient revenue
9.7%
Total margin
Net income / net patient revenue plus other income
12.2%
EBITDAR margin
Net income before interest, depreciation and leases (Worksheet A-7), / total revenue
39% of expenses
Personnel costs
Salaries, direct-care contract labor and core wage-related costs / operating expenses
9.5%
Return on assets
Net income for a year / total assets
13.1%
Return on equity
Net income for a year / fund balance
3.10
Current ratio
Current assets / current liabilities
2.89
Quick ratio
Cash, temporary investments and net receivables / current liabilities
194 days
Days cash on hand
Cash and temporary investments / daily operating expenses excluding depreciation
41 days
Days in patient receivables
Net patient receivables / daily net patient revenue
83 days
Average payment period
Current liabilities / daily operating expenses excluding depreciation
0.99
Asset turnover
Total revenue for a year / total assets
20.3 years
Average age of plant
Accumulated depreciation / depreciation for a year

Source: CMS cost report (HCRIS, Form 2552-10), report 840753, amended. Hospitals report these figures themselves; they are not audited financial statements.

Balance sheet

What Memorial Hospital owned and owed at the end of its reporting period (Sep 2025), across all fund types: $142.6M in total assets and a $104M fund balance.

Show the balance sheet

Line	Amount	Of total assets
Cash and temporary investments	$65.6M	46.0%
Patient receivables, net	$15M	10.5%
Inventory	$3.5M	2.5%
Total current assets	$86.4M	60.6%
Property and equipment, net of depreciation	$30.8M	21.6%
Investments and other assets	$25.3M	17.7%
Total assets	$142.6M	100.0%
Current liabilities	$27.9M	19.6%
Total liabilities	$38.6M	27.1%
Fund balance (net assets)	$104M	72.9%

Source: CMS cost report (HCRIS, Form 2552-10), report 840753, amended. Hospitals report these figures themselves; they are not audited financial statements.

Charity care and uncompensated care

Care Memorial Hospital provided without full payment, as reported on Worksheet S-10 of its cost report.

$2.1M
Cost of charity care
Care for patients approved for charity care and uninsured discounts, at cost
$5.3M
Bad debt
Patient bills written off as uncollectible, at charges
$2.8M
Medicaid shortfall
Cost of Medicaid patients (charges times the cost-to-charge ratio) minus Medicaid payments; negative means a surplus
$4.3M
Total unreimbursed and uncompensated care
3.3% of operating expenses
Medicaid, CHIP and indigent care shortfalls plus charity care and the cost of bad debt (Worksheet S-10 line 31)

Source: CMS cost report (HCRIS, Form 2552-10), report 840753, amended. Hospitals report these figures themselves; they are not audited financial statements.

Financial trend

Memorial Hospital's full-year cost reports, by fiscal year end. Reports shorter than ten months are left out.

Show 6 years

Fiscal year ending	Sep 2020	Sep 2021	Sep 2022	Sep 2023	Sep 2024	Sep 2025
Net patient revenue	$68.6M	$83M	$97.7M	$104.4M	$114.9M	$132.6M
Operating expenses	$75.3M	$84.5M	$96.5M	$105.8M	$113.8M	$127M
Operating margin	-9.8%	-1.8%	1.3%	-1.4%	0.9%	4.2%
Net income	$4.9M	$11.1M	$5.7M	$9.6M	$15.6M	$13.6M
Total assets	$104.5M	$121.3M	$117.4M	$127.1M	$134.1M	$142.6M
Discharges	1,083	1,173	1,216	1,282	1,460	1,599
Inpatient days	3,652	4,483	5,985	6,374	6,328	6,415
Medicare Advantage days	320	550	1,148	1,256	1,268	1,334
Beds	25	25	25	25	25	25
Employees (FTE)	296	331	324	337	393	329

Source: CMS cost report (HCRIS, Form 2552-10), report 840753, amended. Hospitals report these figures themselves; they are not audited financial statements.

Departments

Each cost center Memorial Hospital reports, largest first. Total cost includes its share of overhead; the cost-to-charge ratio is total cost / charges.

Show all 43 departments

Ancillary and outpatient departments

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Drugs charged to patients	$803,680	$21.9M	$76M	0.29	2,007
Rural health clinic	$9M	$18.5M	$16.9M	1.10	20,012
Operating room	$4.3M	$9.5M	$19M	0.50	9,733
Emergency	$6.2M	$9.5M	$18.3M	0.52	7,836
Laboratory		$6.7M	$30.9M	0.22	2,803
Radiology-diagnostic	$1.7M	$5.9M	$22.5M	0.26	7,293
Oncology	$1.4M	$3M	$2.7M	1.10	3,444
Orthopedics	$4.3M	$2.8M	$1.7M	1.62	9,000
Impl. dev. charged to patients		$2.4M	$5.1M	0.48
Medical supplies charged to patient		$2.1M	$5.3M	0.40	1,037
Observation beds (non-distinct part		$2.1M	$1.9M	1.11
Surgery/urology	$2.6M	$1.7M	$1.7M	0.97	2,402
Physical therapy	$716,410	$1.6M	$2.4M	0.69	5,716
Womens health	$2.3M	$1.6M	$769,344	2.02	3,530
Ct scan	$340,737	$912,171	$28.4M	0.03	375
Electrocardiology		$888,500	$1.8M	0.48	406
Mri		$819,810	$11M	0.07
Delivery room & labor room		$758,758	$567,168	1.34	553
Cardiology pb clinic	$502,279	$655,469	$494,481	1.33
Cardiac rehabilitation	$282,408	$645,141	$904,846	0.71	1,086
Respiratory therapy	$544,742	$472,216	$2M	0.23	332
Medical nutrition therapy	$156,815	$274,485	$16,711	16.43
Occupational therapy	$139,837	$246,915	$854,293	0.29
Speech pathology		$148,398	$347,134	0.43
Clinic		$11,149	$228	48.90
Pulmonary clinic		$4,422

Inpatient units

Department	Salaries	Total cost	Charges	Cost-to-charge	Square feet
Adults & pediatrics	$8M	$14.2M	$12M	1.18	15,679
Intensive care unit	$1M	$2.1M	$2.3M	0.91	1,997
Nursery		$907,288	$679,364	1.34	742
Nursing facility		$5

Overhead (general service) departments

Department	Salaries	Direct cost	Square feet
Administrative & general	$1.5M	$27.3M	20,048
Employee benefits department	$15,550	$9.2M	820
Cap rel costs-bldg & fixt		$2.4M	144,312
Maintenance & repairs		$2.3M	9,376
Nursing administration	$1.8M	$1.9M	1,912
Cap rel costs-mvble equip		$1.3M
Dietary	$795,140	$978,655	4,176
Housekeeping	$676,552	$782,836	1,248
Social service	$422,389	$562,393	94
Central services & supply	$152,664	$353,503	1,073
Laundry & linen service		$252,844
Admitting		$6,269	1,630
Medical records & library		$708	560

Source: CMS cost report (HCRIS, Form 2552-10), report 840753, amended. Hospitals report these figures themselves; they are not audited financial statements. Worksheets A, B-1, C Part I and S-3 Part II.

Ownership

Organizations Memorial Hospital reports to Medicare as owners or with operational control.

MaineHealth Services
5% or greater direct ownership interest, 100%, since 2014

Sources: CMS Hospital All Owners.

Leadership

The officers and board members on Memorial Hospital's Medicare enrollment and on the IRS Form 990 filed under its tax ID.

Officers and directors on the Medicare enrollment

Diana J Mclaughlin Officer, Chief Financial Officer, since 2020
Christopher C Perley Officer, Vice Chair, since 2021
Corinne Ray Officer, Secretary, since 2021
Linda M. Terry Officer, Treasurer, since 2021
Tricia Costigan Officer, since 2025
Mary A Vigeant Director, Board Member, since 2017
Timothy G. Scott Director, since 2019
Andrew T Mueller Director, since 2021
Stephen J Boyle Director, since 2021
Christine Thompson Director, since 2024
Rachael R Brown Director, since 2024
Dawn M Tutt Managing employee, Manager Rcm Systems Support, since 2021
Theresa Struble Managing employee, Executive Assistant, since 2025
Donna Jauregui Managing employee, Director Provider Enrollment Cvo, since 2025

Source: CMS Hospital All Owners (PECOS), the people the hospital lists on its Medicare enrollment; the first 14 of 19 are shown.

Officers and key employees of The Memorial Hospital at North Conway (IRS Form 990, tax year 2024)

The Memorial Hospital at North Conway files the Form 990 for the tax ID insurers list for Memorial Hospital, so these people may lead the wider organization rather than Memorial Hospital alone.

Name	Title
Trampas Hutches	Frmr Interim/mountain Reg. President
Matthew Dunn	Regional CMO - Mountain Region
Bradley Chapman	Frmr President/ Frmr Trustee
Diana McLaughlin	VP Finance - Mountain Region
Kristine Dascoulias	Senior Director - CNO
Tricia Costigan	President
Christine Thompson	Secretary
Chris Perley	Chair
Linda Terry	Treasurer
Corinne Ray	Vice Chair

Board members: Andrew Mueller MD, David Hoeft, Mary Vigeant, Rachael Brown, Steve Boyle, Tim Scott, Michelle O'Donnell.

Source: IRS Form 990 Part VII filed by The Memorial Hospital at North Conway (EIN 02-0222156), via the IRS e-file data. A health system's return can cover several hospitals.

Programs and facilities

340B drug pricing program
Participating since 2011
340B ID CAH301307-00, registered as a critical access hospital; 1 registered outpatient sites; 80 active contract pharmacies. Authorizing official: Diana McLaughlin, VP Finance Mountain Region.
Source: HRSA 340B Office of Pharmacy Affairs Information System.
Accountable care organization (Medicare Shared Savings Program)
MaineHealth Accountable Care Organization
ACO A1290, current agreement since 2025. Public reporting page
Source: CMS Shared Savings Program participants, 2026, matched on Memorial Hospital's legal name.
Helipad
Meml Hospital
FAA location ID 08NH, a medical-use heliport at the hospital.
Source: FAA National Airspace System Resource data, cycle 2026-10-01.

Hospital-based units

Hospital-based units with their own Medicare certification

Mainehealth memorial hospital
CCN 30Z307, certified 1983, Medicare cost reimbursed
Mainehealth memorial hospital
CCN 30Z307, certified 1983
Mainehealth north conway health ctr
CCN 303993, certified 2017, Medicare cost reimbursed

Source: Worksheet S-2 Part I of Memorial Hospital's latest Medicare cost report (HCRIS).

Frequently asked questions

About Memorial Hospital's rates and hospital price transparency.

How much does an MRI cost at Memorial Hospital?

For MRI brain before and after contrast (CPT 70553), published negotiated rates at Memorial Hospital range from $1,445 to $5,257 across 4 insurers. Blue Cross Blue Shield's rate is $2,238. The median at nearby comparable hospitals is $2,365. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a CT scan cost at Memorial Hospital?

For CT abdomen and pelvis with contrast (CPT 74177), published negotiated rates at Memorial Hospital range from $492 to $2,287 across 4 insurers. Aetna's rate is $492. The median at nearby comparable hospitals is $1,906. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a colonoscopy cost at Memorial Hospital?

For Colonoscopy with polyp removal (CPT 45385), published negotiated rates at Memorial Hospital range from $400 to $3,993 across 2 insurers. Blue Cross Blue Shield's rate is $3,993. The median at nearby comparable hospitals is $1,617. What a patient pays depends on their plan's deductible, coinsurance and network status.

How much does a mammogram cost at Memorial Hospital?

For Screening mammography, bilateral (CPT 77067), published negotiated rates at Memorial Hospital range from $201 to $974 across 4 insurers. Cigna's rate is $872. The median at nearby comparable hospitals is $517. What a patient pays depends on their plan's deductible, coinsurance and network status.

What is Memorial Hospital's CMS star rating?

Memorial Hospital has a CMS overall hospital star rating of 4 out of 5 on Medicare Care Compare (CMS data released 2026-09-30). That is higher than 58% of US hospitals.

How many patients does Memorial Hospital admit?

Memorial Hospital reported 1,599 inpatient discharges and 6,415 inpatient days from Oct 1, 2024 to Sep 30, 2025.

How many employees does Memorial Hospital have?

Memorial Hospital reported 329 full-time-equivalent employees on payroll from Oct 1, 2024 to Sep 30, 2025.

How much revenue does Memorial Hospital make?

Memorial Hospital reported $132.6M in net patient revenue on $289.5M of gross charges for Oct 1, 2024 to Sep 30, 2025, an operating margin of 4.2%, and net income of $13.6M.

How much charity and uncompensated care does Memorial Hospital provide?

Memorial Hospital reported $4.3M of unreimbursed and uncompensated care for Oct 1, 2024 to Sep 30, 2025, including $2.1M of charity care at cost.

What is Memorial Hospital's tax ID (EIN)?

Insurers' price transparency files list Memorial Hospital under employer identification number 02-0222156 (Mainehealth Memorial Hospital). 58 health plans and networks list 02-0222156 for it.

For hospital finance and compliance teams

Running price transparency at a hospital like this one?

The data on this page comes from the files hospitals and payers publish. We help hospitals publish theirs correctly, and take a fresh look at their chargemaster.

Compliance MRF

Publish a CMS-compliant machine-readable file

We turn your chargemaster and payer contracts into the CMS template file, then keep it current as rates change.

CMS v3 example: standard_charge_information[0]

{
  "description": "MRI of brain (no contrast)",
  "code_information": [
    { "code": "611", "type": "RC" },
    { "code": "70551", "type": "CPT" }
  ],
  "standard_charges": [{
    "setting": "outpatient",
    "minimum": 250,
    "maximum": 400,
    "gross_charge": 1200,
    "discounted_cash": 1080,
    "payers_information": [
      {
        "payer_name": "Platform Health Insurance",
        "plan_name": "PPO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 400
      },
      {
        "payer_name": "Region Health Insurance",
        "plan_name": "HMO",
        "methodology": "fee schedule",
        "standard_charge_dollar": 250
      }
    ]
  }]
}

CMS template layout, in JSON or CSV
Gross, discounted cash, payer-specific and de-identified min / max charges
cms-hpt.txt file and homepage footer link
Refreshed when your contracts change

Talk to us about your MRF

Chargemaster analysis

Get your chargemaster right for billing and payer contracts

Your chargemaster sets the gross charge on every claim, and many payer contracts base payment on it through percent-of-charge, lesser-of and stop-loss terms. We audit it line by line and show how your charges and negotiated rates compare with peer hospitals before your next negotiation.

What a review covers

CodingPricingPayer contractsCompliance

CPT, HCPCS, revenue code and modifier errors flagged line by line
Missing, duplicate and outdated charge lines identified
Charges set below payer allowables caught before lesser-of clauses cut payment
Revenue impact of charge changes modeled across percent-of-charge and stop-loss terms
Your negotiated rates benchmarked against peer hospitals for the same payers

Talk to us about your chargemaster

About this hospital

Prices for common services

How the insurers pay at Memorial Hospital

Insurance Accepted

More about this hospital

Tax IDs and NPIs insurers list

Location

Quality ratings (CMS Care Compare)

Every CMS quality measure

Accreditation and services

28 services at Memorial Hospital

Size and patient volume

Utilization by payer and unit

Beds and days by unit

Where patients come from

Staff and facilities

Doctors and clinicians

Income statement

Gross revenue by payer

Financial ratios

Balance sheet

Charity care and uncompensated care

Financial trend

Departments

Ancillary and outpatient departments

Inpatient units

Overhead (general service) departments

Ownership

Leadership

Officers and directors on the Medicare enrollment

Officers and key employees of The Memorial Hospital at North Conway (IRS Form 990, tax year 2024)

Programs and facilities

Hospital-based units

Hospital-based units with their own Medicare certification

Comparable hospitals nearby

Frequently asked questions

Running price transparency at a hospital like this one?

Publish a CMS-compliant machine-readable file

Get your chargemaster right for billing and payer contracts